ANAND MOHAN

Contact Details
Address: Phone: Email:
nd
19/12,2 floor, +91 9999767636 innovative_anand@yahoo.co.in
Shakti Nagar
Delhi - 7
Carrier Objective:
To be a part of professionally managed organization where I can share information, ideas and
experience with a view to broaden my perspective and to enhance my skills. Accept challenging
opportunities, obtain positive results & to achieve unique position in the field of management.

Work Experience :
1) Organisation: IBM Daksh.
Location: Gurgaon
Designation: Sr. Executive-Operations
Duration: Jan. 2009 till Date
Current Process: Citi Bank (Student Loan Corporation)
Job Profile:
• To evaluate the Customer’s application and do the credit analysis of the customer.

• To work on the various demographical information’s (like name/address discrepancies in

application) related to customer and the references provided by him.

• To reevaluate the loan amount as per Borrower’s, Co-applicant’s and School’s request.
• To work on the information’s related to school certification.
• To work on the Bankruptcy records, and process the application accordingly.
• To work on Loan Cancellation and process the Loan amount increase/reduction requests.
• To extend the loan period after verifying the supporting documents.
• To work on various reports and violations as per Citi Bank’s P&P’s (Policies and
Procedures).
• To find out duplicate applications and process the case accordingly.
• To make a call to applicant for their any missing information.
• To make calls to confirm the applicant’s address.
2) Organisation: IBM Daksh
Location: Gurgaon
Designation: Executive-Operations
Duration: Nov. 2007 to Dec. 2008
Process: Citi Bank (Data Capture Infrastructure)
Job Profile:
• To update customer’s data in the record.
Achievements at my Work Place:
• Successfully trained a new batch in my previous LOB.
• Won Five times “Super Talented Achiever” awards.
• Successfully led a team of six members in a game played to improve the productivity and
quality of the process. Won three awards in the same game.
• Managed schedule adherence and workflow.
• Attended Conference calls with the client.

Strengths:
• Smart working person who knows his responsibilities very well.
• Good sense of Team Leading.
• Quick Learner and a Good Trainer.

Academic Qualification:

• Persuing MBA from Sikkim Manipal University, Delhi

• B.A. from University of Delhi in the year 2007

• Intermediate from Bihar Board, Patna in the year 2001.

• 10th from C.B.S.E., Patna in the year 1998.

Computer Skills :
Operating System: MS-DOS, WINDOWS 95, 98, Windows millennium, Windows XP
Home Edition, Windows XP Professional Edition, Windows XP Media Center, Windows
Vista, Windows 2000 Professional.
MS Office Applications like EXCEL, WORD, and POWER POINT
Personal Details :

Name : Anand Mohan

Father’s Name : Mr. Ravi Shankar Sahay
Date of Birth : 7th July 1983
Marital Status : Unmarried
Languages known : Hindi, English

Declaration: I hereby declare that the above particulars are true to my knowledge & belief.
Place: Anand Mohan
Date: ( )