Approvedservice

&genuineparts

Regional offices
Service locations
Marine Jet Power cares for the
through life performance of MJP
CSU, DRB, Hybrid and Ultrajet
Series of marine water jets. Our
waterjet technology covers
lightweight aluminium axial flow
waterjets, heavy duty stainless
steel mixed flow waterjets and an
extensive range of waterjet control
systems.
Marine Jet Power provides
support for over 17,000 waterjet
units in operation around the
world, often in the most arduous
of conditions and also in remote
locations and this number
continues to grow every week
with the launching of new vessels.
With manufacturing and technical
headquarters in Europe and
regional offices in Asia and
America, Marine Jet Power
provides support to customers
in over 150 countries through a
network of appointed distributors
and with Marine Jet Powers own
expert team.

Over17000
waterjets
Global
4 Distributors, parts, logistics,
and servicing
6 Service agreements & cover
8 Extended value and annual
check

service and parts

10 Remote access diagnostics
12 MJP training academy
14 MJP support contact details

www.marinejetpower.com
2 3
Distributors
Service
team
Local distributors are supported by technical and
service staff from Marine Jet Powers European,
Asian and American Regional Offices technical
and support services provided include precise
applications engineering at the vessels design
stage, installation and commissioning, through
to service, repairs and maintenance, end-user Introduction
training and the supply of genuine parts.
After consulting with naval architects, boat builders, owners
and operators to select the right waterjet for your application
our on-going obligation is to maximise your operating time,
reduce your maintenance costs and ensure through-life
reliability at top jet performance.

Service
Our global service team adopt a principle of following the sun,
not the clock and our mission is to provide a 24/7 response
anywhere in the world. From a quick and easy online solution
to emergency call-out, it is our aim to have you operational
with the minimum of disruption.

Contacts
The following teams will be pleased to offer online, on-call, or
call-out services...

Marine Jet Power MJP DRB, MJP CSU, MJP Hybrid -

Europe/Middle East/Africa
Niklas Widemark
Niklas.widemark@marinejetpower.com
Tel: +46 70 235 08 05

Spare parts
Marine Jet Power MJP Ultra -
Europe/Middle East/Africa
Ian Blayney
Ian.Blayney@marinejetpower.com
Tel: +44 1242 707916

& logistics
Marine Jet Power genuine spare parts are available through
Marine Jet Power MJP DRB, MJP CSU, MJP Hybrid and
MJP Ultra - Americas
Jim Campbell
jim.campbell@marinejetpower.com
our regional offices and appointed regional service agents. We Tel: 001 614 214 6727
strategically locate spare parts around the world to support Marine Jet Power MJP DRB, MJP CSU, MJP Hybrid and
our working population of waterjets this stock includes MJP Ultra - Asia Pacific
consumable parts, ancillary items and major components Robert Magnusson
such as machined cast items that might normally be on a long Tel: Mob +65 9641 3142
manufacturing lead-time. Our aim is to despatch the same day
whether the item is a consumable or major component.
www.marinejetpower.com
4 5
Service
agreements
As one of the worlds leading suppliers of
waterjet propulsion systems, we offer you unique
expertise when and wherever you need it.
Our global service network with professional Marine Jet
Power engineers is dedicated to keeping your vessels
running with optimum performance for many years.
With our Customised Service Concept, Extended Value
Concept and Annual Check Concept, Marine Jet Power
offer maintained reliability throughout the systems total
lifetime.
Please contact your local Marine Jet Power representative
for further information about our service products and
start the building of your specific service plan today.
6 7
Customised Service Cover
This service is designed around your specific
requirements and includes...
Professional maintenance by MJP experts
Increased flexibility
Use of genuine MJP spare parts
Reduced administration
Optimum availability.
Marine Jet Powers Customised Service Concept
makes it easy to plan maintenance throughout
the lifetime of your waterjet system. Based on
comprehensive product knowledge, we will help you
to determine the best configuration of preventive
maintenance.
Our expert Marine Jet Power technicians perform all
maintenance and repair work for you. Manufacturing
expertise and ongoing product development ensures
optimisation of the whole maintenance program,
especially where major overhauls are involved.
The terms and interval of each Marine Jet Power
Customised Service Concept is tailored to match your
individual requirements. Our global service network
is available to provide optimal coverage for your
operations plan.
www.marinejetpower.com
 Annual
check

Extended value
program
Marine Jet Powers Extended Value Concept is Performance, efficiency and reliability can be achieved
a service designed to meet your requirements. It with expert attention.
provides peace of mind following the expiration of our
standard warranty. Whats included?

The service is available and valid worldwide and through our

Visual inspection of the units

global service network, our local experts are capable to respond

Test run and leak check

to your needs quickly and efficiently.

Diagnostic evaluation and reporting including service
recommendations.

Marine Jet Powers Extended Value Concept is available for new

Professional check and advice from
MJP units and MJP overhauled units.
MJP experts
Each contract is specifically designed to meet your needs based Professional check and advice from MJP experts
upon annual running hours and environmental conditions. Identification of necessary preventive maintenance repairs
Information on product development and options for
performance updates.
Convenient service available directly from your MJP service
location.

48months
additional warranty www.marinejetpower.com
8 9
Remote
access
diagnostics
Marine Jet Power remote diagnostics provides online
service for instant analysis and assistance including...

Operational support and guidance

Inspection of onboard systems and interfaces
Preparation and investigation prior to service visits
Remote update of onboard systems.
Services
Planned maintenance support
Optimized spares handling
Expert support tailored to critical operational mode.
Improved predictability
Prolonged system lifetime
Quick and efficient overview of hardware status
Improved maintenance and logistics planning.
Reduced downtime and cost
Reduced operational cost
Reduced service cost
Reduced downtime due to improved maintenance planning
Reduced logistics planning.
Marine Jet Powers remote diagnostics provides a secure and reliable
remote interface to the vessels control system enabling experienced
engineers to deliver a prompt solution.

www.marinejetpower.com
10 11
Training
academy
Our training academy is arranged in practical levels... On-site training program
Our on-site training program can be carried out in remote
System familiarisation with routine inspection and maintenance
locations or where high security with personnel restrictions
Fault-finding for get me started and safe operation
are in place. Full and comprehensive training programs can
Routine maintenance and service intervals for a long and reliable
be tailored to your requirements from quick troubleshooting
working life
through to full service and maintenance and complete rebuild.
Comprehensive training from familiarisation to complete strip-
down, repair or replace parts and re-build.

Training may be on board your vessel, in the factory or any of our

five regional offices. We understand that in military and security
applications and in remote regions, access for our engineers is not
always possible so, to protect your waterjet, we offer a full on board
training package and factory-based training to ensure your own
service personnel are fully competent in all service and repair tasks.

Marine Jet Powers in-house training facilities are equipped

with waterjets, and electronics systems for a hands-on learning
experience.

In-house training program benefits

Professional and innovative instruction
Enjoyable learning in a pleasant environment
Team-learning
Qualifications for success.

www.marinejetpower.com
12 13
 There is a marked difference in
performance, reliability and durability
of genuine parts.

Marine Jet Power continually seeks to

improve the performance characteristics
of its full range of waterjets and as
improvements are identified they are built
into the latest production and our genuine
parts catalogue.

Marine Jet Power Inc.

6740 Commerce Court Drive
Columbus, OH 43004, USA
Regional offices Phone : +1 (614) 759-9000
Service locations
Marine Jet Power (Italy)
Via Marco Polo 127/12
55049 Viareggio (LU)
Phone : +39 (584) 407 057

Marine Jet Power Pte Ltd

3 International Business Park
#04-27 Nordic European Centre
Singapore 609927
Phone : +65 9641 3142

Marine Jet Power AB

Hansellisgatan 6, SE 754 50 Uppsala

Global
SWEDEN
Phone: +46 (0) 10 165 10 00

Marine Jet Power Limited

aftersales
Upperfield Road
Cheltenham GL51 9NY
United Kingdom
Phone; +44 1242 707 916

support
Global Service Agents
Service Locations
Please visit the website for full contact details

www.marinejetpower.com
14 15
Marine Jet Power AB
Hansellisgatan 6, SE 754 50 Uppsala
SWEDEN
Phone: +46 (0) 10 165 10 00

Marine Jet Power Limited

Upperfield Road
Cheltenham GL51 9NY
United Kingdom
Phone; +44 1242 707 916

Marine Jet Power Inc.

6740 Commerce Court Drive
Columbus, OH 43004, USA
Phone : +1 (614) 759-9000

www.marinejetpower.com