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PROFILE SUMMARY
Dynamic & Business Oriented Food & Beverage Service Professional having more than 8.3Years of
experience in the Hospitality Industry (Restaurant) in the field of Management - Restaurant
Operations
Experienced Professional with exemplary managerial and leadership qualities combined with
professionalism, promoting enthusiasm and teamwork
Expertise lies in identifying and targeting profitable business, conducting service/product branding,
up selling business marketing plans and playing a leading role in pricing decisions
Excel in supervising, training and mentoring the F&B staf to ensure that health and safety standards
are maintained while dealing with customers and performing problem resolution
Diligent & resourceful professional consistently meeting company standards and customer needs,
thereby ensuring profitability, quality and excellent customer service
Focused and meticulous, self-motivated and team oriented; Ability to thrive on challenges and quickly
adapt to new environments and responsibilities
Cross exposure in Sales, with an eye on increasing profitability while maintaining top quality service
Maintaining a professional demeanor and representing an organization in a professional manner &
appearance
AREAS OF EXPERTISE
EDUCATION
ACADEMIC QUALIFICATIONS:
Masters in Business Administration from Priston College (Osmania University)
Bachelor of Hotel Management (BCTCA) From IIHMCA (Osmania University
TECHNICAL PROFICIENCY:
Adobe Reader & MS Office (Word, Excel, PowerPoint, Outlook)
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PROFESSIONAL WORK EXPERIENCE
Managing two Restaurants in accordance with Company Policies and Procedures including directing
the activities of employees in maximizing sales, operating efficiency and profit
Conducting Audits in the Restaurants and sharing feedbacks with Managers
Guiding the Restaurant General Manager to meet the requisite standards within the restaurant by
ensuring that all employees are focused on exceeding customer expectations for Cleanliness,
Hospitality, Accuracy, Maintenance, Product and Speed of Service
Ensure that controls and procedures are implemented on each Restaurant under their control to protect
the security of employees and company funds
Assist the Restaurant General Manager to effectively recruit and select team members using company
systems
Allocate responsibilities to each employee on shift and monitor performance accordingly; ensure tasks
are only undertaken by those employees certified to perform them
Train and develop team members to meet the standards of performance required. Monitor performance
and implement corrective action where required
Restaurant General Manager will report if any aspect of employee relations, customer service,
attendance of and/or inspections by third parties that have or are likely to affect the operation of the
restaurant
Oversaw customer service, facilities management, special events, and food service
Provided administrative support to department; demonstrate ability to improvise, improve procedures,
and meet demanding deadlines
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Coached and mentored direct reports and subordinates; Reviewed each and every rating card on a
monthly basis &Identified restaurant staff for promotion
Worked closely with the Controller in regards to inventory taking, cost control, loading, ordering and
storing
Advised customers on menu choice
Made sure that guests have a good first and last impression of the Restaurant
Develop and implement new work methods and systems for the outlet
Monitored grooming and personal hygiene of staff members. Ensured that all staff report for duty
punctually, wearing the correct uniform and name tags at all times. Ensured that the staff provided
courteous and professional service at all times and that hotel standards are met
PERSONAL DETAILS:
Gender : Male
Nationality : Indian
PASSPORT DETAILS:
DECLARATION:
I hereby declare that above mentioned averments are true and correct to the Best of my knowledge.
Place:
Date:
Yours faithfully
MOHAMMED AKBAR
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