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Upgrade the Appliance Kit Software and Service Processor BIOS/ILOM Firmware (Doc
ID 1513423.1) To BottomTo Bottom
In this Document
Goal
Array Appliance Kit Software upgrade
Solution
Action Plan:
Follow the 6 steps below to update the Array Appliance Kit Software and Service
Processor BIOS/ILOM firmware.
SOLUTION
Location of the Appliance Kit software for download - please consult this document
for the recommended 'minimum' versions:
Download and Unzip the patches to the Desktop you run the BUI from
The release notes text file for review on the desktop , and the ak code release
ending in .gz for download to the NAS Boxes.
Go through the BUI and download and pre-stage the .gz file to each NAS to be
upgraded
Example:
From the Web Browser https://[your_nas_hostname]:215/#maintenance/system
click the '+' next to Available Updates
a pop-up windows will allow you to browse to the
p########_2011##_Generic\All_Supported_Platforms\ directory and download the gz
file to the NAS.
NOTE: A customer was attempting to upload a new Appliance Release version via the
BUI and received the following error message ... "ak-nas-2011-04-24-9-3-1-1-52-
nd.pkg.gz is an empty or otherwise invalid file" ... after restarting AKD (See
DocID 1543359.1) the upload worked.
The NAS will automatically decompress the .gz file as part of the download
process. It will then be listed under the available updates.
Note: For 7x10 with revision older than ak-2010.08.17.2.1 (2010.Q3.2.1) please open
a Support Request with Oracle to help upgrade to ak-2010.08.17.2.1 (2010.Q3.2.1).
Once at 2010.Q3.2.1 or higher you can then upgrade as per the 'Download link'
column in Document ID 2021771.1 - Oracle ZFS Storage Appliance: Software Updates
UPDATE THE APPLIANCE KIT SOFTWARE
NOTE: To prevent any 'spurious' ASRs being generated during the upgrade procedure,
you may consider disabling 'ASR/Phone Home' on the appliance, or deactivating ASR
for the asset via My Oracle Support (See Doc ID 1508403.1)
To access the array Appliance Kit Software version information do the following:
In this output, the Appliance Kit Software version is shown in the line labeled:
Appliance Version
In the BUI window do a left click on the Sun Oracle logo in the upper left hand
part of the window.
NOTE: Method 2 will only show the Appliance Kit Software version. The ILOM/BIOS
versions are not available through this method.
From the CLI prompt type in: maintenance system updates show
Deferred updates:
The following updates enable features that are incompatible with earlier
software versions. As these updates cannot be reverted once committed, and peer
system resources are updated across a cluster, verifying first that the system
upgrade is functioning properly before applying deferred updates is advised.
In the Available Updates section of this window the currently running Appliance Kit
Software version is shown with the status of "Current system software".
Refer to document:
For current Array Appliance Kit software versions Oracle ZFS Storage Appliance:
Software Updates (Doc ID 2021771.1)
ILOM/BIOS versions Sun Storage 7000 Unified Storage System: How to check the SP
BIOS revision level [Document 1174698.1].
3. Download Appliance Kit Software code version to your desktop then upload to the
Array.
NOTE: The package to be downloaded should begin with an ak. and end with .pkg.gz.
It is not necessary to ungzip this package before downloading to the array.
An example of the proper file name is: ak-nas-2011-04-24-5-0-1-1-33-nd.pkg.gz
NOTE: Uploading the Appliance Kit software version to the array will not cause the
Appliance Kit software version to be applied.
Applying the Appliance Kit software must be done through a separate step
as described in this document in step 5 below.
Then you need to set these three parameters: URL, user and password.
For the URL give the complete path including the file name.
Type: set url=ftp://x.x.x.x/var/tmp/ak-nas-2011-04-24-5-0-1-1-33-nd.pkg.gz
For the user give a username authorized to manage the array typically root:
Type: set user=root
For the password give the password for the user defined above.
Type: set password=passwordofuser
This will start the array Appliance Kit Software download. Once complete typing:
show should show this version now in the list.
Download Appliance Kit software version via BUI:
Immediately to the left of the Available Updates header is a plus (+) sign.
Left clicking on that plus sign will bring up the Add Software Update window.
Left click on the browse button in that window to select the file to download.
In the File Upload window select the file to be downloaded and then click open.
The file download process will begin and you will see a progress bar.
Once the file download is done and the file is processed it will show up in the
Available Updates section as an uploaded update.
Type: select (update) where (update) is the particular update shown in the list
from previous step.
Under the section Available Updates the Appliance Kit Software version to be
applied should be shown as a line item.
On the right hand part of that line for that version there should be a right arrow
icon.
Left clicking on that arrow will bring up the update action window.
Left clicking on "CANCEL" will close this window with no action taken.
Left clicking on "CHECK" will initiate the healthcheck for this version.
NOTE: As part of the array Appliance Kit Software version update the update process
may run a healthcheck.
If there are any problems that occur during this healthcheck process
please refer to this document:
Sun Storage 7000 Unified Storage System: Appliance Firmware Update Health checks
[Document 1401522.1]
NOTE: Applying the actual Appliance Kit Software version update will cause the
array to reboot.
Any current sessions and data access to the array will be terminated.
Apply the Appliance Kit Software version update via the CLI:
This method is the recommended one as it displays every step in details so that if
an issue happens during the upgrade process, it's easier to narrow it down.
NOTE: When applying the update from the CLI it is recommended that this be done
from the Service Processor console.
This way the reboot process can be monitored all the way through the reboot.
Type: select (update) where (update) is the particular update shown in the list
from previous step.
Example :
[..]
Once the update completes this session will terminate as array will reboot.
Apply the Appliance Kit Software version update via the BUI:
Navigate BUI to the Maintenance system window.
Under the section Available Updates the Appliance Kit Software version to be
applied should be shown as a line item.
On the right hand part of that line for that version there should be a right arrow
icon.
Left clicking on that arrow will bring up the update action window.
Left clicking on "APPLY" will initiate the update.
Left clicking on "CANCEL" will close this window with no action taken.
Left clicking on "CHECK" will initiate a healthcheck as described in step 4.
If "APPLY" is clicked on the update will start and will cause this session to
terminate when the reboot is done.
Sun Storage 7000 Unified Storage System: How to check the SP BIOS revision
level [Document 1174698.1]