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Just as processes that produce a product vary, the process of taking measurements and
data also have variation and produce defects. A Measurement Systems Analysis
(MSA) evaluates the inspection method, gages , and the entire process of obtaining the
measurements. This provides assurance of the integrity of data used for analysis and to
understand the implications of measurement error for decisions made about a product or process.
MSA is an important element of Six Sigma methodology and of other quality management
systems.
MSA analyzes the equipment, operations, procedures, software and gage users that affects the
assignment of a number to a measurement characteristic. A Measurement Systems Analysis
considers the following: selecting the correct measurement and method, assessing the measuring
device, assessing procedures & operators, assessing any measurement interactions, and
calculating the measurement uncertainty of individual measurement devices and/or measurement
systems. Measurement uncertainty is also called gage error.
Common tools and techniques of Measurement Systems Analysis include: calibration studies,
fixed effect ANOVA, components of variance, Attribute Gage Study, Gage R&R, ANOVA Gage
R&R, Destructive Testing Analysis and others. The technique selected is determined by the
characteristics of the measurement system itself.
By using the tpv/pv in our calculations, as well, we can determine how much variation our gage
system is contributing to overall process variation. If that contribution is 30% or greater we need
to make improvements to the measurement system.
BIAS - also referred to as Accuracy, is a measure of the distance between the average value of
the measurements and the "True" or "Actual" value of the sample or part.
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Linearity - Linearity is the bias throughout complete operating range of the gage. All
gages have bias and we want that bias to be linear. This allows us to know what the
bias is at any point in the gages range.
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For example, if a car's speedometer is off by 0.5 MPH at 35 MPH and off by 1.0 MPH
at 65 MPH the speedometer's bias is NOT linear.
Stability - Stability is how long the gage can maintain its acceptable operating
status under normal conditions of use. The stability factor gives us a yardstick for
determining how often a gage needs to be checked and possibly calibrated.
Repeatability - assesses whether the same appraiser can measure the same
part/sample multiple times with the same measurement device and get the same
value. Repeatability is the amount of variation the appraiser/gage operator
contributes to the overall error.
Reproducibility, by default, will also contain some error from repeatability because of
the gage user taking the measurements. This repeatability can be removed
statistically resulting a more accurate reproducibility factor.
Although there are definitions and illustrations for the terms accuracy and precision,
it's preferable not to use them in describing the condition of a gage. The terms often
have different meanings to different people and the gage's condition could be
misinterpreted.
Stick with the terms of the five components above and there should be no problems.
As a "rule of thumb" the total of Gage R&R error of 30% or less is acceptable. Use
which ever calculation between total process variation and specification tolerancerange is the lesser.
If the measurement system is not capable (error above 30%), error can be
normalized by taking multiple measurements and averaging the results. This can be
time consuming and expensive, but it can be used to provide reliable measurement
data while the measurement system process is undergoing improvement.
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