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COMPETENCIES ASSESSMENT
www.individualcompetencies.com
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About Nigel A.L Brooks...
INDIVIDUAL Nigel A.L Brooks is a management consultant to entrepreneurs, business
COMPETENCIES ASSESSMENT enterprise owners, executives, and managers, and the enterprises they serve. He
specializes in developing the entrepreneurial, leadership, and managerial
competencies that build sustainable advantage from vision to value. He is an
author and a frequent speaker.
His clients are in the financial services, food services, high-tech, manufacturing
and distribution, pharmaceuticals, oil and gas, professional services, retail and
wholesale, transportation, and government industries.
www.nigelalbrooks.com
www.bldsolutions.com
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INDIVIDUAL
COMPETENCIES ASSESSMENT
NIGEL A. L. BROOKS
President: The Business Leadership Development Corporation
Published by:
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INDIVIDUAL COMPETENCIES ASSESSMENT
TABLE OF CONTENTS
Hyperlinks:
Purpose vi
Introduction 1
Assessment 3
Glossary 10
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INDIVIDUAL COMPETENCIES ASSESSMENT
PURPOSE
What is this book? First take the assessment – there are three sections:
Lifestyle business enterprise owners who are responsible for ♦ Review the language of the questions
everything in their businesses
♦ Examine your responses
Executives in the top management of any business who are
responsible for positioning in the marketplace You will find new ways to express yourself:
Managers in any business who are responsible for ensuring that On resumes
quality products and/or services are delivered to external and/or In interviews
internal customers – i.e., the front-line management On advertisements
In plans
Associates (supervisors and staff) in any business who are In negotiations
responsible for delivering quality products and/or services to
external and/or internal customers – i.e., the front-line The questions are designed systematically using
Enterpriship BLDer
Intrapreneurs – agents of change in a business
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INDIVIDUAL COMPETENCIES ASSESSMENT
INTRODUCTION
The likelihood of success in both personal and professional situations When used narrowly, the terms apply to occupations. Professional
depends upon knowing your own strengths and weaknesses, knowing occupations include accounting, architecture, consulting, law, marketing,
what is expected of you, and then being able to adapt accordingly. medicine, and sales. Technical occupations include construction,
Understanding your individual competencies, and those of others, is a engineering, and information technology. These terms are used by
necessary step to building successful relationships. government agencies to classify jobs.
Job performance is a function of aptitude, ability, and proficiency. Beware of the subject matter expert – an individual who appears
Aptitude determines the suitability of an individual for a role; ability knowledgeable, but lacks the technical skills to achieve results. Subject
determines their expected quality of performance for an activity; and matter experts may do well in interviews, but do not necessarily perform
proficiency defines their level of competence. well on the job. Hence, it is important to assess the aptitude, ability, and
proficiency of a candidate before hiring, or risk being fooled.
Competence is characterized by both knowledge and skills. Every
individual has three competency areas to varying degrees: Enterpriship competencies...
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INDIVIDUAL COMPETENCIES ASSESSMENT
INTRODUCTION
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INDIVIDUAL COMPETENCIES ASSESSMENT
ASSESSMENT
www.understandingpersonalstyles.com/webinar 20 Deliberate
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INDIVIDUAL COMPETENCIES ASSESSMENT
ASSESSMENT
A Personal 1 2 3 4 5 A Personal 1 2 3 4 5
21 Stay within comfort zone Occupational role:
Health: 37 Entrepreneur
22 ...Physical 38 Lifestyle business enterprise owner
23 ...Mental 39 Executive
24 ....Emotional 40 Manager
25 ...Stress tolerance 41 Professional/technical
Oral communications: 42 Labor - skilled
26 ...Entertaining 43 Labor - unskilled
27 ...Informative 44 Student
28 ...Convincing
29 ...Persuasive
30 ...Succinct
31 Negotiable
Relationships with others:
32 ...Form easily
33 ...Strengthen overtime
34 ...Last
35 ...I seek others
36 ...Others seek me
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INDIVIDUAL COMPETENCIES ASSESSMENT
ASSESSMENT
B Professional 1 2 3 4 5 B Professional 1 2 3 4 5
Industry subject areas: Functional subject area:
...Product sector: 22 ...Legal
1 ......Agriculture ...Finance:
2 ......Mining, oil and gas 23 ......General accounting
3 ......Utilities 24 ......Managerial accounting
4 ......Construction 25 ......Regulatory accounting
5 ......Manufacturing 26 ......Capital management
6 ......Wholesale merchandising 27 ...Human resources
7 ......Retail merchandising ...Information technology:
8 ......Transportation 28 ......Hardware and systems software
9 ......Warehousing 29 .......Communications and networks
...Service sector: 30 ......Database management
10 ......Information 31 ......Application software
11 ......Finance and insurance 32 ......User interface
12 ......Real estate, rental and leasing 33 ...Program management
13 ......Professional, scientific and technical 34 ...Engineering
14 ......Business management ...Operations:
15 ......Administrative support and remediation 35 ......Procurement
16 ......Waste management 36 ......Manufacturing or equivalent
17 ......Educational services 37 ......Distribution
18 ......Health and social services ...Business Development:
19 ......Arts, entertainment and recreation 38 ......Marketing
20 ......Accommodation and food services 39 ......Sales
21 ......Public administration 40 ......Service
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INDIVIDUAL COMPETENCIES ASSESSMENT
ASSESSMENT
B Professional 1 2 3 4 5 C Enterpriship 1 2 3 4 5
Technical skills: 1 I am an advocate of change
41 ...Mental ability 2 I am an agent of change
42 ...Physiological ability 3 I am a holistic thinker
4 I am a global thinker
5 I am a role model
6 I establish an environment for effective
planning
7 I establish an environment for effective policy
development
8 I establish an environment of effective
deployment and execution of plans and
policies...
9 ...and on a timely basis
10 I generate innovative ideas
11 I develop meaningful value propositions for
my ideas
I am able to transform my innovative ideas
into:
12 ...Effective processes
13 ...Beneficial products and/or services
14 ...Meaningful changes in the behavior of
people
15 I am willing to adapt my innovations based
upon responses from others
16 I am willing to enhance my innovations as
changes occur in the environment
17 I am willing to maintain my innovations over
time
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INDIVIDUAL COMPETENCIES ASSESSMENT
ASSESSMENT
C Enterpriship 1 2 3 4 5 C Enterpriship 1 2 3 4 5
18 I am willing to discontinue my innovations 37 I engage followers who have a higher potential
when there is no longer a demand or interest than me
in the environment
38 I maintain a positive relationship with
19 My ideas are sustainable over time followers
20 I am consistent over time 39 I maintain a positive relationship with
followers
21 I am willing to standardize processes and
products and/or services over time 40 I retain followers
22 I am willing to integrate my ideas with those 41 I maintain focus
of others
42 I create an environment for team motivation
23 I am self motivated
43 I am willing to make trade-offs
24 I have ambition
44 I am clear in my assignment of tasks with
25 I display self confidence followers
26 I display a positive attitude I ensure that my followers understand their
tasks in terms of:
27 I am willing to take risk
45 ...Budget
28 I am committed to the enterprise
46 ...Schedule
29 I contribute to the values of the enterprise
47 ...Scope, objectives, and goals
30 I communicate the values of the enterprise
enthusiastically 48 ...Quality
31 I live the values of the enterprise 49 I provide my followers with adequate
resources to perform their tasks
32 I use the enterprise's guiding principles as a
framework for decision making 50 I adapt my behavior according to the
commitment and competence of my followers
33 I express a clear vision of the enterprise's
future 51 I migrate from “command and control” to
empowered situations as soon as my followers
34 I express a clear mission of the enterprise's
are willing and able
purpose
52 When making introductions I am entertaining
35 I attract followers
53 When discussing situations I am informative
36 I engage followers who are more competent
than me
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INDIVIDUAL COMPETENCIES ASSESSMENT
ASSESSMENT
C Enterpriship 1 2 3 4 5 C Enterpriship 1 2 3 4 5
54 When presenting my ideas I am convincing 71 I test results inside tolerance norms for quality
55 When presenting causes for actions I am 72 I can tolerate discomfort
persuasive
73 I can tolerate uncertainty
56 I negotiate agreements for “win-win”
74 I encourage the development of alternative
situations
solutions
57 I close negotiations with tangible results
75 I build consensus
58 I am organized
76 I am decisive when I cannot build consensus
59 I procure the resources for others efficiently
77 I make rational decisions with knowledge of
and effectively: materials and supplies,
the facts
services, facilities and equipment
78 I do not make decisions based upon emotion
60 I set objectives (meaningful statements of
direction) 79 I make my decisions on a timely basis
61 I set goals (quantifiable targets for the 80 I use my intuition when complete facts are not
achievement of objectives) available
62 I set stretch goals 81 I communicate decisions to related parties on
a timely basis
63 I determine strategic initiatives to achieve
objectives and goals 82 I balance time and cost with scope and quality
64 I develop tactical plans for each strategic 83 I identify strengths, weaknesses,
initiative with budgets and schedules opportunities, and threats and respond to
them
65 I balance short-term time-to-market with
long-term continuous improvement 84 I determine barriers to success and overcome
them
66 I balance short-term time-to-market with
short-term continuous improvement 85 I review performance against budget on a
periodic basis and make adjustments
67 I strive to reduce cycle time
accordingly
68 I am a problem solver
86 I review performance against schedule on a
69 I establish tolerance intervals periodic basis and make adjustments
accordingly
70 I respond to exceptions that are outside of
tolerance norms
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INDIVIDUAL COMPETENCIES ASSESSMENT
ASSESSMENT
C Enterpriship 1 2 3 4 5 C Enterpriship 1 2 3 4 5
87 I review performance against scope and make 100 I am continually evaluating the opportunity
adjustments accordingly to eliminate processes and functions
88 I review performance against quality on a 101 I respect the values of others
periodic basis and make adjustments
102 I strive for shared values
accordingly
103 I respect the culture of others
89 I know how much value has been earned at
any point in time 104 I strive for multicultural and diverse
environments
90 I clearly communicate the impact of
performance variances against budget and 105 I balance my personal and professional life
schedule
106 I encourage my followers to balance their
91 I obtain agreements as a consequence of personal and professional lives
changes in plans
107 I make decisions collectively with my
92 I am results-oriented followers
93 I enjoy taking assessments 108 I make decisions collectively with my peers
94 I have the functional knowledge to lead my 109 I present my leaders with solutions, not
organizational unit problems
95 I have the technical skills to lead my 110 My organization unit is aligned with those of
organizational unit my peers
96 I have the enabling technologies to lead my 111 The units within my organizational unit are
organizational unit aligned with each other
97 I am continually evaluating the relationship 112 My organizational unit collaborates with
between supply and demand in my product others
and business lines
113 I encourage organizational learning
98 I am continually evaluating the opportunity to
114 I encourage personal learning
reengineer processes and functions
115 Work follows smoothly and horizontally
99 I am continually evaluating the opportunity to
through my organizational unit
restructure processes and functions
116 Information flows are not fragmented in my
organizational unit, either horizontally or
vertically
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INDIVIDUAL COMPETENCIES ASSESSMENT
ASSESSMENT
C Enterpriship 1 2 3 4 5 C Enterpriship 1 2 3 4 5
117 I promote an open environment 139 I resolve conflict by avoiding it in the first
place
118 I build teams with shared values
140 I resolve conflict by compromise
119 I build teams with shared learning
141 I balance risk and reward
120 I build teams that are mutually accountable
142 I protect the enterprise's assets
121 I build teams that employ complementary
skills 143 I recognize the performance of my followers
with their teammates
122 I encourage cross-functional teams
144 I administer fair and justifiable incentive-
123 I encourage rotation of people between
based reward programs
functions
I am dedicated to serving my constituencies:
124 I encourage leaders to emerge within my
organizational unit 145 ...Employees
125 I assess the consequence of change over time 146 ...Customers
126 My organizational unit enacts the stated 147 ...Suppliers
values of the enterprise
148 ...Investors
127 I solicit feedback regularly from my leaders
149 I respect regulators
128 I solicit feedback regularly from my peers
150 I have a career succession plan in place
129 I solicit feedback regularly from my followers
151 Other individuals seek me out for advice and
130 I offer feedback regularly to my leaders counsel
131 I offer feedback regularly to my peers
132 I offer feedback regularly to my followers
133 I am perceived as being of high integrity
134 I am perceived as being trustworthy
135 My organizational unit's word is our bond
136 I am easy to find
137 I am easy to approach
138 I treat others with respect
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INDIVIDUAL COMPETENCIES ASSESSMENT
GLOSSARY
Aptitude Physiology
Suitability for activities How living organisms function, especially with respect to human
function
Attitudes
Preferences
States of mind or dispositions that cause an individual to act or react
in a certain way towards an event, activity, or information Values
Attitudes
Behaviors Beliefs
Behaviors
Any forms of action or reaction – usually defined by society or culture
Professional
Belief
Individual in an occupation that requires specialized knowledge and
Something that is accepted as true, or placing trust or confidence in skills, who has usually received formal training in such areas as (but
another thing not limited to):
Capabilities Law
Finance and accounting
The capacity and ability of people, processes and functions, products Human resources
and/or services to realize potential quality and value Information technology
Architecture
Competence Engineering
Marketing
Knowledge (functional) Health care
Skills etc.
Professional/technical
Enterpriship
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INDIVIDUAL COMPETENCIES ASSESSMENT
GLOSSARY
Proficiency
Skill
Values
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NEXT STEPS – OTHER ITEMS OF INTEREST From Vision to Value: Building Sustainable Advantage
www.enterpriship.com/marketplace/fvtvbsaeart
Ebook:
www.enterpriship.com/marketplace/upsebook
Audiobook:
www.enterpriship.com/marketplace/upsaudiobook
Omnibus edition:
www.enterpriship.com/marketplace/upsomb www.enterpriship.com/marketplace/twvrebook
Webinar:
www.understandingpersonalstyles.com/webinar
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INDIVIDUAL
COMPETENCIES ASSESSMENT
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