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Table of Contents
ST. MARYS HOME: RAISING AWARENESS 2
Abstract .. 3
Introduction .... 4
Literature Review.... 5
Method ......13
Results ...21
Conclusion ... 24
Reflection ..26
References .....30
Appendices ....32
Abstract
ST. MARYS HOME: RAISING AWARENESS 3
Sexual abuse, neglect and abandonment are issues often disregarded by the public.
However, despite the severity of these issues, many people are left unaware of the different ways
they can help. Whether the volunteer work be physically going to the nonprofit and spending
time with the individuals who live or work there, monetary or clothing donations, people must
realize that all these do in fact help in more ways than acknowledged. A multi-platform
campaign, social media and events are ways in which awareness can be brought to the issue in
order to maximize public recognition. Each of the different aspects of the campaign are geared
towards bringing eye-opening examples to the issues and in turn generate awareness and
donations for the nonprofit organization, St. Marys Home. St. Marys Home specializes in the
care for children who have been sexually abused and neglected by family members. Raising
awareness and generating donations are ways in which a multitude of people are made aware of
the issue and can potentially help to eradicate sexual abuse and abandonment.
Introduction
ST. MARYS HOME: RAISING AWARENESS 4
their main source of support. Without the sufficient support and funds, nonprofits would not be
able to offer their services. These organizations need the support from the community in order to
survive. St. Marys Home in Mobile, Ala. has been providing care for children since 1838. It
offers residential treatment facility for boys and girls facing serious conflict, abuse, neglect and
abandonment. The children who live at St. Marys Home suffer emotional, behavioral and
educational problems because of family circumstances. All of these children have been deprived
of the love and safety that comes from a secure home. People may fail to realize the need to
According to the U.S. Department of Health Services, it was reported that an estimated
1,520 children died in 2016 from abuse and neglect in the United States, which is equivalent to
four children a day (St. Marys Home, 2016, p.1). As time goes on, the number of children being
raped is increasing drastically. The National Institute on Drug Abuse found that two out of three
patients in drug abuse treatment centers say they were physically or sexually abused as children
(St. Marys Home, 2016, p.1). It was concluded that 80 percent of reported fatalities as a result of
abuse and neglect were caused by one or more of the child victims parents (St. Marys Home,
2016, p.1).
important for this multi-platform campaign and events to be done in order to benefit nonprofit
organizations and determine if a multi-platform campaign coupled with social media marketing
is effective and beneficial in raising awareness about this specific nonprofit organization.
Results were evaluated through the lens of the Theory of Planned Behavior, or TPB. This
is a theory proposed by Icek Ajzen which states that, personal attitudinal judgments and social-
ST. MARYS HOME: RAISING AWARENESS 5
normative considerations influence a persons intentions to perform a behavior, but TPB adds a
third element: perceived behavioral control. This element is the perception of how easy or
difficult it is to perform the behavior (Communication Theories, 2013, 27). Through the use of
this theory, the effectiveness of a multi-platform campaign, events and fundraising are will be
The purpose of this work is to bring awareness to child neglect, abuse and abandonment.
The facilitators wish to bring awareness through a multi-platform campaign, fundraiser and two
separate events. This raises the following question: Will a multi-platform campaign, fundraiser
Literature Review
According to the National Center for Charitable Statistics (NCCS), more than 1.5 million
nonprofit organizations are registered in the United States. Without the charity of others, the
benefactors of those 1.5 million nonprofits would be left without the essentials for a healthy and
successful future. Now more than ever, nonprofits need to boost their online presence, gain
awareness and showcase why their work is so significant. It has been noted that approximately
69 percent of Americans give charitable donations (Morpus, 2016, p.1). These donations can be
in the form of money, clothing, food and toys. There are some individuals who may wish to
donate to nonprofits and charitable organizations; however since there are so many, they don't
Nearly six out of 10 sexual assaults occur in the victims home or the home of a friend,
relative, or neighbor (Balfour, 2017, p.1). Many think because this is something that is
happening behind closed doors or inside a home, there is nothing one can do to stop or prevent it.
In eight out of 10 rape cases, the victim knows the perpetrator. Sexual assault can happen
ST. MARYS HOME: RAISING AWARENESS 6
anywhere and at any time. The majority of assaults occur in places ordinarily thought to be safe,
such as homes, cars and offices. Most of the victims of these acts are helpless children who have
nowhere else to go. One in every seven victims of sexual assault is under the age of six
(Balfour, 2017, p.1). This is happening in our community and to our children. Some are just
statistics and information about child sexual abuse is scarce because of the lack of accurate
reporting of incidences and a true definition of this abuse (St. Marys Home, 2014, 6). The
brochure added to the previous statement by acknowledging that awareness among mental
health and child protection agencies that child sexual abuse is more common than originally
thought and is a grave problem in the United States (St. Marys Home, 2014, 6). The Nation
Coalition Against Domestic Violence defines domestic violence as the willful intimidation,
physical assault, battery, sexual assault, and/or other abusive behavior as part of a systematic
pattern of power and control perpetrated by one intimate partner against another. It includes
physical violence, sexual violence, psychological violence, and emotional abuse (NCADV,
2017, 1).
In order for circumstances like these to be overcome, the public must be made aware of
the issues a particular nonprofit organization is facing. There are a variety of ways a leader of a
nonprofit organization can bring awareness to their issue. Fundraising, social media and event
planning are three of the various ways awareness can be raised. Each one of the aspects
mentioned offers a unique way to bring awareness and attention the nonprofit organization seeks.
A combination of these three can potentially yield a successful campaign and may ultimately
Nonprofit Fundraising
There has never been a greater need for raising funds necessary to promote the
organizations that will help build a sustainable future (Rosen, 2012, p.1). Now there are more
means to fundraise. Because a lack of funding exists, nonprofit organizations fall short of
necessary resources needed to keep the facilities up to date. This is partly because there is not
Nonprofit organizations are dedicated to delivering social services that are facing harsher
than ever fundraising environments while having to attend to increased challenges emanating
from emergent social and health problems (Medina-Borja, A., & Triantis, K., 2014, 2). One
way this issue can be eradicated is by raising awareness through the creation of a fundraising
campaign. This in turn, can help to generate donations which can ultimately help to eliminate
this issue. Individuals are more inclined to donate to a nonprofit organization if there are hard
facts, pictures and statistics proving that there is a need for donations (Watson, 2014, 8). To
receive an influx of donations, it has been founded that a storyline must be present. Forbes stated
that, Karen Page Winterich, associate professor of marketing at the Pennsylvania State
University; and William T. Ross Jr., ING Global Chair and professor of marketing at the
University of Connecticut see a challenge for nonprofit storytelling (Watson, 2014, 6). Ross
found that, Its not only the characteristics of the giver that determine their likelihood of
donating but characteristics they perceive in the recipient (Watson, 2014, 7 ). The more
emotions that can be used will draw up more reactions. If the individuals perceive the recipient
in a negative light, they may not be willing to give as much. Additionally, if they perceive the
Social Media
ST. MARYS HOME: RAISING AWARENESS 8
When working with nonprofit organizations, social media platforms are an essential tool
to use in raising awareness and gaining public recognition. However, they are faced with any
number of considerations, including the ways that various constituencies wish to communicate;
what those communications might produce regarding engagement, social action, or donations
(Hou & Lampe, 2016, 3). Additionally, fundraising and relationship building are two concepts
that can cause great success or failure to a campaign. The strength of social media is a two-way
communication. This has the ability to do more than simply sending messages and asking for
The Internet provides an ideal platform to reach, inform and engage potential donors
(Hart, 2005, p.2). Hart (2005) states that, Nonprofits that are looking for online success should
approach the Internet as a communication and stewardship tool first and a fundraising tool
second. The social media posts are more than generic information and donation requests. Each
post aims at building and enhancing relationships with potential donors. Establishing a personal
connection between the sender and receiver of the message allows for a key component of a
Personal interaction between the sender and receiver of the message is key to a successful
campaign. The Internet's value is measured by its ability to give convenient and quick access to
what a supporter [may] want when they want it, and by it empowers supporters to do so (Hart,
2005, p.2). Posting on Facebook, which has over one billion daily active users (Osman, 2011,
p.1), allows for the opportunity of interaction and relationship building. Additionally, people are
using technology more which means they check their accounts more often. According to
comScore, Facebook is accessed at an average of eight times per day, followed by Instagram
(six), Twitter (five) and Facebook Messenger (three) (Osman, 2011, p.2). Therefore,
ST. MARYS HOME: RAISING AWARENESS 9
individuals are more likely to see posts throughout the day and can potentially shape an
donation site such as GoFundMe is posted, donating is made easier. Since the link is posted on a
platform potential donors utilize almost every day, seeing and then clicking the link becomes a
simple task. It has been found that 13.27 percent of final donations come directly through social
media (Morpus, 2016, p.1). Posting a donation link on social media not only reaches the
nonprofit organizations followers but allows for the followers to share the post. This can then
Event Planning
Nearly 50 percent of all charities use special events as a way to raise money (Morpus,
2016, p.1). Fundraising events can range from black-tie affairs in large cities to outside banquets
and event to small gatherings in local town halls. No matter the style or location of the event, the
event itself not only raises awareness but also brings in donations.
The most common challenge faced by event planners is promotion and outreach of the
event (Lau, 2017, 7). The use of Facebook and other social media platforms are a vital tool to
get the word out and attract people to the event. More than 60 percent of people discover events
through their Facebook News Feeds (Lau, 2017, 14). The Facebook Events section offers free
customizable event pages that nonprofit organizations can quickly and easily set up through their
organization's profile. This allows supporters to show interest, get the date of the event to appear
in their Facebook notifications, as well as share links and images and even RSVP to the event so
Both social media and word of mouth are the most common methods of event promotion.
Research shows that 72 percent of organizations report using these low-cost tactics to promote
their event (Lau, 2017, 8). However, it has been noted that the most common promotional
material for events is posters and flyers at 66 percent, followed by digital invitations at 50
percent. Additionally, consumers read print materials up to 30 percent faster than digital screens,
and this is thought to improve response rate (Lau, 2017, 9). However, depending on the target
audience will make that nonprofit organization more inclined to post either digitally or print.
It has been found that members in Generation Y and Z tend to be more digitally native
individuals whereas members in Generation X and Baby Boomers tend to prefer things to be
printed out. A study conducted by Pew Research found that the majority of reading done by
adolescents is done digitally rather than print. About eight-in-ten (81%) of 18 to 29-year-olds
who prefer to read their news also prefer to get their news online; just 10% choose a print
newspaper (Mitchell, 2016 3). When it came down to interpreting the data for 30 to 49-year-
olds the results were similar to those ages 18 - 29 . News readers who are ages 50-64, on the
other hand, are more evenly split between a preference for the web (41%) and print paper (40%),
while those 65 and older mostly still turn to the print paper (63%) (Mitchell, 2016 3).
The Theory of Planned Behavior is a theory that links beliefs and behavior. This theory
was developed to predict and explain human social behavior and serve as the framework for
behavior change interventions (Fishbein, M., & Ajzen, 2010, p. 27). The concept was proposed
by Icek Ajzen to improve the predictive power of the theory of reasoned action by including
perceived behavioral control. It is a theory explaining human behavior, and it has been applied to
studies of the relations among beliefs, attitudes, behavioral intentions and behaviors in various
ST. MARYS HOME: RAISING AWARENESS 11
fields such as advertising, public relations and advertising campaigns. The theory states that
attitudes toward behavior, subjective norms and perceived behavioral control, together shape an
individual's behavioral intentions and behaviors. The Theory of Planned Behavior helps to
understand how one can change the behavior of people. The Theory of Planned Behavior
predicts deliberate behavior because behavior can be deliberate and planned (Fishbein, M., &
According to the Theory of Planned Behavior, human action is guided by three kinds of
considerations: behavioral beliefs, normative beliefs, and control beliefs. Ajzens three
considerations are crucial in circumstances, projects and programs when changing the behavior
of people. Attitude toward the behavior subjective norm, perception of attitude and the greater
the perceived control, the stronger the person's intention to perform the behavior in question
The Theory of Planned Behavior predicts that planned behaviors are determined by
behavioral intentions which are largely influenced by an individuals attitude toward a behavior,
the subjective norms encasing the execution of the behavior and the individuals perception of
their control over the behavior (Fishbein, M., & Ajzen, I., 2010, p.1). TPB emerged as a major
framework for understanding, predicting and changing human social behavior. According to Icek,
behavior toward the behavior, subjective norm and perceived behavioral control (Fishbein, M.,
& Ajzen, I., 2010, p.1). The theory states that attitude toward the behavior, subjective norms and
perceived behavioral control together shape an individual's behavioral intentions. Using this
theory along with social media may provide an explanation or reasoning to why some individuals
are more inclined to donate than others. It is possible that past experiences, behavior or perceived
ST. MARYS HOME: RAISING AWARENESS 12
behavior has shaped individuals to act a certain way. One's attitudes and behavioral intentions can
shape the actions of an individual. Attitudes refer to the degree to which a person has a favorable
performing the behavior. One's behavioral intention refers to the motivational factors that
influence a given behavior where the stronger the intention to perform the behavior, the more
likely the behavior will be performed (Fishbein, M., & Ajzen, I., 2010, p.1).
However, few limitations do exists within this theory. While the theory does consider
normative influences, it still does not take into account environmental or economic factors that
may influence a person's intention to perform a behavior (LaMorte, 2016, 12). Another
shortcoming of the Theory of Planned Behavior assumes, the person has acquired the
opportunities and resources to be successful in performing the desired behavior, regardless of the
intention (LaMorte, 2016, 5). This theory also concludes that one's behavior is a result of a
linear decision-making process, and does not consider that it can change over time (LaMorte,
2016, 5). However, this theory was created with the goal of fuller explanation of all behaviors
By incorporating nonprofit fundraising, social media and event planning and examining
the three through the use of the Theory of Planned Behavior, one can become successful in
bringing awareness to a nonprofit organization. Each of the above can serve as an asset to a
successful awareness campaign for a nonprofit organization. The theory presented allows the
communicator to examine the receiver's actions that will determine the successfulness of the
social media, fundraising and events. The Theory of Planned Behavior provides insights to an
individuals behavior based on subjective norms and perceived behavioral control which work
Method
In July of 2017 the facilitators discussed potential topics for the project. On Aug. 23,
2017, the facilitators decided on a multi-platform campaign, fundraising and events to raise
awareness for a nonprofit organization. Both facilitators agreed and selected to focus their
capstone project on St. Marys Home. On Sept. 5, 2017, at 1 P.M. the facilitators met with Jill
campaign and events benefiting St. Marys Home, a shelter for sexually abused and abandoned
children. The facilitators created a waiver that gained approval on all that was asked to
successfully run this campaign. In addition, the facilitators gained approval to put on two
separate events benefiting St. Marys Home as well as gain temporary administration rights to
their Facebook. The facilitators were also granted the permission to make an Instagram page as
well as set up donation boxes at local churches. Chenoweth granted the facilitators permission to
On Sept. 29, 2017 the facilitators sent out an email and physically went to Rouses
Supermarket on Old Shell Road and requested that donation boxes be placed at each of the
entrances of the market. Unfortunately, this request was not possible. Therefore the facilitators
filled out a Donation Request Form asking if any food donations would be made available for the
Color Me Bright event. The facilitators were informed that a donation committee met at the
beginning of each month and decided where the donations would go for that month. The
facilitators were told that should the donation request be approved, they would be contacted. The
facilitators did not receive a response and therefore made the assumption that the request had
been denied.
ST. MARYS HOME: RAISING AWARENESS 14
The facilitators met with Andrea Rehm, Director of Volunteers at St. Marys Home on
Sept. 21, 2017 to discuss the agreements made with Chenoweth and to gain Rehms final
approval. After this meeting, the facilitators received the approval to launch their campaign.
Initially both facilitators contacted local churches to gain approval to place donation boxes on
their property. The churches that were contacted included: St. Paul's Episcopal Church, St.
Ignatius Parish, Corpus Christi Church, Government Street Baptist Church, St. Dominic's
Catholic Church, Pathway Church, Spring Hill Baptist Church, Grace Bible Church, Mars Hill
Church and Spring Hill Presbyterian Church. All of the churches the facilitators contacted were
Although St. Ignatius denied the request of the donation boxes, the parish still wanted to
help. The facilitators were in constant contact with Melinda Seiter, Ministry Coordinator for St.
Ignatius, via email. After an exchange of emails, Seiter agreed to assist the facilitators with the
execution of The Mini Olympic event (See Appendix I). Seiter informed the facilitators that she
On Oct. 4, the facilitators emailed the President of Spring Hill College, Dr. Christopher
Puto, Ph.D, in order to gain his approval for the donation boxes to be placed on Spring Hill
College campus (See Appendix J). Upon receiving Putos approval, the facilitators met with J
Kevin Anderson, Chief of Police of Public Safety at Spring Hill College who gave the facilitators
the permission on behalf of Public Safety to proceed with placing the donation box at Spring Hill
College. Anderson suggested the facilitators contact Joy Morris, Director of Residence Life.
Morris then informed the facilitators that Mike Freyaldenhoven, Director of Student
Development, would have to have the final approval. After receiving permission from
ST. MARYS HOME: RAISING AWARENESS 15
Freyaldenhoven, the donation box was purchased and placed in the public safety guard house at
The first event planned served as a kickstart event, and was called Color Me Bright. This
event was held at Spring Hill College in the Gautrelet Room on Thursday, Oct. 5, 2017 at 12
P.M.
Flyers were created by the facilitators for the Color Me Bright event, using the software
Canva. The flyers were approved by Natalie Fonseca, the Administrative Assistant in the Center
for Student Involvement at Spring Hill College. The flyers were then hung throughout Spring
Hill College campus, placed in the Mobile Public Library and posted on both Facebook and
Instagram. On Sept. 26, 2017 the facilitators reached out to Camryn Nethken, SpringHillian
Editor to have the Color Me Bright event listed in the Around The Hill section of the
The facilitators were in contact with Rachel Hatley and Wanda Sullivan, members of the
art department at Spring Hill College. Both of the women served as the judges and moderators of
the event. In the likelihood one judge becomes ill or cannot make the event, the other is there to
help guide the event attendees and assist with the execution of the event. However, if both of
them were present the event would be successful. Additionally, the facilitators invited Rehm, to
attend the event as a representative from St. Marys Home. The facilitators wrote an informative
speech about St. Mary's Home to offer insight, knowledge and awareness to those in
participation. There was a minimal fee of one dollar to participate in this event. To increase the
participation in Color Me Bright, the facilitators provided pizza, pink lemonade and candy for
the participants.
ST. MARYS HOME: RAISING AWARENESS 16
An Instagram account was created on Sept. 25, 2017, for St. Mary's Home. The
businesses, neighboring churches, schools and universities. The facilitators encouraged the
Facebook users to follow the Instagram account. The facilitators regularly followed accounts to
raise awareness and informed the community on ways they can help.
After weeks of constant communication with the Rehm and numerous failed attempts at
gaining temporary administration access, the facilitators went to St. Marys Home on Sept. 29,
2017, where they assisted Rehm in granting the facilitators access. After this meeting, the
facilitators had temporary administration access to the St. Marys Home Facebook page. Before
posting on their Facebook, the facilitators ran analytics on the account (See Appendix U). The
facilitators initially began posting on the account everyday, however; to keep the audience
informed, but not overwhelmed, the facilitators chose not to post on both platforms everyday. On
the days there were no physical postings, the facilitators posted the donation flyer on Instagram
stories. Information posted on both Facebook and Instagram included but was not limited to
information on St. Marys Home, ways one can help the home, volunteer opportunities, statistics
and information on children who have been raped, abused and neglected. Social media posts also
publicized the opportunity to donate through the GoFundMe Page and the Donation Boxes at
On Oct. 3, 2017, the facilitators created a Sprout Social account. This was a free 30 day
trial. The platform allowed the facilitators to add both the Instagram and Facebook accounts and
track the engagements, impressions and reach of each post made. The facilitators visited the
platform on a weekly basis to view which posts received the most engagements and impressions
in comparison to the others. Based on this data, the facilitators changed the variation of the posts.
ST. MARYS HOME: RAISING AWARENESS 17
To gain attention and raise awareness through social media, the facilitators created the
appropriate social media outlets. Facebook was primarily used to target the older demographic
ranging from age 30 and older. This age range was primarily chosen since these individuals have
a steady income and are more inclined to donate. Instagram was created and used to gain
attention from the younger demographic, individuals ranging from 19-29 years old. This was
done to gain awareness and bring about the need for volunteers and to attract individuals to the
The facilitators created a PR Plan which was used to keep track of postings in addition
this plan served as an organization tool (See Appendix DD). The facilitators organized and filed
the photographs based on when they were posted and on which platform.
To track each platform, the facilitators used Sprout Social. This social media listening
platform was initially used to track St. Marys Facebook presence prior to the facilitators posting
content on the page. However, when the social media facilitator went to log into Sprout Social,
none of the data previously recorded appeared. After multiple attempts the facilitator met with
Stacy Wellborn, Adjunct Professor at Spring Hill College, on Oct. 12, 2017 where Wellborn
directed and suggested the facilitator to refer to Facebook and Instagram analytics instead.
Each of the social media posts provided a report that showcased data such as the number
of page views, reach, engagements, clicks and shares. This helped the facilitators to determine
the successfulness of the social media campaign. Frequent postings on both platforms was
another essential aspect of the social media campaign. Frequent posting coupled with social
media listening not only allowed the followers to stay informed but for the facilitators to make
observations on posts that gain attention versus the those that obtained the least attention. The
facilitators took pictures using a Nikon D3300 DSLR camera with an AF-S DX Zoom-Nikkor
ST. MARYS HOME: RAISING AWARENESS 18
ED 18-55mm F3.5-5.6G lens shooting pictures with 1/320, F9 and ISO of 200, which changed
To generate and gain monetary donations from the public, a GoFundMe page was
created. This was created for those not affiliated with Spring Hill College, who could offer their
help in supporting St. Marys Home. However, all were welcomed to donate to this organization
through this platform. To gain awareness, the GoFundMe page was posted to both the Instagram
and Facebook account. To ensure donors that their money will be going to St. Marys Home and
not to the facilitators, the facilitators placed Rehm, as the administrator. Over the course of the
campaign, the facilitators tracked the donations and ensured they reached the goal.
The final event titled, The Mini Olympics, took place Saturday, Nov. 4, 2017, from 10
A.M. - 12 P.M. at St. Marys Home. This day consisted of games and activities that were
previously planned by the facilitators. Additionally, this event showcased the donations raised
for the home. The facilitators met with Rehm on Oct. 30, 2017 and finalized the games and
selected teams. St. Marys Home provided the required supplies needed for The Mini Olympics
games. In the likelihood of rain, the facilitators selected a secondary location within the home
and composed modified versions to the originally planned games. This secondary location was
The Mini Olympics consisted of ten games: Over/Under Throw, Sponge and Bucket
Relay Race, Hula-Hoop Pass, Caterpillar Crawl, Corn - Hole Toss with Targets, Three Legged
Race Relay, Beach Ball Walk, Volleyball Sheet Toss, Waiter, Waiter and What Can You Spell?
Each team went head-to-head and competed for the winning title. All of theses games were
strategically planned and required each team to collaborate in order to be named the winner.
However, due to time constraint only four games were played and the games varied amongst the
ST. MARYS HOME: RAISING AWARENESS 19
teams. There were four teams with one team captain per team. Due to a retreat that took place the
same weekend as this event, volunteers from St. Ignatius were sparse. The facilitators were made
aware of the retreat the same week as the event. Left with no choice, the facilitators turned to
classmates at Spring Hill College. Each of the team captains were Spring Hill students; Brianna
Bossert, Daniela Perez, Courtney Willamore and Sarah Winter. The facilitators partnered with
the St. Ignatius youth group called LifeTeen. Seiter and James Johnson, a member of LifeTeen,
were the two representatives from St. Ignatius who volunteered their time to assist with the
event. The winning team received bags of candy and were the first group to walk to the table to
pick out two items from the donation tables. Each of the team has the opportunity to go up to the
donation tables at least twice. Once the children collected their desired items, they took their new
belongings to their room which signified the conclusion of the event. The remaining clothes that
were not collected by the children were given to the St. Marys Home Staff.
The facilitators looked at Sprout Social as the free trial was coming to a close and the
information previously missing, appeared. The facilitators then made a second account using a
different email address, however; a day later on Nov. 7, 2017, Sprout Social warned the
facilitators the account would be deleted, and blacklisted due to an organization having duplicate
free-trial account. The facilitators then reached out via telephone call to Kelsey Winn, a
representative from Sprout Social. (K. Winn, personal communication, November 8, 2017).
After various phone calls and voicemails, and no response, the facilitators turned back to using
The facilitators wanted to maintain consistency within the social media tracking.
Therefore, the facilitators met with Dr. Stuart Babington, Ph.D, associate professor and
department chair. Babington advised them to contact the Sprout Social customer service. On
ST. MARYS HOME: RAISING AWARENESS 20
Friday, Nov. 10, 2017 the facilitators called Sprout Social customer service and spoke with
Tatijana, who informed the facilitators that the sales representatives were in a meeting and that
they would contact the facilitators back at their earliest convenience (T, personal communication,
November 10, 2017). A few hours later the facilitators received an email from Marshall
Hamilton, a sales manager at Sprout Social. After a series of emails, the facilitators were granted
Results
The results from the kickstart event, Color Me Bright, were received through the
questionnaire that was distributed at the conclusion of the event. A thematic analysis was
conducted with the questionnaire responses (See Appendix O). In addition to the members of the
art department, 42 participants showed their support to St. Marys Home. Of the 42 participants,
22 filled out the questionnaire. The Color Me Bright event raised a total of $137 for St. Marys
Home. Before attending the event, only four participants had heard of St. Marys Home while the
other 18 had no perceived notion about the organization. Others reported the familiarity of the
name but did not know the cause. By the conclusion of the event, 20 of the 22 participants knew
that St. Marys Home helped sexually, abused and abandoned children.
Word of mouth was found to be the most popular form of gaining individuals to come to
Color Me Bright. It was found that 14 participants heard about the event through their friends,
nine participants saw flyers hung throughout Spring Hills campus and six participants were
made aware through social media. One participant reported, I didn't know about St. Mary's
Home at all until they followed me on Instagram and I came to this event! The most
memorable or impactful aspect of the event was the speech that the facilitator read aloud (see
Appendix M). However, one participant reported that the most impactful part of the event was
ST. MARYS HOME: RAISING AWARENESS 21
reading the stories of the children: I read one of the stories of the children at St. Mary's. It was
repulsive and unimaginable what happened to the child I read about. Now that I know about
Saint Mary's, I will spread the word to the people and see if I can find future opportunities to
The results from The Mini Olympics were analyzed through the feedback the facilitators
received from the questionnaire that was distributed at the conclusion of the event. The
questionnaire was filled out by St. Marys staff along with Seiter and Johnson, who supervised
the event. A thematic analysis was done with the questionnaire responses (See Appendix S). This
feedback showcased the effectiveness of the event and the knowledge of what the facilitators had
done. The participants who filled out the questionnaire all agreed that this event, overall, left the
children happy. One respondent said, The children really enjoyed the activities today. The
children had the chance to interact with the other groups. Great physical, social and intellectual
benefits for the children. All of the participants provided positive feedback and agreed that the
event was effective. Another respondent said, The event went really well. I really enjoyed how
the guests donated their clothes for the kids. You must be willing to give whatever it takes to do
Over the duration of the fundraiser, the facilitators received 10 bags of donations. These
athletic shorts, 10 young women's dresses, five pairs of pants, two skirts, two pairs of shorts, one
blazer and one swim suit, for young women. For the young girls, the facilitators received eight
pairs of pants, seven athletic shirts, seven dress shirts, five dressses, four sweaters and two pairs
of athletic shorts. In addition to this, the young men at St. Marys Home received: 30 dress
shorts, 21 dress shirts, 25 athletic shirts, 26 pairs of athletic shorts, 12 jackets, 10 T-shirts, six
ST. MARYS HOME: RAISING AWARENESS 22
pairs of pajama pants, three pairs of pants, three jerseys, two pairs of sweatpants and one pair of
baseball pants. Additionally, 32 stuffed animals, 31 pairs of shoes, eight board games, four sets
of twin bed sheets, four pairs of womens sunglasses, three iPhone 4 cases, three pairs of socks,
three bars of Olay soap, two stockings, two wallets, a rosary and a pedicure kit were donated.
All the items were generously donated through the donation box at Spring Hill College.
However, rather than placing the items in the box themselves, those who donated the items
called either one of the facilitators. A time and location was arranged and the items were picked
up at the designated time and location. Despite the abundance of donations the facilitators
The results from the social media questionnaire were analyzed through the feedback that
the facilitators received from the Google Form that was shared on Facebook and Instagram. A
thematic analysis was conducted with the questionnaire responses (See Appendix X). Facebook
was found to be the social media platform that had the greatest amount of followings and was
most effective. Many individuals reported that they helped St. Marys Home previously by either
sponsoring a child, volunteering or donating through a different fundraiser. When the individuals
were asked which was their preferred post, many people expressed that they preferred when St.
Marys publicized the needs of the home, volunteer opportunities and information on the home
itself. When asked about the ways St. Marys can improve their social media presence, one
individual stated, Tell stories of the kids. Even small successes make great status updates. No
need to use identifying characteristics, but it makes the kids more real.
The results from the social media posts show a substantial increase in reach and
awareness. Social media analytics were collected through Sprout Social, and show the
effectiveness of the social media posts. When the facilitators were first granted access to St.
ST. MARYS HOME: RAISING AWARENESS 23
Marys Facebook Page, the page had a total of 1,362 page likes, 1,636 impressions, four
engagements and the number of clicks on the page was unavailable (See Appendix U). After the
facilitators gained access to the Facebook Page, the analytics as of Nov. 11, 2017, appeared as
follows: 1,467 likes, 61,856 impressions 903 engagements and 181 clicks (See Appendix V).
Since the facilitators concluded the social media campaign, the social media analytics have risen
substantially. The campaign increased the number of impressions by 1,765.4 percent. In addition,
the number of posts sent increased by 950 percent and the engagements rose by 1251.6 percent
by the conclusion of the campaign. Before the campaign commenced, St. Marys Home lacked
an Instagram account, leaving the facilitators to build this platform from the bottom up. The
analytics for Instagram are as follows: starting from a total follower count of zero, the facilitators
as of Nov. 11, 2017, received a total of 304 followers and a grand total of 451 likes and two
At the end of the multi-platform campaign, fundraiser and events, the facilitators not only
raised awareness but received a multitude of support from members of the Mobile community.
Without the generosity of these individuals the GoFundMe page goal would not have been
attained nor would the children have received a large amount of donated items. The facilitators
raised a grand total of $1,682, which helped provide for the needs of the children. A combination
of the monetary donations, clothing donations and social media impressions brought about
awareness to St. Marys Home as well as the severity of sexual abuse, assault and neglect.
Conclusion
The research conducted serves to suggest that a multi-platform campaign, fundraiser and
events are effective in raising awareness and donations for nonprofit organizations. Social media
analytics such as number of page views, reach, engagements, clicks and shares are required to
ST. MARYS HOME: RAISING AWARENESS 24
determine if the posts were effective in raising awareness. The number of impressions on posts
increased by 60,000 which was an indicator of the successfulness of the social media campaign
conducted. Donation requests were made through social media and was found to be successful
based on the grand total on the GoFundMe page of $1,545 and the 10 donation bags received.
Despite the location of the donation box not generating donations, the concept of having a
each event and social media platforms. Each of the analyses did reveal the successfulness of the
campaign based on the responses of those who took part in answering the questionnaire. Prior to
the Color Me Bright event, many of the attendees were unfamiliar with St. Marys Home. The
few that did know were able to expand their knowledge on the nonprofit and were made aware of
the ways they can offer their help. In regards to the Mini Olympics, the staff and children of St.
Marys Home were made cognizant of the efforts that the facilitators made to raise monetary
Secondary research and preliminary observations suggest that findings can be expected to
be consistent with the Theory of Planned Behavior. This insinuates that individuals are more
inclined to donate to St. Marys Home if social media makes sexual abuse, abandonment and
neglect apparent to its followers. The Theory of Planned Behavior helps researchers gain a better
understanding on how they can change the behavior of people. Therefore, posting statistics
referencing sexual abuse and abandonment will alter the behavior of individuals and in turn
fundraising. There were multiple donations generated through social media postings that would
ST. MARYS HOME: RAISING AWARENESS 25
more than likely not be available had this project not been conducted. Awareness through the
events and social media were made apparent and provided real life stories from the children at
St. Marys Home which was eye opening to those who attended the Color Me Bright event. The
children and staff at St. Marys Home were made aware of the donations acquired by the
Reflection
Throughout the semester and execution of our multi-platform campaign, fundraiser and
events, our main takeaway is the importance of organization and planning for the future.
Agreeing and listening to one anothers thoughts is key to the success of this project. It is safe to
say that we both listened to each other's thoughts and from there discussed the best way to
execute the plan. Another main aspect the facilitators learned is the importance of being
persistent. We did not gain access of the Facebook page until late Sept., weeks after the initial
meeting that granted us permission. After weeks of unreciprocated communication with Rehm,
we decided to go to St. Marys Home and make ourselves the temporary administrator by asking
Rehm to log onto her Facebook and adding ourselves to the administrator board of the St. Marys
Facebook page.
From a social media perspective, we should have used the St. Marys Home Twitter
account. We did not think it was going to be an effective platform to get our message across due
to the character limit; posting statistics and facts is made very difficult. However, in our social
media awareness questionnaire, it was brought to our attention the desire for St. Marys Home to
Before beginning Sprout Social we should have called, explained our project and made it
clear that we were students in order to see if we would be able to negotiate a price to have access
ST. MARYS HOME: RAISING AWARENESS 26
to Sprout Social to keep with the consistency of our analytics. This would have prevented us
from having to switch from platform to platform trying to find the one that works best. The
multiple exchange of emails between Daniela Perez and Marshall Hamilton of Sprout Social did
work out for the best and provided us with an extra 24 hour access to Sprout Social for free.
Additionally, Marshall informed Perez that Sprout Social offers a discounted service for
said, [can] even provide some additional learning and strategy pieces that could be killer for the
class.
something we would use. Initially, we created a PR Plan that listed dates as well as the text that
would go within each post. This was a good idea for us to do since we had not yet received
temporary administrative rights to St. Marys Facebook Page. Additionally, statistics are
changing and we wanted to ensure we posted accurate information so that we would not mislead
our audience. Lastly, Hootsuite was not used because we wanted to keep our followers up to date
on the amount of money we had left in our GoFundMe fundraiser. We wanted our progress on
the GoFundMe page to be exciting, to be real and wanted to keep our audience up to date in the
moment.
If this project was to be repeated, we would choose to have multiple fundraiser boxes
placed throughout the campus and perhaps have sororities, fraternities and other student clubs
and organizations compete to see who can raise the greatest amount of donations and money. We
also would call different locally-owned and operated businesses and ask if we could place the
donation boxes at their place of work. We feel that the more people who hear about and see the
ST. MARYS HOME: RAISING AWARENESS 27
boxes, the more people will be inclined to donate. By doing this, we would be spreading
I have always considered myself a service oriented individual and really enjoy giving
back to the community and spending time with those in need. Over the summer, I began thinking
of potential ideas for Senior Seminar and I knew I wanted to focus my work on assisting a
nonprofit organization in some way. I began researching nonprofit organizations in Mobile; and
St. Marys Home was the one that stood out to me the most. Sexual abuse and assault is an issue
that many people face today. Looking at their website and finding out it was a home for children
who have been through these appalling situations really broke my heart and made me more
I then contacted Sarah, who had agreed to do Seminar with me since Spring 2017, and
suggested St. Marys Home to her. After she agreed to focusing our capstone project on St.
Marys Home, I immediately became excited yet somewhat nervous to begin seminar. I first
realized that this is my life's work when I was working on the social media platforms and later
seeing the results. Social Media is a potential career option for me as I feel it is essential and can
by 60,000 on Facebook, nor did I expect to have 300+ followers on Instagram in such a short
amount of time. I was also so nervous with the GoFundMe page. Not seeing donations made me
worried that the goal would not be met. I continued posting and promoting the GoFundMe page
as much as possible and little by little I began to see an increase in the amount. I am grateful that
the Spring Hill College Communication Arts program allows its seniors to really immerse
themselves in the field by composing a project like the one Sarah and I did.
ST. MARYS HOME: RAISING AWARENESS 28
Before starting Senior Seminar, I already had an idea that I wanted to work with St.
Marys Home. I was given the chance to spend some time there volunteering and tutoring last
semester. I was given the opportunity to get to know the staff, what they truly do and how
selfless and remarkable their work is. I was able to get to know the children and see how much
they were affected by their past home lives. There are children at St. Mary's Home that are
teenageers who could barely read or write a proper sentence. From my volunteer work, I learned
that 100% of the children living at St. Marys Home have been raped and abused by someone
they once lived with. I knew from that moment, I wanted to something to better their lives. To
see how excited and grateful the children were to receive clothes and spend a day being a kid
was worth all of the hard work. Being able to combine my love for helping others and giving
back to the community with my interest and passion for becoming an event planner was the
References
Balfour, J. (2017). Facts, Figures and Definitions. Retrieved September 21, 2017, from
https://endsexualviolencect.org/resources/get-the-facts/national-statistics-on-sexual-
violence/
http://www.communicationstudies.com/communication-theories
ST. MARYS HOME: RAISING AWARENESS 29
Fishbein, M., & Ajzen, I. (2010). Predicting and changing behavior: The reasoned action
Hart, T., Greenfield, J. M., & Johnston, M. W. (2005). Nonprofit internet strategies: Best
practices for marketing, communications, and fundraising success. Hoboken, N.J: Wiley.
Hou, Y., & Lampe, C. (2016, June 02). Social Media Effectiveness for Public
https://nonprofitquarterly.org/2016/04/25/social-media-effectiveness-for-public-
engagement-an-example-of-small-nonprofits/
LaMorte, W. W., MD, PhD, MPH. (2016, April 28). The Theory of Planned Behavior.
Modules/SB/BehavioralChangeTheories/BehavioralChangeTheories3.html
Lau, S. (2017). How Nonprofits Are Promoting Fundraising Events in 2017 . Retrieved
infographic
https://sproutsocial.com/insights/facebook-stats-for-marketers/
Mitchell, A. (2016, October 06). Younger adults more likely than their elders to prefer
tank/2016/10/06/younger-adults-more-likely-than-their-elders-to-prefer-reading-news/
Morpus, N. (2016, April 29). 10 Powerful Nonprofit Statistics You Should Know for
statistics-you-should-know-for-2016/
NCADV | National Coalition Against Domestic Violence. (n.d.). Retrieved October 07,
Osman, M. (2017, September 11). 28 Powerful Facebook Stats Your Brand Cant Ignore
stats-for-marketers/
Rosen, R. A. (2012). Money for the cause: A complete guide to event fundraising.
St. Marys Home. (2016). Heart & Soul [Brochure]. Mobile, Alabama: Author.
St. Marys Home. (2014). Heart & Soul [Brochure]. Mobile, Alabama: Author.
Watson, T. (2014, June 30). What Makes People Generous: Charity, Empathy, And Storytelling.
https://www.forbes.com/sites/tomwatson/2014/06/30/what-makes-people-generous-charity-
empathy-and-story-telling/#33d0a8327cb
Appendices
Forms
Appendix E .Emails asking for Temporary Administration Access of St. Mary's Facebook
Appendix E - Emails asking for Temporary Administration Access of St. Mary's Facebook
ST. MARYS HOME: RAISING AWARENESS 42
ST. MARYS HOME: RAISING AWARENESS 43
ST. MARYS HOME: RAISING AWARENESS 44
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ST. MARYS HOME: RAISING AWARENESS 57
ST. MARYS HOME: RAISING AWARENESS 58
Thank you all for coming out to Color Me Bright to benefit St. Marys Home.
My name is Daniela and Sarah and I have been working alongside St. Marys Home under the
supervision of Ms. Andrea Rehm, Director of Volunteers, to put on this event which will serve as
the kickstart event for our PR Campaign.
For those of you who dont know, St. Marys is a home for sexually abused and abandoned
children. Their goal is to promote normal growth and development in children who have suffered
abuse, abandonment, and neglect. St. Marys provides care for children from age 6 to age 21.
Additionally, the home provides professional staff 24 hours a day 7 days a week to give the
children a safe place to live.
Their mission has remained the same since 1838, to provide support and education to destitute
orphans and to children abandoned neglected or abused by their parents or whose parents are
unable to support or educate them
ST. MARYS HOME: RAISING AWARENESS 61
Without your help and donations St. Marys could not and would not survive, so thank you all
again for coming out today and donating one dollar.
According to the NSPCC, children who live in poverty are more likely to be sexualy and
physically abused.
According to the National Institute on Drug Abuse 2 out of 3 patients in drug abuse treatment
centers say they were physically or sexually abused as children.
It has also been found that 80% of reported fatalities as a result of abuse and neglect were
caused by one or more of the child victims parents.
According to the U.S. Department of Health and Human Services, In 2013 it was reported that
an estimated 1,520 children died from abuse and neglect in the United States. This is equal to 4
children a day.
I do not know about you all but these facts not only bring me goosebumps but make my heart
sink.
No child deserves this treatment. Help make a difference in these children's lives. Donate today
to our GoFundMe Page. We will have our laptops set up in the back where you can easily
donate.
No donation is too big or too small. Anything you donate can and will significantly impact these
children as well as the facilities at Saint MArys Home.
On behalf of Ms. Any Rhem, the faculty, staff and children of Saint Marys Home as well as
Sarah and I want to thank you all for coming out today and helping raise awareness and funds
for this incredible nonprofit.
ST. MARYS HOME: RAISING AWARENESS 62
1) Before attending Color me Bright, I knew about Saint Marys Home. Explain.
3) What types of children do you think St. Marys Home helps? Explain.
ST. MARYS HOME: RAISING AWARENESS 63
4) What was the most memorable or impactful aspect of this event? Explain.
Copy of Springhillian
a. Team members stand in a single file line. They must start by passing the ball over
the first person in lines head and then the second person in line passses the ball
under their legs. The game goes on repeating this pattern, the last person in line
2. Sponge and Bucket Relay Race (10 points)- Located on the Basketball Court
a. Team members line up behind the starting line. You start with an empty bucket
and on the far side, there is a bucket of water. The first person in line must run to
their team's water bucket, dunk the sponge in, run back with it and squeeze all the
water from the sponge into the team's empty bucket. They then pass the sponge to
the next person, and so on until one team fills up their empty bucket with water.
b. The team with the most water in their bucket at the starting line wins.
a. Team members stand side by side and hold hands. The object of the game is to
pass the hula-hoop to throughout the line without breaking the chain. If the chain
b. The winner is the team who is able to pass the hula-hoop all the way through
a. Team members sit on the floor (one behind the other) with their feet flat on the
ground and knees up. They must grab the ankles of the person behind them and
b. The winner of the game is the first team to reach the Capitan.
5. Corn - Hole Toss with Targets (unlimited points) - Located in front of the Garage
a. Toss the bean bags carefully onto the platform. If you make it in the hole, you get
6. Three Legged Race Relay (10 points) - Located on the Upper Field
a. Team will stand in a single file line. Two team members will have their legs tied
together. The team who can run to the far side and back will win.
b. You must tag the next person's hand before you can start running.
a. Two people will try to get the beachball to the other side and back without using
a. Using a sheet, the team must work together to get the volley ball over the net.
9. Waiter, Waiter Relay (10 pts) - Located on the Lower Concrete Level
ST. MARYS HOME: RAISING AWARENESS 72
a. Team members will be given a tray that has 3 cups of water. Team members must
balance the tray and walk to the marked spot and walk back to their team member
10. What Can You Spell? (10 pts) - Located at the Picnic Tables
d. Letters are: T, M, W, N, S, A, O, Y, H, R, E, I
Team 1 - Royalty: Haley, Kaylee, Jazmin, Nikki, Anniyah, Autumn, Devon, Ignacio, Lee and
Isaac
Team 2 - Fire: QuasiNika, Alexis, Brandon P, Carmel Shawn, Jamarious and Isaiah
Team 3 - CMR: Monica, Abigail, Na'Keya, Olivia, Maria, Layla, Austin and Brandon W.
Team 4 - Marillac: T.J., Jawsan, Cedric, Michael, Tyler, Clay, Jaiden and Richard
ST. MARYS HOME: RAISING AWARENESS 73
Please respond as candidly as possible to the following questions. Your results will be used to determine
the success of our event. Thank you!
2. From your knowledge of the fundraiser and todays event, how would you describe their
effectiveness?
3. Describe one thing you will take away from this event?