System Maintenance Checklist

1. Ensure the following Business Process Schedules are enabled and that they are
running at their scheduled increments:

Schedule Business Process

Schedule Business Process to Review for Errors Increment Objective
Schedule_BPRecovery recovery.bpml Every 45 Finish without error.
minutes
Schedule_IndexBusinessProcessService Schedule_IndexBusiness ProcessService Every 10 Process less than
minutes 5,000 and finish
without error.
Schedule_PurgeService Schedule_PurgeService Every 10 Finish without error.
minutes
Schedule_BackupService Schedule_BackupService Once per Set Maximum
day Number of Days per
Backup Set to
something larger than
the oldest message in
the system.

By default, backup is
configured to backup
2 days of data at a
time, starting with
the oldest data in the
system.

Ensure it finishes
without error and the
Cutoff Date is not in
the past.
Schedule_AssociateBPsToDocs Schedule_AssociateBPsToDocs Every 30 Process less than
minutes 1,000 and finish
without error.
Schedule_BPExpirator TimeoutEvent Every 15 Finish without error.
minutes
ScheduleBPLinkagePurgeService ScheduleBPLinkagePurgeService Once per Finish without error.
day
Schedule_MailboxEvaluateAllAutomaticRules or Schedule_MailboxEvaluateAllAutomaticRules or Every 1 Finish without error
Schedule_MailboxEvaluateAllAutomatic RulesSubMin Schedule_MailboxEvaluateAllAutomatic RulesSubMin minute (if used).

2. Ensure all the business processes are moved out and being recovered. Review
the state of your business processes:
v Active
v Halted
v Halting
v Waiting
v Waiting On IO
v Interrupted Man
v Interrupted Auto
Navigate to Administration Menu > Operations > System > Troubleshooter.
Click Business Process Usage.
3. Ensure all the necessary controllers are active.
Navigate to Administration Menu > Operations > System > Troubleshooter.
Click Controllers.
 Best Practices
Make sure the following System Clean - up BPs are running successfully or Do these BPs
enabled but failing constantly?

ScheduleBackupService
SchedulePurgeService
ScheduleAssociateBPsToDoc
ScheduleRecoveryBusinessProcess
ScheduleAutoTerminateService
Shedule_BPLinkagePurgeService

Do not disable these schedules as this will stop making records eligible for purge, and
affects purging the records from database.