11/10/2017 Ryanair Car rental booking

Car Hire Voucher

Booking number

IT783942400
Flight number
Lead driver's name
Francesco Paolo Di Simone

FR 4799

Pick-up Bologna - Airport - Guglielmo Marconi

Date/Time: 30 Oct 2017 / 10:35

BOLOGNA AIRPORT , BOLOGNA GUGLIELMO MARCONI AIRPORT ,
Address:
BOLOGNA , 40132
Desk Telephone
+393428978281
No.:

Drop-off Bologna - Airport - Guglielmo Marconi

Date/Time: 05 Nov 2017 / 04:35

BOLOGNA AIRPORT , BOLOGNA GUGLIELMO MARCONI AIRPORT ,
Address:
BOLOGNA , 40132
Desk Telephone
+393428978281
No.:

Opening Hours

Pickup
MON (08:00-22:59)
TUE (08:00-22:59)
WED (08:00-22:59)
THU (08:00-22:59)
FRI (08:00-22:59)
SAT (08:00-22:59)
SUN (08:00-22:59)

Ford Fiesta or similar

Car rental provider:

FIREFLY

x5 x2 x5
Air conditioning Car code:
Manual transmission C - EDMR

Pick-up type:
Terminal rental counter and pick-up

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Directions to desk

The rental area is just in front of the arrivals

Con rmation no.: 07X1M8 Please note that if you collect or return your
vehicle outside the pick-up/drop-off time and
Voucher number: IT783942400
date booked, additional charges may be
applicable. Please also note that the vehicle may
not be available if you arrive late to the rental
desk. If the vehicle is not released due to a late
arrival no funds will be reimbursed. In the event of
a delay, please contact the desk - telephone
number provided above.

Manage your booking online at https://www.ryanair.com/en/EN/manage-

booking

Mandatory Documents

Driver's Licence
A full licence held for minimum of 1 years with no major endorsements. UK licence holders need
to present the photocard.

If your driver's licence is not in the Roman alphabet (i.e. if it is in Arabic, Greek, Russian or
Chinese) you are required to bring an International Driving Permit and your domestic licence. For
driving licenses from countries not part of the international driving license treaty, an o cial
translation of the license must be presented with the original license.

When renting within the EU, customers from non-EU countries must also present an International
Driving Permit along with their domestic licence.

Deposit And Credit Card Information

ACCEPTED: American Express, MasterCard (not debit or prepaid), Visa (not debit or prepaid)

A deposit amount of EUR 600.0 will be held against your credit card for the duration of the rental.
Your deposit is a guarantee held in the event of damage/theft of the vehicle. This will be
automatically released if there is no theft or damage during the rental period. Please note that
this does not represent your total excess liability which can be found in the Insurance Coverage/
Excess liability section.

Credit card(s) must be in the name of the main driver.

NOT ACCEPTED: No other payment types will be accepted.

A valid credit card in the name of the lead driver must be presented at the rental desk in order to
pre-authorise/charge the deposit. The credit card(s) must be embossed and a PIN number may
be required.

In the event that you fail to present a valid credit card, there is a lack of su cient funds available
on the credit card or the credit card is not in the lead driver's name, the car rental agent may
refuse to release the vehicle. In these instances, no funds paid will be reimbursed.

Form(S) Of ID
A valid photo ID (passport or national ID).

Voucher
A printed version of your voucher must be produced upon arrival at the rental desk. Failure to
present the voucher means the car rental agent may charge you at the local rates. Please note:

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We are not responsible for overcharges on rentals where the voucher was not presented to the
local agent on collection of the vehicle. If you do not present the required documents, the
documentation is not valid or you do not have enough funds on your credit card, the car rental
agent may refuse to release the vehicle and no funds will be reimbursed.

If you do not present any of the documents listed above, the documentation is not valid or you
do not have enough funds on your credit card, the car rental agent may refuse to release the
vehicle and no funds will be reimbursed to you.
Read more about mandatory documentation

Payment

Total cost EUR 48.60 * This charge was made by Etrawler

Payment received EUR 48.60* Unlimited Company, registered in Dublin,
Payable at counter EUR 0.00 Ireland and it will appear on your credit
card statement as Online transportation.

Included

Tax Included
Taxes and charges

Airport fee Included

Fee for pick up at an airport location. Included in the price of your rental but payable at the rental
counter.

Breakdown assistance Included

Breakdown assistance is included with this car. In case of emergency during business hours, call
the number provided by your car hire supplier and they will send help. Assistance outside of
business hours may incur an extra charge. Please note that this only covers mechanical failure.

Road tax Included

Road tax

Environmental fee Included

Environmental fee

Unlimited mileage Included

Unlimited mileage with this rental means you can drive as much as you want, with no additional
charges for extra kilometres.

Collision damage waiver (CDW) Included

Often referred to as CDW, this partially covers damages incurred to your vehicle. Please note that
you will still be liable for insurance excess (see: Not Included section below). CDW does not
cover damage or loss of keys, tyres, glass or undercarriage.

Theft waiver (TW) Included

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This covers costs relating to the theft or attempted theft of the rental vehicle but does not cover
the loss of personal possessions. Please note that you will still be liable for insurance excess
(see below).

Third party liability protection (TP) Included

This covers damage sustained to another drivers car in the event of an accident caused by you.

Not Included

Damage Waiver Liability (Excludes tax) EUR 1600.00

In the event of damage to the rental vehicle, you will be liable for up to the rst EUR 1600.00 of
costs and the standard vehicle insurance policy will cover the rest. Please note, you must have
this amount available on your credit card at the time of pick up in order to pay for any damage to
the rental vehicle that may occur during your rental period.

You may purchase a separate insurance policy from Axa so that any excess insurance costs
resulting from damage to the car that may be paid to the car rental company can be reimbursed
to you afterwards.

Get covered for just 4.86 /day and avoid all excess.

Buy your cover now

Theft Waiver Liability (Excludes tax) EUR 1600.00

In the event of theft of the rental vehicle, you will be liable for up to the rst EUR 1600.00 of costs
and the standard vehicle insurance policy will cover the rest. Please note, you must have this
amount available on your credit card at the time of pick-up in case of theft of the rental vehicle.

Extra insurance Ask at desk

You may be offered additional insurance at the car rental desk. This should be declined if you
have already purchased the Axa excess insurance through CarTrawler. You may be told that the
Axa cover is not valid - this is not the case so there is no need to purchase any additional
insurance cover offered at the rental desk. However, a deposit will be placed on your credit card
by the car rental company to cover the excess in case of damage or theft. AXA will refund any
excess paid.

Fuel Costs vary

Fuel: Pick up and return full.

Your vehicle will be supplied with a full tank of fuel. To avoid incurring fuel charges, you will need
to return it with the same amount of fuel as it had when you collected it. You may be required to
leave a fuel deposit reserved or charged on your credit card, this will be released or refunded
when you return the car full. Missing fuel will be charged on your return. The price per litre
charged by the rental agent may be signi cantly higher than the price at the local service station.
A refuelling charge may also be applicable.

Driver's age Costs vary

23 to 99 years.

Young driver's age: 21 to 22 years. Charge 16 EUR per day. Maximum 196 EUR (Excludes tax)

Customers who fall outside the age limitations will not be able to hire a car unless there is a
young or senior driver fee speci ed in this section. Please note that if applicable, this fee will be
included in the rental price and will be payable on arrival at the rental desk in the local currency.

Motorway and border tolls, parking, and tra c violation related fees Costs vary
All additional costs will be the responsibility of the driver.

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Out of hours fee EUR 0.00

Out of hours fee

Please note the prices for items not included in the rate are subject to change. Optional
extras/special equipment are subject to availability.

Useful Information

Driver's age

23 to 99 years.

Young driver's age: 21 to 22 years. Charge 16 EUR per day. Maximum 196 EUR (Excludes tax)

Customers who fall outside the age limitations will not be able to hire a car unless there is a
young or senior driver fee speci ed in this section. Please note that if applicable, this fee will be
included in the rental price and will be payable on arrival at the rental desk in the local currency.

Travel Restrictions

X-Border : This service allows extending your trip beyond the Italian borders to (Spain, France,
Austria, Switzerland, Germany, Netherlands, Belgium, Luxemburg, Croatia, Slovenia.).

It is not permitted the vehicle drop off, beyond the borders of continental Italy. In such case, an
International drop off penalty, 1.000 + VAT, will be applied

*fees are suject to change -determined by the rental agent.

Cancellation and no-show policy

What is your cancellation policy if you have a prepaid deposit?

1 - If you cancel 24 hours prior to pick up, you will be refunded the full value of the rental less the
non-refundable deposit of EUR25
2- If you cancel less than 24 hours in advance, you will be refunded the full value of the rental less
the non-refundable deposit of EUR25 and the applicable cancellation fee of EUR 25.

What is your cancellation policy for fully prepaid or part-paid bookings?

1 - If you cancel 24 hours prior to your pick up, you will be refunded in full.
2 - If you cancel less than 24 hours in advance, you'll receive a refund minus EUR25 for fully
prepaid bookings or if your online payment is less than EUR25, no refund will be made for your
car hire booking.
3 - If your booking is made less than 24 hours before pick up, the cancellation policy will
automatically apply to your booking.
4 - All cancellations should be made on our online portal and not with the car hire agent. Should
you agree to cancel directly with the car hire agent on arrival, you must also inform us of this
change to your booking.
5 - Amending your booking or cancelling optional extras may not be possible less than 24 hours
before pick up.

If you purchased our Damage Refund Insurance product and have since decided to cancel your
car rental booking, the Damage Refund Insurance will be cancelled automatically.
If you wish to amend or rearrange your booking, the Damage Refund Insurance will initially be
cancelled. We will, however, automatically create a new policy for your new booking.
In both cases you will receive an email to con rm the cancellation at the email address you have
provided during the online booking process.
Please be aware that if you cancel your policy less than 24 hours before the start of your car hire
agreement, no refund will be granted.

What is a no-show?

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A 'no-show' occurs for the following reasons:

1 - You didn't inform us about your cancellation prior to your pick-up time.
2 - You failed to pick up the car at the arranged time and date.
3 - You failed to provide the documentation that's required to pick up the car.
4 - You failed to provide a credit card in the main driver's name with enough available funds on it.

In the event of any of the above, no refunds will be made to you.

The car hire company reserves the right to refuse a car if you fail to arrive on time with all
necessary documentation and a credit card with enough available funds for the car's security
deposit. In such a case, unless the car hire has been cancelled at least 24 hours in advance, you
will not be entitled to a refund.

Expert advice to make your journey go smoothly

Always ask for directions to the nearest petrol station to the rental drop-off location.

Take time to familiarise yourself with the vehicle controls before leaving the car park.

Fully inspect the vehicle for signs of damage and report them to the rental desk before leaving
the car park.

Ask for a map at the car rental desk.

When visiting a location for the rst time, always choose a safe parking spot like a supervised car
park.

Manage your booking online at

https://www.ryanair.com/en/EN/manage-booking

Phone number: 00390694803012

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