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Module 9: Role of Leader in Team Work and


Module 9.3: Team Collaboration

Team Collaboration
In the business environment nearly all individuals within an
organization will belong to one or more groups or teams. A team is a set
of people with a range of different skills who will ideally have objectives
that contribute to the overall corporate strategy of the business. They
will usually have somebody who is identified as the team leader.
True collaboration - which means a work culture where joint
communication and decision making among all members of the
healthcare team becomes the norm - is not an event. Its an ongoing
process that grows over time,
That culture requires skilled communication, true collaboration,
effective decision making, appropriate staffing, meaningful recognition
and authentic leadership, he added.
Team Collaboration
What is a Team?
A team is a group of two or more individuals who:
interact dynamically
have a common goal/mission
have been assigned specific tasks
possess specialized and complementary skills
Team Collaboration
A team is a small number of people with complementary skills who are
committed to a common purpose, performance goals, and approach for
which they hold themselves mutually accountable.
Collaborative Team Work
Its about creating a positive work environment, maintaining harmony
and imbibing team spirit in cross functional team members to achieve
the common goal.
Collaborative Team Approach
It improves communication
Enable practitioners to address complex clinical cases from different
Improve productivity by avoiding duplication
Includes multiple discipline such as Physician, nurses, social workers,
administrators, ethicists, clergy
E.g: diabetes patient
Objectives of Team Collaboration
Provide client directed and client centered care using a
multidisciplinary, integrated, participative framework.
Enhance continuity across continuum of care.
Improve client and family satisfaction with care.
Provide quality, cost effective research based care.
Promote mutual respect and communication
Develop interdependent.
Team Collaboration Skills
Willingness to work together
Readiness to collaborate through education, maturity and prior
Understands their own limits and their disciplines boundaries
Communicates effectively
Trust one another
Committed to working together
Team Collaboration Skills
Flat organizational structure
Support to act autonomously
Recognition of team accomplishment
Valuing of knowledge and expertise rather than titles or roles
Creativity and shared vision
Elements of Team Collaboration
Mutual Trust and Respect.
Team Collaboration : Task
Seeking and Giving Information
Consensus Taking
Team Collaboration : Relationships
Communication Gate keeping
Resolving Conflict
Acknowledging Feelings
Setting Standards/Norms
Attitudes for Effective Team Collaboration
Appreciation for value of team decisions
Respect for team members
Mutual trust
Openness to feedback
Reflection on group process and interest in improving
Shared vision
Team Collaboration Exercise
Instructions for Observers
Instructions for Team members
Team Exercise
Scoring, Team members and Observer comments
Characteristics of Effective Team Collaboration
Members have a clear goal
The focus is on achieving results
There is a plan for achieving the goal
Members have clear roles
Members are committed to the goal
Members are competent
They achieve decisions through consensus
There is diversity among team members
Members have effective interpersonal skills
They know each other well and have good relationships
Characteristics of Effective Team Collaboration
Each member feels empowered to act, speak up, offer ideas
Each member has a high standard of excellence
An informal climate and easiness exists among members
The team has the support of management
The team is open to new ideas
There is periodic self-assessment
There is shared leadership of the team
The team is a relatively small size
There is recognition of team member accomplishments
There are sufficient resources to support the team work
Role of Leadership in Team Collaboration
Willingness to work together.
Readiness to collaborate through education ,maturity and
prior education
Understand their own limits and their disciplines boundaries.
Communicates effectively.
Trust one another.
Committed to working together.
Support to act autonomously.
Recognition and cooperation of team accomplishment.
Creativity and shared vision.
Nurse as a Team Collaborator
With Clients:
Acknowledge ,supports and encourage in health care decisions.
Helps to set mutually agreed Provides client consultation.
With Peers:
Shares personal expertise with other nurses.
Ensures quality of client care.
Develops a sense of trust and mutual respect.
Nurse as a Team Collaborator
With other health care professionals
Recognizes the contribution
Listen to others view
Shares health care responsibilities
Participates in collaborative interdisciplinary research
With professional nursing organization
Seeks out opportunities to collaborate with and within organization
Serves as committees in state, national and international organization
Supports professional organization
Nurse as a Team Collaborator
With Legislators:
Offers expert opinion on legislative initiatives related to health care.
Collaborate with Statutory Officials in framing/amending health care
When there is true collaboration, each team members unique
knowledge, skills and abilities are respected because the team is
committed to a common goal: safe, quality care for patients and their
Team collaboration depends on a just culture that supports fair, equal
and consistent approaches to variances in care while promoting a
safe/fear-free environment and celebratory mechanisms to highlight
Thomas Kayser ,Building Team Power: How to Unleash the
Collaborative Genius of Teams for Increased Engagement, Productivity,
and Results, 2010.
Daniel Levi ,Group Dynamics for Teams, by, 2010.
Thota Ramesh ,Teamwork and Indian Culture: A Practical Guide for
Working With Indians ,2013
Christopher M. Avery, Meri Aaron Walker, Teamwork is an Individual
Skill: Getting Your Work Done when Sharing Responsibility, Berrett-
Koehler Publishers,2001.
Sullivan, T. J. (Ed.) (1998). Collaboration: a health care imperative. St.
Louis, MO: McGraw-Hill.
Keenan, G.M., Cooke, R., and Hillis, S.L. (1998). Norms and nurse management
of conflicts: key to understanding nurse-physician collaboration. Research in
Nursing and Health 21, 59-72.