The Video Surveillance Report 2016 Global Security Needs and Plug and Play Perceptions FINAL

SPONSORED BY
THE VIDEO SURVEILLANCE

REPORT 2016:
GLOBAL SECURITY
NEEDS AND
PLUG-AND-PLAY
PERCEPTIONS
Excellence in Surveillance
Adam Bannister
Editor, IFSEC Global
CONTENTS
P4. Video surveillance needs

Requirements as shaped by
sector and environment
Most important features/functions
for operational needs
Video analytics tools
Integrations
P9. Upgrading
Reasons to upgrade
HD analogue
Procurement
P13. Plug-and-play systems INTRODUCTION

Upgrading to plug and play Welcome to the follow-up to IFSEC Globals most popular ever
Modular plug and play
Plug-and-play perceptions
download.
Video Surveillance: Market Trends and Expectations, which we

P20. Conclusion published in 2015, provided a snapshot of the systems installed
Key insights
Visit IDIS at IFSEC International 2016 around the world, the factors underpinning procurement decisions
and how control rooms used their CCTV systems. Based on
another survey of hundreds of heads of security, control-room
P22. About the survey operators, facilities managers and others involved in the operation
respondents
Sector, organisation size, or procurement of surveillance systems, this 2016 trend report
role/seniority, country seeks to answer four questions:
1. What are the security needs of surveillance systems as shaped

by the physical environment including challenges like low-
light conditions or large spaces and the threats posed in
various sectors (ie, to people, data and assets)?
2. Which cutting-edge features such as mobile access, PTZ
smart controls or 4K resolution are most important to security
professionals (somewhat influenced by the demands revealed in
point 1)?
The Video Surveillance Report 2016: Global Security Needs and Plug-and-Play Perceptions WWW.IFSECGLOBAL.COM 02
INTRODUCTION
3. What are the most important factors driving upgrades to

surveillance systems (such as a change in security needs or
growing revenues)?
4. What do security professionals think about plug-and-play
systems? For example, do they believe they are suited to
multi-site surveillance and would they be more interested
in modular systems?
The report, which also touches on the enduring appeal of analogue

systems, is interspersed with commentary from plug-and-play
pioneer IDIS and comments from survey respondents.
The survey was completed by security professionals with

various levels of authority, in organisations ranging in size
from sub-50 employees to more than 1,000, in a variety of
verticals from around the world (though the UK accounted
for the largest proportion).
IDIS is a global security company that designs, develops,

manufactures and delivers surveillance solutions for a wide range
of commercial and public sector markets. Headquartered in Korea
and operating across 40 countries and 100-plus strategic partners,
IDIS is a world-leading surveillance solution provider with an
annual turnover of $450 million across all holdings, with more than
1.9 million recorders installed worldwide and more than 15 million
cameras utilising IDIS technology. n
VIDEO SURVEILLANCE NEEDS
Requirements as shaped by sector/environment Proactive surveillance

Respondents were asked about what they needed to achieve with their is increasingly required:
video surveillance systems and one thing becomes quickly apparent in video analytics, multi-site
their response: most organisations have multiple demands that many
older surveillance systems would struggle to meet.
transmission to central
command centre, efficient
For example, more than half need cameras that can perform effectively ways of optimising storage
in large spaces, deliver usable images in low-light conditions, capture and increasing footage
fine details (enough to verify and recognise not necessarily to identify retention periods.
people, said one) or generate quality footage at long distances.
Kenya-based security
Asked to tick as many needs that applied the security professionals professional
polled most frequently chose surveillance in darkness or dim light (71%),
followed closely by surveillance of large spaces (68%). At least one of
people, assets or confidential data were deemed to be at significant risk
in around three-quarters (74%) of organisations and all three at risk in
one in five (20%).
Confidential data was unsurprisingly a greater source of concern

in the IT/digital tech/cyber security and finance industries. Across
both industries 54% of respondents saw data breaches as a major risk
compared to 36% overall for other sectors. With cyber hacks in a range
of industries a regular media story, its to be expected that the overall
figure should be so high, at 39%.
Surveillance in darkness or dim light

(little or no lighting) is required
Surveillance of large spaces is required
Need to capture fine details (eg, facial
features or tiny object at long distances)
Assets are at high risk
Surveillance at long distances is required
People are at high risk
Confidential data is at high risk
Terror threat is substantial
Other recent research revealed that surveillance systems themselves One respondent said that
are highly vulnerable to network breaches. Conducted by cloud-based their system had to operate
surveillance company Cloudview the study found that both traditional
DVR-based systems and cloud-based systems were vulnerable to the
in an environment with
cyber threat. Security flaws could allow hackers to hijack connections to no internet or even mains
the devices IP address, warned the researchers, putting people, property power
and data at risk and potentially leaving operators in breach of data
protection laws.
In the wake of recent terror attacks in Paris, Istanbul and Brussels the
threat from terrorists was perceived to pose an appreciable risk to about
a third (32%) of businesses and organisations, with the proportion in
transport and utilities naturally being rather higher at 52%.
Other technical needs specified included:

Image clarity that is evidential quality with security markers to
prevent evidential tampering
Integrity of stored CCTV data and ease of search
Other information furnished on the surveillance environment:

One respondent said their system had to operate in an
environment with no internet or even mains power
We use the cameras to provide images of a road network, to back
up data from weather stations installed for predicting ice on the road
network
We deploy CCTV in a safe city project
Cameras and DVRs [are] on board vehicles
Surveillance systems are connected with police department in every
region or with every police station in that area
Surveillance of remote sites in fields
Several respondents serve Mainly HNWI [High Net-Worth Individuals]
and their families, residences and properties
In the financial industry there is always risk to assets and people.
However, the risks are mitigated with branch design and training
Most important features/functions for

operational needs
Respondents were asked to pick precisely five features from 13 options
that were most important in meeting their specific security needs.
Topping the rankings with nearly two thirds (64%) of responses was one
of the industrys more recent trends, remote access, suggesting there is
much untapped demand in that area. Fortunately for those with limited
budgets, connecting from a distance via smartphone or tablet should
now be a standard and high-performance feature, according to IDIS:
We offer IDIS Mobile as a free app for iOS and android devices, which [We need] analytics
is compatible with all IDIS NVRs and IP cameras, says Brian Song,
managing director of IDIS Europe. The app supports both H.264 and
combined with motion-
H.265, so users are assured of full-HD and even 4K image quality. The detection sensors that
app packs an array of powerful features including PTZ control, calendar detect intruders combined
search, playback, bookmarking and two-way audio. Users can also with lighting and audio
receive real-time event information to mobile devices of their choice warnings that deter
via social media (Twitter), push notifications and email, to ensure they
intruders will be prominent
stay remotely informed of any incident with one simple click. Further,
our customers using IDIS Fisheye cameras are also taking advantage of in my CCTV requirements.
super smooth de-warping from their mobile devices. UK-based head of
security in the wholesale/
Arguably the most interesting result is the gulf between full-HD distribution sector
resolution in second place with 62% and the even higher, 4K
resolution, ranking bottom with only 12% of responses. Also known as
Ultra-HD, 4K surveillance cameras boast four times the resolution of full-
HD cameras and most manufacturers only really started launching a full
4K line-up in 2014. For most environments at least, full-HD models would
appear to do the job just fine. For the 77% who need to capture fine
details, usable images at long distances or both, 4K rose only marginally
to 14%.
Remote access
Full-HD resolution
Night-time lighting
Incident management/video analytics
Large storage capacity/ease of storage
Vandal-resistant/robust
Optical zoom
Plug-and-play installation
Smart PTZ controls
360 view
Central/cloud storage
Latency
4K resolution
The improvements in resolutions since a 2007 Home Office report The industry needs
revealed that 80% of cameras produced images unsuitable for use in a software that can quarry a
court of law have clearly been invaluable. Beyond Ultra-HD, however, our
survey suggests that only a few unusual or high-security environments
CCTV database. We
are likely to upgrade Ultra-HD systems for resolution gains they might need to formulate granular
see as making little material difference to operational performance. quarries.
UK-based security
If high-resolution images are generally seen as very important (up to a professional in the IT/
point) then this is less the case with the frame-to-frame fluidity of those
digital sector
images, with low latency scoring only 17%.
Intriguingly, the 54% who prioritised video analytics software were no

more likely to also choose the large storage capacity (exactly the same
at 49%) required for such memory-hungry, data-crunching applications.
They were also slightly less likely (17% versus 19%) to count cloud
storage among their five most vital functions. Ranking above only 4K
and low latency, the wisdom of cloud storage which bears the video
compression, [] vulnerability and third-party telco issues of an internet
connection, according to UK security consultant Simon Lambert
remains a contentious issue in the industry.
Deemed a priority by 33% of respondents the installation of plug-and-

play systems a comprehensive system requiring no real technical
configuration is an issue we will explore in depth on pages 13-19.
Invited to suggest other surveillance functions necessary for their

business respondents also mentioned thermal cameras; perimeter
security with auto-tracking cameras; IR (infrared); and storage security
and back-up storage (long overdue, said one).
Other requirements included:

Intelligent, integrated security systems for professional applications
with cost-effective analytics, smart monitoring and reporting features
Temperature range [of] -40/+60 degrees C, explosion-proof, water
resistant, dust-proof
Integration with other security systems
The industry needs software that can quarry a CCTV database. We
need to formulate granular quarries
Megapixel cameras only [with] 270 view, 180 view
No 360-degree cameras in South Africa only 90 degrees
Features that improve system integrity and security of user data
Video analytics tools: ranked according to security needs Surveillance systems are
Average ranking out of 5 increasingly integrated with
Heat maps 2.8
other technologies and
Crowd density 2.91
not just security systems
People counting 3.26
Automatic Number Plate Recognition 3.74
People Tracking 4.04
Facial Recognition 4.24
Heat mapping was the most sought-after video analytics tool by those
who completed the survey, scoring an aggregate 2.8 out of 5 after
respondents ranked five options in order of importance. Particularly
applicable to retail although curiously, respondents in this sector
actually ranked heat mapping marginally lower on average than their
counterparts in other industries (2.89 versus 2.79) heat-mapping
software allows operators to quickly identify high-footfall areas, quiet
areas and bottlenecks in stores.
The second most popular feature, crowd density, was more popular
in retail (2.47 versus 2.92), as was people counting (3.11 versus 3.27).
Innovators in these fields include Agent Vi, Prism Skylabs and
Milestone Systems.
Integrations: ranked according to security needs

Average ranking out of 5
Point of sale 2.3
PSIM 2.54
VMS 3.09
Intruder 3.44
Access control 3.59
Surveillance systems are increasingly integrated with other technologies

and not just security systems. Indeed, when it comes to security needs,
point-of-sale systems were deemed the most important integration
by respondents, who were asked to rank five systems in order of
importance. Except in retail, which again, counterintuitively, perhaps
ranks point-of-sale integration as the lowest of the choices on average.
Its rather more in line with expectations that Physical Security Incident
Management (PSIM) and Video Management systems (VMS) both
integral to modern video surveillance monitoring should also rank highly.
UPGRADING
Change in security needs/priorities

Upgrading from analogue to IP
Periodic review of security needs
Current system failing to perform as
required
Current system malfunctioning
Decision/suggestion from CEO/senior
executives
Growing revenues therefore bigger
budget
Reasons to upgrade
Asked to choose from a list of five scenarios, surveillance operators,
facilities managers and other respondents said a change in security
needs/priorities was most likely to prompt an upgrade of their video
surveillance system. Potentially involving a change of premises, an
increase in sensitive materials stored on site or a heightened terror
threat, this option garnered more than one in four (27%) responses.
The next most common choice with 22% was a desire to switch from
analogue to IP. The previous IDIS-sponsored report we published in
2015 revealed that 58% of organisations still had at least some analogue
cameras operational.
UPGRADING
Giving an insight into their organisations decision-making process one

respondent said each recommendation is based on a resource-to-risk
matrix. Variations in risk, budget and desired outcome drive the final
decision on a solution.
Our latest survey suggests that security departments are both blessed
and cursed by a degree of autonomy/isolation from the rest of their
business. One respondent commented that upgrade decisions taken at
boardroom level are a rarity unless an incident has happened within
the organisation that required the CEO to get involved with the change.
Indeed, only 4% said that decisions made at boardroom level are most
likely trigger an upgrade, suggesting that heads of security are largely
masters of their own fiefdom. But the same, low percentage chose The rise of video-analytics
growing revenues as the most likely upgrade trigger, perhaps supporting software, which gives
the axiom that security is a grudge purchase. Businesses prefer to insights into footfall,
reinvest profits in departments say, sales or marketing that contribute bottlenecks and shopper
meaningfully to revenue generation (and its impossible to put a value on
behaviour, suggests
hypothetical losses prevented by security measures).
grudge purchase may
But such perceptions could change. Because the rise of video-analytics no longer be a fair
software (see page 8), which can give businesses insights into footfall, characterisation of modern
bottlenecks and shopper behaviour, suggests grudge purchase may no security systems
longer be a fair characterisation of modern security systems.
HD analogue
A slim majority (56%) of those who did not already have an HD analogue
solution said they would consider upgrading to one if it were cost-
effective, simple or leveraged existing coaxial cables. The other 44%
insisted that IP is the only way forward.
One installer of analogue upgrades told us: There is more than one way
to do this, but I would not advise a client to go in this direction. I can
show them a much better fit to allow IT to take care of the IT things and
security to manage all the rest.
In the survey a South Africa-based respondent lamented the decline of

analogue systems in the country. Another security professional noted the
impact of a still huge analogue installed base [which] requires hybrid
recorders but MP cameras at field-device level for new installations.
UPGRADING
No IP is the only way forward

We have already installed a HD
analogue system
Maybe if it were cost-effective
Yes if it makes CCTV simple to
operate
Yes if it leverages existing coax
cabling
Technologies like
HDCVI, HDTVI and AHD
create complexity with
less support than other
technologies and [an]
absence of one standard
platform like ONVIF. We
feel that IP will soon replace
all these and be more cost-
effective. On actual site
locations, analogue is easy,
but still it will [become]
obsolete. India-based
security professional
Other comments included:

Analogue is fine for long-range systems but requires investment when
integrating with an IP environment with some advantages being lost
Yes, [I would consider an upgrade to HD analogue] if it could be
integrated with IP systems where latency is an issue
Regardless of whether IP or analogue, HD clarity is definitely a
requirement
Any new system requires the ability to upgrade in the future whilst
keeping the basic framework
[I would upgrade to HD analogue] only if coax is the only option on
site
I can do the same with an analogue system as an IP system. If you
are trying to convert me to IP systems that can be hacked through the
internet, then Im not interested
UPGRADING
Procurement IDIS is committed to

While more security buyers procure their security systems direct from future-proofing security
manufacturers than any other source, a majority (65%) still buy them
investments. With a user-
from elsewhere, with only three percentage points separating the other
three common options: security-only distributor, systems integrator and friendly interface our
IT/security distributor. offerings ensure a unified
user experience across
One installer told us they prefer to let the client choose, let the all platforms. A customer
manufacturer tell us who their best integrator is, but the product could start with DirectIP
licensing must reside with the client not the integrator. Another said
I use various security wholesalers, depending on what the customers
at one or two sites or
wants to achieve and what they can spend. implement our HD-TVI
range to leverage existing
Among those who ticked other, answers included specialist coax. When they expand
contractor, skilled engineering professional and total security and upgrade to, say, a
solutions provider.
server-based system, all
Other comments included: existing kit is compatible.
I will use the best option available at the time. If I use an integrator, I IDIS Europe MD Brian Song
will insist on the right product, not just their own off the shelf
products
Any supplier who truly understands what is being proposed, with
competent service engineers
A mixture. A lot of distributors are overpriced. It depends on the
application
Framework supplier agreements
We would review options from different sources
Direct from manufacturer

Security-only distributor
Systems integrator
IT AND security distributor
Other
PLUG-AND-PLAY SYSTEMS
No We prefer to choose each separate

component to suit our needs
Possibly but were not 100% convinced
that its the best option for us
We already have an end-to-end, plug
and-play solution
Yes we intend to switch to an end-to
end, plug-and-play solution
Upgrading to plug and play

A plug-and-play video surveillance system is an end-to-end system
comprising all essential elements, generally including IP cameras,
NVRs, network equipment and client software. A majority (68%) of
respondents either have a plug-and-play system or are interested, to
at least some degree, in upgrading to one. Nevertheless, 27% profess
to only possible interest and 31% in fact the most common answer
prefer to choose each component of their security system separately
to suit their specific needs. I believe it is right for my business to select
the right solution from DVR/NVR/hybrid down to the type of camera for
each location/risk, said one respondent.
In our previous video surveillance report (also sponsored by IDIS), Recent encounters with
published in 2015, the most common misgiving about comprehensive plug-and-play equipment
solutions was a preference for procuring the best-in-class component
in each field (62%), followed by a concern over being beholden to one
have shown that the field
supplier (29%), the cost of buying everything at once (27%) and a belief still needs to make some
that separate components work out cheaper in total (27%). advances. Currently, the
biggest issue I have with
Brian Song, managing director of IDIS Europe, believes such perceptions plug and play is that it
are fair only insofar as some plug-and-play systems are better than
seems to be almost bolted
others. Not all plug-and-play systems are equal, he says. True plug-
and-play should mean zero configuration, which is embedded into an on after the fact, and as a
entire surveillance solution that includes auto-IP, multicast DNS and a result not always great in
DNS discovery service, which in turn means plug-and-play across multi- practical applications.
site implementations. The result is less of a training burden on installers UK-based security
and a more cost-effective solution for end users in terms of ease of professional in the IT/
operation and maintenance, delivering a low total cost of ownership.
digital sector
End-to-end solutions also simplify the buying chain, so an installer
or end user is not having to buy components, software, cameras and
accessories from multiple vendors. And complete solutions, particularly
hardware and software, are designed and manufactured under one roof,
which means fewer issues with both installation and maintenance, since
technical support is provided by a single vendor.
A customer can still choose best-of-breed technologies using a plug-

and-play surveillance solution. At IDIS we have integrations with the
worlds leading access-control vendors, intruder systems and security
platforms including Lenel OnGuard, Software House C-Cure9000,
SureView Immix, Maxxess eFusion, Gallagher Command Centre,
Paxton Net2 and, most recently, Genetec. In addition, IDIS offers a
choice of recording platforms to suit a range of business and security
requirements.
Other comments from the survey included:

VSS is case-dependant: no one solution is the best for every case
Plug-and-play does not conform to 802.1x and therefore is not
considered
Most surveillance technology today offers ease of installation, a DIY
solution up to consumer level
Modular plug and play

The unique selling point of plug-and-play systems its an off-the-shelf
solution can also be perceived as a shortcoming: you cant stagger
your investment as you upgrade systems to suit your changing needs or
youre paying for applications that you dont need.
Except this isnt actually true, according to IDIS, which markets a modular
system the benefit being that you buy only what you need, when you
need it, rather than an entire system, as budget permits: IDIS NVRs
also support ONVIF, so if a customer wants a staged migration path to
full-HD or even 4K across their sites, that is also something we can offer
and we have many customers doing that right now, says Brian Song,
the companys MD. IDIS is also committed to future-proofing security
investments. Built on core patented technologies, IDIS offerings all use
the same user-friendly interface, ensuring a unified user experience across
all technology platforms. What that means is that a customer could start
with a DirectIP installation at one or two of their sites or even implement
our HD-TVI range to leverage existing coax. Then in five years time, when
their business expands and they need to upgrade to, say, a server-based
system, all their existing kit is still compatible.
Much more likely

Somewhat more likely
Would make little or no difference
Cost is clearly a huge deterrent for many of the 59% who either dont 75% of respondents said
want a plug-and-play system or expressed only lukewarm interest. they would be more likely
Three-quarters (75%) of respondents said they would be more likely
to upgrade to an end-to-end system if it were modular, with 41% being
to upgrade to an end-
much more likely to switch. to-end system if it were
modular, with 41% being
For the other 25% of those polled, for whom a modular option would much more likely to switch
make little or no difference, investment level is perhaps not a decisive
factor at least in terms of initial outlay; they may believe, rightly or
wrongly, that modular systems are more expensive per module but
the next question sheds some light on the other reasons.
Meanwhile, here are some of the most interesting comments about

modular systems:
All depends on cost versus optimised results
Cost is more [with a] plug-and-play system. Consider Wi-Fi-based
CCTV cameras [where] it is necessary to buy the router and extension
routers to capture and store images in the hard disk then more cost is
required during installation than installation of wired-based cameras
Has to depend on environment as big systems may require entire
building protection too
The length of cable is normally too short for clients that have
workshops or garages
[Yes,] if it worked with Milestone VMS
Plug-and-play perceptions
Despite the aforementioned misgivings, the responses to the next
question suggest that security professionals broadly hold a fairly positive
view of plug-and-play systems. Respondents were asked to agree or
disagree with a series of negative statements about plug-and-play
solutions and two-thirds disagreed even with the statement with which
there was the broadest agreement.
And the statement in question about integration with other technology

along with the assertion that easy-to-install plug-and-play systems
are limiting in terms of flexibility/adaptability and incorporating new
tech, does, arguably, seems self-evidently true. This principle that an
all-in-one system must necessarily sacrifice flexibility for convenience
and simplicity apparently applies to plug-and-plays outside of, as well
as within, the security sector. Take the classic all-in one stereo system:
no configuration required, but no scope either for switching to better
speakers as and when you can afford it. Mindful of this principle, 25% of
those polled agreed that plug-and-play security solutions are risky what
if Im locked into a model that doesnt support ongoing development? I
would have to replace the entire system at great expense.
Plug and play is problematic when

integrating CCTV with other security
tech
Easy-to-install plug-and-play systems
are limiting in terms of flexibility/
adaptability
The security market is light years
behind the IT market in terms of plug
and play
Easy or simple installation is only
possible for entry-level systems
What if Im locked into a model
that doesnt support ongoing
development?
Plug and play is not a viable option for
multi-site surveillance
I dont believe plug and play is as easy
as its proponents claim
I miss the days of analogue integration
was much easier!
Its a perception that also underpins the view held by 20% of

respondents that plug-and play systems arent suitable for multi-site
surveillance.
But the perception is misguided, argues Brian Song, MD of IDIS Europe:

Many people in the industry do see plug-and-play as more relevant for
small-to-medium-sized organisations, he says. Yet at IDIS we offer a
choice of recording platforms to suit different business needs. We offer a
totally cost-free VMS, which is suitable for small-to-medium businesses,
and larger customers needing a highly secure server-based solution
can choose IDIS Solution Suite, an enterprise-level VMS without the
enterprise price tag, as its modular, so customers only have to pay for
the features they need such as redundant recording, failover and video
wall services among many other modules.
Many of our customers are indeed multi-site organisations. And when
IDIS says true plug-and-play what we mean is auto-IP, multicast DNS The security industry
and a DNS discovery service, which is actually perfect for multi-site lacks truly competent
implementations. The simplicity and speed of installation is good for
installers and it reduces the install costs for end users compared with
professionals with a
high levels of integration required when purchasing a separate VMS, a technical background to
variety of cameras, etc. drive manufacturers to
provide solution-based
At IFSEC 2016 we will also be launching a number of new technologies systems. The security
and features that are particularly relevant to the enterprise space,
industry lags behind the
including a 64-channel NVR with a hot-swap, SD card smart fail-over
that provides redundancy in the event of network disruption, as well as IT industry because it is
new multi-casting technology. mainly driven by service
providers with limited
Simple installation, which is a widely recognised benefit of plug and play, technical capabilities
is only possible with entry-level systems, according to 26% of security looking for financial gain
professionals. One head of security in the retail sector admitted that
they dont like plug and play as customers will try to install systems
rather than fulfilling end-
themselves, make mistakes and then blame it on the product or shop user needs. Mauritius-
that sold it to them. based security professional
in the financial sector
But Brian Song, MD of IDIS Europe, says that we never sell directly
to an end user. We work with a mixture of systems integrators and
distributors. All our integration partners (meaning anyone installing
IDIS technology) complete comprehensive training that is tailored to the
product range they are installing.
Retail is one of our core markets with Albert Heijn (worlds third
biggest supermarket chain) rolling out DirectIP across hundreds of their
stores in Benelux. Another example is Sedar (the biggest luxury fabrics
company in the Middle East), which implemented DirectIP across all their
showrooms and other facilities in the Middle East, while DirectIP is also
protecting all shops for DAMAS, (the biggest jewellery retail chain in the
Middle East).
Even if the plug-and-play concept is not inherently problematic in the

aforementioned ways, 27% also believed that security professionals were
still unable to benefit from the model as much as their counterparts in
IT. The IT industry, they agreed, was light years ahead of the physical
security world in the field.
Many negative perceptions

So many of these negative perceptions seem, on the face of it, entirely about plug-and-play seem,
understandable and yet a majority of security professionals do not
have them. In terms of challenging negative views towards plug-
on the face of it, entirely
and-play solutions, proponents of the technology have clearly been understandable and
somewhat successful in arguing their case. Indeed, 21% didnt agree with yet a majority of security
a single negative statement about plug-and-play systems. professionals do not have
them
Its no surprise that respondents disagreed most strongly with a
statement questioning another of plug-and-plays widely acknowledged
merits: all-round hassle-free simplicity. Nevertheless, the 17% who
dont believe plug and play is as easy as its proponents claim (plug
and pray more like!) is not much lower as a proportion than many
other responses. Plug-and-play providers clearly still have work to do
in extolling the virtues of off-the-self solutions as well as challenging
assertions of its supposed shortcomings. Indeed, several respondents
admitted they lacked the knowledge to make an informed judgement on
the merits or drawbacks of plug-and-play systems.
Only 7% lamented the decline of analogue systems because integration

was much easier! undermining any notion that while fully analogue
systems are limited in terms of functionality, installing and connecting
analogue components is even easier than modern IP plug-and-play
systems. Indeed, one installer told us that the modern networked
systems we install are easier to install and set up and more reliable.
Other survey comments included:

It [plug and play] may be appropriate for some business needs, but
not for me!
Plug and play is more for the consumer market
Not into plug and play; someone needs to convince me
Having used plug and play, it is OK. But needs to be robust, secure,
interoperable for heterogeneous multi-vendor systems
CONCLUSION
Key insights Improving rapidly in recent

What have we learnt from this survey of hundreds of security years, image resolution has
professionals from around the world? The data reveals some fascinating perhaps reached a point
insights into the surveillance needs and preferences within organisations
of all sizes in a range of sectors, but the following six observations
where Ultra-HD is good
arguably stand out. enough for all but the most
challenging or unusual
Most organisations have complex surveillance needs that are beyond environments
the capabilities of many older systems. More than half of respondents
need cameras that can perform effectively in large spaces, deliver usable
images in low-light conditions, capture fine details or generate high-
quality footage at long distances.
Modern surveillance systems must be equipped to deal with the

defining threats of our age. Some 54% consider their organisations
confidential data to be at considerable risk, while 32% think terrorism
represents a substantial threat. Once considered a problem only for
desktop PCs and laptops, the cyber threat is now very much on the
physical-security industrys radar. And its notable that terrorism, which
has never before posed such a grave threat globally, should concern
security staff in such a wide range of sectors.
No security system is an island. Surveillance systems arent just

integrating with other security systems, with point-of-sale systems
eclipsing even VMS, intruder and access control systems in terms
of integration importance in the view of our survey respondents.
Convergence remains the watchword as buildings become smart and
ever-more things are connected to the internet.
Remote access is widely valued; 4K has niche appeal. Nearly two thirds
chose remote access more than any other option as one of their
five favoured camera functions (from 13) and this feature was popular
across all sectors and business sizes, as was video analytics software.
4K resolution, on the other hand, ranked lowest among the camera
features offered. Improving rapidly in recent years, image resolution
has perhaps reached a point where Ultra-HD (ranked second) is good
enough for all but the most challenging or unusual environments. Cloud
storage, meanwhile, is far from indispensable in the eyes of most security
professionals, while heat mapping is the most popular analytics feature.
CONCLUSION
Analogue surveillance is far from doomed. Our 2015 surveillance survey 56% of those without a HD
revealed that 58% of organisations still had at least some analogue analogue solution would
cameras operational. And though one respondent to the 2016 survey
predicted analogue would eventually become obsolete, 56% of those
still consider upgrading to
without a HD analogue solution would still consider upgrading to one if one if it were cost-effective,
it were cost-effective, simple or leveraged existing coaxial cables. simple or leveraged existing
coaxial cables
Perceptions of plug-and-play solutions are broadly positive, despite
a sizeable minority having several misgivings which are mitigated
somewhat by modular systems. Almost one in four (24%) of those
without a plug-and-play system are planning to switch to one and three in
four (75%) said they would be more likely to upgrade to a plug-and-play
solution if it were modular. Nevertheless, there are significant reservations
around integration, future-proofing, the standard of available systems,
suitability to complex installations and being beholden to a single provider
for between one in four and one in three respondents.
Visit IDIS at IFSEC International 2016

IDIS are once again exhibiting at IFSEC International 2016, Europes
largest security trade show. Taking place between 21-23 June at Londons
ExCeL, IFSEC will feature the latest innovations and product launches
from the biggest names in the surveillance and security industries.
IDIS will showcase its flagship solution platform Direct IP, offering a
complete range of cameras, monitors, NVRs and accessories able to
leverage a revolutionary non-server, NVR-based approach to bring
unparalleled simplicity, high performance and affordability together as
never before.
Responding to growing demand for business intelligence the company

will also launch VA in the Box video analytics, which will include people
counting, heat maps and queue management, as well as unveiling an
industry-leading, comprehensive range of H.265 NVRs and cameras at
IFSEC 2016 (find them on stand G700).
Register here to attend IFSEC International 2016.
Once you have registered, click here to pre-book a meeting

with IDIS at IFSEC International.
ABOUT THE SURVEY RESPONDENTS
IT/digital tech/cyber security

Distribution/suppliers/
wholesale
Government
Manufacturing/engineering/
industrial
Finance/banking
Construction
Miscellaneous services
Retail
Transport
Education
Security professional and a decision

maker with procurement
CEO, owner or similar
high-level executive
Head/director of security or similar
Security professional and
NOT a decision-maker with
procurement
Other
Facilities manager
Learn more about security and how to protect
your business at IFSEC International this June
at ExCeL London, 21-23 June 2016.
The 5 top reasons why you should be there this June:
3 Learn from experienced security professionals and develop your knowledge by attending free seminars
3 Grow your network through connecting with over 27,000 of other leading security professionals
3 Save time and pre-book meetings with your preferred suppliers using the Meetings Service
3 Learn how you can generate revenue from a new income stream at the Smart Zone and experience Home
Automation and Intelligent Buildings
3 Protect your business and property by sourcing the best perimeter security solutions from the worlds best suppliers
Register for your badge and secure your place today www.ifsec.co.uk/ifsec_global.
REGISTER TO GET YOUR BADGE TODAY AT WWW.IFSEC.CO.UK/IFSEC_GLOBAL
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P4. Video surveillance needs

P13. Plug-and-play systems INTRODUCTION

Video Surveillance: Market Trends and Expectations, which we

1. What are the security needs of surveillance systems as shaped

3. What are the most important factors driving upgrades to

The report, which also touches on the enduring appeal of analogue

The survey was completed by security professionals with

IDIS is a global security company that designs, develops,

VIDEO SURVEILLANCE NEEDS

Requirements as shaped by sector/environment Proactive surveillance

Confidential data was unsurprisingly a greater source of concern

Surveillance in darkness or dim light

VIDEO SURVEILLANCE NEEDS

Other technical needs specified included:

Other information furnished on the surveillance environment:

VIDEO SURVEILLANCE NEEDS

Most important features/functions for

VIDEO SURVEILLANCE NEEDS

Intriguingly, the 54% who prioritised video analytics software were no

Deemed a priority by 33% of respondents the installation of plug-and-

Invited to suggest other surveillance functions necessary for their

Other requirements included:

VIDEO SURVEILLANCE NEEDS

Integrations: ranked according to security needs

Surveillance systems are increasingly integrated with other technologies

Change in security needs/priorities

Giving an insight into their organisations decision-making process one

In the survey a South Africa-based respondent lamented the decline of

No IP is the only way forward

Other comments included:

Procurement IDIS is committed to

Direct from manufacturer

No We prefer to choose each separate

Upgrading to plug and play

A customer can still choose best-of-breed technologies using a plug-

Other comments from the survey included:

Modular plug and play

Much more likely

Meanwhile, here are some of the most interesting comments about

And the statement in question about integration with other technology

Plug and play is problematic when

Its a perception that also underpins the view held by 20% of

But the perception is misguided, argues Brian Song, MD of IDIS Europe:

Even if the plug-and-play concept is not inherently problematic in the

Many negative perceptions

Only 7% lamented the decline of analogue systems because integration

Other survey comments included:

Key insights Improving rapidly in recent

Modern surveillance systems must be equipped to deal with the

No security system is an island. Surveillance systems arent just

Visit IDIS at IFSEC International 2016

Responding to growing demand for business intelligence the company

Register here to attend IFSEC International 2016.

Once you have registered, click here to pre-book a meeting

ABOUT THE SURVEY RESPONDENTS

IT/digital tech/cyber security

Security professional and a decision

REGISTER TO GET YOUR BADGE TODAY AT WWW.IFSEC.CO.UK/IFSEC_GLOBAL

Supported by Organised by Part of

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