That type of communication that is

spoken and/or written.

 Information sent not using words.
Messages expressed by other than
linguistic means.
Non-spoken context within which all
face-to-face communication takes
place.
 Nonverbal communication involves
those nonverbal stimuli in a
communication setting that are
generated by both the source [speaker]
and his or her use of the environment
and that have potential message value
for the source or receiver
[listener] (Samovar et al).
 When we speak (or listen), our attention is
focused on words rather than body
language. But our judgement includes
both. An audience is simultaneously
processing both verbal and nonverbal
cues. Body movements are not usually
positive or negative in and of themselves;
rather, the situation and the message will
determine the appraisal. (Givens, 2000, p.
4)
 This includes:
Pitch
Speed
Tone
Voice volume
Gestures
Facial expressions
 Body posture
Stance
Proximity
Eye movements
Dress and appearance
Eye contact
Physical Attractiveness
 Touch (Haptics)
Glance
Pause (silence)
Intonation
Smell
Taste
Word choice and syntax
Sounds (paralanguage)
 Shontelle leaves home with her mother.
They are going in two different directions
so they embrace and Mrs. Douglas tells
her daughter, Behave yourself in school
today. Shontelle needs to take a maxi
so she raises her hand as one
approaches.
 As Shontelle enters the maxi, she sees Kevin
and shouts, Sup Kev, miss yuh on
facebook larse nite? The two friends lime
until the maxi comes to a halt by the
school. As they leave the maxi, the school
bell rings signalling the beginning of school.
They sneak into the classroom and Mr.
Joseph, who is just about to take the roll,
frowns at them.
 www.readysetpresent.com
http://www.developingteachers.com/articl
es_tchtraining/nonverbalpf.htm
http://nonverbal.ucsc.edu/gest.html
http://www.antimoon.com/how/pronunc-
soundsipa.htm
http://en.wikipedia.org/wiki/Nonverbal_co
mmunication