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1. Introduction
(c) (d)
Figure 1 Adding an RJ45 connector to Category 5 STP
cable
You can create a new account for a network user from within
the Active Directory Users and Computers window, by
following these steps (see Figure 4):
i. In the left panel, click once on the organisational unit that
you want to add the user to (for example, FBE Staff for
staff accounts).
ii. Select New>User from the Action menu.
iii. Enter the new users full name and a User ID (the User ID
should be a unique identifier for the user).
iv. Enter a Password for the User ID.
v. Click on Next, then Finish.
Figure 4 Creating a new user account
Before you can use DHCP on your network, you must first
configure these 4 settings. After you have done this, you need to
authorise the DHCP server to respond to requests (right-click on
the server in the left panel and choose Authorise server).
4. Network troubleshooting
First, check that all of the network cables are plugged in and the
hubs/switches are operating properly. Most hubs or switches
will have a light indicating whether or not each connection is
active. If there is a problem, make sure every cable is plugged
securely in to the hub. If the problem persists, try rebooting the
hub. Next, check that all hardware on the server and any
affected client computer is operating OK. You can check this by
looking at the device manager (in Windows 2000, right-click on
My Computer and choose Properties, select the Hardware tab,
then click on Device Manager). This lists all hardware devices
in the computer. If any of them has a problem it will be
indicated by a yellow exclamation mark (a warning) or a red
cross (an error). If there is a problem, double-click on the device
and then click on Troubleshoot. Figure 8 shows the Device
Manager window for the FBE-SERVER computer there are
currently two warnings, for the Patriot Pro II UPS and the PCI
Device.
There are also a number of software tools that you can use to
help track down the problem. Three of the most useful are
described below.
4.1.1 Ping
To test if your network connection is complete from the server
to the workstation, you can use a simple utility, the Packet
Internet Groper, better known as ping. The ping utility works by
sending a message to a remote computer. If the remote computer
receives the message, it responds with a reply message (see
Figure 9). The reply consists of the remote workstation's IP
address, the number of bytes in the message, how long it took to
reply - given in milliseconds (ms) - and the length of time-to-
live (TTL) in seconds. If you receive back the message "Request
timed out," this means that the remote workstation did not
respond before the TTL time expired. This might be the result of
heavy network traffic or it might indicate a physical
disconnection in the path to the remote workstation. An example
of using the ping utility to check the connection to a computer
called AWASA is shown in Figure 10.
4.1.2 Tracert
4.1.3 Ipconfig