Bin Frequency

2 0
4 1
6 3
8 1
10 0
More 2
 Bin Frequency
Cumulative % Bin Frequency
Cumulative %
2 0 0.00% 6 3 42.86%
4 1 14.29% More 2 71.43% Histogram
6 3 57.14% 4 1 85.71%
3.5 120
8 1 71.43% 8 1 100.00%
10 0 71.43% 2 0 100.00% 3 100
More 2 100.00% 10 0 100.00% 2.5
80.0
2

Frequency
60.0
1.5
40.0
1
0.5 20.0

0 0.00
6 More 4 8 2 10
Bin
 Histogram
120.00%

100.00%

80.00%
Frequency
60.00%
Cumulative %
40.00%

20.00%

0.00%
More 4 8 2 10
Bin
Sr.no Cause of Disatisfaction Cause of Disatisfaction Frequency
1 Diet Lack of Empathy by Nurses 11
2 Lack of Empathy by Nurses Doctors Communication 11
3 Billing Billing 8
4 Waiting Time Waiting Time Chart Title 6
5 Lab Staff Misbehaviour Housekeeping 6
12
6 Doctors Communication Diet 5
7 Billing Lab Staff Misbehaviour 3
8 Waiting Time 10

9 Housekeeping
10 Lack of Empathy by Nurses 8
11 Lab Staff Misbehaviour
12 Waiting Time 6
13 Waiting Time
14 Diet 4
15 Doctors Communication
16 Lack of Empathy by Nurses 2
17 Billing
18 Housekeeping
0
19 Housekeeping La ck of Empathy by Nurs es Bi l l i ng Hous ekeepi ng Lab Staff Mi s behav
20 Diet Frequency Cumul ative
21 Lack of Empathy by Nurses
22 Lack of Empathy by Nurses
23 Doctors Communication
24 Doctors Communication
25 Lab Staff Misbehaviour
26 Billing
27 Housekeeping
28 Lack of Empathy by Nurses
29 Lack of Empathy by Nurses
30 Doctors Communication
31 Diet
32 Doctors Communication
33 Lack of Empathy by Nurses
34 Housekeeping
35 Housekeeping
36 Billing
37 Billing
38 Diet
39 Doctors Communication
40 Lack of Empathy by Nurses
41 Lack of Empathy by Nurses
42 Doctors Communication
43 Billing
44 Billing
45 Lack of Empathy by Nurses
46 Doctors Communication
47 Waiting Time
48 Waiting Time
49 Doctors Communication
50 Doctors Communication
 Cumulative
22.00%
44.00%
60.00%
Title 72.00%
84.00%
120.00%
94.00%
100.00%
100.00%

80.00%

60.00%

40.00%

20.00%

0.00%
Hous ekeepi ng Lab Staff Mi s behavi our
Cumul ative
Cause of Disatisfaction Frequency Relative Frequency
Lack of Empathy by Nurses 11 0.22
Doctors Communication 11 0.22
Billing 8 0.16
Waiting Time 6 0.12
Housekeeping 6 0.12
Diet 5 0.1
Lab Staff Misbehaviour 3 0.06
50

Chart Title
Cause of Disatisfaction Frequency Cumulative Frequency Percentage
12
Lack of Empathy by Nurses 11 22 10
Doctors Communication 11 44 8 72
Billing 8 60 60
6
44
Waiting Time 6 72 4
Housekeeping 6 84 22
2
Diet 5 94 0
Lab Staff Misbehaviour 3 100 La ck of Empathy by Nurs es Bil l i ng H
Frequency Cumul ative
 Relative Frequency Percentage Cummulative Frequency Cumulative Frequency Percentage
22 0.22 22
22 0.44 44
16 0.6 60
12 0.72 72
12 0.84 84
10 0.94 94
6 1 100

Chart Title
12 120
100
10 94 100
84
8 72 80
60
6 60
44
4 40
22
2 20
0 0
La ck of Empathy by Nurs es Bil l i ng Hous ekeepi ng Lab Staff Mi s behavi our
Frequency Cumul ative Frequency Percentage
Waiting Time Patient Satisfaction
1 75%
2 70%
3 65%
4 45%
5 35% Relationship between Waiting Time and Patient Satisfaction
80%
70%
60%

Patient Satisfaction
50%
40%
30%
20%
10%
0%
0.5 1 1.5 2 2.5 3 3.5 4 4.5 5 5
Waiting time in Hrs
d Patient Satisfaction

3.5 4 4.5 5 5.5

s