27/09/2016

S
AIRLINE TACTICAL SOLUTIONS

IOSA Airline Auditor Training

Session 10
Repeated ORG ISARPs
House of ORG

October 2016 IOSA Airline Auditor Training 1

S
AIRLINE TACTICAL SOLUTIONS
Objective
Understand the functional continuity of
ORG ISARPs throughout the different IOSA
disciplines

October 2016 IOSA Airline Auditor Training 2

1
 27/09/2016

ORG provisions repeated in other

S
AIRLINE TACTICAL SOLUTIONS disciplines (IAH 2.5.8)

18 ORG ISARPs which mainly address management and control are

repeated as linking ISARPs in the other seven disciplines, as listed in IAH
Part 3

The ORG ISARP text is followed by a , or a > in the Q5AIMS QRR,

facing towards the right. The linking ISARPs in the other disciplines have
the triangle or arrow facing towards the left.

The assessment for the ORG provision will represent the overall level of
conformity for each group of repeated provisions.

A Q5AIMS report can be run to compare the assessments for all repeated
provisions.

October 2016 IOSA Airline Auditor Training 3

Repeated ISARPs
S
AIRLINE TACTICAL SOLUTIONS House of ORG
ORG 1.4.1
Communication System
(corporate level)
FLT
FLT 1.4.1
Communication System DSP
MNT
(departmental level) CAB
GRH
GRH 1.3.1 CGO
Communication System
SEC
(departmental level)

October 2016 IOSA Airline Auditor Training 4

2
 27/09/2016

Functional Continuity
S
AIRLINE TACTICAL SOLUTIONS
(House of ORG) vs. Silo System

FLT DSP MNT CAB GRH CGO SEC

A group of independent or fragmented units

Departments may function well
Intra-communication well established
But lacking continuity as well as corporate-wide, inter-departmental
communication

October 2016 IOSA Airline Auditor Training 5

Repeated ISARPs
S
AIRLINE TACTICAL SOLUTIONS House of ORG

Repeated ISARPs
ORG 1.4.1
Communication System
(corporate level)
FLT
FLT 1.4.1 DSP
Communication System MNT
(departmental level)
CAB
GRH 1.3.1 GRH
Communication System CGO
(departmental level)
SEC

Functional continuity ensures the entire organisation works as a system

October 2016 IOSA Airline Auditor Training 6

3
 27/09/2016

Repeated ISARPs,
S House of ORG Isolated vs.
AIRLINE TACTICAL SOLUTIONS
Systemic Findings

GRH 1.3.1
Communication System
(departmental level)
isolated finding

in GRH only

October 2016 IOSA Airline Auditor Training 7

Repeated ORG provisions

S
AIRLINE TACTICAL SOLUTIONS
(IAH 3.3.6)

This provides auditors with greater flexibility when recording

nonconformities for these groups, by providing a specific corrective action
for nonconformities in each discipline and if applicable, a corrective action
for the ORG finding representing corporate management and control of
these grouped provisions

The repeated ISARPs are listed in IAH Part 3, Repeated ORG Provisions.

October 2016 IOSA Airline Auditor Training 8

4
 27/09/2016

House of ORG Isolated vs.

S
AIRLINE TACTICAL SOLUTIONS
Systemic Findings

GRH 1.3.1
Communication System
(departmental level)

CGO 1.3.1
Communication System
(departmental level) systemic finding
in ORG

October 2016 IOSA Airline Auditor Training 9

List of repeated ORG

S
AIRLINE TACTICAL SOLUTIONS
provisions

These standards have strong common management and organisational

links across the associated disciplines / airline departments.

For this reason, the specifications in ORG have been linked to ISARPs from
other seven disciplines:

To provide a consolidated assessment of the overall organization and

management structure for each specification.

October 2016 IOSA Airline Auditor Training 10

5
 27/09/2016

Repeated ORG provisions

S
AIRLINE TACTICAL SOLUTIONS
How does it work?

The Auditor auditing the ORG discipline co-ordinates the overall

assessment of these linking standards

The auditor responsible for the ORG section would wait for completed
assessments for these repeated ISARPs in the other seven disciplines and
then assess the overall level of conformity of the linked specifications

Constant communication among the Audit team members is essential to

solve any possible inconsistencies through the assessment of the ISARPs
during the on-site portion of the audit

October 2016 IOSA Airline Auditor Training 11

S
AIRLINE TACTICAL SOLUTIONS

Repeated ISARPs table

October 2016 IOSA Airline Auditor Training 12

6
 27/09/2016

Repeated ORG provisions

S
AIRLINE TACTICAL SOLUTIONS

October 2016 IOSA Airline Auditor Training 13

Repeated ORG provisions

S
AIRLINE TACTICAL SOLUTIONS

The assessment for the ORG provision will represent the overall level of
conformity for each group of repeated provisions.

October 2016 IOSA Airline Auditor Training 14

7
 27/09/2016

Repeated ORG provisions - Auditor

S
AIRLINE TACTICAL SOLUTIONS
tool
Q5AIMS repeated provisions report

The Q5AIMS repeated provisions report can be used to ensure that

assessments across all disciplines are harmonized and consistent.

The auditor must ensure that there are no contradictory

assessments for common operational functions, either within a
discipline or across multiple disciplines.

October 2016 IOSA Airline Auditor Training 15

Repeated ORG provisions

S
AIRLINE TACTICAL SOLUTIONS

Multiple non-conformities in other disciplines would confirm

deficiencies in the corporate management and control of that linked
specification and a finding would be raised

October 2016 IOSA Airline Auditor Training 16

8
 27/09/2016

S
AIRLINE TACTICAL SOLUTIONS
Exercise 1 Whats wrong?

FLT 1.11.1, DSP 1.11.1, MNT 1.11.1, GRH 1.10.1, CGO

1.10.1 and SEC 1.11.1 were assessed as Findings.

October 2016 IOSA Airline Auditor Training 17

S
AIRLINE TACTICAL SOLUTIONS
Exercise 1 Outcome

October 2016 IOSA Airline Auditor Training 18

9
 27/09/2016

S
AIRLINE TACTICAL SOLUTIONS

Questions ?

October 2016 IOSA Airline Auditor Training 19

10