CURRENT YEAR

AGAINST LAST Increase in

social
1; 12%;
11.88% 1; 8%;
8.51%
1; 8%;
10.00

YEAR IN media
engageme 88.12% 91.49%
%

90.00%

NUMBERS
nt year on
year.

Revenue increased with new 10 97

supply chains and 3 major 2 82
new clients. 65
55
50

Customer 201
satisfactio 5
n ratings 88.46% FTE Data
91.67%
last year 2014 v Sales R& Operatio Marketin Financ HR
against 2015 by D ns g e
this year. Departmen
201
t
Satisfaction 14 Satisfaction 15 4
42 46 56

35
Revenue increased with new 60
supply chains and 3 major
new clients. 92 85

%
Expenses
Group
Level
New clients
current year
New clients
current year
Revenues
Group
Level
Major
Industry
Awards
New product
offerings
versus prior versus prior
year. year.
42.1 53.3 92 88 65 43 65.8 52.2 10 7 120 85
m m m m