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You recently had your computer fixed at the local computer

store, however, you are not pleased with the service you
received.
-- describe the situation.
-- explain why you are dissatisfied.
-- say what you want the manager to do.

Model Answer 1:
Dear Sir,

Im writing to complain about the service that I received on 20 September from your shop. Im
really unsatisfied with your service and I hope that you take a prompt action on this matter. I
always bring my computer to your shop for fixing and Im one of your loyal customers.

Last month I found that my computer stopped working and after a few minutes it restarted. In
fact, I didnt pay attention to this issue until the problem kept reappearing over and over again.
So, I took my computer to your store and your customer care officer promised me to fix the
issue as soon as possible. After one week, I took it back home, but to my surprise, the problem
came to existence while I paid $100 to your shop and waited for one week to appear my
computer without any technical problems.

This is a frustrating and daunting experience that I have had with your service and I would ask
you to refund me as you have done nothing for my computer.

I look forward to hearing from you very soon.

Yours sincerely
Milad Rahimi

[ Written by Milad Rahimi ]

Model Answer 2:
Dear Sir/ Madam,
I am writing to express my dissatisfaction with the service I received at your establishment.

Actually, the computer I have bought at your store on the late January was quite good, however,
after just half a year things got wrong. Some programs were getting frozen frequently. When I
took my computer to your specialist and tried to explain the problem to the technician Michaels,
he refused to take my computer into service because the problem did not appear that time. I
was trying to convince him to spend more time to identify the reason it is getting stuck, but he
was rude and impatient explaining this is the end of his shift. On the next day, another
technician listened to me carefully and fixed my computer in 10 minutes.

I suppose your employee Michaels is not suitable for his position because of his
unprofessionalism. I suggest you employing someone more skilled and with better personality in
order not to waste your customers valuable time.

Faithfully yours,

Stuart Albert

Model Answer 3:
Dear Mr Popkins,

I am writing to express my dissatisfaction with the service I recently experienced in your store.
Since my computer had been having some technical issues, I have it repaired in your store two
weeks ago.

One of your staff, whose name I cannot recall, promised me that its repair would be finished in
three days. He also stated that while there were problems with my computer, they were not
severe. Thus, none of my data would be affected. Three days afterwards, I was told that the
repair will take longer than expected, so I had to wait a bit longer.

After a week, I finally brought my computer home. To my dismay, some of my important data
was gone. Given what I was told previously, I was extremely disappointed and upset. Honestly, I
did not expect such terrible service from your place. I demand that you give me a proper
explanation as to how this incident occurred. You must also restore my missing data.

I look forward to hearing from you.


Yours sincerely,
Helen.

[ Written by - Helen Lim ]


You recently bought a piece of equipment for your kitchen but
it did not work. You phoned the shop but no action was taken.

describe the problem with the equipment.


explain what happened when you phoned the shop.
say what you would like the manager to do.
You should write at least 150 words.

Sample Answer 1:

Dear Sir or Madam,


I am writing to express my dissatisfaction with a blender that I purchased from your store and
the poor customer service I received afterwards.

Last week, I purchased a White Line blender from your store at Madison Avenue after I saw
the advertisement of this product in the newspaper. As soon as I tried to make a smoothie in the
blender, its blades got clogged and have not been functioning properly since then even when I
cleaned them up. In shock and awe, I called the customer service, but I was told by the sales
person that there is nothing that she could do about it as she is not responsible for any
problems that may arise after taking the product home. Since this purchase had cost me a small
fortune, I have been inordinately stressed about the situation.

My intention in writing this letter is to request you to replace this broken blender of mine with a
new one as I have a three-year warranty on this blender. Further, I expect you to issue a show
cause notice to your sales person about her coarse demeanour towards me.

I anticipate prompt remedial action.


Yours sincerely,
Sam Adams

[by - Sameed Qureshi ]

Sample Answer 2:
Dear Sir/Madam,

I am writing to express my dissatisfaction over a recent purchase from your shop.

I bought a blender from the Morphy Richards express range from your shop 5 days back. I
came home and installed the blender the next morning by following the instructions provided in
the manual. To my surprise, the blender did not switch on. I tried switching it on a couple of
times before I finally phoned your shop.

Judy, who answered the phone, confirmed that the installation steps were correct and
suggested that it may be a manufacturing defect. She assured me that the equipment would be
replaced and that someone from the shop would arrive to collect the blender.

It has been 4 days since then and I am yet to be contacted by someone from your shop. I
request you to look into the matter and suggest a solution. I am ready to drive down to the shop
to hand over the blender, in case, a pickup cannot be arranged.

Looking forward to a speedy resolution.

Yours faithfully,
Mr. Walker

[ by Jayita Das ]

Sample Answer 3:
Dear Sir/Madam,

This is to express my dissatisfaction about the New Induction stove that I purchased from your
shop, a couple of days back.

I found it working in good condition initially, but then after a few hours of its use, there appeared
a problem. When I tried to increase the operating temperature, I could not do it and so it took a
much longer time than needed for cooking. I am distressed that the sole purpose for its
purchase failed.

In spite of calling to your shops toll-free number several times, nothing happened than waiting
on the line for more than 20 minutes. Then later I was connected to the customer representative
officer but he did not give any sensible answer to my query.

Finally, I decided to bring this to your focus. It would be great if you could replace my faulty
induction stove with a new one or service the same and return it to my address since it has a
valid warranty for two years from the date of my purchase. I think this matter deserves your
serious attention and so address this problem as soon as possible.

Looking forward to hearing from you.

Write a letter of complaint to the manager of an online shopping site


about a few products that you bought and arent happy with. In your
letter

- Give details of your order.


- Explain about the problem with the products.
- Say what you want the manager to do about it.

Submitted by marzieh on Tue, 10/08/2013 - 14:36


Dear Sir/Madam,
I am writing to express my dissatisfaction with my recently
purchase from your website. I have recently purchased a wallet
and bag from your website, my order number is #12345548.
My parcel is arrived this morning, unfortunately there is some
issue with my parcel.

Firstly, the color I order was brown but my wallet is brown and
may bag is red. Secondly, the brand that I was order was Dior
but my parcel is unknown brand. Finally, I saw some scratch on
wallet and also one of bag's rip does not work.

I am going to go aboard on next Monday, so I do not have


enough time. I think this matter deserve your urgent attention. I
would like you to respond quickly by either giving my full
refund or by sending again my wallet and bag as I order.

Thank you for your time and consideration. I look forward to


your services.

Yours faithfully,
Mari.
To whom it may concern,

I am writing to inform you of my disappointment regarding the customer


service I received last week while visiting your flagship store in
Melbourne. One particular employee made the visit a somewhat negative
experience.

The reason for my visit was to return a camera which I had recently
bought there because the lens did not appear to be functioning correctly;
the auto-zoom function seemed to be malfunctioning. After explaining
the problem to the customer service representative, I requested a
replacement lens. Unfortunately, the employee informed me that this
would not be possible as I did not have the actual warranty paperwork
with me at the time. I explained to him that I had the original purchase
receipt, but after a somewhat heated argument with the employee I
finally left the store as it was clear that the employee had no intention of
trying to find an amicable and fair solution to the problem.

Therefore, I would like to request that you look into this matter promptly
as I feel that the poor quality of service provided does not reflect well on
your brand or your promise to consumers regarding their right to return
faulty goods and have them replaced without question.

I look forward to hearing from you soon,

Dear Paul,
It gives me a great pleasure to write this letter , first to thank you and also for a request.
I couldn't thank you more for the time you have taken off from the work for our previous
trip. I had a great time.
The pictures we took were breath taking and captures the happy moments we spent
together in the beautiful Swiss valley backdrop. But i am afraid i have lost those pictures
, may be in the flight while my return journey. After i reached home i searched all my
luggage but with no success.
Since those pictures were taken from your camera and we took the copies together , i
was wondering if you could send me a copy of those pictures , specially the one behind
the waterfalls , you remember how long it took us to go to behind the mountain to reach
that perfect location...!
Thank you buddy. See you soon.

Write a letter to an English-speaking friend. In your letter


explain why you changed jobs
describe your new job
tell him/her your other news

Dear John,

I am writing to let you know that I finally got a Software Engineer position in Google. I
am so happy to share this news with you. As I told you earlier, my previous job was
so bored to me. I kept working on fixing uncountable bugs of an existing system. Thus
I started seeking new job opportunities 2 months ago.

Since I walked in Googles office during my first interview, I immediately knew that this
was my ideal work place. My major responsibility is tuning search results on
several Googles products. The most exciting thing is that my supervisor is a pioneer in
this area around the world. I believe that I can get enormous cutting-edge knowledge
from him.

Furthermore, I have bought a new house near my office. I sincerelyinvite you to come
to visit next month if you are free at that point of time.

With best wishes,

Michael

You have a friend who lives in a city abroad. You have


decided that you would like to apply to do a course at one of
the colleges in this city.
Write to your friend explaining what you would like to do. Tell him/her what type of work
or studies you have been doing for the past few years and ask for assistance in
contacting an appropriate institution.

Sample Answer 1:
Dear Aparna,

Hope this letter finds you in a good health. I am writing this letter to share an exciting news that I
am planning to join a course in your city.

I have been working as a software engineer in an MNC for the last four years, after finishing my
engineering degree. So, I thought it is the right time to work on one of my dreams; i.e. to acquire
a management degree. I am planning to leave the job and apply for a part-time management
course in Sydney. Though I have inquired online for few of the colleges, could you confirm the
details of accommodation facilities, course structure and fees by calling them?

I could not call due to the time difference between these two countries. I guess it would be
easier for me to find a part-time job as I have profession experience. It would be helpful if you
could share some popular job sites as well.

Looking forward to your reply.

Naaz.

Sample Answer 2:
Dear Mimi,

Sorry I haven't contacted you for a month. I am really busy these days that I hardly have time to
wind down. I hope things are going smoothly with your studies. By the way, guess what? I am
thinking of applying to Oxford University too, which means we'll be living in the same city. How
great is that?

As you know, ever since I finished my psychology degree four years ago, I have been working
full time in human resources field. I'm currently working as an HR consultant, but I am especially
interested in organisational development. That's why I decided to do a master's degree in
Organisational Psychology. I've always wanted to pursue a postgraduate degree after all.

I am planning to submit my application to the university soon. However, I was recently assigned
to work on a three-month project in Hongkong, so I don't know when I'll have the opportunity to
contact the admission office. Do you mind contacting them to ask about their specific entry
requirements? That would be a great help if you do.

Let me know what you think. Talk to you soon.


With love,
Helen

[ Written by - Helen Lim ]

Write a letter to a friend expressing your interest to seek


employment in a different country.

Dear Sindhu,

Hope this letter finds you and your family in good health. I am sorry for not writing to you all
these days but I guess you would know my hectic schedule for the past couple of weeks since I
have written about it in my last letter.

Now, a sigh of relief! My project works got over and you cannot believe, I am looking for a new
opportunity to work abroad. Since you know me well that I am a person who always wanted to
make life interesting by making some changes, this is my new idea to work and live in a multi-
cultural environment. I think it would be fascinating to socialise with people of different origins
while I also broaden my horizons.

Also, I wanted to mention you that I am looking forward to fetching a job in my profession
Biomedical Engineering, a full-time permanent employment in either a manufacturing or
servicing company. So, I have to know some information from you since you have already been
to different countries. Is it mandatory for me to get a work permit or I can immigrate with a
temporary work visa and later I can find a job? Should I take any exams like IELTS or TOEFL?

Looking forward to hearing your response. We will find some time soon to meet and until that
convey my regards to your family.

With love
Nivetha

ear Rahul,

How are you? Hope all is fine at your end. Hey, Rahul I need your help and guidance in respect
of your experience of working in Singapore. As discussed telephonically, I am also inclined to
apply for certain job opportunities available in my field of expertise in different countries,
especially Singapore.
The foremost reason for choosing Singapore as a country for the purpose of employment is the
fact that there are abundant of opportunities available there. The kind of experience and
expertise which I have earned over the past one decade, can be completely, judiciously and
prudently exploited so as to give me the maximum, by the companies in Singapore.

This, however, does not mean that I will be compromising on the quality of the work that I would
opt for. I plan to apply for opportunities that would be limited to the subjects over which I
possess core competency, which includes Finance.
It is in this respect that I needed your guidance. I would be thankful if you can guide me the
work culture that is followed and is acceptable in Singapore. Apart from this, I also wanted to
know the attitude of the locals towards the foreign nationals who work in such companies as
their counter parts.

Since you have spent a considerable amount of time in both the countries, while in employment,
it would be quite convenient for you to compare the basic requirements, expectations and
behavioural changes that one undergoes during the transitional phase.

I would be thankful if you could help me by sharing your valuable experience in this regard.

Hope this letter will find you in pink of your health. I had come across a
job opportunity at British Columbia, Canada for what I have applied for
last week. As you have an experience of living three for more than 6
years, I am writing this letter to get your views about the country and its
culture beforehand.

As you are aware that I am aspiring to get settle in Canada since long
where this mail arrived in my mailbox as a hope to realise my dream. The
best aspect of the job offer is that It contains job profile of Human
resource which I am practicing sing 9 years. It is my domain of work and
expertise. I am well versed in all HR functions mentioned in the job
description. Hence, the location, Job profile and the salary associated
with it has attracted me to apply for this opening.
I would be grateful if you can give me your insight about the country,
monthly living expenses and other important informations required for
the smooth settlement in foreign land.

With best regards,

Your loving friend,

XXX

You have lost an important document recently. Write to your manager regarding this
and say

What is the document?


How and when did it happen?
What did you do regarding this matter?

I am writing this letter with regard to my recent agreement with our


customer CCNA.

I want to inform you that the meeting went quite productive, and the
response from our customer was in affirmative. But, there is a bad news
along with it that I lost official agreement.

Once I cracked the deal, and get the documentation signed by the
customer, I take that our legal department for official sign-off. I found
that while traveling, I lost the deal document. In order to rectify this error,
I contacted our customer and apologizes for this and sent another copy
for the sign off the documentation from the customer.

I am about to receive our new documentation in another a day or two,


and once it is available I will get it signed by our legal department, I will
bring a copy of the final agreement to you. I apologize for the mistake,
because of which our business get delayed.
I am writing this letter in regards to my recent agreement with our
customer CCNA.

I want to inform you that the meeting went quite productive, and the
response from our customer was in affirmative. But, there is a bad news
along with it that I lost crucial agreement documents.

Once the documentation was signed by the customer, I swiftly submit


those documents to our legal department for official sign-off. At the time
of capitulation of the document, I found that I lost our terms and
condition document. In order to redress this issue, I contacted our
customer and apologize for this and sent another copy to sign off.

I am about to receive our new documentation in a day or two, and once it


is available I will get it signed by our legal department. I will hand over a
final copy of the agreement to you. I apologize for the aberration, that
our business gets delayed.

ear Sir/ Madam,

I was one of the passengers who took the flight from Kuala Lumpur (Malaysia) to Melbourne
(Australia) on 16 March. Unfortunately, my suitcase did not come out after the flight. Although I
have explained this to Mr Johnson who was in charge at the luggage Claim office and promised
to give me a call within next 24 hours, but this did not happen.

My suitcase is a dark brown leather with a black handle. Inside the suitcase, you will find some
clothes, souvenirs for friends I will visit. There are few books and two copies of a business
proposal which I need for the presentation on 30 March.

I would appreciate it if you could contact me as soon as possible. If you could send this suitcase
to me by courier service, I would be more grateful. I have arranged to pay for the service. My
flight number, luggage claim number and address are written below.

Flight Number: MH 168


Luggage Claim Number: 00269
Address: 20 Golden Road, Seremban, Malaysia.

Yours Faithfully,
R

Model Answer 2:
Dear Sir/Madam,

I was one of the passengers who took the flight from Narita (Tokyo) to Heathrow (London) on 5
August. Unfortunately, my suitcase did not come out after the flight. Although I have explained
this Mr McDonald who was in charge at the Luggage Claim Office I have not heard from him as
of now.

My suitcase is Grey Samsonite whose size is 10 x 95 cm. There are 3 stickers on one side and
1 heart shaped sticker on the other side. My initials "AR" are also written on both sides.

There are a few books and a copy of my thesis in that suitcase, which I need for the conference
on 19 August.

So I would deeply appreciate it if you could give me a prompt reply at your most convenient. My
flight number, luggage claim number and address are written below.
Flight No : NH 101
Luggage Claim No : 00026
Address : 6H Silver Street
London.NWI6 5AL

Yours Faithfully.

Daniel Fillip

Model Answer 3:
Dear Sir/Madam,

I am a frequent flyer of Continental Airlines. I am writing you to inquire about a bag I lost during
my last trip to New York on 15-January on flight number AB220.

While off-boarding the flight in New York I forgot to collect the bag from an overhead bin. I
realised about the lost bag after coming out of the airport. So, I raised a request with your staff
to recover the bag. After all the formalities, your staff said someone would contact me in 24
hours. But now it is already 5 days since the incident occurred and yet there is no update.

I need your urgent attention on this matter. For your information it a grey colour leather suitcase.
There is a logo on the front side of the bag resembling a swan. The bag also has my name tag
on it. It is a light bag containing few papers.

I request you to provide me with actions you are going to take on this matter.

I hope to hearing from you soon.

Yours sincerely,

Dear Sir or Madam,


I am writing this letter in regards my laptop which I had lost when I visited Sydney last
week. My name is Mark John and my travel insurance policy number is TR090.
I bought this Apple Mac book before I went to Sydney and the laptop has gray color,
very thin and I had put a sticker of kangaroo on it. It was inside one small bag which is
very portable for me to carry my notebook.
I was coming back from my business meeting at City by train from North Sydney to City
and I left my laptop where I had seated. I also informed the responsible authorities and
filed a complaint for my lost item.
My police complaint number is MJ123 and you could able to recheck with local police
station in this matter and please pass my claim as soon as possible if you could so I
could able to buy new laptop for my work.
I would like to appreciate your work for considering my application and looking forward
to receiving your speedy response.
Yours Faithfully,
Mark John

Your colleague from a different town is coming next month and you are
moving out of your current accommodation. Write a letter to the
colleague to recommend they move into your house and say

Why are you moving to another house?


Describe your present accommodation.
Explain why it will suit your colleague.

Submitted by ridi on Thu, 02/16/2017 - 09:00


Dear ABC

Hope you are hale and hearty.

I am writing this letter, with reference to your letter which I got


yesterday. I am very excited after reading your letter, that you
are coming to my town. In the flipping decade, we havent met,
I request you to please stay with me as we get enough time to
goof up.

My current residential place is quite far from our office vicinity


and doesnt have all the modern necessities. You will be happy
to know that I have purchased a new place which is ubiquitous.
Dawn & Dusk is incredible at the time at the facade.

I would suggest you please stay with me in my new apartment,


as the location is at the walking distance of 5 minutes and
surrounded by bustling stores, caf & gym.

I hope that you will accept my recommendation and we will be


able to spend some time.

Best Regards
ope you are hale and hearty.

I am writing this letter, with reference to your letter which I got yesterday.
I am very excited after reading your letter, that you are coming to my
town. In the flipping decade, we havent met.

You will be happy to know that I have purchased a new place which is
ubiquitous, and I am moving theyre in a week time. At present, I reside
in a residential place which is near to our office vicinity contains all the
modern facilities. Its faade is made up of glass and it is incredible at the
dawn & dusk.

I recommend you to stay in my existing residential, the location is at the


walking distance of 5 minutes and surrounded by bustling stores, caf &
gym, and you get enough time to goof up.

I hope that you will accept my recommendation.


Best Regards

I am writing this letter with reference to your letter, which I received


yesterday. I am very excited after reading your letter, that you are coming
to my town.

You will be happy to know that I have recently purchased a new house,
even though I do not want to but my heart changed and bought new
accommodation.

My present accommodation is quite well, especially its facade made up


with glass and solar tiles. Apart from that interior is made up with wood
and has massive windows that the sun can pour in.

I recommend that you will stay at this accommodation as it is nearest to


the office and has every facility available. I know that you are health
conscious and people in that area are your neck of the wood. And there
are too many options for you to visit the amusement park.

In case if you require any other information do not hesitate to call me at


995111689 at any time. I look forward to hearing from you soon.

Sincerely
XYZ

Write a letter to the Information Officer at the TAPE Information Office asking for
information about the Tertiary Preparation Certificate.
Describe your educational background and your reasons for wanting to do the course.

model answer:

Dear Sir/Madam,

I would like some information about the Tertiary Preparation Certificate. If possible I would like
to enroll in this course as a part-time student in 1992.
I left school eight years ago after completing the 1ISC. Since then I have worked as a sales
assistant in both Grace Bros and David Jones. From the beginning of this year I have been in
charge of the Children's Wear Department in Grace Bros, Lily field.
However, in order to advance any further in my career into a managerial position, I will need to
do some further study, such as a Marketing or Business Course. Because I have not studied for
many years, I believe that I should complete the TPC before enrolling in a Business course.
Could you please send me the information as soon as possible, and tell me the dates for
enrolling in the Tertiary Preparation Certificate

Write a letter to a friend to ask for his/her help to collect money for a charity
organization. The letter needs to cover the following details

Write a letter to a friend to ask for his/her help to collect money for a charity
organization. The letter needs to cover the following details:

Why do you want to collect money for the charity organization?


Ask your friend to help.
Explain in detail how your friend can help.

I have been one of the members of the "Help-a-child" charity


organization in my community. As an active member, the group is
planning to hold a program the following week. With regard to this, I am
writing to ask for your assistance in collecting the funds that we need
during this occasion.

The charity group is sincerely would want to render their service and offer
it to the street children of Dagupan City. We are a non-government
organization which obtains our funds mainly from church and individual
donations. Hence, if we have come short with our resources, we ask other
organizations and people who could help us make this program possible.
As my good friend, I am asking for your assistance in raising money to
suffice the budget out charity is aiming to collect. I know you have been
the president of the musicians club in your school. Perhaps, I may
suggest if it will be possible to hold a mini-concert in the weekend, This
would entail a lot of your time but I believe this would be successful.

Call me as soon as you received this, so that we can talk more of the
plans and if you have a bright idea for us to work on. Thank you in
advance for your help.

I wish you are pink at your health. I am writing this letter in order to seek
your support in collecting a fund of Rupees One lac for the old age home
where I am giving my service as a volunteer since last two years.

Actually, "sandhya-kutir" old age home has 120 senior citizens under its
shelter. Here, They reside and perform many functions that may not only
interest them but help to utilize their free time in a productive manner.
These functions include painting, crafting, gardening etc. Now, the trust
who is running this facility wants to set up a small workshop for these
people
where they can do a production of different types of artifacts and earn
their livelihood to be independent. Hence, we are in need of some fund
mentioned above to buy instruments and machines for the production.

As I understand, You are working as an HR manager in one of the leading


retail organization where you might have some provision of donation
under corporate social responsibility budget for this kind of charity. We
do not want the fund totally in charity as we want these people to be
independent, we would be happy to make a beautiful artifact for the
cabin of CMD and for a foyer of the company at an entrance, in exchange
for the donated amount. I would request you to take our proposal
forward to your management as well as to the employees so that whoever
will be interested in contributing can come forward and contact us.
I hope you will find our proposal in a service of the humanity and you will
extend your helping hand to realize this herculean task of raising fund
for needy people.

I regret to inform you that I missed the access review document and audit
checklist document yesterday accidently. As soon as I realized, I checked
key places such as office desk, library and my bag but it was in vain. I
presume it must have been lost when we were returning from our visit to
client location. The documents were well placed in the file which we
carried to give a presentation at client location. My apologies for losing
the important documents carelessly.

I am aware that it contains crucial data, subsequently I had requested the


Admin to arrange for the scanned copy of the Audit checklist since we
have shared with them for Audit purposes. And for the Access Review
document, its challenging to collect data from all the employees in the
team, but we can try getting it from the system for which the soft copies
are stored in server. Arrangements can be made so that it will not hinder
on-going Audit process. Please advise if I have to organize for something
else to make it sooner. Kindly revert if you need any other information.
Anticipating a positive response from you.

It gives me a great pleasure to write this letter , first to thank you and also for a request.
I couldn't thank you more for the time you have taken off from the work for our previous
trip. I had a great time.
The pictures we took were breath taking and captures the happy moments we spent
together in the beautiful Swiss valley backdrop. But i am afraid i have lost those pictures
, may be in the flight while my return journey. After i reached home i searched all my
luggage but with no success.
Since those pictures were taken from your camera and we took the copies together , i
was wondering if you could send me a copy of those pictures , specially the one behind
the waterfalls , you remember how long it took us to go to behind the mountain to reach
that perfect location...!

\\Write an inquiry letter to your new employer with a suggestion to hire


your friend or relative. In your letter say,
Who is this person?
Why should your employer hire him/her?
Suggest what job he/she should be doing?

Submitted by bhumikasuryavanshi on Sun, 03/19/2017 - 07:56


Dear sir,

Greetings of the day. I have recently joined this organization


under a position of account executive with Finance department.
I am writing this letter in order to provide a reference candidate
for any suitable job in a sales department with our
organization.

Since I had joined this esteemed organization, one of my close


friend, Mr. Samir Patel has enquired if any possible opening
with us suitable to him. We have accomplished our graduation
together from the same university. However, He has mastered
in his sales and operation subject in the year of 2015 with
distinction. He is carrying 2 years of working experience one of
the residential retail organization

He is the game changer of his existing organization where he


has implemented major changes to double the profit of the
business. At the best of my knowledge, Samir is adept in
operations and versed at problem solving, effective
communication, and leadership. He is flexible to settle in any
working environment swiftly. So, by looking into the current
competition facing by the retail industry, we should hire such
people who come with innovative ideas with them to take the
organization at next level.

Moreover, He is carrying all the qualification, experienc, and


skills suitable for the position of Area manager in any retail
organization. Thus, I strongly recommend his candidature for
the position of Area manager with our organization.

Here, I am forwarding his resume for your kind perusal. I hope


you will look into his candidature for the suitability with our
organization.

Thanking you,
Write a letter to a local newspaper and describe a restaurant where you
and your family have had a delicious meal recently. Please say
- What restaurant and where is it?
- What food do they serve?
- Would you recommend it to others? Why?

Submitted by RBH on Fri, 07/24/2015 - 13:03


Dear Sir,

As yesterday was my birthday, I and some of my friends had


visited one of the eminent restaurants in our area to celebrate
my birthday party. The name of the restaurant is Bombay
Dreams and it is located in Park Avenue Road, North point,
Hong Kong. Before visiting this restaurant, I have been to many
of the restaurants; however, I never received the hospitality, in
terms of the services, which I had received in this restaurant.

The specialties of this restaurant, in terms of the cuisines are


extraordinary. This restaurant offers all varieties of Indian
food;especially vegetarian, Chinese, Vietnamese and Thai.
Moreover, basic services of the restaurant are far better than
the other restaurants. To serve the customers better; it is being
ensured by the hotel owner that one waiter is serving only one
table at a time. We are quite amazed to see that our complete
order was served on our table within 15 minutes,even though
restaurant is fully booked.

When we finished the lunch, restaurant waiter offered us a


complimentary sweet dish. In addition, as the hotel is totally
new, while preparing the bill, manager had completely waive off
the extra 10% service tax from the total amount that is really
good deal in terms of the cost. The reasons, why I am writing to
your local newspaper is to recommend Bombay Dreams to all
the people staying in our area and I must say, to celebrate any
special occasion, one must visit this restaurant.

Yours faithfully
Michael

You are going on a short holiday soon and would like to invite a
friend to join you. Write a letter to him/her and say

Explain why you need a holiday.


Explain why you want your friend to come.
Where and when do you want to go?

Submitted by hbeikeli on Tue, 03/28/2017 - 15:53


Dear Jhon,
I hope this letter finds you in good health. I am writing to tell
you that I am going to Larak island next month as usual and I
am wondering to know if you would like to accompany me or
not.
As you know, I was working flat out in order to meet the sales
target and I was under heavy pressure at my job these days.
Thus, I decided to let my hair down and get away from daily
grinding for a while. So, I plot this trip. I thoroughly know that
you love this place and I will never forget our last memorable
trip with each other.
Having said that, since I am traveling alone and you are
extremely skillful at fishing, I am going ou can come with me to
have fun with each other as well as learn from you about fishing
more. The exact date is on 21th of November, the high season,
and I decided to stay there about 10 days to do some
sightseeing either. I look forward hearing good news from you
soon.
Best wishes,
Elmira
Invite a friend to join you for your next vacation. Please say
- What are your plans?
- Why do you want to travel with him/her?
- Why do you think he/she will like it?
Submitted by Rahi on Fri, 09/06/2013 - 13:39
Dear Anne,
It's been a long time since the last time I heard from you. In the
next 5 days there's a holiday and I'm going to go to Kish island,
so I thought it would be a good opportunity for us to have a
visit. I remember we had a great time together in our last trip to
Turkey.

As you mentioned in your last letter, you're so tired and I guess


this trip can fresh your soul and mind. Besides, in this season
there are many good offers in shopping stores so we can enjoy
shopping and the fascinating weather at the same time. The
travel agency that I talked to suggest me a 3 star hotel which is
located near the sea, as a result we can watch sunset, sunrise
and the seagulls from our room. It's good to mention that in
this hotel there's a good pool and a massage trophy center as
well.

Last not least, I'm going to book the hotel in the next 2 days.
Please let me know if you are interested in coming with me.
Don't hesitate to call me on my cell phone at any time.
Look forward to hearing from you
You are planning a holiday in another country. Write a letter asking
your friend to join you and explain
Why are you taking a holiday?
What is your holiday plan?
Why would you like him/her to come?

Hi Jose,

Hope this letter finds you and your family in good health. I am writing this
letter inviting you to join a four-day holiday to Melbourne during Easter. Let
me give you some insight into my plan.

As you know, for last couple of months I am going through a hectic


schedule in my workplace. In this situation, I thought only an excellent
holiday can be a stress reliever. Additionally, I will get a chance to explore
a new city too.

Now coming to my holiday plan, I designed the trip to be short and


compact. Apart from city tour, I want to visit Twelve Apostles which is a
spectacular view of coast line. Also, there is a historical gold mining spot
named Ballarat which I would love to see. Once the main attractions are
covered within first three days, on fourth day we can just relax; do some
shopping, taste local cuisines, etc.

If the time and plan suit you, I would be more than happy to have you as a
companion. From my previous experiences, starting from holiday attraction
to food and accommodation, we shared same views. So there is no doubt
about it, you are an ideal travel partner.

Hope to hear something positive from you soon. You recently saw an
advertisement about helpers for children summer holiday camp. Write a letter to camp
organizers and say:
Describe the areas where you can help.
Give the time period you are available.
Ask some questions about the camp.

------------------------------------------ ******************* --------------------------------------------


Dear Sir/ Madam,
I am writing to apply for the advertised vacancy of helper in your coming children summer
holiday camp. Please allow me to share a bit of details about my candidacy as follows.

First and foremost, I have been a fully qualified athlete coach for more than five years. In
fact, I also had one year working as the cheer leader at a National camp for teenagers
before that. Therefore, I am uttterly confident that I could help with creating excitement
and motivation amongst children as a leader of both cheer leading and exercises
conducting.

Due to the fact that I am still at my current job as the football coach at the Community
High School; I could only join the camp from 1st June when my school starts its annual
holiday term. Honestly, I hope my tentative available time fits your camps inauguration
accordingly. Moreover, I would like to know more details about certain aspects of the
camp in the event that you find my profile qualified. What will be the official working
time for a typical day? And could you please let me know if I could find a small room to
stay at the camp during its length of one month.

I do appreciate your prompt reply. Essay topics: You have seen an


advertisement asking for people to work as helpers at a summer holiday
camp for children, where the children stay without their parents. You
decide to apply to work at the camp.

Write a letter to the camp organiser. In your letter:


Suggest ways in which you can help
Say when you would be available
Ask some questions about the camp
Write 150 words.

Submitted by winstonleonard on Thu, 03/23/2017 - 14:07


Dear Sir / Madam,

I read in your advertisement that you are hiring helpers in your


camp for the summer. Seeing this as a wonderful opportunity to
spend my vacation productively, I am therefore submitting my
application.

I am currently employed as a faculty member in our


communitys grade school, and I believe that you will find my
knowledge and skills with regard to managing children very
useful in your camp. I can also help in planning and facilitating
fun and engaging activities for the children should you need
any help in those areas.

I am just wondering if I will be required to stay in the camp


during evenings or I can go home after work. Also, do you
provide meals for your staff or do I have to bring my own?

I would appreciate the opportunity to discuss with you


personally how I can contribute to the success of your camp.
The school year is about to end, and I am available for interview
and work two weeks from now.
Yours Sincerely,

Essay topics: Write a letter to a friend who is coming to stay at your


apartment while you are away on vacation. In your letter,
- tell him/her about your flat.
- give him/her some instructions about his/ her stay.
- tell him/ her what to do incase of problems.

Submitted by bhumikasuryavanshi on Wed, 04/12/2017 - 08:06


Dear Kinjal,
Hope you are doing well. I am writing this letter in order to give
you some information and quick tips for your comfortable stay
at my home in my absence.

As I had informed you, I am out of town for a week to attend


some social event at my native. During this period, you can
move to my flat which is located in a suburb of Ahmedabad city
called Gota. My flat is one BHK flat on the fourth floor of K
block which is the only ten storey building in this development.
You will find all the modern amenities like gym, garden and
swimming pool for the recreation of all the residents there.
Moreover, we have two more families residing on the same
floor who are very cooperative and helping in their nature.
Moreover, as I am living here on a rental basis, there are certain
guidelines we need to adhere during our stay. Firstly, you have
to park your vehicle in allocated parking only. Secondly, you
should not create loud noises which can disturb families
residing nearby. Finally, Alchohol, smoke, and parties are
strictly prohibited here. So, I would request you to maintain the
decorum set by the authorities.

At last, If you face any emergency, you can contact the security
deputed at the gate of the society. You can call them through
intercom dialing 1000 or else you can take help of the chairman
of the society connecting him through his mobile number
written in the telephone diary.

I wish you will enjoy your stay at my home during your mini
vacation. Hope to see ou soon once I return from my trip.
Sample letter
Dear James

I received your letter and I am excited to hear that you will be staying in my
apartment during your stay in London. Unfortunately, I will not be there. I will
be away on vacation during your visit. My daughters school is reopening next
week, so there is no way I can postpone our trip. Im really sorry.

As for my flat, it is on Westfield Street. You have my address, right? It is


exactly opposite the Westfield School and is not difficult to locate; however, I
would recommend you to hire a taxi from the airport, rather than taking the
public transport. My flat number is 902. I will leave my house keys with my
neighbour who lives in flat number 903. Upon your arrival, visit her home and
request the keys. I have already discussed this matter with her. I have even
shown her a photo of yours. And during your stay, always make sure that you
lock the doors before leaving the flat. I know you love music, but most of my
neighbours are too sensitive to noise so dont play the music system at high
volumes.

Now, in case, you experience any problems during your stay, feel free to call
me on my mobile number.

I wish you a pleasant stay in London.

Your friend is coming over to stay with you. However, you will be away on
vacation for a month. Write him/her a letter and say:

How to get the keys to your flat


How to operate the equipment in the flat, and
Suggest a few places of interest to visit

Dear Susan,

Hope this finds you well. As I wrote to you in my previous letter, I am unable to cancel
the finalised trip visit my parents. But, soon after you arrive in Melbourne, contact
Jessie, a good friend of mine on 0425680256. She offered her help to pick you up from
the airport and you can collect the key from her.

I must say that sometimes, the hot water geezer turns off automatically so, you might
have to make sure it is switched on before having a shower. Also, the gas heater fixed
in the lounge does not work, but you can use the oil heater in my bed room instead.
If you have time you might enjoy visiting the Aquarium, the Queen Victoria Market and
the Botanical Gardens as these places are not that far from where I live. I hope you are
happy with this arrangement, but if you need more help or information please let me
know.

Looking forward to hear from you.

With love,

Amber.
Essay topics: You recently visited a store to repair your computer, but
they couldnt fix it. Write a letter to the store manager and say

What was the problem with your computer?


What happened in the store?
What do you want them to do about it?

Submitted by ridi on Fri, 04/28/2017 - 08:57


Dear ABC

I am writing this letter with reference to my computer(Dell-995)


which I purchased a month ago from your store.

Everything was perfect, I get used to with the system and one
day I got an update, once I installed the update it starts making
a weird noise and shut down automatically, and after that, it
would not start.

I take that system at your store, and the action of your staff on
25 April upset me greatly. As he straight away denies to repair
it even though it is under the warranty instead, he advised me
to buy a new product by paying extra money for that product.

Since actions speak louder than words, I would like you to get
my system repaired as early as possible, because my work gets
stuck of this. If you require any further assistance please don
not hesitate to call me at 999954661. Thanking you in advance
for your help and understanding and I look forward to hearing
from you soon.

Sincerely
The reason I am writing a letter to you is the poor quality of system which
i bought from your store 2 weeks ago. After that the problems started to
appear.

The first malfunction occur when i was uploading a file, i thought its due
to internet serve problem precisely it got stuck every after an hour. The
second thing i noticed that its battery was dam disgusting which needs
charging all the day long.

Naturally i visited the store but unfortunately the executive replied that it
cannot be repaired due to part unavailabilty in the market.They asked me
to wait for the following two weeks and after 3 weeks the answer was the
same.
I am amazed how many problem does a quiet expensive model has.

I am very disappointed with both the equipment and the service that i
have received therefore I expect the full refund of 300 dollars as soon as
possible.

Yours faithfully

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