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CASTEL HK VMS Platform User Manual
Content
1. Introduction ................................................................................................................................................ 1
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CASTEL HK VMS Platform User Manual
2.6.5 Maintenance Records .................................................................................................................. 17
3 FAQ ............................................................................................................................................................... 26
4. Statement .................................................................................................................................................... 28
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CASTEL HK VMS Platform User Manual
1. Introduction
1.1 Purpose
This Manual is going to introduce the detail operation of VMS system. By reading this
user manual, you can understand the function and basic operation of the software.
Its suitable for enterprise end user of VMS platform rather than administrator and agents.
System manages vehicle security, real-time monitor through the network consists of
mobile GPS terminal, monitor center and wireless communication linkage; It can also
provide evidence for aid decision making based on industry leading GIS technology.
IE version 7.0 or above, other standard browser such as Google Chrome and Firefox.
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CASTEL HK VMS Platform User Manual
2.1 Log In
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CASTEL HK VMS Platform User Manual
2. Note: If you have no security email, please ask customer service stuff for help;
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CASTEL HK VMS Platform User Manual
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CASTEL HK VMS Platform User Manual
Vehicle search
Fleet list
Roll call
History track
operation
Paging, Skip to appointed
page, Refresh list
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CASTEL HK VMS Platform User Manual
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CASTEL HK VMS Platform User Manual
Map selection
Overlay selection
Online vehicles are on blue font, vehicles info is showed on the bottom of each map.
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CASTEL HK VMS Platform User Manual
Input time searching condition then you can play the history track.
bar.
You can add the track line to be a new route when replaying.
Click the vehicle icon on map, click Setting to set the route start time point when vehicle
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CASTEL HK VMS Platform User Manual
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CASTEL HK VMS Platform User Manual
3) Click Alert Process on the page, to change status of each alert as below:
4) Click Map Remarks on the page, there will be a blue icon on map to remark the alert
information:
5) Print and Export. It supports max 5000 pieces of alert for each excel document.
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CASTEL HK VMS Platform User Manual
In Area Yaw Alert Setting page, you can choose vehicle, area and route list, area and
route properties list; click Setting, Erase All Settings, All Vehicle Settings as below:
Several areas can be bind to one vehicle at the same time. Area, route and their
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CASTEL HK VMS Platform User Manual
1) On Alert Setting page, you can choose a vehicle and do operations as below:
2) On Alarm alert settings, you can add 3 mobile phones to receive warning message
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CASTEL HK VMS Platform User Manual
When you add users in User Management, you need to bundle characters to each user
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CASTEL HK VMS Platform User Manual
1) Add fleet, click Add button, input truck team name in prompt interface and Confirm:
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CASTEL HK VMS Platform User Manual
3) Fleet assignment. Click Fleet Assignment button, click bind vehicles, left side is
vehicle, right side is vehicles of referred fleet. You can check vehicles on left side and
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CASTEL HK VMS Platform User Manual
3Delete
1) Click Add
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CASTEL HK VMS Platform User Manual
1) Click Add
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CASTEL HK VMS Platform User Manual
1) Add landmark. Click Add, you can input location or choose a point from map, then you
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CASTEL HK VMS Platform User Manual
2) Delete landmark
3) Click Display Landmarks of this Page, all landmarks will be showed on map together:
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CASTEL HK VMS Platform User Manual
2) Delete Area
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CASTEL HK VMS Platform User Manual
3Click Display Areas of this Page, all areas will be showed on map together:
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CASTEL HK VMS Platform User Manual
2) Delete.
3) Click Display Routes of this page, all routes will be showed on map together:
Its to set area and routes monitor rules such as over speed, geo-fencing parameters.
1) Add route &area property: Click [Add] button, system prompt adding interface, you can
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CASTEL HK VMS Platform User Manual
2.8 Report
This kind of report only shows detail without statistics summary. Route Report ensample:
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CASTEL HK VMS Platform User Manual
Page turning
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CASTEL HK VMS Platform User Manual
Single/Multi vehicle statistics
Detail list shows the mileage for each trip (from ACC ON to ACC OFF)
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CASTEL HK VMS Platform User Manual
Click the blue font number in result , you can see details of the alarm as below:
3 FAQ
1. Q: System prompts No such user name or you forget user name.
A: Please call customer service line 00852-51072828 or contact your agent, support stuff will
provide your user name after verify your identity.
2. Q: I want to use Forget Password function, but I didnt write email when registered.
A: You can call customer service line 00852-51072828, support stuff will add your email to your
user information after verify your identity.
3. Q: System prompts Your period of service will expire soon, please pay the fees on time to keep
the normal use, thanks! when log in.
A: It reminds you that your period of service will expire soon. Please pay the fees on time. You
can call customer service line 00852-51072828 to consult.
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CASTEL HK VMS Platform User Manual
4. Q: System prompts You have overdue bills, please pay the fees in time to keep the normal use,
thanks! after log in
A: Your bill is overdue. We will keep your account available for several days even it is overdue
so that you have a couples of days to charge. In this situation, you need contact customer
service hotline 00852-51072828 to charge.
5. Q: System prompts You have overdue bills, please call customer service hotline 00852-
51072828 to consult, thanks! and you cant log in.
A: Please choose OK, your location will be set as the center of map in platform automatically.
A: This is a reserved gate to another system which has not been released now.
A: Please make sure you have uploaded vehicle image when input vehicle information, and
check whether the image size is suitable (25*30), if its too large, please change and upload
again. If the problem still exists after you re-upload the image, please call customer service
hotline 00852-51072828 to consult.
A: Platform doesn't support modification of landmark, area and route, you need to delete it and
add again.
11. Q: There is a time limit when inquiry report, what should I do if I want to check the data expire
the time restrict?
A: You can call customer service hotline 00852-51072828 to consult, but it would be charged.
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CASTEL HK VMS Platform User Manual
4. Statement
Without written permission of CASTEL, any forms of copy, transfer and save this
CASTEL will keep improving our product; we remain the rights to modify the functions
CASTEL remains the rights to modify or cancel this document without any notification.
5. Contact Information
Address: Hong Kong, Shatin, New Territories, Hong Kong Science Park Avenue West,
Website: www.castelecom.com
There will be no notification for the differences between software and the photos in this
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