A hybrid decision support system for employee recruitment in business and
employment oriented social network platforms
Robert Aduviri Juanjose Tenorio Andre Chavez Oscar Vega
Pontificia Universidad Pontificia Universidad Universidad Ricardo Pontificia Universidad Catolica del Peru Catolica del Peru Palma Catolica del Peru robert.aduviri@pucp.edu.pe juanjose.tenorio@pucp.pe andrecp38@gmail.com oscar.vegah@pucp.pe
AbstractA fundamental part in the operation of organizations
is the recruitment of human resources. In the search for ideal candidates, due to the great expansion of the use of digital media, there are currently many platforms that are used as job boards, as well as employment oriented social networks, like LinkedIn, which have extensive information about profes- sional profiles of people. Because of this, these platforms have become a key source of information for recruiters. However, this high volume of information makes recognizing the best candidates for a job more challenging, complicating the work of recruiters and spending more resources, both in time and money. Whats more, even the selection rules vary according to the industry, the size of the company and the organizational culture. Nonetheless, at the same time, it turns out that there are different patterns that are associated to the match between job requirements and the profile of a potential candidate. This opens the possibility of automating a large part of this process through the creation of a decision support system based on pattern recognition techniques, such as natural language processing, both classical and based on deep learning, and recommendation systems, which are widely used in domains such as movies, music, news, books and products in general. In this paper, we present a novel approach based on the conjunction of such techniques, in order to help recruiters find the optimal candidate for a specific job. Using web pages of jobs, we extract the most important descriptive texts of job offers and user profiles to generate features through word embeddings that allow us to homologate them in a vector space. Thanks to these features, we can measure the skills of an applicant and then make a ranking of the most suitable candidates for each job offer. Finally, we use a semi-automatic metric for validation that considers tagged data made by experts and compute the performance of our model. Index TermsJob Recruitment, Decision Support Systems, Recommender Systems, Natural Language Processing, Word Embeddings