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1.

INTRODUCTION
Knowledge Management (KM) is a process where organizations have
formulated ways in the attempt to recognize and archive knowledge assets within
the organization that are derived from the employees of various departments or
faculties and in some cases, even from other organizations that share the similar
area of interests or specialization.

It is also defined as the process of transforming information and intellectual


assets into persisting value. It connects people with the knowledge that they need
to take action, when they need it. KM is concerned with making the right
knowledge available to the right processor such as human or computer, at the
right time in the right presentations for the right cost.

2.OBJECTIVE
To know about the knowledge management practices in higher education
institutions like knowing application, acquisition and creation, sorting and
sharing , work performance and outcome with age, gender, education, work
experience and position in institution.

3.LIMITATIONS
The study is limited to teaching faculty alone.

4.IMPORTANCE OF STUDY

KM is a systematic process by which knowledge needed for an


organization to succeed is created, captured, shared and leveraged. Nowadays,

pg. 1
the pace of evolution has entered a rapid speed, and those who cant learn, adapt,
and change from moment to moment simply wont survive.
5.RESEARCH METHODOLOGY
The methodology for research is a sample data of size 98 collected from
teaching faculties and it is analysed using statistical tools like chi-square test, one
way ANOVA, correlations. With factors like gender, age, education, work
experience and position in institution.

5.1. FREQUENCY OF THE SAMPLE

Gender
Cumulative
Frequency Percent Valid Percent Percent
Valid male 48 49.0 49.0 49.0
female 50 51.0 51.0 100.0
Total 98 100.0 100.0

Age
Cumulative
Frequency Percent Valid Percent Percent
Valid 20-30 78 79.6 80.4 80.4
30-40 12 12.2 12.4 92.8
40-50 7 7.1 7.2 100.0
Total 97 99.0 100.0

Missing System 1 1.0

Total 98 100.0

pg. 2
Education
Cumulative
Frequency Percent Valid Percent Percent
Valid Graduate 22 22.4 23.2 23.2
Post Graduate 67 68.4 70.5 93.7
Doctrate 6 6.1 6.3 100.0
Total 95 96.9 100.0

Missing System 3 3.1

Total 98 100.0

Work Experience
Cumulative
Frequency Percent Valid Percent Percent
Valid 1-5 yrs 71 72.4 77.2 77.2
6-10 yrs 13 13.3 14.1 91.3
11-15 yrs 8 8.2 8.7 100.0
Total 92 93.9 100.0

Missing System 6 6.1

Total 98 100.0

Position in Institution
Cumulative
Frequency Percent Valid Percent Percent
Valid Assistant professor 65 66.3 66.3 66.3
professor 10 10.2 10.2 76.5
teacher 20 20.4 20.4 96.9
hod 3 3.1 3.1 100.0
Total 98 100.0 100.0

pg. 3
6.TOOLS USED

IBM SPSS Statistics

7.ANALYSIS AND INTERPRETATIONS

7.1.Analysis : Correlations

1) Knowledge application with Gender

Hypothesis:

H0: there is no relation with knowledge application with gender.


H1: there is relation with knowledge application with gender

Correlations
My institution
has methods to
analyze and
critical evaluate
knowledge to
generate new
patterns and
knowledge for
Gender future use
Gender Pearson Correlation 1 .088
Sig. (2-tailed) .387

N 98 98
My institution has methods Pearson Correlation .088 1
to analyze and critical
Sig. (2-tailed) .387
evaluate knowledge to

pg. 4
generate new patterns and N
98 98
knowledge for future use

Interpretation:

Significance is 0.08>0.05

H0 is accepted.

2) Knowledge application with work experience

Hypothesis:

H0: there is no relation with knowledge application with work experience.


H1: there is relation with knowledge application with work experience.

Correlations
My institution
has methods to
analyze and
critical evaluate
knowledge to
generate new
patterns and
knowledge for Work
future use Experience
My institution has methods Pearson Correlation 1 .003
to analyze and critical
Sig. (2-tailed) .977
evaluate knowledge to
generate new patterns and N
knowledge for future use 98 92

Work Experience Pearson Correlation .003 1


Sig. (2-tailed) .977

pg. 5
N 92 92

Interpretation:

Significance is 0.03<0.05. H0 is rejected.H1 is accepted.

3) Knowledge about work performance and outcomes with position in the


institution

Hypothesis:

H0: there is no relation with work performance and outcomes with position in the
institution
H1: there is relation with work performance and outcomes with position in the
institution.

Correlations
I usually meet
my goals as
Position in quickly as
Institution possible
Position in Institution Pearson Correlation 1 -.037
Sig. (2-tailed) .715

N 98 98
I usually meet my goals as Pearson Correlation -.037 1
quickly as possible
Sig. (2-tailed) .715

N 98 98

Interpretation:

Significance is -0.037<0.05. H0 is rejected

pg. 6
H1 is accepted.

It has negative correlation with position in institution

4) Knowledge sorting and sharing with position in institution

Hypothesis:

H0: there is no relation with knowledge sorting and sharing with position in institution
H1: there is relation with knowledge sorting and sharing with position in institution.

Correlations
My institution
utilizes
databases,
repositories
and info
technology
applications to
store
knowledge for
Position in easy access by
Institution all
Position in Institution Pearson Correlation 1 -.206*
Sig. (2-tailed) .042

N 98 98
My institution utilizes Pearson Correlation -.206* 1
databases, repositories
Sig. (2-tailed) .042
and info technology
applications to store N
knowledge for easy access 98 98
by all

*. Correlation is significant at the 0.05 level (2-tailed).

pg. 7
Interpretation:

Significance is -0.206<0.05. H0 is rejected

H1 is accepted.

It has negative correlation with position in institution

5) Knowledge about work performance and outcomes with work experirnce

Hypothesis:

H0: there is no relation with work performance and outcomes with work experience
H1: there is relation with work performance and outcomes with work experience.

Correlations
My work was
of very high Work
quality Experience
My work was of very high Pearson Correlation 1 .160
quality
Sig. (2-tailed) .128

N 98 92
Work Experience Pearson Correlation .160 1
Sig. (2-tailed) .128

N 92 92

Interpretation:

Significance is 0.160>0.05.

H0 is accepted

pg. 8
6) Knowledge about work performance and outcomes with gender

Hypothesis:

H0: there is no relation with work performance and outcomes with gender
H1: there is relation work performance and outcomes with gender

Correlations
My work was
of very high
quality Gender
My work was of very high Pearson Correlation 1 -.075
quality
Sig. (2-tailed) .464

N 98 98
Gender Pearson Correlation -.075 1
Sig. (2-tailed) .464

N 98 98

Interpretation:

Significance is -0.075>0.05.

H0 is accepted

It has negative correlation with gender.

7) Knowledge acquisition and creation with education

Hypothesis:

H0: there is no relation with Knowledge acquisition and creation with education

H1: there is relation Knowledge acquisition and creation with education

pg. 9
Correlations
My institution
encourages
and has
processes for
the exchange
of ideas and
knowledge
between
individuals and
groups Education
My institution encourages Pearson Correlation 1 -.129
and has processes for the
Sig. (2-tailed) .213
exchange of ideas and
knowledge between N
individuals and groups 98 95

Education Pearson Correlation -.129 1


Sig. (2-tailed) .213

N 95 95

Interpretation:

Significance is -0.129>0.05.

H0 is accepted

It has negative correlation with education

8) Knowledge acquisition and creation with work experience

Hypothesis:

H0: there is no relation with Knowledge acquisition and creation with work
experience

H1: there is relation Knowledge acquisition and creation with work experience

pg. 10
Correlations
My institution
encourages
and has
processes for
the exchange
of ideas and
knowledge
between
individuals and Work
groups Experience
My institution encourages Pearson Correlation 1 .008
and has processes for the
Sig. (2-tailed) .941
exchange of ideas and
knowledge between N
individuals and groups 98 92

Work Experience Pearson Correlation .008 1


Sig. (2-tailed) .941

N 92 92

Interpretation:
Significance is 0.008<0.05.

H0 is rejected. H1 is accepted.

7.2.Analysis :chi-Square test

9) Knowledge application with Gender

Hypothesis:

H0: there is no relation with knowledge application with gender.


H1: there is relation with knowledge application with gender

pg. 11
Case Processing Summary
Cases
Valid Missing Total
N Percent N Percent N Percent
Gender * My 98 100.0% 0 0.0% 98 100.0%
institution has
methods to analyze
and critical evaluate
knowledge to
generate new
patterns and
knowledge for future
use

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)

Pearson Chi-Square 9.283a 4 .054


Likelihood Ratio 10.658 4 .031
Linear-by-Linear
.758 1 .384
Association
N of Valid Cases 98

a. 2 cells (20.0%) have expected count less than 5. The minimum


expected count is 1.47.

Interpretation:

Significance is 0.054>0.05

pg. 12
H0 is accepted
10) Knowledge sorting and sharing with position in institution

Hypothesis:

H0: there is no relation with knowledge sorting and sharing with position in institution
H1: there is relation with knowledge sorting and sharing with position in institution.

Case Processing Summary


Cases
Valid Missing Total
N Percent N Percent N Percent
Position in Institution * 98 100.0% 0 0.0% 98 100.0%
My institution has
methods to analyze
and critical evaluate
knowledge to
generate new
patterns and
knowledge for future
use

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 13.965a 12 .303
Likelihood Ratio 16.667 12 .163
Linear-by-Linear
.005 1 .941
Association
N of Valid Cases 98

pg. 13
a. 15 cells (75.0%) have expected count less than 5. The minimum
expected count is .09.

Interpretation:

Significance is 0.303>0.05

H0 is accepted

11)Knowledge application with Age

Hypothesis:

H0: there is no relation with knowledge application with age.


H1: there is relation with knowledge application with age.

Case Processing Summary


Cases
Valid Missing Total
N Percent N Percent N Percent
Age * My institution 97 99.0% 1 1.0% 98 100.0%
has methods to
analyze and critical
evaluate knowledge
to generate new
patterns and
knowledge for future
use

pg. 14
Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 12.437a 8 .133
Likelihood Ratio 16.631 8 .034
Linear-by-Linear
.906 1 .341
Association
N of Valid Cases 97

a. 10 cells (66.7%) have expected count less than 5. The minimum


expected count is .14.

Interpretation:

Significance is .133>0.05

H0 is accepted

12)Knowledge acquisition and creation with Education

Hypothesis:

H0: there is no relation with knowledge acquisition and creation with education.
H1: there is relation with knowledge acquisition and creation with education.

pg. 15
Case Processing Summary
Cases
Valid Missing Total
N Percent N Percent N Percent
Education * My 95 96.9% 3 3.1% 98 100.0%
institution encourages
and has processes for
the exchange of ideas
and knowledge
between individuals
and groups

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 12.385a 8 .135
Likelihood Ratio 14.744 8 .064
Linear-by-Linear
1.560 1 .212
Association
N of Valid Cases 95

a. 10 cells (66.7%) have expected count less than 5. The minimum


expected count is .32.

Interpretation:

Significance is 0.135>0.05

H0 is accepted

pg. 16
13)Knowledge acquisition and creation with Education

Hypothesis:

H0: there is no relation with knowledge acquisition and creation with Education..
H1: there is relation with knowledge acquisition and creation with Education .

Case Processing Summary


Cases
Valid Missing Total
N Percent N Percent N Percent

Gender * My 98 100.0% 0 0.0% 98 100.0%


institution encourages
and has processes for
the exchange of ideas
and knowledge
between individuals
and groups

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 1.580a 4 .812
Likelihood Ratio 1.592 4 .810
Linear-by-Linear
.317 1 .574
Association
N of Valid Cases 98

pg. 17
a. 4 cells (40.0%) have expected count less than 5. The minimum
expected count is 2.45.

Interpretation:
Significance is 0.812>0.05

H0 is accepted

14)Knowledge storing and sharing with position in Institution

Hypothesis:

H0: there is no relation with knowledge storing and sharing with position in Institution
H1: there is relation with knowledge storing and sharing with position in Institution

Case Processing Summary


Cases
Valid Missing Total
N Percent N Percent N Percent

Position in Institution * 98 100.0% 0 0.0% 98 100.0%


My institution utilizes
databases,
repositories and info
technology
applications to store
knowledge for easy
access by all

pg. 18
Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 13.343a 12 .345
Likelihood Ratio 15.215 12 .230
Linear-by-Linear
4.127 1 .042
Association
N of Valid Cases 98

a. 15 cells (75.0%) have expected count less than 5. The minimum


expected count is .06.

Interpretation:
Significance is 0.345>0.05

H0 is accepted

15)Work performance and outcome with age.

Hypothesis:

H0: there is no relation with Work performance and outcome with age
H1: there is relation Work performance and outcome with age

Case Processing Summary


Cases
Valid Missing Total
N Percent N Percent N Percent
Age * I usually meet 97 99.0% 1 1.0% 98 100.0%
my goals as quickly
as possible

pg. 19
Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 7.379a 8 .496
Likelihood Ratio 8.882 8 .352
Linear-by-Linear
.966 1 .326
Association
N of Valid Cases 97

a. 12 cells (80.0%) have expected count less than 5. The minimum


expected count is .14.

Interpretation:

Significance is 0.496>0.05

H0 is accepted

16)Knowledge storing and sharing with work experience

Hypothesis:

H0: there is no relation with Work performance and outcome with work experience.
H1: there is relation Work performance and outcome with work experience.

Case Processing Summary


Cases
Valid Missing Total
N Percent N Percent N Percent

pg. 20
Work Experience * My 92 93.9% 6 6.1% 98 100.0%
institution utilizes
databases,
repositories and info
technology
applications to store
knowledge for easy
access by all

Chi-Square Tests
Asymptotic
Significance (2-
Value df sided)
Pearson Chi-Square 5.907a 8 .658
Likelihood Ratio 7.892 8 .444
Linear-by-Linear
.005 1 .942
Association
N of Valid Cases 92

a. 10 cells (66.7%) have expected count less than 5. The minimum


expected count is .17.

Interpretation:

Significance is 0.658>0.05

H0 is accepted

pg. 21
Analysis: Oneway ANOVA

17)Knowledge application with gender

Hypothesis:

H0: there is no association with knowledge application with gender.

H1: there is association with knowledge application with gender.

ANOVA

Sum of df Mean F Sig.


Squares Square
My institution has Between .816 1 .816 .756 .387
methods to Groups
analyze and
Within 103.593 96 1.079
critical evaluate
Groups
knowledge to
generate new Total 104.408 97
patterns and
knowledge for
future use
My institution Between 3.278 1 3.278 2.438 .122
applies knowledge Groups
to critical
Within 129.059 96 1.344
competitive needs
Groups
and quickly links
sources of Total 132.337 97
knowledge in
problem solving
My institution has Between .620 1 .620 .591 .444
mechanism to Groups
protect knowledge
Within 100.859 96 1.051
from inappropriate
Groups

pg. 22
or illegal use Total 101.480 97
inside and outside
of the institution
My institution has Between .715 1 .715 .660 .419
different methods Groups
to further develop
Within 103.979 96 1.083
the knowledge
Groups
and apply them to
new situations Total 104.694 97

My institution has Between 3.353 1 3.353 2.710 .103


mechanism for Groups
filtering, cross-
Within 118.780 96 1.237
listing and
Groups
integrating
different sources Total 122.133 97
and type of
knowledge
My institution Between .551 1 .551 .554 .459
gives feedback to Groups
us on our ideas
Within 95.500 96 .995
and knowledge
Groups
Total 96.051 97

My institution Between .210 1 .210 .188 .665


sends out timely Groups
reports with
Within 106.892 96 1.113
appropriate
Groups
information to us
and other relevant Total 107.102 97
institutions
My institution has Between .011 1 .011 .011 .917
processes for Groups
applying
Within 91.210 93 .981
knowledge
Groups
learned from
experiences and Total 91.221 94
matches sources
of knowledge to
problems and
challenges

pg. 23
Interpretation:

Significance are >0.05

H0 is accepted

18)Knowledge acquisition and creation with work experience

Hypothesis:

H0: there is no association with knowledge acquisition and creation with work
experience.

H1: there is association with knowledge application with work experience.

ANOVA
Sum of df Mean F Sig.
Squares Square
My institution Between .091 2 .046 .043 .958
encourages and Groups
has processes for
Within 94.126 89 1.058
the exchange of
Groups
ideas and
knowledge Total 94.217 91
between
individuals and
groups
My institution has Between 1.978 2 .989 1.025 .363
mechanism for Groups
creating and
Within 85.881 89 .965
acquiring
Groups
knowledge from
different sources Total 87.859 91

pg. 24
My institution Between .072 2 .036 .034 .967
responses to our Groups
ideas and
Within 94.038 88 1.069
documents them
Groups
for further
development Total 94.110 90

My institutions has Between .379 2 .190 .181 .835


mechanism for Groups
creating new
Within 85.927 82 1.048
knowledge from
Groups
existing
knowledge and Total 86.306 84
uses lessons
learnt and best
practices from
projects to
improve
successive
projects
My institution Between 1.200 2 .600 .555 .576
rewards us for Groups
new ideas and
Within 93.047 86 1.082
knowledge
Groups
Total 94.247 88

My institution has Between .766 2 .383 .471 .626


mechanism in Groups
place to absorb
Within 72.310 89 .812
and transfer
Groups
knowledge into
the institution Total 73.076 91

My institution has Between .317 2 .159 .172 .842


policies in place to Groups
allow us to
Within 82.118 89 .923
present new ideas
Groups
and knowledge
without fear and Total 82.435 91
ridicule
My institution has Between 2.796 2 1.398 1.857 .162
mechanism for Groups

pg. 25
converting Within 64.732 86 .753
knowledge into Groups
action plans
Total 67.528 88

Interpretation:

Significance are >0.05

H0 is accepted

19)Knowledge sorting and sharing with education

Hypothesis:

H0: there is no association with knowledge acquisition and creation with education.

H1: there is association with knowledge application with education.

ANOVA
Sum of df Mean F Sig.
Squares Square
My institution Between .272 2 .136 .134 .875
utilizes databases, Groups
repositories and
Within 93.476 92 1.016
info technology
Groups
applications to
store knowledge Total 93.747 94
for easy access by
all
My institution Between 3.875 2 1.938 1.635 .200
utilizes various Groups
written devices
Within 109.009 92 1.185
such as
Groups

pg. 26
newsletter, Total 112.884 94
manuals to store
the knowledge
what they capture
My institution has Between 2.119 2 1.060 1.055 .352
regular Groups
symposiums,
Within 92.407 92 1.004
lecturers,
Groups
conferences and
training sessions Total 94.526 94
to share
knowledge
My institution has Between 2.583 2 1.291 1.228 .298
different Groups
publications to
Within 96.744 92 1.052
display the
Groups
captured
knowledge Total 99.326 94

My institution has Between .183 2 .091 .085 .919


mechanism to Groups
patent and
Within 96.850 90 1.076
copyright new
Groups
knowledge
Total 97.032 92

My institution has Between 1.013 2 .506 .633 .533


knowledge in the Groups
form that is readily
Within 71.205 89 .800
accessible to us
Groups
when needed
Total 72.217 91

My institution has Between 1.149 2 .575 .496 .611


libraries, resource Groups
centers and other
Within 103.068 89 1.158
forums to display
Groups
and disseminate
knowledge Total 104.217 91

Interpretation:

pg. 27
Significance are >0.05

H0 is accepted

20)Knowledge about work performance and outcome with gender

Hypothesis:

H0: there is no association with knowledge about work performance and outcome
with gender

H1: there is association with knowledge about work performance and outcome with
gender

ANOVA
Sum of df Mean F Sig.
Squares Square
I was very Between .081 1 .081 .095 .759
efficient at my Groups
work
Within 82.093 96 .855
Groups
Total 82.173 97

I accomplished Between .892 1 .892 1.400 .240


my tasks within Groups
the allocated
Within 61.159 96 .637
resource
Groups
Total 62.051 97

I accomplished a Between .073 1 .073 .097 .757


great deal of work Groups
with the available
Within 70.411 93 .757
resources
Groups
Total 70.484 94

pg. 28
I was very Between .694 1 .694 .927 .338
effective at Groups
interacting with
Within 71.837 96 .748
others
Groups
Total 72.531 97

My work was of Between .403 1 .403 .541 .464


very high quality Groups
Within 71.597 96 .746
Groups
Total 72.000 97

I easily met my Between .048 1 .048 .047 .829


goals Groups
Within 97.299 96 1.014
Groups
Total 97.347 97

I usually finished Between .160 1 .160 .179 .673


my tasks within Groups
the expected time
Within 85.799 96 .894
limit
Groups
Total 85.959 97

I usually meet my Between .000 1 .000 .000 .986


goals as quickly Groups
as possible
Within 89.347 96 .931
Groups
Total 89.347 97

I have done my Between .008 1 .008 .010 .921


tasks faster with Groups
the same level of
Within 80.737 96 .841
quality compared
Groups
to the beginning of
my work Total 80.745 97

Interpretation:

pg. 29
Significance are >0.05

H0 is accepted

8.FINDINGS OF THE STUDY


From the analysis and interpretations it is found that the knowledge
management is either positively or negatively correlated with each factors such
as age, gender, education, work experience and position in institution. There is
no single association with factor but the it is associated as a whole and depends
on all the factors.

9.SUGGESTIONS
Successful KM depends on processes that enhance individual and
organizational ability, motivations, and opportunities to learn, gain knowledge,
and perform in a manner that delivers positive results. Organizational processes
that focus on these three attributes will lead to an effective management of
knowledge.

10.CONCLUSION

An institution wide approach to Knowledge Management can lead to


exponential improvements in sharing knowledge; both explicit and tacit, and the
subsequent surge benefits. Using KM techniques and technologies in higher
education is as vital as it is in the corporate sector. By leveraging knowledge
capital, the nature of organizations changes as they become more effective. If
done effectively, it can lead to better decision-making capabilities, reduced
product development cycle time, improved academic and administrative
services, and reduced costs.

pg. 30