Beruflich Dokumente
Kultur Dokumente
Introduction
birthdays, to weddings, to a simple promotion from work. Thus, the catering business
was born.
A catering business main purpose is to cater to your every need to make your
very special event worth remembering. It usually takes care of everything starting from
the food, to the very detail of capturing special moments in video. Thus, with this in
mind, the Labos family came to the idea of creating their very own catering business
because they understand the importance of instilling every special event of your lives
and making you, your family and guests remember it for eternity. They named it Lai-
Lyns Catering.
The name Lai-Lyn came from Eliza Lyn, who is the proprietress. The business
was established on July 28, 2005 and has accomplished catering satisfaction since
then. They are proud members of the Marikina Culinary Arts Guild and has catered in
local TV shows like Sharon and ASAP. They are hands-on on every event so that the
clients can see how dedicated they are in satisfying them, the client. In every event,
there is a family member present to supervise the event. The catering business has a
wide variety of dishes that you can choose from. And they can handle your event from
still done manually. The customers usually reserve over the phone or will personally go
The groups goal for this business is to create an online reservation system. A
system where customers can easily reserve for an event and pay for it online using their
credit cards. This system can also take food orders which Lai-Lyns catering can deliver
to their customers or the customers can just pick up their orders in Lai-Lyns office. This
system also contains a sales report for the business, where they can input every food
1.3 Objectives
make it easier for the business, by having all their data virtually, and for customers that
To generate a system whereas it can only reserve two events per date.
system.
Company
The system will make the companys files accessible to its owner with just a click
of a mouse. It will save the company storage space in their office, and dispose all those
The customers can easily access the website, design the event and order food
online. They can browse the internet and do whatever they want with the online
reservation system.
Proponents
The proponents can develop the required skills needed to make this system. They can
improve if they already know the basics in making an online reservation system in a
website.
Future Researchers
The researchers can learn from this system to improve their own system in the
future. They can learn from whatever mistakes we may make and not do it again in their
own.
such that all requirements of the customers are served on a time manner. Payment for
On-line reservation is pegged at two reservation order per day. It does not
flash based computer and processing information will be based as follows: It will consist
of three elements; input, process and the output. These three elements will be
discussed in detail, which will aid the reader on the outcome of the study. This
framework will serve as a guide, information on how to use the equipment which is
recommended in the conduct of the study. Furthermore, each of the elements which will
be described will contain the necessary ingredients, procedures and processes. A step
-Data reservation
Development
Software
Requirements -PHP encoding,
Revision, Adding
-Adobe Photoshop flash to program
-PHP
-My SQL -Creating database
-HTML through SQL
-Internet
Hardware Implementation
-Maintenance
Requirements
-PC / Laptop
-OS: Windows/XP
-Memory: at least 1
GB free or better
-Hard disk: 80 GB or
better
software and hardware requirements are required. Accurate software is required to run
the program and in depth study of the hardware (physical) should also be evaluated for
The following software is required: Adobe Photoshop, Adobe flash, PHP and My
SQL. Adobe Photoshop will be used for editing of pictures. Adobe flash will be used in
any moving graphics required for the system. PHP and my SQL will be the main
To achieve the study, a minimum of 80Gb and above of hard disk space, 1 Gb
For the design, the group will utilize the System Design Life Cycle (SDLC). Each
step will assist in the scheduling and development of the project. A series of flash
animation and encoding will be initiated before applying the program to its primary
Online reservation has been widely used by the biggest establishments from
different industries locally and internationally. It has been very useful for the customers
and for the business firms by increasing profits and additional clients and convenience
business people are now influenced by online services such as reserving hotels,
booking a flight online, paying online, buying things in the internet, and online ordering.
Most of the customers discover that it is more accurate and convenient to refer to the
internet when planning a trip. Business companies influence their clients by what they
These factors affect both the business and customers mostly in a positive way.
errors decreased, the number of clients is enhanced as well as the profits and the
Hilly Flores is a catering business abroad which opened two years ago, January
8, 2007 to be exact. The business is located on the corner of Hill and Flores. Formerly
known as Ready Spaghetti, they have over 20 years of experience in the food industry
and the business improved their service to their customers with their own website and
reservation form and ordering form were being sent to them via email. The availability of
the day shows by including a schedule of operations on the website. Unlike from what
the researchers are going to develop, the payment procedure of this business is
conducted via phone call, and not online. The online reservations of the project prompt
upfront the status of their orders, while the payment needs a phone confirmation and
discuss about the procedure of payment, weather the customer will pay thru credit card
Online reservations are also used by travel companies and vacation firms such
as Walt Disney World. Walt Disney World is a vacation spot in Japan with many
varieties of business inside, such as, theme parks, restaurants, hotels and cinemas.
Because of these wide mixtures of businesses, Walt Disney World came up with their
own website where customers can access online. Their clients allow them to preview
the place and different spots before they book a vacation to Walt Disney World. Of
without the hassle of going to the place or phoning the business without looking to the
image of the place that they are planning to have the vacation at.
After the online transaction, the system has a range of options on how the modes
of payments should be. Clients have options to pay the down payment of the
reservation through credit card or through PayPal. The customers could also pay whole
(disneyworld.disney.go.com/restaurants, 2009)
Local Studies
(August 2009) prepared by Vic Tuazon, Vince Siongco, Jeffery Manalang, and Aris
Aguila.
The system replaces the previous system of Ahavia Lounge Spa, which is
manual. It integrates a basic financing system that records every sale and transaction of
the business.
The system increases the potential customer base; it increases revenue or profit,
hence, it does the same tasks as the previous manual system. Information is being
storage for user registration and user information. This database allows the business to
gather relevant customer information. It also enables them to merge and update past
and existing customer formation therefore avoiding multiple entries or data redundancy
within the database. The website acts as the main interface of the system providing all
the key features and mechanisms for the whole system. Users will be able to make the
administrator privilege is the key feature of this website. This allows the business or the
The Analysis and Further Improvement of the Ticketing and Payment System for
the Interisland Travel and Tours Inc. (March 2009) prepared by John Dela Rosa,
implemented a better ticketing and payment system that will benefit both the company
The System has a design of a new layout for the ticketing reservation form. They
implemented a faster and more reliable payment system via third party method. It has
The project includes the website design improvement of Interisland Travel and
Tours, and the study focuses on the enhancement of its current database, reservation
This online ticketing and reservation system brings more customers to the company and
In developing our proposed system, we will use The Waterfall Model or the
System/ Information
Engineering and
Modeling
Software
Requirements
Analysis
Code Generation
Testing
Maintenance
The system development life cycle is also known as Classic Life Cycle Model or
Linear Sequential Model or Waterfall Method. This model has the following activities.
establishing the requirements for all system elements and then allocating some subset
of these requirements to software. This system view is essential when the software
must interface with other elements such as hardware, people and other resources.
In this part of the cycle, the group will evaluate the nature of the system to fully
understand what is needed for it. From this, they can determine the problems
This process is also known as feasibility study. In this phase, the development
team visits the customer and studies their system. They investigate the need for
possible software automation in the given system. It also includes the personnel
For this part, the group will brainstorm about the required software to create their
system. Examples of software to use are Adobe flash, Adobe photoshop, My SQL, html,
PHP etc.
In this phase, the software development process, the software's overall structure
and its nuance are defined. In terms of the client/server technology, the numbers of tiers
needed for the package architecture, the database design, the data structure design are
The group, for this part, will design the system based upon the clients request.
Code Generation
generation step performs this task. If the design is performed in a detailed manner, code
For this phase, the group will create the system itself. Using the required
software stated, the group will create a code which will then be entered in a machine
Testing
Once the code is generated, the software program testing begins. Different
testing methodologies are available to loosen the bugs that were committed during the
previous phases. Different testing tools and methodologies are already available.
errors is one of the few purposes of this phase. Once they give the system to the client,
Maintenance
The software will definitely undergo change once it is delivered to the customer.
There can be many reasons for these changes to occur. Change could happen because
of some unexpected input values into the system. In addition, the changes in the system
could directly affect the software operations. The software should be developed to
accommodate changes that could happen during the post implementation period.
Maintenance is required to every system out there. Once the group presents the
system to their client, the system should be able to withstand changes made by the
client. The system should be very flexible to change because everything changes.
There are a lot of ways to gather data. Some of these procedures would be
questioning and interviewing. But the group decided to use survey as a means of
The group decided to survey both the employees of the business and the
customers that are not too busy to take the survey. Surveying both employees and
customers would benefit the group in a lot of ways such as gathering information about
The group focused more on the customers because the system would benefit the
customers more rather than the owner and employees. The survey questions can easily
For the customers survey, the group surveyed twenty-five customers and only
twenty people have used the current system. All of those twenty customers said that the
current system is easy to access and user-friendly. Sixteen of the twenty customers said
that its more appealing when the website has additional graphics and animation. Seven
out of twenty is satisfied with the new system. The last survey question is about further
improvement of the current system and fifteen customers think that there should be an
With the information that the group has gathered, the new system should still be
user-friendly and can easily be accessed. Also, addition graphics and animations are
current system needs improvement, the group decided to pursue their plans for the new
Customers Survey
Yes No
20 5
Have you used the current system of Lai-Lyns Catering? If yes, continue to questions 2-
5, if no, stop.
Yes No
20 0
Do you think that the company should put additional graphics and animation on the website's interface
Yes No
16 4
Does the current system satisfy your needs and expectations?
Yes No
7 13
Do you think that the current system needs further improvements and functionality?
Yes No
15 5
The employees survey consists of three questions and surely all employees
have seen the current system, but the group decided to survey only five employees.
With the five employees who were interviewed, one said that customers are satisfied
With this information gathered by the group, they realized that not only do the
customers think that a new system is needed but also the business employees. So with
this in mind, the group will surely continue with their system plans for Lai-Lyns Catering
business.
Employees Survey
Yes No
5 0
Do you think customers would be satisfied with the current system?
Yes No
1 4
Do you think an online reservation and ordering system would be appreciated by the customers?
Yes No
5 0
Chapter V
website where the customers can see all the packages that the business offers and the
The manual system is basically for the sales reports and receipts for the
business records. The manual system is also used to reserve for an event. Even
though the business has a current website, all of the quotations, reservations and
contract signing are done manually. The customer should set an appointment with the
owner to settle all that is needed to be settled. With a manual system such as this, the
owner can easily misplace any important document needed for the business. Any
natural calamity can easily damage all the files in their main office. An example of a
natural calamity of such would be typhoon Ondoy, where the business suffered severe
For the website, it is limited to package viewing and inquiring only. Usually, if the
customer has no time to go to the business main office, the owner would recommend
that the customer visit the website to view what they want for their event. When the
customer has decided, then that is when they set for an appointment with the owner of
With the current system like this, the business is in need of a better and more
efficient system for their business. That is why the group has design a program where
everything that a customer needs to do to plan for an event can be done using the
internet. And the system not only benefits the customers but also the owner by creating
an administrator only database where the owner can log in and enter all records that
For the manual system, an office full of filing cabinets is the hardware set-up. For
the website, any computer that has an internet connection can open the website and
Adobe Photoshop
Dream weaver
HTML
Image Ready
Filezilla
5.4 Personnel
The business currently is supervised by Eliza Lyn Labos, the owner, and Edna
Labos, the owners mother. All calls are answered by them when they are around, and
every decision should be approved by them first before implementing. They have a
For the website, they have a web designer who is in-charge of everything about
the website. If there is something that needs to be edited in the website, the web
designer handles it. The emails or inquiries that the customers send is directed towards
the owner, where she answers as soon as she reads it or has a proper answer for it.
Bibliography
Vic Tuazon ((August 2009)), et al. A study of an automated online reservation system
for Ahavia Lounge Spa Informatics International College - Eastwood
Margareth Domingo (March 2009), et al.The Analysis and Further Improvement of the Ticketing
and Payment System for the Interisland Travel and Tours Inc Informatics International
College - Eastwood
APPENDIX A
Gantt chart
Gantt Chart
PHP N/A
My SQL N/A
HTML N/A
Internet N/A
Hardware Requirements
N/A
PC / Laptop
N/A
OS: Windows/XP
N/A
Memory: at least 1 GB free or better
N/A
Hard disk: 80 GB or better
P 2,000.00
Book Binding
P 3,000.00
Ink
P 250.00
Folder
P1, 000.00
Paper
P 1,500.00
Electricity
P1, 000.00
Transportation
Questions Yes No
system?
Do you think an online reservation and ordering system would be
and functionality?
Name: ___________________________________ Gender: ______________ Age: ______
***Employees Survey
Curriculum vitae
Cel(0919) 3352197
al_tabuena@yahoo.com.ph
Objective:
For me to practice and apply what I have learned in my course and also on how to
communicate with other people.
Personal Background:
Educational Background:
Tertiary Education
2007 - PRESENT
2002-2007
1997-2002
Achievements:
Objective
To apply and improve my knowledge and skills I gained from my education and
to experience a competitive world of real life profession.
PERSONAL INFORMATION
SKILLS
Knowledgeable in:
Microsoft Office (Word, Excel, and PowerPoint)
Java script Programming
HTML
Multimedia Technology
Essential Animation using flash
EDUCATIONAL ATTAINMENT
Tertiary
Informatics International College Eastwood
2nd Floor International Center of IT Education (ICITE) bldg. Orchard
Road Eastwood Cyberpark Libis, Q.C.
Secondary
Online Reservation of Lailyns Catering Services
29
Camp Gen. Emilio Aguinaldo High School
Boni Serrano Road, Murphy Quezon City
Primary
Silangan Elementary School
Brgy. Silangan Elementary School
CHARACTER REFERENCES
Ms. Linette
Marketing Officer
Informatics International College Eastwood
Contact Number: 09215467862
Email: adegula@informatics.com.ph
SEMINARS/TRAINING ATTENDED
At the tip of your imagination (the latest trend of Microsoft for you)
2nd Floor International Center of IT Education (ICITE) building
Orchard Road, Eastwood Cyberpark Libis, Q.C.
February 22, 2008
_______________________________________________________________________
I hereby certify that the above information is true and correct to the best of
my knowledge and belief.
______________________
Ricardo Rhey B. Ursal
Tel No. 395-0837 Cell phone No. (0919) 482-6339 / (0922) 922-6185
Email Address: evangelineigaras@yahoo.com
Telecommunication Company
CAREER OBJECTIVE
To enhance my knowledge and skills in field operations for Telecommunication
Company.
WORKING EXPERIENCE
DMPI-SUN CELLULAR
110-E Rodriguez Jr. Avenue Bagumbayan Libis Quezon City, Philippines 1100
Make a thorough investigation and audit of the backbone facilities for its
networks availability.Power generation and its alternative source of
energy for our 24x7 network availability .The relay stations performance
are monitored for its performance and reliability.
1999-2004
EDUCATIONAL BACKGROUND
MAJOR IN MANAGEMENT
1997-1999
Tertiary
2007-2010
SPECIAL SKILLS
Proficient in Computer Application MS office (Word, Excel and Power point
Programs)
PERSONAL BACKGROUND
Weight : 64 lbs
Language Spoken : Tagalog, English and Korean
REFERENCES
DMPI-Sun Cellular
Contact No. (0922) 922-6100
Email: erwinlabos@yahoo.com
Personal Information
Religion: Catholic
Gender: Male
Interest: Playing sports like basketball, swimming and badminton, plays practical shooting using airsoft
guns, browsing the internet from anything to everything, playing online games and browser games, basic
editing of pictures using Photoshop, and social networking.
Skills
Educational Attainment
Tertiary
National College of Business and Arts Cubao (June 2006 March 2007)
Secondary
Primary
Work Experience
Character Reference
I hereby certify that the above information is true and correct to the best of my knowledge and
belief
________________________
Online Reservation of Lailyns Catering Services
36
Erwin John Labos