SHEENA ROSE TINIO ARAO

103-A Pansol, Padre Garcia, Batangas

(+63) 927-6787-135
(043) 414-2028
tinio.sheenarose@gmail.com

OBJECTIVE

To obtain a position where I can employ my knowledge and experience for the benefit
of the company as well as for my personal growth and professional advancement.

WORK EXPERIENCE

UNCLE CHEFFY LIPA

Pilahan, Sabang, Lipa City, Batangas
August 23, 2011 August 31, 2017

Job Description: RECEPTIONIST

Welcome guests, escorts and seat them to tables, and provide menus.
Accepts bookings and keeping the booking diary up to date.
Prepares Contract and Banquet Event Order.
Reserves tables and allocate these reservations to particular stations.
Answers telephone calls.
Turn-over guests to assigned dining crew.

Job Description: WAITRESS

Presents menu to guests and answers questions regarding the menu. Explain how
various menu items are prepared, describing ingredients and cooking method.
Makes recommendations and informs guests of current specials.
Rectifies tables according to the number of guests.
Take orders and serve food and beverages.
Checks with guests to ensure they are enjoying their meals and attend to any concerns.
Clears the table and delivers chinaware, flatware and glassware to the stewarding area.
Requests cashier to close and prepare check, presents same to guest and accept
payment.
Resets table.
Makes all necessary preparation for meals served for all meal periods by performing
such duties as mis-en-place, etc.
Wipes and polishes flatware, chinaware and glassware.
Cleans and organize side stations.
Attends daily briefing, general staff meetings, in-house training, etc.
Checks pantry and linen stocks.
Attends guest complaints.
Performs other duties and responsibilities as may be assigned by superior from time to
time.
 Job Description: CASHIER

Greet the guest and ensure that the waiter is serving them.
Ascertain that menu item prices are correctly displayed and update changes as required.
Ensure that any discounts or promos are communicated with the guest.
Inform guests the modes of payment.
Ensure cash count at the beginning of each shift and sufficient change is available.
Operate POS and punch ordered items into the system.
Recheck punched items to ensure correct billing and print them out.
Place printed bills in bill folders before presenting to the guest.
Received and count cash payments and tender change.
Process debit or credit card payments and ensure that receipts are signed and cards
returned.
Balanced cash drawers at the end of each shift and make sure that any discrepancies are
resolved prior to closedown.
Fill out bank deposit slips and deposit all earned cash at the end of the day.
Ascertain that there is sufficient change available at the beginning of each day.
Answers phone calls for queries and reservations.
Take and process orders for takeaway and make follow up to ensure that they are
prepared on time.
Ascertain that inventory of supplies such as condiments, napkins and food items is
updated on a constant basis.

EDUCATIONAL BACKGROUND

Tertiary - STI COLLEGE LIPA

36 C.M. Recto Ave., Lipa City
Bachelor of Science in Information Technology
2008 - 2011

Secondary - JUAN SUMULONG HIGH SCHOOL

Cubao, Quezon City
2005 - 2007

Primary - QUILO-QUILO ELEMENTARY SCHOOL

Quilo-Quilo South, Padre Garcia, Batangas
1997 - 2003

SEMINARS AND TRAININGS ATTENDED

The STI 13th National Youth Convention

A Brand of Excellence
Aliw Theater, CCP Complex Roxas Boulevard, Pasay City
February 3, 2008

The STI 14th National Youth Convention

Cracking the Code to Success
SMX Convention Center, Mall of Asia, Pasay City
February 5, 2009

The STI 15th National Youth Convention

Simulan Natin
SMX Convention Center, Mall of Asia, Pasay City
February 4, 2010
 The STI 16th National Youth Convention
The change I want to see starts with me
SMX Convention Center, Mall of Asia, Pasay City
February 2, 2011

Seminar on Work Ethics

YCP Business Center, JP Laurel Highway, Lipa City, Batangas
July 17, 2011

Uncle Cheffy Lipa Team Building Seminar-Workshop

Katigbak Pool House, Tambo, Lipa City, Batangas
July 25-26, 2011

The Discipline of Execution

Rotary Club of Lipa Center, Villa Lourdes Subdivision, Lipa City, Batangas
August 27, 2011

Multi Skills Seminar and Workshop

Mount Malarayat Golf and Country Club, Lipa City, Batangas
October 6-8, 2011

SKILLS

Proficient in computer software application such as MS Word, Excel, PowerPoint and Adobe
Photoshop
Customer-oriented and equipped with good communication skills
Can quickly absorb instructions and procedures
Capable of working for long hours if needs arise
Flexible and adaptable to changing environment

PERSONAL DATA

Birthday : February 12, 1990

Age : 27 years old
Gender : Female
Religion : Roman Catholic
Height : 5'4
Weight : 120 lbs.
Civil Status : Single
Citizenship : Filipino
Language Spoken : Filipino & English
 CHARACTER REFERENCES

Mr. Wilson R. De Castro

Operations Manager
Uncle Cheffy Lipa
Pilahan, Sabang, Lipa City
(+63) 917-5370-635

Chef Jan Marvin M. Aldover

Proprietor
Burger Street
Uptown Ville Subdivision, Alangilan, Batangas City
(+63) 936-9100-008

Mr. Julius L. Lanzo

Marketing Professional
Toyota Lipa Batangas, Inc.
J.P. Laurel Highway, Banay-Banay, Lipa City, Batangas
(+63) 917-3422-088

I hereby certify that the facts contained in this application are true and complete to the best of my
knowledge and understand that, if employed falsified statements on this application shall be grounds for
dismissal.

_________________________
SHEENA ROSE T. ARAO