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HowdoIfixaPTWsoftwarecrashwhenIattempttoexportaCrystalReportfile?

ErrorMessage:"Eitherthereisnodefaultmailclientorthecurrentmailclientcannotfulfillthemessagingrequest.PleaserunMicrosoftOutlookandsetitasthedefaultmail
client"

Reason:ThismessageappearswhenyoutrytoexportaCrystalReport.CrystalReportwillcheckyourmailclientandifthereisaproblem,PTWwillcrash.

Solution:CompletethefollowinginordertosuccessfullyexportaCrystalReport:

Step1IntheControlPanels,selectInternetOptions.

Step2SelecttheProgramstab.IntheEmailpulldownmenu,selectMicrosoftOutlook.ClickOK.

Uponsuccessfulcompletion,executethesoftware.ExportingCrystalReportsshouldnowoperate.

Ifyouhaveadditionalquestions,pleasefeelfreetocontacttechsupport.

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