EMILY VALDEZ

emvaldez369@gmail.com

SUMMARY .
Self-directed, detail-oriented problem solver with a passion for aiding human capital contribute to an
organization's success.
EDUCATION .
The Pennsylvania State University, University Park, PA
Bachelor of Arts in Labor & Employment Relations
Anticipated Graduation May 2018
GPA: 3.05
EXPERIENCE .
Sidelines Sportswear and Promotions
Brand Ambassador Oct 2017- Present
Network with potential clients to drive sales
Maintain contact with supervisor and customers to ensure high customer service
Promote new products using various social media platforms
Kappa Alpha Theta Recruitment
Executive Recruitment Board Jan 2015- Present
Maintain database of 2000+ potential new members and report changes in retention data
Identified and improved issues with MyVote system when it shut down during recruitment
Use discretion when discussing a potential new members ranking scores
Analyze each potential new members qualities to ensure they meet our sororitys standard of value
Recruitment Director Jan 2015- Jan 2017
Creatively developed recruitment events to stand out in a competitive environment
Influenced cross-functional recruitment teams to drive changes in recruitment processes
Led the Recruitment Committee meetings to ensure everyone knew their objectives
Kept recruitment process efficient and organized by maintaining clear lines of communication with the
chapter and advisors
Greater Ridgewood Youth Council, Inc.
Group Lead May 2017-Aug 2017
Developed a highly attentive eye for detail while supervising 20+ five-year-old children
Worked autonomously to develop daily and weekly activities for children
Supervised and coordinated the daily activities of eight youth employees
Handled complaints by offering and listening to feedback from fellow employees
Sustained interpersonal lines of communication with each childs concerned parents
Urban Outfitters
Sales Associate Sept 2015- Jan 2017
Developed a deep understanding of the Urban brand
Worked as part of a collaborative team environment
Networked through social media outlets to expand brand awareness
Recognized as Employee of the Month for superb customer service
Prioritized multiple tasks and functions to efficiently manage time between customer and managerial
demands
SKILLS .
Applications: Microsoft Office (Word, Excel, PowerPoint)
Social Media: LinkedIn, Twitter, Facebook, Instagram
Language: Bilingual (Spanish/English)