Aparri to Jolo

Philippines and the rest of ASEAN

Beginnings of ASEAN MRA for TP
Review of TESDA TR, starting
sometime 2002
COHREPs membership to TIBFI
Selected as 1 of 4 ASEAN Master
Assessor in the Philippine
delegation in November 2012
Beginnings of ASEAN MRA for TP
Conducted ASEAN MRA Awareness
Seminars in various locations
Invited as speaker in various
conferences, workshops for curriculum
mapping, for a, etc
ASEAN MRA Awareness Seminars
DOT, TIBFI, TESDA speakers
17 locations
Albay, Cebu, Bacolod, Palawan, Ilo-ilo,
Pampanga, Ilocos Norte, Tacloban, NCR,
Bohol, Benguet, Cagayan De Oro, San
Fernando, Zamboanga
ASEAN MRA Awareness Seminars
Conducted Diagnostic Exercises: taken
by 916 (pre), 926 (post) participants
from 14 locations
Period July 2013 to May 2014
Others Initiated ASEAN MRA Awareness Seminars
More than 30 different invitations
More than 5000 participants
Philippine Master Training
TESDA Womens Center, March;
Marriot Cebu, July
65 Philippine Master Trainers and
Assessors with several COHREP
members
Diagnostic Exercise
Diagnostic Exercise
Instructions:
Do not worry. Get a piece of paper
Write numbers 1 to 11. Use letters
only for answers i.e. A, B, C.
Use a pen, ballpen
Time limit
Any questions?
 Diagnostic Exercise
Instructions:
Do not worry. Get a piece of paper
Write a code name on the upper left corner
Write numbers 1 to 11. Use letters only for answers
i.e. A, B, C.
Use a pen, ballpen
LETS ANSWER AND CHECK YOUR
OWN PAPERS
 1. ASEAN means
a. All Southeast Asian National
b. Asian South East Asean Nations
c. Association of South East Asian
Nations
d. None of the above C
Not included in Seminar but realized that.
2. There are ____ countries in
ASEAN.
a. Six
b. Nine C
c. Ten
d. Twelve Pre test = 30.16%
Post test = 93.49%
e. None of the above
ASEAN Countries
3. An ASEAN country
a. Hongkong
b. Korea C
c. Myanmar
Pre test = 41.64%
d. Timor Leste Post test = 92.27%
e. None of the above
4. The ASEAN Economic Community will
a. Establish ASEAN as a single market and
production base
b. Accelerate regional integration in the E
priority sectors
c. Facilitate movement of business persons,
skilled labor and talents
d. Strengthen the institutional mechanism of
ASEAN Pre test = 62.23%
e. all of the above Post test = 68.20%
 ASEAN Community Pillars
Pillars Aims
ASEAN aim to ensure that countries in the region live at
Political Security peace with one another and with the world in a
Community just, democratic and harmonious environment

aims to contribute to realizing an ASEAN

ASEAN Community that is people-oriented and socially
Socio-Cultural responsible with a view to achieving enduring
Community solidarity and unity among the peoples and
Member States of ASEAN
a single market and production base,
ASEAN a highly competitive economic region,
Economic a region of equitable economic development,
Community a region fully integrated into the global
economy.
5. The ACCSTP are arranged sets of
competencies required for tourism
professionals who seek to work in a
specific labor division that are common
across various sectors of tourism in
ASEAN member countries.
a. true
b. false A
Pre test = 94.04%
Post test = 96.84%
 Competency & Labor Division
Listing
242 competency from ASEAN Common
Competency Standards for Tourism Professionals
(ACCSTP)
2 primary and 6 secondary labor divisions
32 job titles
52 qualifications
Certificate II
Certificate III
Certificate IV
Diploma
Advanced Diploma
 Comparison Between ACCSTP & TESDA
ACCSTP TESDA
No. of
qualifications
52 18
competencies Basic
Core and Generic Common
Functional Core
Competency Institution
Institution
standards Industry
Industry
Government PH
Government - PH
Region - ASEAN
 Six Labor Divisions
Primary Division
(First Labor Division) (Second Labor Division)

Hotel Services Front Office

Housekeeping
Food Production
Food and Beverage Services
Travel Services Travel Agency
Tour Operations
 Hotel Services (23 job titles)
Front Office Food Production
1.Front Office Manager 1.Executive Chef
2.Demi Chef
2.Front Office Supervisor
3.Commis Chef
3.Receptionist
4.Chef de Partie
4.Telephone Operator 5.Commis Pastry
5.Bell Boy 6.Baker
7.Butcher
Housekeeping
1. Executive Housekeeper F&B Services
2. Laundry Manager 1. F&B Director
3. Floor Supervisor 2. F&B Outlet Manager
4. Room Attendant 3. Headwaiter
5. Public Area Cleaner 4. Bartender
5. Waiter
 Travel Services (9 job titles)
Travel Agencies Tour Operator
1.General Manager 1.Product Manager
2.Assistant General Manager 2.Sales and Marketing Manager
3.Senior Travel Consultant 3.Credit Manager
4.Travel Consultant 4.Ticketing Manager
5.Tour Manager
 ASEAN Qualifications
Certificate Certificate Certificate Advanced Sub-
Diploma
II III IV Diploma Total
Food &
2 2 3 1 1 9
Beverage
Food
2 3 3 1 1 10
Production
Front Office 1 1 1 1 1 5
Housekeeping 1 1 1 1 1 5
Tour
Operation 2 3 4 2 1 12
(Management)
Travel
Agencies
3 3 3 1 1 11
TOTAL 11 13 15 7 6 52
 TESDA
National National Naitonal
Certificat Certificate Certificate Sub-Total
Qualifications e II III IV
Food & Beverage 1 1 1 3
Cookery/Commercial Cooking 1 1 1 3
Bread and Pastry Production 1 1
Bartending 1 1
Barista 1 1
Attractions and Theme Parks 1 1
Events Management Services 1 1
Front Office 1 1
Housekeeping 1 1 1 3
Local Guiding Services 1 1
Tourism Promotion Services 1 1
Travel Services 1 1
TOTAL 11 4 3 18
 Competency Clusters
Common core Tour Guide Services
Restaurant Services Housekeeping
English Language Patisserie
Proficiency Security Services
Management & Food and Beverage
Leadership Service
Travel Agency General Administration
ticketing Financial Administration
Commercial Cookery Human Resource
Hotel Front Office Development
 Go to:
http://www.waseantouris
m.com/

Press here
guest1

 145 out of 242
Toolbox competencies have
been completed

Assessors Presentation Trainer Guide Trainee Manual

Manual Slides
6. What is a tourism labor division that is
not yet defined by the MRA?
a. Food and beverage services
b. Front office
c. Housekeeping D
d. Tour guiding Pre test = 11.37%
Post test = 50.32%
e. None of the above
 Sample Qualifications
Food
F&B Service
Housekeeping Production

Front Office Travel Services Tour Operations

7. MRA means
a. Mutual Recognition Agreements
b. Mutual Recognition
Arrangements B
c. Material Resources Agreements
d. None of the above
Did not include but since
it is in the title.
 MRAs
Mutual Recognition Arrangements
arrangements between two or more
parties to mutually recognize or accept
some or all aspects of one anothers
conformity with assessment results
Professionals
refers to a natural person who holds the
nationality of an ASEAN Member State
certified by the Professional Board;
 Mutual Recognition Arrangements
(MRAs)
MRAs Date
1. Engineering Services Dec 2005
2. Electronic and Electrical Equipment Preamble Dec 2005
3. Nursing Services Dec 2006
4. Architecture and Surveying Services PRC
Nov 2007
5. Dental Practitioners Aug 2008
6. Medical Practitioners Aug 2008
7. Accountancy Feb 2009
8. Tourism NovTESDA
2012
 THE PHL QUALIFICATIONS FRAMEWORK

BASIC ED TESD HIGHER EDUCATION

L8 DOCTORAL AND
POST DOCTORAL
L7
POST BACCALAUREATE

L6 BACCALAUREATE

L5
DIPLOMA
L4 NC IV

L3
NC III

L2 G12
NC II

L1 10 NC I 35
 THE TOURISM SECTOR QUALIFICATIONS
BASIC ED TESD HIGHER EDUCATION
DOCTORAL AND
L8 POST DOCTORAL

L7 POST BACCALAUREATE

BS in Hospitality Management (BSHM)

BS in Hotel and Restaurant Management
L6 (BSHRM)
BS in Tourism Management (BSTM)
BS Travel Management (BSTrM)

L5 DIPLOMA

Commercial Cooking NC IV
L4 Food and Beverage Services NC IV
Housekeeping NC IV
Commercial Cooking NC III
L3 Events Management Services NC III
Food and Beverage Services NC III
Housekeeping NC III
Attractions and Theme Parks Operation NC II
Barista NC II
Bartending NC II
G12 Bread and Pastry Production NC II
Cookery NC II
L2 Food and Beverage Services NC II
Front Office Services NC II
Housekeeping NC II
Local Guiding Services NC II
Tourism Promotion Services NC II
Travel Services NC II

L1
10
 THE TOURISM SECTOR QUALIFICATIONS
BASIC ED TESDA

Attractions and Theme Parks Operation NC II

Barista NC II
Bartending NC II
L2 G12 Bread and Pastry Production NC II
Cookery NC II
Food and Beverage Services NC II
Front Office Services NC II
Housekeeping NC II
Local Guiding Services NC II
Tourism Promotion Services NC II
Travel Services NC II

L1 10
 THE TOURISM SECTOR QUALIFICATIONS
BASIC ED TESDA HIGHER EDUCATION

L5 DIPLOMA

Commercial Cooking NC IV
Food and Beverage Services NC IV
L4
Housekeeping NC IV

Commercial Cooking NC III

Events Management Services NC III
L3 Food and Beverage Services NC III
Housekeeping NC III
 THE TOURISM SECTOR QUALIFICATIONS
BASIC ED TESDA HIGHER EDUCATION
DOCTORAL AND
L8 POST DOCTORAL

L7 POST BACCALAUREATE

BS in Hospitality Management (BSHM)

BS in Hotel and Restaurant Management
L6 (BSHRM)
BS in Tourism Management (BSTM)
BS Travel Management (BSTrM)

L5 DIPLOMA

Commercial Cooking NC IV
L4 Food and Beverage Services NC IV
Housekeeping NC IV
Commercial Cooking NC III
L3 Events Management Services NC III
Food and Beverage Services NC III
Housekeeping NC III
Attractions and Theme Parks Operation NC II
Barista NC II
Bartending NC II
G12 Bread and Pastry Production NC II
Cookery NC II
L2 Food and Beverage Services NC II
Front Office Services NC II
Housekeeping NC II
Local Guiding Services NC II
Tourism Promotion Services NC II
Travel Services NC II

L1
10
8. The MRA among the ASEAN
member countries is
a. Optional
b. Requirement B
Pre test = 69.44%
Post test = 82.37%
 9. Match Column A with Column B
Column A Column B
A National Tourism
A-4 1 Department of Tourism
Professional Board
B Tourism Professional
B-3 2 All NTOs and NTPBs
Certification Board
C National Tourism
C-1 3 Technical Education
Organization Skills Development
Authority
D ASEAN Tourism
D-2 4 Tourism Industry Board
Professional Monitoring Foundation Inc.
Committee
Pre test = 33.71% Pre test = 50.44% Pre test = 36.38% Pre test = 24.52%
Post test = 47.15% Post test = 65.99% Post test = 59.78% Post test = 44.57%
 Organization Philippine Functions
Representative

National Department in charge of the tourism sector of

Tourism ASEAN Member States
of Tourism
Organization
Tourism agency authorized by the government
Professional TESDA of each ASEAN Member State primarily
Certification responsible for the assessment and
Board certification of tourism professionals

Board for Tourism Professionals

National composed of representatives from the
Tourism TIBFI public and private sectors including the
Professional academia and other relevant tourism
Board stakeholders as identified by the ASEAN
NTOs.
ATPMC NTO and NTB
ASEAN MRA on Tourism Professionals Awareness Seminar
10. By 2015, there will be free
movement of
a. Goods
b. Services
E
c. Investment
d. Skilled labor Pre test = 72.36%
Post test = 84.06%
e. All of the above
11. CATC means A
a. Common ASEAN Tourism
Curriculum
b. Core ASEAN Tourism Competencies
c. Competencies in ASEAN Tourism
Community
d. Common Asian Tourism
Competencies For educators.
 Common ASEAN Tourism Curriculum

http://www.tourismindustryb
oard.org/resources/compiled-
reports/
 Sample Qualification
Food Production

http://www.tourismindustryboard.org/resources/compiled-reports/
 Food Production Qualifications
Advanced Diploma of Food Production ( Management)

Diploma of Food Production (Supervision and Administration)

Certificate IV in Certificate IV in Certificate IV in

Food Production Food Production Food Production
(Cookery) (Operation) (Patisserie)

Certificate III in Certificate III in Certificate III in

Food Production Food Production Food Production
(Cookery) (Operation) (Patisserie)

Certificate II in Certificate II in
Food Production Food Production
(Cookery) (Patisserie)
Certificate II in Food Production (Cookery)
There are
21
There are
21
 Food Production Qualification

Summary With at least

Common Core
Commercial Cookery
- 21
21 8
Total 42
Certificate II in Food Production (Cookery)
 Lets see your scores
Your score %

15 100%
14 93.33%
Pre-test average
score = 13 86.67
37.89% 12 80.00% Post-test
average score
11 73.33%
= 52.61%
10 76.92%
9 60.00%
8 53.33 %
7 46.67%
6 40.00 %
 And the highest score is ..
Congratulations to the ASEAN MRA for
Tourism Professionals Aware delegates!
USING THE CATC AND
ACCSTP TOOLBOX
How to use? Training and education providers
Conduct tracer study
Get inputs from industry advisory board.
Choose the qualification
Download the appropriate competencies
Review the materials
Undertake a curriculum mapping
enrich the materials with additional
information
Prepare the final materials
Curriculum Mapping
Compare curriculum
CHED compliant PSGs in CMO
ASEAN qualifications CATC, ACCSTP
TESDA qualifications TRs, CBLM
Choose common competencies
shared by all agencies
Curriculum Mapping
Add unique competencies that will
create a competitive edge, or
niche
Finalize curriculum
Add assessment and certification as
part of your validation
How to use? School Administrators
Train and retool faculty members
Highly recommend assessment and
certification with TESDA
Update instructional materials with
toolbox.
How to use? School Administrators
Coordinate immersion opportunities
for faculty members as part of L&D
Check facilities if ASEAN standard
compliant
Establish an Industry Advisory Board
How to use? - Faculty
Review current competencies against
ASEAN qualification standards.
If gaps are identified, do self-study.
Undertake assessment and certification
with TESDA
Update instructional materials with
toolbox.
Avail of immersion opportunities for
updating
How to use? - Student
Review current competencies against
ASEAN qualification standards.
If gaps are identified, do self-study.
Undertake assessment and certification
with TESDA
If interested to work in ASEAN countries,
register with ATPRS.
How to use ? - Industry
Review and align job titles/positions with
competency requirements
Align training and development with
ASEAN qualification standards
Coordinate for assessment and
certification in organization for job titles
in ASEAN list.
Hire employees who are certified for
those in the ASEAN list.
Challenges Opportunities
Faculty
Retooling/Retraining
Relevant KAVS
Review and revision of curriculum
to align with CATC, ACCSTP
Challenges Opportunities
Students
Industry defined competency based
curriculum
Early appreciation of tourism and
hospitality with K-12
Bigger market (ASEAN)
Industry
Relevant, skillful tourism professionals
CALL TO ACTION

BE HOSPITABLE
 H Helpful

Be . O
S
Optimistic
Smart-er
P Patient
I Industry relevant
T TESDA compliant
A ASEAN friendly
B Better
L Learned
E Eager
 Its all in our hands.
Are you accepting the
ASEAN MRA for Tourism Professionals?

No? Yes?

Of course, YES
Learning. More fun in the

Philippines
at your service.
Tina Aquino
mcg_aquino@yahoo.com
christina.aquino@lpu.edu.ph
Lyceum of the Philippines University, Manila
COHREP, President, http://www.cohrep.net
HRAP, Associate Board member, http://www.hrap.org.ph/
TIBFI, Secretary, http://www.tourismindustryboard.org/
APacCHRIE, Vice President, http://www.apacchrie.org/
THE-ICE, Board Member, http://www.the-ice.org/