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Flats Symposium Agenda

National Postal Forum 2008


Tuesday, May 20, 2008

Speaker /
Time Activity
Participant(s)

Mike Winn
10:15 am Welcome
Tom Foti

10:30 am Keynote - USPS Flats Strategy Bill Galligan

Rosa Fulton
10:50 am Flats Sequencing System (FSS-101)
Brent Raney

Mike Winn
James West
11:15 am Panel 1 – The Future of Flats Addressing
Krista Finazzo
Steve Dearing

12:00 pm Future Technology for the Flats World Walt O’Tormey

12:15 pm Lunch Break

Joe Schick
1:30 pm
Panel 2 – Flats Containerization Krista Finazzo
Sharon Daniel
Anita Pursley
Panel 3 – Logistics, Planning, and Transportation in
2:15 pm Tony Dobush
the Flats Sequencing Environment
Jeff Williamson

3:00 pm Afternoon Break

FSS Communication Workgroup Introduction and Peter Moore


3:20 pm
Briefing Sharon Daniel

Mike Winn
3:35 pm FSS Town Hall Session Jack Widener
Rosa Fulton
Tom Foti

4:15 pm Wrap-up Mike Winn

Speakers Title & Company Information on the Next Page

1
Flats Symposium Agenda
National Postal Forum 2008
Tuesday, May 20, 2008

Speakers

Bill Galligan Walt O’Tormey


Senior Vice President, Operations Vice President, Engineering
United States Postal Service United States Postal Service

Rosa Fulton Mike Winn


Executive Director, FSS Director, Postal Affairs and Operations
United States Postal Service R.R. Donnelley

Tom Foti Jack Widener


Manager, Integration and Planning, Marketing Director, Finishing and Distribution
United States Postal Service Newsweek

Steve Dearing Joe Schick


Manager, Intelligent Mail Planning & Standards Director, Postal Affairs
United States Postal Service Quad Graphics

Brent Raney Anita Pursley


Manager, Technology Applications, Engineering Vice President, Postal Affairs
United States Postal Service Quebecor World Logistics

Krista Finazzo James West


Manager, Operational Requirements & Integration Director, Postal and Government Affairs
United States Postal Service Williams-Sonoma

Sharon Daniel Tony Dobush


Manager, Mailing Standards Partner
United States Postal Service PLS-Midwest

Jeff Williamson Peter Moore


Manager, Network Development & Support President
United States Postal Service Peter J. Moore & Associates, LLC

2
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National Postal Forum

Flats Symposium 2008


Bill Galligan
Senior Vice President, Operations
USPS

National Postal Forum 2008


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National Postal Forum


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National Postal Forum USPS Salary & Benefits: $54 Billion

Mail Processing 22%

Support 0.9%

Other Functions 9%

Delivery 43%

Customer Service 16%

Maintenance 6%
Vehicle Services 2.4%

Source: 2007 Annual Report


®

National Postal Forum Managing Delivery Costs

‰ Incremental Cost Improvements Over the


Last 10 Years

‰ Delivery Will Continue to be Largest Cost


Center

‰ Continued Delivery Point Growth

‰ Address Infrastructure Burden


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National Postal Forum What is Delivery Point Sequencing?

Technology Places Mail Pieces


into Exact Order of Delivery
National Postal Forum
®
Letter Mail Technology (City) – DPS Trend

DPS Letter and Cased Volume History (City Delivery) 87%

100.0

90.0
DPS Letters
Cased Letters
80.0

70.0

60.0
Percent

50.0 • USPS Has Sequenced Letters


40.0 Since 1993
30.0 • Resulting in Over $5 Billion
20.0
Annual Savings
10.0

0.0
1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008
YTD
Cased Letter %
Fiscal Year
DPS Letter %
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National Postal Forum Replicate Letter Mail Success for Flats


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National Postal Forum


Flat Volume Trend
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National Postal Forum


Annual Flat Volume

52 Billion Flats
FY 2007 (RPW)

First-Class
Mail
8% Standard
Mail
75%
Periodicals
17%
®

National Postal Forum Flats End-to-End Strategy

‰ Streamline and Simplify Mail Make-up

‰ Reduce Number of Entry Points

‰ Induct the Mail Where Processed

‰ Bypass Sack / Bundle Distribution

‰ Automate Mail Preparation

‰ Automate Sequencing of Flats for Delivery

‰ Leverage the Use of Data


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National Postal Forum Mailer Changes

1. “The Address”

2. Mail Entry

• Entry Points

• Critical Entry Times

3. Mail Prep in FSS Environment


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National Postal Forum FSS Benefits

‰ Substitute Technology for Manual Labor

‰ Manage Delivery Growth

‰ Reduction in Future Delivery Vehicles

‰ Reduction in Facility (Delivery Unit)


Space Needs

‰ Improve Processing Performance and


Service

‰ End-to-End Visibility

‰ Create Lowest-Combined-Cost System


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National Postal Forum

Flats Symposium 2008


FSS 101
Rosa Fulton Brent Raney
Executive Director, FSS Manager Technology Development
USPS USPS

National Postal Forum 2008


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National Postal Forum Agenda

‰ Overall Program Timeline

‰ Prototype FSS Test

‰ Pre-Production FSS Status Dulles VA

‰ FSS System Overview

‰ Production Deployment
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National Postal Forum Multi Phase Development / Deployment

Prototype – Indianapolis IN Apr 2006

BOG Approval 100 Production FSS Machines Dec 2006

Pre-production Install – Dulles P & DC Sept 2007

Production - First Article Installation May 2008

Phase 1 Deployment Begin Oct 2008

Phase 1 Deployment End


Oct 2010
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National Postal Forum Prototype – Proof of Concept

Test System - 192 bins and 2 feeders


Mail prep work stations 21,600 Pieces per hour
ai equipped flat feeders 16,200 Delivery points
OCR / VCS / ICS Carrier Routes – 20 - 25
2nd pass feeder assist Flat volume 30,000
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National Postal Forum Indianapolis, Indiana – June 2006

Test performed from April 17th


to June 10th 2006

‰ FSS Machine Location


z Mail Processing Annex
(MPA)
z Indianapolis, IN

Carmel Indiana Delivery Unit


‰ FSS Delivery Unit
Processed mail z Carmel IN
for
Zone: 46032 z Zip Code – 46032, 46033, &
46082
City Carriers – 24
Rural Carriers - 16
z City Carriers – 35
z Rural Carriers - 31
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National Postal Forum Indianapolis Test – June 2006

Four Major Areas Tested & Analyzed


1. Machine Performance
2. Processing Operational Impacts
3. Delivery (City & Rural) Impacts &
Concepts
ƒ In-office Operations

ƒ Street Activity

4. Customer Service Distribution Impacts


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National Postal Forum


Phase 1 Deployment – 100 Systems

Dec 2006: BOG Approve 100 Phase 1 FSS

‰ 29 Districts

‰ 33 Processing Facilities (FSS Locations)


z 28 Existing Processing Centers

z 5 New Facilities

‰ 2 - 5 Systems per Facility

‰ 1,800 Zones
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National Postal Forum


Phase 1 FSS Deployment Sites
#
Area Districts Plants / Facility
FSS

Northern NJ 4 NJ BMC
NYM Long Island NY 3 Mid Island NY P & DC
Central NJ 3 Trenton NJ P & DC
Boston 3 Northwest Boston P & DC
Massachusetts 4 Middlesex Essex P & DC
NE
Connecticut 5 Springfield BMC
SE New England 3 Providence RI P & DC

EA Columbus 3 Former Columbus P & DC

South Florida 5 New Miami Facility Project


SE Atlanta 4 Atlanta BMC
Central Florida 4 Orlando P & DC

Colorado / Wyoming 5 Denver P & DC


WE Arizona 5 New West Valley (Phoenix) Facility Project
Mid America 2 Kansas City P & DC
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National Postal Forum


Phase 1 FSS Deployment Sites
#
Area Districts Plants / Facility
FSS
Los Angeles 2 Herb Peck Annex
Sacramento 3 Sacramento P & DC
Bay-Valley/San Francisco 4 San Jose P & DC
PA Sierra Coastal 4 Van Nuys Main Office
Santa Ana 2 Anaheim P & DC
3 New Aliso Viejo Facility Project
San Diego 2 New Perris DPC Facility Project
Greensboro 2 Raleigh P & DC
2 Greensboro P & DC
CM Northern VA 4 Dulles P & DC
Richmond 4 New Richmond Facility Project
Capital 2 Curseen-Morris P & DC
Greater Indiana 2 Indianapolis MPA
Northern IL 3 Palatine P & DC
2 Carol Stream P & DC
GL
Central IL 2 Fox Valley P & DC
2 South Suburban P & DC
Southeast MI 2 New Royal Oak Facility Project
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National Postal Forum Dulles Pre-production Status

Installation Complete Oct 2007

Integration / Machine Testing Nov 2007

Live Mail Ramp-up Dec 2007

Feb /Apr
Field Pre-Test/Test 2008

Full Machine Ramp Up May 2008


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National Postal Forum Dulles Pre-Production FSS


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National Postal Forum Dulles: Pre-production FSS


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National Postal Forum Flat Sequencing System Overview

Tray
Staging

Flats Sorting
Machine
Dolly
Induct

Stand-
Alone Mail
Integrated Prep
Tray
Converter
Feeders /
Auto-
Induction
®

National Postal Forum Stand-Alone Mail Prep Overview


ACTs

Dolly

Bundles and flat tubs are


prepped into Automation
Compatible Trays (ACTs) and
then loaded onto Dollies
®

National Postal Forum Dolly Induct Process


Dolly Induct
Dolly

In-Feed Line ACTs


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National Postal Forum Infeed Line: Automated Feeder

Automated Feeder
Infeed Line Facts:
ƒ 2 Infeed Lines per machine

ƒ 2 Feeders per Infeed Line

ƒ 3 Flats per Second per Feeder

ƒ 6 Flats per Second per Infeed

ƒ 12 Flats per second total


®

National Postal Forum Infeed Line Functionality


Image Acquisition Module

ƒ 6 piece per second processing rate


ƒ OCR / VCS System

Labeling Module

ƒ Labeler
ƒ Printer
ƒ Verifier
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National Postal Forum TOP 2000 Sorter

Sorter Facts:
ƒ 2 levels, 2 sides
ƒ 360 bins
ƒ Automated empty tray supply
ƒ Automated tray exchange
ƒ Automated full tray takeaway

Rigid Captive Tray (RCT)


ƒ Improves stack quality
ƒ Maintains mail sequence
ƒ Used within FSS only
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National Postal Forum Tray Staging

Tray Staging used between passes


ƒ Pass 1 to Pass 2
ƒ Pass 2 to Dispatch

Staging Capacity
ƒ 768 Staging locations
ƒ 360 Full Tray Accumulation Line
®

National Postal Forum Integrated Tray Converter


Automating Second Pass Feeding

1st Pass Mail ACTs


In RCTs
Integrated Tray
Converter (ITC)
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National Postal Forum Integrated Tray Converter


Verticalizing Flats for Dispatch

Sequenced Mail
Street Trays
In Rigid Trays
Integrated Tray
Converter (ITC)
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National Postal Forum Tray Labeling and Container Loading

Street Trays are loaded


automatically into
rolling carts

Carrier Automated Street Tray Rack (CASTR)


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National Postal Forum Northern VA Delivery Operations


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National Postal Forum Manual Sequencing for Delivery


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National Postal Forum DPS Letters


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National Postal Forum


Fairfax – FSS DPS
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National Postal Forum Fairfax – FSS Route

Saturation
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National Postal Forum Fairfax – FSS Route


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National Postal Forum Reston – FSS DPS


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National Postal Forum Reston – FSS Route


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National Postal Forum FSS Production Roll-out

1st Production FSS – Dulles VA


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National Postal Forum FSS Production Roll-out

1st Production FSS – Dulles VA


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National Postal Forum


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National Postal Forum

Flats Symposium 2008

National Postal Forum 2008


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National Postal Forum Panel Members

Mike Winn
Director, Postal Affairs and Operations
R.R. Donnelley

Krista Finazzo
Manager, Operational Requirements and Integration
United States Postal Service

Steve Dearing
Manager, Intelligent Mail Planning & Standards
United States Postal Service

James West
Director, Postal and Government Affairs
Williams-Sonoma
®

National Postal Forum Flats Sequencing System (FSS)

Tray
Staging

Flats Sorting
Machine
Dolly
Induct

Stand-
Alone Mail
Integrated Prep
Tray
Converter
Feeders /
Auto-
Induction
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National Postal Forum

Flats Symposium 2008

National Postal Forum 2008


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National Postal Forum New Address Standards

New Standards for the Delivery Address are


Effective in March 2009 and Specify:

‰ Minimum Type Size for All Commercial Flats

‰ New Spacing Requirements for All Automation


Flats

‰ Placement Within the Top Half of the Mailpiece


for All Commercial Flats Except First-class Mail
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National Postal Forum New Address Standards

Address Characteristics — Type Size and Spacing

0.125"

0.028"
0.028 "

0.028"

0.125"

Ideal Address: Uses Type Larger Than 8 Points, All Required/


Recommended Clear Spaces, and Arial Capital Letters
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National Postal Forum New Address Standards

Address Characteristics — Type Size and Spacing

Mailers May Use 6-point Type if a POSTNET or Intelligent


Mail Barcode with a Delivery-Point Routing Code is Used
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National Postal Forum New Address Standards

The Delivery Address Must be Entirely Within


The Top Half of The Mailpiece– the “Top” is:

‰ Either of the Shorter Edges on Enveloped or


Poly-Wrapped Pieces

‰ The Upper Edge When the Spine is Placed On


the Right-Hand Side of an Unenclosed Piece

‰ Either of the Shorter Edges on all Carrier


Route (or ECR) Saturation Pieces
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National Postal Forum New Address Standards

Catalog Example

******** 5-DIGIT 98765

Top half ATTN: VICE PRESIDENT


ABC COMPANY
Bound edge
123 MAIN ST
ANYTOWN US 98765-4321

Usually Addressed on
Back Cover.
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National Postal Forum New Address Standards

Magazine Example

******** 5-DIGIT 98765


ATTN: VICE PRESIDENT
ABC COMPANY
123 MAIN ST
ANYTOWN US 98765-4321

Top half Bound edge

Usually Addressed on
Front Cover
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National Postal Forum New Address Standards

Magazine in Polywrap Example

Top half

ANYTOWN US 98765-4321
ATTN: VICE PRESIDENT
******** 5-DIGIT 98765

ABC COMPANY
123 MAIN ST
Often Addressed
on an Insert.
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National Postal Forum New Address Standards

Business Envelope Examples

Horizontal Format is Still Okay

Top half Top half

******** 5-DIGIT 98765


ATTN: VICE PRESIDENT
ABC COMPANY
123 MAIN ST
ANYTOWN US 98765-4321
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National Postal Forum Resources

Postal Explorer
pe.usps.com

MailPro
usps.com/mailpro

DMM Advisory
dmmadvisory@usps.com
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National Postal Forum

Flats Symposium 2008


Intelligent Mail® Barcode
Steve Dearing
Manager, Intelligent Mail Planning & Standards
USPS

National Postal Forum 2008


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National Postal Forum Intelligent Mail® Barcode

‰ Importance and Richness of the Intelligent


Mail Barcode
z Improved Tracking Intelligence
ƒ Can Uniquely Identify More Mailpieces
ƒ Enables Improved Customer Service
ƒ Enables Service Measurement
z Multiple Services through One Barcode
ƒ Provides More Real Estate for Mailpiece
ƒ Automation Discounts, One Code Confirm™, OneCode
ACS™
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National Postal Forum Intelligent Mail® Barcode

‰ Challenges of the Intelligent Mail Barcode


z Worked With the Flat Mail Industry (IDEAlliance)
ƒ Tested Variable Print Speeds and Book
Thickness
ƒ Identified Inkjet Constraints
ƒ Modified Barcode Specifications
ƒ Shortened Height of Barcode
ƒ Reduced Barcode Clearance
ƒ Increased Void Tolerance
ƒ Retain Comparable Footprint of POSTNET™
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National Postal Forum

Flats Symposium 2008


Customer Perspective & Challenges
James West
Director, Postal and Government Affairs
Williams-Sonoma

National Postal Forum 2008


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National Postal Forum Customer Perspective and Challenges

‰ Challenge to Creative Flexibility

z Compromise Prime Merchandising Space

z Hinder Creative Flexibility

z Address Orientation Within Address Area


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National Postal Forum Customer Perspective and Challenges

‰ Value Challenge

z Sales Revenue vs. Mailing Requirement

z What is Our Other Option?

z Is This a Permanent Change?

z What is FSS and Why is it Important?


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National Postal Forum

Flats Symposium 2008


USPS Engineering - Future Technology
Walt O’Tormey
Vice President, Engineering
USPS

National Postal Forum 2008


Engineering Solutions

‰ Bulk Flats Processing

‰ Flats Postal Address


Redirection System
Bulk Flats Processing (BFP)

BULK FLATS PROCESSING & EQUIPMENT


HAVE EVOLVED TOGETHER

Manual Mechanized
Bulk Flats Processing
THE MAILING COMMUNITY & USPS ARE
EXPLORING FUTURE BULK FLATS PROCESSING
‰ MTAC formed two subcommittees to review flat mail
preparation
z MTAC 96 – Adopt “Auto-Ready” Pallets
z MTAC 115 – In Process

“Auto-Ready” Pallet
BFP - Low Footprint

SAMP: 1410 sq ft

MANUAL

MECHANIZED BFP 1125 sq ft

AUTOMATED

Auto-Ready: 1 BFP and 1 SAMP Serves 2 FSS


MULTI-ZONE BFP IN DEVELOPMENT

De-palletize bundles

Bundle Buffer/Sort

Cut Straps Load ACTs

Stack ACTs

Make Dollies
FLATS PARS

Flats Postal Address Redirection System


PARS for Flats
Postal Address Redirection System for Flat Shaped Mail
‰ Corrects Addresses Not Current
‰ Corrects to the Finest Depth of Sort

AFSM Machines Will


ƒ Intercept
ƒ Process Return to Sender
ƒ Label and Print Current Address

FSS Will Intercept


Undelivered-As-Addressed

Undeliverable-as-addressed (UAA) mail


processing. Every year…
− 17% of population moves
− Resulting in 45 million change of address
requests
− 5-6 billion undeliverable-as-addressed
mailpieces
Forwarding Prior to FPARS

NY

LA

Recipient
moved!

MIAMI
FPARS Interception Solution

Recipient
moved, NY
intercept &
label

LA

MIAMI
FPARS

Schedule
‰ Prototype Test Boston – February 08

‰ FPARS Contract Award – Tentative, Fall 08

‰ Field Test – Next Year


United States Postal Service - Engineering

Engineering Focus –
Provide Customer Benefits

‰ Reduce Cycle Time – Service

‰ Control Total Process Costs

‰ Increase the Value of the Mail


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National Postal Forum

Flats Symposium 2008

National Postal Forum 2008


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National Postal Forum Panel Members

Sharon Daniel
Manager Mailing Standards
United States Postal Service

Krista Finazzo
Manager Operational Requirements and Integration
United States Postal Service

Joe Schick
Director Postal Affairs
Quad Graphics
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National Postal Forum FSS Mail Preparation — Focus

‰ Match Mail Preparation and Entry to


Processing Needs

‰ Manage Impact on Mailing Processes

‰ Maintain Sufficient Pallet Volume

‰ Sustain and Grow Flat Mail


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National Postal Forum FSS Mail Preparation — Pricing

‰ Carrier Route Bundles & DDU Entry are Not


Needed in FSS Zones
‰ Maintain Pricing Structure But Change Prep:
z FSS Zones
ƒ 5D Bundle Contain 5D/CR/HD Pieces
ƒ DSCF Lowest Priced Entry Point
z Non-FSS Zones
ƒ Separate 5D/CR/HD Bundles
ƒ DDU Lowest Priced Entry Point For CR/HD
Pieces
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National Postal Forum Pallet Preparation

‰ Bypass APPS

‰ Enable Auto Induction

‰ Create Efficient Preparation for Both


FSS and Non-FSS Mail

‰ Maintain Sufficient Pallet Volume


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National Postal Forum Bundle Preparation

‰ Strapping Only

‰ No Counter-Stacking

‰ Bundle Thickness to Maximize Mail into


Automation-Compatible Trays
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National Postal Forum Auto Prep Test

Auto-Ready Pallet Finished Product


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National Postal Forum End-to-End Solutions

‰ Streamline and Simplify Mail Makeup

‰ Reduce Number of Entry Points

‰ Bypass Bundle and Sack Distribution


Where Possible

‰ Automate Mail Preparation

‰ Leverage Data Exchange


®

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National Postal Forum

Flats Symposium 2008

National Postal Forum 2008


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National Postal Forum Panel Members

Anita Pursley
Vice President, Postal Affairs
Quebecor World Logistics

Jeff Williamson
Manager, Network Development and Support
USPS

Tony Dobush
Partner
PLS-Midwest
®

National Postal Forum Agenda

‰ Integration of FSS into Network

‰ Drop Shipment Changes

‰ Network Strategy

‰ Industry Challenges / Opportunities


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National Postal Forum Integration of FSS into USPS Network

‰ Deploy to Multiple Types of Facilities

z Co-located with Bundle Distribution

z Co-located with P&DC Operations

z Stand Alone FSS Deployment


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National Postal Forum Integration of FSS into USPS Network

‰ Transportation Flow To FSS


z End-to-End Product Through Existing Network
Transportation
z Drop Ship
ƒ Down Flow From Upstream Entry (BMC, ADC,
SCF)
ƒ Directly to FSS Site
‰ Transportation From FSS to DDU – Based on
Density to Optimize Trip Utilization
z Direct to DDU
z Transfer Through P&DC
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National Postal Forum Drop Shipment Impacts

‰ Objective is to Minimize the Number


Of Entry Points

‰ Preparation Changes to Align With


FSS Schemes

‰ Service Standards

‰ CET
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National Postal Forum USPS Network Strategy

‰ Objective:

z Create a Network That Produces


the Lowest Combined Cost for
USPS & Customers, and Improves
Consistency of Service
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National Postal Forum USPS Network Strategy

‰ Focus on:
z Air Transportation
ƒ Reliable Low Cost Air Network
ƒ Reduce Air Mail Center (AMC) Operating Cost

z Processing & Distribution Center (P&DC)


ƒ Plant Consolidations
ƒ Eliminate Excess Processing Capacity

z Bulk Mail Centers (BMC)


ƒ Optimize Utilization of Key Assets
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National Postal Forum Industry Challenges / Opportunities

‰ FSS in Multiple Facility Types


z Increase in Number of Entry Points
z Multiple Requirements for Drop Ship Entries
z CET Management for In-Home Planning

‰ New Pallet Preparation Requirements


z Additional, Smaller Pallets
z Increased Number of Sacks
z Less Finer Level Sorted Pallets
z Additional Handling Costs
®

National Postal Forum Industry Challenges / Opportunities

‰ Co-Mail and Co-Palletization


z Value of Co-Mail Increases?
z Added Complexity
z Additional Space / Staging Requirements

‰ Transportation
z Increased Costs – Fuel, Stop-off Charges
z Load Factor
z Load Stability
®

National Postal Forum Summary

Despite Challenges, the Industry


Supports the FSS Initiative and the
USPS Objective of Creating a Network
that Produces the Lowest Combined
Cost for USPS & Customers and
Improves Consistency of Service
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National Postal Forum

Flats Symposium 2008

Peter Moore
President, Peter Moore & Associates

National Postal Forum 2008


Communication Team
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National Postal Forum

‰ Cross-functional

► Industry

► Postal

‰ Co-chairs

► Peter Moore – Industry (PJM@PeterMoore.com)

► John Nagla – Postal Service (john.nagla@usps.gov)


Purpose
®

National Postal Forum

‰ Develop Process to Facilitate FSS-


Related Communications Among
Key Stakeholders
► Customers – Mail Owners
► Mail Service Providers
► USPS
Initial Questions
®

National Postal Forum

‰ What data needs to be communicated?

‰ Who needs to know?

‰ What is the necessary timing? Frequency?

‰ How well suited are existing


communication channels?

‰ What changes and additions are needed?

‰ How best to provide feedback?


Key Data
®

National Postal Forum

‰ FSS Deployment Schedule


‰ Entry Points
‰ Critical Entry Times
‰ Mailing Standards
‰ Mailpiece Design
‰ Preparation Requirements
Establishing the Process
®

National Postal Forum

‰ Program Initialization

► Raise Awareness

► Create and Refine Data Structures And


Communication Channels

‰ Deployment Of Machines Into New Areas

► Labeling, Transportation Changes

► Regional Effects – Local & Regional


Mailers
Short Term Objectives
®

National Postal Forum

‰ FSS Web Page


► Linkage from USPS.com, RIBBS, etc

► Specific Data

► Links to all Things FSS

‰ Brochures
► Addressing

► Preparing for FSS

► Distribution Through BMEU, PCC, BSN


More Specifics
®

National Postal Forum

‰ Addressing Presentation
‰ “Workshop-in-a-box”
► PowerPoint
► For use at PCCs, Industry Meetings, etc.
► Addressing, FSS, IMB
‰ Speakers Bureau
► Industry Functions; e.g., Conferences
► USPS Functions; e.g., PCC meetings, Focus
Groups
Resources
®

National Postal Forum

‰ National Postal Forum


‰ FSS Symposium DVD
‰ Postal Explorer
‰ PCC Insider
‰ PCC Education
‰ DMM Advisory
‰ MailPro
®

National Postal Forum


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National Postal Forum


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National Postal Forum


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National Postal Forum


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National Postal Forum


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National Postal Forum


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Flats Sequencing System


Overview

Presented by: <your name>


Agenda

‰ Background

‰ Flats Strategy

‰ Flats Sequencing System (FSS) at a Glance

‰ Deployment Timeline

‰ FSS Equipment & Processing Strategy

‰ Mailing Industry Impacts

‰ Conclusion & Questions


2
The Strategic Transformation Plan

“Reduce the cost of meeting


universal service obligations
by focusing on major cost
drivers, especially delivery
operations. Fully capture
improvements from existing
equipment and technology
and target new investments to
further drive productivity
gains.”

3
What is Flat Mail?

Magazines

Large Envelopes
4
Catalogs
What is Delivery Point Sequencing

‰ Technology Places Mail Pieces into Exact Order of


Delivery

‰ USPS Has Sequenced Letters Since 1993

● Over $5 Billion Annual Savings

‰ Flats Sequencing System


(FSS) Will Replicate for Flats
What we do Today for Letters

5
Annual Flats Volume
52 Billion Flats
FY 2007 (RPW)

First-Class
Mail
8% Standard
Mail
75%
Periodicals
17%

6
Delivery Handling of Flats Today
52 Billion Flats
Saturation

FSS
20% Target
Volume
Needs Casing
By Carrier

80%

7
USPS Salary & Benefits: $54 Billion

Mail Processing 22%

Support 0.9%

Other Functions 9%

Delivery 43%

Customer Service 16%

Maintenance 6%
Vehicle Services 2.4%
8
Source: 2006 Annual Report
Managing Delivery Costs

‰ Successful Cost Management Over the


Last 10 Years

‰ Will Continue to be Largest Cost Center

● Continued Delivery Point Growth

‰ Ease Rate Pressure by Aggressive Cost


Reductions

9
Flats Sequencing Benefits

‰ Minimize Carrier In-Office Time


● Substitute Technology for Manual Carrier Casing
‰ Benefit From Street Opportunities
● Carriers Start Street Delivery Earlier
● Consistent Delivery Times
● Manage Growth
● Optimize Routes
‰ Other Benefits
● Delivery Day Visibility
● Capture Real Estate Opportunities
10 ● Manage Vehicle Fleet
FSS Flats Strategy

‰ Letters and Flats Sorted Separately


● DPS Letter Sorting Continues
● Flats Sequencing in Delivery Point Order

‰ Saturation Mail Continues


‰ Reengineer Our Processes for Handling
“Residual Volumes”

11
FSS Flats Strategy

TODAY TOMORROW

12
FSS at a Glance Flats Sequencing System
Tray Staging

Carousel-style
Sorter
Dolly Induction
Subsystem

Mail Prep
Subsystem
Integrated Tray
Converters

13 Automatic High
Speed Feeders
Deployment Timeline

‰ Prototype – Indianapolis IN Apr 2006

‰ BOG Approval 100 Production FSS Machines Dec 2006

‰ Pre-production Install – Dulles P & DC Sept 2007

‰ Production First Article Jul 2008

‰ Phase 1 Deployment Begin Oct 2008

‰ Phase 1 Deployment End Oct 2010

14
Phase 1 Deployment – 100 Systems

‰ 28 Districts

‰ 32 Processing Facilities (FSS Locations)

● 27 Existing Processing Centers

● 5 New Facilities

‰ 2 - 5 Systems per Facility

‰ 1,700+ Zones (and growing!)

15
Phase 1 FSS Deployment Sites

#
Area Districts Plants / Facility
FSS

Northern NJ 4 NJ BMC
NYM Long Island NY 3 Mid Island NY P & DC
Central NJ 3 Trenton NJ P & DC
Boston 3 Northwest Boston P & DC
Massachusetts 4 Middlesex Essex P & DC
NE
Connecticut 5 Springfield BMC
SE New England 3 Providence RI P & DC

EA Columbus 3 Former Columbus P & DC

South Florida 5 New Miami Facility Project


SE Atlanta 4 Atlanta BMC
Central Florida 4 Orlando P & DC

Colorado / Wyoming 5 Denver P & DC


WE Arizona 5 New West Valley (Phoenix) Facility Project
Mid America 2 Kansas City P & DC

16
Phase 1 FSS Deployment Sites
#
Area Districts Plants / Facility
FSS
Los Angeles 2 Herb Peck Annex
Sacramento 3 Sacramento P & DC
Bay-Valley/San Francisco 4 San Jose P & DC
PA Sierra Coastal 4 Van Nuys Main Office
Santa Ana 3 New Aliso Viejo Facility Project
2 Anaheim
San Diego 2 New Perris DPC Facility Project

Greensboro 2 Raleigh P & DC


2 Greensboro P & DC
CM Northern VA 4 Dulles P & DC
Richmond 4 New Richmond Facility Project
Capital 2 Curseen-Morris P & DC

Greater Indiana 2 Indianapolis MPA


Northern IL 3 Palatine P & DC
2 Carol Stream P & DC
GL
Central IL 2 Fox Valley P & DC
2 South Suburban P & DC
Southeast MI 2 New Royal Oak Facility Project
17
New Equipment – Flat Trays

Tray Type Contents Where used

Automation ƒ Mail preparation


ƒ Mail to be
Compatible Tray ƒ Automated Induction
sequenced
(ACT) (ai)
ƒ 12” mail
16”x16.25”x10.4” ƒ ITC output

ƒ 1st pass & 2nd ƒ Sorter outputs


Rigid Captive Tray pass in process ƒ In process tray
(RCT) mail staging
19” x 13.75”x 12” ƒ Sequenced mail ƒ ITC Input
ƒ 9” mail

ƒ Verticalized mail ƒ ITC output dispatch


Street Tray
for carrier ƒ Dispatch
17.83”x12.125”x6”
ƒ 15” mail ƒ Mail Carrier

18
Prototype Trays – Under Development
New Equipment - FSS Street Tray

19
Prototype – Under Development
New Equipment - Dolly

20
Prototype – Under Development
New Equipment - Transport

21
Carrier Automation Street Tray Rack (CASTR)
Prototype – Under Development
Potential New Equipment –
Vehicle Stowage & Retrieval

22 Vehicle Stowage & Retrieval System


Prototype – Under Development
FSS Processing Strategy

‰ 17 Hour Run Day (Operating Window)

‰ 280,500 Sequenced Pieces Per Day Per Machine

‰ 1st and 2nd Pass are Run Consecutively

‰ Each Zone Will be Run Once a Day

‰ One Dispatch Per Day Per Zone (other than FCM)

‰ FCM May Not be in DPS based on FSS Operating


Window and Mail Availability
23
Mailing Industry Impacts

1. Increase Customer-Applied Delivery Point Barcodes

2. Improve Address and Barcode Readability

3. Standard Address Placement

4. Evolving Standards for Machinability

5. Match Mail Preparation Requirements to Processing


Needs

6. Changes in Entry Points and Critical Entry Times


24
Increase Customer Applied Delivery Point Barcodes

5-digit
<1% No Barcode
7%
● Transition from 9-Digit to
11-Digit

● Move From 11-Digit to 9-digit


Intelligent Mail Barcode 33%

● Intelligent Mail Barcode


is Available Now for Flats
11-digit
60%

2007 Flat Barcode Analysis


Barcode sampling results - January 2007

25
Improve Address Readability

‰ Address Format Improvements


● 8-Point Font Size (at least 0.080 inch tall)
● Horizontal and Vertical Character Spacing
● Maximum 5 blank spaces
● Prefer sans-serif type font
● Prefer all capital letters

26
Standard Address Placement

‰ Orient Address for Carrier Street Handling


Implement MTAC Workgroup 101 Results

• This could represent the front or


Anywhere, USA 12345

Anywhere, USA 12345


123 Main St
John Doe
John Doe 123 Main St
Anywhere, USA 12345
123 Main St

back cover of the mailpiece.


John Doe

• For enveloped or polywrapped


pieces, the top is either of the
Can be left or right shorter edges.
justified, or centered.
Can face left or right • Delivery address and optional
delivery endorsement can
appear anywhere in the address
zone (top half above the dotted
line) when the bound edge is
Anywhere, USA 12345
123 Main St
John Doe

Address cannot read aligned to the right.


upside-down in relation to
the top edge. • Customer number, source code,
and messaging can appear
anywhere on catalogs.
Bound edge
on right
27
New Placement Standards

‰ The new address placement standards apply to all


presorted, automation, and carrier route Periodicals,
Standard Mail, and Package Services flats.

‰ Address must be in top half of mailpiece.

‰ Vertical address may cross midpoint if placed within 1


inch of top edge.

‰ When the address is on an insert polywrapped with the


host piece, the address must maintain placement
throughout processing and delivery.

28
Address Format

One-inch label using 10-point type and


all required/recommended clear spaces.

29
Address Format

Eight-point type.

Six-point type.
30
New Formatting Standards

‰ All commercial flats must be addressed using at least 8-


point type (each letter or figure must be at least 0.080 inch
high).
‰ Flats using 11-digit POSTNET barcode or Intelligent Mail
barcode may use 6-point type (each letter or figure must
be at least 0.065 inch high).
‰ Address characters cannot overlap. Address lines cannot
touch or overlap (0.028-inch clearance preferred).
‰ Address elements may be separated by no more than five
blank spaces.
‰ Sans-serif font and all capital letters preferred.

31
Evolving Standards for Machinability

‰ Automation Flats
● Flexible
● Rectangular
● Uniformly Thick

‰ Polywrap Standards

32
Match Mail Preparation Requirements to Processing Needs

‰ Shift from CR-RT Presort to FSS Scheme Sort for FSS Zones
‰ Evaluate the Preparation of FSS Bundles on Pallets, Each With
One or Multiple Set of FSS Schemes
‰ Evaluate Non-compensated FSS Scheme Bundles– Secured by
One or Two Straps
‰ Target the Use of APPS for the CR-RT and 5-Digit (Non-FSS), 3-
Digit, and ADC Bundles to the Greatest Extent Possible
‰ Promote Co-palletization
‰ Promote Co-mailing
‰ Continue to Promote the Drop-shipment of Flats Deep into the
USPS System

33
Changes in Entry Points and Critical Entry Times

‰ The Postal Service is Optimizing the Co-location of


FSS, APPS, and AFSM 100 Machines Where Space
Allows

‰ Objective is to Consolidate the Entry of Flats to


Facilitate More Efficient Processing Through the Use
of APPS and the FSS Equipment

‰ Evaluate Critical Entry Times (CET) for Flats

34
Summary – Flats Supply Chain Vision

‰ Drive Down Costs Through Automation

‰ Enable Future Growth

‰ Improve Processing Performance and Service

‰ End-to-End Visibility

‰ Create Lowest-Combined-Cost System

35
36
New Address Standards
for
Commercial Flat-Size Mail
Agenda

ƒ Address Characteristics
ƒ Address Placement (“top half” rule)
ƒ Federal Register Overview
ƒ Mailpiece Examples
ƒ Frequently Asked Questions
ƒ Implementation
ƒ Questions and Feedback

New Address Standards for Commercial Flat-Size Mail 2


New Address Standards

New standards for commercial flats specify


three things:
ƒ The address must be big enough.
ƒ The address must be spaced properly.
ƒ The address must be placed within the
top half of the mailpiece.

New Address Standards for Commercial Flat-Size Mail 3


New Address Standards

The “delivery address” is:


ƒ Recipient
ƒ Street address lines
ƒ City, state, ZIP Code
SUE SMITH, PRESIDENT
CAPITAL CORPORATION
123 MAIN ST STE 3B
ANYTOWN, US 12345-1234

New Address Standards for Commercial Flat-Size Mail 4


New Address Standards

New standards ensure readable addresses


for:
ƒ Accurate sorting
ƒ Accurate delivery
ƒ Accurate redirection
ƒ Speedy service

New Address Standards for Commercial Flat-Size Mail 5


Address Characteristics — Minimum Size

All presorted and carrier route flats must be


addressed using at least 8-point type.
► Each letter or figure must be at least
0.080 inch high.

Flats using an 11-digit POSTNET or an Intelligent


Mail barcode may use 6-point type if the address
is printed in all capital letters.
► Each letter or figure must be at least
0.065 inch high.
New Address Standards for Commercial Flat-Size Mail 6
Address Characteristics — Style

Two preferences for best read rates:


ƒ Sans-serif font (Arial, Helvetica).
ƒ ALL CAPITAL LETTERS.

New Address Standards for Commercial Flat-Size Mail 7


Address Characteristics — Spacing

Additional standards for automation pieces


only:
ƒ Address characters cannot overlap.
ƒ Address lines cannot touch or overlap
(0.028-inch clearance preferred).
ƒ Address elements may be separated by no
more than five blank spaces.

New Address Standards for Commercial Flat-Size Mail 8


Address Characteristics

One-inch label using 10-point type, all


required/recommended clear spaces, and
Arial capital letters.

New Address Standards for Commercial Flat-Size Mail 9


Address Characteristics

In summary:
ƒ The address must be big enough on all
commercial (“bulk mail”) flats.
ƒ The address must be spaced properly on all
automation flats.

New Address Standards for Commercial Flat-Size Mail 10


Address Placement

The new placement standards apply to all


Periodicals, Standard Mail, and Package
Services flats mailed at presort, carrier
route, and automation prices.

They do not apply to First-Class Mail!

New Address Standards for Commercial Flat-Size Mail 11


Address Placement

The delivery address must be entirely within


the top half of the mailpiece.

New Address Standards for Commercial Flat-Size Mail 12


Address Placement — Enclosed Flat

New Address Standards for Commercial Flat-Size Mail 13


Address Placement — Unenclosed Flat

New Address Standards for Commercial Flat-Size Mail 14


Address Placement

The “top” is:


ƒ Either of the shorter edges on enveloped or
polywrapped pieces.
ƒ The upper edge when the spine is placed on the
right-hand side of an unenclosed piece.
ƒ Either of the shorter edges on all Carrier Route
(or ECR) Saturation pieces.

New Address Standards for Commercial Flat-Size Mail 15


Address Placement

When the address is on an insert polywrapped


with the host piece, the address must
remain within the top half throughout
processing and delivery.

New Address Standards for Commercial Flat-Size Mail 16


Address Placement

“Vertical” address may cross midpoint if it begins


or ends within 1 inch of top edge.

Important for digests

Anywhere, USA 12345


and other small flats.

123 Main St
John Doe

Small flat

New Address Standards for Commercial Flat-Size Mail 17


Federal Register Notice

Final rule available on Postal Explorer


(pe.usps.com):
ƒ Click on “Federal Register” in the left frame.
ƒ Scroll down to the “New Address
Requirements…” notice.
ƒ Use PDF or Word files because they include the
graphics (the “text” file is text only).

New Address Standards for Commercial Flat-Size Mail 18


Federal Register Notice

Final rule consists of four parts:


ƒ Supplementary Information — a narrative
summary of the new rule.
ƒ Summary of Comments — responds to
comments on the proposal.
ƒ Summary of Changes from Proposed to Final
Rule — how the final rule differs from the
proposal.
ƒ Revisions to the Domestic Mail Manual.

New Address Standards for Commercial Flat-Size Mail 19


Address Placement — Catalog
Example

******** 5-DIGIT 98765

Top half ATTN: VICE PRESIDENT


ABC COMPANY
Bound edge
123 MAIN ST
ANYTOWN US 98765-4321

Usually addressed
on back cover:

New Address Standards for Commercial Flat-Size Mail 20


Address Placement — Magazine
Example
******** 5-DIGIT 98765
ATTN: VICE PRESIDENT
ABC COMPANY
123 MAIN ST
ANYTOWN US 98765-4321

Top half Bound edge

Usually addressed
on front cover:

New Address Standards for Commercial Flat-Size Mail 21


Address Placement — Magazine in Polywrap
Example

Top half

ANYTOWN US 98765-4321
ATTN: VICE PRESIDENT
******** 5-DIGIT 98765

ABC COMPANY
123 MAIN ST
Often addressed
on an insert:

New Address Standards for Commercial Flat-Size Mail 22


Address Placement — Business Envelope
Examples
Horizontal format is fine:

Top half Top half

******** 5-DIGIT 98765


ATTN: VICE PRESIDENT
ABC COMPANY
123 MAIN ST
ANYTOWN US 98765-4321

New Address Standards for Commercial Flat-Size Mail 23


Address Placement — Step-by-Step

ƒ Identify the “top” of the mailpiece:


► Either of the shorter edges, or the upper
edge with the spine on the right.
► Front or back of the mailpiece.
► The “top” has nothing to do with the
printing on the piece or how it is
constructed. Pretend the mailpiece is a
blank object.

New Address Standards for Commercial Flat-Size Mail 24


Address Placement — Step-by-Step

ƒ Define the “top half.” Fold and crease the


piece, or measure with a ruler.
ƒ Place the delivery address entirely in the top
half. It can be parallel or perpendicular to the
top edge, but not upside-down.
ƒ Done with “top”! Now place the postage and
return address in relation to delivery address
as it is read (postage to the right or upper
right, return address to the upper left).

New Address Standards for Commercial Flat-Size Mail 25


Address Placement
Recap
ANYTOWN US 98765-4321

No
123 MAIN ST

Yes ABC COMPANY


ATTN: VICE PRESIDENT
******** 5-DIGIT 98765
******** 5-DIGIT 98765
ATTN: VICE PRESIDENT
ABC COMPANY
123 MAIN ST
ANYTOWN US 98765-4321

Yes

ANYTOWN US 98765-4321
ATTN: VICE PRESIDENT
******** 5-DIGIT 98765
Top half Bound edge

ANYTOWN US 98765-4321
123 MAIN ST
ABC COMPANY
ATTN: VICE PRESIDENT
******** 5-DIGIT 98765
ABC COMPANY
123 MAIN ST
Yes
Yes ******** 5-DIGIT 98765
ATTN: VICE PRESIDENT

ANYTOWN US 98765-4321
123 MAIN ST
ABC COMPANY
ATTN: VICE PRESIDENT
******** 5-DIGIT 98765
ABC COMPANY
123 MAIN ST
ANYTOWN US 98765-4321

******** 5-DIGIT 98765


No

ANYTOWN US 98765-4321
123 MAIN ST
ABC COMPANY
ATTN: VICE PRESIDENT
******** 5-DIGIT 98765
ATTN: VICE PRESIDENT
ABC COMPANY
123 MAIN ST

No
ANYTOWN US 98765-4321

No

New Address Standards for Commercial Flat-Size Mail 26


FAQs

ƒ The new standards DO NOT apply to letters


mailed at letter prices or parcels mailed at
parcel or NFM prices. They DO NOT apply to
any type of single-piece mail.
ƒ They DO apply to pieces mailed at flats prices
because of weight or thickness.
ƒ They DO apply to “letters” or “cards”
polywrapped with and carrying the address for
a flat-size host piece.

New Address Standards for Commercial Flat-Size Mail 27


FAQs

The new standards do not change:


ƒ The existing standards for use of a return
address. Best placement is still to the upper left
of the delivery address.
► Refer to Publication 177 on www.usps.com.
ƒ The existing standards for barcode placement.
ƒ The existing four options for indicia placement.

New Address Standards for Commercial Flat-Size Mail 28


Implementation

Final rule effective on March 29, 2009:


ƒ DMM will be updated on that day.
ƒ Implementation materials:
► Customer presentations (PCC Workshop, etc.)

► MailPro articles

► New Quick Service Guide

► New fact sheets and posters

New Address Standards for Commercial Flat-Size Mail 29


Implementation

ƒ Local Mailpiece Design Analysts can help with


specific designs.
► Use MDA lookup tool on Postal Explorer (click
“Postal Links” in the left frame).
ƒ Mailers in the National Customer Rulings
program can request a written, pre-production
decision from the Pricing and Classification
Service Center.
► More info on Postal Explorer (click “PCSC” in the
left frame).

New Address Standards for Commercial Flat-Size Mail 30


Resources

Postal Explorer
pe.usps.com

MailPro
usps.com/mailpro

DMM Advisory
dmmadvisory@usps.com

New Address Standards for Commercial Flat-Size Mail 31

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