To: Dr.

Bruce
From: CSUFixers
Date: September 19, 2017
Subject: iFixit Team Charter Prompt
Team Members:
Valeria Soto - Project Manager
Ben Bautista - Editing Manager
Jasmine Soria-Gamino - Research Manager

Mission:
CSUFixers mission is to take apart a Bissell Bolt ion 2-in-1 lightweight cordless vacuum to
provide step by step guidelines and pictures on how to go about what one may think is a broken
object. The team members will be communicating effectively through the app called Groupme,
and in person, all roles will be taken into consideration and equally. Project manager Valeria will
be in charge of making sure everyone stays on top of their tasks, along with helping with
anything possible. Editing manager Ben will be in charge of going over the images and steps to
make sure we have everything included with specific detail. Research manager Jasmine will be
in charge of researching for any guides that may already be on iFixit for our model item, along
with providing reliable, scholarly sources to back up our instructions. As a group we will all be
helping with taking pictures and applying our input to make this guide a success for anyone who
has never tried to fix a broken vacuum.

Meetings:
In person every class day (Mondays and Wednesdays)
Have a meeting day every other week outside of class
Decide on a Google doc day where all members log on and meet to work on a specific
assignment

Communication:
(Response time limit = 24 hours)
Google Docs
GroupMe App
Face-to-face
Phone calls
Reminder texts
Collaboration:
Maintain the team as a productive, friendly working unit and accomplishing the task
(Markel, 2013, p. 49).
We will do this by applying skills that represents both male and female appearance, so
everyones suggestions be part of the final outcome.
You want to appear helpful, not critical or overbearing(Markel, 2013, p. 40)
We will use all three types of collaboration methods
We all understand there are obligations outside of the project, so dates and times will be
set to work with all team members.
Create and maintain an accurate schedule (Markel, 2013, p. 37)
Be flexible regarding schedule and responsibilities (Markel, 2013, p. 37)

Behavior Warnings:
Failing to respond within the 24 hour mark
Not informing the team of inability to meet a deadline
Not working effectively or efficiently towards team goals
Each warning note will count as a single strike, working within a three strike system

Resolving Conflict:
Listen closely to others viewpoints (Wolfe, 2010, p. 52)
Work towards a solution by building and improving on all ideas presented (Wolfe,
2010, p. 52)
Build on others ideas and suggestion (Wolfe, 2010, p. 54)
Compose an ideal solution, with the groups agreement, that works best for the project
Avoid personal remarks and insults (Markel, 2013, p. 41)

Firing Clause:
Constantly failing to return messages, phone calls, e-mails that regard work
Displaying a continual lack of interest
Continuous lack of communication in regards to all items associated towards the group
project
Failing to speak up about deadline dates delay
Team members will collectively decide on strikes given towards each other
Should a team member be given three strikes, Dr. Bruce will be informed of the
potential firing clause.

Timeline:

Deadline Task Completed Complete

By By

Sept 19 Group Charter All Sept 18

Sept 28 Send ifixit proposal letter All Sept 21

 Oct 9 Send ifixit troubleshooting page and upload on All Oct 7
titanium

Oct 11 Send ifixit device page and upload on titanium All Oct 9

Oct 25 Send ifixit one completed guide and upload to All Oct 20
titanium

Oct 25 Upload ifixits response to titanium All Oct 23

Nov 9 Ifixit final project All Nov 2

** Photography will be every Monday and Wednesday

Timesheet:

Topic/Assignment Content Time Name of iFixit

Allotted Team Member(s)

Team Charter, due 9/17 by Mission statement Valeria Soto -

11:55pm Project Manager
Work Cited
Benjamin Bautista
Timesheet and Timeline - Editing Manager
of work completion
dates Jasmine Gamino -
Research Manager

iFixit Proposal, due 9/28 Troubleshoot and guides

pitch

Troubleshooting Page, due 10/9 Vacuum will not turn on

Vacuum has low suction
Visible dirt escaping
from vacuum
Vacuum wont charge
Vacuum brush wont
spin

Device Page, due 10/11 Device background

First completed Guide page, due Brush roll replacement

10/25
 Composition and Completion of Replacement guides
all required Guide pages, due
11/9

Work Cited

Markel, M. (2013). Practical Strategies for Technical Communication. Boston, MA.

Bedford/St. Martins.

Wolfe, J. (2010). Team writing: A guide to working in groups. Boston, MA.

Bedford/St. Martins.