Beruflich Dokumente
Kultur Dokumente
Unit 7: Letters
(Note: T should askSs fo memorisethe UsefulLanguagesecfionsas theyare presentedin each sub-unit.T checksin the
next /esson.f is a/so advisedto ask Ss to underlinethe usefullanguagein each model and try to replaceit with other
similar expressions.)
Usefull-anguagefor LettersGivingAdvice
Formal Informal
Opening Thankyoufor yourletterrequesting/ | am writingin reply ljustgotyourletterandI thinkI canhelpyou
Remarks to yourlefteraskingforadviceabout/ | hopethefollowing / | was sorryto hear about your problem.
advicewill be of somehelpto you,etc Here'swhatlthink you shoulddo, etc
Closing I trustyouwillacceptthisadvice/ | hopethiswillbe of help Hope this has helped/ Let me know what
Remarks / I wouldverymuchliketo knowif thiswas helpful,etc happens,etc
I hope/assume you will replace/ | trustthe situationwill I insist you replacethe item at once / |
Closing improve/ | hopethematterwillbe resolved/ | hopewecan demanda fullrefund/ | hopethatI willnotbe
Remarks sortthis matterout amicably,etc forcedto takefurtheraction.etc
41
Successfu/ Writing Proficiency . Unit 7: Letters
Relerenceto For the lasVpastyear I have been working as ... Since/For... I I have had experienceof / Two years ago
experience I was employedas / lworked as ... before... , etc
UsefulLanguagefor LettersRequestingInformation
Formal Informal
Opening I am writingto inquireabouVinconnectionwith,etc I wantyou to tell me / Canyou let me
Remarks know,etc
To introduce Couldyou possiblysend/ | wouldbe gratefulif you could Canyou send/tellme / | wantto know,etc
first request / Wouldit be possiblefor you to tell/tosendme / | would
appreciatesomeinformation about,etc
To introduce Pleasecouldyou alsosend me / AnothermatterI need Can you also find out / | also want to know,
further information
on is / | wouldalsolikesomeinformation
on, etc
requests etc
Closing I look lorwardto receiving/ I would appreciateit if you Pleaselet me know/ Sendme the details/Tell
Remarks couldinformme as soonas possible,etc me soon. etc
Closing I hope that I have been of some assistanceto you / Please I hope this will help you / Let me know if
Remarks inform me il I can be of any further assistance/ | hope I you need any more help, etc
haveansweredall your questions/ Pleasedo not hesitate
to contact me if you require any further information,etc
43
Successfu/ Writing Proficiency . Unit 7: Letters
Closing We wouldbe gratefulif you could/ Pleaseindicate I hopeyou'llbe ableto makeit / Hopeyou
Remarks whetheryou will be ableto attend,etc can come / Lookingforwardto seeingyou
then/ Pleaselet me knowas soonas possi-
ble.etc
Closing I am sorryto misstheopportunityof / Thankyouagainfor I hope we can get together some other time
Remarks the invitation/ | hopewe will havethe opportunity
to / I'm reallysorry we'll have to miss it, etc
meet,etc
42
l|lffitIellets
Therearevarioustypesof letters,suchas:
a) lettersof request;b) lettersgivinginformation;c) lettersof advice;d) letters
makingsuggestions/recommendations; e) lettersof complaint;f) lettersof apology;
g) lettersof application;h) lettersto the editor/authorities(expressing an opinion
and/or providing solutions/suggestions);i) transactionalletters,etc.
A successful lettershouldconsistof;
a) an appropriategreeting:
e.g. Dear Ms Cnwley, DearMr and l/rs Jones, Denr SfulUadam,Dear lony;
b) an introductory paragraph whichclearly yourreason
states forwriting;
c) a mainbodyinwhichyoudevelop thesubject, anddealwith
theadditional oftheletterif necessary,
objective(s)
inwhichyousummarise
d) a conclusion thesubject;and
e) an appropriate
endinge.g.Ywrsfr,lthfullylehtcr,rely
+ full name,Besi.
lflshes + frlritname
Stylein Letters -<-7-
=ir-
varies
Thestyleoftheletter dependingonwhoit isaddressed to . Forinstance,
youdo notknowrequires
a letterto someone a formalstyle,a letterto someone
youknowbutarenotintimate withrequires
a semi-formalstyle,whilea letterto
a friendrequiresan informalstyle.
Formalletterscontain: lnformalletterscontain:
o formalgreetingsand endings; o informalgreetings ,-'
andendings; '
Gt--
'
'=t
o formal language i.e. complex o informallanguage andstylei.e.idioms
s e n t e n c e s( H a v i n gs p o k e nt o t h e (/t wasa blessrngin disguisethatl -7*
t
managerin person, I still feel my didn'tapplyfor thejob as that
requestshavenot been satisfied.) , companyis now in deep financial I Lookatthedifferentlayouts.
non-colloquial English(Please keep trouble.),phrasalverbs(l'lllookyou
me informed regardingany further up nerttimeI'mrnBrusse/s.), colloquial Whichare usedto write a
developments. NOT:tr:laeeakeep;ie- English andomission of pronouns formal, semi-formal or
anar aA aha, ' + r uha|a haanani aa \
(Hopeto seeyousoon/);
@,
o abbreviated informalletter?Whichone
fr e q u e nu t s e o f t h e p a s s i v e( At w o - forms.
week package holiday to the Semi-formalletterscontain: wouldyou use to write a
picturesquevillageof St Martin'sis o formalgreetings(DearMr and Mrs letter to a) someone you
beingofteredby our agencyfor only Smrth); knowbutarenotonintimate
t3,600.),and advancedvocabulary(/ r informalendings(BestWishes/Yours
feel it is appropriateto explainto you + full name); termswith?b) a relative?
c)
s o m e o f t h e o r a c t i c e sw h i c h a r e r a respectlul tone,dependingon the a companymanagerwhose
e n f o r c e d t h r o u g h o u ta l l o f o u r relationship you havewiththe
branches.);
nameyouknod don'tknow?
recipientof the letter.Also,pronouns
no abbreviateo forms. shouldnotbe omittedand idioms d) theauthorities?
shouldbe carefullv used.
@
*__q*y%
I D e o rM r lora,
,i @ rt i1a:
Yoursslncere[9'
1l
@ DearMr and MrsConnellg,
T! C/a4lna
,E t1 Alata
DearMorgot' BestWishes, !t AdomCtoYton
Love, j Albertoponti
Chris
.*-----
"tr*-'*r*-
j @:
aD: -.
Dear SirlMadam, Deor5trs'
ypurs . YoursfaithJull9,
faithfu{lu. ,
, ?,;A;;, ! 0.A4t"- ehU/tco i
?d
reten perkins
; lessicoCot[Lns
;
B2
Unil7 tellers
tivingin I'dsaydoyour-
willle|9nlghthatmuch' (Full)name
B hare
ffyoureaily "n,ii,;iiins
serraravour andreave. ibouteithei.-rr c'me
v.u !1glLrll.roon' * Theexactnumber
"fo"n
*itiio,itlny you
aird
proOtem, knowyoucanstay anddivisionofpara-
l,msure y'u canfinO. graphswill dependon the specific
intirvoufindv6ursetf aplace tolive' lite , instructions task.
foreachletter-writing
abetter
";iiffi;
whydon,t youpuil;;ililiJdrtfti-.no srtonwithbuildins .
kherewh
bac u'ei
erevo il'oi'rl"1!ioi';l
li i:: i*.':1;y
otner I"'[i
to
stutt lSlii'Jlii
time
ri'vour "-=.a=..,.::;=:=::r.='El.*
4::i=.',,;::t"'
ilr;:J'.filtli'';;,iun-iiii]'iil',i'i,i'i'
*X.rli,Ti
[,acrhereandgoforit!
irrove 4 A newcommunity centrefor disabled
peopleis to bebuiltin yourtown.The
c 0f course, it willbea bigchangegoingto liveina different partofthe localauthoritieshaveinvitedthepub-
country, awayfromyourfamilyandallyouroldfriends, butit neednotbeas lic to give their viewson the a)
difficultasyouseemto think.whynotapplyfora roomin a university hallof location,b) openinghours,c) valueto
residence? Everything is provided,andbecause youlivewitha lotirf other the community and d) facilities
and
students, it is easyto makenewfriends.
Asfarasthecourse goes,I amsureyouwillmanage services that shouldbe provided.
verywell.Theworx
is at a higher level,butI amcertain you'llenjoythechallenge. Infact,I think Writea letterto thelocalauthorities
youwillenjoytheopportunity to studyyoursubject in depth,so I reallythink statingyourviews onthesepoints.
youshould giveit a try.
5 Youwantto opena smallbusiness but
do not havesufficient Write
finances.
andsaywhattypeof letter
3 Readthefollowingwritingtaskinstructions
to the New Community Enterprise
youwouldbeexpected to writein eachcase. why you
Programnte givingreasons
I Youaremovingto Chinafor a yearandhavearranged withanagencyto think theyshouldprovideyou with
exchange with a Chinese
houses familywho are movingto yorrr
country financialassistance. You should
for the sameperiodof time.Writea letterto the Wongfamilyto wel- include of thetypeof business
details
comethemto your home.Includeinformationaboutthe houseand it will be,whereit will belocated
and
neighbourhoodwhichtheymightfindusefulandmakea fewsuggestions explain whvvou thinkit will be suc-
thatmightmaketheirstaymorepleasant andinteresting. cessful.
2 Youhavereada magazine whichyoubelicve
article andoffen-
isinaccurate 6 You reccntltspentthe weekend at
sivetowards of
people yourprofession.
Writea letterto the express-
editor vourcnrploter's cottagc. Writea tter le
ingyouropinion ways
andsuggesting
onthesubject, to makeamends. to him/her. outlining whltvttttcnjoycd
popgroup. Youareaboutto visitygur n r o s ta b o u tv o u rv i s i ta r l d i n v i t i n g
3 Youarea membcr of a famous
inform- him/her to r isityouatv()uroutt housc
homctownaspartof a tour.Writea letterto anoldschoolfriend
i n t h cn e a fru t u r c .
in-qhimiherof thecventanddescribingthewaysin whichyourlife has
changedsinceyouwereat school.
B3
b.