Need No.

Customer Needs
1 Ease of use
2 Quality of measurements (professional grade)
3 Qualifies for government rebate
4 Provides clear assessment report / with export option
5 Clear information / help
6 Access to relevant supplemental information
7 Quick response time/ reliable

Metric no Need No Engineering Metrics Measurement Unit

1 Automatic Calculations Manual - Automatic
2 Labor Saving Speed/time to make measurements
3 Data Accuracy Data Accuracy
4 Data Integration Level of automatic data transfer
5 Easy to carry Size
6 Easy to use Usability
7 Rebate worthy Does it qualify U.S. Govt. rebates
8 Reliable Works constantly
9 Rugged Durable
10 Affordable Price
11 Stylish Professional Look Image
12 Expandable Upgradeable
13 Power Life Battery Life
14 Connectivity Internet
15 Adaptable Data Transfers
16 Interoperable Works with other devices
Relative Imp (1-10)
7
9
7
8
9
9
9

Solar Prospector Solar Pathfinder Sun-eye

9 3 7
10 2 6
9 7 8
9 2 6
9 7 2
9 6 6
9 10 10
9 9 9
8 9 7
9 7 4
8 7 9
8 2 5
5 10 3
10 1 4
10 1 4
8 1 4
 Ease of use

Clear information / help

Quick response time/ reliable

Qualifies for government rebate

Access to relevant supplemental information

Quality of measurements (professional grade)

Provides clear assessment report / with export option

Customer Attributes, Needs,
Requirements, or Demanded Quality
Relative Importance or Weight

Engineering Metrics or

9
9
9
8
7
9
7
Requirements

Delighted or Ideal Target Specification Values

Measurement Units
Direction of Improvement

Sun-eye
Solar Pathfinder
Solar Prospector
O
P

Manual -

7
3
9
X
X
X
Automatic Automatic Calculations
P

Speed/time to

6
2
make

X
X
X
Labor Saving

10
measurements
P

Speed/time to

8
7
9
make

X
X
Data Accuracy
measurements
Positive Influence
Negative Influence

6
2
9
Data Accuracy

X
X
X
Data Integration
P

Level of

2
7
9
automatic data
X
Easy to carry
transfer
P

6
6
9
Usability
X

Easy to use

Does it qualify

9
U.S. Govt.
X
X

Rebate worthy

10
10
rebates

Works

9
9
9
X

constantly Reliable

7
9
8
Durable Rugged
O

4
7
9
Price Affordable

9
7
8
Image
X

Stylish Professional Look

5
2
8
Upgradeable
X
X

Expandable

3
5
Battery Life Power Life
10

4
1

Internet
X

Connectivity
10

4
1

Data Transfers Adaptable

10

Works with other

4
1
8

devices Interoperable
6
9
7

Obsolescence Longevity of Device Mode

Solar Prospector
46
6
7
6
7
7
6
7

Solar Pathfinder
Now

33
4
4
5
5
7
6
2

Sun-eye
29
3
3
4
3
7
5
4
Disgusted or Marginal Target Specification Values
Technical Importance

Figure 1: House of Quality for Solar Prospector Product