Dear, Mrs.

Intawiwat,

This class was amazing for me from start to finish, I was already interested in learning about

technical writing but the way you have set the class up made everything that much more

interesting. If I could I would take this class twice but unfortunately thats not free. Being put into

business teams was very real life and most of the assignments I felt dealt with real life events

that will happen. What I will be taking away from this class are a few things, formatting a

technical document, how to write the tone of a document for bad news, as well as how to just

communicate at a professional level. Personally, I had a heavy load this semester with 19 credit

hours, I dreaded coming to classes but this is the one class I actually looked forward to going to.

I know in the future I will use this to communicate in a professional environment like emailing my

coworkers, team, boss anyone professionally.

I signed up for this class late so the groups were already established but luckily I wasnt the only

one, so coming into a group already made was a little daunting but eventually I became

comfortable with them. I think I participated equally as much as everyone else. Our group did

really well pulling apart assignments and assigning them to each member of the group so we

could all participate, and not one person in our group not finish.

I think closer to the end I got a little overwhelmed with classes because I started to miss

assignments like crazy but I made sure to not let my group down because I dont want to be the

group member that brings my group problems, overall I think I did mostly all I could do to

succeed but I think I could have done more if I had more time (like minus one class). In the end I

still appreciate all the time and effort you put into us as a class because I think I started turning

a lot of assignments in late closer to the end, a lot of teachers just close it on the due date and
thats it, Im glad you give us some wiggle room to get things done! Great class, I really enjoyed

it!

Individual Projects:

My research skills I already thought was good due to my major, we research all the time but in

terms of this class I think my research is still good and an example of that is on my portfolio

under the Individual projects tab is the assignment Policy, I did research by looking at how

most policies are written and formatted mine similar to that, as well as looking through the book

for examples.

For critical thinking, on my complaint and bad news letter, I had to think of my wording very

carefully since these are tough areas and people can get upset by the word choice I choose

even if I dont mean them in a harsh way, it was a little difficult to do that but I did my best to

keep it as nice as possible.

2 SLOs that Im going to discuss that I utilized is knowledge of Convention and Rhetorical

Knowledge. Knowledge of Convention in both my bad news letter and my complaint letter again

because they are bad news or problem/error writings and because of that I really needed to

watch my content and organization of my writing, like placement of positive content and

negative content, I always started off with the good and then bad but in a good way and then

end with good. For Rhetorical knowledge on the same examples, since I knew it was a bad

news, problem/error writing and my audience wasnt to happy or wasnt going to be happy

after hearing my information it changes how I would normally write a letter.

Group Project

It enhanced my research skills by allowing me to do more research, I think Im already pretty

good at research but to get better at something you keep doing it. I researched about formatting,

and what Aperture Science really did.

SLOs
We used rhetorical knowledge on I think just about every assignment because our audience

frequently changed the way we were going to write something, the structure, wording and etc.

An example of this is on my portfolio (group -> proposal) when writing our proposal we placed

all of the necessary information at the top and do more explanation closer to the middle/bottom

of the page.

We used Critical Reading but in a way that if our imaginary employees read it, they will

understand we have the know how to be able to do this. For example the personas we made in

our groups, which is also in the same proposal paper.

We used knowledge of conventions when making the proposal because we are trying to get

money to expand the facility so we arent going to send an informal letter, wed send a proposal

and budget letter/email.

Finally, we used Critical reflection and Im going to use the same example, on the proposal to

show why we needed this money to expand, and beyond that why we needed to expand, what

was going to be gained by the company.

There was much Composing Processes when creating our group documents.

This was just one example of many, a lot of our group work followed the SLOs.

GROUP EVALUATION FORM

VALUES: 5 = Superior 4 = Above Average 3 = Average 2 = Below Average 1 = Weak

ATTRIBUTE MYSELF 1.Dylan 2.Justin 3.Kaleb 4.Riley

Partcipated in 4 5 5 5 5
group
discussions.
 Helped keep 3 5 5 5 5
the
group on task.

Contributed 5 5 5 5 5
useful
ideas.

Quality of 5 5 5 5 5
completed work

Contributed 5 5 5 5 5
equally

TOTALS 22 25 25 25 25

Textbook Exercises
I think the textbook exercises were pretty useful, if you look at all of my textbook assignments I picked,
most of them if not all are structured after the example given in the book. I know the book is a
suggestion but it still helped with formatting and seeing the content that was placed in certain sections.
An example of a useful exercise is having to rewrite/restructure the document about washing hands (in
my portfolio under textbook assignments Ex.4 (PG.35)), this is useful because I need to learn the
structure of how it is and learn my audience so I can make it like how it should be.

SLOs I think they all relate to the textbook Exercises because in business/professional there is always a
scenario that hits all of the SLOs. On my portfolio for example, if you look at Ex.4 (PG.35), I had to
rewrite and restructuring a document and place my own spin on it to make employees more interested
in reading it or at least getting the important information out to employees. I needed to know my
audience and who will be reading this, Rhetorical Knowledge. I needed to understand what the first
document was trying to do so not only I could replicate but understand the idea they were trying the
pass along, Critical Reading. Finding out the format or where they typed this could help figure out rules
and guidelines, Knowledge of Conventions.