MARY JOAN CUETO ENANO

ADDRESS: 1731 A Macopa St. Kahilum 1

Pandacan Manila

Email Address maryjoancueto@gmail.com

Mobile #: 09121393869 / 5541262

PERSONAL DETAILS

DATE OF BIRTH : OCTOBER 23,1989

SEX : FEMALE
STATUS : MARRIED
HEIGHT : 5.3
NATIONALITY : FILIPINO
RELIGION : ROMAN CATHOLIC
LANGUAGES : ENGLISH & TAGALOG/BASIC ARABIC

OBJECTIVE

To work in a dynamic and challenging environment / organization where I will be

able to develop my professional leadership and communication skills up to higher
managerial/administrative level and in the process to steer that organization to
greater heights in terms of profitability and success.

PROFILE

Good communication skills in English

Excellent hospitality skills and passionate for customer services
Team player
Able to work under pressure
Able to lead and motivate others
SUMMARY OF QUALIFICATIONS & EXPERIENCES

SIX Months experience in Metro Manila Mercury Drugs

FOUR Years experience in Paco Manila Golden Arches Development
ONE Year experience in Kalentong Manila Puregold Enterprise
ONE Years experience in Lucky Chinatown Mall Bonchon
TWO Years experience in Abu Dhabi U.A.E. Al Wahda Mall Emirates fastfood
SIX Months experience in Dubai U.A.E. - Mercure Hotel
ONE Year and FOUR Months experience in Dubai U.A.E. The Dubai mall Allabar
Enterprise

RELEVANT WORK EXPERIENCE:

DECEMBER 2006 - JUNE 2007 in some Mercury Drugs outlet from GSK
Company as a promodiser and a product endorser.

JULY 2007 - FEBRUARY 2011 in McDonalds Paco Manila from Golden Arches
Development as a Service Crew, McDelivery Service Person and a Local Store
Marketing

NOVEMBER 2011 - NOVEMBER 2012 in Puregold Supermarket Kalentong Manila as

a Customer Service and a Cashier.

OCTOBER 2012 - APRIL 2013 in Lucky China Town Mall Manila as a Team
leader, Telemarketer and a Cashier.

MAY 2013 - AUGUST 2014 in McDonalds Al Wahda Mall Abu Dhabi U.A.E. as a Store
Activities Representative.

SEPTEMBER 2014 MARCH 2015 in Mercure Hotel Dubai U.A.E. as a Receptionist

and Cashier

APRIL 2015 AUGUST 2016 in FIVE GUYS American Restaurant Dubai U.A.E. as a
Service Crew
 EDUCATION

COLLEGE:

Systems Technology Institute (S.T.I.) Taft Manila, Philippines Graduated with associate in Hotel and
Restaurant Management year 2009.

SECONDARY:

Manuel A. Roxas High School, Philippines Graduated year 2006

PRIMARY:

Jacinto Zamora Elementary School Pandacan Manila,Philippines Graduated year 2002

HOSPITALITY SKILLS AND STRENGTH

ACTION ORIENTED Positive can do attitude; show enthusiasm, drive and determination to
get ahead; demonstrate self confident and optimistic outlook; set and pursue goal
energetically; take responsibility of own work and decisions; volunteer to lead the challenging
initiative.

COMMUNICATION Encourage communication and share information throughout the

organization; freely and clearly express/communicate own views, ideas, feeling and opinions;
show interest and actively listen to others sympathecally and take feelings and views into
consideration.

CUSTOMER FOCUS/QUALITY Show empathy towards customer needs and requirements;

provide customer with prompt, efficient and personalized service and ensure professional and
high level of quality work standard are met.

TIME AND TASK MANAGEMENT Structure work activities in a systematic way; show
punctuality and follow through tasks to completion; adhere to company policies and
procedures; show organizational commitment.

I hereby certify that all foregoing information regarding my work history and experiences
are true and correct to the best of my knowledge and belief.
MARY JOAN C. ENANO