NCM 107-A PREFINAL TERM

NAME: SCORE:
YEAR & SECTION DATE:
STUDENT NUMBER

INSTRUCTION: Read carefully the questions and choose the best answer by writing the letter of your choice in
CAPITAL BEFORE THE NUMBER. No erasures and superimposition of answers shall be allowed.

1. It is defined as the process by which the manager
attempts to measure if actual activities conformed to
planned activities.
A. Quality Performance
B. Controlling
C. Directing
D. Decision-Making process
2. The abovementioned process involves all of the ff
steps EXCEPT
A. establish standards and criteria
B. measure performance
C. compare results with standards
D. supervise subordinate closely
3. Upon performance of the process by the nurse
manager, she finds out that the results match with the
established standards. Which among the ff actions
should the nurse-manager do?
A. take corrective actions
B. re-evaluate the conduct of the evaluation
C. re-set standards and revise accordingly
D. improve the standards when necessary
4. Upon performance of the process by the nurse
manager, she finds out that the results do not match
with the established standards. Which among the ff
actions should the nurse-manager do?
A. take corrective actions
B. re-evaluate the conduct of the evaluation
C. re-set standards and revise accordingly
D. improve the standards when necessary
5. When the nurse manager evaluates the performance
of the employees against the established standards to
determine job competencies, he/she is performing
what process?
A. Quality Assurance Program
B. Performance Appraisal
C. Staff Development
D. Quality Control
6. The nurse manager seeks to discover employees
aspiration and recognize accomplishments. Which
among the ff must the nurse-manager perform?
A. Quality Assurance Program
B. Performance Appraisal
C. Staff Development
D. Quality Control
7. All of the following refers to the Performance Appraisal
and Evaluation System EXCEPT
A. Aid manager in counseling and coaching
B. determine training and development needs of the
staff
C. inventories of talents
D. choosing alternatives and putting it into actions
8. The nurse-manager is knowledgeable about the
different methods she/he can employ for Performance
Appraisal. Which among the ff involves an objective
description of behavior as evaluation method?
A. Self-rating
B. Ranking
C. Rating Scale
D. Anecdotal records
9. The nurse-manager is knowledgeable about the
different methods she/he can employ for Performance
Appraisal. Which among the ff involves list specific
description of good, average, and very good
performance as evaluation method?
A. Anecdotal records
B. behavior-anchored
C. essay evaluation
D. critical incident
10. The nurse-manager is knowledgeable about the
different methods she/he can employ for Performance
Appraisal. Which among the ff involves description of
strength and weakness of an employee as evaluation
method?
A. Essay evaluation
B. team evaluation
C. behavior-anchored
D. critical incident
11. In the performance of Evaluation by the nurse-
manager, all of the ff are problem areas that need to
be addressed EXCEPT
A. subordinates have not been motivated to want to
change
B. people are unable to make a change
C. subordinates become resentful and anxious
D. subordinates understand the implication of the
merit system
12. Which among the ff involves common error in the
performance of evaluation where the nurse-manager
allows one trait to influence the evaluation of others,
thus rating of all the traits on the basis of first
impression?
A. contrast error
B. halo error
C. horn error
D. racial bias
13. Which among the ff involves common error in the
performance of evaluation where the nurse-manager is
hypercritical about the subordinates?
A. contrast error
B. halo error
C. horn error

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 D. racial bias A. development of mutually trusting relationship
B. development of strategic plan for the community
14. Which among the ff involves common error in the C. development of sustainable program unilaterally
performance of evaluation where the nurse-manager D. development of linkages with other NGOs
rates the subordinates opposite the way they perceive
themselves? 22. In order to gain the cooperation of the community
A. contrast error members, the community nurse manager must first:
B. halo error A. assess the strengths of the community
C. horn error B. asses the weakness of the community
D. racial bias C. plan for the interventions that are important for the
community
15. In the controlling process, it involves doing the right D. establish rapport with the members of the
thing, a systematic process to improve outcomes community
based on customers needs by employing systematic
approach to assessment and problem solving. 23. As a community health manager, one must ensure that
A. performance appraisal meaningful empowerment in the local health system
B. total quality management takes place. Directly influencing the executive and
C. quality assurance program legislative officials is one of the most important
D. nursing audit activities that the nurse manager must harness by
harmonious relationship with community officials.
16. In the controlling process, it involves establishing Which among the ff should the nurse manager perform
standards of excellence of intervention and taking first?
steps to ensure that each patient receives the A. identify correct full names and designation of the
expected level of care. It is the fulfillment of social local officials
contract between the society and the profession. B. send letters of invitation for the community open
A. performance appraisal forum
B. total quality management C. invite the local leaders to attend the mothers class
C. quality assurance program D. develop forum for leaders and community
D. nursing audit members

17. The nurse manager is aware that all of the ff are the
framework of Quality Assurance (QA) EXCEPT
A. Extrinsic Factors
B. Structure
C. Process
D. Outcome
18. One of the frameworks of Quality Assurance involves
the instrumentalities in the delivery of care to include
personnel and supplies, referred to as:
A. Extrinsic Factors
B. Structure
C. Process
D. Outcome
19. One of the frameworks of Quality Assurance involves
how the services were delivered, referred to as:
A. Extrinsic Factors
B. Structure
C. Process
D. Outcome
20. One of the frameworks of Quality Assurance involves
results expected of the service, referred to as:
A. Extrinsic Factors
B. Structure
C. Process
D. Outcome
Promoting the development of the communities is one of
the greatest tasks in nation-building. The greatest need is
to provide every family with basic information on how to
protect its health and enhance its growth.
21. As a community health nurse, which among the ff is
considered as the MOST important step in community
health process, where participation of the members of
the community is deemed crucial to its success?
24. Data regarding factors that may affect the health of the
population must be gathered, analyzed, and
interpreted according to health needs and problems.
Which among the ff should the nurse manager refer
that contains vital source of data about the area,
landmark, and resources, both man-made and natural?
A. community map
B. community history
C. community action group
D. community organization chart
25. Nurse Manager wants to find out the community
history of the place she is assigned to. All of the ff are
significant questions that she can ask to gather
information about the history EXCEPT
A. How did the barangay get its name?
B. Who were the first residents?
C. Who were the first officials?
D. Who are the present officials and current land
area?
26. All of the ff are part of the Community Profile under
Economic Features EXCEPT:
A. topography
B. industries
C. poultry and livestock raising
D. sources of livelihood
27. All of the ff are part of the Community Profile under
Physical Features EXCEPT
A. land area
B. soil properties
C. location
D. education
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28. All of the ff are components of the Community Profile
that the nurse manager needs to be familiarized
EXCEPT
A. Boundaries
B. Land Area
C. History
D. Churches

29. In the presentation of the data, which among the ff

shows the relationship between several types of
collected quantitative data and useful when there are
large quantities of information to analyze?
A. Table
B. Graph
C. Chart
D. Appendices

30. This type of graph is formed by segments of straight

lines that join the plotted points which represent given
data.
A. pictograph
B. line graph
C. pyramid graph
D. table