U-MATCH Air

Conditioners
Service Manual

MAINTENANCE

83
U-MATCH Air
Conditioners
Service Manual
MAINTENANCE
1 TROUBLE TABLE

Trouble Origin of
Trouble Name Control Description
Code Trouble Signal
If water full protection continues for 2 hours and fails to
E0 Pump Failure Pump restore, it is believed that the water pump is at fault and all
loads are shut off and fail to restore automatically.
When high voltage protection is detected for continuous 3 seconds,
all loads are shut off (except for the four way valve), all buttons and
Compressor High
E1 High voltage switch remote control signals except for power-on or power-off are shielded
Pressure Protection
and fail to restore automatically, the unit should be powered off and
on, or failure should be removed after power supply is restored.
:KHQWKHXQLWKDVEHHQUXQQLQJIRUUHIULJHUDWLRQRUGHKXPLGLFDWLRQ
Evaporator of for a period of time and evaporator thermal bulb is detected to be
Indoor Frost-Proof
E2 indoor unit lower than -2oC, the unit will report a fault and stops the compressor
Protection
Thermal bulb and the outdoor unit. The unit will begin to operate after temperature
LVoC and the compressor keeps outage for 3 minutes.
When the unit is started or at standby (detection will begin 3 minutes after
the compressor is started up) and detected breakdown of the low voltage
Compressor Low
E3 Low voltage switch switch for continuous 30 seconds, a fault is reported. The unit can be
Pressure Protection
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The third reported fault and so on can not be restored automatically.
After the compressor is started, if discharge temperature is detected to
be more than or equal to 130 degree for continuous 30 seconds, E4 will
Compressor Exhaust High Discharge be displayed, all loads (except for the four way valve) will be shut off, the
E4
Temperature Protection thermal bulb compressor will stop for 3 minutes and the complete system will restore
after discharge temperature is lower than 90 degree. If such fault is reported
for successive three times, the protection can not be restored itself.
After the compressor is started, if the overload switch of the compressor
is detected to shut off, the fault is reported. All loads (except for the
four way valve) are shut off, the fault is displayed, and the compressor
will stop for 3 minutes. If the fault is removed, the compressor can be
Compressor
E5 Compressor restarted to run. If successive three compressor overload protection faults
Overheat
are detected within 30 minutes, the unit can not be restored itself and
the buzzer will give out an alarm. Push the ON/OFF button to shut off
the unit. And then push ON/OFF button again, if high voltage protection
disappears, operation will restore, or otherwise, the fault is displayed.
When outdoor unit is energized and fails to receive data of indoor unit
within 30 seconds, an indoor unit communication fault is reported. The
compressor and the outdoor unit will be shut off, and the four way valve
will be stopped 2 minutes after the compressor outage in heating state.
Communications If indoor unit fails to receive information of outdoor unit, a
E6 Communication
Failure communication fault is reported. The indoor unit is shut off and an
indicator is twinkling. If the display board fails to receive information
of outdoor unit, a communication fault is determined and displayed
and the unit does not actuate. After communication becomes normal,
the system can restore to the previous running state itself.
If fan overload protection is detected for continuous 3 seconds,
relevant compressor and fan shall be shut off immediately and a
Indoor Fan
E8 Indoor unit fault code E8 is displayed, and at the same time, the buzzer gives
Protection
out an alarm. Push the ON/OFF key, if the fault disappears, clear the
fault display and push the ON/OFF key for restarting the system.
Water full is detected for continuous 8 seconds after the system is powered
on, the water full protection is initiated and the indicator is twinkling (or E9
LVGLVSOD\HG8QGHUUHIULJHUDWLRQDQGGHKXPLGLFDWLRQPRGHWKHRXWGRRU
Full Water
E9 Liquid level switch fan and the compressor are shut off and the indoor fan stops after 1 minute
Protection
delay; under heating mode, he outdoor fan and the compressor are shut off,
the four way valve keeps at the previous status, and the indoor fan stops
after 1 minute delay; under air supply mode, the load of indoor unit remains.

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 U-MATCH Air
Conditioners
Service Manual
Trouble Origin of
Trouble Name Control Description
Code Trouble Signal
Open-circuit or short-circuit of the indoor environment thermal bulb is
detected for continuous 5 seconds, indoor environment temperature will
be set compulsively at 24 degree, the system does not take any measure,
Failure of Indoor Room Indoor environment
F0 and only the indicator is twinkling or fault code F0 is displayed. After the
Sensor at Air Intake Thermal bulb
fault is removed, the system can restore operation by itself. Under air
supply mode, only the fault is displayed and the indoor fan is running
normally. The fault display disappears when the fault is removed.
Open-circuit or short-circuit of evaporator thermal bulb is detected
IRUFRQWLQXRXVVHFRQGVXQGHUUHIULJHUDWLRQDQGGHKXPLGLFDWLRQ
mode, the system will be shut off; and under heating mode, all loads
Failure of Evaporator Indoor evaporator except for the four way valve are shut off. The indicator is twinkling
F1
Temp. Sensor thermal bulb or fault code F1 is displayed. The system can restore by itself and
display fault elimination after the fault is removed. Under air supply
mode, only the fault is displayed and the indoor unit is running
normally. The fault display disappears when the fault is removed.
Open-circuit or short-circuit of condenser thermal bulb is detected
IRUFRQWLQXRXVVHFRQGVXQGHUUHIULJHUDWLRQDQGGHKXPLGLFDWLRQ
mode, the system will be shut off; and under heating mode, all loads
except for the four way valve are shut off. The indicator is twinkling
Failure of Condenser Outdoor condenser or fault code F2 is displayed. The system can restore by itself and
F2
Temp. Sensor thermal bulb display fault elimination after the fault is removed. Under air supply
mode, only the fault is displayed and the indoor unit is running
normally. The fault display disappears when the fault is removed.
For other types of refrigeration machines except for air duct
machine, condenser thermal bulb is not detected.
Open-circuit or short-circuit of outdoor environment thermal bulb
is detected for continuous 5 seconds, under refrigeration and
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Failure of Outdoor Outdoor environment mode, all loads except for the four way valve are shut off. The indicator
F3
Ambient Sensor thermal bulb is twinkling or fault code F3 is displayed. The system can restore by
itself and display fault elimination after the fault is removed. Under air
supply mode, only the fault is displayed and the indoor unit is running
normally. The fault display disappears when the fault is removed.
After the compressor is started, open-circuit of discharge thermal
bulb is detected for continuous 5 seconds. Under refrigeration and
GHKXPLGLFDWLRQPRGHDOOORDGVZLOOEHVKXWRII8QGHUKHDWLQJPRGHDOO
loads except for the four way valve are shut off. The indicator is twinkling
or fault code F4 is displayed. And the buzzer gives out an alarm. After the
Failure of Exhaust Discharge
F4 fault is removed, the system will restore by itself and clear the fault code.
Temp. Sensor thermal bulb
If discharge thermal bulb is short circuited, under refrigeration and
GHKXPLGLFDWLRQPRGHDOOORDGVZLOOEHVKXWRII8QGHUKHDWLQJPRGHDOO
loads except for the four way valve are shut off. The indicator is twinkling
or fault code F4 is displayed. And the buzzer gives out an alarm. After the
fault is removed, the system will restore by itself and clear the fault code.
Open-circuit or short-circuit of line controller thermal bulb is detected
for continuous 5 seconds, indoor environment temperature will be set
Failure of Indoor compulsively at 24 degree, the system does not take any measure, and
F5 Room Sensor at Line controller only the indicator is twinkling or fault code F0 is displayed. After the
Wire Controller fault is removed, the system can restore operation by itself. Under air
supply mode, only the fault is displayed and the indoor fan is running
normally. The fault display disappears when the fault is removed.

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U-MATCH Air
Conditioners
Service Manual
Cassette Type Indoor Units Error Indicating:

Flash times
LED No error every two Error description
seconds
once the indoor ambient temperature sensor error

It goes on as per the twice the evaporator temperature sensor error

yellow: Timing VHWWLPH$QGLWDVKHV
three times the condenser temperature senor error
indicating lamp when the temperature
sensor error occurs four times the outdoor ambient temperature senor error

YHWLPHV the discharge air temperature sensor error

twice Defrosting
It goes on/off as the
three times high pressure protection
compressor is turned
green:Compressor
RQRII$QGLWDVKHV four times the low pressure protection
indicating lamp
when defrosting or the
YHWLPHV Overload protection
compressor error occurs
six times Discharge high temperature protection

It goes on/off as the twice WKHZDWHURYHURZSURWHFWLRQ

red:Running unit is turned on/off,
three times the anti-freezing error
indicating lamp $QGLWDVKHVZKHQWKH
indoor unit error occurs four times Anti-high temperature protection

2 FLOW CHART OF TROUBLESHOOTING

Service personnel shall collect the malfunction information as much as possible and research them
thoroughly, list these electrical parts which may cause malfunction, service personnel shall be able to
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z Observe the status of the complete device and do not observe the partial
z ,WLVDGYLVHGWRVWDUWIURPWKHVLPSOHRSHUDWLRQGXULQJDQDO\]LQJMXGJLQJDQGFRQUPLQJPDOIXQFWLRQUHDVRQ
WKHQFRQGXFWWKHFRPSOLFDWHGRSHUDWLRQVVXFKUHPRYDORIGHYLFHSDUWUHSODFHPHQWDQGUHIULJHUDQWOOLQJ
z Find the malfunction reason carefully as unit may occur several malfunction at the same time and one
malfunction may develop into several malfunction, so entire system analysis shall be established to make
the judged result exact and credible .

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 U-MATCH Air
Conditioners
Service Manual
 Malfunction display: E1 Compressor High Pressure Protection

High pressure protection

N N
Check if the pressure is really high pressure with the Replace the outdoor unit
Check if pressure switch is normal
measurement of a manometer mainboard

Y
Replace pressure switch
N
Check if operation mode of indoor unit is Refer to Instruction
properly set Manual of indoor unit

Check if gas valve and liquid valve are N Completely open the
completely open valve

N
Check if the panel of outdoor unit is firmly
Close the panel
closed?

N
Check if the air return and supply from heat
Remove the barrier
exchanger of indoor unit and outdoor unit is smooth

N
Measure the fan motor and
Check if indoor unit fan and outdoor unit fan run
signal input

N
Check if swing louver of indoor unit is completely Measure swing motor and signal
open input

N
Check if there is filth blockage to indoor/outdoor
Refer to Care and Maintenance
filter or heat exchange fin

N Mainly check the inlet and outlet of main pipe connecting with each indoor unit and
System pipeline is blocked
capillary of indoor and outdoor units. Replace the parts like filter, capillary and so on.

87
U-MATCH Air
Conditioners
Service Manual
 Malfunction display: E3 Compressor Low Pressure Protection

Compressor Low Pressure

Protection

Check if the pressure is really low pressure N Refer to the high pressure
with the measurement of a manometer protection

N Charge refrigerant according to the amount

Check if refrigerant in the system is
specified in the nameplate and calculated
insufficient
additional amount

Check if operation mode of indoor unit is N

Refer to Instruction Manual of indoor unit
properly set

N
Check if gas valve and liquid valve are
Completely open the valve
completely open

N
Check if the panel of outdoor unit is firmly
Close the panel
closed?

N
Check if the air return and supply from heat exchanger
Remove the barrier
of indoor unit and outdoor unit is smooth

N
Measure the fan motor and
Check if indoor unit fan and outdoor unit fan run
signal input

Check if swing louver of indoor unit is completely N Measure swing motor and signal
open Y input

Check if there is filth blockage to indoor/outdoor filter or N

Refer to Care and Maintenance
heat exchange fin

Y
N
Mainly check the inlet and outlet of main pipe connecting with each indoor unit and
System pipeline is blocked
capillary of indoor and outdoor units. Replace the parts like filter, capillary and so on.

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 U-MATCH Air
Conditioners
Service Manual
 Malfunction display: E4 Compressor Exhaust High Temperature Protection

Disc harge t emperature

protection

N N Replace relevant
Measure if c ompressors disc harge Measure if t emperature sensors
disc harge t emperature
temperature has reached 130 resistance value is co rrect
sensor

Y Y

Syst em pipeline leaks so c omplementation is Replace the outdoor unit

needed . Please add refrigerant according to t he mainboard
amount s pecified in the nameplate

 Malfunction display: E5 Compressor Overheat

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U-MATCH Air
Conditioners
Service Manual
 Malfunction display: E6 Communications Failure

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 U-MATCH Air
Conditioners
Service Manual
 Malfunction display: E9 Full Water Protection

Full Water Protection

N N
Check if the voltage of liquid level Replace the main board
Check if water overflow
switch end is ok of the indoor uint

Y Y Check the liquid level

switch

N N
Check if the water drainage pump Check if the voltage of water Replace the main board of
works drainage pump end is ok the indoor uint

Y Check the cables of

Y water drainge pump

Check if the water drainage pipe is jammed N Adjust the water

or if water flows smoothly drainage pipe

Clear the water drainage pipe

 Malfunction display: F0 Failure of Indoor Room Sensor at Air Intake

Failure of indoor room sensor

at air intake

Check if the plug of the temperature sensor is correctly N Check the direction of the
connected with socket on the mainboard plug and socket

N
Remove the sensor to check if the resistance
Replace temperature sensor
value is ok

Replace mainboard of the

indoor uint

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U-MATCH Air
Conditioners
Service Manual
 Malfunction display: F1 Failure of Evaporator Temp. Sensor

Failure of condenser Temp.

sensor

Check if the plug of the temperature sensor is correctly N Check the direction of the
connected with socket on the mainboard plug and socket

Remove the sensor to check if the resistance

N
Replace temperature sensor
value is ok

Replace mainboard of the

indoor uint

 Malfunction display: F3 Failure of Outdoor Ambient Sensor

Failure of outdoor Ambient

sensor

N
Check if the plug of the temperature sensor is correctly Check the direction of the
connected with socket on the mainboard plug and socket

N
Remove the sensor to check if the resistance
Replace temperature sensor
value is ok

Replace mainboard of the

indoor uint

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 U-MATCH Air
Conditioners
Service Manual
 Malfunction display: F4 Failure of Exhaust Temp. Sensor

Failure of Exhaust Temp.

sensor

N
Check if the plug of the temperature sensor is correctly Check the direction of the
connected with socket on the mainboard plug and socket

N
Remove the sensor to check if the resistance
Replace temperature sensor
value is ok

Replace mainboard of the

indoor uint

 Malfunction display: F5 Failure of Indoor Room Sensor at Wire Controller

Failure of indoor room sensor

at Wired Controller

Replace Wired Controller

of the indoor uint

93