Common grammatical mistakes

Problems with verbs

1. "If it doesn't works”.

2. "I do got your point".
3. Does that time the connection drops?”.
4. "Just to start you connected"
5. "You were hunged up today...",
6. "I will do the call divert activated right away"
7. " Any else service apart from that you want on your line"
8. You want to try removing that.
9. The order is not processed
10. You must be having the welcome letter sent by TT?
11. You didn't requested for the modem.
12. He have tried scan his PC
13. That's what I'm saying you
14. I'm just gonna go ahead and look the CM details
15. What did my last colleague told you?
16. I just gone through my resources…and
17. Did you disconnected this service before
18. When did the problem started?
19. Credit will be reflected in your next bill.
20. Its going to get charged in your next bill

Questioning

21. "When the first time this problem came up?"

22. I've just checked that…are you using BT highway line.
23. Is the computer started?
24. … are you going to see that
25. Is the query concerned to your BB or your voice a/c?
26. When exactly you got the modem?
27. When exactly you reported the fault?
28. Since when you said you are facing this problem?
29. You are facing troubles with your landline?
30. Since when this fault started?
31. Is there anything else rather that this I can assist you with?

Having

32. Your line is having a kind of error

33. How long are you having this problem?
34. You must be having a link light on your modem
35. You are not having the services since how long?
Confirm + me

36. "If you can confirm me, how may I help you"
37. Could you confirm with me if you picks up your hand set does it have a dial tone?

Explain + you

38. Let me explain you how this process works.

39. I would like to explain you first

Mention + me

40. She was also mentioning me that you …

41. you mention me earlier that you are using …

Verify + me

42. Could you please verify me your address?

Suggest + you

43. What I can suggest you…

Redundancy

44. If you can tell me if you can see some options there.
45. What I'm gonna do is I can try see what I can do for you.
46. Could you please confirm it back to me

Unnecessary words added

47. It could be because of you might be using wrong wire.

48. How may I assist you with today?"
49. How may I assist you with TT today?
50. Thank you for all your patience
51. "What I do for you now is...at the moment we'll just send a request to the relevant
department."
52. Let me see what the best we can help you out with"
53. Which all wires have you connected?
54. what all is it mentioned there
 Prepositions

55. It should be lower case.

56. By the mean time if you don't mind may I place this call on a hold for a while"
57. I can just tell you for that

Reconfirming

58. The number you gave me just check this out...when cust gave the CLI no.
Giving instructions

59. If it's come up with....Do you want to save all?

60. Is thee modem switched on?
Informing

61. Kindly bear with me for a moment please its taking bit more time.
62. If you want to get a BB you need to have 512 kbps minimum.

Articles
63. Do you have a extra micro filter with you?
64. Did you receive the micro filter that TT had sent it to you?
65. You're not able to view thee website?"
66. "That's a good news for us
67. You gave "aey" call yesterday?

Usage of CAN
68. Can I know little more of information
69. can you just give it that to me?
70. Can you please let me know which of them is on and which of them is not working?
71.

Others

72. We have been providing you with a

73. I do apologise on my behalf
74. Its taking a bit time
75. As I seen…
76. The bills 54 point 11
77. May I also have bank you have DD set up account?
78. Let me just check into the details of the matter.
79. I can provide you all the informations that I can
80. I understand how inconvenience that is however all you need to do is get in touch with
BT"
81. I need to research a little thing more on this a/c
 82. Where you have connected with the ethernet wire.
83. "How much seconds does it take".
84. The address doesn't matches with our records
85. I will give a call back to you
86. Are you getting a really very slow speed?
87. Do you want to speak about your landline?
88. You must be having a link light on your modem
89. I will try to troubleshoot you?

Pronouns

"As far as me is concerned I will keep a track of your account......"