NATASHA ANN DESHIELDS

102 Pembroke Ave. Baltimore, MD 21234 | NatashaDeshields@aol.com | 443-898-2190

Objective: I am seeking a company where I can use my experience and education to help the
company meet and surpass its goals.

Skills and Abilities:

Medical Office Management

Microsoft Office Suites, Medical Mastermind, and Epic

Data Entry (25 wpm)

Problem Management

Phlebotomy and IV therapy

Integrated Cellular Molecular Diagnostic Labs Greenbelt, Maryland

Cytology Lab Technician/ Accessioner 08/2017- Present

Responsibilities are opening packages of pap specimen sent from doctor offices/ hospitals,
checking that all demographics for the patient(s) is correct before processing

Performing customer service duties by calling clients and or doctors to resolve any problem or
issue with patient's information or specimen

My duties include but are not limited to accessioning and processing all GYN and Non- GYN
specimens, staining all GYN and Non- GYN specimens, cover slipping as well as making labels,
label slides and verifying patient's identification with requisition and corresponding slides.

Other duties printing of the daily molecular and cytology log of cases processed and accessioned

Fax/email tests results to requesting physicians

Process urinalysis cell blocks for Pathologist and accessioning of all cases
Meera A. Rawtani M.D. OB/GYN Towson, Maryland

Medical Office Manager/ Certified Medical Assistant 08/2016-08/2017

Supervise and train full and part-time staff as well as TESST College extern students in
Occupational Safety and Health Administration (OSHA) and Health Insurance Portability and
Accountability (HIPAA) operations

Supervise and train full and part-time staff in front office, outpatient and discharge practice
procedures

Perform efficient handling of all administrative duties as it relates to staff book keeping

Types letters and faxes information as needed for physician correspondents and patient

Verifies patient demographic information including insurance verification of HMO, PPO, and
Medicaid insurances prior to the patient visit

Receive and screens visitors and telephone calls. Intake of general demographic information in
person and on the telephone.

Schedule out-patient surgical procedures and regular office visits

Greet and triage patients

Collect Copayments, deductible payments and balances owed to practice on patient accounts

Phlebotomy and IV therapy for outpatient surgical procedures

American Red Cross Baltimore, Maryland

Lab Technician 11/2007-4/2017

Perform all duties and responsibilities in compliance with standard operating procedures, Safety
Quality Identity Potency Purity (SQUIPP) regulations outlined in the Code of Federal Regulations
(CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal,
State and local regulations

Manage document control system, including review and process of submitted documents,
tracking of documents through eProgesa system, assignment of correct personnel for review
and approval

Provide customer assistance in ordering blood products and supplies to help maintain hospital
inventory and returned blood products within regulatory definitions
 Monitor temperatures for refrigeration and freezing units as well as blood products while
maintain temperatures consistent with internal and external regulatory requirements through
Computer Aided Manufacturing Systems (CAMS) software

Serve as a team member for Inventory Control consisting with Importing, Irritating and
Reconciliation of all blood, plasma, and apheresis products

Selection and packing of blood pharmaceutical products for distribution

REFERENCES:

Lavern Smith American Red Cross 410-455-2378 Lavern.Smith@arc.com

Todd Lowes America Red Cross 410-455-2378 Todd.Lowes@arc.com

Meera Rawtani Meera Rawtani M.D. 410-332-2714 Meera.RawtaniMD@gmail.com