Information

Technology
Student Workbook

2
Contents
Unit 1 Page 1
Unit 2 2
Unit 3 3
Unit 4 4
Unit 5 5
Unit 6 6
Unit 7 7
Unit 8 8
Unit 9 9
Unit 10 10
Unit 11 11
Unit 12 12
Unit 13 13
Unit 14 14
Unit 15 15
Unit 16 16
Unit 17 17
Unit 18 18
Answer Key 19

ii Information Technology
1
1 Put the tenses in the dialogue in the correct form using Past Simple or Present Perfect.
A What 1
(do) today?
B I 2
(work) on my project. I 3
(search) websites on digital cameras.
A 4
(find) any good ones?
B I 5
(find) several company sites Sony, Canon but I 6
(want) one which
7
(compare) all the models.
A Which search engine 8
(use)?
B Bing mostly. 9
(ever use) it?

2 Mark the statements as True (T) or False (F).

1 Desktop organisers are programs that require desktop computers.
2 Computers are sometimes used to monitor systems that previously needed human supervision.
3 Networking is a way of allowing systems to communicate and share resources.
4 The use of computers prevents people from being creative.
5 Computer users do not have much influence over the way that computing develops.

3 Match the pictures (af) to the correct user (16).

1 Student playing computer games
while travelling.
2 Large company processing payroll a c
b
data
3 Travelling salesperson giving
marketing presentations
4 Large scientific organisation processing
work on nuclear research
d e f
5 Businessperson keeping in touch with
clients while travelling
6 Administrators doing general office
work

4 Read the text and answer the questions.

1 How much memory does this PC have?
2 What size is the display screen?
3 How fast is the processor?
4 Which operating system does it use?

20 TFT monitor
Intel Core i5 processor (3 GHz)
4GB DDR3
Microsoft Windows 8

Information Technology 1
2
1 Match each item (110) with its function (aj).
1 RAM a controls the pointer
2 Processor b inputs data through keys like a typewriter
3 Mouse c displays the output from a computer
4 Clock d reads DVD-ROMs
5 USB data stick e stores randomly accessible data
6 Monitor f access networks including the internet without cables
7 Keyboard g provides performance increase by storing frequently read or written data
8 DVD-ROM drive h provides extremely fast storage for data
9 Cache i controls the timing of signals in the computer
10 WiFi j controls all the operations in a computer

2 Complete each sentence using the correct preposition.

1 The CPU is a chip the computer.
2 Emails are sent the recipient.
3 You can sign online banking.
4 I upload videos to the internet my smartphone.

3 Complete the text with the words listed below.

languageMarkupcodeJavascripttagsstartHTMLwebpages

HTML stands for HyperText 1

Language. It is a page description 2

used for creating 3

. HTML uses a system of 4
to mark page links and
formatting. For example, the tag <u> tells the program to 5
underlining a text. Although
programs cannot be created using 6
, small programs can be embedded in HTML
7
using a scripting language like 8
.

4 Find eight words relating to computers. c a p a c i t y b v

The words read from left to right () a p e f h g s j k l
and top to bottom (). c r d a t a o d f g
h o r c v b f w q s
cachedatasoftwarehardware e c f e x f t o r p
processormemorycapacityspeed q e h a r d w a r e
r s u o e f a p x e
p s m e m o r y o d
e o f r p u e h q i
u r o f q x r e h e

2 Information Technology
3
1 Draw a line to match each item (14) to the correct definition (ad).
1 Analytics Mining a Large flat data structure created from multiple sources
2 AI b Data free from duplicate and erroneous information
3 Cleansed data c A process of filtering through large amounts of raw data for useful information
4 Data Warehouse d A computing tool that tries to operate in a way similar to the human brain

2 Complete the sentences with the appropriate form of the verb listed below.

back up free up start up upload

1 To avoid losing data, you should your files regularly.
2 Delete some files to space on your hard disk.
3 Pictures are to photo sharing websites.
4 The operating system loads when you your computer.

3 Match the labels with the four layers of the diagram (ad).
1 applications programs
2 user A conceptual diagram of an operating system
3 hardware
4 operating system
Closest to the user are
applications programs
software that helps
a user compute a
payroll, play a game or
calculate the trajectory
of a rocket.
The operating
system is the set of
programs between the
applications programs
and the hardware.

4 Complete the text on operating systems using the linking words and phrases listed below.
Words and phrases can be used more than once.
althoughbecausein additionsuch astherefore

The user is aware of the effects of different applications programs 1

operating systems are
invisible to most users. They lie between applications programs, 2
word processing, and
the hardware. The supervisor program is the most important. It remains in memory, 3
it
is referred to as resident. Others are called non-resident 4
they are loaded into memory
only when needed. Operating systems manage the computers resources, 5
the central
processing unit, 6
they establish a user interface, and execute and provide services
for applications software, 7
input and output operations are invoked by applications
programs; they are carried out by the operating system.

Information Technology 3
4
1 Complete the text with the words listed below.
developed easy programming hardware designed portable

C++ was 1
from the C language. It was 2
as a systems 3

language with features that make it 4

to control the computer 5
efficiently.
It was used to produce the Microsoft Windows operating system. It is 6
, i.e. programs
written in C++ can be easily adapted for use on many different types of computer systems.

2 Match the labels (14) with the features of the graphical user interface (GUI) (ad).
1 window
2 icon
3 menu
4 task bar

a
b

c
d

3 Complete the sentences with the correct form of the verbs in brackets.
1 The Help facility enables users (get) advice on most problems
2 Adding more memory lets your computer (work) faster.
3 Windows allows you (display) two different folders at the same time.
4 The Shift key allows you (type) in upper case.

4 Match the items (14) with the multimedia functions (ad).

1 MIDI a Watching movies
2 MP3 b Composing music on a PC
3 DVD c Downloading music from the internet
4 MPEG d Using reference works like encyclopaedias

4 Information Technology
5
1 Match the words (110) with the partner words (aj) to make computing terms.
1 barcode a tray
2 mainframe b module
3 laser c panel
4 expansion d window
5 search e computer
6 control f reader
7 supervisor g bar
8 task h card
9 system i engine
10 explorer j printer

2 Find eight words relating to r e q d e v i c e g

information technology. e e c n n j k l a p
The words read from left to right () s a t s e c d a t a
and top to bottom (). e b i g v b t u i p
a z m x p o g e j e
time device people email r p e o p l e h p m
researchdatadocumentprivacy c h g q w c m b e a
h p r i v a c y n i
d o c u m e n t e l
i n f o r b e u o j

3 Match the words (15) with the statements (ae).

1 Metadata a extensible markup language
2 Metalanguage b a coding system used for structuring and formatting documents
3 HTML c data about data
4 XML d an example of a page presentation language
5 Markup language e a language from which you can create a programming language

4 Mark the following statements as True (T) or False (F).

1 HTML is no longer useful for creating webpages.
2 SGML is more complex than XML.
3 XML files can only be used on Unix systems.
4 XML files can only be read by browser programs.
5 HTML is a markup language.

Information Technology 5
6
1 Complete the text with the words listed below.
URLwebpageDNSbrowserhyperlink

To find the 1
you want, you have to click on a webpage 2
or enter
a , a Uniform Resource Locator into a
3
. The URL is the address of
4

the page. When you do that, the browser sends the URL to your 5
server.

2 Match the terms (17) with the statements (ag).

1 BT a a computer program that watches, learns, and communicates with the user
2 Smart phone b most powerful type of computer
3 Intelligent agent c research and development
4 rocket science d transfer data from a client device to a server computer
5 R&D e a telephone that can access the internet
6 upload f British Telecom
7 supercomputer g very advanced study

3 Study the diagram of a PC motherboard. Match the components to the descriptions.

1 These are memory chips. The more you have the more work you can do at a time.
2 This is the brain of the computer. SIMMS ROM

3 Its part of the memory store. It has extremely

fast access. Its faster than normal RAM.
It can speed up the computer.
4 These let you add features such as sound
or a modem to your computer.
5 This kind of memory contains all the
instructions your computer needs
to activate itself when you
switch on. CPU

Expansion slots Cache memory

4 Match the instructions (ae) for replacing the motherboard in a PC with the pictures (15).
The pictures are in the correct order.
a Add the processor. 1 2

b Fit the new motherboard.

c Remove the old motherboard.
d Put it back together.
e Add the memory. Dont touch
the contacts.
3 4 5

6 Information Technology
7
1 Match the key abbreviations (17) with the full names (ag).
1 Esc a alternate
2 Alt b page up
3 Ctrl c delete
4 Pgdn d insert
5 Pgup e escape
6 Ins f page down
7 Del g control

2 Match the symbols (15) with their names (ae)

1 @ a colon
2 / b underscore
3 : c forward slash
4 . d at
5 _ e dot, stop

3 Match the words (17) with the partner words (ag) to make computing terms.
1 memory a code
2 power b key
3 expansion c drive
4 bar d supply
5 disk e card
6 cache f chip
7 function g memory

4 Match the names (18) of input devices with the pictures (ah).
1 Joystick
2 Trackerball a d
e
3 Barcode reader
f
4 Scanner
5 Graphics tablet h
6 Touchscreen
g
7 Digital camera c
8 Microphone b

Information Technology 7
8
1 The diagram shows how voice recognition works. Match the steps in the process (15) with
the captions (ae).
a The computer compares the binary code with its stored vocabulary.
b The user says a word into a microphone.
c The screen displays the correct word.
d The speech recognition software converts the signals into binary numbers.
e The microphone converts the word from audio signals into electrical signals.

head
01100110 = hid hea
01100111 01100111 = head d
01101000 = had

Speech
recognition
software

1 2 3 4 5

2 Complete the sentences with the words listed below.

explainexplainedexplanationexplanatory

1 The package includes an booklet.

2 The instructions are very clear and do not require any further .
3 It will only take a couple of minutes to how the program works.
4 If you are new to this system, almost everything will have to be .

3 Match the actions (16) with the consequences (af).

1 you press Print Screen a the computer hangs
2 you input the correct password b the pointer moves to the left
3 you move the mouse to the left c you copy the screen
4 there is a memory fault d it runs faster
5 you add memory to the computer e the cursor moves across the screen
6 you press the arrow key f you have access to the network

4 Match the addresses (14) with the users (ad).

1 redcrossyouth@algonet.se a A UN organization based in Italy
2 webmaster@fao.org.it b a US politician
3 today@bbc.co.uk c a news programme on a public broadcasting service in the UK
4 jsmith@smith.senate.gov d a Swedish charity

8 Information Technology
9
1 Complete the sentences with the -ing form of an appropriate verb listed below.
receivekeep upenterfindlinksenduse

1 with the latest news on your favourite team is easy on the web.
2 One of the most useful features of the internet is and email.
3 Fibre-optic cable can be used for computers in a network.
4 Search engines are ways of information on the web.
5 audio and video attachments is possible with email.
6 a keyboard is the most common way of data into a computer.

2 The diagram shows how your browser finds the

webpage you want. Label these items: 1
a Router http://www.zdnet.com 205.136.145.101 2
4
b Domain Name System 6

(DNS) server
c Remote web server
d Browser PC Corporate
LAN
e URL 2
f Internet Protocol address 3
1

3 Find eight words relating to inventing. q p w g r e a t u p

The words read from left to right () n r t v i r l k j o
and top to bottom (). b o g c n t w e r s
u t h u v q d f h s
possible theory invention i o t h e o r y n i
prototype great brainstorm l t j j n a x c e b
worksbuilt t y a h t o s x d l
b p s s i l r t u e
d e w w o r k s q k
b r a i n s t o r m

4 General purpose packages such as word processors and spreadsheets have a number
of features in common. Match the commands (17) with the meanings (ag).
1 Open a alter data in the document
2 New b begin a new file containing no data
3 Save c alter the appearance of the text (e.g. change the font)
4 Print d start the application ready for use
5 Insert e enter the information in the file
6 Edit f save the document to disk
7 Format g send the data to the printer to be printed out

Information Technology 9
10
1 Study this simple database of volcanoes and answer the questions.
1 How many fields are there?
2 How many records are there?
3 List the volcanoes in South America.
4 List the volcanoes over 5500 metres.

Name Country Continent Height (m) Status

Cotopaxi Ecuador South America 5911 active
Popocatpetl Mexico North America 5452 active
Sangay Ecuador South America 5410 active
Tungurahua Ecuador South America 5033 active
Kilimanjaro Tanzania Africa 5895 dormant
Misti Peru South America 5801 active

2 Complete the sentences with the words listed below.

considerconsiderationconsiderableconsiderably

1 Well have to using another company if they cant provide the software.
2 The company has invested a amount of money in ergonomic workstations.
3 The CEO has submitted this proposal for your .
4 This computer is faster than the old one.

3 Study the forms a cursor can take on your computer. Match the names (17)
with the icons (a-g).
1 hourglass
2 arrow pointer
3 pointing finger
4 not available a b c d e f g
5 crosshair
6 magnifying glass
7 drag and drop arrow

4 Complete the dialogue with will or would.

A What 1
you do when you finish your diploma?
B I 2
like to take a course in multimedia.
A How long 3
that take?
B If I choose the certificate, it 4
take six months but if I chose the Masters,
it 5
take a full year.
A What 6
be the advantage of the Masters?
B I guess I 7
have better job prospects.
A When 8
you decide?
B It depends on my finals. If I do well, I 9
go for the Masters.

10 Information Technology
11
1 Complete the text using the correct form of the verbs in brackets.
How smart cards work
Smart cards prevent unauthorised users 1
(access) systems and permit authorised
users 2
(have) access to a wide range of facilities. Some computers have smart card readers
3
(allow) you 4
(buy) things on the Web easily and safely with digital cash.

2 Complete the sentences using need to, have to, must, and mustnt.
1 Technical qualifications be renewed at intervals to ensure they do not go out of date.
2 You become an expert in too narrow a field.
3 You have good communication skills to become an IT manager.
4 You be an expert in hardware to become a programmer.
5 You be able to use C++.

3 Graphics packages allow you to:

draw graphics
add text
change tools
change attributes
scale the graphic
rotate the graphic

Surefast Insurance Surefast Insurance-

whatever the problem!

Which features have been used to change picture 1 to picture 2?

4 Complete the table about general purpose packages with the words listed below.
boldformulasearchtabcelljustifyselection rulestool palettecolumnpaintdraw
recordsortunderlinefieldrotatespell checkerfillrowfontscale

Word processing Databases Spreadsheets Graphics

Information Technology 11
12
1 Find eight words relating to IT support. The words read from left to right ()
and top to bottom ().
complaint problem polite reference f u b e n e r t z c
help faulty system worker a h q a r p a g x o
u e f p r o b l e m
l l m e x l e f d p
t p e z o i s c w l
y n s i f t j b v a
r e f e r e n c e i
c s s d f g k b b n
f s y s t e m p i t
g n m w o r k e r i

2 Complete the sentences with the words listed below.

connectconnectedconnectingconnectorconnectivityconnections

1 is an important concept in global communications.

2 He only got that contract because he has in the government.
3 Make sure the is not loose before you call a service technician.
4 Once the new telephone lines are , our system should be more efficient.
5 How do I my computer to the wireless network?
6 If youre having problems wirelessly, you need to configure your wireless network .

3 Write the numbers as words.

1 25
2 140
3 82
4 1567
5 250 000

4 Complete the sentences with the words listed below.

jobrecipientmessage documentsrecipients

1 Always complete the Subject line so the recipient knows what the is about.
2 End your email with a signature. Include your company name, title, and contact details.
3 Only use Reply to all if all the need to read your email.
4 Remember to attach the you are referring to. Its easy to forget.
5 Check with your before sending large attachments. Mailboxes can fill up quickly.

12 Information Technology
13
1 Study this version of a GUI. Which part of the screen would you touch if you wanted to:
1 make a phone call?
2 send an email?
3 access a keyboard?
4 record an appointment?
5 get help?
6 write new mail?

2 Look again at the diagram above. What do you think happens if you touch
the areas of the screen (gl)?
g
h
i
j
k
l

3 Match the words (18) with the definitions (ah).

1 Website a set of standard programs used in an office
2 ASP b facility for storing large amounts of information
3 Virus c capacity of a network connection
4 Office Suite d high capacity internet connection
5 Bandwidth e self-replicating program
6 Broadband f common Enterprise Resource Planning tool
7 Data centre g active server pages
8 SAP h collection of related webpages

4 Complete the text with the words listed below.

calledsounddifferencecompetesmegabytesfiles

MP3 1
with another audio file format 2
WAV. The key 3

is that MP3 4
are much smaller than WAV files. An MP3 file can store a minute of
5
per megabyte, while a WAV file needs 11 or 12 6
to hold the same amount.

Information Technology 13
14
1 Study these versions of OfficeSuite and decide which version provides the best value for the
following users. The versions are listed from the cheapest to the most expensive.
1 A salesperson who wants to make
presentations at conferences.
2 An administration assistant who needs
to write office correspondence and OfficeSuite OfficeSuite
Standard OfficeSuite Professional
send and receive emails. Small Business Edition
wordprocessor
3 A programmer who wants to wordprocessor spreadsheet
spreadsheet database
develop applications tailored DTP DTP
email presentation program
to a companys needs. PIM
small business tools
email
small business tools
4 A company which wants to produce its OfficeSuite OfficeSuite
own in-house newsletter. Premium Developer
wordprocessor wordprocessor
5 A company wishing to develop spreadsheet spreadsheet
database database
its own website. DTP DTP
presentation program presentation program
6 A company which wants to analyse email email
PIM PIM
all its sales records. small business tools small business tools
website editor website editor
7 A promotions person who wants to be able image editor image editor
developer tools
to edit complex graphics and incorporate
them in brochures.
8 A company which wants to share
documents on a local area network.

2 Complete the text with the words listed below.

informationnavigationreturnfullwayvisitorsimportant

Your website may be chock 1

of 2
about your company and its products,
but if 3
to the site cant easily find their 4
around its pages they may never
5
. Besides content, the most 6
aspect of a website is its 7
scheme.

3 Complete the sentences with the appropriate form of the verbs listed below.
back up keep up build up start up update

1 Shes taking a course to her knowledge of computing.

2 The computer checks the memory when it .
3 He a website to advertise his travel company.
4 You can with developments by reading PC magazines.
5 How do I stop a program auto in Windows 7?
6 I have been files all morning. I cant risk losing any data.

4 Complete these sentences with the infinitive or -ing form of the verbs in brackets.
1 He objected to (pay) for expensive WiFi access.
2 He tried to (hack into) the system without (know) the password.
3 You neednt learn how to (program) in HTML before (design) webpages.
4 I look forward to (input) data by voice instead of (use) a keyboard.

14 Information Technology
15
1 Complete the text with the words listed below.
chipCPUdiscretebitsengineerspowerful

The microprocessor, also known as a 1

or central processing unit, is a complete
computation engine that is manufactured on a single 2
. The first microprocessor was
introduced in 1971. The Intel 4004 was not very ; it could only add and subtract 4
3

4
at a time. However, it was remarkable that everything was on a single chip. Prior to
the 4004, 5
built computers either from collections of chips or from 6

components (transistors wired one at a time).

2 Choose the correct word to complete the sentences.

1 This is broken so please call a to repair it.
mechanic / mechanical / mechanism
2 A is someone who has been trained in .
technical / technology / technician
3 After the installation, the building will have .
electricity / electrical / electrician
4 Study at university if you want to become an .
engine / engineer / engineering
5 He has a diploma in and now he repairs equipment.
electron / electronics / electronic

3 Match the addresses (14) to the users (ad).

1 rossi@cantsoc.com.it a a student at a French university
2 sales@demon.net b an Italian wine co-operative
3 lunchx@swto1.usace.army.mil c a military organization based in the US
4 s.larriwu@ly.ac.fr d an ISP

4 Find eight words relating to directions v b u n d e r h o y

and location. The words read from left t q w e s r d b p p
to right () and top to bottom (). u v j r i g h t p a
r j h g y t y n o r
turn right left parallel veer n x o g b h n u s a
underoveropposite a v v d l t r v i l
z a e d e v a r t l
x x r u f f k u e e
z w o c t a k b i l
d v e e r o b d v h

Information Technology 15
16
1 Study the diagram which explains MP3 and match the captions to the pictures.
a Once youve paid by credit card 1 Original File After MP3

music is downloaded to your PC.

Audible
b The original music file is stripped of anything
that is inaudible to the human ear. The file is
2 3
reduced to roughly one twelfth that of the
original recording.
c MP3 files can be listened to on your PC,
4
an MP3 player, your stereo, or your phone.
d MP3 files are put on a website, where browsers
can listen to samples and buy a single track or
album Or even create their own compilation.

2 Complete the sentences with will have to or will be able to and the verbs listed below.
They may be positive or negative.
accessworktake onmeetprotectstart

1 We our computer system against hackers.

2 Digital communication means that more people from home.
3 My computer has just crashed. I that presentation all over again.
4 The IT department is carrying out important work over the weekend
so staff their email accounts.
5 Im free on Thursday so I you for lunch.
6 If the online business continues to grow, they more staff.

3 Match the terms (15) with the definitions (ae).

1 Edutainment a Software that enables computers to think like experts.
2 Multimedia b Use computers to stay in touch with the office while
3 Expert system working at home.
4 Telecommute c Internet system designed to provide free, interactive access
5 Information superhighway to vast resources for people all over the world.
d Multimedia materials with a combination of educational
and entertainment content.
e A combination of text with sound, video, animation, and graphics.

4 Complete the text with the words listed below.

computerssophisticatedlocationcomputingcontroldevices

Not only is 1
equipment getting smaller, it is getting more . Computers
2

are part of many machines and 3

that once required continual human supervision and
. Today, computers in security systems result in safer environments,
4 5
in cars
improve energy efficiency, and computers in phones allow you to access the internet, use your email,
take photographs, and track your 6
.

16 Information Technology
17
1 Complete the text using the Present Simple or Present Continuous form of the verbs in brackets.
I 1
(be) a student and I 2
(study) Electronic Engineering. Normally we
3
(attend) lectures and 4
(carry out) experiments in the laboratory. But this
week we 5
(do) real work with Electronic Engineers in various different companies.
I 6
(work) in a company called TeleNorth, which 7
(install) radio-based local
area networks. I 8
(help) an engineer, Fred Johnson, to assess where to put the transmitters.
Today we 9
(visit) a company that 10
(build) a new factory and wants to use
TeleNorth technology for its networks.

2 Study this email address. It belongs to Anna Lock, who works for the Pesto company in the UK.
Using the information below, label each section of the address.
domain type of organization User ID country

locka@2pesto.3co.4uk
1

1
2
3
4

3 Complete the sentences about a brother and a sister, Roberto and Renata,
using the Present Perfect or Past Simple form of the verbs in brackets.
1 Roberto (be) a computer technician for the last three years.
2 During this time, he (set up) five networks for large companies.
3 Before becoming a computer technician, he (be) a computer repair man in a shop for
four years.
4 During those four years he (repair) hundreds of computers.
5 Since 2006 he (work) for Dynatron, the biggest company in the region.
6 Roberto and Renata both (become) interested in computers while they were at school.
7 In September 2006, Renata (begin) a university course in computer science.
8 Over the last three months, Renata (take) three exams.

4 Complete the text with the words listed below.

weblanguageprogramelectronicoperatingwritingJava
1
is a programming 2
originally designed for programming small 3

devices such as mobile phones. It can run unchanged on any 4

system that has a Java
Interpreter . Java is used for
5 6
programs for the 7
.

Information Technology 17
18
1 Put these instructions for opening a computer into the correct order.
a Release the two catches underneath and lift up to remove the panel.
b Shut down your computer by choosing Shut Down from the menu.
c If there are security screws on the vertical plate on the back of the computer, remove them with a
screwdriver.
d Unplug all the cables except the power cord from your computer but switch off the mains.
e Pulling gently, slide the tray out.

1
2
3
4
5

2 Complete the sentences with the infinitive or -ing form of the verbs in brackets.
1 Dont switch off without (shut down) your PC.
2 I want (upgrade) my computer.
3 He cant get used to (log on) with a password.
4 You can find information on the internet by (use) a search engine.

3 Find the eight words listed below in the puzzle. r g c h a n c e r f

The words read from left to right () i h u q k j m c i q
and top to bottom (). s n o a j a n l s s
k l d w h c b i k c
risk chance odds likely even a w d r g k v k a h
choiceshouldjackpot a e s f f p c e a o
e v e n d o x l e i
u t d u s t z y u c
s s h o u l d n a e
z x a w s n d l a m

4 Put the sentences about sending a secure email into the correct order.
a The message is decrypted with the recipients private key.
b The message is received by the recipient.
c The message is encrypted with the recipients public key.
d The message is sent by the sender.

1
2
3
4

18 Information Technology
Answer Key
Unit 1 Unit 4
1 1 did you do 6 wanted 1 1 developed 4 easy
2 worked 7 compared 2 designed 5 hardware
3 searched 8 did you use 3 programming 6 portable
4 Did you find 9 Have you ever used 2 1 a 2c 3b 4d
5 found
3 1 to get
2 1 False 4 False 2 work
2 True 5 False 3 to display
3 True 4 to type
3 1 e 2b 3d 4a 5f 6c 4 1b 2c 3a 4d
4 1 4GB
2 20 Unit 5
3 3 GHz 1 1f 2e 3j 4h 5i
4 Microsoft Windows 8 6
c 7b 8g 9a 10d

Unit 2 2 r d e v i c e
1 1 e 2j 3a 4i 5h e
6 c 7b 8d 9g 10f s t d a t a
2 1 inside / in 3 into e i
2 from 4 from a m e
3 1 Markup 5 start r p e o p l e m
2 language 6 HTML c a
3 webpages 7 code h p r i v a c y i
4 tags 8 Javascript
d o c u m e n t l
4 c a p a c i
t y
3 1c 2e 3d 4a 5b
a p s
c r d a t a o
4 1F 2T 3F 4F 5T
h o f s Unit 6
e c t p 1 1 webpage
e h a r d w a r e 2 hyperlink
s a e 3 URL
s m e m o r y d 4 browser
o e 5 DNS
r 2 1f 2e 3a 4g 5c 6d 7b
Unit 3 3 1 SIMMS
1 1 c 2d 3b 4a 2 CPU
2 1 back up 3 Cache memory
2 free up 4 Expansion slots
3 uploaded 5 ROM
4 start up 4 1c 2a 3e 4b 5d
3 1b 2a 3d 4c
4 1 although 5 such as Unit 7
2 such as 6 in addition 1 1e 2a 3g 4f 5b 6d 7c
3 therefore 7 because 2 1d 2c 3a 4e 5b
4 because
3 1f 2d 3e 4a 5c 6g 7b
4 1f 2b 3c 4h 5g 6a 7d 8e

Information Technology 19
Answer Key

Unit 8 4
1 1b 2e 3d 4a 5c Word Processing Databases Spreadsheets Graphics

2 1 explanatory bold record formula tool palette

2 explanation underline sort row paint
3 explain spell checker field fill draw
4 explained
font search column rotate
3 1c 2f 3b 4a 5d 6e tab cell scale
4 1d 2a 3c 4b justify selection rules

Unit 9 Unit 12
1 1 Keeping up
2 sending / receiving 1 f c
3 linking a h p o
4 finding u e p r o b l e m
5 Sending l l l p
6 Using / entering
t p i l
2 1e 2f 3a 4c 5b 6d y t a
r e f e r e n c e i
3 p g r e a t p n
r i o s y s t e m t
b o n s w o r k e r
u t v s
i o t h e o r y i 2 1 Connectivity 4 connected
l t n b 2 connections 5 connect
3 connector 6 connecting
t y t l
p i e 3 1 twenty-five
e w o r k s 2 one hundred and forty
3 eighty-two
b r a i n s t o r m
4 one thousand five hundred and sixty-seven

5 two hundred and fifty thousand
4 1d 2b 3f 4g 5e 6a 7c
4 1 message 4 documents
Unit 10 2 job 5 recipient
1 1 5 3 recipients
2 6
3 Cotopaxi, Sangay, Tungurahua, Misti Unit 13
4 Cotopaxi, Kilimanjaro, Misti 1 1b 2e 3f 4a 5d 6c
2 1 consider 2 g delete a file
2 considerable h find a file
3 consideration i read email
4 considerably j draw a picture
k access a calculator
3 1 f 2g 3e 4b 5a 6d 7c l access tools
4 1 will 6 would
2 would 7 would
3 1 h 2 g 3 e 4 a 5 c 6 d 7 b 8 f
3 will 8 will 4 1 competes 4 files
4 will 9 will 2 called 5 sound
5 would 3 difference 6 megabytes
Unit 11
1 1 accessing 3 allowing
2 to have 4 to buy
2 1 have to 4 must
2 mustnt 5 have to
3 need to
3 draw graphics add text change attributes scale
the graphic rotate the graphic

20 Information Technology
 Answer Key

Unit 14 4 1 computing 4 control

1 1 professional 2 sophisticated 5 computers
3 devices 6 location
2 standard
3 developer Unit 17
4 small business edition 1 1 am 6 am working
5 premium 2 study 7 installs
6 professional 3 attend 8 am helping
7 premium 4 carry out 9 are visiting
8 standard 5 are doing 10 is building

2 1 full 5 return 2 1 user ID

2 information 6 important
3 visitors 7 navigation
4 way
3 1 build up / update 4 keep up
2 starts up 5 updating
3 started up / built 6 backing up
4 1 paying
2 hack into / knowing
3 program / designing
4 inputting / using
2 domain
3 type of organization
4 country
3 1 has been 5 has worked
2 has set up 6 became
3 was 7 began
4 repaired 8 has taken
4 1 Java 5 program
2 language 6 writing
3 electronic 7 web
4 operating

Unit 15 Unit 18
1 1 CPU 4 bits 1 1b 2d 3c 4a 5e
2 chip 5 engineers 2 1 shutting down
3 powerful 6 discrete 2 to upgrade
2 1 mechanism, mechanic 3 logging on
2 technician, technology 4 using
3 electrical, electricity
4 engineering, engineer 3 r c h a n c e
5 electronics, electronic i j
s o a l
3 1b 2d 3c 4a
k d c i c
4 u n d e ro d k k h
t p p s p e o
u r i g h t p a e v e n o l i
r o r t y c
n o s a s h o u l d e
v l i l

e e t l
4 1 d 2c 3b 4a
r f e e
t l
v e e r

Unit 16
1 1b 2d 3a 4c
2 1 will have to protect
2 will be able to work
3 will have to start
4 wont be able to access
5 will be able to meet
6 will have to take on
3 1d 2e 3a 4b 5c

Information Technology 21
 acknowledgements
The publisher would like to thank the following for their kind permission to reproduce
photographs and other copyright material.
Illustrations by: Stefan Chabluk p3, 6, 7, 8, 9, 10, 11, 13, 16; Mark Duffin p1.
Other copyright material by: Microsoft p4.
Cover image by: Shutterstock (Computer surface-mounted board/Vydrin)

3 A001856

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