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Management of Business Worksheet
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Question 1 l;ttrV ""]ht,{-\
lT Global produces software programmes for the banking and finance industry in Lovely lsland. The company received
the Best Business Practice Award because of its successful application of

the Hawthorne Effect to the management of workeis

(a) Define EACH of the following terms:

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(i) Management

(ii)Hawthorne Effect
& (2 marks)

(2 marks)

:
(b )Explain THREE ways in which lT Global could benefit from applying Frederick Taylor's Scientific Management
p rincip le s. (9 marks)

(c) Discuss THREE advantages that lT Global is likely to experience from adopting the Hawthorne Approach to managing
its workers. [12 marks]

Total 25 marks
=

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