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Sales and Distribution (SD)

Overview
SD FI
Sales & Financial
Distribution Accounting
MM CO
Materials Controlling
PP Mgmt.
AM
R/3
Production Fixed Assets
Planning
SM Mgmt.
EC
Service Enterprise
Manage- Controlling
ment QM Integrated Solution PS
Quality
Management Client / Server Project
PM WF System
Plant Maintenance Open Systems Workflow
HR IS
Human Industry
Resources Solutions
Sales & Distribution

Mechanisms to execute the business


processes used in the selling, shipping
and billing of products and services

Tightly coupled data flow to the other SAP


modules Integration

Flexible and robust functionality that is


tailored through configuration
SD Components

Master Foreign
Data Trade
Sales
Sales
Sales Info
Support
System
Shipping Billing

Transportation
SD Overview Master Data

Detailed information about customers,


materials and business partners
Flexible data structures that support the
business environment
Specialized master data to support sales order
processing
SD Overview Sales Support

Provides the functionality to support the staff


involved in business development and customer
service processes
Primary functions
Sales Prospects
Contact Persons
Competitors and Competitive Products
Sales Activities
Direct Marketing
SD Overview Sales

Primary base for customer Sampling of functions


order management Inquiries & Quotes
Sales Orders
Highly customizable Returns
Sophisticated pricing Contracts & Scheduling
Integrated ATP Agreements
Consignment
Integrated credit Rush Orders & Cash Sales
management Back Orders & Subsequent
Deliveries
Credit & Debit Memo
Requests
SD Overview Shipping

Main functions
Picking, Packing & Inventory management
Generate Shipping Documents
Transportation Management
Routes
Transportation Scheduling
Delivery Scheduling, Returns Deliveries &
Stock Transfer
SD Overview Billing

Invoice Generation automatic or manual


Comprehensive set of billing functions
Linked documents e.g. invoice & credit
memo
Real-time integration with finance (FI)
Fully integrated and comprehensive pricing
SD Overview S I S

Flexible tool that allows one to collect,


consolidate, and utilize data from sales and
distribution processing
A component of the Logistic Information
System (LIS)
Sales & Distribution

- Process Flow -
Supply Chain Process

Customer Order Picking Goods Issue

Final Payment
Accounts Receivable Billing
SAP Process Steps

Sales
Sales Quotation
Order

Delivery Post Goods


Shipping Picking
Note Issue

Billing Billing

Post
FI Incoming
A/R Payment
Sales Inquiry & Quotation

Support pre-sales processes


Are time sensitive
Automatic availability check
Automatic pricing
No impact to FI
Can be used as reference documents
Sales Sales Order

Core of customer order Automated standard


management functions ...
No impact to G/L availability check
MRP updating
Can reference existing
pricing
documents
credit check
Copies key information delivery scheduling
from master data export control
shipping & route
determination
Shipping Delivery Note

Initiates the shipping process


Control document for shipping processes
maintains status of each processing step
Re-confirms: availability, credit, foreign trade,
delivery scheduling
Facilitates transportation planning
Shipping Picking & Packing

Picking: Physical activity of moving goods from


the warehouse for further processing
(packing, loading)
Packing: Determines packing materials and
packing details
Advanced processing includes, e.g. batch
mgmt., serial number control
Shipping Post Goods Issue

Completes the shipping process


Typically performed when customer takes
ownership
Updates inventory
Updates G/L accounts
Cost of goods sold
Inventory
Billing

Generate customer invoice


Updates FI
Customer account
G/L accounts: revenue, discount, etc.
Applies relevant pricing
Updates customer credit
Sales & Distribution

- Organizational Structures -
Sales Organization

Client
860

Pastime Corporation
Company Code
CC00

Domestic Sales Europe Asia Pacific


Sales Organization Sales Organization Sales Organization
So00 EURO APAC

Direct Wholesale Retail Wholesale Wholesale


Distribution Channel Distribution Channel Distribution Channel Distribution Channel Distribution Channel
DI WH RE WH WH

Baseball Softball Baseball Softball Baseball Softball Baseball Cricket Baseball


Division Division Division Division Division Division Division Division Division
BB SB BB SB BB SB BB SB BB
Sales Organization

Sells and distributes products, negotiates


terms of sales and is responsible for these
business transactions
Critical organization element to the definition
of business markets
A business transaction is linked to one Sales
Organization
Distribution Channel

Identifies how products and services reach the


customer
Can be assigned to one or more Sales
Organizations
Division

Often times used to define product line


distribution
Organization level to which customer specific
information and requirements are maintained
e.g. pricing, partial delivery
Assigned to one or more Sales Organizations
Sales Area

Organizational element comprised of:


Sales Organization
Distribution Channel
Division
Will be used to link together the
organizational aspects of sales to customers
Used for statistical analysis
Sales Area

Domestic Sales
Sales Organization
SO00

Direct Wholesale Retail


Distribution Channel Distribution Channel Distribution Channel
DI WH RE

Baseball Softball Baseball Softball Baseball Softball


Division Division Division Division Division Division
BB SB BB SB BB SB
Sales Area

Domestic Sales
Sales Organization
SO00

Direct Wholesale Retail


Distribution Channel Distribution Channel Distribution Channel
DI WH RE

Baseball Softball Baseball Softball Baseball Softball


Division Division Division Division Division Division
BB SB BB SB BB SB
Sales Office

Typically defines a territory or market area


Linked to one or more Sales Areas
Optional organization structure
Internal Sales Organization

Domestic
Sales Area

Western Eastern
Sales Office Sales Office
Sales Group

Sales Group
Sub-division of a sales office, territory or market
Sales Person

Sales Person
Defined in HR Personnel Admin.
Specifically defines an individual rather than a
position (sales rep.) in sales processing
Internal Sales Organization

Domestic
Sales Area

Western Eastern
Sales Office Sales Office

Southwest Northwest Southeast Northeast


Sales Group Sales Group Sales Group Sales Group

Sales Sales Sales Sales Sales


Person Person Person Person Person
Shipping Point & Loading Point

Shipping Point
Location that performs all delivery related
activities
Assigned a factory calendar
A delivery can be processed from only one
shipping point
Loading Point
A subdivision of the shipping point used for more
specialized handling
Shipping Organization

Sioux Falls
PLANT
PT00

Freight Dock Express Export


Shipping Pt Shipping Pt Shipping Pt
SP00 QUIK EXPT

Dock #1 Dock #2 Dock #3 Dock #2


Loading Pt Loading Pt Loading Pt Loading Pt
D1 D2 EX XP
Sales & Distribution

- Master Data -
SD Master Data - Core Elements

Master
Data
Pricing
Basic Data 1 - 2 Material Master
Classification Sales: sales org. 1
Sales: sales org. 1 - 2

Sales: general/plant

Purchasing

Foreign Trade: Import Data


-General Data
Sales: text
Basic Unit of Measure
Division Purchase order: text
Material Group MRP 1 - 4
Sales Unit
Forecasting
Delivering Plant
Cash discount Storage 1 - 2
-Tax data Warehouse Management 1 - 2
Country
Quality Management
Tax category
Tax classification Accounting 1 - 2
-Quantity stipulations Costing 1 - 2
Min. order quantity
Min. delivery quantity
Delivery unit
Material Master General Data

Base Unit of Measure The Base Unit of Measure is the unit of measure in
which stocks are managed within your company.
Division You may enter the Division which your product is in
for sales (defaults if entered in the Basic data screen).
Material Group A (freely definable) key thats used to group several
materials or services for analysis/reporting as well as
search by match code.
Sales Unit This is the unit of measure in which the material is
sold, if different from the base unit of measure.
Delivering Plant Plant, from which the material is available for sale.
This is a default value only.
Cash discount Indicator used for materials, which allow for a cash
discount.
Material Master Tax data &
Quantity stipulations

Tax data
Country Country
Tax category Taxes, applicable to this material (e.g. Federal, State
taxes in US, VAT in GB)
Tax classification taxable, exempt

Quantity stipulations
Min. order quantity Min. quantity a customer can order (in base unit of
measure).
Min. delivery quantity Min. delivery quantity to a customer.
Delivery unit Only multiples of this number will be delivered to the
customer.
Material Master
Basic Data 1 - 2 Sales: sales
Classification org.
Sales: sales org. 1 - 2

Sales: general/plant

Purchasing

Foreign Trade: Import Data


-Grouping terms Sales: text

Purchase order: text

MRP 1 - 4
Matl statistics group
Forecasting
Material pricing grp
Storage 1 - 2
Volume rebate group
Warehouse Management 1 - 2
Acct assignment grp Quality Management

Commission group Accounting 1 - 2

Costing 1 - 2
Item Category group
Material Master Grouping terms

Matl statistics group Helps to determine which data the system updates in the
Logistics Information System (LIS).
Material pricing grp A way to group materials with similar pricing conditions.
Volume rebate group A material can be assigned to a volume rebate group (e.g.
Low Rebate, High Rebate) if the material qualifies for rebate.
Acct assignment grp A grouping of materials with the same accounting
requirements (used to determine revenue and sales deduction
accounts)
Commission group Several materials can be assigned to the same commission
group, if the commission sharing between representatives is
the same for these materials (e.g. Rep.A: 6%, Rep.B: 10%,
Rep C: 12%).
Item Category group A grouping of materials, that helps the system determine the
Item Category. Item Category determines how a specific item
is processed by system. E.g. a text item is not relevant for
pricing.
Material Master Sales:
Basic Data 1 - 2 general/plant
Classification
Sales: sales org. 1 - 2

Sales: general/plant

Purchasing

General data Foreign Trade: Import Data

Base unit Sales text

Gross weight Purchase order: text

Net weight MRP 1 - 4

Avail. Check Forecasting

Storage 1 - 2
Shipping data (times in days)
Warehouse Management 1 - 2
Trans. Grp
Quality Management
LoadingGrp
Accounting 1 - 2
Packaging material data
Costing 1 - 2
Matl grp ship. matls
General plant parameters
Negative stock
Material Master General data & Shipping data (times in days)

General data
Base unit The Base Unit of Measure is the unit of measure in which
stocks are managed within your company.
Gross weight In Base Units of Measure.
Net weight In Base Units of Measure.
Avail. Check Tells the system when to do an availability check, as well as
which MRP elements (such as purchase orders,
reservations) to include in the check.
Shipping data (times in days)
Trans. Grp Transportation groups are groups of materials that have
the same transportation requirements. For example, all
goods that need refrigeration.
Loading Grp Loading groups define materials that have the same loading
requirements, such as forklift truck, or crane.
Material Master Packaging material data & General plant parameters

Packaging material data


Matl grp ship. matls, or
Material group shipping materials Freely definable group name, which is used to
indicate groups of materials with similar
shipping materials, such as liquids or bulk, for
example.
General plant parameters
Negative stock Check mark indicator, which specifies whether
negative stock is allowed at that plant.
Material Master
Basic Data 1 - 2
Sales texts
Classification
Sales: sales org. 1 - 2

Sales: general/plant

Purchasing

Foreign Trade: Import Data


- Sales texts Text
specific to Sales text
the material Purchase order: text
and in an
MRP 1 - 4
appropriate
Forecasting
language.
Storage 1 - 2

Warehouse Management 1 - 2

Quality Management

Accounting 1 - 2

Costing 1 - 2
Account Groups

Account group determines which fields are


to be used in defining customer master
data
Field Status

Field status controls the use of each field


within the customer master determining
whether a field is required, optional,
suppressed or display only
Field status controls are also relevant to a
specific activity create, change, or display
Sales & Distribution

- Customer Master -
Customer Master

General
Data

Sales & Distribution Company Code


Data Data
Customer Master

Centralized data for both SD & FI


Segmented into three sections
General data - address & communication
Company code data (FI) - banking and payment
information related to FI
Sales data (SD) - pricing, delivery, output
The sales data is specific to one sales area
and is therefore dependent on the sales
organization
Customer Master by Sales Area

Customer
Sales Organization
Distribution Channel
Division
Customer Master Address & Communication

General Data Address


Customer Name

Search Term

Street address, City,

Postal code, Country

Language

General Data Communication


Telephone, Fax, Data numbers
Customer Master Control Data

General data Control data

Account control : Vendor, Authorization


Trading partner, Group key

Tax information : Tax codes, Fiscal address


Country code, City code
VAT N, Tax jurisdiction code
Equalization tax, Sole proprietor
Tax on sls/pur.
Reference data
/ area : International Locator No.

Industry: Transport Zone


Express station
Train station
Location code
Customer Master Marketing

General Data Marketing

Classification : Nielsen ID
Customer classification
Industry
Industry codes

Operating figures : Annual sales


Number of employees
Fiscal year variant

Sales prospecting : Legal status


Customer Master Payment Transactions

General Data
Payment Transactions

Bank details Country


Bank Key
Account holder
Bank Account
Control Key
Collection
Customer Master Unloading Point

General Data
Unloading points

Unloading point

Customer factory calendar

Default Unloading Point

Goods receiving hours


Customer Master Foreign Trade

General Data
Foreign trade

Country key for export control of customer

Table of Denial Orders list (TDO)

Special Designated Nationals list (SDN)

Diversion High Risk Profile list (DHRP)

Usage and Classification


Customer Master Contact Persons

General Data
Contact persons

Name

Telephone number

Department

First name

Form of address (e.g. Mr., Ms.)

Function
Customer Master Accounting Information

Company Code Data


Accounting Information

Accounting info Reconciliation Account


Sort key
Head office

Interest calculation Interest indicator


Interest calculation frequency
Last key date

Reference data Buying group


Customer Master Payment Transactions

Company Code Data


Payment Transactions

Payment data: Payment terms


Tolerance group

Automatic
Payment
Transactions: Payment methods
Alternative payer
Lockbox
Customer Master Correspondence

Company Code Data


Correspondence

Dunning data : Dunning procedure


Dunning recipient

Correspondence : Account number


at customer
Customer user

Payment
notices to : Customer
Sales
Accounting
Legal
Customer Master Insurance

Company Code Data


Insurance

Export credit
insurance : Policy number
Institution number
Amount insured
Valid until
Lead months
Deductible
Customer Master Sales

Sales Data Sales area

Sales order : Sales district


Sales office
Sales group
Order probability
Item proposal
Account at customer

Pricing /
Statistics: Price group
Customer pricing procedure
Price list type
Customer statistical group
Customer Master Shipping

S & D Data Shipping

Shipping : Delivery priority


Shipping conditions
Delivering plant
Order combination
Batch split allowed

Partial Delivery: Complete delivery


Partial delivery of item
Maximum part deliveries
Customer Master Billing

S&D Data Billing

Billing section : Manual invoice maint.


Rebate
Pricing
Billing schedule
Invoice list schedule
Delivery and
payment terms : Incoterms
Payment terms
Accounting : Account assignment group

Taxes: Tax requirements for the customer


Customer Master Partner Functions

S&D Data
Partner functions

The different partners are assigned

SP Sold-to-party
BP Bill-to-party
PY Payer
SH Ship-to-party
additional Partner function(s)
Assigning Additional Partners

Siesta Baseball League - Vera Cruz, NM


Sold-to : 10018 Sold-to
Bill-to : 10018
Payer : 10018 Bill-to Payer Ship-to
Ship-to : 10018
Siesta Baseball League - Vera Cruz, NM
Sold-to : 10018
Bill-to : 10018 Sold-to
Payer : 10018
Ship-to : 10018 Bill-to Payer Ship-to Ship-to
Ship-to : 10249 - Bakersfield, CA
Sales & Distribution

- Business Partners -
Business Partners

Defines all of the parties involved in a


business transaction and differentiates
between their roles customer, carrier,
employees, customer contact, etc.
Through customizing the system
automatically assigns partners to the
customer master and to transactions
Sold-to Ship-to Bill-to Payer
Business Partners

The system creates these four business partners


by default. All four are required.

All four may be the same or may be different.

Since these are automatically assigned partners


you may need to add additional partners to carry
out your business transactions.

Sold-to Ship-to Bill-to Payer


Business partners Sold-to

Customer that orders


Sold-to
the goods
Can perform all Ship-to
primary partner
functions sold-to, Bill-to
ship-to, payer, bill-to Payer
Primary type of
business partner
Cannot be linked to
other sold-to partners
Business partners Ship-to

Party that receives the Sold-to


goods Ship-to
Can be created as an
independent partner Bill-to
and linked to one or Payer
more sold-to partners
Business partners Bill-to

Party that receives the Sold-to


invoice Ship-to
Can be created as an
independent partner Bill-to
and linked to one or Payer
more sold-to partners
Business partners Payer

Sold-to
Party that sends the
payment Ship-to
Can be created as an Bill-to
independent partner
and linked to one or Payer
more sold-to partners
Business Partners Example

Sold-to Sold-to

Ship-to Bill-to Ship-to

Ship-to Payer Ship-to

Ship-to Ship-to
Sales & Distribution

- Pricing -
Pricing

World-class functionality
Highly customizable & extendible
One of the most complex features of SAP
Used to determine the net price for a material
or an order
Pricing Process

Standard pricing calculates the gross price,


then applies discounts, surcharges and
applicable taxes to arrive at the final price
final price = gross price - discounts + surcharges + taxes

Cost-plus pricing determines the base cost


and applies the appropriate discounts,
surcharges and taxes
final price = cost - discounts + surcharges + taxes
Pricing Components

Pricing is based on a matrix of predefined and


custom elements
Delivered element groups (a.k.a. conditions)
Prices
Discounts & Surcharges
Freight
Taxes
Pricing Procedure

In short, the mechanism used to arrive


at the final price
Considers all of the applicable pricing
conditions, e.g. material price, customer
discount
Is assigned by: sales area, sold-to party
and sales document type (e.g. sales
order)
Pricing Procedure

The pricing procedure uses what SAP calls


the condition technique.
The pricing condition technique starts with
the:
Pricing Procedure which looks at
Conditions which use
Access Sequences which accesses
Condition tables which point to
A price, discount or other condition ($)
R/3 Pricing Process
SALES DOC. DETERMINE ACCESS
DETERMINE PRICING ACCESS THE CONDITION PRICE THE
ITEM SEQUENCE FOR EVERY
PROCEDURE RECORDS AND ITEM
CONDITION TYPE IN
FOR ITEM DETERMINE PRICE
PRICING PROCEDURE

CONDITION TYPE AND ---


SALES AREA & CUSTOMER/MATL OR
ACCESS SEQUENCE
UNIFORM DOCUMENT TYPE & PRICE LIST/MATL OR $9.25
ARE LINKED IN
SOLD-TO MATERIAL N/A
TABLE

CONDITION ACCESS STOPS LOOKING AFTER


SALES DOC. SOLD PRICING TYPE SEQUENCE FINDING FIRST VALUE
AREA TYPE TO PROCEDURE KEY PR00 PR00
US01 A 1 USSTD KI00 KI00
US01 B 1 USALT TX00 TX00 LOOK FOR CONDITION
ACCESS OR
FR00 FR00 RECORDS IN THIS ORDER
UK01 A 1 UKSTD SEQUENCE DER
OF CONDITION TABLES
UK02 A 1 UKSTD PR00 01 CUSTOMER/MATERIAL
PRICING CONDITION
CONDITION
PROCEDURE TYPE 02 PRICE LIST TYPE/MATL
USSTD PR00 PRICE 03 MATERIAL
KI00 DISCOUNT KI00 01 CUSTOMER/MATERIAL
TX00 TAXES 02 PRICE LIST TYPE/MATL
PRICE ELEMENT FR00 FREIGHT 03 MATERIAL
CONTROL PARAMETERS
UPPER/LOWER LIMITS USALT PR00 PRICE
ETC. ETC.
KI01 DISCOUNT
Price Agreements

Simple price Detailed price


agreements agreements
product pricing scales
customer rebates
customer & material customer expected price
customer group &
material
Specialized Master Data

Customer Material Info. Record


Item Proposal
Listing & Exclusion
Product Substitution
Customer/Material Info. Record

Defines a customer alias for a material &


description, for example:
Material # : Glove Customer # : Pastime Glove
Can further define attributes of the
material, shipping and partial delivery
information specific to the product and
customer
Referenced in the sales order using the
Ordering Party overview
Item Proposal

Used to define frequently ordered combinations or


special assortments of products and quantities
Either products or products with quantities can be
selected during order entry
An item proposal can be defined for a customer via
the customer master record
Material Listing & Exclusion

Used to control what products are available


for a customer or group
Material Listing defines products that can
be sold to a customer
Material Exclusion defines products that
cannot be sold to a customer
Product Substitution
Material Determination

Enables automatic or manual substitution of


materials during sales order processing
Examples:
substitute a standard product with a promotional
material
substitute based on a customer preference
substitute based on selection list (manual)
Customizing For Transactions Shipping Functions

Shipping Point Determination


The shipping point is determined for each line
item based on the shipping point determination
shipping point = shipping condition +
loading group +
delivering plant
Customizing For Transactions Shipping Functions

Route Definition
Route to be traveled and the transit time
Generic routes can be used to simply define
transit time
Route Determination
Proposed route = shipping point +
destination country +
transportation zone +
shipping condition
Sales & Distribution

- Transactions -
Business Document Types

Inquiry Returns

Quotation Contract

Sales Order Consignment


Scheduling
Cash Sale
Agreement
Returnable
Rush Order
Packaging
Debit Memo Credit Memo
Order Processing Functionality

Delivery scheduling
Availability check
Transfer of requirements to MRP
Pricing
Credit check
Shipping point & route determination
Foreign trade & license processing
Document flow
Delivery Scheduling

Automatic scheduling of essential shipping


activities ...
Calculated using defined activity times ...
Resulting in scheduled activity dates

Determined using backward and forward


scheduling rules
Delivery Scheduling

Structure of sales documents


Header
Line item # 1
Schedule line # 1
Schedule line # 2
Line Item # 2
Schedule line # 1
Delivery Scheduling Terminology

Transportation lead time time required to


schedule transportation
Pick/Pack time time required for picking
and packing
Load time time required to load
Transit time time required to transport
goods from shipping point to ship-to
Backward Scheduling

25
Order Material Transp. Loading Goods Requested
Date Availability Sched. Issue Delv. Date
25th 26th 27th 28th 29th 31st
Transp. Loading Transit
Sched. Time Time
Time (1 day) (2 days)
(1 day)
Pick & Pack
Time
(2 days)
Forward Scheduling

27
Material Order Transp. Goods Requested
Availability Date Sched. Loading Issue Delv. Date
26th 27th 27th 28th 29th 31st
Transp. Loading Transit
Sched. Time Time 1
Time (1 day) (2 days)
(1 day) New
Delv. Date
Pick & Pack
Time
(2 days)
Availability Check

Determines the material availability date


Considers inward and outward movement of
inventory customizable
Influences partial deliveries by
proposing a quantity that can be delivered on the
requested date (complete delivery)
determines the earliest date for full delivery
determines the number and dates for partial deliveries to
fulfill the order
Availability Check

In determining the material availability date


the system can include specific stocks if
selected, such as:
Safety stock
Stock in transfer
Quality inspection stock
Blocked stock
Restricted use stock
Transfer of Requirements to MRP

Ordered quantities are passed to MRP (MM)


Controlled by the schedule line category
Blocking of documents can affect
requirements passing delivery block
Credit Check

Efficient means to implement credit


management
Integrated with FI via credit control area
Automatically alerts when a credit check fails
Comprehensive credit management reporting
Shipping Point & Route Determination

A shipping point is determined for each line item


shipping point determination
A delivery can only be processed from one
shipping point
Routes - route to be traveled & transit time are
determined using customized rules
Routes can be used to simply define transit time
Shipping
Shipping Overview

Comprehensive functionality to support


picking, packing and loading functions
Work list and deadline monitoring
Functions with backorder processing
Tightly coupled to the MM and FI modules
Facility for transportation management
Shipping Overview

Order Order Order


Order
Delivery
Order
Delivery Delivery
Delivery
Delivery
Order Partial Complete
Combination Delivery Delivery
Shipping Overview

Delivery creation activities


checks order and materials to determine if a
delivery is possible delivery block,
incompleteness
confirms availability
confirms export/foreign trade requirements
determines total weight & volume
Shipping Overview

Delivery creation activities


generates packing proposal
considers partial deliveries
updates route assignment
assigns picking location
determines batches
updates sales order status, delivery qty
Deliveries & Delivery Notes

The Delivery Note


Initiates the delivery process
Control mechanism for the process
Changes to delivery are allowable - products, quantities

Picking

Delivery Packing
Note Status
Loading
Post Goods
Issue
Delivery Due List

Produces a work-list of deliveries


Encompasses deliveries and transfers
Can be scheduled to run in batch
Automatically combines deliveries
Picking

Quantities based on delivery


Assigned date when picking should begin
Automated storage location assignment
Supports serial number tracking and batch
management
Integrated with Warehouse Management
(WM)
Packing

Identifies which packaging is to be used for


specified products
Identifies and updates accounts associated
with returnable packaging
Tracks the packed product by container
Insures weight/volume restrictions are
enforced
Goods Issue

Event that indicates the change in


ownership of the products
Reduces inventory
Automatically updates the G/L accounts
Ends the shipping process and prevents
changes to the shipping documents
Goods Issue

Inventory Cost of goods sold


General
ledger 750 750
Billing Overview

Automated invoicing based on sales orders


and/or deliveries
Functionality for processing credit/debit
memos and rebates
Integration with FI & CO-PA
Updates customers credit data
Can create pro forma invoices
Automatic Account Assignment

Defines the G/L accounts that billing entries are


posted to revenue, deduction, freight charges

Application Condition Chart of Sales Cust Account G/L


Type Accounts Org. Acct. Key Account
Grp.
V KOFI CHRT SOxx 01 ERL 610000

From From From From From From From


Sales Table Sales Sales Customer Pricing Table
Doc. Doc. Doc. Master Proc
Billing Methods

Delivery Invoice
Separate invoice Order
per delivery Delivery Invoice
Delivery
Collective Order
Delivery Invoice
Invoice
Order Delivery

Invoice Invoice
Order Delivery
Split Invoice
Billing Documents

Explicitly specify documents


Billing due list builds a worklist of invoices
that should be generated
Automatic posting to FI
Billing Documents

Revenue Customer A/R recon.


General
2000 2000 2000
ledger
Billing Plans

Periodic total amount for a planned billing period


Milestone distributing the total amount over
multiple billing dates - typically used with the project
system (PS)
Installment evenly proportioned amounts and
defined payment dates
Resource related consumed resources such as
service or consulting
SD Milestone Billing

Sales Sold-to : QAZ Industries Delivery Date : 06/20/97


Order Material : 546-dk1 Generator Price : $300,000

Billing Description % Value Billing Milestone Billing


date block status
11/20/96 Contract 10 30,000 - x x
Billing 01/20/97 Assembly 40 120,000 - x x
Plan 04/20/97 Operational 40 120,000 x x
05/20/97 Acceptance 10 30,000 x x
06/20/97 Final invoice -- -- x
Outline Agreements

Contracts
Schedule Agreements
Contracts

Defined quantities and validity period for a


customer
The contract is fulfilled by orders placed
against the contract - release orders
Contracts are automatically updated through
release order processing
Pricing can be assigned to a contract
Contracts

Contract
Target Qty: 900
Release Order
Order Qty: 700
Order Qty: 200
..
.

Contract
Target Qty: 900 Release Order
Order Qty: 750 Order Qty: 150
Scheduling Agreements

Defines specific product quantities and delivery dates


for a customer
Schedule lines and processed through standard
delivery processing
Availability check is performed during creation and
quantities are passed to MRP
System automatically updates delivered quantities
Scheduling Agreements

Scheduling
Agreement Delivery
5/10 100
Date Qty Delivery
05/15 100 6/10 100
06/15 100 Delivery
07/15 200 7/10 200
08/15 300
Delivery
8/10 300
Backorders
Backorder Processing
Rescheduling
Backorders

Backorder processing
determines which orders have unconfirmed
quantities by customer or material
sort the orders according to priority
assign available stock to outstanding orders or
reassign confirmed quantities to high-profile
orders
Backorders

Rescheduling
updates the orders with the results of the
availability check
can be used to manage the distribution of
available inventory when demand is greater than
supply
Best if run in batch mode, rescheduling can be
very time consuming
Customer Returns

Return
Order
Goods Receipt
Quality Inspection

Credit Memo
Customer Returns

1 Order Delivery Invoice

Returns Return to
2 Return Delivery Inventory

3 Credit
Memo
Customer Returns

Returns document
Billing block can be proposed
Use the Order reason field to identify the reason
for the return
Full access to pricing and ability to re-price
Return delivery
Issues a goods receipt to place material into
inventory
Customer Returns

Credit memo
Billing block must be cleared from Return
Posts to FI
Can be processed in batch (background)
Can be processed collectively (grouped)
Output & Text
Communication Output

Printed
Bar Coded Documents
Documents

FAX
SAP
Email
Document
EDI

Workflow
Communication Output

Output traditional forms or electronic


communications produced for internal or
external partners
Assigned to business partners & sales
documents
Definable media EDI, fax, print
Highly customizable Sapscript
Communication Text

Texts are used for internal and external


communication
Created for business partners, materials,
header or item level of sales documents
order, delivery, billing, picking lists
SIS Overview

Flexible information system designed to


support business planning, forecasting and
reporting
Pre-defined catalog of performance measures
and reports
On-demand access to reports and exceptions
Data maintained in a separate database
Logistics Information System

Inventory Management
Purchasing
Sales and Distribution
Production
Plant Maintenance
Quality Management
Inventory Information System
Standard Analysis

Material
Plant
Storage Location
MRP Controller
Material Groupings
Purchasing Information System
Standard Analysis

Material
Vendor
Material Group
Purchasing Group
Purchasing Documents
Sales Information System
Standard Analysis

5 Pre-defined drill-down reports


Customer
Material
Sales Organization
Shipping Point
SD Documents
Production Information System
Standard Analysis

Product Group
Material
Work Center
Production Resources and Tools
Reporting Tools

Value display - absolute or percentage


Top N - top 10, top 100, etc.
Sorted - ascending or descending
ABC
Classification
Graphics - 2D, 3D