Instructions for Self Evaluation Upload

Read Me before you upload
Read the following instructions carefully :

1 Welcome to Self Evaluation using excel upload (.xls format) feature !
2 Save the downloaded excel in .xls format only and upload the file in the same format.
Fill in the evaluation comments (Column 'G' in Goal Sheet, 'D' in Attribute Sheet) and rating details (Column
3
the adjacent Goal Sheet and Attribute Sheet.
Character range for comments : Minimum 25 characters to Maximum 1500. This would include Appraisee com
4
Appraiser.
5 You should fill comments and rating for all the goals/ attributes before you upload.
6 Review the rating and evaluation comments thoroughly before you upload this excel on SPEED.
7 Validate Goals' and 'Validate Attributes' Buttons would be enabled only if Macro is e
Instructions to enable macro in Excel 2003:
8 Go to Tools-->Macro-->Security-->Select 'Low'-->OK
After enabling the macro, close the excel sheet and re-op
Goals' and 'Validate Attributes' Functionality

Go to Office Button-->Excel Options-->Trust Center-->Trust C
9
>Enable all Macros-->OK
After enabling the macro, close the excel sheet and re-open it, then you can use the 'Valid
Functionality
Go to File--> Options-->Trust Center-->Trust Center Settings-
Macros-->OK
10 If the excel is opened in "Protected View" enable editing as:
Go to File-->Info-->Click on "Edit Anyway"
After that close the excel sheet and re-open it, then you can use the 'Validate Goals' and
11 Please click on Generate XML button on the Goal Sheet to generate an XML
12 XML would be generated at the path where the Goal sheet is saved.
13
Every time you update your Goal Sheet and click on Generate XML button the previous X
14 Browse and upload the XML file to proceed
15 Please note that XML is an additional functionality.You can choose not to use it and proce
or Open Office Document.
16 Please do not copy paste cell.
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structions carefully :
he same format.
bute Sheet) and rating details (Column 'H' in Goal Sheet, 'E' in Attribute Sheet) in
1500. This would include Appraisee comments entered, saved and submitted to the
e you upload.
oad this excel on SPEED.
uld be enabled only if Macro is enabled on the Machine.
urity-->Select 'Low'-->OK
close the excel sheet and re-open it, then you can use the 'Validate
Options-->Trust Center-->Trust Center Settings-->Macro Settings--
en it, then you can use the 'Validate Goals' and 'Validate Attributes'
Center-->Trust Center Settings-->Macro Settings-->Enable all
as:
can use the 'Validate Goals' and 'Validate Attributes' Functionality
o generate an XML
et is saved.
erate XML button the previous XML gets overwritten with new one.
n choose not to use it and proceed with uploading Microsoft Excel
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Final Anniversary 2014-201
Appraisee Name
(Emp #) Mandeep Kaur (874880)
Project Name McKesson NOC Offshore (2191895) Enable Macro to enable the "Valid
(SWON) Please validate by clicking on "Va
Appraisal Type
Final Anniversary (2014-2015)
(Year)
Network / System Administrator

Role
Evaluatio
Target/
Goal Perspective Goal Measure Units
atleast 1
Number of certifications completed versus number of certification per
Learning and Growth trainings attended quarter.
Number of issues Resolved within SLA versus total

Customer number of issues resolved. >=95 %
>= 98 % of the
total incident
Customer Number of issues resolved at first instance resolved.
< = 2 % of the
total issue
Customer Number of reopens versus number of issues resolved worked on.
Timely Completion of self assessment of competencies 100 %

Customer on iCALMS compliance
100%
aderence
Internal Adherence to ODC work culture. needed.
Alignment to Project requirment as and when needed to

Internal achieve project goal. 100%
At least 2 per
Customer Appreciation from client`s senior management quarter
Daily customer followup and incident update (working 100%

Customer days) compliance
Customer Firewall tickets > 8 per month
100%
Customer Incident handover while going on week off or leave. complaince
Proactive approach in handling sev-1/ MIM and RTA

Customer during support or as when directed by shift manager. 100 %
Customer Quality score for audit check. >= 95%
100 %
Customer Smart Console and Avaya login availability check. compliance
Timely Filling/Approval of Timesheet, Cab subscription 100%

Internal and leave with 100% correction and without chase. complaince
Internal Unplanned leaves < 2 per quarter
> 30 % of the
total resolved
Customer User ticket count. incidents
Legend
Role Based Goal Measure

Project Goal Measure
Customized Goal Measure
Final Anniversary 2014-2015 Evaluation For Mandeep Kaur
ble Macro to enable the "Validate Goals" Button.

ase validate by clicking on "Validate Goals" button before you upload this excel on SPEED
Evaluation Goal Sheet
Aligned To
Goal Difficulty Supervisor
Weightage Level Goal
4 2 Yes
4 2 Yes
4 2 Yes
4 2 Yes
5 2 Yes
4 2 Yes
4 2 Yes
5 2 Yes
5 2 Yes
4 2 Yes
5 2 Yes
5 2 Yes
4 2 Yes
5 2 Yes
4 2 Yes
4 3 Yes
5 2 Yes
or Mandeep Kaur
n.
on before you upload this excel on SPEED
Appraisee
Appraisee Comments Rating
Attanded all the required training and Prepairing for the certification those are 4-Atleast 110%
relevant to my roll and responsibilities. achieved
Always worked and closed the issue within the SLA until uless there is something 4-Atleast 110%
pending from user end achieved
4-Atleast 110%
Worked and tried to resolve all the issue assigned to me at first instance. achieved
All work compelted timely and with full acceptance by shift managers within the 5-Atleast 125%
SLA and with no impact. achieved
I have completed most of them except few for which we do not have any training 5-Atleast 125%
align OR certifications . achieved
Always followed the rule and regulation of the ODC as inctructed at the time of 5-Atleast 125%
unduction programme. achieved
5-Atleast 125%
Whenever needed I always ready to work as per project requiredment. achieved
As we direclty interact with users being part of NCC team ,Regularly received
appriciation and positive feed back from users as well as from senior client 5-Atleast 125%
member . achieved
As working on user requests I always taking the followup with user on email/phone 4-Atleast 110%
to complete the request within SLA. achieved
Though I did not attend any firewall training yet however I have worked and
resolved firewall ticket assigned to me. 3-100% of goal
To avoid the SLA breach I always handover the high priority incident to available 5-Atleast 125%
team member. achieved
5-Atleast 125%
Always taken care of Sev-1 ticket on high priority to reduce downtime. achieved
5-Atleast 125%
Always followed and received positive feed back in audit work. achieved
5-Atleast 125%
100 availability in smart console and avaya when I am in shift achieved
5-Atleast 125%
All applied in time and have prepaln my leaves well in advance achieved
No Unplanned leaves taken , all leaves were well informed in advance instead sick 5-More than
leave if any. 100% achieved
Always worked and closed the issue within the SLA until uless there is something 5-Atleast 125%
pending from user end achieved
Dev2
Dev2
Legend
Legend
4-Atleast 110% achieved
Dev2
Dev2
Dev2
Dev2
Dev2
Dev2
Dev2
Dev2
Dev2
Dev2
Dev2
Dev2
Dev2
Dev2
Dev2
Dev3
Dev2
Network / System Administrator
Appraisee Rating
Dev2
Dev2
Dev2
Dev2
Dev2
Dev2
Dev2
Dev2
Dev2
Dev2
Dev2
Dev2
Dev2
Dev3
Dev2
Dev2
Final Anniversary 2014-2015 Evaluation For Mand
Appraisee Name
Mandeep Kaur (874880)
(Emp #)
Project Name Enable Macro to enable the "Validate A
McKesson NOC Offshore (2191895)
(SWON) Please validate by clicking on "Validate
Appraisal Type
Final Anniversary (2014-2015)
(Year)
Role Network / System Administrator
Evaluation Attribute Sheet
Attribute Definition Weightage
Ability of an individual to facilitate the continuous

development of individual & organizational
competencies, developing others- potential through
the sharing of expertise and providing timely
Coaching feedback. 4
Ability to make systematic and rational judgments

Analytical Ability based on relevant information. 4
Ability to plan a course of action, manage and

prioritize activities so as to execute them in a time-
Organizing & Planning bound manner 4
Attitude to continuously seek knowledge to enhance

Continual Learning one's professional growth & performance 5
Capability of an individual to convey the right

information and influence others towards desired
Communication action either verbally or by written means 5
It is the ability of an individual to create an
environment of trust and cooperation through an
open exchange of ideas towards achieving team
Team Skill goals. 5
Focuses on discovering customer's needs and

finding out how to best meet them. Works to create
Customer Orientation customer focused services and solutions. 5
Takes action to meet work-related objectives without

being asked or required to do so. Seeks out and
Initiative / willingly undertakes new challenges, responsibilities
Proactiveness / assignments. 5
Legend

2014-2015 Evaluation For Mandeep Kaur
ble Macro to enable the "Validate Attributes" Button.

ase validate by clicking on "Validate Attributes" button before you upload this excel on SPEED
aluation Attribute Sheet
Apraisee
Appraisee Comments Rating
Always positively taken care of all work assigned to me. 5
Always tried to deep dive into the issue and find relevant logs . 5
woked to create the change plan accoring to the priority of ticket and excuted on
timely manner. 5
Always eagar to learn the new technowlogy to grow the professional growth. 5
Everytime shared all the relevant information to other to drive the issue further. 5
Always work with team with positive attitude and exchage all the required
information to achieve team goal. 5
Learnt the costomer's need and improve the work style according to it. 5
Always taken care all the work assigned ro me on time and tried to take resonsilbilty
of work beyond of my work profile. 5
l on SPEED
Select
2
3
4
5
ERRORS DETECTED IN GOAL SHEET
ERRORS DETECTED IN ATTRIBUTE SHEET

N

Instructions for Self Evaluation Upload

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Read Me before you upload

Read the following instructions carefully :

Instructions to enable macro in Excel 2007:

Options-->Trust Center-->Trust Center Settings-->Macro Settings--

Center-->Trust Center Settings-->Macro Settings-->Enable all

can use the 'Validate Goals' and 'Validate Attributes' Functionality

n choose not to use it and proceed with uploading Microsoft Excel

Network / System Administrator

Number of issues Resolved within SLA versus total

Timely Completion of self assessment of competencies 100 %

Alignment to Project requirment as and when needed to

Daily customer followup and incident update (working 100%

Proactive approach in handling sev-1/ MIM and RTA

Customer Quality score for audit check. >= 95%

Timely Filling/Approval of Timesheet, Cab subscription 100%

Internal Unplanned leaves < 2 per quarter

Role Based Goal Measure

ble Macro to enable the "Validate Goals" Button.

Evaluation Goal Sheet

Evaluation Attribute Sheet

Attribute Definition Weightage

Ability of an individual to facilitate the continuous

Ability to make systematic and rational judgments

Ability to plan a course of action, manage and

Attitude to continuously seek knowledge to enhance

Capability of an individual to convey the right

Focuses on discovering customer's needs and

Takes action to meet work-related objectives without

Role Based Goal Measure

ble Macro to enable the "Validate Attributes" Button.

aluation Attribute Sheet

Always positively taken care of all work assigned to me. 5

ERRORS DETECTED IN ATTRIBUTE SHEET

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