A STUDY OF EXPORT- IMPORTDOCUMENTATION

IN
C.L. GUPTA EXPORTS LTD

Summer Training
Submitted to
Dr. A. P. J. Abdul Kalam Technical University, Lucknow
In partial fulfillment of the requirements of the degree of
Master of Business Administration

Prepared by: Training Supervisor:

Vaibhav Pandey Mr. Ajay Johari
MBA 3rd Semester HR Head
Roll Number: 1504070038 C.L. GUPTA EXPORTS LTD.

2016-17

Department of Business Administration

Technical Education & Research Institute
Post-Graduate College, Ghazipur 233001 (U.P.)
 Certificate

This is to certify that Vaibhav Pandey, pursuing MBA 3rd

Semester from this institute, has prepared the summer training project
report entitled A STUDY OF EXPORT-IMPORT
DOCUMENTATION IN C.L. GUPTA EXPORTS LTD in partial
fulfillment of the requirements of the degree of Master of Business
Administration from Dr. A.P.J Abdul Kalam, Lucknow, for the session
2016-2017.
This report is based on summer training project undertaken by
Vaibhav Pandey at BSLI in Mirzapur under the supervision of
Mr. Ajay Johari during the period 6 week of Training and fulfills the
requirements of regulations relating to the nature and standard of MBA
course of Dr. A.P.J Abdul Kalam Technical University.

I recommend that this project report may be sent for evaluation.

Rahul Anand Singh

Head, Dept. of Business Administration

 Declaration

I, Vaibhav Pandey, hereby declare that this summer training

project report entitled A STUDY OF EXPORT-
IMPORTDOCUMENTATION IN C.L. GUPTA EXPORTS LTD
has been prepared by me on the basis of summer training done at Safe
Express & Delhi under the during the period 6 week of training under
the supervision of Mr. Ajay Johari.
This project report is my bona fide work and has not been
submitted in any form to any University or Institute for the award of any
degree or diploma prior to the under mentioned date. I bear the entire
responsibility of submission of this project report.

30th August 2016

Vaibhav Pandey
MBA 3rd Semester
Department of Business Administration
Technical Education & Research Institute
P. G. College, Ghazipur
 INDEX OF CONTENTS

Preface 1-2
Acknowledgement 3

Chapter-1
Introduction of the company 4-73
Introduction of the topic

Chapter-2
Problem 74
Objective 75
Importance 76
Scope 77

Chapter-3
Research Methodology 78-82

Chapter-4
Data analysis & Interpretation 83-102

Chapter-5
Finding & Recommendation 103-104

Chapter-6
Conclusion & Limitation 105-106
Bibliography 107-108
Annexure 108-111
 Acknowledgement

It is my pleasure to be indebted to various people, who directly or indirectly contributed in the

development of this work and who influenced my thinking, behavior, and acts during the course

of study.

I express my sincere gratitude to Mr. Rahul Anand Singh, worthy Principal for providing me

an opportunity to undergo summer training at Business Standard.

I am thankful to Mr. Ajay Johari for his support, cooperation, and motivation provided to me

during the training for constant inspiration, presence and blessings.

I also extend my sincere appreciation to Dr. Neetu Singh who provided his valuable suggestions

and precious time in accomplishing my project report.

Lastly, I would like to thank the almighty and my parents for their moral support and my friends

with whom I shared my day-to-day experience and received lots of suggestions that improved

my quality of work.

Vaibhav Pandey
 Preface
The first real insight of an organization for management student comes only during his

preparation of project work because student first interacts with real practical work. This is first

introduction to industry and its working. This project work synthesize the theoretical concept

learn in the class room and its practical orientation in organization.

In my project I have studied the A STUDY OF EXPORT-

IMPORTDOCUMENTATION IN C.L. GUPTA EXPORTS LTD

The First chapter introductory stage of this research report is based on introduction of

the company it founders, objective, mission, strength, technologies and services.

The Second chapter introductory stage of this research report is based on introduction of

buying behavior its problem, objective, importance, scope, limitation and method taken in Birla

sun life insurance Privet Ltd.

The Third chapter deals with research methodology. The process of carrying out the

whole research problem is defined in it. It contains information about the objectives of the

research, methods of data collection, sampling and sample design.

The Fourth chapter is data analysis and interpretation. This is the most important

section of the project work. This section contains the analysis of all the data collected so far and

they are interpreted to produce the final conclusion. It contains all the tables and charts which

depicts the result.

The Fifth chapter contains the finding and recommendation of the research. This is

based on the data analyzed and interpreted in the previous chapter. This is the most important

section of the research report for a report is evaluated on the validity ad correctness of findings.
 The Sixth chapter depicted conclusion which concludes the whole report, that is, gives a

brief description of the process employed so far. And later chapters contain bibliography. Which

describes the list of sources from where the matter and information is collected? It contains the

list of books, authors, web sites use etc.

Vaibhav Pandey
 Chapter-1
Introduction

C.L. GUPTA EXPORTS LTD

 Objective
1. To understand about the present level of employee satisfaction.

2. To identity the relationship between employee and organization.

3. To study about the employee retention of Birla sun life insurance.

4. To ascertain the problems of the employee in the organization.

5. To offer suggestion the employee retention of Birla Sun Life Insurance.

6. To help improve the level of employee retention.

 Scope

The study is restricted to Mirzapur only. The study also analyses the preferences regarding
different life insurance policies of Birla-sun life insurance. For this study 100 respondents of
Mirzapur are chosen. Now days there are lot of private companies in market so its important to
know what motivates the customer to buy the policy. Birla sun life is the fastest growing private
insurance company in India. It determines market share of the various private companies in
India.
To understand the market demand of these products.

To understand the order creation and delivery procedures of these products.

To understand the procedures of taking customers feedback and incorporating it with

improvement of products.
Need & Importance of Employee Retention

Let us understand why retaining a valuable employee is essential for an organization.

Hiring is not an easy process: The HR Professional shortlists few individuals from a

large pool of talent, conducts preliminary interviews and eventually forwards it to the

respective line managers who further grill them to judge whether they are fit for the

organization or not. Recruiting the right candidate is a time consuming process.

An organization invests time and money in grooming an individual and make him

ready to work and understand the corporate culture: A new joinee is completely raw

and the management really has to work hard to train him for his overall development. It is

a complete wastage of time and money when an individual leaves an organization all of a

sudden. The HR has to start the recruitment process all over again for the same vacancy;

a mere duplication of work. Finding a right employee for an organization is a tedious job

and all efforts simply go waste when the employee leaves.

When an individual resigns from his present organization, it is more likely that he

would join the competitors: In such cases, employees tend to take all the strategies,

policies from the current organization to the new one. Individuals take all the important

data, information and statistics to their new organization and in some cases even leak the

secrets of the previous organization. To avoid such cases, it is essential that the new

joinee is made to sign a document which stops him from passing on any information even
 if he leaves the organization. Strict policy should be made which prevents the employees

to join the competitors. This is an effective way to retain the employees.

The employees working for a longer period of time are more familiar with the

companys policies, guidelines and thus they adjust better: They perform better than

individuals who change jobs frequently. Employees who spend a considerable time in an

organization know the organization in and out and thus are in a position to contribute

effectively.

Every individual needs time to adjust with others: One needs time to know his team

members well, be friendly with them and eventually trust them. Organizations are always

benefited when the employees are compatible with each other and discuss things among

themselves to come out with something beneficial for all. When a new individual

replaces an existing employee, adjustment problems crop up. Individuals find it really

difficult to establish a comfort level with the other person. After striking a rapport with an

existing employee, it is a challenge for the employees to adjust with someone new and

most importantly trust him. It is a human tendency to compare a new joinee with the

previous employees and always find faults in him.

It has been observed that individuals sticking to an organization for a longer span

are more loyal towards the management and the organization: They enjoy all kinds

of benefits from the organization and as a result are more attached to it. They hardly

badmouth their organization and always think in favour of the management. For them the

organization comes first and all other things later.

It is essential for the organization to retain the valuable employees showing

potential:Every organization needs hardworking and talented employees who can really
come out with something creative and different. No organization can survive if all the top

performers quit. It is essential for the organization to retain those employees who really

work hard and are indispensable for the system.

 Limitation

Because of time constraint sample size was the scope of this project is limited to areas in

Mirzapur only.

The estimates are done on average basis.

The project had scope for future research, which was beyond my resource due to time

constraint and work pressure.

Because of time constraint sample size was restricted on 100.

Some of the respondents did not respond due to lack of time.

Some were biased towards their brand, which might not be giving them good service.