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CSC-W32 V2.0/52
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June 2004
System messages
CSC-W32 V2.0/52
June 2004
Contents
Preface ................................................................................................................................1
Target group ........................................................................................................................1
Summary of contents ...........................................................................................................1
Notational conventions.........................................................................................................2
Message handling..............................................................................................................3
Status/error classes .............................................................................................................4
Allocation of error codes .................................................................................................7
Error entry ............................................................................................................................8
June 2004
Special electronics (SEL / SEV4)................................................................................. 115
June 2004
ND99 printer ...................................................................................................................275
TH21 printer....................................................................................................................281
RJ03 Printers..................................................................................................................323
June 2004
Coin-In Module (CIN)..................................................................................................... 593
June 2004
Preface
The CSC-W32 software products allow the operation of self-service systems with the
standard operating system Windows NT, Windows 2000 and Windows XP.
The following WN-specific Windows 32 bit products can be used with this standard
operating system to control the self-service peripherals:
Target group
This manual is intended for programmers, technicians and system operators. It provides a
complete overview of all system messages which can be output from the CSC-W32
products. This enables a fast elimination of faults which guarantees high availability of the
self-service system.
Summary of contents
The description of the message handling and the explanation of the general system
messages are followed by further descriptions in the order of the devices.
The messages are ordered numerically at the end of the manual. This helps find the
description corresponding to the message within this manual.
June 2004 1
Notational conventions Preface
Notational conventions
The format of the message description is as follows:
Cause
Detailed description of the error. The causes are ordered according to the probable
error frequency.
Application
If the message can be interpreted and acted on by the application programmer, then
the required actions are given here. This section serves as an aid for the application
programmer and should help him react correctly to errors in the application during run-
time. For this reason, these notes should only be consulted when creating user pro-
grams.
Measure
Errors and messages to which the system operator and system administrator can
react.
Example:
XXXX Define
Cause:
Description of the cause which occurs most frequently.
Description of the cause with the next highest frequency of occurrence.
etc.
Application:
Instructions for the application programmer are given here.
Measure:
The actions to be taken by the system operator or the system administrator are
described here.
2 June 2004
Message handling
Parameters are passed via the standard device handler interface in the CSCDHLPARA
structure. The messages are divided into status or error classes (StClass), error specifi-
cation (StCode) and warning specification (StWarn).
StClass
The following messages can be found in the "StClass" field:
STCLASS_ERROR_COMM The COMM DLL reports an error with the V.24, ECP or
USB channel. Further information can be found in the
"StCode" field.
StCode, StWarn
The messages in the "StCode" and "StWarn" fields are described in the sections for the
device handlers.
June 2004 3
Status/error classes Message handling
Status/error classes
The following table contains the current valid values for the Status Class:
STCLASS_OK 00 No error
0102 reserved
STCLASS_ERROR_PIN 09 Softkey/PINpad
4 June 2004
Message handling Status/error classes
STCLASS_ERROR_P36 27 Paragraph 36
STCLASS_ERROR_PRT 32 Printer
June 2004 5
Status/error classes Message handling
6 June 2004
Message handling Status/error classes
June 2004 7
Error entry Message handling
Error entry
The error entries of the CSC-W32/OS are entered by means of two tools:
TLS-W32
Since no event logging system is available under Windows 95, the tool TLS-W32
supplied with the CSC-W32 is available. This tool has been ported from TLS/2 of the
CSC-O/OS product to Win32.
This tool is also available under Windows NT so that the user is free to decide, by a
generation in the CSC.INI, whether the CSC-W32 errors are logged in the
Windows NT event logging system or in the TLS-W32 system.
After installing the Return Code Handler, not only the hex codes of StClass, StCode and
StWarn are written into the log file, but also the appropriate definitions.
With the utility CSCHELP all information about an error listed in this manual can be read
online.
8 June 2004
Global error codes
All global error messages, which are returned from the device handlers in "StCode", are
listed in this section. They are described in the include file CSCDEF.H. an entry in
"StClass" allocates the error message to the corresponding device handler.
20001001 CSC_FUNCTION_NOT_IMPLEMENTED
Reason:
The function is not implemented.
Application:
Check application program.
20001003 CSC_INVALID_SPEC
Reason:
The function specification "CscDhlPara.Spec" given in the parameter block is invalid.
Application:
Check application program.
20001004 CSC_INVALID_INLEN
Reason:
The length specified for the input buffer "CscDhlPara.InLen" in the parameter block is invalid.
Application:
Check application program.
20001005 CSC_INVALID_OUTLEN
Reason:
The length specified for the output buffer "CscDhlPara.OutLen" in the parameter block is invalid.
Application:
Check application program.
June 2004 9
Global error codes
20001006 CSC_INVALID_LOGICAL_ID
Reason:
The logical ID specified in the Open/GetRelease command is invalid.
Application:
Check application program.
Check the logical ID in Registry.
Measure:
Consult the application programmer.
Modify Registry if necessary.
20001007 CSC_INVALID_PID
Reason:
The process, which called this function of the device, is not identical with the process which opened
the device.
Application:
Check application program.
20001009 CSC_DEVICE_ALREADY_OPENED
Reason:
The device, on which an OPEN command was executed, is already opened non-shared.
Application:
Check application program.
Measure:
Check whether another application in the system has already opened this device.
2000100D CSC_CSCINI_DLL_NOT_FOUND
Reason:
The CSCWINI.DLL could not be found in the PATH. Normally <CSCROOT>\DLL.
Measure:
Check whether CSCWINI.DLL is in the PATH. Normally <CSCROOT>\DLL.
2000100E CSC_CSCINI_DLL_OPEN_FAILED
Reason:
The CSCWINI.DLL could not be opened.
Measure:
Report the error log of this entry to Service.
10 June 2004
Global error codes
2000100F CSC_DHL_NOT_INITIALIZED
Reason:
The device handler has not yet been initialized.
Application:
Check application program. Execute CscXyzInit if required.
20001014 CSC_REL_NOT_AVAIL
Reason:
No release is currently available under the stated specification.
Application:
Check application program. Retry job if necessary.
20001015 CSC_INVALID_COMMAND
Reason:
An attempt was made to execute a command which was not permitted or possible for this
application or configuration.
Application:
Check application program
20001017 CSC_TOO_MANY_USERS
Reason:
This device has already been opened by the max. number of users in SHARED mode.
Application:
Check application program
20001018 CSC_CSCEDS_DLL_NOT_FOUND
Reason:
The CSCWEDS.DLL could not be found in the PATH. Normally <CSCROOT>\DLL.
Measure:
Check whether CSCWEDS.DLL is in the PATH. Normally <CSCROOT>\DLL.
20001019 CSC_CSCEDS_DLL_OPEN_FAILED
Reason:
The CSCWEDS.DLL could not be opened.
Measure:
Report the error log of this entry to Service.
June 2004 11
Global error codes
2000101A CSC_CSCEDM_DLL_NOT_FOUND
Reason:
The CSCWEDM.DLL could not be found in the PATH. Normally <CSCROOT>\DLL.
Measure:
Check whether CSCWEDM.DLL is in the PATH. Normally <CSCROOT>\DLL.
2000101B CSC_CSCEDM_DLL_OPEN_FAILED
Reason:
The CSCWEDM.DLL could not be opened.
Measure:
Report the error log of this entry to Service.
2000101D CSC_CSCCOMM_DLL_NOT_FOUND
Reason:
The CSCWCOMM.DLL could not be found in the PATH (normally <CSCROOT>\DLL).
Measure:
Check whether CSCWCOMM.DLL is in the PATH (normally <CSCROOT>\DLL).
2000101E CSC_CSCCOMM_DLL_OPEN_FAILED
Reason:
The CSCWCOMM.DLL could not be opened.
Measure:
Report the error log of this entry to Service.
20001021 CSC_INI_WRONG_INTERFACE
Reason:
Wrong value for INTERFACE in Registry.
Measure:
Check the parameter INTERFACE in Registry.
20001022 CSC_CSCSEL_DLL_NOT_FOUND
Reason:
The CSCWSEL.DLL could not be found in the PATH (normally <CSCROOT>\DLL).
Measure:
Check whether CSCWSEL.DLL is in the PATH (normally <CSCROOT>\DLL).
12 June 2004
Global error codes
20001023 CSC_CSCSEL_DLL_OPEN_FAILED
Reason:
The CSCWSEL.DLL could not be opened.
Measure:
Report the error log of this entry to Service.
20001025 CSC_CSCRECO_DLL_NOT_FOUND
Reason:
The CSCRECO.DLL could not be found in the LIBPATH (normally <CSCROOT>\DLL).
Measure:
Check whether CSCRECO.DLL is in the LIBPATH (normally <CSCROOT>\DLL).
20001026 CSC_CSCRECO_DLL_OPEN_FAILED
Reason:
The CSCRECO.DLL could not be opened.
Measure:
Report the error log of this entry to Service.
20001027 CSC_DQF_DLL_NOT_FOUND
Reason:
The DQF.DLL could not be found in the LIBPATH (normally <CSCROOT>\DLL).
Measure:
Check whether DQF.DLL is in the LIBPATH (normally <CSCROOT>\DLL).
20001028 CSC_DQF_DLL_OPEN_FAILED
Reason:
The DQF.DLL could not be opened.
Measure:
Report the error log of this entry to Service.
20001029 CSC_CSC1394_DLL_NOT_FOUND
Reason:
The CSC1394.DLL could not be found in the LIBPATH (normally <CSCROOT>\DLL).
Measure:
Check whether CSC1394.DLL is in the LIBPATH (normally <CSCROOT>\DLL).
June 2004 13
Global error codes
2000102A CSC_CSC1394_DLL_OPEN_FAILED
Reason:
The CSC1394.DLL could not be opened.
Measure:
Report the error log of this entry to Service.
2000102B CSC_RECO_NOT_INSTALLED
Reason:
RecoStar is not, or not correct installed.
Measure:
Check installation of RecoStar.
Check wether AI*.DLL or TIFFTOBO.DLL is in the LIBPATH (normally <CSCROOT>\DLL).
20001420 CSC_INVALID_HANDLE
Reason:
The handle "CscDhlPara.hCsc" given in the parameter block is invalid.
Application:
Check application program.
20001421 CSC_INVALID_DEVICE
Reason:
An illegal device number was transferred when the handle was created.
Measure:
Report the error log of this entry to Service.
20001422 CSC_INVALID_PINDATA
Reason:
The memory area, to which "pInData" points, cannot be accessed.
Application:
Transfer a legal memory area from the application program.
Measure:
If the error occurred again, report the error log of this entry to service.
20001423 CSC_INVALID_POUTDATA
Reason:
The memory area, to which "pOutData" points, cannot be accessed.
Application:
Transfer a legal memory area from the application program.
14 June 2004
Global error codes
20001424 CSC_DEVICE_LOCKED
Reason:
The device handler is currently locked by another user.
Application:
Check application program. If necessary, repeat the command.
20001425 CSC_DEVICE_NOT_LOCKED
Reason:
The device handler was not locked.
Application:
Check application program.
20001426 CSC_INVALID_UNLOCK
Reason:
CscXyzUnlock was not activated by the thread which had locked the device.
Application:
Check application program.
20001427 CSC_ACCESS_TIMEOUT
Reason:
An attempt was made to access a device which is currently occupied by another user.
Application:
Repeat the command. Check the application program.
20003000 CSC_CANCELED
Reason:
The function of the device handler was cancelled from another thread with the command
"CscXyzCancel".
Application:
This behaviour is usually correct because the application is informing the system via the CANCEL
command that a particular event is not to be expected anymore.
June 2004 15
Global error codes
20004000 CSC_TIMEOUT
Reason:
The function, which calls the device handler, receives a logical timeout. It is not a COM line timeout.
Application:
This operating system is event-controlled. It is thus possible that the expected event has not
occurred within the timeout time given by the application. There is possibly no error log carried out.
There are times, however, when an immediate reaction is expected from a device. If the expected
reaction does not take place, an error message is returned to the application and an Entry is made
in the error log.
Measure:
If the timeout is entered in the error log, the device should be checked.
20002001 INI_FUNCTION_NOT_IMPLEMENTED
Reason:
The function called from the device handler is not implemented in CSCWINI.DLL.
Measure:
Report the error log if this entry to Service.
20002003 INI_INVALID_SPEC
Reason:
The function specification "CscDhlPara.Spec" given in the parameter block is invalid.
Measure:
Report the error log of this entry to Service.
20002004 INI_INVALID_INLEN
Reason:
The length "CscDhlPara.InLen" of the input buffer specified in the parameter block is invalid.
Measure:
Report the error log of this entry to Service.
20002005 INI_INVALID_OUTLEN
Reason:
The length "CscDhlPara.OutLen" of the output buffer specified in the parameter block is invalid.
Measure:
Report the error log of this entry to Service.
16 June 2004
Global error codes
20002422 INI_INVALID_PINDATA
Reason:
The memory area, to which "pInData" points, cannot be accessed.
Application:
Transfer a legal memory area from the application program.
Measure:
If the error occurred again, report the error log of this entry to Service.
20002423 INI_INVALID_POUTDATA
Reason:
The memory area, to which "pOutData" points, cannot be accessed.
Application:
Transfer a legal memory area from the application program.
Measure:
If the error occurred again, report the error log of this entry to Service.
20002903 INI_ID_ITEM_NOT_FOUND
Reason:
The keyword in Registry, specified by any function was not found.
Application:
If CSCWINI.DLL was called directly from the application, check whether the parameters were
passed correctly from the application.
Measure:
Check whether the required keyword exists in Registry.
20002904 INI_KEYWORD_NOT_FOUND
Reason:
The keyword specified with the "CscIniScanPara" function could not be found in Registry.
Application:
If CSCWINI.DLL was called directly from the application, check whether the parameters were
passed correctly from the application.
Measure:
Check whether the required keyword exists in Registry.
June 2004 17
Global error codes
20002905 INI_INVALID_BAUDRATE
Reason:
An incorrect parameter for the baud rate has been entered in Registry.
Measure:
Enter the correct baud rate for the device.
20002906 INI_INVALID_DATABITS
Reason:
An invalid parameter for the data bit count has been entered in Registry.
Measure:
Enter the correct data bit count for the device.
20002907 INI_INVALID_STOPBITS
Reason:
An invalid parameter for the number of stopbits has been entered in Registry.
Measure:
Enter the correct number of stopbits for the device.
20002908 INI_INVALID_PARITY
Reason:
Invalid parameters for the parity check have been entered in Registry.
Measure:
Enter the correct parameters for the parity check for the device.
20002909 INI_INVALID_PROTOCOL
Reason:
Invalid parameters for the transmission protocol have been entered in Registry.
Measure:
Enter the correct parameters for the transmission protocol for the device.
2000290A INI_INVALID_VALUE
Reason:
The assigned value is invalid.
Measure:
Check Registry.
18 June 2004
Global error codes
2000290B INI_INVALID_ROOT
Reason:
Invalid or not defined value for the environment variable CSCROOT.
Measure:
Enter the correct value in Registry/CONFIG.SYS.
2000290C INI_CONFIG_ERROR
Reason:
The system cant check whether to use the Registry or CSC.INI.
Measure:
Check the CSC.INI for the existence of the identification item [CSCINI] and the keyword
CONFIG=FILE or CONFIG=REGISTRY.
June 2004 19
20 June 2004
Return code handler (RCH)
StClass:
STCLASS_OK No error
STCLASS_ERROR_RCH Error of the CSCWRCH.DLL
StCode:
20008000 RCH_INVALID_ACTIVE_PARA
Reason:
YES or NO are not specified for the ACTIVE parameter in Registry/CSC.INI.
Application:
Correct Registry/CSC.INI.
20008001 RCH_INVALID_LANGUAGE
Reason:
The parameter for LANGUAGE in Registry/CSC.INI is longer than 3 characters.
Application:
Correct Registry/CSC.INI.
20008002 RCH_INVALID_PTXTBUF
Reason:
The specified buffer or buffer length are invalid.
Application:
Check buffer definition in application program.
20008004 RCH_INVALID_TXTBUF_LEN
Reason:
The specified buffer or buffer length are invalid.
Application:
Check buffer definition in application program.
June 2004 21
Return code handler (RCH)
20008005 RCH_INVALID_PCSCDHLPARA
Reason:
The specified buffer or buffer length are invalid.
Application:
Check buffer definition in application program.
20008007 RCH_INVALID_STCLASS
Reason:
The StClass specified for analysis is 0 (zero).
Application:
Check STCLASS in the application program.
20008008 RCH_INVALID_FILE_ID
Reason:
An invalid file ID is in an error text file.
Measure:
Check error text files.
20008009 RCH_INVALID_TREE
Reason:
An invalid flag is in an error text file.
Measure:
Check error text files.
2000800A RCH_UNKNOWN_TXT_FILE
Reason:
No file could be found for a specified StClass.
Measure:
Check files in <CSCROOT>\RCH for completeness.
2000800B RCH_TXT_NOT_FOUND
Reason:
No text number could be found for a specified StClass, StCode or StWarn.
Measure:
Check that files in <CSCROOT>\RCH are complete and up-to-date.
22 June 2004
Return code handler (RCH)
2000800C RCH_ACTCODE_NOT_FOUND
Reason:
The flag "#" for action code was not found within a text.
Measure:
Check that files in <CSCROOT>\RCH are complete and up-to-date.
2000800D RCH_DEFINE_TXT_NOT_FOUND
Reason:
The flag "$S" for Define in human readable text was not found within a text.
Measure:
Check that files in <CSCROOT>\RCH are complete and up-to-date.
2000800E RCH_THREAD_TIMEOUT
Reason:
The thread for reading the headers of all error text files was not completed within 60 seconds.
Measure:
Check hardware, operating system, file system.
2000800F RCH_THREAD_CREATE_ERROR
Reason:
The thread for reading the headers of all error text files could not be started.
Measure:
Check hardware, operating system, file system.
June 2004 23
24 June 2004
Error statistics (EST)
StClass:
STCLASS_OK No error
STCLASS_ERROR_EST Error of the CSCWEST.DLL
StCode:
2000B000 EST_INVALID_STCLASS
Reason:
An incorrect StClass value was specified in the structure ESTCNTEXIST. Perhaps the StClass
does not exist in the error statistics database.
Application:
Check the contents of the StClass field in the structure ESTCNTEXIST. If necessary update
information about available StClass values by using the function "CscEstGetCntExist".
2000B001 EST_INVALID_STCODE
Reason:
An incorrect StCode value was specified in the structure ESTCNTEXIST. Perhaps the StCode does
not exist in the error statistics database.
Application:
Check the contents of the StCode field in the structure ESTCNTEXIST. If necessary update
information about available StCode values by using the function "CscEstGetCntExist".
2000B002 EST_INVALID_RANGE
Reason:
The contents of the RangeStart field was higher than the value in the RangeEnd field of the
structure ESTCNTEXIST.
Application:
Call this command with RangeStart <= RangeEnd.
June 2004 25
Error statistics (EST)
2000B003 EST_INVALID_COUNTER
Reason:
No record with this combination of StClass/StCode/ModId is registrated in the error statistics
database.
Application:
Request the actual registrated error counters by using the function "CscEstGetCntExist".
2000B004 EST_INVALID_ACTIVE
Reason:
An invalid expression follows the keyword ACTIVE in the section [CSCEST] of the file
CSC.INI/Registry.
Measure:
Check the file CSC.INI/Registry.
2000B005 EST_INVALID_BUF_LEN
Reason:
An invalid expression follows the keyword BUF_LEN in the section [CSCEST] of the file
CSC.INI/Registry.
Measure:
Check the file CSC.INI/Registry. The decimal value after the keyword BUF_LEN in the section
[CSCEST] must be between 256 and 65536.
2000B006 EST_INVALID_PCSCDHLPARA
Reason:
The memory location, to which the pointer "pCscDhlPara" points, cannot be accessed.
Application:
Check the contents of the structure ESTCNTERROR when calling the function "CscEstCountError".
2000B007 EST_BUFFER_OVERFLOW
Reason:
The EST DH cannot enter more errors into the internal error buffer, because the buffer is full.
Application:
Do not produce too many errors too fast.
Measure:
Increase the size of the internal buffer by using the keyword BUF_LEN in the section [CSCEST] in
the file CSC.INI/Registry.
26 June 2004
Error statistics (EST)
2000B008 EST_THREAD_NOT_STARTED
Reason:
The EST DH was not able to launch the thread that cyclically clears the internal buffer.
Measure:
Reduce the system load or free resources to enable the start of another thread.
2000B009 EST_CORRUPT_FILE
Reason:
The file that contains the error statistics database is not of the expected format.
Application:
Reset the whole database by using the function "CscEstReset" with the specification
EST_RESET_ALL. Attention: All data will be lost.
2000B00A EST_TLS_ERROR
Reason:
An error occurred when the EST DH tried to get a module ID from the TLS DH or the EST DH tried
to flush the TLS information buffer.
Measure:
Check the TLS/Win installation.
2000B00C EST_CANNOT_OPEN_FILE
Reason:
The output file for receiving the plain text log could not be opened.
Measure:
Check the filename provided for the function "CscEstPrintLog".
2000B00D EST_CANNOT_WRITE_FILE
Reason:
The output file for receiving the plain text log could not be written to.
Measure:
Check the available space on the storage device or the availability of the printer, if the function
"CscEstPrintLog" prints on a disk or to a printer.
2000B00E EST_OUT_OF_MEMORY
Reason:
The DH EST was not able to allocate enough memory for the function "CscEstPrintLog".
Measure:
Provide more memory (i. e. by adding more RAM or ending other processes).
June 2004 27
28 June 2004
Transaction statistics (TRA)
StClass:
STCLASS_OK No error
STCLASS_ERROR_TRA Error of the CSCWTRA.DLL
StCode:
2000C000 TRA_INVALID_SELECTIONMASK
Reason:
The SelectionMask parameter contained an invalid value.
Application:
Check the contents of the SelectionMask parameter in the structure TRACNTTRANS.
2000C001 TRA_UNKNOWN_GROUPNAME
Reason:
The group name that was provided by the application does not exist. Perhaps the database was
reset since the last call to the function "CscEstGetTransExist".
Application:
Check the group name and eventually reread the available group names by using the function
"CscEstGetTransExist".
2000C002 TRA_OUT_OF_MEMORY
Reason:
The TRA DH ran into an internal memory limitation.
Measure:
Report the error log of this entry to Service.
2000C003 TRA_CORRUPT_NAMEFILE
Reason:
The information contained in the namespace file CSCTRA.INI is inconsistent.
Application:
Reset the whole database.
June 2004 29
Transaction statistics (TRA)
2000C004 TRA_SYNTAX_ERROR
Reason:
The parsing routine detected a syntax error in one of the TRA files.
Measure:
Check the *.TRA files.
2000C006 TRA_CANNOT_OPEN_FILE
Reason:
The output file for receiving the plain text log could not be opened.
Application:
Check the filename provided for the function "CscTraPrintLog".
2000C007 TRA_CANNOT_WRITE_FILE
Reason:
The output file for receiving the plain text log could not be written to.
Measure:
Check the available space on the storage device or the availability of the printer, if the function
"CscTraPrintLog" prints on a disk or to a printer.
30 June 2004
COMM mutiplexer
StClass:
STCLASS_OK No error
STCLASS_ERROR_COMM Error of the CSCWCOMM.DLL
StCode:
2000FE06 COMM_INVALID_PROTOCOL
Reason:
The COMM reports an invalid specification for the protocol.
If the error occurs with the use of LPT, then the parallel port does not meet the requirements for the
selected transfer mode.
Application:
Use the protocol type from the COMM.H definition file when calling "CscV24Init".
Measure:
If the error occurs with the use of LPT, then you have to check the port configuration (e.g. for the
printers TH97 and ND97 the parallel port is to be configured for ECP in the BIOS.
2000FE07 COMM_WRITE_CANCELED
Reason:
A COMM WRITE command is cancelled by the user. No entry is made in the error log.
2000FE08 COMM_WRITE_TIMEOUT
Reason:
A COMM WRITE command could not be executed in the specified monitoring time.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
June 2004 31
COMM mutiplexer
2000FE09 COMM_READ_TIMEOUT
Reason:
A COMM READ command could not be executed in the specified monitoring time.
- Line connection, power supply not okay.
- Device faulty.
- Software configuration faulty.
Application:
Repeat the command if necessary.
Measure:
Check the line connection, power supply.
Check device (selftest, light-emitting diode, test program).
2000FE0A COMM_READ_CANCELED
Reason:
A COMM READ command is cancelled by the user. No entry is made in the error log.
2000FE0B COMM_PARITY_ERROR
Reason:
The COMM driver reports a parity error. The received data block is invalid.
Measure:
If the error recurs, check the hardware.
2000FE0C COMM_GENERAL_FAILURE
Reason:
The COMM driver reports a general error.
Measure:
Check the hardware and report the error log of this entry to Service.
2000FE0F COMM_PROTOCOL_VIOLATION
Reason:
The peripheral device did not answer in a specified monitoring time as expected. Reasons may be:
a) Peripheral not attached or switched off
b) Peripheral was switched off while a connection was open
c) Cable or peripheral hardware problem
Application:
Close the device and open it again.
Measure:
Check if one of the reasons a), b) and c) is responsible for the problem. If you can exclude these
possibilities report the error log of this entry to Service.
32 June 2004
COMM mutiplexer
2000FE13 COMM_CHAN_NOT_INITIALIZED
Reason:
The channel was not initialized.
Application:
Check the application program.
Measure:
Initialize the channel before using it.
2000FE14 COMM_ACCESS_DENIED
Reason:
Access to port denied. The parallel port is already assigned exclusively by an appropriate driver
command (e.g. IOCTL_PAR_CSC_SELECT_ECP_RESERVE).
Measure:
Fix the configuration or application error.
2000FE16 COMM_BREAK
Reason:
The COMM driver reports a break.
Measure:
If the error recurs, check the hardware.
2000FE7A COMM_OVERRUN_ERROR
Reason:
The COMM driver reports a overrun error.
Measure:
Check the hardware and report the error log of this entry to Service.
2000FE7B COMM_FRAMING_ERROR
Reason:
The COMM driver reports a framing error.
Measure:
Check the hardware and report the error log of this entry to Service.
June 2004 33
COMM mutiplexer
2000FE85 COMM_DRIVER_OPEN_FAILED
Reason:
The COMM driver could not be opened.
Measure:
Check serial device entry in Registry/CSC.INI. Check if additional COMM drivers are installed (e.g.
"ROCKET.SYS"). Check COMM Hardware.
2000FE89 COMM_INVALID_PTXDATA
Reason:
The pointer "pTxData" is illegal.
Application:
Transfer a legal pointer to the multiplexer in the application program.
2000FE8B COMM_INVALID_OPEN_SPEC
Reason:
The called function is invalid for the used CscCommOpen specification.
Application:
Use the definition in the COMM.H definition file.
2000FE8C COMM_NO_STX
Reason:
The peripheral device does not return an STX.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
2000FE8D COMM_NO_ETX
Reason:
The peripheral device does not return an ETX.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
34 June 2004
COMM mutiplexer
2000FE8E COMM_INVALID_BLK_LEN
Reason:
The expected block length does not agree with the transmitted block length.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
2000FE8F COMM_INVALID_BLK_ID
Reason:
The block ID is invalid.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
2000FE90 COMM_INVALID_DEV_ID
Reason:
The received device ID does not agree with the transmitted device ID.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
2000FE91 COMM_INVALID_COMMAND
Reason:
The received command specification does not agree with the transmitted command specification.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
June 2004 35
COMM mutiplexer
2000FE92 COMM_INVALID_ACK_TYPE
Reason:
The received acknowledge type is invalid (only ACK and NAK are valid).
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
2000FE93 COMM_MAX_TX_RETRIES
Reason:
The maximum number of repeat transmissions has been reached.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
2000FE94 COMM_MAX_RX_RETRIES
Reason:
The maximum number of receive repeats has been reached.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
2000FE95 COMM_PROTOCOL_TX_TIMEOUT
Reason:
The total protocol monitoring time during transmission has been exceeded.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
36 June 2004
COMM mutiplexer
2000FE96 COMM_PROTOCOL_RX_TIMEOUT
Reason:
The total protocol monitoring time during receive has been exceeded.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
2000FE97 COMM_PROTOCOL_POLL_TIMEOUT
Reason:
The busy time transmitted from the peripheral device is exceeded.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
2000FE98 COMM_PROTOCOL_CANCELED
Reason:
The protocol was cancelled.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the application program.
2000FE9C COMM_INVALID_TXDATA_LEN
Reason:
The length in TxData is 0 (zero).
Application:
Specify a legal length.
2000FE9D COMM_CSCISO_DLL_NOT_FOUND
Reason:
The CSCWISO.DLL could not be found in the PATH (normally <CSCROOT>\DLL).
Measure:
Check whether CSCWISO.DLL is in the PATH (normally <CSCROOT>\DLL).
June 2004 37
COMM mutiplexer
2000FE9E COMM_CSCISO_DLL_OPEN_FAILED
Reason:
The CSCWISO.DLL could not be opened.
Measure:
Report the error log of this entry to Service.
2000FE9F COMM_CSCUSB_DLL_NOT_FOUND
Reason:
The CSCWUSB.DLL could not be found in the PATH (normally <CSCROOT>\DLL).
Measure:
Check whether CSCWUSB.DLL is in the PATH (normally <CSCROOT>\DLL).
2000FEA0 COMM_CSCUSB_DLL_OPEN_FAILED
Reason:
The CSCWUSB.DLL could not be opened.
Measure:
Report the error log of this entry to Service.
2000FEB0 COMM_INVALID_DRIVER_CONF
Reason:
A configured driver (COM, CH, LPT) gets not the state running.
Measure:
Report the error log of this entry to Service.
2000FEE0 COMM_P2_TX_NO_RESP_ON_ENQ
Reason:
The command could not be transmitted because the peripheral device did not answer.
Measure:
Check the hardware.
2000FEE1 COMM_P2_TX_INVALID_RESP_ON_ENQ
Reason:
The command could not be transmitted because the peripheral device did not answer as expected.
Application:
Initialize the device and repeat the transaction.
Measure:
Check the hardware.
38 June 2004
COMM mutiplexer
2000FEE2 COMM_P2_TX_NAK_RECEIVED
Reason:
The command could not be transmitted because the peripheral device announced that it is busy.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware if necessary.
2000FEE3 COMM_P2_TX_NO_VALID_RESP_ON_TEXT
Reason:
The command could not be completely transmitted because the peripheral device did not answer
as expected.
Application:
Initialize the device and repeat the transaction.
Measure:
Check the hardware.
2000FEE4 COMM_P2_TX_MAX_RETRIES
Reason:
The command could not be completely transmitted because the maximum number of repeat
transmissions has been reached.
Application:
Initialize the device and repeat the transaction.
Measure:
Check the hardware.
2000FEE5 COMM_P2_TX_ABORTED
Reason:
The command could not be completely transmitted because the device asked for the termination of
the transmission.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware if necessary.
June 2004 39
COMM mutiplexer
2000FEE6 COMM_P2_RX_CMD_TIMEOUT
Reason:
The peripheral device did not answer in the specified monitoring time of the command.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
2000FEE7 COMM_P2_RX_ISO_TIMEOUT
Reason:
The response of the device has not been completely received because one of the internal protocol
monitoring times has been exceeded.
Application:
Initialize the device and repeat the transaction.
Measure:
Check the hardware.
2000FEE8 COMM_P2_RX_INVALID_HEADER
Reason:
The header of the response is invalid.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
2000FEE9 COMM_P2_RX_INVALID_DEVICE_ID
Reason:
The received device ID does not agree with the transmitted device ID.
Application:
Repeat the command and if necessary initialize the device again beforehand
Measure:
Check the hardware.
40 June 2004
COMM mutiplexer
2000FEEA COMM_P2_RX_INVALID_CMD_ID
Reason:
The received command ID does not agree with the transmitted device ID.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
2000FEEB COMM_P2_RX_INVALID_CMD_SPEC
Reason:
The received command specification does not agree with the transmitted command specification.
Application:
Repeat the command and if necessary initialize the device again beforehand
Measure:
Check the hardware.
2000FEEC COMM_P2_RX_CRC_ERROR
Reason:
The response of the device has not been completely received because one of the transmission
blocks could not be received without faults.
Application:
Initialize the device and repeat the transaction
Measure:
Check the hardware.
2000FEED COMM_P2_NO_CMD_ACTIVE
Reason:
A cancel command has been called while no command was active.
Application:
Call the cancel command only when a cancelable command is active.
2000FEEF COMM_P2_CMD_NOT_CANCABLE
Reason:
A cancel command has been called while a not cancelable command was active.
Application:
Call the cancel command only when a cancelable command is active.
June 2004 41
COMM mutiplexer
2000FEF0 COMM_P2_CMD_STILL_ACTIVE
Reason:
The command could not be executed because another command was still active
Application:
Repeat the command and if necessary initialize the device again beforehand.
2000FEF1 COMM_P2_CMD_CANCELLED
Reason:
The command was aborted by the user. No entry will be made in the error log.
2000FEF2 COMM_P2_CANCEL_STILL_ACTIVE
Reason:
The command could not be executed because a cancel command was still active.
Application:
Repeat the command and if necessary initialize the device again beforehand.
2000FEF3 COMM_P2_CANCEL_NOT_SUCCESSFUL
Reason:
A cancel command could not be executed.
Application:
Repeat the cancel command.
2000FEF4 COMM_P2_TX_CANCEL_TIMEOUT
Reason:
The command could not be cancelled because an internal monitoring time has been exceeded.
Application:
Initialize the device and repeat the transaction.
Measure:
Check the hardware.
2000FEF5 COMM_P2_SYNCHRONISATION_ERROR
Reason:
Internal error within the CSCWISO.DLL.
Measure:
Report the error log of this entry to Service.
42 June 2004
IEEE 1394
StClass:
STCLASS_OK No error
STCLASS_ERROR_1394 Error of the CSCW1394.DLL
StCode:
2000FE09 I1394_READ_TIMEOUT
Reason:
A IEEE 1394 read command could not be executed in the specified monitoring time.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
2000FE0A I1394_READ_CANCELED
Reason:
A IEEE 1394 read command is cancelled by the user. No entry is made in the error log.
2000FE89 I1394_INVALID_PDATA
Reason:
The pointer "pData" is illegal.
Application:
Transfer a legal pointer to the device handler in the application program.
2000FE9C I1394_INVALID_DATASIZE
Reason:
The length in DataSize is 0 (zero).
Application:
Specify a legal length.
June 2004 43
IEEE 1394
2000FE9D I1394_TS_DLL_NOT_FOUND
Reason:
The I1394_TS.DLL could not be found in the PATH. Normally <CSCROOT>\DLL.
Measure:
Check whether I1394_TS.DLL is in the PATH. Normally <CSCROOT>\DLL.
2000FE9E I1394_TS_DLL_OPEN_FAILED
Reason:
The I1394_TS.DLL could not be opened.
Measure:
Report the error log of this entry to Service.
2000FE9F I1394_UB_DLL_NOT_FOUND
Reason:
The I1394_UB.DLL could not be found in the PATH. Normally <CSCROOT>\DLL.
Measure:
Check whether I1394_UB.DLL is in the PATH. Normally <CSCROOT>\DLL.
2000FEA0 I1394_UB_DLL_OPEN_FAILED
Reason:
The I1394_UB.DLL could not be opened.
Measure:
Report the error log of this entry to Service.
200A0020 I1394_ERROR_TIMEOUT
Reason:
Internal driver error: Driver responded timeout status.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
44 June 2004
IEEE 1394
200A0100 I1394_ERROR_NO_MEMORY
Reason:
Internal driver error: Out of memory.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200A0210 I1394_ERROR_INVALID_DEVICE_STATE
Reason:
Internal driver error: Device is not in working state.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200A0300 I1394_ERROR_INVALID_PARAMETER
Reason:
Internal driver error: Invalid parameter.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200A0305 I1394_ERROR_INVALID_BUFFER_SIZE
Reason:
Internal driver error: Size of buffer is invalid.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
June 2004 45
IEEE 1394
200A8001 I1394_ERROR_DEVICE_NOT_FOUND
Reason:
Internal driver error: Device not found.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200A8010 I1394_ERROR_NO_SUCH_DEV_INSTANCE
Reason:
Internal driver error: No such device instance. The IEEE 1394 driver could not be opened.
Application:
Repeat the command if necessary.
Measure:
Check device entry in Registry. Check if IEEE 1394 drivers are installed. Check IEEE 1394
Hardware. Check the hardware if necessary.
200B0100 I1394_ERROR_ABORTED
Reason:
Internal driver error: The operation was cancelled/aborted by the miniport because it could not be
performed (for example there is a critical hardware error that halted the adapter, or the miniport is
unloading).
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B0200 I1394_ERROR_ADAPTER
Reason:
Internal driver error: A non-critical error occurred on the adapter that caused the request to fail. The
error affected only this operation and the adapter is otherwise functioning normally.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
46 June 2004
IEEE 1394
200B0250 I1394_ERROR_ALREADY_OPEN
Reason:
Internal driver error: The application has already opened the specified adapter.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B0270 I1394_ERROR_BR_LIMIT
Reason:
Internal driver error: The operation was cancelled because more bus resets occurred than the
operation could tolerate.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B0300 I1394_ERROR_BUS_RESET
Reason:
Internal driver error: The operation was cancelled because a 1394 bus reset took place. For
example a queued asynchronous transaction must be failed because the target NodeID might not
be the same after the bus reset.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B0350 I1394_ERROR_CONFLICT
Reason:
Internal driver error: The operation could not be completed because there was a conflict.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
June 2004 47
IEEE 1394
200B0370 I1394_ERROR_CRC
Reason:
Internal driver error.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B0400 I1394_CRITICAL_ADAPTER_ERROR
Reason:
Internal driver error: A critical error occurred on the adapter that caused the request to fail. The
adapter is not fully functional and the class driver should take corrective actions (closing an
isochronous channel, resetting the adapter etc).
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B0500 I1394_ERROR_DEVICE_BUSY
Reason:
Internal driver error: The operation requested failed because the local adapter is busy.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B0572 I1394_ERROR_DMA
Reason:
Internal driver error.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
48 June 2004
IEEE 1394
200B0600 I1394_DRIVER_INTERNAL_ERROR
Reason:
Internal driver error: The driver detected a bug in its execution logic (through assertions or sanity
checks), and could not complete the operation.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B0639 I1394_ERROR_DUPLICATE_CHANNEL
Reason:
Internal driver error: The isochronous channel number is already in use.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B0645 I1394_ERROR_FIFO_OVERRUN
Reason:
Internal driver error: An isochronous operation failed because of a FIFO overrun.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B0658 I1394_ERROR_FIFO_UNDERRUN
Reason:
Internal driver error: An isochronous operation failed because of a FIFO underrun.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
June 2004 49
IEEE 1394
200B0671 I1394_ERROR_GAP_COUNT
Reason:
Internal driver error: The class driver detected that not all the self?ID packets that were transmitted
after the last bus reset contained the same value in their gap_count field.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B06B2 I1394_ERROR_INCORRECT_RESPONSE
Reason:
Internal driver error: An outgoing response packet is not valid.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B0700 I1394_ERROR_INSUFFICIENT_RESOURCES
Reason:
Internal driver error: An operation failed due to some lack of resources other than memory.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B0900 I1394_ERROR_INVALID_CHANNEL_TYPE
Reason:
Internal driver error: The operation requested is not applicable to the channel type.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
50 June 2004
IEEE 1394
200B0A00 I1394_ERROR_INVALID_CHANNEL_STATE
Reason:
Internal driver error: The operation requested is not possible at the channel's current operating
state.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B0C00 I1394_ERROR_INVALID_HANDLE
Reason:
Internal driver error: The miniport adapter handle passed to the miniport does not identify one of its
adapters.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B0D00 I1394_ERROR_INVALID_ISOCHRONOUS_BUFFERS
Reason:
Internal driver error: A validation check on a number of isochronous buffers failed.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B0D47 I1394_ERROR_INVALID_OFFSET
Reason:
Internal driver error: The 1394 address space offset specified was above the highest 1394 offset
(0xFFFFFFFFFFFF), or the address range specified spanned the highest 1394 offset.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
June 2004 51
IEEE 1394
200B0F00 I1394_ERROR_INVALID_REQUEST
Reason:
Internal driver error: The request passed to the miniport was invalid, and there was no other more
specific error status for this operation.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B0F50 I1394_ERROR_INVALID_RESPONSE
Reason:
Internal driver error: An response packet was received that was invalid for the corresponding
transaction request, or the class driver detected that an outgoing response is not complying with the
rules set by the standard with regards to header information (destination NodeID, transaction code,
data length).
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B0F73 I1394_ERROR_LOCK_FAILED
Reason:
Internal driver error.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B1070 I1394_ERROR_NOT_FOUND
Reason:
Internal driver error: The requested item was not found.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
52 June 2004
IEEE 1394
200B1100 I1394_ERROR_NOT_IMPLEMENTED
Reason:
Internal driver error: The request passed to the miniport was valid, the adapter hardware supports
the functionality but the miniport does not implement this feature.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B1200 I1394_ERROR_NOTSUPPORTED
Reason:
Internal driver error: The request passed to the driver was valid, but the driver software or the
adapter itself does not support the required functionality.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B1300 I1394_ERROR_PENDING
Reason:
Internal driver error: The request is queued in the miniport and will be processed asynchronously.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B1313 I1394_ERROR_SELFID
Reason:
Internal driver error: The class driver detected that there was some structural/logical problem in the
self?ID packets that were transmitted after the last bus reset.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
June 2004 53
IEEE 1394
200B132A I1394_ERROR_SIZE_LIMITATION
Reason:
Internal driver error: The request cannot be transmitted because the payload size cannot be
transmitted on the path to the destination node.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B1350 I1394_ERROR_SPEED_LIMITATION
Reason:
Internal driver error: The request cannot be transmitted because the payload size is greater than
the maximum allowed for the adapter's speed.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B1409 I1394_ERROR_TOPOLOGY
Reason:
Internal driver error: The class driver detected that although there was no structural/logical problem
in the self?ID packets that were transmitted after the last bus reset, the bus topology described by
them is not valid.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B1433 I1394_ERROR_TRANSACTION_FAILED
Reason:
Internal driver error: A transaction request has been sent, its corresponding response was received,
and the response code indicated that the transaction was not completed successfully.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
54 June 2004
IEEE 1394
200B1450 I1394_ERROR_UNSOLICITED_RESPONSE
Reason:
Internal driver error: An application tried to transmit a response that did not have a matching
request. This can happen if the response is indeed unsolicited, or if the application was so late that
the request was timeout and an additional split transaction timeout occurred and the entry was
cleared.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200B1500 I1394_ERROR_UNSUCCESSFUL
Reason:
Internal driver error: The requested operation failed and there is no other more specific error status
for the situation.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200E0001 I1394_FAILED
Reason:
Internal driver error: Operation failed.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200E0010 I1394_ERROR_NOT_SUPPORTED
Reason:
Internal driver error: Operation not supported.
Application:
Check application.
June 2004 55
IEEE 1394
200E0011 I1394_ERROR_VERSION_MISMATCH
Reason:
Internal driver error: API Version does not match.
Application:
Check application.
200E0030 I1394_ERROR_REJECTED
Reason:
Internal driver error: Operation rejected.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200E0110 I1394_ERROR_POOL_EMPTY
Reason:
Internal driver error: Packet pool empty.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200E0200 I1394_ERROR_DEVICE_NOT_PRESENT
Reason:
Internal driver error: Device is removed.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200E0220 I1394_ERROR_INVALID_POWER_STATE
Reason:
Internal driver error: Requested power state transition not allowed.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
56 June 2004
IEEE 1394
200E0280 I1394_ERROR_POWER_DOWN
Reason:
Internal driver error: Operation rejected, device is powered down.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200E0302 I1394_ERROR_INVALID_IOCTL
Reason:
Internal driver error: Invalid IO control code.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200E0304 I1394_ERROR_INVALID_BYTE_COUNT
Reason:
Internal driver error: Requested byte count doesnt match buffer size.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200E0310 I1394_ERROR_INVALID_INBUFFER
Reason:
Internal driver error: Input buffer too small.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
June 2004 57
IEEE 1394
200E0320 I1394_ERROR_INVALID_OUTBUFFER
Reason:
Internal driver error: Output buffer too small.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200E0340 I1394_ERROR_BOUND_TO_THIS
Reason:
Internal driver error: Handle already used by an object of this type.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200E0341 I1394_ERROR_BOUND_TO_OTHER
Reason:
Internal driver error: Handle already used by an object of another type.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200E0342 I1394_ERROR_NOT_BOUND
Reason:
Internal driver error: Handle not associated with required object.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
58 June 2004
IEEE 1394
200E0350 I1394_ERROR_BUS_RESET_OCCURED
Reason:
Internal driver error.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200E0351 I1394_ERROR_INVALID_GEN_COUNT
Reason:
Internal driver error.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200E0400 I1394_ERROR_INVALID_CONFIG_TYPE
Reason:
Internal driver error: Invalid configuration info type.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200E0401 I1394_ERROR_INVALID_INFO_TYPE
Reason:
Internal driver error: Invalid local host info type.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
June 2004 59
IEEE 1394
200E0402 I1394_ERROR_INVALID_PROP_TYPE
Reason:
Internal driver error: Invalid local host property type.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200E0403 I1394_ERROR_INVALID_LOCK_TYPE
Reason:
Internal driver error: Unsupported type of lock operation.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200E0404 I1394_ERROR_INVALID_SPEED
Reason:
Internal driver error: Unsupported speed selected.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200E8002 I1394_ERROR_DEVICE_NOT_OPEN
Reason:
Internal driver error: Device not open.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
60 June 2004
IEEE 1394
200E8003 I1394_ERROR_WAIT_TIMEOUT
Reason:
Internal driver error: Request timeout interval has expired.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200E8008 I1394_ERROR_INVALID_FUNCTION_PARAM
Reason:
Internal driver error: Invalid parameter in function call.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
200E8020 I1394_ERROR_MEM_ALLOC_FAILED
Reason:
Internal driver error: Memory allocation failed.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
June 2004 61
62 June 2004
Universal serial bus (USB)
StClass:
STCLASS_OK No error
STCLASS_ERROR_USB Error of the CSCWUSB.DLL
StCode:
20008000 USB_FALSE_DESCRIPTOR_TYPE
Reason:
A unexpected descriptor was reported from the USB device.
Measure:
Inform system administrator.
20008001 USB_DEVICE_NOT_FOUND
Reason:
Device not found.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
20008002 USB_INSUFFICIENT_MEMORY
Reason:
Not enough memory available.
Measure:
Inform system administrator.
20008003 USB_ENDPOINT_NOT_FOUND
Reason:
It was no endpoint found in the descriptor.
Measure:
Inform system administrator.
June 2004 63
Universal serial bus (USB)
20008004 USB_CREATE_DEVICE_LIST_FAILED
Reason:
The creation of the list of USB devices failed.
Measure:
Inform system administrator.
2000E001 USB_I_WIN_ERR
Reason:
The operating system returned an error.
Measure:
Check the system error code in the log file. If necessary, inform system administrator.
2000E002 USB_I_INSTUSB_ERR
Reason:
The InstUsb tool returned an error.
Measure:
Check the error entry that has been logged by InstUsb. If necessary, inform system administrator.
2000FE09 USB_READ_TIMEOUT
Reason:
A USB read command could not be executed in the specified monitoring time.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
2000FE0A USB_READ_CANCELED
Reason:
A USB READ command is cancelled by the user. No entry is made in the error log.
2000FE89 USB_INVALID_PDATA
Reason:
The pointer "pData" is illegal.
Application:
Transfer a legal pointer to the device handler in the application program.
64 June 2004
Universal serial bus (USB)
2000FE9C USB_INVALID_DATASIZE
Reason:
The length in DataSize is 0 (zero).
Application:
Specify a legal length.
E0000001 USBIO_ERR_CRC
Reason:
A CRC error has been detected. This error is reported by the USB host controller driver.
Measure:
Inform system administrator.
E0000002 USBIO_ERR_BTSTUFF
Reason:
A bit stuffing erro has been detected. This error is reported by the USB host controller driver.
Measure:
Inform system administrator.
E0000003 USBIO_ERR_DATA_TOGGLE_MISMATCH
Reason:
A DATA toggle mismatch (DATA0/DATA1 tokens) has been detected. This error is reported by the
USB host controller driver.
Measure:
Inform system administrator.
E0000004 USBIO_ERR_STALL_PID
Reason:
A STALLPID has been detected. This error is reported by the USB host controller driver.
Measure:
Inform system administrator.
E0000005 USBIO_ERR_DEV_NOT_RESPONDING
Reason:
The USB device is not responding. This error is reported by the USB host controller driver.
Measure:
Inform system administrator.
June 2004 65
Universal serial bus (USB)
E0000006 USBIO_ERR_PID_CHECK_FAILURE
Reason:
A PID check has failed. This error is reported by the USB host controller driver.
Measure:
Inform system administrator.
E0000007 USBIO_ERR_UNEXPECTED_PID
Reason:
A nunexpected PID has been detected. This error is reported by the USB host controller driver.
Measure:
Inform system administrator.
E0000008 USBIO_ERR_DATA_OVERRUN
Reason:
A data overrun error has been detected. This error is reported by the USB host controller driver.
Measure:
Inform system administrator.
E0000009 USBIO_ERR_DATA_UNDERRUN
Reason:
A data underrun error has been detected. This error is reported by the USB host controller driver.
Measure:
Inform system administrator.
E000000A USBIO_ERR_RESERVED1
Reason:
This error code is reserved by the USB host controller driver.
Measure:
Inform system administrator.
E000000B USBIO_ERR_RESERVED2
Reason:
This error code is reserved by the USB host controller driver.
Measure:
Inform system administrator.
66 June 2004
Universal serial bus (USB)
E000000C USBIO_ERR_BUFFER_OVERRUN
Reason:
A buffer overrun has been detected. This error is reported by the USB host controller driver.
Measure:
Inform system administrator.
E000000D USBIO_ERR_BUFFER_UNDERRUN
Reason:
A buffer underrun has been detected. This error is reported by the USB host controller driver.
Measure:
Inform system administrator.
E000000F USBIO_ERR_NOT_ACCESSED
Reason:
A data buffer was not accessed. This error is reported by the USB host controller driver.
An isochronous data buffer was scheduled too late.The specified frame number does not match the
actual frame number.
Measure:
Inform system administrator.
E0000010 USBIO_ERR_FIFO
Reason:
A FIFO error has been detected. The PCI bus latency was too long. This error is reported by the
USB host controller driver.
Measure:
Inform system administrator.
E0000011 USBIO_ERR_XACT_ERROR
Reason:
A XACT error has been detected. This error is reported by the USB host controller driver.
Measure:
Inform system administrator.
E0000012 USBIO_ERR_BABBLE_DETECTED
Reason:
A device is babbling. The data transfer phase exceeds the USB frame length. This error is reported
by the USB host controller driver.
Measure:
Inform system administrator.
June 2004 67
Universal serial bus (USB)
E0000013 USBIO_ERR_DATA_BUFFER_ERROR
Reason:
A data buffer error has been detected. This error is reported by the USB host controller driver.
Measure:
Inform system administrator.
E0000030 USBIO_ERR_ENDPOINT_HALTED
Reason:
The endpoint has been halted by the USB bus driver USBD. This error is reported by the USB bus
driver USBD.
A pipe will be halted by USBD when a data transmission error (CRC, bit stuff, DATA toggle) occurs.
In order to re-enable a halted pipe a IOCTL_USBIO_RESET_PIPE request has to be issued on that
pipe.
Measure:
Inform system administrator.
E0000100 USBIO_ERR_NO_MEMORY
Reason:
A memory allocation attempt has failed. This error is reported by the USB bus driver USBD.
Measure:
Inform system administrator.
E0000200 USBIO_ERR_INVALID_URB_FUNCTION
Reason:
An invalid URB function code has been passed. This error is reported by the USB bus driver USBD.
Measure:
Inform system administrator.
E0000300 USBIO_ERR_INVALID_PARAMETER
Reason:
An invalid parameter has been passed. This error is reported by the USB bus driver USBD.
Measure:
Inform system administrator.
68 June 2004
Universal serial bus (USB)
E0000400 USBIO_ERR_ERROR_BUSY
Reason:
There are data transfer requests pending for the device. This error is reported by the USB bus
driver USBD.
Measure:
Inform system administrator.
E0000500 USBIO_ERR_REQUEST_FAILED
Reason:
A request has failed. This error is reported by the USB bus driver USBD.
Measure:
Inform system administrator.
E0000600 USBIO_ERR_INVALID_PIPE_HANDLE
Reason:
An invalid pipe handle has been passed. This error is reported by the USB bus driver USBD.
Measure:
Inform system administrator.
E0000700 USBIO_ERR_NO_BANDWIDTH
Reason:
There is not enough bandwidth available. This error is reported by the USB bus driver USBD.
Measure:
Inform system administrator.
E0000800 USBIO_ERR_INTERNAL_HC_ERROR
Reason:
An internal host controller error has been detected. This error is reported by the USB bus driver
USBD.
Measure:
Inform system administrator.
E0000900 USBIO_ERR_ERROR_SHORT_TRANSFER
Reason:
A short transfer has been detected. This error is reported by the USB bus driver USBD.
If the pipe is not configured accordingly a short packet sent by the device causes this error.
Measure:
Inform system administrator.
June 2004 69
Universal serial bus (USB)
E0000A00 USBIO_ERR_BAD_START_FRAME
Reason:
A bad start frame has been specified. This error is reported by the USB bus driver USBD.
Measure:
Inform system administrator.
E0000B00 USBIO_ERR_ISOCH_REQUEST_FAILED
Reason:
An isochronous request has failed. This error is reported by the USB bus driver USBD.
Measure:
Inform system administrator.
E0000C00 USBIO_ERR_FRAME_CONTROL_OWNED
Reason:
The USB frame control is currently owned. This error is reported by the USB bus driver USBD.
Measure:
Inform system administrator.
E0000D00 USBIO_ERR_FRAME_CONTROL_NOT_OWNED
Reason:
The USB frame control is currently not owned. This error is reported by the USB bus driver USBD.
Measure:
Inform system administrator.
E0000E00 USBIO_ERR_NOT_SUPPORTED
Reason:
The operation is not supported. This error is reported by the USB bus driver USBD.
Measure:
Inform system administrator.
E0000F00 USBIO_ERR_INVALID_CONFIGURATION_DESCRIPTOR
Reason:
An invalid configuration descriptor was reported by the device. This error is reported by the USB
bus driver USBD.
Measure:
Inform system administrator.
70 June 2004
Universal serial bus (USB)
E0001000 USBIO_ERR_FAILED
Reason:
The operation has failed. This error is reported by the USBIO driver.
Measure:
Inform system administrator.
E0001001 USBIO_ERR_INVALID_INBUFFER
Reason:
An invalid input buffer has been passed to an IOCTL operation. This error is reported by the USBIO
driver.
Application:
Make sure the input buffer matches the type and size requirements specified for the IOCTL
operation.
Measure:
Inform system administrator.
E0001002 USBIO_ERR_INVALID_OUTBUFFER
Reason:
An invalid output buffer has been passed to an IOCTL operation. This error is reported by the
USBIO driver.
Application:
Make sure the output buffer matches the type and size requirements specified for the IOCTL
operation.
Measure:
Inform system administrator.
E0001003 USBIO_ERR_OUT_OF_MEMORY
Reason:
There is not enough system memory available to complete the operation. This error is reported by
the USBIO driver.
Measure:
Inform system administrator.
E0001004 USBIO_ERR_PENDING_REQUESTS
Reason:
There are read or write requests pending. This error is reported by the USBIO driver.
Measure:
Inform system administrator.
June 2004 71
Universal serial bus (USB)
E0001005 USBIO_ERR_ALREADY_CONFIGURED
Reason:
The USB device is already configured. This error is reported by the USBIO driver.
Measure:
Inform system administrator.
E0001006 USBIO_ERR_NOT_CONFIGURED
Reason:
The USB device is not configured. This error is reported by the USBIO driver.
Measure:
Inform system administrator.
E0001007 USBIO_ERR_OPEN_PIPES
Reason:
There are open pipes. This error is reported by the USBIO driver.
Measure:
Inform system administrator.
E0001008 USBIO_ERR_ALREADY_BOUND
Reason:
Either the handle is already bound to a pipe or the specified pipe is already bound to another
handle. This error is reported by the USBIO driver.
Measure:
Inform system administrator.
E0001009 USBIO_ERR_NOT_BOUND
Reason:
The handle is not bound to a pipe. This error is reported by the USBIO driver. The operation that
has been failed with this error code is related to a pipe.
Therefore, the handle has to be bound to a pipe before the operation can be executed.
Measure:
Inform system administrator.
72 June 2004
Universal serial bus (USB)
E000100A USBIO_ERR_DEVICE_NOT_PRESENT
Reason:
The USB device has been removed from the system. This error is reported by the USBIO driver.
Application:
An application should close all handles for the device. After it receives a Plug and Play notification it
should perform a re-enumeration of devices.
Measure:
Inform system administrator.
E000100B USBIO_ERR_CONTROL_NOT_SUPPORTED
Reason:
The specified control code is not supported. This error is reported by the USBIO driver.
Measure:
Inform system administrator.
E000100C USBIO_ERR_TIMEOUT
Reason:
The operation has been timed out. This error is reported by the USBIO driver.
Measure:
Inform system administrator.
E000100D USBIO_ERR_INVALID_RECIPIENT
Reason:
An invalid recipient has been specified. This error is reported by the USBIO driver.
Measure:
Inform system administrator.
E000100E USBIO_ERR_INVALID_TYPE
Reason:
Either an invalid request type has been specified or the operation is not supported by that pipe type.
This error is reported by the USBIO driver.
Measure:
Inform system administrator.
June 2004 73
Universal serial bus (USB)
E000100F USBIO_ERR_INVALID_IOCTL
Reason:
An invalid IOCTL code has been specified. This error is reported by the USBIO driver.
Measure:
Inform system administrator.
E0001010 USBIO_ERR_INVALID_DIRECTION
Reason:
The direction of the data transfer request is not supported by that pipe. This error is reported by the
USBIO driver.
On IN pipes read requests are supported only. On OUT pipes write requests are supported only.
Measure:
Inform system administrator.
E0001011 USBIO_ERR_TOO_MUCH_ISO_PACKETS
Reason:
The number of isochronous data packets specified in an isochronous read or write request exceeds
the maximum number of packets supported by the USBIO driver. This error is reported by the
USBIO driver.
Note that the maximum number of packets allowed per isochronous data buffer can be adjusted by
means of the registry parameter MaxIsoPackets.
Measure:
Inform system administrator.
E0001012 USBIO_ERR_POOL_EMPTY
Reason:
The memory resources are exhausted. This error is reported by the USBIO driver.
Measure:
Inform system administrator.
E0001013 USBIO_ERR_PIPE_NOT_FOUND
Reason:
The specified pipe was not found in the current configuration. This error is reported by the USBIO
driver.
Note that only endpoints that are included in the current configuration can be used to transfer data.
Measure:
Inform system administrator.
74 June 2004
Universal serial bus (USB)
E0001014 USBIO_ERR_INVALID_ISO_PACKET
Reason:
An invalid isochronous data packet has been specified. This error is reported by the USBIO driver.
An isochronous data buffer contains an isochronous data packet with invalid Offset and/or Length
parameters.
Measure:
Inform system administrator.
E0001015 USBIO_ERR_OUT_OF_ADDRESS_SPACE
Reason:
There are not enough system resources to complete the operation. This error is reported by the
USBIO driver.
Measure:
Inform system administrator.
E0001016 USBIO_ERR_INTERFACE_NOT_FOUND
Reason:
The specified interface was not found in the current configuration or in the configuration descriptor.
This error is reported by the USBIO driver.
Note that only interfaces that are included in the current configuration can be used.
Measure:
Inform system administrator.
E0001017 USBIO_ERR_INVALID_DEVICE_STATE
Reason:
The operation cannot be executed while the USB device is in the current state. This error is
reported by the USBIO driver.
It is not allowed to submit requests to the device while it is in a power down state.
Measure:
Inform system administrator.
E0001018 USBIO_ERR_INVALID_PARAM
Reason:
An invalid parameter has been specified with an IOCTL operation. This error is reported by the
USBIO driver.
Measure:
Inform system administrator.
June 2004 75
Universal serial bus (USB)
E0001019 USBIO_ERR_DEMO_EXPIRED
Reason:
The evaluation interval of the USBIO DEMO version has expired. This error is reported by the
USBIO driver.
The USBIO DEMO version is limited in runtime. After the DEMO evaluation period has expired
every operation will be completed with this error code.
Application:
After the system is rebooted the USBIO DEMO driver can be used for another evaluation interval.
Measure:
Inform system administrator.
E000101A USBIO_ERR_INVALID_POWER_STATE
Reason:
An invalid power state has been specified. This error is reported by the USBIO driver. Note that it is
not allowed to switch from one power down state to another.
Application:
The device has to be set to D0 before it can be set to another power down state.
Measure:
Inform system administrator.
E000101B USBIO_ERR_POWER_DOWN
Reason:
The device has entered a power down state. This error is reported by the USBIO driver.
When the USB device leaves power state D0 and enters a power down state then all pending read
and write requests will be cancelled and completed with this error status.
Application:
If an application detects this error status it can re-submit the read or write requests immediately.
The requests will be queued by the USBIO driver internally.
Measure:
Inform system administrator.
E000101C USBIO_ERR_VERSION_MISMATCH
Reason:
The API version reported by the USBIO driver does not match the expected version. This error is
reported by the USBIO C++ class library USBIOLIB.
Measure:
Inform system administrator.
76 June 2004
Universal serial bus (USB)
E000101D USBIO_ERR_SET_CONFIGURATION_FAILED
Reason:
The set configuration operation has failed. This error is reported by the USBIO driver.
Measure:
Inform system administrator.
E0001080 USBIO_ERR_VID_RESTRICTION
Reason:
The operation has failed due to a restriction of the USBIO LIGHT version. This error is reported by
the USBIO driver.
The LIGHT version does not support the Vendor ID reported by the USB device.
Measure:
Inform system administrator.
E0001081 USBIO_ERR_ISO_RESTRICTION
Reason:
The operation has failed due to a restriction of the USBIO LIGHT version. This error is reported by
the USBIO driver.
The LIGHT version does not support isochronous transfers.
Measure:
Inform system administrator.
E0001082 USBIO_ERR_BULK_RESTRICTION
Reason:
The operation has failed due to a restriction of the USBIO LIGHT version. This error is reported by
the USBIO driver.
The LIGHT version does not support bulk transfers.
Measure:
Inform system administrator.
E0001083 USBIO_ERR_EP0_RESTRICTION
Reason:
The operation has failed due to a restriction of the USBIO LIGHT version. This error is reported by
the USBIO driver.
The LIGHT version does not support class or vendor specific SETUP requests or the data transfer
length exceeds the limit.
Measure:
Inform system administrator.
June 2004 77
Universal serial bus (USB)
E0001084 USBIO_ERR_PIPE_RESTRICTION
Reason:
The operation has failed due to a restriction of the USBIO LIGHT version. This error is reported by
the USBIO driver.
The number of endpoints active in the current configuration exceeds the limit enforced by the
LIGHT version.
Measure:
Inform system administrator.
E0001085 USBIO_ERR_PIPE_SIZE_RESTRICTION
Reason:
The operation has failed due to a restriction of the USBIO LIGHT version. This error is reported by
the USBIO driver.
The FIFO size of an endpoint of the current configuration exceeds the limit enforced by the LIGHT
version.
Measure:
Inform system administrator.
E0001086 USBIO_ERR_CONTROL_RESTRICTION
Reason:
The operation has failed due to a restriction of the USBIO LIGHT version. This error is reported by
the USBIO driver.
The LIGHT version does not support control endpoints besides EP0.
Measure:
Inform system administrator.
E0001087 USBIO_ERR_INTERRUPT_RESTRICTION
Reason:
The operation has failed due to a restriction of the USBIO LIGHT version. This error is reported by
the USBIO driver.
The LIGHT version does not support interrupt transfers.
Measure:
Inform system administrator.
E0001100 USBIO_ERR_DEVICE_NOT_FOUND
Reason:
The specified device object does not exist. This error is reported by the USBIO C++ class library
USBIOLIB.
The USB device is not connected to the system or it has been removed by the user.
Measure:
Inform system administrator.
78 June 2004
Universal serial bus (USB)
E0001102 USBIO_ERR_DEVICE_NOT_OPEN
Reason:
No device object was opened. There is no valid handle to execute the operation. This error is
reported by the USBIO C++ class library USBIOLIB.
Measure:
Inform system administrator.
E0001104 USBIO_ERR_NO_SUCH_DEVICE_INSTANCE
Reason:
The enumeration of the specified devices has failed. There are no devices of the specified type
available. This error is reported by the USBIO C++ class library USBIOLIB.
Measure:
Inform system administrator.
E0001105 USBIO_ERR_INVALID_FUNCTION_PARAM
Reason:
An invalid parameter has been passed to a function. This error is reported by the USBIO C++ class
library USBIOLIB.
Measure:
Inform system administrator.
E0001106 USBIO_ERR_LOAD_SETUP_API_FAILED
Reason:
The library setupapi.dll could not be loaded. This error is reported by the USBIO C++ class library
USBIOLIB.
The Setup API that is exported by the system-provided setupapi.dll is part of the Win32 API. It is
available in Windows 98 and later systems.
Measure:
Inform system administrator.
E0002000 USBIO_ERR_SET_CONFIG_FAILED
Reason:
The set configuration request has failed. This error is reported by the USB bus driver USBD.
Measure:
Inform system administrator.
June 2004 79
Universal serial bus (USB)
E0003000 USBIO_ERR_USBD_BUFFER_TOO_SMALL
Reason:
The buffer is too small. This error is reported by the USB bus driver USBD.
Measure:
Inform system administrator.
E0004000 USBIO_ERR_USBD_INTERFACE_NOT_FOUND
Reason:
The interface was not found. This error is reported by the USB bus driver USBD.
Measure:
Inform system administrator.
E0005000 USBIO_ERR_INVALID_PIPE_FLAGS
Reason:
Invalid pipe flags have been specified. This error is reported by the USB bus driver USBD.
Measure:
Inform system administrator.
E0006000 USBIO_ERR_USBD_TIMEOUT
Reason:
The operation has been timed out. This error is reported by the USB bus driver USBD.
Measure:
Inform system administrator.
E0007000 USBIO_ERR_DEVICE_GONE
Reason:
The USB device is gone. This error is reported by the USB bus driver USBD.
Measure:
Inform system administrator.
E0008000 USBIO_ERR_STATUS_NOT_MAPPED
Reason:
This error is reported by the USB bus driver USBD.
Measure:
Inform system administrator.
80 June 2004
Universal serial bus (USB)
E0010000 USBIO_ERR_CANCELED
Reason:
The operation has been cancelled. This error is reported by the USB bus driver USBD.
If the data transfer requests pending on a pipe are aborted by means of
IOCTL_USBIO_ABORT_PIPE or CancelIo then the operations will be completed with this error
code.
Measure:
Inform system administrator.
E0020000 USBIO_ERR_ISO_NOT_ACCESSED_BY_HW
Reason:
The isochronous data buffer was not accessed by the USB host controller. This error is reported by
the USB bus driver USBD.
An isochronous data buffer was scheduled too late. The specified frame number does not match
the actual frame number.
Measure:
Inform system administrator.
E0030000 USBIO_ERR_ISO_TD_ERROR
Reason:
The USB host controller reported an error in a transfer descriptor. This error is reported by the USB
bus driver USBD.
Measure:
Inform system administrator.
E0040000 USBIO_ERR_ISO_NA_LATE_USBPORT
Reason:
An isochronous data packet was submitted in time but failed to reach the USB host controller in
time. This error is reported by the USB bus driver USBD.
Measure:
Inform system administrator.
E0050000 USBIO_ERR_ISO_NOT_ACCESSED_LATE
Reason:
An isochronous data packet was submitted too late. This error is reported by the USB bus driver
USBD.
Measure:
Inform system administrator.
June 2004 81
Universal serial bus (USB)
E8001000 USBIO_ERR_INSUFFICIENT_RESOURCES
Reason:
There are not enough resources available to complete the operation. This error is reported by the
USB bus driver USBD.
Measure:
Inform system administrator.
82 June 2004
DFU / DFUX Loader (DFU)
StClass:
STCLASS_OK No error
STCLASS_ERROR_DFU Error of the CSCWDFU.DLL
StCode:
20009000 DFU_ERR_DEVICE_IS_NOT_DOWNLOAD_CAPABLE
Reason:
Device is not download capable.
Measure:
Inform system administrator
20009001 DFU_ERR_DEVICE_IS_NOT_UPLOAD_CAPABLE
Reason:
Device is not upload capable.
Measure:
Inform system administrator
20009002 DFU_ERR_OPENING_FIRMWARE_FILE
Reason:
Could not open firmware file.
Measure:
Inform system administrator
20009003 DFU_ERR_READING_FIRMWARE_FILE
Reason:
Could not read firmware file.
Measure:
Inform system administrator
June 2004 83
DFU / DFUX Loader (DFU)
20009004 DFU_ERR_WRITING_FIRMWARE_FILE
Reason:
Could not write firmware file.
Measure:
Inform system administrator
20009005 DFU_ERR_CORRUPT_FIRMWARE_FILE
Reason:
Corrupt firmware file.
Measure:
Inform system administrator
20009006 DFU_ERR_FALSE_SPEC_VERSION
Reason:
Program supports firmware up to DFU/DFUX version 1.00, only.
Measure:
Inform system administrator
20009007 DFU_ERR_NO_VALID_DFU_SIGNATURE
Reason:
No valid DFU signature.
Measure:
Inform system administrator
20009008 DFU_ERR_SUFFIX_HAS_NOT_RIGHT_SIZE
Reason:
Invalid suffix size for DFU/DFUX version 1.00.
Measure:
Inform system administrator
20009009 DFU_ERR_VID_DOES_NOT_MATCH
Reason:
Vendor ID of firmware file does not match device's vendor ID.
Measure:
Inform system administrator
84 June 2004
DFU / DFUX Loader (DFU)
2000900A DFU_ERR_PID_DOES_NOT_MATCH
Reason:
Product ID of firmware file does not match device's product ID.
Measure:
Inform system administrator
2000900B DFU_ERR_FALSE_DESCRIPTOR_TYPE
Reason:
False descriptor type.
Measure:
Inform system administrator
2000900C DFU_ERR_INSUFFICIENT_MEMORY
Reason:
Insufficient memory.
Measure:
Inform system administrator
2000900D DFU_ERR_DEVICE_DOES_NOT_SUPPORT_DFU
Reason:
Device does not support DFU.
Measure:
Inform system administrator
2000900E DFU_ERR_DEVICE_NOT_READY_FOR_DOWNLOAD
Reason:
Device is not ready for download.
Measure:
Inform system administrator
2000900F DFU_ERR_DEVICE_NOT_READY_FOR_UPLOAD
Reason:
Device is not ready for upload.
Measure:
Inform system administrator
June 2004 85
DFU / DFUX Loader (DFU)
20009010 DFU_ERR_DEVICE_IS_PERMANENT_BUSY
Reason:
evice is permanent busy.
Measure:
Inform system administrator
20009011 DFU_ERR_CANNOT_START_TRANSFER
Reason:
Can't start transfer! e.g. driver USBIO.SYS/USBIONT.SYS missing.
Measure:
Inform system administrator
20009012 DFU_ERR_INVALID_INTERFACE_DESCRIPTOR
Reason:
Invalid interface descriptor.
Measure:
Inform system administrator
86 June 2004
Power Suspend Mode Manager (PSM)
StClass:
STCLASS_OK No error
STCLASS_ERROR_PSM Error of the CSCWPSM.DLL
StCode:
20008000 PSM_THREAD_START_ERROR
Reason:
The PSM service thread could not be started (no response from started thread).
Application:
Terminate and start again.
Measure:
Stop and restart the CscService. Restart the system. Check the installation of the CSC Software.
20008001 PSM_CANT_CREATE_MUTEX
Reason:
A mutex object (required for thread synchronization) could not be created.
Application:
Terminate and start again.
Measure:
Stop and restart the CscService. Restart the system. Check the installation of the CSC Software.
20008002 PSM_SEL_ERROR
Reason:
The PSM received an error message when calling the Special Electronics Device Handler (SEL).
Application:
Terminate and start again.
Measure:
Check the system error log. Check the Special Electronics. Restart the system. Check the
installation of the CSC Software.
June 2004 87
88 June 2004
Card reader unit (IDU)
StClass:
STCLASS_OK No error
STCLASS_ERROR_IDU Error of the CSCWIDU.DLL
StCode:
2000E103 IDU_FRM_NO_CARTRIDGE
Reason:
No cartridge in the dispenser.
Measure:
Check the dispenser. Check configuration and file system.
2000F001 IDU_MAX_COUNT
Reason:
The preset maximum number of tries per command is reached.
Application:
React with a follow-up command depending on the command just output.
Measure:
Depending on the command, check the read/write head and the transport mechanism.
2000F002 IDU_TOO_LITTLE_DATA
Reason:
Not enough data received from IDCU.
Application:
Repeat the command and if necessary initialize the device again with the "CscIduInit" command.
Measure:
Check connection and configuration of IDCU.
June 2004 89
Card reader unit (IDU)
2000F003 IDU_INVALID_DATA
Reason:
Error in communication protocol with IDCU.
Application:
Repeat the command and if necessary initialize the device again with the "CscIduInit" command.
Measure:
Check connection and configuration of IDCU.
2000F004 IDU_NO_ENQ
Reason:
V.24 line error. No ENQ was sent.
Application:
Repeat the command and if necessary initialize the device again with the "CscIduInit" command.
Measure:
Check the hardware
2000F005 IDU_INVALID_RESPONSE
Reason:
The response from the IDCU is logically incorrect (internal error).
Application:
Repeat the command and if necessary initialize the device again with the "CscIduInit" command.
Measure:
Check the hardware
2000F006 IDU_INVALID_STATUS
Reason:
Invalid status (internal error).
Application:
Repeat the command and if necessary initialize the device again with the "CscIduInit" command.
Measure:
Check the hardware. Possibly more than one card in unit or light barrier defective.
90 June 2004
Card reader unit (IDU)
2000F007 IDU_INVALID_PARAMETER
Reason:
Invalid parameters with the command.
Application:
Check the parameters of the command.
Measure:
Check the [CSCIDU] parameters in the registry.
2000F009 IDU_WRONG_TYPE
Reason:
The parameter TYPE in registry with [CSCIDU] is incorrect.
Measure:
Check the parameter TYPE in registry.
2000F00B IDU_WRONG_INITPM
Reason:
False value for ID_PM in registry with [CSCIDU].
Application:
Check the parameters for the "CscIduInit" command.
Measure:
Check the parameter "Card feed/Power on" in registry.
2000F00C IDU_WRONG_INITPD
Reason:
Wrong value for ID_PD in registry with [CSCIDU].
Application:
Check the parameter for the "CscIduInit" command.
Measure:
Check the parameter "Card feed/Power down" in registry.
2000F00D IDU_WRONG_INITWV
Reason:
False value for ID_WV in registry with [CSCIDU].
Application:
Check the parameters for the "CscIduInit" command.
Measure:
Check the parameter "Write when power failure" in registry.
June 2004 91
Card reader unit (IDU)
2000F00E IDU_WRONG_INITSH
Reason:
False value for ID_SH in registry with [CSCIDU].
Application:
Check the parameters for the "CscIduInit" command.
Measure:
Check the parameter "Shutter Test" in registry.
2000F00F IDU_INVALID_COMMAND
Reason:
Command is not available in this configuration, e.g. an attempt is made to reject a card in DIP.
Application:
Change application program.
2000F011 IDU_INVALID_WRITE
Reason:
The V.24 send command was not terminated with the correct length (internal error).
Application:
Repeat the command and if necessary initialize the device again with the "CscIduInit" command.
Measure:
Report the error log of this entry to Service.
2000F012 IDU_NAK_RESPONSE
Reason:
NAK received as a response, i.e. device not ready (internal error).
Application:
Repeat the command and if necessary initialize the device again with the "CscIduInit" command.
Measure:
Check the hardware
2000F013 IDU_INVALID_CANCEL
Reason:
CANCEL not possible. Command has just been sent.
Application:
Send relevant follow-up command.
92 June 2004
Card reader unit (IDU)
2000F014 IDU_NESTED_CANCEL
Reason:
A "CscIduCancel" command has already been sent.
Application:
Programming error.
2000F015 IDU_NO_CARD
Reason:
There is no card in the unit to perform the command or the card has been removed from the device
(possible manipulation).
Application:
Draw in card first and/or perform a "CscIduInit" command.
Measure:
Check the hardware.
2000F016 IDU_WRONG_INITMSS
Reason:
Wrong value for MSS in registry with [CSCIDU].
Measure:
Check parameter MSS in registry.
2000F017 IDU_MSS_DLL_LOAD_FAILED
Reason:
The device handler MSS could not be loaded.
Measure:
Check configuration and file system.
2000F018 IDU_WRONG_INITWT
Reason:
Wrong value for ID_WT in registry with [CSCIDU].
Application:
Check the parameters for the "CscIduInit" command.
Measure:
Check the parameter "Wait time when power failure" in registry.
June 2004 93
Card reader unit (IDU)
2000F019 IDU_WRONG_INITRJ
Reason:
Wrong value for ID_RJ in registry with [CSCIDU].
Application:
Check the parameters for the "CscIduInit" command.
Measure:
Check the parameter "Reject at power down" in registryI.
2000F01A IDU_WRONG_INIT_MAN_RECOG
Reason:
Wrong value for MAN_RECOG in registry with [CSCIDU].
Measure:
Check the parameter MAN_RECOG in registry.
2000F01B IDU_HYB_DLL_LOAD_FAILED
Reason:
The device handler CSCWHYB.DLL could not be loaded.
Measure:
Check configuration and file system.
2000F01C IDU_WRONG_INIT_LED
Reason:
Wrong value for LED, LED_FLASH or LED_FREQ in registry with [CSCIDU].
Measure:
Check the parameters LED, LED_FLASH and LED_FREQ in registry.
2000F01D IDU_SEL_DLL_LOAD_FAILED
Reason:
The device handler CSCWSEL.DLL could not be loaded.
Measure:
Check configuration and file system.
2000F01E IDU_CIT_DLL_LOAD_FAILED
Reason:
The device handler CSCWCIT.DLL could not be loaded.
Measure:
Check configuration and file system.
94 June 2004
Card reader unit (IDU)
2000F020 IDU_INVALID_FRMFILE
Reason:
The specified firmware file does not have the correct format.
Measure:
Check the firmware file.
2000F021 IDU_WRONG_INIT_LOADER_CTL
Reason:
The parameter INIT_LOADER_CTL in the registry is incorrect.
Measure:
Check the parameter INIT_LOADER_CTL in the registry.
2000F022 IDU_TRA_DLL_LOAD_FAILED
Reason:
The device handler CSCWTRA.DLL and/or CSCWEST.DLL could not be loaded.
Measure:
Check configuration and file system.
2000F023 IDU_WRONG_TRANSACTION_ACTIVE
Reason:
The parameter TRANSACTION_ACTIVE in the registry is incorrect.
Measure:
Check the parameter TRANSACTION_ACTIVE in the registry.
2000F024 IDU_WRONG_TRANSACTION_TRIGGER
Reason:
The parameter TRANSACTION_TRIGGER in the registry is incorrect.
Measure:
Check the parameter TRANSACTION_TRIGGER in the registry.
2000F025 IDU_WRONG_ERROE_MAPPING
Reason:
The parameter ERROR_MAPPING in the registry is incorrect.
Measure:
Check the parameter ERROR_MAPPING in the registry.
June 2004 95
Card reader unit (IDU)
2000F026 IDU_WRONG_CHIPMODE
Reason:
The parameter CHIPMODE in the registry is incorrect.
Measure:
Check the parameter CHIPMODE in the registry.
2000F027 IDU_WRONG_ENTRY_HANDLING
Reason:
Wrong value for ENTRY_HANDLING in registry with [CSCIDU].
Measure:
Check the parameter ENTRY_HANDLING in registry.
2000F028 IDU_SWI_DLL_LOAD_FAILED
Reason:
The device handler CSCSWI.DLL could not be loaded.
Measure:
Check configuration and file system.
2000F029 IDU_EDS_DLL_LOAD_FAILED
Reason:
The device handler CSCEDS.DLL could not be loaded.
Measure:
Check configuration and file system.
2000F02A IDU_EDM_DLL_LOAD_FAILED
Reason:
The device handler CSCEDM.DLL could not be loaded.
Measure:
Check configuration and file system.
2000F02B IDU_ICM_DLL_LOAD_FAILED
Reason:
The device handler CSCWICM.DLL could not be loaded.
Measure:
Check configuration and file system.
96 June 2004
Card reader unit (IDU)
2000F02C IDU_WRONG_SAMMODE
Reason:
The parameter SAM*_MODE in the registry/CSC.INI is incorrect. SAM*_MODE is intended for
SAM1_MODE, SAM2_MODE, etc..
Measure:
Check the parameter SAM*_MODE in the registry/CSC.INI.
2000F02D IDU_WRONG_SAM
Reason:
The parameter SAM in the registry/CSC.INI is incorrect.
Measure:
Check the parameter SAM in the registry/CSC.INI.
2000F02E IDU_V2X_DLL_LOAD_FAILED
Reason:
The device handler CSCWV2X.DLL could not be loaded.
Measure:
Check configuration and file system.
2000F030 IDU_WRONG_INIT_ADDITION_UNIT
Reason:
Wrong value for ADDITIONAL_UNIT in registry with [CSCIDU].
Measure:
Check the parameter ADDITIONAL_UNIT in the registry.
2000F031 IDU_MCT_DLL_LOAD_FAILED
Reason:
The device handler CSCWMCT.DLL could not be loaded.
Measure:
Check configuration and file system.
2000F032 IDU_WRONG_CARD_GRIP_LENGTH
Reason:
Wrong value for CARD_GRIP_LENGTH in registry with [CSCIDU].
Measure:
Check the parameter CARD_GRIP_LENGTH in the registry.
June 2004 97
Card reader unit (IDU)
2800E000 IDU_FRM_INVALID_COM_CODE
Reason:
Invalid command (internal error).
Application:
Repeat the command and if necessary initialize the device again with the "CscIduInit" command.
Measure:
Check the hardware.
2800E001 IDU_FRM_INVALID_PARAMETER
Reason:
Parameters not correct (internal error).
Application:
Repeat the command and if necessary initialize the device again with the "CscIduInit" command.
Measure:
Check the hardware.
2800E002 IDU_FRM_NO_COM_EXECUTE
Reason:
Command cannot be executed, the system has been manipulated possibly.
Application:
Check the logic of the command sequence. Inquire the device status/configuration.
2800E004 IDU_FRM_COM_DATA_ERROR
Reason:
Invalid data with a command (internal error).
Application:
Repeat the command and if necessary initialize the device again with the "CscIduInit" command.
Measure:
Check the hardware.
2800E006 IDU_FRM_MAINTENANCE_MODE
Reason:
The command cannot be executed, because the device is in the maintenance mode.
Application:
Initialize the device with the function CscIduInit() and the specification IDU_INIT_STANDARD.
98 June 2004
Card reader unit (IDU)
2800E009 IDU_FRM_OTHER_COM_ERROR
Reason:
An internal error, which cannot be precisely defined, has been encountered in the firmware of the
IDCU device.
Application:
Initialize the firmware of the IDCU device again with the "CscIduInit" command.
Measure:
Check the hardware.
2800E00A IDU_FRM_CARD_JAM
Reason:
Card jammed (possible manipulation).
Application:
Try to dispense the jammed card.
Measure:
Remove the card and check the transport routes for foreign objects.
2800E00B IDU_FRM_SHUTTER_FAIL
Reason:
The sensors report an invalid position of the shutter (possible manipulation).
Application:
Manipulation handling.
Measure:
Check the shutter hardware.
2800E00C IDU_FRM_SENSOR_FAIL
Reason:
Sensors are defect or incorrectly dimmed.
Measure:
Check the hardware (possible foreign objects).
2800E00D IDU_FRM_CARD_TOO_LONG
Reason:
Card too long (manipulation).
Application:
Dispense card, do not draw it in.
June 2004 99
Card reader unit (IDU)
2800E00E IDU_FRM_CARD_TOO_SHORT
Reason:
Card too short (manipulation).
Application:
Dispense card, do not draw it in.
2800E00F IDU_FRM_MEMORY_ERROR
Reason:
Memory error, e.g. E-PROM (internal error).
Measure:
Check the hardware.
2800E010 IDU_FRM_CARD_POS_MOVE
Reason:
Card has been shifted (manipulation).
Application:
Manipulation processing.
2800E011 IDU_FRM_JAM_RETRIEVE
Reason:
The card is jammed (possible manipulation).
Application:
Do not repeat command.
Measure:
Remove the card and check the transport routes for foreign objects.
2800E012 IDU_FRM_SW1_SW2
Reason:
Shutter switch or width switch (SW1, SW2) defective.
Measure:
Check the switches.
2800E013 IDU_FRM_MECHANICAL
Reason:
An internal error, which cannot be defined precisely, has been encountered in the mechanics of the
IDCU device.
Measure:
Check the hardware.
2800E014 IDU_FRM_READ_PARITY
Reason:
The data read from the cards have the wrong parity.
The card or read electronics is defective.
Application:
Report defective card, possibly draw card in.
Measure:
Check card or hardware. Clean write/read heads if required. Call customer service if problem
occurs again.
2800E015 IDU_FRM_READ
Reason:
The card data could not be read.
Application:
Report defective card, possibly draw card in.
Measure:
Check card or hardware. Clean write/read heads if required. Call customer service if problem
occurs again.
2800E016 IDU_FRM_WRITE
Reason:
The WRITE data is faulty on the card.
Application:
Report defective card, possibly draw card in.
Measure:
Check card or hardware. Clean write/read heads if required. Call customer service if problem
occurs again.
2800E017 IDU_FRM_READ_EOF
Reason:
Only the end character was found on the track when read.
Application:
Report defective card, possibly draw card in.
Measure:
Check the card.
2800E01E IDU_FRM_POWER
Reason:
Power fail during a command.
Measure:
Check the hardware.
2800E01F IDU_FRM_DSR_OFF
Reason:
The DSR signal is in OFF status.
Measure:
Check the hardware.
2800E028 IDU_FRM_CARD_EJECT
Reason:
The card was removed during transport from the output position to the reject box.
Application:
Check application program (monitoring time for the card removal too small).
2800E070 IDU_FRM_NO_FIRMWARE
Reason:
There is presently no firmware loaded in the device.
Application:
Download the current firmware by using CscIduInit().
2800E071 IDU_FRM_INVALID_DOWNLOAD
Reason:
There was a problem during the download of the firmware.
Application:
Retry the download.
Measure:
Check the hardware.
2800E100 IDU_FRM_NO_STRIPE
Reason:
The card data could not be read because there is no magnetic stripe or the magnetic stripe is not
magnetized.
Application:
Report defective card, possibly draw card in.
Measure:
Check card or hardware. Clean write/read heads if required. Call customer service if problem
occurs again.
2800E101 IDU_FRM_JAM_STACKER
Reason:
Card jammed (possible manipulation) in optional stacker unit.
Application:
Try to dispense the jammed card(s).
Measure:
Remove the card and check the transport routes in the stacker unit for foreign objects.
2800E102 IDU_FRM_NO_CARD_IN_STACKER
Reason:
No card in the dispenser.
Measure:
Check the dispenser.
2800E104 IDU_FRM_CARD_TRAP
Reason:
Card is clamped by the ID card unit.
Application:
Call the initialization command.
Measure:
Detach the trap at the ID card unit and withdraw the ID card.
2800E180 IDU_CHIP_DEFECT_CONTROLLER
Reason:
Communication error during chip card process.
Measure:
Check the IC card.
2800E182 IDU_CHIP_INVALID_ACTIVATION
Reason:
The chip card could not be activated.
Measure:
Check the chip card.
2800E183 IDU_CHIP_INVALID_DEACTIVATION
Reason:
The chip card could not be deactivated.
Measure:
Check the chip card.
2800E184 IDU_CHIP_COMMUNICATION
Reason:
An error occurred during communication with the chip card.
Application:
De- and reactivate the chip card.
Measure:
Check the chip card.
2800E185 IDU_CHIP_FORCED_INTERRUPT
Reason:
A forced interruption command was received from the chip card. The chip card did not perform
normally; therefore, processing could not continue.
Application:
De- and reactivate the chip card.
Measure:
Check the chip card.
2800E186 IDU_CHIP_INVALID_RESPONSE
Reason:
An error was detected in the response from the chip card.
Application:
De- and reactivate the chip card.
Measure:
Check the chip card.
2800E187 IDU_CHIP_INVALID_ATR
Reason:
The ATR information of the card is incorrect or the card cannot be processed by the reader. For
example, when the chip card protocol is not T=1 or T=0, or the chip card supply voltage is different
(0 volt, 5 volt or 21 volt).
Application:
Abort the chip card processing.
StWarn:
20007FFB IDU_WARN_INVALID_CHIPMODE
Reason:
The mode for the chip card or SAM set in the registry is currently not supported. Operating the
device in this mode is not possible. Instead of this mode, a default mode is used.
Measure:
Check the configuration of the device handler IDU.
20007FFC IDU_WARN_MEMORY_RESET
Reason:
The flash memory of the card reader had to be reset.
This warning will only be written into the error log and not be returned with an API call.
Measure:
The appropriate service measure should be initiated.
20007FFD IDU_WARN_TRANSACTION
Reason:
The trigger level for transactions has been reached.
This warning will only be written into the error log and not be returned with an API call.
Measure:
The appropriate service measure should be initiated.
20007FFE IDU_WARN_LED
Reason:
The device handler was configured to switch LEDs when waiting for an entry or removal of a card.
An error occurred when accessing the SEL DH to switch the LEDs.
Measure:
Check the configuration of IDU and SEL device handler.
28007FFF IDU_WARN_RESTART
Reason:
IDU had a temporary power failure between the last job and the current job.
StCode:
2000C001 MSS_ILLEGAL_CHARACTER
Reason:
An invalid character was in the data transferred to a function of the MSS device handler.
Application:
Check application program
2000C002 MSS_INVALID_DES_KEY
Reason:
The entered DES key is invalid.
Measure:
Enter valid DES key.
2000C003 MSS_INVALID_KEYWORD
Reason:
An entry in the Registry/CSC.INI file in section [CSCMSS] is invalid.
Measure:
Check section [CSCMSS] in the Registry/CSC.INI file.
2000C004 MSS_INVALID_RESULT
Reason:
The data returned by the CIM-86 or MM module is not as expected.
Measure:
Check the hardware.
2800C800 MSS_MODULE_DATA_ERROR
Reason:
The CIM-86 or MM module reports that the transferred data is faulty.
Measure:
Check the hardware.
2800C801 MSS_MODULE_ERROR_NSN
Reason:
The CIM-86 or MM module reports an error when setting the NSN configuration.
Measure:
Check the hardware.
2800C802 MSS_MODULE_ERROR_EODT
Reason:
The CIM-86 or MM module reports an error when transmitting data.
Measure:
Check the hardware.
2800C803 MSS_MODULE_ERROR_CBS
Reason:
The CIM-86 or MM module reports an error when communicating that now an ec/test card comes.
Measure:
Check the hardware.
2800C804 MSS_MODULE_ERROR_RT3
Reason:
The CIM-86 or MM module reports an error when confirming that the CIM-86 or MM module are
ready for transferring the IDCU track data.
Measure:
Check the hardware.
2800C805 MSS_MODULE_ERROR_EOT3
Reason:
The CIM-86 or MM module reports an error when communicating that the complete IDCU track has
been transferred.
Measure:
Check the hardware.
2800C806 MSS_MODULE_ERROR_SVR
Reason:
The CIM-86 or MM module reports an error when requesting to communicate the verify/test result
key.
Measure:
Check the hardware.
2800C807 MSS_MODULE_ERROR_PST
Reason:
The CIM-86 or MM module reports an error when requesting self-test.
Measure:
Check the hardware.
2800C808 MSS_MODULE_HW_ERROR_1
Reason:
The CIM-86 or MM module reports the hardware error 1 during the self-test.
Measure:
Check the hardware.
2800C809 MSS_MODULE_HW_ERROR_2
Reason:
The CIM-86 or MM module reports the hardware error 2 during the self-test.
Measure:
Check the hardware.
2800C80A MSS_MODULE_HW_ERROR_3
Reason:
The CIM-86 or MM module reports the hardware error 3 during the self-test.
Measure:
Check the hardware.
2800C80B MSS_MODULE_HW_ERROR_4
Reason:
The CIM-86 or MM module reports the hardware error 4 during the self-test.
Measure:
Check the hardware.
2800C80C MSS_MODULE_HW_ERROR_5
Reason:
The CIM-86 or MM module reports the hardware error 5 during the self-test.
Measure:
Check the hardware.
2800C80D MSS_MODULE_HW_ERROR_6
Reason:
The CIM-86 or MM module reports the hardware error 6 during the self-test.
Measure:
Check the hardware.
2800C80E MSS_MODULE_HW_ERROR_7
Reason:
The CIM-86 or MM module reports the hardware error 7 during the self-test.
Measure:
Check the hardware.
2800C80F MSS_MODULE_HW_ERROR_8
Reason:
The CIM-86 or MM module reports the hardware error 8 during the self-test.
Measure:
Check the hardware.
2800C810 MSS_MODULE_HW_ERROR_9
Reason:
The CIM-86 or MM module reports the hardware error 9 during the self-test.
Measure:
Check the hardware.
2800CC01 MSS_MM_READ_TIMEOUT
Reason:
Time-out while reading the MM module via CDM. MM box not ready.
Wrong PROM levels in controller of cash-out module.
Incompatible software levels.
Measure:
Replace PROMs in cash-out controller, where necessary check module IDs (MODSEG).
Have hardware (cable, plug) checked by a technician
2800CC05 MSS_MM_WRITE_TIMEOUT
Reason:
Time-out while writing to the MM module via CDM. MM box not ready
Incompatible software levels
Measure:
Check module IDs (MODSEG).
Have hardware (cables, plugs) checked by a technician.
2800CC08 MSS_MM_OVERRUN_ERROR
Reason:
Overrun error during data transfer between MM module and CDM. MM box not ready
Hardware error
Measure:
Have hardware (cables, plugs) checked by a technician.
2800CC09 MSS_MM_PARITY_ERROR
Reason:
Parity error during data transfer between MM module and CDM. MM box not ready
Hardware error
Measure:
Have hardware (cables, plugs) checked by a technician.
2800CC0A MSS_MM_FRAMING_ERROR
Reason:
Framing error during data transfer between MM module and CDM. MM box not ready
Hardware error
Measure:
Have hardware (cables, plugs) checked by a technician.
2800CC0C MSS_MM_INVALID_DATA
Reason:
The data reported by the CDM device handler is invalid.
Measure:
Check the hardware.
StCode:
20008000 CCM_CONT_UNDEF_ERROR
Reason:
CCM chip card controller is not OK.
Measure:
If the message recurs, replace or check the chip card controller.
28008010 CCM_NO_ATR
Reason:
The selected chip card is not inserted or has no contact.
Measure:
Check if the chip card is inserted. If the chip card is inserted, clean the chip card connectors.
28008011 CCM_CHIP_NO_ANSWER
Reason:
The selected chip card is not inserted, clean the chip card connectors.
Measure:
Check if the chip card is inserted. If the chip card is inserted, clean the chip card connectors.
28008012 CCM_CHIP_NOT_SELECTED
Reason:
The chip card controller ist not initialized.
Application:
Check application program.
28008013 CCM_CONT_RAM_ERROR
Reason:
The RAM on the chip card controller is defect.
Measure:
Change the chip card controller.
28008014 CCM_CONT_CODE_ERROR
Reason:
The program on the chip card controller is defect.
Measure:
Change the chip card controller.
StCode:
20008000 SEL_INVALID_DATA
Reason:
Wrong data buffer structure.
Application:
Check application program.
20008400 SEL_INVALID_ERROR_CODE
Reason:
A non-interpretable error code was returned.
Measure:
Check the hardware connection.
20008405 SEL_CSCCNG_DLL_NOT_FOUND
Reason:
The CSCCNG.DLL could not be found in the LIBPATH (normally <CSCROOT>\DLL).
Measure:
Check whether CSCCNG.DLL is in the LIBPATH (normally <CSCROOT>\DLL).
20008407 SEL_THREAD_ERROR
Reason:
The thread for the asynchronous beeping could not be started.
Measure:
Report the error log of this entry to service,
20008408 SEL_QUEUE_FULL
Reason:
The device handlers queue for the asynchronous beeps is full. Further CscSelSwSignal()
commands cannot be processed until the beeping thread has processed one or more beeps.
Application:
Do not call CscSelSwSignal too many times too fast.
20008409 SEL_WRONG_READY_IND_SYNCRO
Reason:
Wrong value for READY_IND_SYNCRO in Registry/CSC.INI at [CSCSEL].
Measure:
Check the parameter READY_IND_SYNCRO in file Registry/CSC.INI.
20008410 SEL_ASKIM_START_ERROR
Reason:
Anti Skimming is configured in the registry file but the SEL-DH could not establish a connection to
the ASKIM-Hardware.
The ALARM line of the ASKIM Module must be connected to one of the reserve-input ports
(RSRVI1 or RSRVI2) of the SEL.
The ALARM_ENABLE line must be connected to one of the reserve output ports (RSRVO1 or
RSRVO2) or to a door magnet port (MAGDOOR1, MAGDOOR2 or MAGDOOR3).
Measure:
Check the registry. Assign ANTI_SKIMMING to the SEL ports, the ASKIM module is connected to.
2000A001 SEV4_CSE_DEV_NOT_AVAILABLE
Reason:
The Special Electronic Version 4 (SEV4) may consist of two independent USB devices, the Central
Special Electronic (CSE) and a Customer Connection Box (CCB).
The CSE part (Central Special Electronic) of the SEV4 is not available.
Application:
Ensure that the selected CSE Port is correct.
Measure:
Check key CSE_SUPPORT in the registry section CSCSEV4.
2000A002 SEV4_CCB_DEV_NOT_AVAILABLE
Reason:
The Special Electronic Version 4 (SEV4) may consist of two independent USB devices, the Central
Special Electronic (CSE) and a Customer Connection Box (CCB).
The CCB part (Customer Connection Box) of the SEV4 is not available.
Application:
Ensure that the selected CCB Port is correct.
Measure:
Check key CCB_SUPPORT in the registry section CSCSEV4.
2000A003 SEV4_CSE_PORT_NOT_AVAILABLE
Reason:
The selected CSE-Port of the SEV4 is not available.
Application:
Ensure that the selected port is correct.
Measure:
Check the configuration of this port in the registry file.
2000A004 SEV4_CCB_PORT_NOT_AVAILABLE
Reason:
The selected port of the customer connection box (CCB) is not available.
Application:
Ensure that the selected port is correct.
Measure:
Check the configuration of this port in the registry file.
2000A005 SEV4_ILLEGAL_CSE_PORT
Reason:
The selected CSE-Port is not part of the SEV4.
Application:
Check the application program. Ensure that the selected port is correct.
2000A006 SEV4_ILLEGAL_CCB_PORT
Reason:
The selected CCB-Port is not part of the SEV4.
Application:
Check the application program. Ensure that the selected port is correct.
2000A007 SEV4_ILLEGAL_PARAMETER
Reason:
The application passed a command to the SEV4 Device Handler with an illegal parameter.
Application:
Check the application program. Use the parameter and command structures predefined in SEV4.H.
2000A008 SEV4_ILLEGAL_SOUND_PARA
Reason:
The application tried to initiate a sound output with illegal parameter.
Application:
Check the application program. Ensure that only one of the predefined frequencies is used.
2000A009 SEV4_ILLEGAL_MEI_PARA
Reason:
The application tried to switch a Media Entry Indicator (MEI), but the function was called with an
illegal parameter.
Application:
Check the application program. Ensure that only one of the predefined flashing frequencies and a
valid MEI number is used.
2000A010 SEV4_WRONG_KEY_PARITY
Reason:
One of the DES keys loaded into the SEV4 or one of the keys in the EE-PROM (TK) has a wrong
parity.
Application:
Check the DES keys transferred to the SEV4 device handler and/or reload the TK.
Measure:
Check the hardware.
2000A020 SEV4_INVALID_LCD_CONFIG
Reason:
The configuration of an LCD light is not correct.
Measure:
Check the configuration in registry or ini-file.
2000A021 SEV4_INVALID_LOGO_CONFIG
Reason:
The configuration of a LOGO light is not correct.
Measure:
Check the configuration in registry or ini-file.
2000A022 SEV4_INVALID_RESRET_CONFIG
Reason:
The configuration of a Reserve Input is not correct.
Measure:
Check the configuration in registry or ini-file.
2000A023 SEV4_INVALID_MEI_CONFIG
Reason:
The application tried to switch the status of a not configured MEI.
Application:
Check the application program and the configuration of the selected MEI.
Measure:
Check the configuration in regestry- or ini-file.
2000A024 SEV4_INVALID_MEI_FLASHING
Reason:
The application program tried to set more than two MEI ports to flash asynchronous or it used an
invalid flash frequency.
Asynchronous flashing is only possible if exactly two MEI's selected.
Application:
Check the application program. Ensure that the selected port and all supplied parameters are
correct.
Measure:
Report the error log of this entry to Service.
2000A030 SEV4_INVALID_DATA
Reason:
The response of the SEV4 firmware contained invalid data.
Application:
Check the application program. Ensure that the selected port and all supplied parameters are
correct.
Measure:
Check the SEV4 hardware. Reload the SEV4 firmware if necessary.
2000A040 SEV4_THREAD_ERROR
Reason:
The SEV4-DH can not execute the internal status thread.
Measure:
Report the error log of this entry to Service.
2000A050 SEV4_EVENT_NO_RESOURCE
Reason:
The application performed the command CscSeV4RegisterEvent.
The SEV4-DH has resources for max. 64 event user.
Application:
To many threads are registered as event user.
Call CscSeV4Deregister to free resources.
Measure:
Report the error log of this entry to Service.
2000A051 SEV4_EVENT_INVALID_USER
Reason:
The application called CscSeV4Deregister or CscSeV4WaitForStatusEvent from a not registered
thread.
Application:
Check the application program.
The functions CscSeV4RegisterEvent, CscSeV4DeregisterEvent and CscSeV4WaitForStatusEvent
must be call from the same thread.
Measure:
Fehler-Log dieses Eintrags an den TKD melden.
28008020 SEL_INVALID_BLK_ID
Reason:
The block ID is not correct (internal error).
Measure:
Report the error log of this entry to Service.
28008021 SEL_INVALID_DEV_ID
Reason:
The device ID is not correct (internal error).
Measure:
Report the error log of this entry to Service.
28008023 SEL_INVALID_BLK_LEN
Reason:
The length specification is not correct (internal error).
Measure:
Report the error log of this entry to Service.
28008025 SEL_TASK_NOT_ENDED
Reason:
A second job was issued without waiting for the response from the first job (internal error).
Measure:
Report the error log of this entry to Service.
28008031 SEL_UNKNOWN_REQUEST
Reason:
A command specification which is not known to the special electronics was sent from the SEL
device handler to the special electronics (internal error).
Measure:
Report the error log of this entry to Service.
28008032 SEL_INCORRECT_FORMAT
Reason:
A command with incorrect length specifications was sent from device handler SEL to the special
electronics (internal error).
Measure:
Report the error log of this entry to Service.
28008033 SEL_ILLEGAL_PARAMETER
Reason:
A transfer buffer with illegal parameters was transferred from the application to the SEL device
handler.
Application:
Check the parameters transferred to the SEL device handler.
28008034 SEL_NO_PROC_REQUEST
Reason:
The device specified in the parameter block is not configured at the moment in the special
electronics. An attempt was made to switch off the monitor with the "CscSelSwMonitor" command,
although the monitor switch on the special electronics is set to continuous operation (switch set to
the right).
Application:
Check the setup configuration with the "CscSelSetConfig" command. If this configuration is correct,
check the command which caused this error.
Measure:
Check whether the monitor switch on the special electronics should be set to continuous operation.
If not, set the switch to the left.
28008036 SEL_ERROR_RAM
Reason:
Hardware error.
Measure:
Check the hardware.
28008037 SEL_EPROM_ERROR
Reason:
An internal hardware error has been found in the self-test of the special electronics.
Measure:
Check the hardware.
28008038 SEL_EEPROM_ERROR
Reason:
While executing a command, the special electronics found an error while it was writing to the
internal EE-PROM.
Measure:
Check the hardware (EE-PROM).
28008040 SEL_ILLEGAL_LED_PARA
Reason:
A transfer buffer with illegal parameters was transferred from the application to the SEL device
handler for switching the LEDs.
Application:
Check the parameters transferred to the SEL device handler.
28008041 SEL_WRONG_KEY_PARITY
Reason:
One of the DES keys loaded into the SEL or one of the keys in the EE-PROM (TK) has a wrong
parity.
Application:
Check the DES keys transferred to the SEL device handler and/or reload the TK.
Measure:
Check the hardware.
28008042 SEL_ILLEGAL_SEQUENCE
Reason:
One of the keyboard commands was sent in the wrong context.
Application:
Check the sequence of the keyboard commands when initiating encryption.
2800A100 SEV4_ERR_NO_CMD_RESPONSE
Reason:
No command response received. The SEV4 firmware did not respond to a "SetPort" command in
the desired time.
Application:
Try to repeat the command.
Measure:
Check the SEV4-hardware.
2800A101 SEV4_ERR_STILL_BUSY
Reason:
The SEV4 firmware did not respond to a "SetPort" command in the desired time.
The last received firmware status is DEVICE_BUSY.
Application:
Try to repeat the command.
Measure:
Check the SEV4-hardware.
2800A102 SEV4_ERR_COMMAND_NOT_VALID
Reason:
An invalid command was sent from device handler SEV4 to the special electronics (internal error).
Measure:
SW-Error. Report the error log of this entry to Service.
2800A103 SEV4_ERR_COMMAND_PARA_NOT_VALID
Reason:
A command with incorrect parameter was sent from device handler SEV4 to the special electronics
(internal error).
Measure:
SW-Error. Report the error log of this entry to Service.
2800A104 SEV4_ERR_SELF_TEST
Reason:
Firmware error. An error detected during the internal SEV4 self-test.
Measure:
Check the SEV4-hardware.
2800A105 SEV4_ERR_WRITE_FLASH
Reason:
While executing a command it was not possible to write into the internal FLASH-PROM (internal
firmware error).
Measure:
Check the SEV4-hardware.
2800A106 SEV4_ERR_LOAD_SECURITY
Reason:
One of the DES keys loaded into the SEV4 or one of the keys in the EE-PROM (TK) has a wrong
parity.
Application:
Check the DES keys transferred to the SEV4 device handler and/or reload the TK.
Measure:
Check the hardware.
2800A107 SEV4_ERR_NO_TRANSPORT_KEY_LOADED
Reason:
The transport key has not been loaded but the application tried to use one of the key security
functions.
Application:
Check the DES keys transferred to the SEV4 device handler and/or reload the TK.
Measure:
Check the hardware.
StWarn:
20007FFE SEL_WARN_RESYNC
Reason:
The communication to the SEL has been resynchronized after a communication failure. In some
cases one or mor keycodes may got be lost.
28007FFF SEL_WARN_RESTART
Reason:
The Special Electronics firmware has performed a [re-]start
- after power failure or time-out of a delayed reboot (watchdog)
- after a firmware loading (loadable firmware from version 0600 on)
Measure:
Ignore after normal system boot or firmware loading.
Check the hardware. Inform Customer Service if warning occurs again.
2800AFFF SEV4_WARN_RESTART
Reason:
The SEV4 firmware has performed a [re-]start
- after power failure or time-out of a delayed reboot (watchdog)
- after a firmware loading (loadable firmware from version 0600 on)
Measure:
Ignore after normal system boot or firmware loading.
Check the hardware. Inform Customer Service if warning occurs again.
StCode:
20004800 PIN_FATAL_TIMEOUT
Reason:
A fatal time-out has occurred and the PIN threads have terminated.
Application:
Restart the threads by processing a CscPinClose()/CscPinOpen() sequence.
20008001 PIN_ERROR_INIT_DATA
Reason:
The connected PINpad is not supported by the PIN device handler or it returns faulty data. This
error message is also generated when PIN keys are scanned via the special electronics and the
line to the special electronics is not encrypted, but the special electronics already work in the
encrypted mode.
Measure:
Use or replace with a valid PINpad and/or check PINpad line.
If the PIN keys are scanned via the special electronics, it is sufficient to turn the special electronics
off and then on again.
20008002 PIN_ERROR_NO_FUNC
Reason:
There was no "CscPinRead" called that could be cancelled with the "CscPinCancel" command, or
the "CscPinRead" command is already finished.
Application:
Check the sequence and synchronization of the commands.
20008003 PIN_ERROR_UNKNOWN
Reason:
Internal DLL error.
Measure:
Report the error log of this entry to Service.
20008004 PIN_ERROR_PINPAD_TYP
Reason:
The connected PINpad is not supported, because it does not allow any encoding.
Measure:
Use/replace a valid PINpad and/or check the PINpad line.
20008005 PIN_ERROR_PINPAD_LINE
Reason:
It is not possible to encode the PINpad line after synchronization.
Measure:
Check the PINpad and PINpad line and replace if necessary.
20008006 PIN_ERROR_LOAD_TK
Reason:
The transport key cannot be loaded into the PINpad with the "CscPinPadInit" command.
Measure:
Check the PINpad and PINpad line and replace if necessary.
20008007 PIN_ERROR_LOAD_LK
Reason:
The line key cannot be loaded into the PINpad.
Measure:
Check the PINpad and PINpad line and replace if necessary.
20008008 PIN_ERROR_LOAD_IV
Reason:
Initial vector cannot be read from the PINpad.
Measure:
Check the PINpad and PINpad line and replace if necessary.
20008009 PIN_ERROR_NO_TK
Reason:
The connected PINpad has no transport key or the PINpad cannot store the transport key.
Measure:
Load the PINpad transport key in the PINpad after consultation with the security officer.
2000800A INVALID_KEY_FILE_LEN
Reason:
The PIN keyboard file has not the appropriate number of entries for the PINpad keys.
Measure:
Check PIN keyboard file and change it if required.
2000800C INVALID_KEY_FILE_EXT
Reason:
The specified PIN keyboard file in the Registry/CSC.INI has the wrong file extension (*.PKF).
Measure:
Change the PIN keyboard file extension.
2000800D KEY_FILE_OPEN_FAILED
Reason:
Error when opening the PIN keyboard file.
Measure:
Check whether the PIN keyboard file can be opened.
2000800E PIN_INVALID_KEY_CODE
Reason:
A keyboard code does not consist of 2 ASCII characters and/or a keyboard code does not result in
a hexadecimal character (example ASCII 33 41 --> hexadecimal = 0x03a).
Measure:
Check the keyboard codes and change them if required.
2000800F PIN_INVALID_DECRYPTION_TYPE
Reason:
The specified decryption type in Registry/CSC.INI is not "EDS", "EDM", "EPP", "EPPSK" or "OFF".
Measure:
Check the type of encryption, change it if required.
20008010 PIN_CODE_ELEMENT_MISSING
Reason:
A table of the 10 numeric keyboard codes is required for EDM decryption. No 10 numeric keyboard
codes could be found in the PIN keyboard file.
Application:
Check the PIN keyboard file and change it if required.
20008011 PIN_CODE_INVALID_OFFSET
Reason:
The offsets of the keyboard codes for CANCEL key, ESCAPE key and execution keys 1 + 2 are
required with EDM decryption. One or more offsets do not point to a keyboard code.
Application:
Check the offsets and change them if required.
20008012 PIN_CANNOT_ACCESS_KEY_FILE
Reason:
The keyboard file cannot be accessed.
Application:
Check the filesystem and the access rights of the keyboard file.
20008013 PIN_THREAD_DIED
Reason:
The process that owned the pin thread terminated.
Application:
Close the DH and open it again to start a new pin thread. If an open is impossible, reboot the
system.
20008016 PIN_INVALID_PINPAD_HARDWARE
Reason:
The specified hardware type in Registry/CSC.INI is not "PINPAD_SEL", "PINPAD_CIT", "PINPAD"
or "NONE".
Measure:
Check the type of hardware, change it if required.
20008017 PIN_INVALID_PINPAD_BEEPER
Reason:
The specified value in Registry/CSC.INI is not "ON" or "OFF".
Measure:
Check the value, change it if required.
StWarn:
20007FFF PIN_WARN_GHOSTCODE
Reason:
The firmware reported a nonexistant keyboard code.
If the communication line to the keyboard is encrypted the encryption will be reinitialized. One or
more keyboard codes may got lost.
8001 NEW_LKEY
Reason:
The PINpad DLL has a new line key.
Measure:
Check the PINpad and the line if the problem recurs.
8002 NEW_SYNC
Reason:
The PINpad DLL has a new initial vector.
Measure:
Check the PINpad and the line if the problem recurs.
StCode:
2000FA02 OPL_INIT_ERROR
Reason:
The logical communication with the operator panel could not be established.
Measure:
Check the operator panel and the V.24 line.
2000FA03 OPL_INITRUN
Reason:
The setup program is running on the operator panel at the moment, therefore it cannot accept
commands yet.
Application:
Call this command again after a short wait time.
2000FA04 OPL_MAXBUFFER_EXCEEDED
Reason:
The operator panel requests more characters than can be buffered internally by the device handler.
Application:
Request less characters with job "CscOplReadCharStr".
2000FA05 OPL_INVALID_PARAMETER
Reason:
An invalid parameter has been specified when calling a function from the OPL device handler.
Application:
Check all parameters of the function which caused this error.
2000FA06 OPL_INVALID_PSZREPLACE
Reason:
The memory location, to which the pointer "pszReplace" of the type CSCOPLREADDATA points,
cannot be accessed.
Application:
Check the contents of the structure CSCOPLREADDATA when calling the function
"CscOplReadChar" or "CscOplReadCharStr".
2000FA07 OPL_INVALID_MODE
Reason:
The function call is not allowed due to current mode of the OPL device handler.
Application:
Text mode: To display a graphic the graphic mode has to be activated first.
Graphic mode: Calls of functions modifying the screen content are not possible.
2000FA08 OPL_RUNNING_SCRIPT
Reason:
The function call is not possible because currently a script is being executed.
Application:
Wait for the user action terminating the execution of the script file.
2000FA0A OPL_NO_CURSOR_POS_SAVED
Reason:
The "CscOplRestoreCurPos" function was called before the cursor was saved with the
"CscOplSaveCurPos" function.
Application:
Save the cursor position beforehand with the "CscOplSaveCurPos" function.
2000FA0B OPL_INVALID_RESPONSE
Reason:
The received V.24 data were not in the expected format.
Measure:
Check the hardware.
2000FA30 OPL_GRAPHIC_FILE_OPEN
Reason:
Error opening the graphic file.
Measure:
Check the graphic file.
2000FA31 OPL_GRAPHIC_FILE_READ
Reason:
Error reading the graphic file.
Measure:
Check the graphic file.
2000FA32 OPL_GRAPHIC_FILE_SETPOS
Reason:
Error setting the position within the graphic file.
Measure:
Check the graphic file.
2000FA33 OPL_GRAPHIC_FILE_CLOSE
Reason:
Error closing the graphic file.
Measure:
Check the graphic file.
2000FA34 OPL_GRAPHIC_INVALID_TYPE
Reason:
The format specified within the graphic file is not supported.
Measure:
Check the graphic file.
2000FA35 OPL_GRAPHIC_INVALID_RESOLUTION
Reason:
The resolution specified within the graphic file is not supported.
Measure:
Check the graphic file.
2000FA36 OPL_GRAPHIC_INVALID_COLOR
Reason:
The number of colours specified within the graphic file is not supported.
Measure:
Check the graphic file.
2000FA37 OPL_GRAPHIC_INVALID_COMPRESSION
Reason:
The data compression specified within the graphic file is not supported.
Measure:
Check the graphic file.
2000FA38 OPL_GRAPHIC_INVALID_SIZE
Reason:
The graphic file has got an invalid size.
Measure:
Check the graphic file.
2000FA39 OPL_GRAPHIC_PATH_TOO_LONG
Reason:
The fully-qualified filename is too long.
Measure:
Check the length of the filename; possibly in consideration of CSCROOT.
2000FA40 OPL_SCRIPT_FILE_OPEN
Reason:
Error opening the script file.
Measure:
Check the script file.
2000FA41 OPL_SCRIPT_FILE_READ
Reason:
Error reading the script file.
Measure:
Check the script file.
2000FA42 OPL_SCRIPT_FILE_CLOSE
Reason:
Error closing the script file.
Measure:
Check the script file.
2000FA43 OPL_SCRIPT_LINE_TOO_LONG
Reason:
The script file contains a line that is too long.
Measure:
Check the script file.
2000FA44 OPL_SCRIPT_TOO_MANY_COMMANDS
Reason:
There are too many commands within the script file.
Measure:
Check the script file.
2000FA45 OPL_SCRIPT_INVALID_COMMAND
Reason:
Invalid command in script file.
Measure:
Check the script file.
2000FA46 OPL_SCRIPT_INVALID_SYNTAX
Reason:
Invalid command syntax in script file.
Measure:
Check the script file.
2000FA47 OPL_SCRIPT_INVALID_PARA
Reason:
Invalid parameter in script file.
Measure:
Check the script file.
2000FA48 OPL_SCRIPT_MISSING_PARA
Reason:
Command parameter missing in script file.
Measure:
Check the script file.
2000FA49 OPL_SCRIPT_MISSING_REPEAT
Reason:
Command REPEAT missing in script file (ENDREP without REPEAT).
Measure:
Check the script file.
2000FA4A OPL_SCRIPT_MISSING_ENDREP
Reason:
Command ENDREP missing in script file (REPEAT without ENDREP).
Measure:
Check the script file.
2000FA4B OPL_SCRIPT_NESTED_LOOP
Reason:
Nested loop not allowed in script file.
Measure:
Check the script file.
2000FA4C OPL_SCRIPT_EMPTY_LOOP
Reason:
Empty loop not allowed in script file.
Measure:
Check the script file.
2800FA11 OPL_PARITY_ERROR
Reason:
The operator panel detected a parity error during data transmission.
Application:
Repeat job
Measure:
Check V.24 connection. Inform Customer Service if error occurs again.
2800FA12 OPL_USER_CHARSIZE_NOT_DEFINED
Reason:
The character size defined by the user is not defined.
Application:
The application uses a character size which is not supported by the connected operator panel.
Measure:
Check that the correct operator panel is connected.
2800FA13 OPL_CODETABLE_RAM_FULL
Reason:
The character set RAM is filled or the function is not supported.
Measure:
Check the hardware.
2800FA14 OPL_CHAR_DEFDAT_NOT_CORRECT
Reason:
The character definition data are not correct.
Application:
Check application program
2800FA15 OPL_HARDWARE_FAILURE
Reason:
Hardware faulty.
Measure:
Check the hardware
2800FA16 OPL_ESC_SEQUENCE_UNKNOWN
Reason:
A job (ESC sequence) sent to the operator panel is not known.
Application:
Check the parameters of job CscOplWrtCharStr.
Measure:
Check the hardware.
2800FA17 OPL_JOB_CANCELED
Reason:
Operator panel aborted the job internally.
Measure:
Check the hardware.
2800FA20 OPL_KEYBOARD_ERROR
Reason:
Keyboard is defect or the key of High end OPL is in horizontal position.
Measure:
Check the hardware.
StCode:
20009000 CIT_INVALID_RESPONSE
Reason:
The data received from the CIT hardware was not of the expected format.
Measure:
Check hardware.
20009001 CIT_INVALD_DATA
Reason:
The application gave invalid data to the DH.
Application:
Check the application program.
20009002 CIT_BUFFER_OVERFLOW
Reason:
The internal buffer for messages from the CIT hardware is full.
Measure:
Report this error log to service.
20009003 CIT_NO_CURSOR_POS_SAVED
Reason:
The function CscCitRestoreCurPos was called before the function CscCitSaveCurPos.
Application:
Call CscCitSaveCurPos before CscCitRestoreCurPos.
20009004 CIT_NO_RESPONSE
Reason:
The CIT hardware did not send data when this was expected.
Measure:
Check hardware.
20009005 CIT_WRONG_INIT_IOPORT
Reason:
Wrong value for IOPORT in Registry/CSC.INI with [CSCCIT].
Measure:
Check the parameter IOPORT in Registry/CSC.INI.
20009006 CIT_CSCNPORT_DRIVER_NOT_FOUND
Reason:
I/O card driver (CSCNPORT.SYS) not found.
Measure:
Check configuration.
28009103 CIT_JOB_CANCELED
Reason:
This is an internal error of the CIT hardware. The command could not be decoded by the firmware.
Measure:
Check hardware.
StCode:
20008001 EDS_ERROR_NO_TK
Reason:
No transport key is loaded or the key file CSCEDS.KEY is not available.
Application:
Load the transport key again.
Measure:
Check whether the key file is in the <CSCROOT>\BIN directory.
20008002 EDS_ERROR_TK_PARITY
Reason:
An invalid transport key is available (parity error) or the transport key loaded with the
"CscEdsLoadTK" command has a parity error.
Application:
Load the transport key again.
20008003 EDS_ERROR_NO_CBC_KEY
Reason:
No CBC key is loaded or the CSCEDS.KEY key file is not available.
Application:
Load the CBC key again.
Measure:
Check whether the key file is in the <CSCROOT>\BIN directory.
20008004 EDS_ERROR_CBC_PARITY
Reason:
An invalid CBC key is available (parity error) or the CBC key loaded with the
"CscEdsLoadCBCKey" command has a parity error.
Application:
Load the CBC key again.
20008005 EDS_ERROR_NO_IV
Reason:
No initial vector loaded or CSCEDS.KEY key file not available.
Application:
Load initial vector again.
Measure:
Check whether the key file is in the <CSCROOT>\BIN directory.
20008007 EDS_ERROR_NO_ECB_KEY
Reason:
No ECB key is loaded or the CSCEDS.KEY key file is not available.
Application:
Load the ECB key again.
Measure:
Check whether the key file is in the <CSCROOT>\BIN directory.
20008008 EDS_ERROR_ECB_PARITY
Reason:
An invalid ECB key is available (parity error) or the ECB key loaded with the "CscEdsLoadECBKey"
command has a parity error.
Application:
Load the ECB key again.
2000800A EDS_ERROR_ZERO_BUFFER_LENGTH
Reason:
The length specified in the parameter block for the input buffer "CscDhlPara.InLen" or for the output
buffer "CscDhlPara.OutLen" is zero.
Application:
Check application program.
2000800B EDS_ERROR_INVALID_BUFFER_LENGTH
Reason:
The length specified in the parameter block for the input buffer "CscDhlPara.InLen" or for the output
buffer "CscDhlPara.OutLen" cannot be divided by eight.
Application:
Check application program.
2000800C EDS_ERROR_KEY_FILE
Reason:
Error while accessing the CSCEDS.KEY key file.
Application:
Repeat the last command. If the error recurs, the application should be terminated.
Measure:
Check whether the CSCEDS.KEY key file can be read or written. Check the file attributes of the key
file.
2000800D EDS_ERROR_NO_RESTOREFILE
Reason:
Error while accessing the CSCEDS_REST.KEY key file.
Application:
Repeat the last command. If the error recurs, the application should be terminated.
Measure:
Check whether the CSCEDS_REST.KEY key file can be read or written. Check the file attributes of
the key file.
2000800E EDS_ERROR_RESTORE_FILE
Reason:
Error while accessing the CSCEDS_REST.KEY key file.
Application:
Repeat the last command. If the error recurs, the application should be terminated.
Measure:
Check whether the CSCEDS_REST.KEY key file can be read or written. Check the file attributes of
the key file.
StCode:
20008101 EDM_VEM_NOT_INIT
Reason:
EDM not initialized.
Application:
Initialize EDM
Measure:
If the message recurs, replace or check the EDM.
20008102 EDM_INVALID_BLK_LEN
Reason:
The length specified in the parameter block for the "CscDhlPara.InLen" input buffer or for the
"CscDhlPara.OutLen" output buffer cannot be divided by eight.
Application:
Check the application program.
20008103 EDM_INVALID_CMD
Reason:
The DLL command specification is invalid.
Application:
Check the command in the application program.
20008104 EDM_INVALID_PARA
Reason:
The command parameters are incorrect.
Application:
Check the command parameters in the application program.
20008105 EDM_INVALID_KEY_NO
Reason:
Invalid key number.
Application:
Check key number in application program.
20008107 EDM_INVALID_FRM_DATA
Reason:
Error during data transmission.
Application:
Issue job again. Check application program, if necessary.
Measure:
Check firmware version.
2000810B EDM_INVALID_IV_LEN
Reason:
Initialize vector has wrong length (not eight).
Application:
Check application program.
2000810C EDM_NO_IV_SPACE
Reason:
No free space in IV array (internal error)
Application:
More than 12 encryption/decryption operations are performed. Check application program.
2000810E EDM_MEMORY_ALLOC_ERROR
Reason:
System could not provide dynamic memory.
Application:
Reboot system.
Measure:
Check memory configuration of PC hardware and disk space.
20008111 EDM_PIN_INVALID_MAX_LEN
Reason:
Wrong maximum PIN length with job "EdmStartPin".
Application:
Check application program.
20008112 EDM_PIN_INVALID_MIN_LEN
Reason:
Wrong minimum PIN length with job "EdmStartPin".
Application:
Check application program.
20008113 EDM_PIN_INVALID_ZERO_CMD
Reason:
An invalid field for leading zeros is in the PIN structure with job "EdmStartPin".
Application:
Check application program.
20008114 EDM_PIN_INVALID_QUIT_CMD
Reason:
An invalid field for "acknowledge key" is in the PIN structure with job "EdmStartPin".
Application:
Check application program.
20008115 EDM_PIN_INVALID_MODE
Reason:
Invalid mode in the PIN structure.
Application:
Check application program.
20008116 EDM_PIN_INVALID_POS
Reason:
Wrong PIN position in PIN field (validation data).
Application:
Check application program.
20008118 EDM_PIN_INVALID_TESTMODE
Reason:
Wrong structure entry in field "TestMode".
Application:
Check application program.
20008119 EDM_PIN_INVALID_PINLEN
Reason:
Invalid number of PIN digits.
Application:
Check application program.
2000811A EDM_DLL_INVALID_API
Reason:
This API is not supported by the device handler.
Application:
Check application program.
Measure:
Check DLL release.
Check firmware version.
2000811B EDM_DLL_PROC_NOT_FOUND
Reason:
The API could not be loaded.
Application:
Check application program.
Measure:
Check DLL release.
Check system software for completeness.
2000811C EDM_DLL_ACCESS_DENIED
Reason:
This function cannot be accessed with the firmware used in the ENCRYPTION/DECRYPTION
MODULE.
Application:
Check application program
Measure:
Check DLL release.
Check firmware version.
2000811E EDM_INVALID_DATA_ACCESS
Reason:
Cannot access full length of data area in a structure.
Application:
Check application program
2000811F EDM_INVALID_IV_MODE
Reason:
Invalid encryption mode specified for key reset.
Application:
Check application program
20008120 EDM_PROTOCOL_TIMEOUT
Reason:
The total protocol monitoring time has been exceeded.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
20008121 EDM_MAX_RX_RETRIES
Reason:
The maximum number of receive repeats has been reached.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
20008122 EDM_INVALID_ACK_TYPE
Reason:
The received acknowledge type is invalid (only ACK and NAK are valid).
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
20008123 EDM_PROTOCOL_ERROR
Reason:
Common protocol error in EPP response data.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware if necessary.
20008124 EDM_INVALID_PAIR_OF_KGK
Reason:
Key Generating Keys in REGISTRY/CSC.INI are not correct.
Application:
Correct Keys.
Measure:
Check the REGISTRY or CSC.INI.
20008125 EDM_INVALID_KGK_VALUE
Reason:
Invalid character in KGK Keyset in REGISTRY/CSC.INI.
Application:
Correct Keys.
Measure:
Check the REGISTRY or CSC.INI.
20008126 EDM_ERROR_MK_CHECK
Reason:
Error when encrypting a Masterkey.
Application:
Enter or load correct Masterkey.
Measure:
Check the REGISTRY or CSC.INI.
20008127 EDM_INVALID_MAC
Reason:
The check of the CFB-MAC via the EF_INFO data field of the chip card is negative.
Faulty or wrong chip card.
Application:
The sequence may have to be started once more.
20008128 EDM_ALREADY_IN_USE
Reason:
The EPP is in use. This command cannot be processed in this state.
Application:
Close all processes using the EPP.
20008129 EDM_MALLOC_ERROR
Reason:
There is not enough memory.
Application:
Close all processes using the EPP.
2000812A EDM_KEYTABLE_FULL
Reason:
The key table is full.
Application:
Delete the keys that are not required.
2000812B EDM_INVALID_KEYNAME
Reason:
The key name contains wrong characters (value <0x20 or >0x7F).
Application:
Use a correct key name.
2000812C EDM_IMPORT_WRONG_TYPE
Reason:
It is not allowed to import an 8 byte DES key as an importer key.
Application:
Use a 16 byte key.
2000812D EDM_BUFFER_OVERFLOW
Reason:
Over the PIN device (keyborad) more than 15 indications were entered within a certain time
interval.
Application:
System overload. The input characters could not be evaluated in time by the ATM.
20008202 EDM_APSS_INVALID_KEY_TYPE
Reason:
The key number or the key type is wrong.
Application:
Use the correct key or key type.
20008300 EDM_FRMLD_IN_PROGRESS
Reason:
The firmware load function is running.
Application:
Wait for the end of the load function.
20008301 EDM_FRMLD_NBR
Reason:
No block received.
Measure:
Check the hardware.
20008302 EDM_FRMLD_RNR
Reason:
Receiver not ready.
Measure:
Check the hardware.
20008303 EDM_FRMLD_SNR
Reason:
Sender not ready.
Measure:
Check the hardware.
20008304 EDM_FRMLD_DIST
Reason:
Line disturbed.
Measure:
Check the hardware.
20008305 EDM_FRMLD_FORMAT
Reason:
The command block has a wrong format.
Measure:
Report the error log of this entry to Service.
20008306 EDM_FRMLD_LOADER
Reason:
Unknown loader error.
Measure:
Report the error log of this entry to Service.
20008307 EDM_FRMLD_CMDSEQ
Reason:
Illegal command sequence.
Measure:
Report the error log of this entry to Service.
28008000 EDM_FRM_UNDEF_ERROR
Reason:
An undefined internal error has occurred in the firmware.
Measure:
Check the hardware.
28008001 EDM_FRM_CMD_NOT_EXEC
Reason:
The firmware cannot execute the command.
Measure:
Command number, check EDM status, enter PIN ready.
28008002 EDM_FRM_INVALID_KEY
Reason:
Key address (key number) not allowed (internal error).
Application:
Correct key number.
Measure:
Check EDM firmware release.
28008003 EDM_FRM_RAM_ERROR
Reason:
EDM RAM error (internal hardware error).
Measure:
Replace EDM/EPP
28008004 EDM_FRM_PARITY_ERROR
Reason:
Parity error in key.
Measure:
Check key address and load again, if necessary.
This is a warning following a "load key" command. Wrong parity of loaded key. Parity was corrected
by EDM/EPP, and key was loaded to specified address.
28008005 EDM_FRM_EPROM_ERROR
Reason:
Internal hardware E-PROM error.
Measure:
Replace EDM/EPP
28008006 EDM_FRM_EEPROM_ERROR
Reason:
Internal hardware EE-PROM error.
Measure:
Replace EDM/EPP
28008007 EDM_FRM_CMD_NOT_EXIST
Reason:
The EDM command does not exist (internal error).
Measure:
Check EDM firmware release.
28008008 EDM_FRM_KEY_RAM_ERROR
Reason:
The EDM key RAM is defective (internal error).
Measure:
Check EDM and replace if necessary.
28008009 EDM_FRM_LENGTH_ERROR
Reason:
The transferred data length is invalid (internal error).
Measure:
Check EDM firmware release.
2800800A EDM_FRM_BLOCK_IDENT
Reason:
An invalid block ID is in the V.24 protocol (internal error).
Measure:
Check EDM firmware release.
2800800B EDM_FRM_DEVICE_ID
Reason:
The device ID is invalid (internal error).
Measure:
Check EDM firmware release.
2800800C EDM_FRM_COMMAND_ACTIVE
Reason:
A command has already been transferred for processing to the EDM firmware.
Application:
Retry job after a certain time.
2800800D EDM_FRM_DATA_LENGTH_ERR
Reason:
Command length and data length invalid (internal error).
Measure:
Check EDM firmware release.
2800800E EDM_FRM_OUTPUT_PARA
Reason:
Output parameters not defined (internal error).
Measure:
Check EDM firmware release.
2800800F EDM_FRM_UNDEF_DATA
Reason:
Data contains invalid ASCII characters (internal error).
Measure:
Check EDM firmware release.
28008010 EDM_FRM_CHECKSUM_ERROR
Reason:
Wrong sequence of commands. The EDM status is not "READY".
Application:
Encryption must be preceded by a positive checksum test. Check application program.
28008011 EDM_FRM_ID_ERROR
Reason:
Wrong ID. The entered (encoded) ID is not correct.
Application:
Change application program.
Measure:
Use correct ID (transport-encoded)
28008040 EDM_FRM_TRANSAC_N_ACTIVE
Reason:
No transaction active, command cannot be executed.
Application:
Start transaction.
28008041 EDM_FRM_INVALID_PINLEN
Reason:
No or not enough PIN numbers entered.
Application:
Repeat command.
28008045 EDM_FRM_KEY_EXISTS
Reason:
The key with this name exists already in the EPP.
Application:
Delete the key with the export command or use a different key name.
28008046 EDM_FRM_KEY_NOT_FOUND
Reason:
The key with this name is not loaded in the EPP.
Application:
Use the correct key.
28008047 EDM_FRM_KEY_NOT_ALLOWED
Reason:
The use of this key for this function is not allowed.
Application:
Use the correct key.
28008048 EDM_FRM_NO_RSA_PROCESSOR
Reason:
There is no RSA processor in the EPP.
Measure:
Check the hardware and change it if necessary.
28008049 EDM_FRM_WRONG_RSA_KEY_LEN
Reason:
The modulus length of the RSA key is not ok.
Application:
Use the correct length.
28008050 EDM_FRM_SP_EPROM_ERROR
Reason:
Key-splitting E-PROM not connected or wrong.
Measure:
Check EDM. Install PROM.
28008051 EDM_FRM_SP_CHECK_ERROR
Reason:
Checksum of key-splitting E-PROM is wrong.
Measure:
Check hardware and E-PROM contents.
28008052 EDM_FRM_SP_PARITY_ERROR
Reason:
Parity error in key of the key-splitting E-PROM.
Application:
Load correct key.
Measure:
Check hardware and E-PROM contents.
28008053 EDM_FRM_SP_TABLE_ERROR
Reason:
Invalid table character in key-splitting E-PROM.
Measure:
Check hardware and E-PROM contents.
28008060 EDM_FRM_X_ERROR
Reason:
V.24 connection PC to EDM was/is interrupted. The working keys are deleted.
Measure:
Check V.24 line, check hardware.
Re-initialize device handler and load key.
28008061 EDM_FRM_BATTERY_EMPTY
Reason:
The minimum battery current flows out of the internal control window of the connected EPP.
Measure:
Have the hardware checked by service.
28008062 EDM_FRM_KEY_ENTRY_ERROR
Reason:
The EPP detects an error when entering a key by use of the EPPs key pad.
Measure:
Repeat carefully the complete key entry procedure.
If the error occurs again, there might be a wrong key set. Initialize the EPP, enter a new transport
key. Have the hardware checked by service.
28008063 EDM_FRM_APSS_KEY_ERROR
Reason:
The EPP detects an error when loading a key in APSS mode.
Application:
Use the correct key.
28008064 EDM_FRM_WRONG_KEK
Reason:
The EPP detects an error when loading a key.
Application:
Use the correct importer key or load the importer key.
28008065 EDM_FRM_SCOP_AUTHENTICATE
Reason:
The EPP detects an error when authenticating the SCOP chip card.
Measure:
Check if the chipcard in the SCOP controller is wrong.
28008066 EDM_FRM_SCOP_PARA_TYPE
Reason:
The EPP detects an error when loading the SCOP parameters. One Type is wrong.
Application:
Load the correct Type.
28008067 EDM_FRM_SCOP_PARA
Reason:
The EPP detects an error when loading the SCOP parameters. One sequence is wrong.
Application:
Load the correct sequence.
28008068 EDM_FRM_SCOP_PARA_LENGTH
Reason:
The EPP detects an error when loading the SCOP parameters. The length is wrong.
Application:
Load the correct length.
StCode:
0008000 SCO_CHIP_CONTROLLER_ERROR
Reason:
SCO chip card controller is not OK.
Measure:
If the message recurs, replace or check the chip card controller.
20008001 SCO_OFFLINE_CHIP_MISSING
Reason:
The "offline" chip card was not inserted or has no proper contact. The registry parameter OFFLINE
is set to YES.
Measure:
Check if the "offline" chip card was inserted. If the "offline" chip card was inserted, clean the chip
card connectors.
20008002 SCO_OFFLINE_CHIP_APL_ERROR
Reason:
The "offline" chip card is not OK or wrong.
Measure:
Change the "offline" chip card.
20008003 SCO_ONLINE_CHIP_APL_ERROR
Reason:
The "online" chip card is not OK or wrong.
Measure:
Change the "online" chip card.
20008004 SCO_NO_MSG_PARAMETER
Reason:
The parameter MESSAGE_PARAMETER in the registry is missing.
Application:
Check the registry. Insert the parameter MESSAGE_PARAMETER.
20008005 SCO_WRONG_MSG_PARAMETER
Reason:
The parameter MESSAGE_PARAMETER in the registry is wrong.
Application:
Check the registry. Insert the correct sentence for parameter MESSAGE_PARAMETER.
20008006 SCO_CONT_UNDEF_ERROR
Reason:
The error number received from the chip card controller is unknown.
Measure:
Change the chip card controller.
28008010 SCO_CHIP_MISSING
Reason:
The "online" chip card was not inserted.
Measure:
Check if the "online" chip card was inserted. If the chip card was inserted, clean the chip card
connectors.
28008011 SCO_CHIP_NOT_SELECTED
Reason:
The chip card was not selected. Application error.
Application:
Check the application program.
28008012 SCO_P1P2_ERROR
Reason:
The parameter P1 or P2 is wrong. Application error.
Application:
Check the application program.
28008013 SCO_APL_NO_INIT
Reason:
The chip card controller was not initialized.
Application:
Check the application program.
28008014 SCO_CHIP_AUTH_ERROR
Reason:
The chip card is wrong.
Measure:
Insert the correct chip card.
28008015 SCO_CHIP_TIMEOUT_ERROR
Reason:
The maximum open time for the application on the chip card is elapsed. (Security feature)
Application:
The open time can be changed with the registry parameter CERTIFICATE_TIMEOUT.
28008016 SCO_CHIP_EFDAT_ERROR
Reason:
The chip card is wrong or defective.
Measure:
Insert the correct chip card.
28008017 SCO_CHIP_CHALLENGE_ERROR
Reason:
The chip card is wrong or defective.
Measure:
Insert the correct chip card.
28008018 SCO_CHIP_CONT_RAM_ERROR
Reason:
The RAM on the chip card controller is defect.
Measure:
Change the chip card controller.
28008019 SCO_CHIP_CONT_CODE_ERROR
Reason:
The program on the chip card controller is defective.
Measure:
Change the chip card controller.
STCLASS_OK No error
STCLASS_ERROR_RSA Error of the CSCWRSA.DLL
StCode:
20008000 RSA_MEMORY_ALLOC_ERROR
Reason:
Not enough memory in the PC.
Measure:
Put more memory into the PC.
20008002 RSA_BUFFER_TO_SMALL
Reason:
The specified output buffer is too short..
Application:
To observe the required buffer length.
20008003 RSA_UNDEF_ERROR
Reason:
The error number reported from the EPP is unknown.
Measure:
Inform service.
20008004 RSA_EXPONENT_LEN
Reason:
The specified exponent is too long.
Application:
To observe the maximum length.
20008005 RSA_MODULUS_LEN
Reason:
The specified modulus is to long.
Application:
To observe the maximum length.
20008006 RSA_NO_KEY_INFO
Reason:
For the specified key is no serial number stored.
Application:
New personalisation required.
20008007 RSA_WRONG_KEY_INFO
Reason:
In the file for additional.key info is an error.
Application:
New personalisation required.
StCode:
20008010 RKL_ERR_WRONG_SPEC
Reason:
An unknown specification was selected for the function.
Application:
Select only specifications that are supported by the documentation
20008011 RKL_ERR_SELECT_ADF
Reason:
RKL-ADF could not be selected.
Application:
The EPP does not yet have the firmware necessary for the RKL. Reload the suitable RKL firmware.
20008012 RKL_ERR_INTERNAL
Reason:
An internal error was detected during the processing of the command.
Application:
Internal error, inform manufacturer.
28007001 RKL_ERR_PARAMETER
Reason:
A command parameter is not permitted.
Application:
Select the correct parameter according to Spec.
28007002 RKL_ERR_DATA_LEN_INSUF
Reason:
The data length does not match the communicated data length.
Application:
Calculate and communicate the correct data length.
28007003 RKL_ERR_SIGN_LEN_INV
Reason:
The signature length does not match the key.
Application:
Select a signature that matches the key.
28007010 RKL_ERR_TOKEN_UNKNOWN
Reason:
Unknown key token.
Application:
Select only permitted tokens according to RKL specification.
28007011 RKL_ERR_TOKEN_ILLEGAL
Reason:
Illegal key token.
Application:
Select only tokens that are permitted according to the RKL specification.
28007020 RKL_ERR_FORMAT_ASN1
Reason:
A format error in the TLV structure was found.
Application:
The TLV stucture must conform to the specification.
28007021 RKL_ERR_FORMAT_PKCS
Reason:
A PKCS format error was found.
Application:
Input data that corresponds to the PKCS format construct.
28007070 RKL_ERR_SIGN_INV
Reason:
Wrong MAC/signature.
Application:
Correctly calculate the MAC/signature.
28007071 RKL_ERR_SECURE_RND
Reason:
Non-matching random number generated by the ADF.
Application:
Program error, take suitable random number into account.
28007090 RKL_ERR_MEMORY_OVFL
Reason:
In sufficient memory available in the FDM.
Application:
Application change in order to use less memory.
28007091 RKL_ERR_KEYRAM_OVFL
Reason:
In sufficient memory available in the key RAM.
Application:
Select less key data.
280070A1 ERR_STATUS_ILLEGAL
Reason:
Status error. Call of the command is not permitted in the current ADF status.
Application:
Consult the specifications for information which commands are allowed at which moment.
280070B1 RKL_ERR_OS_INTERNAL
Reason:
The OS detected an error during the processing of the command.
Application:
Internal firmware error, inform manufacturer.
STCLASS_OK No error
STCLASS_ERROR_CBKM Error of the CSCWCBKM.DLL
StCode:
20008000 CBKM_THUMBPRINT_ERROR
Reason:
Key Import error, invalid thumbprint.
Application:
Compare thumprint with key generation thumbprint.
20008001 CBKM_INVALID_RAND
Reason:
Received random value differs from generated random value.
Application:
Check value sent to host.
20008002 CBKM_INVALID_SIG
Reason:
Verification of signature invalid.
Application:
Check public key.
20008003 CBKM_INVALID_KEYID
Reason:
Received KeyID differs from generated KeyID.
Application:
Check KeyID of generated key.
20008004 CBKM_INVALID_KEYNO
Reason:
Received KeyNo differs from generated KeyNo.
Application:
Check KeyNo of generated key.
20008005 CBKM_INVALID_KEYVER
Reason:
Received KeyVersion differs from generated KeyVersion.
Application:
Check KeyVersion of generated key.
Reason:
Exported key not trusted.
Application:
Delete Key and generate a new one.
Reason:
Received SCD serial number differs from EPP serial number.
Application:
Check EPP serial number.
20008010 CBKM_UNEXPECTED_END
Reason:
CscwCbkmEnd function called within KeyManagement process.
Application:
Init of KeyManagement process required.
StCode:
20008000 SEP_MEMORY_ALLOC_ERROR
Reason:
Not enough memory in the PC.
Measure:
Put more memory into the PC.
20008001 SEP_FRM_UNDEF_ERROR
Reason:
The error number reported from the EPP is unknown.
Measure:
Inform Service.
28008010 SEP_FRM_PPV_ERROR
Reason:
The PPV is wrong.
Application:
Check application program.
28008011 SEP_FRM_NO_PPV
Reason:
The PPV is not loaded.
Application:
Check application program.
28008012 SEP_FRM_NO_PIN_BLOCK
Reason:
No PIN block in the PIN buffer.
Application:
Check application program.
28008013 SEP_FRM_NO_PIN_CHANGE
Reason:
The PIN change is not possible because the first PIN entry is not complete.
Application:
Check application program.
28008014 SEP_FRM_PIN_CHANGE_ERROR
Reason:
PIN 1 and PIN 2 are not equal.
Application:
Special application reaction.
28008015 SEP_FRM_NO_SECURITY_BLOCK
Reason:
No security block in the EPP.
Application:
Check application program.
28008016 SEP_FRM_HASH_ERROR
Reason:
The hash value in the message is wrong.
Application:
Retry command.
28008017 SEP_FRM_PVV_KEY_ERROR
Reason:
The key set is wrong.
Application:
Check application program.
28008018 SEP_FRM_PVV_PIN_ERROR
Reason:
Wrong PIN entry.
Application:
Special application reaction.
28008019 SEP_FRM_NO_CARD_FUNCTION
Reason:
No support for this card type.
Application:
Special application reaction.
2800801A SEP_FRM_NO_KEY_FUNCTION
Reason:
This function supports only key set 02.
Application:
Check application program.
2800801B SEP_FRM_PVV_TP_KEY_INVALID
Reason:
The PVV transport key is invalid.
Measure:
Load the correct key.
2800801C SEP_FRM_PVV_BK_KEY_INVALID
Reason:
The PVV bank basic key is invalid.
Measure:
Load the correct key.
2800801D SEP_FRM_WRONG_MODE
Reason:
The PVV transport key is invalid.
Measure:
Load the correct key.
2800801E SEP_FRM_BUFFER_FULL
Reason:
The data buffer is full.
Application:
Check application program.
2800801F SEP_FRM_WRONG_TUNPACK
Reason:
The TUNPACK is wrong.
Application:
Check application program.
28008401 SEP_FRM_FORMAT_ERR
Reason:
An internal command has a wrong format.
Application:
Check application program.
28008402 SEP_FRM_PROT_ERR
Reason:
Internal protocol error.
Application:
Retry command.
28008403 SEP_FRM_HW_LOCK
Reason:
The EPP is locked. The reason is an hardware error.
Measure:
Call service.
28008404 SEP_FRM_SECURITY_LOCK
Reason:
The EPP is locked. The reason is manipulation.
Measure:
Call service.
28008405 SEP_FRM_UNKNOWN_CMD
Reason:
The internal command is unknown.
Measure:
Call service.
28008406 SEP_FRM_ADF_TO_LARGE
Reason:
The ADF is to large.
Measure:
Call service.
28008407 SEP_FRM_WRONG_STATE
Reason:
The function is in this state not allowed.
Application:
Check application program.
28008408 SEP_FRM_NO_ADF
Reason:
The wanted ADF is not in the EPP.
Application:
Load the ADF.
28008409 SEP_FRM_INTERNAL_ERR
Reason:
An EPP internal error occurred.
Application:
Retry command.
2800840C SEP_FRM_RAM_OVERFLOW
Reason:
The memory in the EPP is full.
Measure:
Call service.
2800840D SEP_FRM_LOAD_LEN
Reason:
ADF load error. The ADF on hard disk is wrong.
Measure:
Call service.
2800840E SEP_FRM_CHECKSUM_ERR
Reason:
ADF load error. The ADF on hard disk is wrong.
Measure:
Call service.
2800840F SEP_FRM_ADF_LOCKED
Reason:
The ADF is locked.
Measure:
Call service.
28008413 SEP_FRM_MAC_ERR
Reason:
ADF load error. The MAC of the ADF on hard disk is wrong.
Measure:
Call service.
StCode:
28007001 SIBS_ERR_DATA_LEN_INSUF
Reason:
The data length of the response has not the expected length (firmware error).
Measure:
Report the error log of this entry to Service.
28007002 SIBS_ERR_DATA_INV
Reason:
The input data has not the expected range.
Application:
Send the data in the expected range.
28007003 SIBS_ERR_FDM_ACC
Reason:
Access error to the internal data file (firmware error).
Measure:
Report the error log of this entry to Service.
2800702D SIBS_ERR_FORMAT_HEX
Reason:
The input data is not in the HEX- format.
Application:
Deliver the input data in the correct format.
280070A1 SIBS_ERR_CMD_STAGE_INV
Reason:
This command is not allowed in the actual ADF state.
Application:
Bring the EPP in the correct state.
280070A2 SIBS_ERR_CACHE_MISS
Reason:
PIN data not available.
Application:
Insert PIN.
280070A3 SIBS_ERR_TEXT_LEN_INSUF
Reason:
The given text length has not the same length as the input text.
Application:
Correct the input text length.
280070A4 SIBS_ERR_PIN_BLK_TYPE_INV
Reason:
Unknown PIN block type.
Application:
Give the correct PIN block type.
280070A5 SIBS_ERR_MAC_INV
Reason:
MAC failure, the given MAC differs from the calculated MAC.
Application:
Calculate the MAC correct.
280070A6 SIBS_ERR_ACQ_BLK_FULL
Reason:
The key table of the EPP is full.
Its not permitted to store more than six keys in the table.
Application:
Application specific behaviour (its possible to perform "clear database").
280070A7 SIBS_ERR_ACQ_KCV_INV
Reason:
The key check value (KVC) is not correct.
Application:
Calculate the key check value correct.
280070A8 SIBS_KEY_PAR_INV
Reason:
The key parity is not ok.
Application:
Calculate the key parity correct.
280070A9 SIBS_ERR_ACQ_KEY_MISS
Reason:
The requested key is not in the key table.
Application:
Insert the key in the key table.
280070AA SIBS_ERR_KEY_NAME_UNKNOWN
Reason:
This key name is unknown.
Application:
Please write the key name correct.
28008000 SIBS_CMD_OK
Reason:
Command successful (status message).
28008001 SIBS_FRM_UNDEF_ERROR
Reason:
The reported error message from the EPP is unknown.
Measure:
Inform Service.
28008002 SIBS_FRM_NO_ADF
Reason:
The EPP has not the correct SIBS-ADF.
Application:
Load the correct SIBS-ADF in the EPP.
StCode:
20008000 OPT_MEMORY_ALLOC_ERROR
Reason:
Not enough memory in the PC.
Measure:
Put more memory into the PC.
20008001 OPT_FRM_UNDEF_ERROR
Reason:
The error number reported from the EPP is unknown.
Measure:
Inform Service.
20008003 OPT_NO_OZR
Reason:
The on-line timeframe was not yet transferred to the OPT-DLL.
Application:
Transfer the on-line timeframe.
20008004 OPT_NO_OZP
Reason:
The function cannot be called since the on-line timeframe is not reaches.
Application:
This function first calls if the on-line timeframe is reached.
20008005 OPT_KERNEL_WRONG_STATE
Reason:
Execution error! The OPT kernel is not in the right status to execute the command.
Application:
Query OPT kernel status and act accordingly.
20008006 OPT_LOAD_AP_WRONG_STATE
Reason:
Execution error! The LOAD application is not in the right status to execute the command.
Application:
Switch the Load application in the EPP into the IDLE state.
20008010 OPT_OUT_OF_ORDER
Reason:
The EPP is not ready for operation.
Application:
Perform OPT personalization.
20008013 OPT_ERR_PINPAD
Reason:
The EPP found an error when checking a message.
Application:
Repeat OPT personalization.
20008015 OPT_ERR_REC_8910
Reason:
Error in message 8910.
Application:
Repeat OPT personalization.
20008016 OPT_ERR_AC_8910
Reason:
Error in message 8910. The AC is setting.
Application:
Repeat OPT personalization.
20008019 OPT_ERR_CHECK_8910
Reason:
Error in message 8910.
Application:
Repeat OPT personalization.
20008020 OPT_ERR_PUT_GROUP
Reason:
Failure to load data group into the EPP.
Application:
Repeat OPT personalization.
20008021 OPT_ERR_REC_8912
Reason:
Error in message 8912.
Application:
Repeat OPT personalization.
20008022 OPT_ERR_CHECK_8912
Reason:
Error in message 8912.
Application:
Repeat OPT personalization.
20008023 OPT_ERR_AC_8912
Reason:
Error in message 8912. The AC is setting.
Application:
Repeat OPT personalization.
280070B2 OPT_FRM_NO_TERMINAL_DATA
Reason:
No terminal data available.
Application:
Enter terminal data.
280070D0 OPT_FRM_PUT_GROUP
Reason:
Internal EPP error.
Measure:
Inform Service. Reload complete EPP if necessary.
280070D1 OPT_FRM_BMP62_TO_LONG
Reason:
BMP 62 is too big.
Measure:
Shorten BMP 62 in agreement with personalization office (Chaining).
280070D2 OPT_FRMDATA_BASE_STATE
Reason:
Incorrect status of the OPT database in the EPP.
Measure:
Inform Service. Reload complete EPP if necessary.
280070E4 OPT_FRM_MAC
Reason:
Wrong ISO MAC.
Application:
Supply correct message.
280070E5 OPT_FRM_AC
Reason:
Wrong ISO response code.
Measure:
Check message and agree with personalization office as required.
280070F0 OPT_FRM_APPLICATION_FLOW
Reason:
Flow control error.
Application:
Follow specified order of steps.
280070F1 OPT_FRM_WRONG_PARAMETER
Reason:
Wrong parameter transferred. Error in the OPT kernel.
Measure:
Inform Service.
280070F2 OPT_FRM_PS_NOT_SELECTED
Reason:
No part HSM was selected. Error in the OPT kernel.
Measure:
Inform Service.
280070F3 OPT_FRM_INTERNAL_ERROR
Reason:
Internal EPP error.
Measure:
Check whether expired the KUR. Inform Service.
280070F5 OPT_FRM_NO_DATA_BASE
Reason:
No OPT database in the EPP.
Measure:
Create the database. (Function CscOptCtl() Spec: OPT_START_VI)
280070F7 OPT_FRM_MESSAGE_LENGTH
Reason:
Wrong command length.
Application:
Check command.
280070F8 OPT_FRM_MESSAGE_TYPE
Reason:
Wrong message type.
Measure:
Inform Service.
280070F9 OPT_FRM_ZKA_NUMBER
Reason:
Wrong ZKA number in the message.
Measure:
Clarify with personalization office or pre-initializer.
280070FA OPT_FRM_MESSAGE
Reason:
Wrong ISO message format.
Application:
Check command.
280070FB OPT_FRM_DATE
Reason:
Wrong date.
Measure:
Check date.
280070FC OPT_FRM_AKZ
Reason:
Wrong ISO processing code.
Application:
Check command.
280070FE OPT_FRM_NO_LDI
Reason:
The selected LDI is not available.
Application:
Select a correct LDI. Load LDI.
28008024 OPT_ERR_PUT_BMP62
Reason:
Error in message. Wrong bitmap 62.
Application:
Repeat OPT personalization.
28008405 OPT_FRM_UNKNOWN_CMD
Reason:
The command is unknown to the EPP.
Measure:
Inform Service. Reload complete EPP if necessary.
28008408 OPT_FRM_NO_ADF
Reason:
The required ADF was not loaded into the EPP.
Measure:
Inform Service. Reload complete EPP if necessary.
StCode:
20008000 LDE_MEMORY_ALLOC_ERROR
Reason:
Not enough memory in the PC.
Measure:
Put more memory into the PC.
20008001 LDE_FRM_UNDEF_ERROR
Reason:
The error number reported from the EPP is unknown.
Measure:
Inform service.
20008003 LDE_WRONG_CTL
Reason:
Un nown CscLdeCtl() specification.
Application:
Supply the correct parameter; load more recent LDE.DLL as required.
20008004 LDE_NO_FRMFILE_REL
Reason:
Firmware file has no release ID.
Measure:
Copy correct firmware file onto disk.
20008005 LDE_SEQUENCE_CANT_OPEN
Reason:
The file KEYSEQUENCE.TXT is present, possesses however no read- rights.
Application:
Set the write and read rights for this file.
20008006 LDE_SEQUENCE_NO_KEYFILE
Reason:
Into KEYSEQUZENCE.TXT specified key file is not in the key directory.
Application:
Place the appropriate key fiel in the key directory.
20008007 LDE_RKL_TOKENFILE_OPEN_ERR
Reason:
The remotekeyloading-file is not readable.
Application:
Set the correct fileattributes.
20008008 LDE_RKL_TOKENFILE_UID_ERR
Reason:
The UID suitable for the EPP was not found in rkldata.bin.
Application:
Generate a correkt rkldata.bin.
2000800A LDE_RKL_TOKENIMPORT_ERR
Reason:
A rkl-token in rkldata.bin was not able to import into the EPP.
Application:
Generate a correct rkldata.bin.
2000800B LDE_RKL_RKDATA_FORMAT_ERR
Reason:
Format error in the remotekeyloading-file (rkldata.bin).
Application:
Generate a correct rkldata.bin.
2000800C LDE_RKL_LOAD_RKL_LIB_ERR
Reason:
The "rkl.dll" cant be loaded.
Application:
Install the correct RKL-DLL on the system.
2000800D LDE_CDF_LOAD_OK_INF
Reason:
A cdf-file was loaded.
Application:
This is no error message. This entry will be generated after a correct fileloading.
2000800E LDE_ADF_LOAD_OK_INF
Reason:
A adf-file was loaded.
Application:
This is no error message. This entry will be generated after a correct fileloading.
2000800F LDE_KEY_LOAD_OK_INF
Reason:
A key-file was loaded.
Application:
This is no error message. This entry will be generated after a correct fileloading.
20008010 LDE_RKLDATABIN_RENAME_ERR
Reason:
The file "rkldata.bin" cannot be renamed as "rkldata.sav".
Application:
Set the correct fileattributes.
20008011 LDE_RKL_NO_RKLADF_ERR
Reason:
The adf, suitable for the RKL, is not available on the system.
Application:
Install a correct RKL-ADF on the EPP.
20008012 LDE_V5_ONLY_ONE_MODFILE_ERR
Reason:
Only EPPV5: in ".../FRM/*.CMD" is more than one firmwarefile.
Application:
Place only one firmwarefile in ".../FRM/*.CMD".
20008013 LDE_DUKPTDATABIN_RENAME_ERR
Reason:
The file "dukpt.bin" cannot be renamed as "dukpt.sav".
Application:
Set the correct file attributes.
20008014 LDE_DUKPT_TOKENFILE_OPEN_ERR
Reason:
The dukpt-keyloading-file is not readable.
Application:
Set the correct file attributes.
20008015 LDE_DUKPT_TOKENFILE_UID_ERR
Reason:
The UID suitable for the EPP was not found in dukpt.bin.
Application:
Generate a correkt dukpt.bin.
20008016 LDE_DUKPT_TOKENIMPORT_ERR
Reason:
The DUKPT key was not able to import into the EPP.
Application:
Generate a correct dukpt.bin.
20008017 LDE_RESCLOAD_NO_FIRMWAREFILE
Reason:
Not firmware file that is suitable for emergency loading could be found.
Application:
Place a suitable firmware file in ".../FRM/*.CMD".
20008018 LDE_PERMANENTKEY_RENAME_ERR
Reason:
The file ".../Load_key/Permanentkey.*" cant be renamed.
Application:
Please set the correct file permissions.
20008019 LDE_PERMANENTKEY_CANT_OPEN
Reason:
A keyfile in ".../Load_key/Permanentkey.txt" can not be opened.
Application:
Please set the correct file permissions.
2000801A LDE_PERMANENTKEY_NO_KEYFILE
Reason:
A keyfile in ".../Load_key/Permanentkey.txt" was not found.
Application:
Set the suitable key file.
2000801B LDE_RESCUELOADING_NOV5
Reason:
Error in rescue loading.
Measure:
Please change the EPP.
2000801C LDE_RKL_ING_OPEN_ERR
Reason:
Error in RKL-ING key loading. The RKL ING key file is not loadable.
Application:
Set correct permissions for this file.
2000801D LDE_RKL_ING_RENAME_ERR
Reason:
Error in RKL-ING key loading. File "rkldata_ing.bin" cannot be written to.
Application:
Set correct permissions for this file.
2000801E LDE_RKL_ING_UID_ERR
Reason:
The UID suitable for the EPP was not found in the "rkldata_ing.bin" keyloading file.
Application:
Supply a "rkldata_ing.bin" file with the UID suitable for the EPP.
2000801F LDE_RKL_ING_HASH_ERR
Reason:
Incorrect hash value of file "rkldata_ing.bin".
Application:
Place correct "rkldata_ing.bin" file in the directory.
20008020 LDE_RKL_ING_KCV_ERR
Reason:
A key KCV value in key file "rkldata_ing.bin" is not correct.
Application:
Place correct "rkldata_ing.bin" file in the directory.
20008021 LDE_RKL_ING_CFG_ERR
Reason:
Faulty "rkldata_ing.cfg" file.
Application:
Supply correct "rkldata_ing.cfg" file.
280070B2 LDE_FRM_NO_TERMINAL_DATA
Reason:
No terminal data available.
Application:
Enter terminal data.
28008401 LDE_FRM_FORMAT_ERR
Reason:
Wrong data format.
Application:
Check command.
28008402 LDE_FRM_PROT_ERR
Reason:
Protocol error.
Application:
Repeat command.
28008403 LDE_FRM_HW_LOCK
Reason:
EPP hardware fault.
Measure:
Change EPP.
28008404 LDE_FRM_SECURITY_LOCK
Reason:
EPP locked.
Measure:
Change EPP.
28008405 LDE_UNKNOWN_CMD
Reason:
Unknown command.
Measure:
Inform service.
28008406 LDE_FRM_ADF_TO_LARGE
Reason:
EPP application is too large.
Measure:
Inform service.
28008407 LDE_FRM_WRONG_STATE
Reason:
Command not allowed in this state.
Application:
Check application.
28008408 LDE_FRM_NO_ADF
Reason:
Required application not available in the EPP.
Application:
Load application into the EPP.
28008409 LDE_FRM_INTERNAL_ERR
Reason:
Internal EPP error.
Application:
Repeat command, if necessary change the EPP.
2800840C LDE_FRM_RAM_OVERFLOW
Reason:
EPP memory overflow.
Application:
Check whether any EPP application can be deleted.
2800840D LDE_FRM_LOAD_LEN
Reason:
Length error when loading an EPP application.
Measure:
Inform service.
2800840E LDE_FRM_CHECKSUM_ERR
Reason:
Checksum error when loading an EPP application.
Measure:
Inform service.
2800840F LDE_FRM_ADF_LOCKED
Reason:
Selected EPP application disabled.
28008413 LDE_FRM_MAC_ERR
Reason:
MAC error when loading an EPP application.
Measure:
Inform service.
28008414 LDE_OPT_VERSION_ERR
Reason:
The firmware (ADF) that will be loaded has a lower version.
Measure:
Inform service.
28008432 LDE_OPT_KEY_BLOCKED
Reason:
The key is blocked.
Measure:
Inform service.
28008434 LDE_OPT_LDI_BLOCKED
Reason:
The LDI is blocked.
Measure:
Inform service.
28008435 LDE_OPT_CREATE_ERROR
Reason:
Can not create OPT database.
Measure:
Inform service.
28008436 LDE_OPT_NO_ADF
Reason:
There is no ADF in the EPP.
Measure:
Inform service.
28008437 LDE_OPT_WRONG_STATE
Reason:
The OPT subsystem is in the wrong state.
Measure:
Inform service.
2800843B LDE_OPT_PARAM_ERR
Reason:
The parameter is wrong.
Measure:
Inform service.
2800843C LDE_OPT_OUTOFORDER
Reason:
The OPT system is out of order.
Measure:
Inform service.
28008447 LDE_OPT_VORINIT_ERR
Reason:
Error in the "VORINIT" state.
Measure:
Inform service.
28008448 LDE_OPT_REG_ERR
Reason:
Error while registration.
Measure:
Inform service.
28008449 LDE_OPT_NO_STD_LDI
Reason:
The data contains no standard LDI.
Measure:
Inform service.
2800844C LDE_OPT_NO_DATABASE
Reason:
There is no OPT database in the EPP.
Measure:
Inform service.
2800844D LDE_OPT_NO_LDI
Reason:
The LDI is not in the database.
Measure:
Inform service.
StCode:
20008000 ZKA_MEMORY_ALLOC_ERROR
Reason:
Not enough memory in the PC.
Measure:
Put more memory into the PC.
20008001 ZKA_FRM_UNDEF_ERROR
Reason:
The error number reported from the EPP is unknown.
Measure:
Inform service.
20008002 ZKA_GA_RESULT
Reason:
Invalid result of a dispensing operation supplied.
Application:
Supply defined value.
20008003 ZKA_UNKNOWN_TAG
Reason:
Unknown EPP parameter.
Application:
Supply the correct parameter; load more recent ZKA.DLL as required.
20008004 ZKA_CASH_ID
Reason:
Unknown load function.
Application:
Load released load function; load more recent ZKA.DLL as required.
20008005 ZKA_NO_FRMFILE_REL
Reason:
Firmware file has no release ID.
Measure:
Copy correct firmware file onto disk.
20008006 ZKA_UNKNOWN_BRK
Reason:
Unknown break reason.
Application:
Supply valid break reason.
28007080 ZKA_FRM_KEY_NOT_VALID
Reason:
Invalid key.
Application:
Load a valid key.
28007082 ZKA_FRM_KEY_NOT_LOADED
Reason:
Key not loaded.
Application:
Load the key.
28007083 ZKA_FRM_NO_KGK
Reason:
The required KGK was not stored.
Application:
Load the required KGK.
280070A2 ZKA_FRM_PIN_RETRIES
Reason:
Too frequent incorrect PIN entries.
Application:
Cancel transaction.
280070A3 ZKA_FRM_PIN_WRONG_L
Reason:
Incorrect PIN entry.
Application:
Cancel transaction.
280070A4 ZKA_FRM_LOAD_NOT_POSIBLE
Reason:
German GeldKarte cannot be loaded.
Application:
Cancel transaction.
280070B0 ZKA_FRM_INT_ERROR
Reason:
Internal EPP error.
Application:
Cancel transaction.
Measure:
Inform service.
280070B2 ZKA_FRM_NO_TERMINAL_DATA
Reason:
No terminal data available.
Application:
Enter terminal data.
280070B3 ZKA_FRM_AMOUNT_RETRIES
Reason:
Too frequent incorrect amounts.
Application:
Supply valid amount.
280070B5 ZKA_FRM_AMOUNT_TO_LARGE
Reason:
Amount too large.
Application:
Supply valid amount.
280070B8 ZKA_FRM_NEED_LOGIN
Reason:
This function only allowed in operator mode.
Application:
Request operator login.
280070B9 ZKA_FRM_CURRENCY
Reason:
Wrong currency code.
Application:
Supply correct currency code.
280070BA ZKA_FRM_CHIP_TYPE
Reason:
Wrong chip type.
Application:
Reject chipcard.
280070C1 ZKA_FRM_WRONG_CC_DATA
Reason:
The chip data are wrong.
Application:
Check data.
280070C2 ZKA_FRM_WRONG_CC_MAC
Reason:
The chip data are wrong.
Application:
Check MAY key. Check command.
280070E0 ZKA_FRM_ISO_TYPE_L
Reason:
Wrong ISO message type.
Application:
Supply correct message.
280070E1 ZKA_FRM_ISO_AKZ_L
Reason:
Wrong ISO processing code.
Application:
Supply correct message.
280070E2 ZKA_FRM_ISO_TRACE_L
Reason:
Wrong ISO trace number.
Application:
Supply correct message.
280070E3 ZKA_FRM_FRM_CHARGING_FEE
Reason:
Load fee is to high.
Application:
Supply valid load fee.
280070E4 ZKA_FRM_ISO_MAC_L
Reason:
Wrong ISO MAC.
Application:
Supply correct message.
280070E5 ZKA_FRM_ISO_RESP_L
Reason:
Wrong ISO response code.
Application:
Supply correct message.
280070E6 ZKA_FRM_ISO_BMP62
Reason:
ISO error in BMP 62.
Application:
Supply correct message.
280070E7 ZKA_FRM_ISO_BMP62_AMOUNT
Reason:
ISO amount error in BMP 62.
Application:
Supply correct message.
280070E8 ZKA_FRM_ISO_COND_CODE
Reason:
Wrong ISO condition code.
Application:
Supply correct message.
280070E9 ZKA_FRM_ISO_BMP58
Reason:
ISO error in BMP 62.
Application:
Supply correct message.
280070EA ZKA_FRM_ISO_CARD_WRONG
Reason:
Wrong chipcard.
Application:
Reject chipcard.
280070EB ZKA_FRM_BANK_NUM_L
Reason:
Wrong ISO card accept identification code.
Application:
Supply correct message.
280070EF ZKA_FRM_NO_DATA_BLOCK
Reason:
No further data blocks available in the EPP.
Measure:
Inform service.
280070F0 ZKA_FRM_FLOW_CONTROL_L
Reason:
Flow control error.
Application:
Follow specified order of steps.
280070F2 ZKA_FRM_MESSAGE_STRUCT
Reason:
Wrong message format.
Application:
Supply correct message.
280070F3 ZKA_FRM_CMD_NOT_POSIBLE
Reason:
Command not allowed.
Application:
Suppy correct command.
280070F4 ZKA_FRM_ADF_MAC
Reason:
Wrong MAC of internal command.
Application:
Repeat command; inform Service is necessary.
280070F5 ZKA_FRM_AMOUNT
Reason:
Wrong amount.
Application:
Check amount; supply correct amount.
280070F6 ZKA_FRM_ADF_STATE
Reason:
Invalid internal EPP state.
280070F7 ZKA_FRM_CMD_LEN
Reason:
Wrong command length.
Application:
Check command.
280070F8 ZKA_FRM_PARA_CASH_ID
Reason:
Wrong parameter CACH-ID.
Application:
Check command.
280070F9 ZKA_FRM_ADF_LOCKED_L
Reason:
LOAD application in the EPP disabled.
Application:
Loading from chipcard not available.
280070FA ZKA_FRM_ISO_MESSAGE
Reason:
Wrong ISO message format.
Application:
Check command.
280070FB ZKA_FRM_CMD_CODE
Reason:
Wrong command code.
Application:
Check command.
280070FC ZKA_FRM_CCC
Reason:
Wrong chip card command.
Application:
Check command.
280070FD ZKA_FRM_RND_NUMBER
Reason:
Wrong encrypted random number.
Application:
Check command.
280070FE ZKA_FRM_TID
Reason:
Wrong terminal ID.
Application:
Supply correct terminal ID.
280070FF ZKA_FRM_FUNCTION_L
Reason:
Function not allowed.
Application:
Check command.
28007191 ZKA_FRM_PARA_MODE
Reason:
Wrong parameter "operating mode".
Application:
Ensure correct "operating mode" parameter setting.
28007192 ZKA_FRM_PARA_MODE_AUT
Reason:
Wrong parameter "operating mode".
Application:
Ensure correct "operating mode" parameter setting.
28007193 ZKA_FRM_PARA_DATE_TIME
Reason:
Parameter "date-time" is wrong.
Application:
Supply correct value.
28007194 ZKA_FRM_PIN_FORMAT
Reason:
Unknown PIN format.
Application:
Supply valid PIN format.
28007195 ZKA_FRM_NO_PIN
Reason:
No PIN input.
Application:
Enter PIN.
28007196 ZKA_FRM_WRONG_PIN
Reason:
PIN does not match card data.
Application:
Enter correct PIN.
28007198 ZKA_FRM_WRONG_KEY
Reason:
No valid key available (data expired).
Measure:
Load validated key.
28007199 ZKA_FRM_FBZ
Reason:
Operating error counter overflow.
Measure:
Reject chipcard.
2800719A ZKA_FRM_RESULT
Reason:
Unknown result code.
Application:
Supply valid result code.
2800719F ZKA_FRM_MAC
Reason:
MAC for the supplied command is wrong.
Measure:
Inform service.
280071E0 ZKA_FRM_ISO_TYPE
Reason:
Wrong ISO message type.
Application:
Supply correct message.
280071E1 ZKA_FRM_ISO_AKZ
Reason:
Wrong ISO processing code.
Application:
Supply correct message.
280071E2 ZKA_FRM_ISO_TRACE
Reason:
Wrong ISO trace number.
Application:
Supply correct message.
280071E4 ZKA_FRM_ISO_MAC
Reason:
Wrong ISO MAC.
Application:
Supply correct message.
280071E5 ZKA_FRM_ISO_RESP
Reason:
Wrong ISO response code.
Application:
Supply correct message.
280071EB ZKA_FRM_ISO_BANK_NUM
Reason:
Wrong card acceptor identification code.
Application:
Supply or enter correct card acceptor identification code.
280071EF ZKA_FRM_ISO_TID
Reason:
Wrong terminal ID.
Application:
Supply or enter correct terminal ID.
280071F0 ZKA_FRM_FLOW_CONTROL
Reason:
Flow control error.
Application:
Call correct (valid) function.
280071F2 ZKA_FRM_MESSAGE_STRUCT
Reason:
Wrong message format.
Application:
Supply correct message.
280071F5 ZKA_FRM_AMOUNT
Reason:
Wrong amount.
Application:
Supply correct amount.
280071F6 ZKA_FRM_ADF_STATE
Reason:
Invalid internal EPP state.
Application:
Reload EPP application .
280071F7 ZKA_FRM_CMD_LEN
Reason:
Wrong command length.
Application:
Supply correct command.
280071F9 ZKA_FRM_ADF_LOCKED
Reason:
Authorization application in EPP disabled.
Application:
Reload EPP application.
280071FB ZKA_FRM_CMD_CODE
Reason:
Wrong command code.
Measure:
Inform service.
280071FD ZKA_FRM_RND_NUMBER
Reason:
Wrong encrypted ransom number.
Measure:
Inform service.
280071FF ZKA_FRM_FUNCTION
Reason:
Function not supported by the EPP.
Measure:
Inform service.
28008401 ZKA_FRM_FORMAT_ERR
Reason:
Wrong data format.
Application:
Check command.
28008402 ZKA_FRM_PROT_ERR
Reason:
Protocol error.
Application:
Repeat command.
28008403 ZKA_FRM_HW_LOCK
Reason:
EPP hardware fault.
Measure:
Change EPP.
28008404 ZKA_FRM_SECURITY_LOCK
Reason:
EPP locked.
Measure:
Change EPP.
28008405 ZKA_UNKNOWN_CMD
Reason:
Unknown command.
Measure:
Inform service.
28008406 ZKA_FRM_ADF_TO_LARGE
Reason:
EPP application is too large.
Measure:
Inform service.
28008407 ZKA_FRM_WRONG_STATE
Reason:
Command not allowed in this state.
Application:
Check application.
28008408 ZKA_FRM_NO_ADF
Reason:
Required application not available in the EPP.
Application:
Load application into the EPP.
28008409 ZKA_FRM_INTERNAL_ERR
Reason:
Internal EPP error.
Application:
Repeat command, if necessary change the EPP.
2800840C ZKA_FRM_RAM_OVERFLOW
Reason:
EPP memory overflow.
Application:
Check whether any EPP application can be deleted.
2800840D ZKA_FRM_LOAD_LEN
Reason:
Length error when loading an EPP application.
Measure:
Inform service.
2800840E ZKA_FRM_CHECKSUM_ERR
Reason:
Checksum error when loading an EPP application.
Measure:
Inform service.
2800840F ZKA_FRM_ADF_LOCKED
Reason:
Selected EPP application disabled.
28008413 ZKA_FRM_MAC_ERR
Reason:
MAC error when loading an EPP application.
Measure:
Inform service.
StCode:
20008001 PRT_NO_DLL_FILE
Reason:
No entry was found in Registry under the keyword DLLNAME.
Measure:
Check the keyword DLLNAME in Registry.
20008002 PRT_PRT_FILE_NOT_FOUND
Reason:
The printer control code file e.g. ND97.PRN, was not found.
Measure:
Check whether the printer control code file is entered in <CSCROOT>\BIN.
Check whether the correct name has been entered in Registry under the keyword PRNFILE (e.g.
ND97 for ND97-PRN).
20008003 PRT_PRT_FILE_OPEN_FAILED
Reason:
The printer control code file could not be opened.
Measure:
Check the access rights and attributes of this file.
20008004 PRT_BAD_PRT_FILE
Reason:
Bad format of the printer control code file.
Measure:
Copy the printer control code file from the release diskette, e. g. ND97.PRN, into <CSCROOT>\BIN
on the CSC.
20008005 PRT_NO_MACROEND
Reason:
Invalid format of the macro.
Application:
Check the macro definition in the application program.
20008006 PRT_FMT_FILE_NOT_FOUND
Reason:
The format file is not available.
Application:
Check the FMT file specified by the application.
Measure:
Check whether the FMT file specified by the application is available.
20008007 PRT_FMT_FILE_OPEN_FAILED
Reason:
OPEN error of the format file.
Measure:
Check the access rights and attributes of this file.
20008008 PRT_BAD_FMT_FILE
Reason:
Bad format of the format file.
Measure:
Translate the format file using the FMTGEN.EXE tool.
20008009 PRT_FALSE_STATUS_LEN
Reason:
Error while transmitting the status buffer.
Application:
Check the length specification in the status command.
Measure:
The printer can send an invalid length, therefore check the printer hardware
2000800A PRT_BUFFER_TO_SHORT
Reason:
The print buffer is too small.
Application:
Split the print command into a number of print commands.
2000800B PRT_NO_TEXT_NUMBER
Reason:
No text from the FMT file found.
Application:
An invalid descriptor number in the FMT file was referenced.
Measure:
Check whether the correct FMT file is available.
2000800C PRT_NO_PRNSYM
Reason:
No macro symbol was found.
Measure:
Check whether a correct symbol such as # was entered in Registry under the PRNSYM keyword.
This symbol is used to identify a macro.
2000800D PRT_INVALID_TIME
Reason:
An invalid monitoring time is entered in the TIME keyword in Registry.
Measure:
Check Registry.
2000800E PRT_INVALID_AGGREGATE
Reason:
Invalid printer aggregate.
Application:
Check whether a correct aggregate name was passed from the application.
Measure:
Check the aggregate in Registry.
2000800F PRT_MAX_SPACE
Reason:
Formatting error (internal error).
Measure:
Report the error log of this entry to Service.
20008010 PRT_PRT_DLL_NOT_FOUND
Reason:
The printer-specific DLL could not be found.
Measure:
Check whether the printer-specific DLL is in <CSCROOT>\DLL.
Check whether the correct DLL name is entered in Registry with the keyword DLLNAME.
20008011 PRT_PRT_DLL_OPEN_FAILED
Reason:
The printer-specific DLL could not be opened.
Measure:
Check the access rights and attributes of this file.
20008012 PRT_INVALID_INI_PARAM
Reason:
Error in Registry section [CSCPRT].
Measure:
Check Registry.
20008013 PRT_FORMAT_ERROR
Reason:
Unknown string format specification.
Application:
Check the print buffer in the application program.
20008014 PRT_INVALID_LOGICAL_ID
Reason:
The logical ID specified in the Open/GetRelease command is invalid.
Application:
Check application program.
Check the logical ID in Registry.
Measure:
Consult with the application programmer.
Modify Registry if necessary.
20008015 PRT_MALLOC_ERROR
Reason:
Memory, used for formatting could not be allocated.
Application:
Check the memory size.
20008100 PRT_INVALID_LED
Reason:
Wrong value for LED, LED_FLASH or LED_FREQ in Registry.
Measure:
Check the parameters LED, LED_FLASH and LED_FREQ in Registry.
StWarn:
20009000 PRT_WARN_LED
Reason:
The device handler was configured to switch LEDs when paper output. An error occurred when
accessing the SEL DH to switch the LEDs.
Measure:
Check the configuration of PRT and SEL device handler.
StCode:
20008117 PRT_WRONG_MODE
Reason:
The application try to use a passbook API-function in the receipt mode or a receipt API-function in
the passbook mode.
Application:
Check the passbook handling and the receipt handling.
20008118 PRT_ZEKOSA_WRITE_ERROR
Reason:
An error has been detected during the ZEKOSA write job.
Application:
Retry write job; if error recurs: eject passbook.
Measure:
If the error occurs frequently: check the printer device and, if necessary, replace it.
20008119 PRT_ZEKOSA_READ_LRC
Reason:
The LRC character of the ZEKOSA data does not match the recording on the ZEKOSA.
Application:
Repeat read job; if error occurs again: eject passbook.
Measure:
If the error occurs frequently: check the printer device and, if necessary, replace it.
20008120 PRT_ZEKOSA_READ_PARITY
Reason:
A parity error has been detected on the ZEKOSA track during a read job.
Application:
Repeat read job; if error occurs again: eject passbook.
Measure:
If the error occurs frequently: check the printer device and, if necessary, replace it.
20008121 PRT_ZEKOSA_READ_NO_DATA
Reason:
The passbook contains no readable data in the ZEKOSA track specified in the job or passbook
invalid inserted.
Application:
Eject passbook.
20008122 PRT_ZEKOSA_READ_NO_STX
Reason:
The start character of the ZEKOSA data specified in the job is incorrect or the ZEKOSA reader unit
is defective.
Application:
Eject passbook.
Measure:
If the error occurs frequently: check the printer device and, if necessary, replace it.
20008123 PRT_ZEKOSA_READ_ERROR
Reason:
Data error on ZEKOSA track. Missing or incorrect end character, ZEKOSA data.
Application:
Eject passbook.
28008100 PRT_NO_PAPER
Reason:
No form inserted.
Application:
Respond as required by application.
28008101 PRT_PAPER_JAM
Reason:
Form did not leave form station after an eject command (photosensors do not become free; form
foot has been run over; paper residues on photosensors; manual manipulation of vertical position;
excessive form length; faulty logic; photosensors, cables, drives; stiffly moving or faulty
mechanism).
Measure:
Open printer and remove form manually. Clean photosensors with compressed air or soft cleaning
brush, if required. Inform Customer Service if error occurs again.
28008102 PRT_DATA_TRANSMISSION_ERROR
Reason:
Error during communication with printer.
Interface parameters (baud rate, data bits, stop bits) set incorrectly.
Application:
Check interface transmission parameters.
Measure:
Check hardware / line.
28008103 PRT_SW_SYNTAX_ERROR
Reason:
Internal error in the printer device control logic.
Measure:
Call Customer Service.
28008104 PRT_SW_SEMANTIK_ERROR
Reason:
Internal error in the printer device control logic.
Measure:
Call Customer Service.
28008105 PRT_NO_ANSWER
Reason:
No message from Document reader module. Error see operator panel document reader. Otherwise
V.24 line faulty.
Measure:
Check printer, check line. Switch printer online. Inform Customer Service if error occurs again.
28008106 PRT_HW_MAIN_BOARD_ERROR
Reason:
Hardware error in the printer controller.
Measure:
Call Customer Service.
28008107 PRT_HW_ERROR_HOR
Reason:
Error on initializing or in running operation. Cause:
- faulty motor
- open connecting cables
- faulty photosensor
- logic error on main board
- stiffly moving mechanism
- faulty receiver in carrier
- contamination in the region of the platen.
Measure:
Remove contamination or paper residues in the region of the platen. Inform Customer Service if
error occurs again.
28008108 PRT_PAPER_WIDE
Reason:
Print job exceeds right forms edge. Forms width does not fit current application.
Application:
Insert lager form or check application.
28008109 PRT_HW_ERROR_ZEKOSA
Reason:
Hardware error in ZEKOSA unit.
Measure:
Call Customer Service.
2800810A PRT_HW_ERROR_BELEG
Reason:
Error on initializing or while operating the motor in the document feeder. Cause:
- faulty motor
- open connecting cables
- faulty photosensor
- logic error on main board
- binding mechanism.
Measure:
Call Customer Service.
2800810B PRT_NO_PAPER_ACCEPT
Reason:
Inserted form was rejected by printer.
Application:
Respond as required by application.
2800810C PRT_REJECT_SLOT_FULL
Reason:
Message which indicates that the set limit for the reject box has been exceeded.
Measure:
Empty the reject box. Possibly increase capacity of reject box via software.
2800810D PRT_WRONG_STATUS
Reason:
Hardware error printer
Measure:
Call Customer Service.
2800810E PRT_PRINTER_STOP
Reason:
Hardware error (cover open, stop key pressed, initialization)
The printer is in a recovery routine.
Application:
Wait a moment and try again.
2800810F PRT_PRINTER_ERROR
Reason:
Hardware error, printer offline
Measure:
Call Customer Service.
28008110 PRT_PAPER_TRAY
Reason:
Customer did not remove document from output slot or there is still a form in the print unit.
Application:
Move document into reject box.
28008111 PRT_MORE_ERRORS
Reason:
Printer hardware error.
Application:
Terminate applications requiring the printer. Call printer status.
Measure:
Check printer (self-test), if necessary inform service.
28008112 PRT_NO_PAPER_REJECT
Reason:
Paper jam in paper path.
Measure:
Check paper path, sensor. Remove paper jam.
28008113 PRT_WRONG_PARAMETER
Reason:
Invalid parameter value.
Application:
Check application program.
28008114 PRT_SHUTTER_ERROR
Reason:
Shutter error.
Measure:
Check the shutter.
28008115 PRT_PAPER_LENGTH
Reason:
The document is too short. It cannot processed from the device.
Application:
Remove document.
28008116 PRT_WRONG_PAGE
Reason:
The printer cannot read a page number from a passbook.
Application:
Check the correct read position of page code.
Measure:
- Check the availability of the page code.
- Check the page code position on the passbook side.
28008124 PRT_WRONG_LINE
Reason:
The optical mark reader cannot find the first printed line within a defined read area of a passbook.
Measure:
Check the correct read area position.
Inform Customer Service if error occurs again.
28008125 PRT_NO_PARK_STATION
Reason:
Try to transport a passbook/document into the park position, although the park box is not available.
Application:
Check application program (test of the printer configuration).
Measure:
Check the availability of the park box.
28008126 PRT_NO_PAPER_PARKED
Reason:
Try to transport a passbook/document from the park position into the print position, although the
park position is empty.
Application:
Check application program.
28008127 PRT_PAPER_PARKED
Reason:
Try to transport a passbook/document into the park position, although the park position is not
empty.
Application:
Check application program.
28008128 PRT_DISPENSE_BOX_NOT_OK
Reason:
Dispenser box is empty or is not available.
Application:
Check the dispenser box status.
Measure:
Check the availability of the dispense box.
28008129 PRT_UNIT_NOT_AVAILABLE
Reason:
The called printer hardware unit is not available.
Application:
Check the printer capabilities.
Measure:
Check the availability of the printer hardware unit.
2800812A PRT_SYNTAX_ERROR_ZEKOSA
Reason:
The printer get ZEKOSA data out of the valid data area (0x30 - 0x3F).
Application:
Check the write ZEKOSA data handling.
2800812B PRT_COVER_OPEN
Reason:
Cover was open.
Measure:
Check the cover or check the cover switch.
2800812C PRT_TURN_UNIT_ERROR
Reason:
Error in the paper turn unit: The passbook was prevented from closing.
Application:
Try to find a valid page and to repeat the page-turn-over procedure. Output the passbook if the
error keeps occurring.
2800812D PRT_UNIT_ERROR_RETRACT
Reason:
Error in the paper turn unit: The passbook was prevented from closing; however, the passbook had
to be retracted in the park station.
Application:
Abort transaction.
2800812E PRT_WRONG_PAGE_LINE
Reason:
By the using of the command "line finding and reading of page number" the optical mark reader
cannot find the first printed line within a defined read area of a passbook or cannot read a page
number from a passbook.
Application:
- Check the availability of the page code.
- Check the page code position on the passbook side.
- Check the correct read area position.
Inform Customer Service if error occurs again.
2800812F PRT_WRONG_OMR_CMD
Reason:
By the using of the command "switch the alternate algorithm for last line finding" the function cannot
executed, because the called printer hardware does not make the function available. For executing
the command the following components are necessary:
- printer firmware PMxx 97597-04
- auxiliary electronics 04
- OMR firmware > 03
Measure:
Check the availibility of the described components. If necessary inform Customer Service.
28008130 PRT_ADD_ON_BOARD_ERROR
Reason:
Error on add on electronic or turn unit: Cause:
- no response of the add on electronic
- turn unit error
- faulty photosensor in the region of the platen.
Measure:
Check the turn unit or the photosensor in the region of the platen or the add on electronic.
Inform Customer Service if error occurs again.
StCode:
20008000 SCAN_DRIVER_NOT_FOUND
Reason:
Recognition unit driver not found.
Measure:
Check configuration.
20008001 SCAN_DRIVER_OPEN_FAILED
Reason:
Cannot open recognition unit driver.
Measure:
Check configuration.
2000800B SCAN_INVALID_BOS_VERSION
Reason:
The loaded scanner firmware does not match to the scanner hardware.
Measure:
- Check the loaded Basic Operating System (BOS). The version of the loaded BOS must be greater
than 5.0.
- The BOSKFZ version will be needed for the a DIN A4 scanner hardware and the BOS_AT version
will be needed for the DIN A6 scanner hardware.
2000800C SCAN_INVALID_IMAGE_FORMAT
Reason:
The desired image format does not match the scanner hardware. A DIN-A4 scanner hardware can
only work in binary mode.
No image loaded.
Measure:
Check the image format specification of the CscPrtImage function. A form must first be read
(scanned) before a image can be used.
2000800D SCAN_TMP_FILE_FAILED
Reason:
The scanner device handler is uses the temporary file IMAGE.TMP in the path CSCW32 or
<CSCROOT> for the image handling. This file cannot open.
Measure:
Check the validity of the path CSCW32 or <CSCROOT>.
2000800E SCAN_OUT_FILE_OPEN_FAILED
Reason:
The specified image output file cannot open.
Measure:
Check the validity of the output file and the appropriate path.
2000800F SCAN_IMAGE_CONVERT_FAILED
Reason:
The scanner device handler cannot convert the received image to the desired image format.
Measure:
Report the error log of this entry to service.
20008010 SCAN_INVALID_IMAGE_SECTION
Reason:
The scanner found no image section for the desired read area or the scanner does not recognize
the form type.
Measure:
Check the loaded form description if the desired read area is defined.
20008100 SCAN_RUL_INVALID_FILENAME
Reason:
Filename in command line is invalid.
Measure:
Check the loader command line.
20008101 SCAN_RUL_INVALID_CMD_LINE_ARG
Reason:
Loader command line argument is invalid.
Measure:
Check the loader command line.
20008102 SCAN_RUL_CTRL_FILE_OPEN_ERROR
Reason:
Cannot open the control file.
Measure:
Check the control file.
20008103 SCAN_RUL_DLD_FILE_OPEN_ERROR
Reason:
The download file (name, path) specified in the control file could not be opened.
Measure:
Check the download file.
20008104 SCAN_RUL_CTRL_FILE_READ_ERROR
Reason:
Cannot read the control file.
Measure:
Check the control file,
20008105 SCAN_RUL_DLD_FILE_READ_ERROR
Reason:
Cannot read a download file.
Measure:
Check the download file.
20008106 SCAN_RUL_CTRL_FILE_INVALID_CMD
Reason:
Found invalid command within the download file.
Measure:
Check the download file
20008107 SCAN_RUL_DRV_WRITE_ERROR
Reason:
The loader cannot write a command to the recognition unit.
Measure:
Restart system and start loader again.
20080001 SCAN_RU_ILL_CMD
Reason:
Invalid call to recognition unit driver.
Measure:
Report the error log of this entry to Service.
20080002 SCAN_RU_ACCESS_ERROR
Reason:
Insufficient memory access rights or invalid pointer.
Measure:
Report the error log of this entry to Service.
20080003 SCAN_RU_BOARD_MISSING
Reason:
Recognition unit not found.
Measure:
Check the parameters of the recognition unit driver. If they are correct, check the hardware.
20080004 SCAN_RU_INVALID_CMD_FORMAT
Reason:
The recognition unit driver received invalid data from the recognition unit.
Application:
Abort the current transaction.
Measure:
Check the hardware if necessary.
20080005 SCAN_RU_DATA_AVAILABLE
Reason:
A command could not be transmitted to the recognition unit.
Application:
Abort the current transaction.
Measure:
Check the hardware if necessary.
20080006 SCAN_RU_NOT_READY
Reason:
Recognition unit is not ready to communicate with the driver.
Application:
Abort the current transaction.
Measure:
Check the hardware if necessary.
20080007 SCAN_RU_CS_ERROR
Reason:
Checksum error reported by the recognition unit.
Application:
Abort the current transaction.
Measure:
Check the hardware if necessary.
20080008 SCAN_RU_CS_TIMEOUT
Reason:
Timeout during checksum calculation.
Application:
Abort the current transaction.
Measure:
Check the hardware if necessary.
20080009 SCAN_RU_COMM_TIMEOUT
Reason:
Timeout during a data transfer from/to the recognition unit.
Application:
Abort the current transaction.
Measure:
Check the hardware if necessary.
2008000A SCAN_RU_READ_TIMEOUT
Reason:
A READ command could not be executed in the specified monitoring time.
Application:
Abort the current transaction.
Measure:
Check the hardware if necessary.
2008000B SCAN_RU_INVALID_OUTLEN
Reason:
Recognition unit driver called with an insufficient buffer lenght.
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to Service.
2008000C SCAN_RU_INVALID_PTR
Reason:
Driver called with an invalid pointer.
Measure:
Report the error log of this entry to Service.
2008000D SCAN_RU_NO_STS
Reason:
State of the recognition unit could not be read.
Measure:
Check the parameters of the recognition unit driver. If they are correct, check the hardware.
2008000E SCAN_RU_DMA_TIMEOUT
Reason:
Timeout at DMA transfer.
Application:
Abort the current transaction.
Measure:
Check if there is a DMA conflict. Check the hardware if necessary.
28008002 SCAN_INVALID_QUITT
Reason:
The recognition unit returns an unexpected acknowledge.
Application:
Abort the current transaction.
Measure:
Check the recognition unit if necessary.
28008003 SCAN_CHECKSUM_ERROR
Reason:
Checksum error.
Application:
Abort the current transaction.
Measure:
Check the recognition unit if necessary.
28008004 SCAN_INVALID_FORM
Reason:
The form size of a scanned document is invalid.
Application:
Abort the current transaction.
Measure:
Check the form.
28008005 SCAN_HARDWARE_ERROR
Reason:
Scanner hardware error.
Measure:
Check the hardware.
28008006 SCAN_FIRMWARE_NOT_LOADED
Reason:
The scanner firmware is not loaded.
Measure:
Start the firmware loader.
28008007 SCAN_TIMEOUT_VID_SCAN
Reason:
The scanner module cannot recognize a transported form.
Application:
Abort the current transaction.
Measure:
Check the transport.
28008008 SCAN_HARDWARE_XM_ERROR
Reason:
Scanner hardware error (internal error)
Application:
Abort the current transaction.
Measure:
Check the recognition unit if necessary.
28008009 SCAN_HARDWARE_UQ_ERROR
Reason:
Scanner hardware error (internal error)
Application:
Abort the current transaction.
Measure:
Check the recognition unit if necessary.
2800800A SCAN_DRV_WRITE_ERROR
Reason:
Cannot write a command to the recognition unit.
Application:
Abort the current transaction.
Measure:
Check the recognition unit if necessary.
StCode:
20008009 PRT_FALSE_STATUS_LEN
Reason:
Error while transmitting the status buffer.
Application:
Check the length specification in the status command.
Measure:
The printer can send an invalid length, therefore check the printer hardware.
20008201 LDR_INI_FILE_OPEN_FAILED
Reason:
Cannot open the control file ND9X.INI in the appropriate directory.
Measure:
Check the control file ND9X.INI.
20008202 LDR_INI_FILE_READ_ERROR
Reason:
Cannot read the control file ND9X.INI.
Measure:
Check the control file ND9X.INI.
20008203 LDR_INVALID_FILE
Reason:
Cannot open a file or checksum of a file to be loaded is not correct.
Measure:
The file is probably corrupted. Check the file.
20008204 LDR_FILE_ACCESS_ERROR
Reason:
Cannot read the file to be loaded.
Measure:
Check the file.
20008205 LDR_INVALID_MODID
Reason:
File to be loaded has an invalid module id.
Measure:
Check the file.
20008206 LDR_FRM_LOADER_NOT_READY
Reason:
The expected response of the Firmware Loader is not correct.
Application:
Repeat the last API-function to start the download process again. If the error occurs again report
this error log to Service.
20008207 LDR_INVALID_LOADED_FILE
Reason:
Invalid logo type by the loading of a logo for the printer ND9C or downloaded file data do not reach
the firmware controller correctly.
Application:
Repeat the last API-function to start the download process again. If the error occurs again report
this error log to Service.
Measure:
Check the valid of the logo file for the printer ND9C.
20008208 LDR_INVALID_FIRMWARE
Reason:
A loaded file does not fit to the printer hardware, for example loading a ND9E firmware file into a
ND9C printer hardware.
Measure:
Check the entered files in the control file ND9X.INI.
28008100 PRT_DEVICE
Reason:
Printer hardware error.
Application:
Terminate applications requiring the printer.
Measure:
Check printer (self-test), if necessary inform service.
28008101 PRT_DEVICE_CMD_REC
Reason:
Loss of command after device error. A printer command was not correctly processed.
Application:
By sensing the status, check whether the printer is OK again, then repeat the command.
Alternatively remove the printer from service.
Measure:
Check the hardware
28008102 PRT_MEMORY
Reason:
Hardware error: error in memory test (RAM and ROM), backup RAM faulty.
Measure:
Check hardware and replace memory if required.
28008103 PRT_FORMAT_LOGO
Reason:
Syntax error in the ESCAPE sequence for loading LOGO.
Application:
Transfer correct LOGO format
28008104 PRT_PARITY
Reason:
A parity error is returned from the printer when faulty characters are received.
Measure:
Check the hardware. Inform Customer Service if error occurs again.
28008105 PRT_CHECKSUM
Reason:
A checksum error is set when
- the logo area,
- the loadable character set
- the parameter area
have a faulty checksum.
Application:
Change application program.
Check checksum.
Measure:
Check the hardware (Zero power Ram).
Issue reset job or press key Reset form.
28008106 PRT_POWER_LOST
Reason:
Short-term power failed on during operation.
Application:
If necessary, repeat the print.
Measure:
Check the hardware. Inform Customer Service if error occurs again.
28008107 PRT_BON_PAPER_END
Reason:
Paper-out condition or paper jam. The current form is still printed.
Application:
If the application cannot run without receipt output, it must be terminated, otherwise no specific
reactions are required.
Measure:
Load paper, if necessary check printer hardware (paper feeder, sensor), remove paper jam.
28008108 PRT_BON_PAPER_END_FIN
Reason:
Loss of command after receipt paper end. A command was sent from the application, although
PRT_BON_PAPER_END was signaled.
Measure:
Replenish receipt paper roll and repeat command.
28008109 PRT_BON_PAPER_JAM
Reason:
Receipt paper jam. Receipt could not be correctly processed.
Measure:
Check paper feed.
2800810A PRT_BON_PAPER_JAM_CMD_REC
Reason:
Loss of command after paper jam. The command was sent and could not be correctly executed
because of paper jam.
Measure:
Check paper feed and repeat command.
2800810B PRT_JOURNAL_PAPER_END
Reason:
Paper-out condition or paper jam. The current form is still printed
Application:
If the application cannot run without receipt output, it must be terminated, otherwise no specific
reactions are required.
Measure:
Load paper, if necessary check printer hardware (paper feeder, sensor), remove paper jam
2800810C PRT_JOURNAL_PAPER_END_FIN
Reason:
Loss of command after receipt paper end. A command was sent from the application, although
PRT_JOURNAL_PAPER_END was signaled.
Measure:
Replenish journal roll and repeat command.
2800810D PRT_JOURNAL_PAPER_TEAR
Reason:
Journal paper tear.
Application:
If the application cannot run without receipt output, it must be terminated, otherwise no specific
reactions are required.
Measure:
Load paper, if necessary check printer hardware (paper feeder, sensor), remove paper jam.
2800810E PRT_JOURNAL_PAPER_TEAR_CMD_REC
Reason:
Loss of command after receipt paper end. A command was sent from the application, although
PRT_JOURNAL_PAPER_TEAR was signaled.
Measure:
Load journal roll again and repeat command.
2800810F PRT_SWITCH
Reason:
The door is not properly closed
Measure:
Close door; if necessary check printer disconnecting switch.
28008110 PRT_SWITCH_CMD_REC
Reason:
Loss of command because of open CSC door. A command was sent from the application, although
PRT_SWITCH was signaled.
Measure:
Close CSC door and repeat command.
28008111 PRT_MORE_ERRORS
Reason:
Printer hardware error
Application:
Terminate applications requiring the printer. Call printer status.
Measure:
Check printer (self-test), if necessary inform service.
28008112 PRT_MARK_ERROR
Reason:
By activated mark, recognition a mark is not found.
Paper jam, paper skew, bad/missing mark on paper, dirty/faulty photosensor, loaded paper does
not meet paper specification.
Measure:
Check paper guide. Inform customer service if problem occurs again.
StWarn:
28000001 PRT_WARN_BON_PAPER_LOW
Reason:
"Receipt paper low" warning.
The device only contains the preset quantity of receipts.
Application:
Inform operator to load paper.
Measure:
The next time the CSC is maintained, the paper supply for receipts should be replenished.
28000002 PRT_WARN_JOURNAL_PAPER_LOW
Reason:
Journal paper low warning
The device only contains the preset minimum quantity of paper.
Application:
Inform operator to load paper.
Measure:
The next time the CSC is maintained, the paper supply for receipts should be replenished.
28000003 PRT_WARN_BON_SENSOR
Reason:
There is still a receipt in the output chute at an OPEN on the printer. This may cause a paper jam
during the next transaction.
Application:
Inform operator to remove the receipt.
Measure:
Remove the receipt.
StCode:
28008100 PRT_DEVICE
Reason:
Printer hardware error
Application:
Terminate applications requiring the printer.
Measure:
Check printer (self-test), if necessary inform service
28008101 PRT_DEVICE_CMD_REC
Reason:
Loss of command after device error. A printer command was not correctly processed.
Application:
By sensing the status, check whether the printer is OK again, then repeat the command.
Alternatively remove the printer from service.
Measure:
Check the hardware
28008103 PRT_FORMAT_LOGO
Reason:
Syntax error in the ESCAPE sequence for loading LOGO.
Application:
Transfer correct LOGO format
28008104 PRT_PARITY
Reason:
A parity error is returned from the printer when faulty characters are received.
Measure:
Check the hardware. Inform Customer Service if error occurs again.
28008106 PRT_POWER_LOST
Reason:
Short-term power failed on during operation.
Application:
If necessary, repeat the print.
Measure:
Check the hardware. Inform Customer Service if error occurs again.
28008107 PRT_BON_PAPER_END
Reason:
Paper-out condition or paper jam. The current form is still printed.
Application:
If the application cannot run without receipt output, it must be terminated, otherwise no specific
reactions are required.
Measure:
Load paper, if necessary check printer hardware (paper feeder, sensor), remove paper jam.
28008108 PRT_BON_PAPER_END_FIN
Reason:
Loss of command after receipt paper end. A command was sent from the application, although
PRT_BON_PAPER_END was signaled.
Measure:
Replenish receipt paper roll and repeat command.
28008109 PRT_BON_PAPER_JAM
Reason:
Receipt paper jam. Receipt could not be correctly processed.
Measure:
Check paper feed.
2800810A PRT_BON_PAPER_JAM_CMD_REC
Reason:
Loss of command after paper jam. The command was sent and could not be correctly executed
because of paper jam.
Measure:
Check paper feed and repeat command.
28008111 PRT_MORE_ERRORS
Reason:
Printer hardware error
Application:
Terminate applications requiring the printer. Call printer status.
Measure:
Check printer (self-test), if necessary inform service.
28008112 PRT_SERVICE_POSITION
Reason:
The printer is in service position.
Application:
Place printer in working position.
28008113 PRT_USER_ERROR
Reason:
Defective control instruction. Programming error
Incorrect control sequence or paper low message limit exceeded.
Application:
Check application program.
28008114 PRT_SERVICE_POSITION_CMD_REC
Reason:
Job lost while "printer in service position".
A job was sent although the printer was still in service position.
Application:
Place printer in working position and repeat job.
StWarn:
28000001 PRT_WARN_BON_PAPER_LOW
Reason:
"Receipt paper low" warning.
The device only contains the preset quantity of receipts.
Application:
Inform operator to load paper.
Measure:
The next time the CSC is maintained, the paper supply for receipts should be replenished.
28000003 PRT_WARN_BON_SENSOR
Reason:
There is still a receipt in the output chute at an OPEN on the printer. This may cause a paper jam
during the next transaction.
Application:
Inform operator to remove the receipt.
Measure:
Remove the receipt.
28000004 PRT_WARN_LAST_BON
Reason:
Receipt paper low warning (last receipt printing).
The last receipt to be processed is being printed.
Measure:
Inform operator to load paper.
StCode:
20008111 PRT_MORE_ERRORS
Reason:
Printer hardware error
Application:
Terminate applications requiring the printer. Call printer status.
Measure:
Check printer (self-test), if necessary inform service.
28008100 PRT_VOLTAGE
Reason:
Hardware error: error in the low-voltage power supply
Measure:
Check hardware and replace power supply/controller if required.
28008101 PRT_CARRIER
Reason:
The carrier was moved manually or does not reach its home position.
Measure:
Issue reset job or press key Reset form.
28008102 PRT_MEMORY
Reason:
Hardware error: error in memory test (RAM and ROM), backup RAM faulty.
Measure:
Check hardware and replace memory if required.
28008103 PRT_PAPER_END
Reason:
The paper is used up completely. The residual paper is moved automatically out of the print path.
Measure:
Load new paper before next print job.
28008104 PRT_NO_MARK
Reason:
Paper jam, paper skew, bad/missing mark on paper, dirty/faulty photosensor, loaded paper does
not meet paper specification.
Measure:
Check paper guide. Inform customer service if problem occurs again.
28008105 PRT_RESET_ERROR_DRUM
Reason:
Reset switch on the drum is faulty, drive belt is faulty, stepper motor is faulty.
Measure:
Contact Customer Service.
28008106 PRT_RESET_ERROR_KNIFE
Reason:
The cutter is binding.
Measure:
The cutter did not reach one of the two end switches within a monitoring period. Cutter motor is
faulty. Contact Customer Service.
28008107 PRT_TRANSPORT_ERROR
Reason:
Paper jam in paper path.
Measure:
Check paper path, sensor: Remove paper jam.
28008108 PRT_COLLECTING_TRAY_FULL
Reason:
Programming error:
An attempt is made to feed more than 10 forms into the stacker.
Measure:
Inform system administrator.
28008109 PRT_OUTPUT_SLOT_OCCUPIED
Reason:
Programming error: the receipt(s)/form(s) were not removed before issuing a new print job.
Application:
The application must ensure, via the status job, that the removal stacker is free prior to a transport
job.
Measure:
Transport of receipts/forms by means of the respective job or by pressing the respective button on
the print unit.
2800810A PRT_FONT_SET_NOT_FOUND
Reason:
Access to a non-existent font module.
Application:
Select other character set
Measure:
Install font module
2800810B PRT_PAPER_STILL_IN_TONGS
Reason:
Forms in gripper after 2 reject attempts or customer removed forms during reject attempt.
Static charge of the drum. The forms in the reject box are fanned up and jam transport.
If customer has removed forms: undefined removal
Application:
"Reset form" job . If the error remains: see Measure; otherwise continue with the application.
Measure:
Check transport routes, remove any paper jam.
2800810C PRT_EXTERNAL_LIGHT
Reason:
External light when adjusting photosensor
Open housing with strong external light (sun light).
Measure:
Close cover. Inform Customer Service if error occurs again.
2800810D PRT_ROCKER_KNIFE_DRUM_FAULT
Reason:
Rocker does not return to home position after cutting.
The drum does not move any longer.
The cutter cannot cut the paper.
Measure:
Contact Customer Service.
2800810E PRT_OUTPUT_SLOT_SHUTTER_FAULT
Reason:
Remove stacker door does not open or does not open completely.
Door is binding (too much pressure on housing).
Magnet faulty or connector for magnet not connected or loose.
Measure:
Check transport routes. Inform Customer Service if error occurs again.
2800810F PRT_COUNTERS_DEFAULT_SET
Reason:
Cheque counter in Backup RAM deleted
Checksum error. Cheque counter is set on 0 (zero).
Application:
Set cheque counter new.
Measure:
If error occurs again check hardware and replace memory if required.
28008110 PRT_PRINT_CONTROL_ERROR
Reason:
Print control mark not found.
Paper jam, paper skew, bad/missing mark on paper, dirty/faulty photosensor, ribbon faulty/used up.
Measure:
Check paper guide and ribbon. Inform customer service if problem occurs again.
StWarn:
28000001 PRT_STACK_END
Reason:
Paper-low condition. Only a few forms are still available.
Application:
Complete transaction and output information for the operator.
Measure:
Load paper
28000002 PRT_WEEKEND_LIMIT
Reason:
Weekend limit reached. The paper stock is too low for several days.
Application:
Inform operator if required.
Measure:
Load paper
28000003 PRT_TENTH_DOCUMENT
Reason:
A form feed command caused a feed to the 1st line of the 10th document.
Application:
Output the contents of the collecting tray after the next form feed.
28000004 PRT_PRE_WARN_REJECT
Reason:
Message which indicates that the set limit for the reject box has been exceeded.
Measure:
Empty the reject box. Possibly increase capacity of reject box via software.
StCode:
20008009 PRT_FALSE_STATUS_LEN
Reason:
Error while transmitting the status buffer.
Application:
Check the length specification in the status command.
Measure:
The printer can send an invalid length, therefore check the printer hardware
20008100 PRT_NO_GRAPHIC
Reason:
The connected printer is not able to print into the graphic mode.
Measure:
Check the connected printer.
20008101 PRT_NO_MONITOR_MODE
Reason:
Programming error. The application tries to get a monitor message without starting the monitor.
Application:
Check the application.
20008102 PRT_MONITOR_RUNNING
Reason:
Programming error. The application tries to start the monitor, but the monitor is still running.
Application:
Check the application program.
20008103 PRT_MONITOR_WRONG_PROCESS
Reason:
Programming error. The application tries to stop the monitor or to get a monitor message with an
other process as the monitor was started.
Application:
Check the application program.
28008102 PRT_MEMORY
Reason:
Hardware error: error in memory test (RAM and ROM), backup RAM faulty.
Measure:
Check hardware and replace memory if required.
28008103 PRT_PAPER_END
Reason:
The paper is used up completely. The residual paper is moved automatically out of the print path.
Measure:
Load new paper before next print job.
28008104 PRT_NO_MARK
Reason:
Paper jam, paper skew, bad/missing mark on paper, dirty/faulty photosensor, loaded paper does
not meet paper specification.
Measure:
Check paper guide. Inform customer service if problem occurs again.
28008105 PRT_RESET_ERROR_DRUM
Reason:
Drum cover not locked, reset switch on the drum is faulty, drive belt is faulty, stepper motor is faulty.
Measure:
Lock the drum cover. If error occurs agein, contact your Customer Service.
28008106 PRT_RESET_ERROR_KNIFE
Reason:
The cutter is binding.
Measure:
The cutter did not reach one of the two end switches within a monitoring period. Cutter motor is
faulty. Contact Customer Service.
28008107 PRT_TRANSPORT_ERROR
Reason:
Paper jam in paper path.
Measure:
Check paper path, sensor: Remove paper jam.
28008108 PRT_COLLECTING_TRAY_FULL
Reason:
Programming error:
An attempt is made to feed more than 10 documents into the stacker.
Measure:
Inform system administrator.
28008109 PRT_OUTPUT_SLOT_OCCUPIED
Reason:
Programming error: the document(s) were not removed before issuing a new print job.
Application:
The application must ensure, via the status job, that the removal stacker is free prior to a transport
job.
Measure:
Transport of documents by means of the respective job or by pressing the respective button on the
print unit.
2800810A PRT_FONT_SET_NOT_FOUND
Reason:
Access to a non-existent font module.
Application:
Select other character set
Measure:
Install font module
2800810B PRT_PAPER_STILL_IN_TONGS
Reason:
Document in gripper after 2 reject attempts
Static charge of the drum. The documents in the reject box are fanned up and jam transport.
Measure:
Check transport routes, remove any paper jam.
2800810C PRT_EXTERNAL_LIGHT
Reason:
External light when adjusting photosensor
Open housing with strong external light (sun light).
Measure:
Close cover. Inform Customer Service if error occurs again.
2800810D PRT_ROCKER_KNIFE_DRUM_FAULT
Reason:
Rocker does not return to home position after cutting.
The drum does not move any longer.
The cutter cannot cut the paper.
Measure:
Contact Customer Service.
2800810E PRT_OUTPUT_SLOT_SHUTTER_FAULT
Reason:
Remove stacker door does not open or does not open completely.
Door is binding (too much pressure on housing).
Magnet faulty or connector for magnet not connected or loose.
Measure:
Check transport routes. Inform Customer Service if error occurs again.
28008111 PRT_MORE_ERRORS
Reason:
Printer hardware error
Application:
Terminate applications requiring the printer. Call printer status.
Measure:
Check printer (self-test), if necessary inform service.
28008112 PRT_TO_MANY_REJECTS
Reason:
Message which indicates that the set limit for the reject box has been exceeded.
Measure:
Empty the reject box.
28008113 PRT_INTERN_SOFTWARE_ERROR
Reason:
The printer firmware receives an internal software error.
Measure:
Inform customer service if problem occurs again.
28008120 PRT_DRUM_COVER_NOT_CLOSED
Reason:
Drum cover not closed. This error occurs only in expanded mode. In the ND94 compatible mode,
PRT_TRANSPORT_ERROR will be generated instead of this error.
Measure:
Close drum cover.
28008121 PRT_NO_PAPER_LANE
Reason:
Paper lane to be selected is not available.
Measure:
Check the appropriate printer paper lane.
28008122 PRT_PAPER_END_LANE2
Reason:
The paper of paper lane 2 is used up completely. The residual paper has been removed
automatically from the print path.
Measure:
Load new paper before starting next print job.
28008123 PRT_PRINT_CONTROL_ERROR
Reason:
Programming error: the printed documents had not been removed from the stacker before issuing a
new paper lane-select job.
Application:
The application must ensure, that the removal stacker is free prior to a paper lane-select job.
Measure:
Transport of documents by means of the respective job.
28008124 PRT_GRAPHIC_ABORT
Reason:
A print job in the graphic mode was aborted, for example because the graphic data came too
slowly.
Application:
Retry the graphic job; if error recurs: check the configuration of the system.
28008125 PRT_GRAPHIC_WRONG_COMMAND
Reason:
The printer sends an internal software error during a graphic print job.
Application:
Retry the graphic job.
Measure:
Inform customer service if problem occurs again.
StWarn:
20000001 PRT_PAPER_RETRACTED
Reason:
Automatically offered pages were not taken in the maximum offering time, therefore the printer
retracted the pages automatically.
Application:
All pages of a transaction were not completely taken.
20000020 PRT_WEEKEND_LIMIT_OK_EVENT
Reason:
This warning is reserved for a special application:
this event indicates that both paper lanes can be used without any restriction again.
Application:
Both paper lanes can be used again. Produce an appropriate application event.
20000021 PRT_WEEKEND_LIMIT_EVENT
Reason:
This warning is reserved for a special application:
this event indicates that the sensor for weekend limit 1 and weekend limit 2 occurs.
Application:
Produce an appropriate application event.
20000022 PRT_PAPER_END_1_EVENT
Reason:
This warning is reserved for a special application:
this event indicates that the weekend limit and paper end of paper lane 1 occurs and the printer has
changed the current paper lane to paper lane 2.
Application:
Produce an appropriate application event.
20000023 PRT_PAPER_END_2_EVENT
Reason:
This warning is reserved for a special application:
this event indicates that the weekend limit and paper end of paper lane 2 occurs and the printer has
changed the current paper lane to paper lane 1.
Application:
Produce an appropriate application event.
20000024 PRT_PAPER_END_EVENT
Reason:
This warning is reserved for a special application:
this event indicates that the paper end of paper lane 1 and the paper end of paper lane 2 occurs.
Application:
Produce an appropriate application event.
28000001 PRT_STACK_END
Reason:
Paper-low condition. Only a few documents are still available.
Application:
Complete transaction and output information for the operator.
Measure:
Load paper
28000002 PRT_WEEKEND_LIMIT
Reason:
Weekend limit reached. The paper stock is too low for several days.
Application:
Inform operator if required.
Measure:
Load paper
28000003 PRT_TENTH_DOCUMENT
Reason:
A form feed command caused a feed to the 1st line of the 10th document.
Application:
Output the contents of the collecting tray after the next form feed.
28000004 PRT_PRE_WARN_REJECT
Reason:
Message which indicates that the set limit for the reject box has been exceeded.
Measure:
Empty the reject box. Possibly increase capacity of reject box via software.
28000005 PRT_CONTRAST_OK
Reason:
A previously insufficient print contrast measurement is now ready again.
28000006 PRT_WEAK_CONTRAST
Reason:
The print contrast measurement detected weak printing. The printing is weak, but still readable.
Measure:
Check printer ribbon cartridge. Replace the linked ribbon if necessary.
28000007 PRT_NO_SUFFICIENT_CONTRAST
Reason:
The print contrast measurement detected very weak printing.
Measure:
Replace the printer ribbon cartridge.
28000008 PRT_STACK_END_LANE2
Reason:
Paper-low condition of paper lane 2. Only a few documents are still available.
Application:
Complete transaction and prompt the operator.
Measure:
Load paper in lane 2.
28000009 PRT_WEEKEND_LIMIT_LANE2
Reason:
Weekend limit of paper lane 2 reached. The paper stock is too low for several days.
Application:
Inform operator if required.
Measure:
Load paper in paper lane 2.
2800000A PRT_CHECKSUM_MEMORY
Reason:
Checksum error of the internal parameters memory. Printer uses default parameters.
Application:
Load new parameters, if necessary. Inform customer service if the problem occurs again.
StCode:
20008000 LDR3_LOAD_SEM_TIMEOUT
Reason:
A process cannot use the loader because another process is still using the loader.
Measure:
Reboot the system. If the error occurs again report this error log to Service.
20008001 LDR3_INI_FILE_OPEN_FAILED
Reason:
Cannot open the control file PP.INI.
Measure:
Check the file PP.INI.
20008002 LDR3_INI_FILE_READ_ERROR
Reason:
Cannot read the control file PP.INI.
Measure:
Check the file PP.INI.
20008003 LDR3_INVALID_FILE
Reason:
Checksum of a file to be loaded is not correct.
Measure:
The file is probably corrupted. Check the file.
20008004 LDR3_FILE_ACCESS_ERROR
Reason:
Cannot read the file to be loaded.
Measure:
Check the file.
20008005 LDR3_INVALID_MODID
Reason:
File to be loaded has invalid modul-id.
Measure:
Check the file.
20008006 LDR3_FRM_LOADER_NOT_READY
Reason:
The expected response of the Firmware Loader is not correct.
Application:
Repeat the last API-function to start the download process again. If the error occurs again report
this error log to Service.
20008007 LDR3_INVALID_LOADED_FILE
Reason:
Downloaded file data do not reach the firmware controller correctly.
Application:
Repeat the last API-function to start the download process again. If the error occurs again report
this error log to Service.
StCode:
2000810D PRT_FRM_FILE_MOD
Reason:
The firmware HEX-file SWC728.HEX has no valid firmware version.
Measure:
Check the firmware HEX-file.
2000810E PRT_INVALID_FIRMWARE_FILE
Reason:
Recognized a faulty firmware load file "SWC728.HEX" by the try to load the firmware.
Measure:
Check the firmware download file.
20008110 PRT_WRONG_FIRMWARE_LOADED
Reason:
The loaded printer firmware has a release smaller than 0305.
Application:
Load a valid printer firmware with a release greater or equal to 0305 by using the API function
"CscPrtInit".
28008100 PRT_PRESENTER_ERR
Reason:
Hardware error receipt presenter module.
Measure:
Check printer hardware (presenter hardware), if necessary remove paper jam.
28008101 PRT_TOF_ERR
Reason:
Printer cannot recognize a top-of-form mark.
Measure:
Check the hardware or the paper.
28008102 PRT_HEAD_LIFTED
Reason:
The print head is lifted.
Measure:
Check the hardware and if necessary take the head in the print position.
28008103 PRT_FORMAT_LOGO
Reason:
Syntax error in the ESCAPE sequence for loading LOGO.
Application:
Transfer correct LOGO format.
28008104 PRT_PARITY
Reason:
A parity error is returned from the printer when faulty characters are received.
Measure:
Check the hardware. Inform Customer Service if error occurs again.
28008105 PRT_HARDWARE_ERR
Reason:
A hardware error occurred at power ON (self-test).
Measure:
Check the hardware.
28008106 PRT_POWER_LOST
Reason:
Short-term power failed on during operation.
Application:
The printer works with the default character parameters. If necessary, repeat the print.
Measure:
Check the hardware. Inform Customer Service if error occurs again.
28008107 PRT_BON_PAPER_END
Reason:
Paper-out condition. The current form is still printed.
Application:
If the application cannot run without receipt output, it must be terminated, otherwise no specific
reactions are required.
Measure:
Load paper, if necessary check printer hardware (paper feeder, sensor), remove paper jam.
28008108 PRT_SOFTWARE_ERR
Reason:
Trying to select non-existing user-defined character fonts.
Application:
Check the user-defined character fonts and check the application program.
28008109 PRT_BUFF_OVERFLOW
Reason:
The printer buffer is overflow.
Application:
Program error, check application program.
2800810A PRT_CMD_REC
Reason:
Loss of command. The command was sent and could not be correctly executed.
Application:
Repeat the command. Check the application program if error occurs again.
2800810B PRT_CUTTER
Reason:
Cutter not in home position.
Application:
If the application cannot run without receipt output, it must be terminated, otherwise no specific
reactions are required.
Measure:
Load paper, if necessary check printer hardware (paper feeder, sensor), remove paper jam.
2800810C PRT_FORMAT_CHAR
Reason:
Syntax error in the ESCAPE sequence for loading user-defined characters.
Application:
Transfer correct character set format.
2800810F PRT_NO_FIRMWARE_LOADED
Reason:
No firmware is loaded or the download firmware is faulty.
Application:
Start the command "load firmware" to load the current firmware.
StWarn:
20000002 PRT_WARN_NO_FIRMWARE_FILE
Reason:
The API function "CscPrtOpen" check the validity of the firmware load file "SWC728.HEX". This
warning occur, if a faulty firmware load file was found or if the firmware load file cannot find. The
environment variable <CSCROOT>\FRM defines the location of the firmware file. When
<CSCROOT> is not set, the file must be located in the CSC\FRM directory.
Measure:
Check the firmware file.
20000003 PRT_WARN_NO_ACTUAL_FIRMWARE
Reason:
The firmware on the disk is different than the software currently loaded in the printer.
Application:
If necessary load the firmware by using the API function "CscPrtInit".
Measure:
Check the firmware HEX-file.
20000004 PRT_WARN_NO_FIRMWARE_LOADED
Reason:
There is no firmware loaded or the download firmware is faulty. This warning can only occur by the
API function "CscPrtOpen".
Application:
Load the firmware by using the API function "CscPrtInit".
20000005 PRT_WARN_WRONG_FIRMWARE_LOADED
Reason:
The loaded printer firmware has a release smaller than 0305.
Application:
Load a valid printer firmware with a release greater or equal to 0305 by using the API function
"CscPrtInit".
28000001 PRT_WARN_BON_PAPER_LOW
Reason:
"Receipt paper low" warning.
The device only contains the preset quantity of receipts.
Application:
Inform operator to load paper.
Measure:
The next time the CSC is maintained, the paper supply for receipts should be replenished.
StCode:
20008120 TH21_COMMUNICATION_ERROR
Reason:
Communication error with monitor module when the monitor functionality is used.
Measure:
Check monitor module configuration.
20008121 TH21_NO_DRIVER_FOUND
Reason:
No GDI driver "WN_TH21" found (when using the monitor functionality).
Measure:
Check driver configuration.
20008122 TH21_INVALID_PORT
Reason:
Invalid COM port entry for the GDI driver (when using the monitor functionality). Values from COM1
to COMx are allowed.
Measure:
Check driver configuration.
20008201 TH21_INI_FILE_OPEN_FAILED
Reason:
Cannot open the control file TH21.INI in the appropriate directory.
Measure:
Check the control file TH21.INI.
20008202 TH21_INI_FILE_READ_ERROR
Reason:
Cannot read the control file TH21.INI.
Measure:
Check the control file TH21.INI.
20008203 TH21_INVALID_FILE
Reason:
Cannot open a file or invalid file name give up.
Measure:
Check the valid of the file.
20008204 TH21_FILE_ACCESS_ERROR
Reason:
Printer hardware error. Cannot read the file to be loaded.
Measure:
Check the file.
20008205 TH21_INVALID_MODID
Reason:
File to be loaded has an invalid module id.
Measure:
Check the file.
20008206 TH21_FRM_LOADER_NOT_READY
Reason:
The expected response of the Firmware Loader is not correct,
Application:
Repeat the last API-function to start the download process again. If the error occurs again report
this error log to Service.
20008207 TH21_INVALID_LOADED_FILE
Reason:
Invalid logo type by the loading of a logo for the printer TH21 or logo file is too big.
Measure:
Check the valid of the logo file for the printer TH21.
20008208 TH21_SERVER_ERROR
Reason:
Loading system error while the print systen was being invoked. This error aborted the connection to
the print system.
Measure:
Check the system error code in the error log.
20008209 TH21_LM_WRITE_ERROR
Reason:
A print system WRITE command could not be executed in the specified monitoring time.
Measure:
Check the hardware if necessary.
2000820A TH21_LM_READ_ERROR
Reason:
A print system READ command could not be executed in the specified monitoring time.
Measure:
Check the hardware if necessary.
28008100 TH21_PAPER_END
Reason:
Paper-out condition.
Application:
If the application cannot run without receipt output, it must be terminated, otherwise no specific
reactions are required.
Measure:
Load paper, if necessary check printer hardware (paper feeder, sensor).
28008101 TH21_COVER
Reason:
The cover is properly opened.
Application:
Inform operator to close the cover.
Measure:
Close the cover; if necessary check printer disconnecting cover-switch.
28008102 TH21_PRINT_HEAD
Reason:
The print head temperature is not ok.
Measure:
Check the hardware. Inform Customer Service if error occurs again.
28008103 TH21_POWER_LOST
Reason:
Short-term power failed on during operation.
Application:
If necessary, repeat the print.
Measure:
Check the hardware. Inform Customer Service if error occurs again.
28008104 TH21_PAPER_JAM
Reason:
Receipt paper jam. Receipt could not be correctly processed.
Measure:
Check paper feed.
28008105 TH21_CUTTER
Reason:
The cutter is binding.
Measure:
The cutter did not reach one of the two end switches within a monitoring period. Cutter motor is
faulty. Contact Customer Service.
28008106 TH21_MEMORY
Reason:
Hardware error: error in memory test (RAM and ROM), backup RAM faulty.
Measure:
Check hardware and replace memory if required.
StWarn:
28000001 TH21_WARN_BON_PAPER_LOW
Reason:
"Receipt paper low" warning.
The device only contains the preset quantity of receipts.
Application:
Inform operator to load paper.
Measure:
The next time the CSC is maintained, the paper supply for receipts should be replenished.
StCode:
20008112 PRT_INVALID_MSGID
Reason:
Device Handler get invalid Command ID.
Measure:
Check printer, if necessary inform service.
20008200 HPEM_PROTOCAL_TX_TIMEOUT
Reason:
The total protocol monitoring time during transmission has been exceeded.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
20008201 HPEM_PROTOCOL_RX_TIMEOUT
Reason:
The total protocol monitoring time during receive has been exceeded.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
20008202 HPEM_INVALID_ACK_TYPE
Reason:
The received acknowledge type is invalid (only ACK, NAK and STX are valid).
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
28008100 PRT_NO_PAPER
Reason:
No passbook inserted.
Application:
Respond as required by application.
The printer need a reset command (API function CscPrtInit).
28008102 PRT_DATA_TRANSMISSION_ERROR
Reason:
Error during communication with printer.
Data format error or protocol error.
Application:
The printer need a reset command (API function CscPrtInit).
28008103 PRT_MAGNETIC_STRIPE_ERROR
Reason:
Magnetic stripe read or write error.
Measure:
Check the passbook.
28008105 PRT_HARDWARE_ERR
Reason:
Detection of a hardware error.
Application:
Check printer status (SPEC: PRT_HPEM_ERROR). If necessary send a reset command by using
the API function "CscPrtInit'" (see also BH1800 Series Passbook Entry Machine: Error Codes &
Error Processing Specifications).
Measure:
Check the hardware.
28008106 PRT_POWER_LOST
Reason:
Power failed on during operation (printer switch off/on).
Application:
The printer works with the default character parameters. If necessary, repeat the print.
Measure:
Call customer service.
2800810B PRT_NO_PAPER_ACCEPT
Reason:
Inserted passbook was not accepted by printer.
Application:
Respond as required by application.
2800810F PRT_SWITCH
Reason:
Detects a printer cover-open state.
Measure:
Close cover, if necessary check sensor.
28008110 PRT_PAPER_TRAY
Reason:
Customer did not remove passbook from output slot or there is still a document in the print unit.
Application:
Move document into reject box.
28008111 PRT_MORE_ERRORS
Reason:
Printer error
Application:
The printer has an error. Check printer status (SPEC: PRT:HPEM_ERROR). If necessary send a
reset command by using the API function "CscPrtInit".
StCode:
20008000 PRTX_SYSTEM_ERROR
Reason:
A system error has occurred.
Measure:
Check the system error code in the error log.
20008001 PRTX_SERVER_ERROR
Reason:
Print system error while the print systen was being invoked. This error aborted the connection to the
print system.
Application:
Open the print system again. Check the application program if required.
20008002 PRTX_NOT_CONNECTED
Reason:
The application attempted to access the print system although there was no connection to the print
system any more. Print system execution may have been aborted.
Application:
Open the print system again. Check the application program where necessary.
20008003 PRTX_ACCESS_TIMEOUT
Reason:
Open the print system again. Check the application program where necessary.
Application:
Repeat the job. Check the application program.
20008004 PRTX_GET_NOTIFICATION_CANCELLED
Reason:
A running "GetNotification" monitor job was aborted.
Application:
This is a status information message.
20008005 PRTX_SERVICE_ERROR
Reason:
An eccor occurred when the print system was started from the CSC service.
Application:
The CSC service must be closed and started again. Check the system where necessary.
StCode:
E0420001 LM_INSUFFICIENT_BUFFER
Reason:
The data area assigned to a call of the print system is too small.
Application:
Increase buffer size.
E0420002 LM_INVALID_REGISTRY_PARAMETER
Reason:
Invalid registry parameter.
Measure:
Check the registry parameter. See the log entry for the parameter name
E0420003 LM_INVALID_FUNCTION
Reason:
The requested operation is not valid or not supported by the printer.
Application:
Check the application program.
E0420004 LM_INTERNAL_ERROR
Reason:
Internal software error.
Measure:
Generate a trace of this error by means of the trace system and send trace and error log to the
customer service center.
E0420005 LM_FUNCTION_NOT_ALLOWED
Reason:
Function not allowed in the current context.
Application:
Check application.
E0420006 LM_WRITE_ERROR
Reason:
Communication error. A write request was not successful.
Measure:
Check communication to the device. Check connection configuration.
E0420007 LM_SYSTEM_ERROR
Reason:
A system error occurred.
Measure:
See the system error code in the error log.
E0420008 LM_UNEXPECTED_PARAMETER
Reason:
Unexpected parameter in function call.
Measure:
Generate a trace of this error by means of the trace system and send trace and error log to the
customer service center.
E0420009 LM_OPEN_ERROR
Reason:
Open failed.
Measure:
See port name and printer name in the errror log. Check also the system error code in the error log.
Check spooler configuration for the printer and its associated port.
E042000A LM_JOB_START_FAILED
Reason:
Start of a print job failed.
Measure:
Check the system error code in the error log. Check spooler configuration for the printer and its
associated port.
E042000B LM_PORT_BUSY
Reason:
A job has been despooled while another job is still in progress.
Measure:
Generate a trace of this error by means of the trace system and send trace and error log to the
customer service center.
E042000D LM_SRV_INVALID_PARAMETER
Reason:
Invalid parameter used in a server function call.
Application:
Check client application.
E042000E LM_SRV_ALREADY_REGISTERED
Reason:
Client already registered for monitoring.
Application:
Check client application.
E042000F LM_SRV_ALREADY_CLAIMED
Reason:
The client tried to claim the device twice.
Application:
Check client application.
E0420010 LM_SRV_INVALID_CLIENT_HANDLE
Reason:
Invalid client handle used.
Application:
Check client application.
E0420011 LM_SRV_NOT_REGISTERED
Reason:
Client not registered for monitoring.
Application:
Change application.
E0420012 LM_SRV_START
Reason:
Start of print system server failed.
Measure:
Check system error code in error log.
E0420013 LM_SRV_PRINTER_NOT_FOUND
Reason:
Connection failed. The printer is unknown.
Measure:
Check configuration especially the printer name.
E0420014 LM_SRV_ACCESS_DENIED
Reason:
Access denied. Client is not allowed to perform the requested operation.
Application:
Check application. Note that special operations are only allowed according to the open
specification.
E0420015 LM_SRV_ACCESS_LOCKED
Reason:
Access is denied because another client has claimed the device for exclusive access.
Measure:
No action required.
E0420016 LM_UNKNOWN_PROPERTY
Reason:
Unknown property.
Application:
Change application. See the error log for the name of the unknown property.
E0420017 LM_PROPERTY_FORMAT_ERROR
Reason:
The property has an invalid format.
Application:
Change application.
E0420018 LM_INVALID_PROPERTY
Reason:
The property value is invalid.
Application:
Change application.
E0420019 LM_INVALID_STRING
Reason:
An invalid input string has been supplied.
Application:
Change application.
StCode:
20008000 LDND9G_INVALID_FILE
Reason:
Cannot open a file or checksum of a file to be loaded is not correct.
Measure:
The file is probably corrupted. Check the file.
20008001 LDND9G_FILE_ACCESS_ERROR
Reason:
Cannot read the firmware file to be loaded.
Measure:
Check the firmware file.
20008002 LDND9G_INVALID_MODID
Reason:
Cannot read the file to be loaded.
Measure:
Check the file.
20008003 LDND9G_FRM_LOADER_NOT_READY
Reason:
The expected response of the Firmware Loader is not correct.
Application:
Repeat the loading process again. If the error occurs again report this error log to Service.
20008004 LDND9G_INVALID_LOADED_FILE
Reason:
Firmware file data do not reach the firmware controller correctly.
Application:
Repeat the loading process again. If the error occurs again report this error log to Service.
20008005 LDND9G_SERVER_ERROR
Reason:
An error occurred when the print system was started from the CSC service.
Application:
The CSC service must be closed and started again. Check the system where necessary.
StWarn:
20000001 LDND9G_WARN_FILE_CTR
Reason:
The value of the Registry entry "FILE_CTR" cross the maximum value of loadable firmware files (
ND9G = 1 ).
Measure:
Check and correct the Registry entry "FILE_CTR".
20000002 LDND9G_WARN_FILE_NR
Reason:
No entry "FILE1" found in the Registry.
Measure:
Check the Registry entry "FILE1".
StCode:
E0400001 LMND9G_PAPER_END
Reason:
Paper-out condition.
Application:
If the application cannot run without receipt output, it must be terminated, otherwise no specific
reactions are required.
Measure:
Load paper, if necessary check printer hardware (paper feeder, sensor).
E0400002 LMND9G_DEVICE
Reason:
Terminate applications requiring the printer.
Measure:
Check printer (self-test), if necessary inform service.
E0400003 LMND9G_JAM
Reason:
Receipt paper jam. Receipt could not be correctly processed.
Measure:
Check paper feed.
E0400004 LMND9G_MEMORY
Reason:
Hardware error: error in memory test (RAM and ROM), backup RAM faulty.
Measure:
Check hardware and replace memory if required.
E0400005 LMND9G_CMD
Reason:
Printer detect unexpected data.
Application:
Repeat the command if necessary.
E0400006 LMND9G_PARITY
Reason:
A parity error is returned from the printer when faulty characters are received.
Measure:
Check the hardware. Inform Customer Service if error occurs again.
E0400007 LMND9G_CMD_LOST
Reason:
Loss of a command. The command was sent and could not be correctly executed.
Application:
Repeat the command if necessary.
E0400009 LMND9G_MARK
Reason:
By activated mark, recognition a mark is not found.
Paper jam, paper skew, bad/missing mark on paper, dirty/faulty photosensor, loaded paper does
not meet paper specification.
Measure:
Check paper guide. Inform customer service if problem occurs again.
E040000A LMND9G_CHECKSUM
Reason:
A checksum error of the RAM is occurred.
Measure:
Hardware error. Inform Customer Service.
E040000B LMND9G_FW
Reason:
The loaded firmware file does not fit to the printer hardware.
Application:
Check the firmware file.
E040000D LMND9G_INVALID_DATA
Reason:
Unexpected data was received.
Application:
Repeat the command if necessary.
E040000E LMND9G_WRITE_TIMEOUT
Reason:
A WRITE command could not be executed in the specified monitoring time.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
E040000F LMND9G_READ_TIMEOUT
Reason:
A READ command could not be executed in the specified monitoring time.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
E0400010 LMND9G_WAIT_FOR_NEXT_JOB
Reason:
This message may only occur when controlled print jobs (C jobs) are received. After a received
print job had been executed, no further control command (e.g. eject) was received within the
monitoring time.
Application:
Check application.
E0400011 LMND9G_LINE_PARAMETER
Reason:
An error occurred while the required line parameters were being set.
Measure:
Check the hardware. Inform Customer Service if error occurs again.
E0400012 LMND9G_INT_ERROR
Reason:
An internal SW error occurred.
Measure:
Inform Customer Service.
StCode:
E0410001 LMTH21_PAPER_END
Reason:
Paper-out condition.
Application:
If the application cannot run without receipt output, it must be terminated, otherwise no specific
reactions are required.
Measure:
Load paper, if necessary check printer hardware (paper feeder, sensor).
E0410002 LMTH21_COVER
Reason:
The cover is properly opened.
Application:
Inform operator to close the cover.
Measure:
Close the cover; if necessary check printer disconnecting cover-switch.
E0410003 LMTH21_HEAD
Reason:
The print head temperature is not ok.
Measure:
Check the hardware. Inform Customer Service if error occurs again.
E0410004 LMTH21_VOLTAGE
Reason:
Short-term power failed during operation or insufficient power supply.
Application:
If necessary, repeat the print.
Measure:
Check the hardware. Inform Customer Service if error occurs again.
E0410005 LMTH21_JAM
Reason:
Receipt paper jam. Receipt could not be correctly processed.
Measure:
Check paper feed.
E0410006 LMTH21_CUTTER
Reason:
The cutter is binding.
Measure:
The cutter did not reach one of the two end switches within a monitoring period. Cutter motor is
faulty. Contact Customer Service.
E0410007 LMTH21_MEMORY
Reason:
Hardware error: error in memory test (RAM and ROM), backup RAM faulty.
Measure:
Check hardware and replace memory if required.
E0410008 LMTH21_INVALID_DATA
Reason:
Unexpected data was received.
Application:
Repeat the command if necessary.
E0410009 LMTH21_WRITE_TIMEOUT
Reason:
A WRITE command could not be executed in the specified monitoring time.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
E041000A LMTH21_READ_TIMEOUT
Reason:
A READ command could not be executed in the specified monitoring time.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
E041000B LMTH21_WAIT_FOR_NEXT_JOB
Reason:
This message may only occur when controlled print jobs (C jobs) are received. After a received
print job had been executed, no further control command (e.g. eject) was received within the
monitoring time.
Application:
Check application.
E041000C LMTH21_LINE_PARAMETER
Reason:
An error occurred while the required line parameters were being set.
Measure:
Check the hardware. Inform Customer Service if error occurs again.
E041000D LMTH21_MARK
Reason:
By activated mark, recognition a mark is not found.
Paper skew, bad/missing mark on paper, dirty/faulty photosensor, loaded paper does not meet
paper specification.
Measure:
Check paper guide. Inform customer service if problem occurs again.
StCode:
E0470001 LDTH5X_SECTION_NOT_FOUND
Reason:
The registry does not contain a CSCPRT section where the printer name matches the name of the
printer to be loaded.
Measure:
Adjust configuration. Note that the printer name which is specified for CscService has to match
exactly the name given in the CSCPRT section.
E0470002 LDTH5X_FW_FILE_NOT_SPECIFIED
Reason:
Name of the firmware file not specified.
Measure:
Adjust configuration and specify firmware file.
E0470003 LDTH5X_CANNOT_OPEN_FRM_FILE
Reason:
The specified firmware file could not be opened.
Measure:
Check configuration. If t the firmware file is correctly specified and present then check the logged
system error.
E0470004 LDTH5X_INVALID_FW_FILE
Reason:
Invalid firmware file.
Measure:
Check configuration. If neccessary get a valid firmware file.
E0470005 LDTH5X_INVALID_FW_ID
Reason:
The printer reported an unknown firmware id.
Measure:
Send error report to customer service.
E0470006 LDTH5X_CANNOT_OPEN_PRINTER
Reason:
Printer could not be opened.
Measure:
Check configuration. If the configuration is correct then send an error report to customer service.
E0470007 LDTH5X_CANNOT_CLAIM_PRINTER
Reason:
It was not possible to communicate with the printer because it was busy.
Measure:
Restart the system.
E0470008 LDTH5X_NO_MEMORY
Reason:
The operating system could not provide sufficient memory.
Measure:
Check memory configuration.
E0470015 LDTH5X_NOT_CONNECTED
Reason:
The printer is switched off or not connected to the system (offline).
Measure:
Check printer, printer cable and connections.
E0470016 LDTH5X_INVALID_DATA
Reason:
Invalid data has been received.
Measure:
Check printer cable and connections.
E0470017 LDTH5X_WRITE_FAULT
Reason:
There was a communication error during a data transfer to the printer (write operation).
Measure:
Check printer cable and connections.
E0470018 LDTH5X_READ_FAULT
Reason:
There was a communication error during a data transfer from the printer (read operation).
Measure:
Check printer cable and connections.
E0470019 LDTH5X_READ_TIMEOUT
Reason:
The printer did not respond to a request during an adequate time frame.
Measure:
Check printer cable and connections.
StCode:
E0460001 LMTH5X_PAPER_END
Reason:
Paper-out condition or paper not loaded.
Application:
It is not possible to print.
Measure:
Operator intervention required: Load paper.
E0460002 LMTH5X_PAPER_INIT_REQUIRED
Reason:
Paper path could not be initialized due to a wrong paper position.
Application:
It is not possible to print.
Measure:
Operator intervention required: Remove paper completely from the paper path and load paper
again.
E0460003 LMTH5X_PAPER_JAM
Reason:
There was a paper jam.
Application:
It is not possible to print.
Measure:
Operator intervention required: Remedy the jam, remove the paper from the paper path, and load
paper again.
E0460005 LMTH5X_MARK_NOT_FOUND
Reason:
Printer could not find the black mark.
Application:
It is not possible to print.
Measure:
Operator intervention required: Remove paper from paper path. Check paper, black marks and
paper path. Check paper rollwhether it operates only sluggishly. Load paper again with the black
marks at the bottom of the paper.
E0460006 LMTH5X_WRONG_MARK_POSITION
Reason:
Printer could not detect the black mark at the expected location.
Application:
It is not possible to print.
Measure:
Operator intervention required: Remove paper from paper path. Check paper, black marks and
paper path. Check paper roll whether it operates only sluggishly. Load paper again with the black
marks at the bottom of the paper.
E0460007 LMTH5X_MAX_LENGTH_EXCEEDING
Reason:
The form that has been selected for the current print job is longer than the loaded one.
Application:
It is not possible to print. If necessary check the way the application selects the paper form.
Measure:
Operator intervention required: Remove paper from paper path and load paper again. Check also
the default printing settings whether the form setting matches the loaded form.
E046000A LMTH5X_CUTTER_OPEN
Reason:
Cutter/printing unit is open or not locked.
Application:
It is not possible to print.
Measure:
Operator intervention required: Lock the cutter and printing unit by pressing down on the positions
marked accordingly on the left and right sides of the unit.
E046000D LMTH5X_CUTTER_ERROR
Reason:
Cutter error occurred.
Application:
It is not possible to print.
Measure:
Operator intervention required: Check cutter unit and paper path.
E046000E LMTH5X_WRONG_CUTTER_POSITION
Reason:
During initialization the cutter was not in the right position. Either an operator has left the printer in
this state or the printer has a cutter problem.
Application:
If possible, retry print job.
Measure:
The print system will try to recover from this error with the next print job. If the next print job again
fails with this error an operator intervention is required: Check cutter unit and paper path.
E0460011 LMTH5X_JOB_CANCELLED
Reason:
A print job has been cancelled by an application.
Application:
This error only occurs as a result of an application request.
Measure:
No measure required.
E0460012 LMTH5X_DRAWOFF_TIMEOUT
Reason:
The draw-off monitoring time has been exceeded. This is the time the print system waits for a
printed page to be drawn off by the dispenser.
Application:
Use the dispenser to eject or to retract the printed page. The printed page can also be removed for
disposal by means of a reset command to the dispenser.
Measure:
Check application. Check also the printer configuration because there is a specific configuration
parameter which specifies the length of this time frame. If necessary, this time value has to be
increased and the system to be restarted afterwards.
E0460013 LMTH5X_PRINT_TIMEOUT
Reason:
The printer did not print a page within a given time.
Application:
If possible, retry print job.
Measure:
The print system will try to recover from this error with the next print job. Check printer cable and
connections.
E0460015 LMTH5X_NOT_CONNECTED
Reason:
The printer is switched off or not connected to the system (offline).
Application:
It is not possible to print as long as the printer is offline.
Measure:
Check printer, printer cable and connections.
E0460016 LMTH5X_INVALID_DATA
Reason:
Invalid data has been received.
Application:
This error sets the printer state to offline. It is not possible to print as long as the printer is offline.
Measure:
Check printer cable and connections.
E0460017 LMTH5X_WRITE_FAULT
Reason:
There was a communication error during a data transfer to the printer (write operation).
Application:
This error sets the printer state to offline. It is not possible to print as long as the printer is offline.
Measure:
Check printer cable and connections.
E0460018 LMTH5X_READ_FAULT
Reason:
There was a communication error during a data transfer from the printer (read operation).
Application:
This error sets the printer state to offline. It is not possible to print as long as the printer is offline.
Measure:
Check printer cable and connections.
E0460019 LMTH5X_READ_TIMEOUT
Reason:
The printer did not respond to a request during a given time frame.
Application:
This error sets the printer state to offline. It is not possible to print as long as the printer is offline.
Measure:
Check printer cable and connections.
E046001E LMTH5X_FRM_ERROR
Reason:
An unexpected printer error occurred.
Application:
If possible, retry print job.
Measure:
Send error report to customer service.
E046001F LMTH5X_INVALID_COMMAND
Reason:
An unexpected error occurred during communication with the device.
Application:
If possible, retry print job.
Measure:
Send error report to customer service.
StCode:
E0440001 LMTP07_PAPER_END
Reason:
Paper-out condition.
Application:
If the application cannot run without receipt output, it must be terminated, otherwise no specific
reactions are required.
Measure:
Load paper, if necessary check printer hardware (paper feeder, sensor).
E0440002 LMTP07_CUTTER_JAM
Reason:
Paper jam while cutting the paper.
Measure:
Check paper guide. Inform customer service if problem occurs again.
E0440003 LMTP07_MARK
Reason:
By activated mark, recognition a mark is not found.
Paper jam, paper skew, bad/missing mark on paper, dirty/faulty photosensor, loaded paper does
not meet paper specification.
Measure:
Check paper guide. Inform customer service if problem occurs again.
E0440004 LMTP07_PRESENTER_JAM
Reason:
Paper jam after the cutting of a receipt in the presenter. The receipt could not be correctly
processed.
Measure:
Check paper guide. Inform customer service if problem occurs again.
E0440005 LMTP07_RETRACTOR_JAM
Reason:
Paper jam after the cutting of a receipt while a reject command. The receipt could not be correctly
processed.
Measure:
Check paper guide. Inform customer service if problem occurs again.
E0440006 LMTP07_JAM
Reason:
Receipt paper jam while the printing process. The receipt could not be correctly processed.
Measure:
Papierfhrung berprfen. Bei wiederholtem Auftreten den TKD benachrichtigen.
E0440007 LMTP07_JOB_TIMEOUT
Reason:
An internal print job timeout is occurred.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
E0440008 LMTP07_HIGH_VOLTAGE
Reason:
The power voltage of the printer is too high.
Measure:
Hardware error. Inform Customer Service.
E0440009 LMTP07_LOW_VOLTAGE
Reason:
The power voltage of the printer is too low.
Measure:
Hardware error. Inform Customer Service.
E044000A LMTP07_HEAD
Reason:
The temperature of the print head is too high.
Measure:
Hardware error. Inform Customer Service.
E044000B LMTP07_TYPE
Reason:
Hardware error.
Measure:
Hardware error. Inform Customer Service.
E0440010 LMTP07_INVALID_DATA
Reason:
Unexpected data was received.
Application:
Repeat the command if necessary.
E0440011 LMTP07_WRITE_TIMEOUT
Reason:
A WRITE command could not be executed in the specified monitoring time.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
E0440012 LMTP07_READ_TIMEOUT
Reason:
A READ command could not be executed in the specified monitoring time.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
E0440013 LMTP07_WAIT_FOR_NEXT_JOB
Reason:
This message may only occur when controlled print jobs (C jobs) are received. After a received
print job had been executed, no further control command (e.g. eject) was received within the
monitoring time.
Application:
Check application.
E0440015 LMTP07_INT_ERROR
Reason:
An internal SW error occurred.
Measure:
Inform customer service.
E0440016 LMTP07_OFFLINE_ERROR
Reason:
The printer is in the offline state without any specific device error.
Application:
Try to initialize the printer.
Measure:
Inform customer service if error occurs again.
StCode:
20008100 RJ03_INVALID_RESPONSE
Reason:
Unexpected data was received.
Application:
Repeat the command if necessary.
20008101 RJ03_MALLOC_ERROR
Reason:
Allocation error. Not enough resources to allocate internal memory.
Measure:
Check the system.
20008102 RJ03_READ_TIMEOUT
Reason:
A READ command could not be executed in the specified monitoring time.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
20008103 RJ03_CODE_PAGE
Reason:
Code page not available.
Application:
Choose an alternate code page.
20008104 RJ03_INVALID_FILE
Reason:
Cannot open a image file or invalid file name give up.
Measure:
Check the valid of the file.
20008105 RJ03_FILE_ACCESS_ERROR
Reason:
Cannot read the file to be loaded.
Measure:
Check the valid of the file.
20008106 RJ03_INVALID_LOADED_FILE
Reason:
Invalid logo type by the loading of a logo for the printer or logo file is too big.
Measure:
Check the system error code in the error log.
20008107 RJ03_OFFLINE
Reason:
The printer is in the offline state without any specific device error.
Application:
Try to initialize the printer.
Measure:
Inform Customer Service if error occurs again.
20008108 RJ03_NO_DEVICE
Reason:
There are no devices of the specified type available or the USB device has been removed from the
system.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
28008000 RJ03_PAPER_END
Reason:
Paper-out condition.
Application:
If the application cannot run without receipt output, it must be terminated, otherwise no specific
reactions are required.
Measure:
Load paper, if necessary check printer hardware (paper feeder, sensor).
28008001 RJ03_CUTTER_JAM
Reason:
Paper jam while cutting the paper.
Measure:
Check paper guide. Inform customer service if problem occurs again.
28008002 RJ03_HOME_POSITION
Reason:
The carrier don't found the home position (only impact printer).
Measure:
Check paper guide. Inform customer service if problem occurs again.
28008003 RJ03_CARRIER_JAM
Reason:
Paper jam before cutting.
Measure:
Check paper guide. Inform customer service if problem occurs again.
28008004 RJ03_MARK
Reason:
By activated mark, recognition a mark is not found.
Paper jam, paper skew, bad/missing mark on paper, dirty/faulty photosensor, loaded paper does
not meet paper specification.
Measure:
Check paper guide. Inform customer service if problem occurs again.
28008005 RJ03_PRESENTER_JAM
Reason:
Paper jam after the cutting of a receipt in the presenter. The receipt could not be correctly
processed.
Measure:
Check paper guide. Inform customer service if problem occurs again.
28008006 RJ03_RETRACTOR_JAM
Reason:
Paper jam after the cutting of a receipt while a reject command. The receipt could not be correctly
processed.
Measure:
Check paper guide. Inform customer service if problem occurs again.
28008007 RJ03_JAM
Reason:
Receipt paper jam while the printing process. The receipt could not be correctly processed.
Measure:
Check paper guide. Inform customer service if problem occurs again.
28008008 RJ03_HIGH_VOLTAGE
Reason:
The power voltage of the printer is too high.
Measure:
Hardware error. Inform Customer Service.
28008009 RJ03_LOW_VOLTAGE
Reason:
The power voltage of the printer is too low.
Measure:
Hardware error. Inform Customer Service.
2800800A RJ03_HEAD
Reason:
The temperature of the print head is too high.
Measure:
Hardware error. Inform Customer Service.
2800800B RJ03_TYPE
Reason:
Hardware error.
Measure:
Hardware error. Inform Customer Service.
2800800C RJ03_OP_AFTER_POWER_ON_ERR
Reason:
The paper is not at the print starting position after power-on an error is generated (if the concerning
memory switch is activated).
Measure:
Remove the printed receipt.
2800800D RJ03_NO_PAPER_MOTION
Reason:
The paper of a journal printer was not transported while a print out command. Paper jam occurred
or paper end was reached.
Measure:
Check paper guide. Load paper, if necessary.
StWarn:
28000001 RJ03_WARN_BON_PAPER_LOW
Reason:
"Paper low" warning.
The device only contains the preset quantity of paper.
Application:
Inform operator to load paper.
Measure:
The next time the System is maintained, the paper supply for receipts or journals should be
replenished.
StCode:
20008000 S500_INVALID_PARA
Reason:
Invalid parameter.
Measure:
Software error, inform service.
20008001 S500_NO_DOCUMENT
Reason:
No document inserted.
Application:
Respond as required by application.
20008002 S500_MICR_NOT_SELECTED
Reason:
Function CscPrtRead was called, but no MICR mode via CscPrtControl selected.
Application:
Check application program. Inform Customer Service if error occurs again.
Measure:
Software error, inform service.
20009001 S500_SERVER_SYS_ERR
Reason:
The service was unable to execute command due to a system error.
Memory allocation error.
Measure:
Software error, inform service.
20009002 S500_SCSI_ERR
Reason:
The service was unable to execute command due to a SCSI error.
Error condition coming from SCSI Manager or SCSI adapter.
Application:
Call Software Reset (CscPrtInit / Spec. RESERVED).
Inform Customer Service if error occurs again.
20009003 S500_PERIF_NOT_FOUND
Reason:
Peripheral not found by the service.
Peripheral is switched off or not connected to the SCSI bus.
Measure:
Check the hardware. Inform Customer Service if error occurs again.
20009004 S500_HARD_ERR
Reason:
Peripheral hardware error.
Measure:
Check the hardware. Inform Customer Service if error occurs again.
20009005 S500_PERIF_OFF_ON
Reason:
The peripheral has been switched off and on again between the last and the current command.
Application:
Retry command.
Measure:
Check the hardware. Inform Customer Service if error occurs again.
20009006 S500_RESERV_ERR
Reason:
Another program is using the peripheral.
Application:
Retry command. Call Customer Service if error occurs again.
20009007 S500_BOURRAGE
Reason:
Document jammed.
Application:
Call Function Reset and free (CscPrtInit / Spec. RESET_FREE). Inform Customer Service if error
occurs again.
Measure:
Check the hardware.
20009008 S500_DOC_FEED_ERR
Reason:
Document feeding error.
Measure:
Check the hardware. Inform Customer Service if error occurs again.
20009009 S500_INVALID_CMD
Reason:
The current command contains invalid parameters specification or is inconsistent with the previous
command sequence.
Application:
Check application program. Inform Customer Service if error occurs again.
2000900A S500_DATA_LOST
Reason:
Error during SCSI data transfer.
SCSI command terminated with data overrun/underrun error.
Application:
Check application program. Inform Customer Service if error occurs again.
2000900B S500_EXEC_CMD
Reason:
The current command is in execution and an other command has been launched.
Application:
Check application program. Inform Customer Service if error occurs again.
2000900C S500_JPEG_ERROR
Reason:
JPEG image not created.
The current command is inconsistent with the command sequence.
Application:
Check application program. Inform Customer Service if error occurs again.
2000900D S500_CMD_SEQUENCE_ERROR
Reason:
The command's sequence is not correct.
Application:
Check application program. Inform Customer Service if error occurs again.
2000900E S500_NOT_USED
Reason:
Internal Firmware error.
Application:
Check application program. Inform Customer Service if error occurs again.
2000900F S500_INVALID_HANDLE
Reason:
Internal Firmware error. The handle is invalid.
Application:
Check application program. Inform Customer Service if error occurs again.
20009010 S500_OPEN_NOT_DONE
Reason:
Internal Firmware error. Perform a commad without previous open.
Application:
Check application program. Inform Customer Service if error occurs again.
20009011 S500_NO_LIBRARY_LOAD
Reason:
Internal Firmware error.
Application:
Check application program. Inform Customer Service if error occurs again.
20009012 S500_RESOLUTON_NOT_SUPPORTED
Reason:
Internal Firmware error. Provide to a function a resolution not supported.
Application:
Check application program. Inform Customer Service if error occurs again.
20009013 S500_ILLEGAL_MOVEMENT
Reason:
Internal Firmware error.
Application:
Check application program. Inform Customer Service if error occurs again.
20009014 S500_PERIPHERAL_TIMEOUT
Reason:
Internal Firmware error.
Application:
Check application program. Inform Customer Service if error occurs again.
20009015 S500_BMP_ERROR
Reason:
Internal Firmware error. Error on saving BMP file.
Application:
Check application program. Inform Customer Service if error occurs again.
20009016 S500_TIFF_ERROR
Reason:
Internal Firmware error. Error on saving TIFF file.
Application:
Check application program. Inform Customer Service if error occurs again.
20009017 S500_MISSING_IMAGE
Reason:
Internal Firmware error. Handle of image is not provided to a function that requires it.
Application:
Check application program. Inform Customer Service if error occurs again.
20009018 S500_INVALID_TYPE
Reason:
Internal Firmware error. Invalid format for TIFF files.
Application:
Check application program. Inform Customer Service if error occurs again.
20009019 S500_INVALID_SAVEMODE
Reason:
Internal Firmware error. Invalid parameters for TIFF files.
Application:
Check application program. Inform Customer Service if error occurs again.
2000901A S500_INVALID_PAGE_NUMBER
Reason:
Internal Firmware error. Invalid parameters for TIFF files.
Application:
Check application program. Inform Customer Service if error occurs again.
2000901B S500_INVALID_TYPE_COMMAND
Reason:
Internal Firmware error. Type of command invalid.
Application:
Check application program. Inform Customer Service if error occurs again.
2000901C S500_INVALID_STEP
Reason:
Internal Firmware error.
Application:
Check application program. Inform Customer Service if error occurs again.
2000901D S500_INVALID_DOC_HANDLING
Reason:
Internal Firmware error. Invalid parameter DocHandling in DocHandle functions.
Application:
Check application program. Inform Customer Service if error occurs again.
2000901E S500_INVALID_DRAWER
Reason:
Internal Firmware error.
Application:
Check application program. Inform Customer Service if error occurs again.
20009064 S500_PERIPHERAL_NOT_ANSWER
Reason:
Internal Firmware error. Time-out on the wait event occurs.
Application:
Check application program. Inform Customer Service if error occurs again.
20009102 S500_DATATRUNC
Reason:
Internal Firmware error. Data transferred during command execution has been truncated because
the destination buffer was too small.
Application:
Check application program. Inform Customer Service if error occurs again.
20009104 S500_ALREADY_OPEN
Reason:
Internal Firmware error. The peripheral is already connected.
Application:
Check application program. Inform Customer Service if error occurs again.
20009108 S500_NO_ENDCMD
Reason:
Internal Firmware error.
Application:
Check application program. Inform Customer Service if error occurs again.
2000910A S500_NOSENSE
Reason:
Internal Firmware error. The peripheral is busy.
Application:
Check application program. Inform Customer Service if error occurs again.
2000910C S500_TARGETBUSY
Reason:
Internal Firmware error. The peripheral is busy or a command is already in execution.
Application:
Check application program. Inform Customer Service if error occurs again.
2000910D S500_TRY_TO_RESET
Reason:
Internal Firmware error. The peripheral is in error.
Application:
Try to execute a Reset command.
2000910F S500_STRINGTRUNCATED
Reason:
Internal Firmware error.
Application:
Check application program. Inform Customer Service if error occurs again.
20009201 S500_IMACON_ERROR_SYNTAX
Reason:
Illegal arguments calling IMACON.DLL.
Application:
Check application program. Inform Customer Service if error occurs again.
20009202 S500_IMACON_ERROR_INPUT_OPEN
Reason:
Cannot open input file.
Application:
Check application program. Inform Customer Service if error occurs again.
20009203 S500_IMACON_ERROR_INPUT_READ
Reason:
Error reading input.
Application:
Check application program. Inform Customer Service if error occurs again.
20009204 S500_IMACON_ERROR_OUTPUT_OPEN
Reason:
Cannot open output file.
Application:
Check application program. Inform Customer Service if error occurs again.
20009205 S500_IMACON_ERROR_OUTPUT_WRITE
Reason:
Error writing output file.
Application:
Check application program. Inform Customer Service if error occurs again.
20009206 S500_IMACON_ERROR_MEMORY
Reason:
Not enough memory.
Application:
Check application program. Inform Customer Service if error occurs again.
20009207 S500_IMACON_ERROR_TOO_LONG
Reason:
Image too long.
Application:
Check application program. Inform Customer Service if error occurs again.
20009208 S500_IMACON_ERROR_TOO_LARGE
Reason:
Image too large (for TIF).
Application:
Check application program. Inform Customer Service if error occurs again.
20009209 S500_IMACON_ERROR_TOO_SMALL
Reason:
Image too small (<1 row).
Application:
Check application program. Inform Customer Service if error occurs again.
200092FF S500_IMACON_UNDEF_ERROR
Reason:
IMACON.DLL returned undefined error.
Application:
Check application program. Inform Customer Service if error occurs again.
StCode:
20008000 CM3K_INVALID_PARA
Reason:
Invalid parameter.
Measure:
Software error, inform service.
20008001 CM3K_NO_DOCUMENT
Reason:
No document inserted.
Application:
Respond are required by application.
20008002 CM3K_MICR_NOT_SELECTED
Reason:
Function CscPrtRead was calls, but no MICR mode via CscPrtControl selected,
Application:
Check application program. Inform Customer Service if error occurs again.
Measure:
Software error, inform service.
20008006 CM3K_ERROR_OPEN_RAW_FILE
Reason:
Cannot open raw file (CM3K.RAW).
Application:
Check application program. Inform Customer Service if error occurs again.
20008007 CM3K_ERROR_WRITE_FILE
Reason:
Error writing raw file (CM3K.RAW).
Application:
Check application program. Inform Customer Service if error occurs again.
20008008 CM3K_ERROR_SHUTTER_OPEN
Reason:
The external shutter could not be opened.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
20008009 CM3K_ERROR_SHUTTER_CLOSE
Reason:
The external shutter could not be closed.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
20008100 CM3K_ERROR_INIT
Reason:
The initialization of the scanner failed.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
20008101 CM3K_ERROR_TIMEOUT_FW
Reason:
Time out by waiting of return from firmware command.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
20008110 CM3K_PAPER_TRAY
Reason:
There is still a document in the scanner.
Application:
Move document to the reject box.
Measure:
Check the hardware if necessary.
20008200 CM3K_INVALID_FIRMWARE_FILE
Reason:
The firmware file(s) is/are invalid. More than one version of a firmware file is in the directory.
Measure:
Check the <CSCROOT>\FRM directory.
20008201 CM3K_ERROR_LOAD_FIRMWARE
Reason:
Error while loading the firmware file(s).
Measure:
Check the hardware if necessary.
20009001 CM3K_ERROR_BADSETUP
Reason:
Invalid options or parameter.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
20009002 CM3K_ERROR_FEEDEREMPTY
Reason:
The document feeder is empty.
Application:
Repeat the command if necessary.
20009003 CM3K_ERROR_DOCINTRACK
Reason:
A document is still in track.
Application:
Repeat the command if necessary.
20009004 CM3K_ERROR_ALREADYACTIVE
Reason:
The scanner can not be started, because it is currently active running a document or transferring
image data from the scanner.
Application:
Repeat the command if necessary.
Measure:
Check the hardware.
20009005 CM3K_ERROR_DISABLED
Reason:
Scanning is disabled by the API because of incompatible firmware version.
Application:
Repeat the command if necessary.
Measure:
Check the hardware. Inform service.
20009006 CM3K_ERROR_FEEDERJAM
Reason:
Feeder failed to start document.
Application:
Repeat the command if necessary.
Measure:
Check the hardware.
20009007 CM3K_ERROR_TRACKWATCHDOG
Reason:
Time-out while document transport.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
20009008 CM3K_ERROR_CANT_RECOVER
Reason:
The document position not permit to try a recover.
Application:
Retry command.
2000900A CM3K_ERROR_JAM
Reason:
A document is stuck or lost in track..
Application:
Retry command.
Measure:
Check the hardware.
2000900B CM3K_ERROR_TIMEOUT
Reason:
Time-out by waiting for codeline.
Application:
Repeat the command if necessary.
Measure:
Check the hardware.
2000900C CM3K_ERROR_DOUBLE
Reason:
Double feed.
Application:
Repeat the command if necessary.
Measure:
Check the hardware.
2000900D CM3K_ERROR_FILEWRITE
Reason:
Problem writing image file.
Application:
Repeat the command if necessary.
Measure:
Check the hardware. Disk full.
2000900E CM3K_ERROR_SCSI
Reason:
SCSI error reported by ASPI during an interaction with the CM3000.
Application:
Repeat the command if necessary.
Measure:
Check the hardware.
2000900F CM3K_ERROR_IMAGECALLBACK
Reason:
an image processing callback routine reports an error (internal error).
Application:
Repeat the command if necessary.
Measure:
Check the hardware.
20009010 CM3K_ERROR_INTERNAL
Reason:
CM3API internal error.
Application:
Repeat the command if necessary.
Measure:
Reboot if necessary.
20009011 CM3K_ERROR_UNKNOWN
Reason:
CM3API internal error.
Application:
Repeat the command if necessary.
Measure:
Check the hardware.
20009012 CM3K_ERROR_ALLOCBIN
Reason:
Memory allocation failed.
Application:
Repeat the command if necessary.
20009013 CM3K_ERROR_G4ENCODE
Reason:
The G4 compression routine reports an error (CM3API internal error).
Application:
Repeat the command if necessary.
20009014 CM3K_ERROR_NODOKUMENTDATA
Reason:
a tracking error for the CM3000 is reported for the last document. No image data or codeline data
are available.
Application:
Rescan the document. Repeat the command if necessary.
Measure:
Check the hardware.
20009015 CM3K_ERROR_TREATMENT
Reason:
CM3API internal error.
Application:
Repeat the command if necessary.
Measure:
Check the hardware.
20009016 CM3K_ERROR_DOCLONGFOROP
Reason:
Document is too long for the selected operation.
Application:
Repeat the command if necessary.
Measure:
Check the hardware.
20009017 CM3K_ERROR_OCRHEADPROBLEM
Reason:
A hardware problem is reported by the OCR read head.
Application:
Repeat the command if necessary.
Measure:
Check the hardware.
20009018 CM3K_ERROR_BADDEVICE
Reason:
An attempt was made to use a device option which is not present.
Application:
Repeat the command if necessary.
Measure:
Check the hardware.
20009019 CM3K_ERROR_EXTSHUTTER
Reason:
Opening or closing the external shutter failed.
Application:
Repeat the command if necessary.
Measure:
Check the hardware.
2000901A CM3K_ERROR_INTSHUTTER
Reason:
Opening or closing the internal shutter failed.
Application:
Repeat the command if necessary.
Measure:
Check the hardware.
2000901B CM3K_ERROR_METALDETECTOR
Reason:
The document have a staple.
Application:
Repeat the command if necessary.
Measure:
Check the document.
2000901C CM3K_ERROR_RIBBONCART
Reason:
Ribbon cartridge is missing.
Application:
Repeat the command if necessary.
Measure:
Check the hardware.
2000901D CM3K_ERROR_WRONG_TRACKCOMM
Reason:
The scanner cant do the command required.
Application:
Repeat the command if necessary.
Measure:
Check the hardware.
2000901E CM3K_ERROR_WRONG_EJECT
Reason:
CM3API.DLL internal error.
Application:
Repeat the command if necessary.
Measure:
Check the hardware.
200090FF CM3K_ERROR_UNDEF
Reason:
CM3API.DLL returned undefined error.
Application:
Check application program. Inform customer Service if error occurs again.
20009201 CM3K_IMACON_ERROR_SYNTAX
Reason:
Illegal arguments calling IMACON.DLL.
Application:
Check application program. Inform Customer Service if error occurs again.
20009202 CM3K_IMACON_ERROR_INPUT_OPEN
Reason:
Cannot open input file.
Application:
Check application program. Inform Customer Service if error occurs again.
20009203 CM3K_IMACON_ERROR_INPUT_READ
Reason:
Error reading input.
Application:
Check application program. Inform Customer Service if error occurs again.
20009204 CM3K_IMACON_ERROR_OUTPUT_OPEN
Reason:
Cannot open output file.
Application:
Check application program. Inform Customer Service if error occurs again.
20009205 CM3K_IMACON_ERROR_OUTPUT_WRITE
Reason:
Error writing output file.
Application:
Check application program. Inform Customer Service if error occurs again.
20009206 CM3K_IMACON_ERROR_MEMORY
Reason:
Not enough memory.
Application:
Check application program. Inform Customer Service if error occurs again.
20009207 CM3K_IMACON_ERROR_TOO_LONG
Reason:
Image too long.
Application:
Check application program. Inform Customer Service if error occurs again.
20009208 CM3K_IMACON_ERROR_TOO_LARGE
Reason:
Image too large (for TIF).
Application:
Check application program. Inform Customer Service if error occurs again.
20009209 CM3K_IMACON_ERROR_TOO_SMALL
Reason:
Image too small (<1 row).
Application:
Check application program. Inform Customer Service if error occurs again.
200092FF CM3K_IMACON_UNDEF_ERROR
Reason:
IMACON.DLL returned undefined error.
Application:
Check application program. Inform Customer Service if error occurs again.
20009300 CM3K_DQF_ERR_ILLEGAL_PARAM
Reason:
Internal error while calling DQF.DLL.
Application:
Inform Customer Service if error occurs again.
20009301 CM3K_DQF_ERR_NO_MEMORY
Reason:
Internal error while calling DQF.DLL.
Application:
Inform Customer Service if error occurs again.
20009302 CM3K_DQF_ERR_HGHLOW_INVALID
Reason:
Internal error while calling DQF.DLL.
Application:
Inform Customer Service if error occurs again.
20009303 CM3K_DQF_ERR_LOWEFFECTIVELEVEL_RANGE
Reason:
Internal error while calling DQF.DLL.
Application:
Inform Customer Service if error occurs again.
20009304 CM3K_DQF_ERR_HIGHEFFECTIVELEVEL_RANGE
Reason:
Internal error while calling DQF.DLL.
Application:
Inform Customer Service if error occurs again.
20009305 CM3K_DQF_ERR_SENSITIVNESS_RANGE
Reason:
Internal error while calling DQF.DLL.
Application:
Inform Customer Service if error occurs again.
200093FF CM3K_DQF_UNDEF_ERROR
Reason:
DQF.DLL returned undefined error.
Application:
Check application program. Inform Customer Service if error occurs again.
StCode:
20008000 TSC_INVALID_PARA
Reason:
Invalid parameter.
Measure:
Software error, inform service.
20008001 TSC_NO_DOCUMENT
Reason:
No document inserted.
Application:
Respond are required by application.
20008004 TSC_INVALID_RXDATA
Reason:
The received acknowledge is invalid.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
20008005 TSC_READ_TIMEOUT
Reason:
A command could not be executed in the specified monitoring time.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
20008006 TSC_ERROR_OPEN_RAW_FILE
Reason:
Cannot open raw file (TSC.RAW).
Application:
Check application program. Inform Customer Service if error occurs again.
20008007 TSC_ERROR_WRITE_RAW_FILE
Reason:
Error writing raw file (TSC.RAW).
Application:
Check application program. Inform Customer Service if error occurs again.
20008018 TSC_ERROR_SHUTTER_OPEN
Reason:
The shutter could not be opened.
Application:
Retry command. Call Customer Service if error occurs again.
Measure:
Check the hardware if necessary.
20008019 TSC_ERROR_SHUTTER_CLOSE
Reason:
The shutter could not be closed.
Application:
Retry command. Call Customer Service if error occurs again.
Measure:
Check the hardware if necessary.
20009001 TSC_ERROR_CMD
Reason:
Communication problem or an invalid data packet is sent to the scanner.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
20009003 TSC_ERROR_EJECT
Reason:
No document in the scanner (Command Eject).
Application:
Respond as required by application.
20009004 TSC_ERROR_TIMEOUT
Reason:
Time-out when processing an internal command.
This could refer to a hardware error (paper jam), an oversized form or a user holding the form.
Measure:
Check the hardware. Inform Customer Service if error occurs again.
20009005 TSC_ERROR_MISSING_FORM
Reason:
No document in the scanner.
Application:
Respond as required by application.
20009006 TSC_ERROR_SCANNER
Reason:
An document longer than the specified length was detected.
Application:
Respond as required by application.
20009007 TSC_ERROR_BUSY
Reason:
The scanner is executing a command.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
20009008 TSC_SERIAL_ERROR
Reason:
The hardware already has a programmed serial number (internal error).
Measure:
Inform Customer Service if error occurs again.
20009009 TSC_ERROR_SHUTTER
Reason:
The shutter is blocked or defective.
Application:
Retry command. Call Customer Service if error occurs again.
2000900A TSC_ERROR_CCD
Reason:
Error while reading data from scanhead EE-PROM.
Application:
Repeat the command if necessary.
2000900B TSC_ERROR_LS
Reason:
During startup, the functions of all photosensors are verified.
Warning: If there is a document in the scanner during startup, all covered photosensors are
reported as defective.
Application:
Repeat the command if necessary.
2000900D TSC_STARTUP_OCCURED
Reason:
A startup of the scanner has occurred.
Application:
Repeat the command if necessary.
20009201 TSC_IMACON_ERROR_SYNTAX
Reason:
Illegal arguments calling IMACON.DLL.
Application:
Check application program. Inform Customer Service if error occurs again.
20009202 TSC_IMACON_ERROR_INPUT_OPEN
Reason:
Cannot open input file.
Application:
Check application program. Inform Customer Service if error occurs again.
20009203 TSC_IMACON_ERROR_INPUT_READ
Reason:
Error reading input.
Application:
Check application program. Inform Customer Service if error occurs again.
20009204 TSC_IMACON_ERROR_OUTPUT_OPEN
Reason:
Cannot open output file.
Application:
Check application program. Inform Customer Service if error occurs again.
20009205 TSC_IMACON_ERROR_OUTPUT_WRITE
Reason:
Error writing output file.
Application:
Check application program. Inform Customer Service if error occurs again.
20009206 TSC_IMACON_ERROR_MEMORY
Reason:
Not enough memory.
Application:
Check application program. Inform Customer Service if error occurs again.
20009207 TSC_IMACON_ERROR_TOO_LONG
Reason:
Image too long.
Application:
Check application program. Inform Customer Service if error occurs again.
20009208 TSC_IMACON_ERROR_TOO_LARGE
Reason:
Image too large (for TIF).
Application:
Check application program. Inform Customer Service if error occurs again.
20009209 TSC_IMACON_ERROR_TOO_SMALL
Reason:
Image too small (<1 row).
Application:
Check application program. Inform Customer Service if error occurs again.
200092FF TSC_IMACON_UNDEF_ERROR
Reason:
IMACON.DLL returned undefined error.
Application:
Check application program. Inform Customer Service if error occurs again.
20009300 TSC_DQF_ERR_ILLEGAL_PARAM
Reason:
Internal error while calling DQF.DLL.
Application:
Inform Customer Service if error occurs again.
20009301 TSC_DQF_ERR_NO_MEMORY
Reason:
Internal error while calling DQF.DLL.
Application:
Inform Customer Service if error occurs again.
20009302 TSC_DQF_ERR_HGHLOW_INVALID
Reason:
Internal error while calling DQF.DLL.
Application:
Inform Customer Service if error occurs again.
20009303 TSC_DQF_ERR_LOWEFFECTIVELEVEL_RANGE
Reason:
Internal error while calling DQF.DLL.
Application:
Inform Customer Service if error occurs again.
20009304 TSC_DQF_ERR_HIGHEFFECTIVELEVEL_RANGE
Reason:
Internal error while calling DQF.DLL.
Application:
Inform Customer Service if error occurs again.
20009305 TSC_DQF_ERR_SENSITIVNESS_RANGE
Reason:
Internal error while calling DQF.DLL.
Application:
Inform Customer Service if error occurs again.
200093FF TSC_DQF_UNDEF_ERROR
Reason:
DQF.DLL returned undefined error.
Application:
Check application program. Inform Customer Service if error occurs again.
StCode:
20008000 RECO_NO_DONGLE
Reason:
Wrong RecoStar software installed.
Application:
Abort the current transaction.
Measure:
Check the RecoStar software.
20008001 RECO_SET_ERROR_FKT
Reason:
The error function cannot be initialised (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20008002 RECO_NO_RECOSTAR_MODUL
Reason:
RecoStar software module ai*.dll not found in appropriate path.
Application:
Abort the current transaction.
Measure:
Check the RecoStar software module ai*.dll in the appropriate CSC-W32 path.
20008003 RECO_NO_CTRL_FILE
Reason:
No control file with extension (*.cla. *.lex or *.par) found in the appropriate path.
Application:
Abort the current transaction.
Measure:
Check the control files in the appropriate CSC-W32 path.
20008004 RECO_NOT_ONE_CTRL_FILE
Reason:
More than one control file with same extension (*.cla. *.lex or *.par) found in the appropriate path.
Application:
Abort the current transaction.
Measure:
Check the control files.
20008005 RECO_CTRL_FILE_OPEN_ERROR
Reason:
Cannot open a control file.
Application:
Abort the current transaction.
Measure:
Check the control files.
20008006 RECO_CTRL_FILE_READ_ERROR
Reason:
Cannot read a control file.
Application:
Abort the current transaction.
Measure:
Check the control files.
20008007 RECO_INIT_TIFF_FKT_ERROR
Reason:
The TIFF functions cannot be initialised (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20008008 RECO_OPEN_TIFF_FILE
Reason:
Cannot open internal image file (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20008009 RECO_MEMORY_TIFF_FILE
Reason:
Not enough memory for internal image file.
Application:
Abort the current transaction.
Measure:
Check the system resources.
2000800A RECO_INVALID_FORM
Reason:
The form size of a scanned document is invalid.
Application:
Abort the current transaction.
Measure:
Check the form.
20010400 RECO_LGK_ERROR_04
Reason:
Error on initializing the LGK functions (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20010500 RECO_LGK_ERROR_05
Reason:
LGK function not allowed in current status (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20010800 RECO_LGK_ERROR_08
Reason:
The RecoStar-DLL could not be opened.
Application:
Abort the current transaction.
Measure:
Check the RecoStar-DLL ai*.dll in the appropriate path.
20010900 RECO_LGK_ERROR_09
Reason:
Error in the configuration string of Lc_open(). Internal error.
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20010A00 RECO_LGK_ERROR_0A
Reason:
Error on opening the start file for pagination (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20010B00 RECO_LGK_ERROR_0B
Reason:
Error on opening the HSI log file (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20010C00 RECO_LGK_ERROR_0C
Reason:
Error on initializing the HSI log file (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20010D00 RECO_LGK_ERROR_0D
Reason:
Error on opening a download SW file (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20010E00 RECO_LGK_ERROR_0E
Reason:
Error on opening a parameter file (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20010F00 RECO_LGK_ERROR_0F
Reason:
Error on opening the classifier file (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20011000 RECO_LGK_ERROR_10
Reason:
Error on opening the dictionary file (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20011100 RECO_LGK_ERROR_11
Reason:
Error on writing the dictionary file 1 (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20011200 RECO_LGK_ERROR_12
Reason:
Error on writing the dictionary file 2 (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20011300 RECO_LGK_ERROR_13
Reason:
Error on closing the device (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20011400 RECO_LGK_ERROR_14
Reason:
Error Lc_GetData(): no data structure transferred (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20011500 RECO_LGK_ERROR_15
Reason:
Error on reading image/read data (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20011600 RECO_LGK_ERROR_16
Reason:
Error on editing read data (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20011700 RECO_LGK_ERROR_17
Reason:
Error in the classifier description structure (location). Internal error.
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20011800 RECO_LGK_ERROR_18
Reason:
Error in the parameter description structure (location). Internal error.
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20011900 RECO_LGK_ERROR_19
Reason:
Error in BS order description structure (location). Internal error.
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20011A00 RECO_LGK_ERROR_1A
Reason:
Error in image parameters (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20011B00 RECO_LGK_ERROR_1B
Reason:
Realloc() error further read data (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20011C00 RECO_LGK_ERROR_1C
Reason:
Read data error: too large or wrong data type (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20011D00 RECO_LGK_ERROR_1D
Reason:
Error Lc_GetData(): no mode set (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20011E00 RECO_LGK_ERROR_1E
Reason:
Document data error: not defined data type (internal error),
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20011F00 RECO_LGK_ERROR_1F
Reason:
Warning: check sum error in dictionary data found (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20012000 RECO_LGK_ERROR_20
Reason:
Error in configuration data from the device: wrong length. Internal error.
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20012100 RECO_LGK_ERROR_21
Reason:
Error: insufficient memory for complete image (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20012200 RECO_LGK_ERROR_22
Reason:
Error: wrong call for set mode (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20012300 RECO_LGK_ERROR_23
Reason:
Error: unknown option (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20012400 RECO_LGK_ERROR_24
Reason:
Error on opening the file with changed parameters (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20012500 RECO_LGK_ERROR_25
Reason:
Error in BK order description structure (location). Internal error.
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20012600 RECO_LGK_ERROR_26
Reason:
Error on opening the update file (filter, ...). Internal error.
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20012700 RECO_LGK_ERROR_27
Reason:
Error in update order description structure (location). Internal error.
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20012800 RECO_LGK_ERROR_28
Reason:
Invalid filter type (internal error.)
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20012900 RECO_LGK_ERROR_29
Reason:
Error on opening the file with printer parameters (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20012A00 RECO_LGK_ERROR_2A
Reason:
Error in PP order description structure (location). Internal error.
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20012B00 RECO_LGK_ERROR_2B
Reason:
Error on opening the file with stacker parameters (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20012C00 RECO_LGK_ERROR_2C
Reason:
Error in BA order description structure (location). Internal error.
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20012D00 RECO_LGK_ERROR_2D
Reason:
No licence for RecoStar found (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20012E00 RECO_LGK_ERROR_2E
Reason:
RecoStar licence not correct for this version (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20012F00 RECO_LGK_ERROR_2F
Reason:
RecoStar licence has terminated (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20013000 RECO_LGK_ERROR_30
Reason:
No access to RecoStar licence (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20013200 RECO_LGK_ERROR_32
Reason:
hsi_order error: HSI order length (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20013C00 RECO_LGK_ERROR_3C
Reason:
loadmem error: length of the data (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20013D00 RECO_LGK_ERROR_3D
Reason:
loadmem error: wrong length Statement in HSI order (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20014600 RECO_LGK_ERROR_46
Reason:
hsi_response error: order length of the response data too small (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20014700 RECO_LGK_ERROR_47
Reason:
hsi_response error: order length of the response data too large (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20014800 RECO_LGK_ERROR_48
Reason:
hsi_response error: malloc() memory for response data (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20014900 RECO_LGK_ERROR_49
Reason:
hsi_response error: malloc() memory for response data (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20015000 RECO_LGK_ERROR_50
Reason:
Loadfile error: position (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20015200 RECO_LGK_ERROR_52
Reason:
Loadfile error: length (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20015400 RECO_LGK_ERROR_54
Reason:
Loadfile error: read header (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20015500 RECO_LGK_ERROR_55
Reason:
Loadfile error: order length (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20015700 RECO_LGK_ERROR_57
Reason:
Loadfile error: read order (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20015900 RECO_LGK_ERROR_59
Reason:
Loadfile error: malloc() memory for order (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20015A00 RECO_LGK_ERROR_5A
Reason:
Loadfile error: read order (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20015C00 RECO_LGK_ERROR_5C
Reason:
Loadfile error: malloc() memory for order (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
200250F2 RECO_ERROR_50_F2
Reason:
WIBU-Key error while decoding program parameters (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
200250F3 RECO_ERROR_50_F3
Reason:
DD command not supported (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
200250F7 RECO_ERROR_50_F7
Reason:
No licence found for classifier (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025101 RECO_ERROR_51_01
Reason:
Parameter error signalled for a document description (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025102 RECO_ERROR_51_02
Reason:
Image without valid parameters (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025103 RECO_ERROR_51_03
Reason:
Too many read areas defined in a document description (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025105 RECO_ERROR_51_05
Reason:
Missing document description (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025108 RECO_ERROR_51_08
Reason:
An unknown document type was found in a document description (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
200251F1 RECO_ERROR_51_F1
Reason:
Too many partial dictionaries (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
200251F2 RECO_ERROR_51_F2
Reason:
In document description dictionary mode not supported (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
200251F3 RECO_ERROR_51_F3
Reason:
In document description dictionary mode not allowed (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
200251F4 RECO_ERROR_51_F4
Reason:
In document description dictionary not available (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
200251F5 RECO_ERROR_51_F5
Reason:
In document description trigram table not available (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025201 RECO_ERROR_52_01
Reason:
Download error: software not executable (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025211 RECO_ERROR_52_11
Reason:
Error while creating or registering the command (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025212 RECO_ERROR_52_12
Reason:
Too many classifiers loaded (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025213 RECO_ERROR_52_13
Reason:
Invalid memory size value (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025214 RECO_ERROR_52_14
Reason:
Program FB_INIT_ACCESS: command returns an error code (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025215 RECO_ERROR_52_15
Reason:
Program FB_ADD_FORM: command returns an error code (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025218 RECO_ERROR_52_18
Reason:
PC order must be preceded by a PA order (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025219 RECO_ERROR_52_19
Reason:
Command not allowed in actual context (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025302 RECO_ERROR_53_02
Reason:
DK command: insufficient work space for classifier (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025303 RECO_ERROR_53_03
Reason:
DK command: insufficient work space for classifier (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025304 RECO_ERROR_53_04
Reason:
DK command: insufficient work space for classifier (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025305 RECO_ERROR_53_05
Reason:
DK command: insufficient work space for classifier (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025306 RECO_ERROR_53_06
Reason:
DK command: insufficient work space for classifier (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025307 RECO_ERROR_53_07
Reason:
DK command: damaged classifier file (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025308 RECO_ERROR_53_08
Reason:
DK command: damaged classifier file (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025309 RECO_ERROR_53_09
Reason:
DK command: damaged classifier file (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
2002530A RECO_ERROR_53_0A
Reason:
DK command: damaged classifier file (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
2002530D RECO_ERROR_53_0D
Reason:
DK command: damaged classifier file (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025311 RECO_ERROR_53_11
Reason:
DK command: damaged classifier file (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025312 RECO_ERROR_53_12
Reason:
DK command: insufficient work space for classifier (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025313 RECO_ERROR_53_13
Reason:
DK command: damaged classifier file (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025314 RECO_ERROR_53_14
Reason:
DK command: damaged classifier file (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025315 RECO_ERROR_53_15
Reason:
DK command: damaged classifier file (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025501 RECO_ERROR_55_01
Reason:
Undefined read area (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025502 RECO_ERROR_55_02
Reason:
Undefined coordinate system (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025503 RECO_ERROR_55_03
Reason:
Access error to a parameter of read area (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025504 RECO_ERROR_55_04
Reason:
Access error to a parameter of coordinate system (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025505 RECO_ERROR_55_05
Reason:
Access error to a measurement mark of coordinate system (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025506 RECO_ERROR_55_06
Reason:
Self-referring read area (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025507 RECO_ERROR_55_07
Reason:
Self-referring coordinate system (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025508 RECO_ERROR_55_08
Reason:
Too many measurement marks in coordinate system (max. 15 allowed). Internal error.
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025511 RECO_ERROR_55_11
Reason:
Document description: TAG is missing (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025512 RECO_ERROR_55_12
Reason:
Document description: TAG is multiple defined (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025513 RECO_ERROR_55_13
Reason:
Document description: TAG is of illegal data type or value range (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025514 RECO_ERROR_55_14
Reason:
Document description: TAG has an illegal value (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025515 RECO_ERROR_55_15
Reason:
Document description: TAG has an illegal length (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025519 RECO_ERROR_55_19
Reason:
Document description: access error to a TAG (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
2002551A RECO_ERROR_55_1A
Reason:
Document description: reference to undefined read area (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
2002551B RECO_ERROR_55_1B
Reason:
Document description: reference to undefined document type (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025521 RECO_ERROR_55_21
Reason:
Document description: TAG of a read area is missing (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025522 RECO_ERROR_55_22
Reason:
Document description: TAG of a read area is multiple defined (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025523 RECO_ERROR_55_23
Reason:
Document description: TAG of a read area is illegal data type or value range (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025524 RECO_ERROR_55_24
Reason:
Document description: TAG of a read area has a illegal value (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025526 RECO_ERROR_55_26
Reason:
Document description: multiple defined read area number (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025529 RECO_ERROR_55_29
Reason:
Document description: access error to TAG of a read area (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
2002552A RECO_ERROR_55_2A
Reason:
Document description: reference to undefined read area (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
2002552C RECO_ERROR_55_2C
Reason:
Document description: reference to undefined character set (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
2002552D RECO_ERROR_55_2D
Reason:
Document description: reference to undefined coordinate system (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025531 RECO_ERROR_55_31
Reason:
Document description: TAG of a coordinate system missing (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025532 RECO_ERROR_55_32
Reason:
Document description: TAG of a coordinate system is multiple defined (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025533 RECO_ERROR_55_33
Reason:
Document description: TAG of a coordinate system is illegal data type or value range (internal
error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025534 RECO_ERROR_55_34
Reason:
Document description: TAG of a coordinate system has an illegal value (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025536 RECO_ERROR_55_36
Reason:
Document description: multiple defined coordinate system (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025539 RECO_ERROR_55_39
Reason:
Document description: TAG of a coordinate system access error (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
2002553A RECO_ERROR_55_3A
Reason:
Document description: reference to undefined measurement marks (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025541 RECO_ERROR_55_41
Reason:
Document description: TAG of a document type is missing (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025542 RECO_ERROR_55_42
Reason:
Document description: TAG of a document type is multiple defined (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025543 RECO_ERROR_55_43
Reason:
Document description: TAG of a document type is of illegal data type or value range (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025544 RECO_ERROR_55_44
Reason:
Document description: TAG of a document type has an illegal value (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025545 RECO_ERROR_55_45
Reason:
Document description: TAG of a document type has an illegal length (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025546 RECO_ERROR_55_46
Reason:
Document description: document type has multiple defined document type number (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025549 RECO_ERROR_55_49
Reason:
Document description: document type access error to TAG (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
2002554A RECO_ERROR_55_4A
Reason:
Document description: document type reference to undefined read area (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025551 RECO_ERROR_55_51
Reason:
Document description: TAG of a character set is missing (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025552 RECO_ERROR_55_52
Reason:
Document description: TAG of a character set is multiple defined (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025553 RECO_ERROR_55_53
Reason:
Document description: TAG of a character set is illegal data type or value range (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025554 RECO_ERROR_55_54
Reason:
Document description: TAG of a character set has an illegal value (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025555 RECO_ERROR_55_55
Reason:
Document description: TAG of a character set has an illegal length (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025556 RECO_ERROR_55_56
Reason:
Document description: character set has multiple defined character set number (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025559 RECO_ERROR_55_59
Reason:
Document description: character set access error to TAG (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
200255F1 RECO_ERROR_55_F1
Reason:
Access error to snippet list (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
200255F2 RECO_ERROR_55_F2
Reason:
Access error to the descriptor of snippet number xx (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
200255F3 RECO_ERROR_55_F3
Reason:
Insufficient work space for snippet descriptor (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
200255F4 RECO_ERROR_55_F4
Reason:
Multiple defined snippet identifier (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F00 RECO_ERROR_5F_00
Reason:
Insufficient work space for response (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F01 RECO_ERROR_5F_01
Reason:
Insufficient work space for read results (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F02 RECO_ERROR_5F_02
Reason:
Insufficient work space for image output (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F03 RECO_ERROR_5F_03
Reason:
Insufficient work space for dictionary (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F04 RECO_ERROR_5F_04
Reason:
Dictionary services not licensed by WIBU-Key (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F05 RECO_ERROR_5F_05
Reason:
WIBU-Key not plugged in or invalid (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F06 RECO_ERROR_5F_06
Reason:
WIBU-Key counter expired, WIBU-Key error code (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F07 RECO_ERROR_5F_07
Reason:
Internal lack of memory (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F12 RECO_ERROR_5F_12
Reason:
Internal error: unknown recognition command.
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F13 RECO_ERROR_5F_13
Reason:
Internal error: cannot initialize image processor.
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F20 RECO_ERROR_5F_20
Reason:
Open read error on dictionary file (file service). Internal error.
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F21 RECO_ERROR_5F_21
Reason:
Dictionary damaged: invalid header (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F22 RECO_ERROR_5F_22
Reason:
Dictionary damaged: too large (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F23 RECO_ERROR_5F_23
Reason:
Dictionary damaged: error reading data (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F24 RECO_ERROR_5F_24
Reason:
Open write error dictionary file (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F25 RECO_ERROR_5F_25
Reason:
Write error on dictionary file (file service). Internal error.
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F26 RECO_ERROR_5F_26
Reason:
Internal error at dictionary administration: error code from module "lex-pflege".
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F27 RECO_ERROR_5F_27
Reason:
Internal error at dictionary access: error code from module "call-pasulex".
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F28 RECO_ERROR_5F_28
Reason:
Dictionary damaged: invalid "time" entry (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F29 RECO_ERROR_5F_29
Reason:
Dictionary damaged: invalid "old_time" entry (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F2A RECO_ERROR_5F_2A
Reason:
Dictionary damaged: too large (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F2C RECO_ERROR_5F_2C
Reason:
Dictionary damaged: file information (DI) too large (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F2D RECO_ERROR_5F_2D
Reason:
Dictionary damaged: file information (DI) invalid (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20025F2E RECO_ERROR_5F_2E
Reason:
Dictionary damaged: too small (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20027500 RECO_ERROR_75_00
Reason:
LGK Lc_AdminLex: no dictionary loaded (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20027501 RECO_ERROR_75_01
Reason:
LGK Lc_AdminLex: invalid parameter "awnk" (application number). Internal error.
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20027502 RECO_ERROR_75_02
Reason:
LGK Lc_AdminLex: invalid parameter "nrtl" (number of partial dictionary too large). Internal error.
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20027503 RECO_ERROR_75_03
Reason:
LGK Lc_AdminLex: invalid parameter "funco" (function code). Internal error.
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20027505 RECO_ERROR_75_05
Reason:
LGK Lc_AdminLex: selected partial dictionary doesnt exist, internal code 5. Internal error.
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20027506 RECO_ERROR_75_06
Reason:
LGK Lc_AdminLex: selected partial dictionary doesnt exist, internal code 6. Internal error.
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
2002750A RECO_ERROR_75_0A
Reason:
Dictionary damaged: invalid dictionary mode (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
2002750C RECO_ERROR_75_0C
Reason:
Dictionary damaged: too many partial dictionaries (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
2002750D RECO_ERROR_75_0D
Reason:
Dictionary damaged: minimum string length too small (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
2002750E RECO_ERROR_75_0E
Reason:
Dictionary damaged: maximum string length too large (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
2002750F RECO_ERROR_75_0F
Reason:
Dictionary damaged: maximum string length less than or equal to minimum string length (internal
error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20027512 RECO_ERROR_75_12
Reason:
Dictionary damaged: overlap of length ranges (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20027514 RECO_ERROR_75_14
Reason:
Dictionary damaged: faulty dictionary entry (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20027515 RECO_ERROR_75_15
Reason:
Dictionary damaged: delimiter (0) missing at the end of a length area (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20027521 RECO_ERROR_75_21
Reason:
Dictionary damaged: too many terms in a length area (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20027523 RECO_ERROR_75_23
Reason:
LGK Lc_GetLex: no dictionary loaded (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20027525 RECO_ERROR_75_25
Reason:
LGK Lc_GetLexStat: no dictionary loaded (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20027528 RECO_ERROR_75_28
Reason:
LGK Lc_GetLexStat: partial dictionary doesnt exist (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
20027529 RECO_ERROR_75_29
Reason:
LGK Lc_AdminLex: function code no longer supported (generate/delete partial dictionary). Internal
error.
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
2002A101 RECO_ERROR_A1_01
Reason:
"send" expected, "receive" received (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
2002A102 RECO_ERROR_A1_02
Reason:
"receive" expected, "send" received (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
2002A501 RECO_ERROR_A5_01
Reason:
Command not allowed in present unit status (internal error).
Application:
Abort the current transaction.
Measure:
Report the error log of this entry to service.
StCode:
20008000 CDM_INVALID_CAS_SLOT
Reason:
Invalid cassette slot.
Application:
Get status in order to determine the maximum number of cassette slots.
20008001 CDM_ERROR_SELFTEST
Reason:
Error in self-test.
Measure:
Check acknowledge buffer and hardware.
20008002 CDM_INVALID_ERROR_DATA
Reason:
Internal error. Possible hardware error.
Measure:
Report the error log of this entry to Service. Check the hardware if necessary.
20008003 CDM_INVALID_WARNING_DATA
Reason:
Internal error. Possible hardware error.
Measure:
Report the error log of this entry to Service. Check the hardware if necessary.
20008004 CDM_CSCEDS_DLL_NOT_FOUND
Reason:
The error only occurs with the coded V.24 line to the CDM. The CSCEDS.DLL file was not found in
the <CSCROOT>\DLL directory.
Measure:
Copy the DLL into the <CSCROOT>\DLL directory from the release diskette.
20008005 CDM_CSCEDS_DLL_OPEN_FAILED
Reason:
The DLL for software encoding, CSCEDS.DLL, could not be opened.
Measure:
Check access rights and attributes of this file.
20008006 CDM_INVALID_CRC
Reason:
Invalid CRC (check character) received with encoded line.
Measure:
Initialize the line again. Check the hardware.
20008007 CDM_INVALID_KEYWORD_LEN
Reason:
The keyword specified in the parameter block has an invalid length.
Application:
Check application program.
20008009 CDM_INVALID_CAS_DATA_SEL
Reason:
The segment selector of the pointer for the input buffer "CdmCasPara.pData" specified in the
parameter block is invalid.
Application:
Check application program.
28000100 CDM_INVALID_TRANSPORT
Reason:
No cash in collecting tray for transport command.
A cash-out command has been issued without previous dispensation, or no money has been
detected in the collecting tray.
Application:
Check the application Determine why there is no cash in the collecting tray. Change application
program if necessary.
28000200 CDM_TRANSP_DIR_NOT_AVAIL
Reason:
Transport in the desired direction is illegal.
Application:
Correct parameter in transport job.
28000300 CDM_REJ_CAS_FULL
Reason:
Remaining capacity of the reject cassette too small.
The number of banknotes to be dispensed for this job cannot be transported into the reject cassette
as the remaining capacity in the reject cassette is insufficient.
Application:
Terminate transaction, lock cash-out function.
Measure:
Operator call (empty reject cassette)
28000400 CDM_PLAUSIBILITY_ERROR
Reason:
Plausibility check on job unsuccessful (syntax error in job) or wrong controller setting.
Application:
Correct application program.
Measure:
Check the controller setting.
28001000 CDM_INVALID_BLK_LEN
Reason:
Incorrect block length. Error in job.
Application:
Correct application program.
28001100 CDM_INVALID_DEV_ID
Reason:
Incorrect device specification. Error in job.
Application:
Correct application program.
28001200 CDM_INVALID_COMMAND
Reason:
Wrong job specification / Job not available
- Error in job
- Separator locked (Retract and quit executed, RTR_LOCK:Y)
- Retract job issued although no transport job carried out first
Measure:
Correct application program or release separator after removal of retraced cash from stackers
(RTR_LOCK:N)
28001300 CDM_INVALID_COMMAND_LEN
Reason:
Incorrect job length. Error in job.
Application:
Correct application program.
28001400 CDM_SUBMODUL_NOT_AVAIL
Reason:
The cassette addressed by the application does not exist (programming error).
The measuring station, photosensor amplifier or the cassette cannot be accessed via the internal
interface (hardware error).
Application:
Correct the application program. In the case of hardware errors terminate the transaction, disable
the cash-out function.
Measure:
Insert cassette in cassette position and log on
Check hardware (switches, contacts, lines)!
28001500 CDM_INVALID_STATUS_SPEC
Reason:
Attempt to read from an unknown area during a status job.
Application:
Change application program.
28001600 CDM_INVALID_AREA
Reason:
An unknown name has been transferred in a status job.
Application:
Change application program.
28001700 CDM_INVALID_BLK_LEN_CHAR
Reason:
Length specification in the job not hexadecimal. Syntax error in job.
Application:
Change application program.
28001800 CDM_INVALID_TRANSPORT_SPEC
Reason:
An invalid transport destination has been specified in the job.
Application:
Change application program.
28001900 CDM_INVALID_SEPARATOR
Reason:
An illegal separator has been used in the job.
Application:
Change application program.
28001A00 CDM_BUSY
Reason:
A job was previously issued and is still busy (e.g. log on cassette without time monitor), so the
current job cannot yet be processed.
Application:
Change application program or terminate the previous job.
28001B00 CDM_CAS_PROT_ERROR_AREA_N
Reason:
An attempt has been made to write in the write-protected area (AREA_N) of the cassette EE-
PROM.
Application:
Change application program.
28001C00 CDM_PUT_NOT_AVAIL
Reason:
There is no PUT PROM in the cash-out controller
This message only occurs in self-test jobs.
Measure:
You can continue to use the device even without the PUT PROM. Customer Service should be
informed and the cash-out controller should be equipped with a PUT PROM
28001D00 CDM_INVALID_SPEC_LBAMP
Reason:
An illegal specification has been transferred in the supervisor job for accessing the photosensor
amplifier.
Application:
Change application program.
28002000 CDM_VALUE_NOT_AVAIL_R
Reason:
Amount demanded cannot be dispensed. Cash can basically still be dispensed.
In currency-dependent dispensing:
the desired amount cannot be dispensed.
In currency-independent dispensing:
the desired combination of banknotes cannot be dispensed.
Application:
Read out the warning status of the cassette and make a cassette-specific evaluation.
Measure:
As further banknotes can be dispensed, no immediate action is required. Apart from this, reaction
according to the message.
28002100 CDM_LB_MS_TIMEOUT
Reason:
Time-out in photosensor of measuring station
Money jam in the transport path between path monitor of first dispensing module and photosensor
of measuring station.
Application:
Disable cash-out function
Measure:
Open device, check transport paths for remaining banknotes, if necessary inform system
administrator.
28002200 CDM_LB_L1_TIMEOUT
Reason:
Time-out photosensor L1
Money jam in transport path between the photosensor of the measuring station and photosensor
L1.
Application:
Disable cash-out function
Measure:
Open device, check transport paths for remaining banknotes.
If necessary, inform system administrator.
28002300 CDM_LB_COL_TRAY_TIMEOUT
Reason:
Time-out for collecting tray photosensor L19
Money jam in the transport path between photosensor L1 and photosensor L19.
Application:
Disable cash-out function
Measure:
Open device, check transport paths for remaining banknotes.
If necessary, inform system administrator.
28002400 CDM_LB_REJ_TIMEOUT
Reason:
Time-out in photosensor L20 for reject cassette
Money jam in transport path between photosensor L1 and reject cassette photosensor L20.
Application:
Disable cash-out function
Measure:
Open device, check transport paths for remaining banknotes.
If necessary, inform system administrator.
28002500 CDM_SINGLE_REJ_ERROR
Reason:
Single reject switch defective (Hardware error)
Cash-out function can still be operated, but no further single rejects (only bundle rejects).
Measure:
Check single reject switch
28002600 CDM_DOUPLE_DISPENSING
Reason:
All banknotes were identified as multiple dispenses.
Contents of cassette:
- the cassette contains the wrong banknotes.
Hardware error:
- the cassette or the dispenser module is defective
- the measuring station is defective, i.e. all banknotes are recognized as illegal
Application:
With the wrong cassette contents, evaluate the warning status for the cassette or lock the cassette,
if necessary.
Measure:
Check cassette contents, inform system administrator. Check cassette, dispenser module,
measuring station. If necessary, carry out Reference value determination.
28002700 CDM_DMODUL_ERROR
Reason:
In the dispensing procedure, additional banknotes have been dispensed without the clutch being
supplied with power. The dispenser module is defective (Hardware error).
Application:
Lock the dispenser module for cash-out transactions
Measure:
Check the dispenser module
28002800 CDM_VALUE_NOT_AVAIL_A
Reason:
Requested amount cannot be dispensed
Contents of cassette:
This amount cannot be dispensed in the selected currency, however, other currencies (if any) can
still be dispensed.
- cassette(s) empty
- cassette(s) locked (software lock)
Hardware error:
- cassette(s) locked (hardware lock)
- no reference value in measuring station
- money jam in dispenser module
- values in cassette(s) not up-to-date
- main motor of cash-out module not functioning or too slow
Application:
Read out the warning status.
If necessary, lock cash-out for the currency
Measure:
Action appropriate to message.
28002900 CDM_CAS_INVALID_CURRENCY
Reason:
There is no cassette for the requested currency or the job contained the wrong value in the
parameter for the desired currency.
Application:
For programming errors only: change application program
Measure:
Cassette error: Request the system operator to insert a cassette with the desired currency
28002A00 CDM_INVALID_NR_NOTES
Reason:
The parameter specifying the banknote denomination in the job is larger than the allowed maximum
(maximum = 40 banknotes)
Application:
Change application program
28002B00 CDM_ERROR_LBAMP
Reason:
Evaluation electronics of the photosensor amplifier defect (Hardware error).
Application:
Disable cash-out
Measure:
Call Customer Service: Replace controller for cash-out module
28002C00 CDM_INVALID_CONFIG
Reason:
Unknown device configuration (Hardware error)
Application:
Disable cash-out function
Measure:
Carry out device initialization (the cassettes have to be removed first, there should be no banknotes
in the transport path and all photosensors should be open)
If device initialization cannot be carried out successfully, replace the controller for the dispenser
module.
28002D00 CDM_LB_L17_L25_ERROR
Reason:
Photosensor L1, L17, L25 or control of individual reject switches defective (Hardware error).
Application:
Disable cash-out function
Measure:
Check photosensor and individual reject switch and replace if necessary.
28003100 CDM_DMODUL_1_TIMEOUT
Reason:
Time-out of path monitor in first dispenser module
Banknote jam, banknote(s) do not reach the path monitor photosensor in the first dispenser
module.
Application:
Disable cash-out function
Measure:
Eliminate money jam, check whether any bank- notes are in the transport path, if necessary inform
system administrator.
28003200 CDM_DMODUL_2_TIMEOUT
Reason:
Time-out of path monitor in second dispenser module
Money jam, banknote(s) do not reach the path monitoring photosensor in the second dispenser
module.
Application:
Disable cash-out function
Measure:
Eliminate money jam, check whether there are any banknotes in the transport path, if necessary
inform system administrator.
28003300 CDM_DMODUL_3_TIMEOUT
Reason:
Time-out of path monitor in third dispenser module
Money jam, banknote(s) do not reach the path monitoring photosensor in the third dispenser
module.
Application:
Disable cash-out function
Measure:
Eliminate money jam, check whether there are any banknotes in the transport path, if necessary
inform system administrator.
28003400 CDM_DMODUL_4_TIMEOUT
Reason:
Time-out of path monitor in fourth dispenser module
Money jam, banknote(s) do not reach the path monitoring photosensor in the fourth dispenser
module.
Application:
Disable cash-out module
Measure:
Eliminate money jam, check whether there are any banknotes in the transport path, if necessary
inform the system administrator.
28003500 CDM_DMODUL_5_TIMEOUT
Reason:
Time-out of path monitor in fifth dispenser module
Money jam; banknote(s) do not reach the path monitoring photosensor of the fifth dispenser
module.
Application:
Disable cash-out function
Measure:
Eliminate money jam, check whether there are any banknotes in the transport path, if necessary
inform the system administrator.
28005000 CDM_LB_L17_CONVERED
Reason:
Photosensor L17 blocked
UNDEFINED CASH OPERATION!!
Money jam, there is still at least one banknote under the photosensor indicated.
Customer can access part of the cash and/or manipulates L17.
Application:
Disable cash-out function
Measure:
Remove money jam, check transport path.
Inform system administrator where appropriate (check photosensor)
28005100 CDM_LB_L18_OR_L22_CONVERED
Reason:
Photosensor L18 or L22 blocked
UNDEFINED CASH OPERATION !!
Money jam, there is still at least one banknote under the photosensor indicated.
Application:
Disable cash-out function
Measure:
Eliminate money jam, check transport path.
If necessary inform system administrator (check photosensor)
28005110 CDM_R_LB_L18_COVERED
Reason:
Photosensor L18 does not become free
Cash not accessible by customer!
Money jam, there is at least 1 banknote under the photosensor specified.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path.
If necessary inform system administrator (check photosensors)
28005111 CDM_R_LB_L18_RETRACT_COVERED
Reason:
Photosensor L18 does not become free
Retract not carried out properly
shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam, there is at least 1 banknote under the photosensor specified.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28005118 CDM_R_LB_L18_NOT_REACHED
Reason:
Photosensor L18 is not reached
Cash not accessible by customer!
Money jam during delivery.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path.
If necessary inform system administrator (check photosensors)
28005119 CDM_R_LB_L18_RETR_NOT_REACHED
Reason:
Photosensor L18 is not reached
Retract not carried out properly
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam with retract.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
if necessary inform system administrator (check photosensors)
28005200 CDM_LB_L19_COVERED
Reason:
Photosensor L19 blocked
UNDEFINED CASH OPERATION!!
Money jam, there is still at least one banknote under the photosensor indicated.
Application:
Disable cash-out function
Measure:
Eliminate money jam, check transport path.
If necessary inform system administrator (check photosensor)
28005210 CDM_R_LB_L19_COVERED
Reason:
Photosensor L19 does not become free
Cash not accessible by customer!
Money jam during delivery, there is still at least 1 banknote under the photosensor indicated.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path.
If necessary inform system administrator (check photosensors)
28005211 CDM_R_LB_L19_RETRACT_COVERED
Reason:
Photosensor L19 does not become free
Retract not carried out properly
shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam, there is still at least 1 banknote under the photosensor indicated.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28005218 CDM_R_LB_L19_NOT_REACHED
Reason:
Photosensor L19 is not reached
Cash not accessible by customer!
Money jam during delivery.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28005219 CDM_R_LB_L19_RETR_NOT_REACHED
Reason:
Photosensor L19 is not reached
Retract not carried out properly
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam during retract.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28005300 CDM_LB_L20_COVERED
Reason:
Photosensor L20 blocked.
UNDEFINED CASH OPERATION!!
Money jam, there is still at least one banknote under the photosensor indicated.
Application:
Disable cash-out function
Measure:
Eliminate money jam, check transport path, if necessary inform system administrator (check
photosensor)
28005400 CDM_LB_L21_COVERED
Reason:
Photosensor L21 blocked
THE COMPLETE AMOUNT CAN BE ACCESSED BY THE CUSTOMER !!
Money jam, there is still at least one banknote under the photosensor indicated.
Application:
Disable cash-out function
Measure:
Eliminate money jam, check transport path, if necessary inform system administrator (check
photosensor)
28005410 CDM_R_LB_L21_COVERED
Reason:
Photosensor L21 does not become free
Cash not accessible by customer!
Money jam during single reject.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path,
If necessary inform system administrator (check photosensors)
28005418 CDM_R_LB_L21_NOT_REACHED
Reason:
Photosensor L21 is not reached
Cash not accessible by customer!
Money jam during single reject
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path,
If necessary inform system administrator (check photosensors)
28005500 CDM_LB_L22_COVERED
Reason:
Photosensor L22 does not become free
UNDEFINED CASH-OUT!!
Money jam, there is still at least 1 banknote under the photosensor indicated.
Application:
Disable cash-out function
Measure:
Eliminate money jam, check transport path,
If necessary inform system administrator (check photosensors)
28005510 CDM_R_LB_L22_COVERED
Reason:
Photosensor L22 does not become free
Cash not accessible by customer!
Money jam during delivery, there is still at least 1 banknote under the photosensor indicated.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path. If necessary inform system administrator (check
photosensors)
28005511 CDM_R_LB_L22_RETRACT_COVERED
Reason:
Photosensor L22 does not become free
Retract not carried out properly
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam, there is still at least 1 banknote under the photosensor indicated.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28005518 CDM_R_LB_L22_NOT_REACHED
Reason:
Photosensor L22 is not reached
Cash not accessible by customer!
Money jam during delivery.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28005519 CDM_R_LB_L22_RETR_NOT_REACHED
Reason:
Photosensor L22 is not reached
Retract not carried out properly
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam during retract.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28005610 CDM_R_LB_L23_COVERED
Reason:
Photosensor L23 does not become free
Cash not accessible by customer!
Money jam, there is still at least 1 banknote under the photosensor indicated.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28005611 CDM_R_LB_L23_RETRACT_CONVERED
Reason:
Photosensor L23 does not become free
Retract not carried out properly
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam, there is still at least 1 banknote under the photosensor indicated.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28005618 CDM_R_LB_L23_NOT_REACHED
Reason:
Photosensor L23 is not reached
Cash not accessible by customer!
Money jam during delivery.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28005619 CDM_R_LB_L23_RETR_NOT_REACHED
Reason:
Photosensor L23 is not reached
Retract not carried out properly
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam during retract.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28005700 CDM_SWIVEL_ARM_ERROR_DOWN
Reason:
Does not reach the bottom Collecting tray swivel arm.
The amount cannot be accessed by the customer !
Hardware error
Application:
Disable cash-out function
Measure:
Check swivel arm, sensor
28005710 CDM_R_SWIVEL_ARM_ERROR_DOWN
Reason:
Swivel arm does not reach the bottom.
The amount cannot be accessed by the customer !
Hardware error
Application:
Disable cash-out function
Measure:
Check swivel arm, sensor
28005800 CDM_SWIVEL_ARM_ERROR_UP
Reason:
Collecting tray swivel arm does not reach the top.
The amount cannot be accessed by the customer !
Hardware error
Application:
Disable cash-out function
Measure:
Check swivel arm, sensor
28005810 CDM_R_SWIVEL_ARM_ERROR_UP
Reason:
Swivel arm does not reach the top position.
Cash not accessible by customer!
Hardware error
Application:
Disable cash-out function
Measure:
Check swivel arm, sensor
28005B00 CDM_CASH_SLOT_ERROR_DOWN
Reason:
Money slot/shutter does not close completely
Hardware error
The error code is used as general error message with outdoor units with integrated door module
(exception: door module is controlled by application). The door module signals the error code when,
- the door cannot be closed or opened completely,
- the photo sensor in the cash trough or cash slot are covered partially or completely,
- the manual switch for the door module is in manual mode position.
Application:
Disable cash-out function
Measure:
Check money slot, sensor, shutter
28005B10 CDM_R_SHUTTER_CLOSE_ERROR
Reason:
Shutter was not closed completely
Cash not accessible by customer!
Hardware error or manipulation of module
Application:
Disable cash-out function
Measure:
Check shutter, sensor
28005B11 CDM_R_SHUTTER_RETR_CLOSE_ERR1
Reason:
Shutter was not closed completely
Retract correctly performed
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Hardware error or manipulation of module
Application:
Disable cash-out function
Measure:
Check shutter, sensor
28005B12 CDM_R_SHUTTER_RETR_CLOSE_ERR2
Reason:
Shutter was not closed completely
Retract not carried out properly
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Hardware error or manipulation of module
Application:
Disable cash-out function
Measure:
Check shutter, sensor
28005B13 CDM_R_SHUTTER_CLOSE_ERROR2
Reason:
Shutter was not closed completely
CUSTOMER REMOVED THE CASH
Hardware error or manipulation of module
Application:
Disable cash-out function
Measure:
Check shutter, sensor
28005C00 CDM_CASH_SLOT_ERROR_UP
Reason:
Money slot/shutter does not open completely
The amount cannot be accessed by the customer !
Hardware error or the module is being manipulated
Application:
Disable cash-out function
Measure:
Check money slot, sensor, shutter
28005C10 CDM_R_SHUTTER_OPEN_ERROR
Reason:
Shutter does not open completely
CASH IS ACCESSIBLE BY CUSTOMER!!!
Hardware error or manipulation of module
Application:
Disable cash-out function
Measure:
Check shutter, sensor
28005C11 CDM_R_SHUTTER_RETR_OPEN_ERR1
Reason:
Shutter was not completely open
Retract correctly performed
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Hardware error or manipulation of module
Application:
Disable cash-out function
Measure:
Check shutter, sensor
28005C12 CDM_R_SHUTTER_RETR_OPEN_ERR2
Reason:
Shutter was not completely open
Retract not carried out properly
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Hardware error or manipulation of module
Application:
Disable cash-out function
Measure:
Check shutter, sensor
28005C13 CDM_R_SHUTTER_OPEN_ERROR2
Reason:
Shutter was not completely open
CUSTOMER REMOVED THE CASH !!!
Hardware error or manipulation of module
Application:
If repeated: Disable cash-out function
Measure:
Check shutter, sensor
28005D00 CDM_FEED_JAM_LB_L17
Reason:
Money does not reach L17
The amount cannot be accessed by the customer !
Money jam in transport path from L18/L22 to L17
Application:
Disable cash-out function
Measure:
Eliminate money jam, check transport path.
If necessary inform system administrator (check photosensors)
28005D10 CDM_R_MOTOR2_NO_CLOCKS
Reason:
Transport motor M2 does not return timing pulses
Cash transport to customer aborted
Cash not yet accessible by customer!
Hardware error
Application:
Disable cash-out function
Measure:
Check transport motor M2
28005D11 CDM_R_MOTOR2_RETR_NO_CLOCKS
Reason:
Transport motor M2 does not return timing pulses
Retract transport aborted
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Hardware error
Application:
Disable cash-out function
Measure:
Check transport motor M2
28005F10 CDM_R_LB_L25_COVERED
Reason:
Photosensor L25 blocked
The amount cannot be accessed by the customer !
Money jam, there is still at least one banknote under the photosensor indicated.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path.
If necessary inform system administrator (check photosensors)
28005F11 CDM_R_LB_L25_RETRACT_COVERED
Reason:
Photosensor L25 does not become free
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam, there is at least 1 banknote under the photosensor indicated.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary, inform system administrator (check photosensors)
28005F18 CDM_R_LB_L25_NOT_REACHED
Reason:
Photosensor L25 is not reached
Cash not accessible by customer
Money jam during delivery.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary, inform system administrator (check photosensors).
28005F19 CDM_R_LB_L25_RETR_NOT_REACHED
Reason:
Photosensor L25 is not reached
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam during retract.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary, inform system administrator (check photosensors)
28006300 CDM_FEED_JAM_LB_L21
Reason:
Money does not reach L21 (bundle reject)
The money cannot be accessed by the customer !
Money jam on transport path between L18/L22 and L21
Application:
Disable cash-out function
Measure:
Eliminate money jam, check transport paths
System administrator: (check photosensors)
28006310 CDM_R_LB_L21_REJECT_COVERED
Reason:
Photosensor L21 does not become free during bundle reject
Cash not accessible by customer!
Money jam during bundle reject.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
System administrator: (check photosensors)
28006311 CDM_R_LB_L21_RETRACT_COVERED
Reason:
Photosensor L21 does not become free
Retract not carried out properly
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam during retract
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
System administrator: (check photosensors)
28006318 CDM_R_LB_L21_REJECT_NOT_REACHED
Reason:
Photosensor L21 not reached during bundle reject
Cash not accessible by customer!
Money jam during bundle reject
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
System administrator: (check photosensors)
28006319 CDM_R_LB_L21_RETR_NOT_REACHED
Reason:
Photosensor L21 is not reached
Retract not carried out properly
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam during retract
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
System administrator: (check photosensors)
28007010 CDM_R_LB_L26_COVERED
Reason:
Retract was performed correctly after TIMEOUT with cash presentation
Photosensor L26 did not become free
Customer did not remove cash with the time specified in TO_CUSTM. When command CDnTROL
or CDnTROD (transport cash into frontload - or default direction) was issued, a retract was
performed.
Impossible to say what was retracted.
Measure:
None since system is completely operable.
28007011 CDM_R_LB_L26_RETRACT_COVERED
Reason:
Photosensor L26 does not become free
Retract not carried out properly
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam, there is still at least 1 banknote under the photosensor indicated.
Customer could access part of the banknotes and/or manipulated L26.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator ( check photosensors)
28007012 CDM_R_LB_L26_UE_COVERED
Reason:
Photosensor L26 unexpectedly covered
Cash not accessible by customer!
Manipulation
Application:
Repeat complete separation and transport. If error recurs: Disable cash-out function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator ( check photosensors)
28007013 CDM_R_LB_L26_RETRACT_UE_COVERED
Reason:
Photosensor L26 unexpectedly covered
Retract not carried out properly
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Manipulation, cash was offered correctly before. Photosensor L26 was covered unexpectedly from
outside while cash was retracted.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007018 CDM_R_LB_L26_NOT_REACHED
Reason:
Photosensor L26 is not reached
Cash not accessible by customer!
Money jam during delivery.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007019 CDM_R_LB_L26_BEFORE_RETR_FREE
Reason:
Photosensor L26 already free before retract command
CUSTOMER REMOVED THE CASH !!!
Customer removed cash completely before retract command. Cash-out was performed correctly.
28007110 CDM_R_LB_L27_COVERED
Reason:
Retract was performed correctly after TIMEOUT with cash presentation
Photosensor L27 did not become free
Customer did not remove cash within the time specified in TO_CUSTM. On command
TRANSPORT CASH INTO REARLOAD or DEFAULT DIRECTION, a retract was performed.
Impossible to say what was retracted.
Measure:
None since system is completely operable.
28007111 CDM_R_LB_L27_RETRACT_COVERED
Reason:
Photosensor L27 does not become free
Retract not carried out properly
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam, there is still at least 1 banknote under the photosensor indicated.
Customer had access to part of the banknotes
Application:
Disable cash-out function
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007112 CDM_R_LB_L27_UE_COVERED
Reason:
Photosensor L27 unexpectedly covered
Cash not accessible by customer!
Manipulation
Application:
Repeat complete separation and transport. If error recurs: Disable cash-out function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007113 CDM_R_LB_L27_RETRACT_UE_COVERED
Reason:
Photosensor L27 unexpectedly covered
Retract not carried out properly
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Manipulation, the cash was offered correctly before. Photosensor L27 was covered unexpectedly
from the outside while cash was retracted.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007118 CDM_R_LB_L27_NOT_REACHED
Reason:
Photosensor L27 is not reached
Cash not accessible by customer!
Money jam during delivery.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007119 CDM_R_LB_L27_BEFORE_RETR_FREE
Reason:
Photosensor L27 becomes free nevertheless
CUSTOMER REMOVED THE CASH !!!
Customer removed cash completely at beginning of retract command. Cash-out was performed
correctly.
28007210 CDM_R_LB_L28_COVERED
Reason:
Photosensor L28 does not become free
Cash not accessible by customer!
Money jam, there is still at least 1 banknote under the photosensor indicated.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007211 CDM_R_LB_L28_RETRACT_COVERED
Reason:
Photosensor L28 does not become free
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam, there is still at least 1 banknote under the photosensor indicated.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007218 CDM_R_LB_L28_NOT_REACHED
Reason:
Photosensor L28 is not reached
Cash not accessible by customer!
Money jam during delivery.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007219 CDM_R_LB_L28_RETR_NOT_REACHED
Reason:
Photosensor L28 is not reached
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam during retract.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007310 CDM_R_LB_L29_COVERED
Reason:
Photosensor L29 does not become free
Cash not accessible by customer!
Money jam, there is still at least 1 banknote under the photosensor indicated.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007311 CDM_R_LB_L29_RETRACT_COVERED
Reason:
Photosensor L29 does not become free
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam, there is still at least 1 banknote under the photosensor indicated.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007318 CDM_R_LB_L29_NOT_REACHED
Reason:
Photosensor L29 is not reached
Cash not accessible by customer!
Money jam during delivery.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007319 CDM_R_LB_L29_RETR_NOT_REACHED
Reason:
Photosensor L29 is not reached
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam during retract.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007410 CDM_R_LB_L30_COVERED
Reason:
Photosensor L30 does not become free
Cash not accessible by customer!
Money jam, there is still at least 1 banknote under the photosensor indicated.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007411 CDM_R_LB_L30_RETRACT_COVERED
Reason:
Photosensor L30 does not become free
Retract not carried out properly
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam, there is still at least 1 banknote under the photosensor indicated.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007418 CDM_R_LB_L30_NOT_REACHED
Reason:
Photosensor L30 is not reached
Cash not accessible by customer!
Money jam during delivery.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE). If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007419 CDM_R_LB_L30_RETR_NOT_REACHED
Reason:
Photosensor L30 is not reached
Retract not carried out properly
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam during retract.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007510 CDM_R_LB_L31_COVERED
Reason:
Photosensor L31 does not become free
Cash not accessible by customer!
Money jam, there is still at least 1 banknote under the photosensor indicated.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007511 CDM_R_LB_L31_RETRACT_COVERED
Reason:
Photosensor L31 does not become free
Retract not carried out properly
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam, there is still at least 1 banknote under the photosensor indicated.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007518 CDM_R_LB_L31_NOT_REACHED
Reason:
Photosensor L31 is not reached
Cash not accessible by customer!
Money jam during delivery.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007519 CDM_R_LB_L31_RETR_NOT_REACHED
Reason:
Photosensor L31 is not reached
Retract not carried out properly
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam during retract.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007610 CDM_R_LB_L32_COVERED
Reason:
Photosensor L32 does not become free
Cash not accessible by customer!
Money jam, there is still at least 1 banknote under the photosensor indicated.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007611 CDM_R_LB_L32_RETRACT_COVERED
Reason:
Photosensor L32 does not become free
Retract not carried out properly
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam, there is still at least 1 banknote under the photosensor indicated.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007618 CDM_R_LB_L32_NOT_REACHED
Reason:
Photosensor L32 is not reached
Cash not accessible by customer!
Money jam during delivery.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007619 CDM_R_LB_L32_RETR_NOT_REACHED
Reason:
Photosensor L32 is not reached
Retract not carried out properly
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam during retract.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007710 CDM_R_LB_L33_COVERED
Reason:
Photosensor L33 does not become free
Cash not accessible by customer!
Money jam, there is still at least 1 banknote under the photosensor indicated.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007711 CDM_R_LB_L33_RETRACT_COVERED
Reason:
Photosensor L33 does not become free
Retract not carried out properly
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam, there is still at least 1 banknote under the photosensor indicated
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007718 CDM_R_LB_L33_NOT_REACHED
Reason:
Photosensor L33 is not reached
Cash not accessible by customer!
Money jam during delivery.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007719 CDM_R_LB_L33_RETR_NOT_REACHED
Reason:
Photosensor L33 is not reached
Retract not carried out properly
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam during retract.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007910 CDM_R_LB_L35_COVERED
Reason:
Photosensor L35 does not become free
Cash not accessible by customer!
Money jam, there is still at least 1 banknote under the photosensor indicated.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007911 CDM_R_LB_L35_RETRACT_COVERED
Reason:
Photosensor L35 does not become free
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam, there is still at least 1 banknote under the photosensor indicated.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007918 CDM_R_LB_L35_NOT_REACHED
Reason:
Photosensor L35 is not reached
Cash not accessible by customer!
Money jam during delivery.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007919 CDM_R_LB_L35_RETR_NOT_REACHED
Reason:
Photosensor L35 is not reached
Shutter was completely open and is closed again completely
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Money jam during retract.
Application:
Issue job TRANSPORT CASH INTO REJECT CASSETTE. If error recurs, disable cash-out
function.
Measure:
Eliminate money jam, check transport path
If necessary inform system administrator (check photosensors)
28007B10 CDM_R_G9_NOT_REACHED
Reason:
Photosensor G9 (bundle reject switch) is not reached
Cash not accessible by customer!
Hardware error
Bundle reject switch does not reach reject position.
Application:
Disable cash-out function
Measure:
Check transport path, reject rocker for function, if necessary notify system administrator
28007B11 CDM_R_G9_RETRACT_NOT_REACHED
Reason:
Photosensor G9 (bundle reject switch) is not reached
Retract not carried out properly
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Bundle reject switch does not reach reject position.
Reject rocker cannot be moved into reject position in order to complete the retract operation. The
retract operation is in the collecting tray.
Application:
Disable cash-out function
Measure:
Check transport path, reject rocker for function, if necessary notify system administrator
28007C10 CDM_R_G8_NOT_REACHED
Reason:
Photosensor G8 (bundle reject switch) is not reached
Cash not accessible by customer!
Hardware error
Bundle reject switch does not reach transport position
Application:
Disable cash-out function
Measure:
Check transport path, reject rocker for function, if necessary notify system administrator (check
photosensors)
28007C11 CDM_R_G8_RETRACT_NOT_REACHED
Reason:
Photosensor G8 (bundle reject switch) is not reached
Retract not carried out properly
CASH WAS ACCESSIBLE BY CUSTOMER!!!
Bundle reject switch does not reach transport position.
The retract operation does not reach the collecting tray.
Application:
Disable cash-out function
Measure:
Check transport path, reject rocker for function, if necessary notify system administrator (check
photosensors)
28009000 CDM_MS_TIMEOUT
Reason:
Time-out during communication with the measuring station (Hardware error)
Application:
Repeat job, if the error occurs again, disable the cash-out function
Measure:
Check electronic measuring station, wiring
28009100 CDM_LBAMP_TIMEOUT
Reason:
Time-out during communication with the photosensor amplifier.
If this error occurs in a transport command,
AN UNDEFINED CASH-OUT TAKES PLACE!!
Sporadic error or Hardware error
Application:
Repeat job, if the error occurs again, disable the cash-out function
Measure:
Check electronic controller, wiring
28009200 CDM_CUS_RELAIS_NOT_AVAIL
Reason:
Customer relay not connected
Hardware error, Programming error
Application:
f necessary, change program, otherwise:
Measure:
Check customer relay, cable connections
2800B000 CDM_CAS_RELEASE_ERROR
Reason:
Error when releasing the cassette
An error has occurred while one or several cassette(s) were released
Application:
Repeat job, if the error occurs again, read out cassette and warning status
(Code word for cassette status: "____STAT", if necessary, call Customer Service)
Measure:
Check cassette, dispenser module, wiring
2800B100 CDM_CAS_INSERT_ERROR
Reason:
Error when initiating the cassette
An error has occurred when one or several cassette(s) were being initialized
Application:
Repeat job, if the error occurs again, read out cassette and warning status
(Code word for cassette status: "____STAT", if necessary, call Customer Service)
Measure:
Check cassette, dispenser module, wiring
2800B200 CDM_REJ_CAS_NOT_AVAIL
Reason:
No reject cassette
The reject cassette has not been inserted in the module or a hardware error has occurred (cable,
sensor).
Measure:
Insert reject cassette
System administrator: Check cassette, dispenser module, wiring
2800B300 CDM_CAS_NOT_AVAIL
Reason:
There is no dispensing cassette
At least one of the cassettes called in a dispensing job is not available or a hardware error has
occurred (cable, sensor)
Application:
Specify another denomination, activate alternative denomination or
Measure:
Log on and insert the missing cassette(s)
System administrator:
Check cassette, dispenser module, wiring
2800B400 CDM_CAS_HANDLING_TIMEOUT
Reason:
Time-out at cassette initialization/release
It was not possible to initialize or release the cassette successfully in the time specified in the job.
Measure:
Repeat the job and insert the relevant cassette(s)
System administrator:
Check cassette, dispenser module (switch), wiring
2800B510 CDM_MS_EEPROM_ERROR
Reason:
EE-PROM defect (Hardware error)
Measure:
Replace the measuring station electronics, if necessary, replace sensor
2800B511 CDM_MS_MOTOR_ERROR
Reason:
Main motor is not working (Hardware error)
Measure:
Replace the measuring station electronics, if necessary, replace sensor
2800B512 CDM_MS_MOTOR_SPEED_ERROR
Reason:
Incorrect motor speed (Hardware error)
Measure:
Replace the measuring station electronics, if necessary, replace sensor
2800B513 CDM_MS_CPU_ERROR
Reason:
Hardware error (processor)
Measure:
Replace the measuring station electronics, if necessary, replace sensor
2800B514 CDM_MS_EPROM_ERROR
Reason:
Hardware error (E-PROM)
Measure:
Replace the measuring station electronics, if necessary, replace sensor
2800B523 CDM_CAS_BUSY
Reason:
Cassette busy (pressure being accumulated)
Measure:
Replace controller; if necessary, replace the electronics of the dispenser module
2800B530 CDM_CAS_NO_REJECT_POSSIBLE
Reason:
Reject position cannot be reached. Reject processes are no longer possible (also no single reject).
Cash not accessible by customer!
Measure:
Replace controller; if necessary, replace the electronics of the dispenser module. Check Reject
cassette.
2800B531 CDM_CAS_NO_RETRACT_POSSIBLE
Reason:
Retract position cannot be reached. No retracts can be performed any longer. Rejects are possible.
CASH WAS ACCESSIBLE BY CUSTOMER!!
Measure:
Replace controller; if necessary, replace the electronics of the dispenser module
2800B534 CDM_CAS_CPU_ERROR
Reason:
Processor defect
Measure:
Replace controller; if necessary, replace the electronics of the dispenser module
2800B535 CDM_CAS_RAM_ERROR
Reason:
RAM defect
Measure:
Replace controller; if necessary, replace the electronics of the dispenser module
2800B536 CDM_CAS_EPROM_CHKSUM_ERROR
Reason:
Checksum error, E-PROM
Measure:
Replace controller; if necessary, replace the electronics of the dispenser module
2800B537 CDM_CAS_EEPROM_CHKSUM_ERROR
Reason:
Checksum error, EE-PROM
Measure:
Replace controller; if necessary, replace the electronics of the dispenser module
2800B538 CDM_CAS_CLUTCH_ERROR
Reason:
Clutch signal error
Measure:
Replace controller; if necessary, replace the electronics of the dispenser module
2800B539 CDM_CAS_DEDUCTIONFLAG_ERROR
Reason:
Dispensing sensor error
Measure:
Replace controller; if necessary, replace the electronics of the dispenser module
2800B544 CDM_LBAMP_HW_ERROR
Reason:
Evaluation electronics defect
Measure:
Replace controller, if necessary first re-initialize the device
2800B545 CDM_LBAMP_DISP_HW_NOT_AVAIL
Reason:
Card is not in a device
Measure:
Replace controller, if necessary first re-initialize the device
2800B546 CDM_LBAMP_INVALID_CONFIG
Reason:
Device could not be identified
Measure:
Replace controller, if necessary first re-initialize the device
2800B547 CDM_LBAMP_LB_NOT_OFF
Reason:
Job currently not allowed
Measure:
Replace controller, if necessary first re-initialize the device
2800B548 CDM_LBAMP_INVALID_SPEC
Reason:
Job unknown
Measure:
Replace controller, if necessary first re-initialize the device
2800B600 CDM_CAS_AREA_NOT_AVAIL
Reason:
Area/sub-area selected does not exist.
Programming error in jobs involving the cassette EE-PROM
(read/write jobs in customer-specific AREA)
or error in password handling for cassettes
Application:
Change application program
2800B700 CDM_CAS_NO_FREE_BLK_AVAIL
Reason:
No free block
Programming error in jobs involving the cassette EE-PROM
(read/write jobs in customer-specific AREA)
or error in password handling for cassettes
Application:
Change application program
2800B800 CDM_CAS_AREA_ALREADY_EXIST
Reason:
Area selected already exists.
Programming error in jobs involving the cassette EE-PROM
(read/write jobs in customer-specific AREA)
or error in password handling for cassettes
Application:
Change application program
2800B900 CDM_CAS_INVALID_CHAR
Reason:
Character cannot be written
With read/write jobs in the customer-specific AREA, only characters in the range from 20h - FFh are
allowed.
Application:
Change application program
2800BA00 CDM_CAS_WRITE_PROT_ERROR
Reason:
Attempt to write to a write-protected area
During a write job in the cassette EE-PROM, an attempt has been made to write to a write-
protected area
Application:
Change application program
2800BB00 CDM_CAS_EEPROM_ERROR
Reason:
Error during processing of the cassette EE-PROM
Programming error in jobs involving the cassette EE-PROM
(read/write jobs in customer-specific AREA)
or error in password handling for the cassette
Application:
Change application program
2800BC00 CDM_CAS_AREA_CLR_NOT_AVAIL
Reason:
Required area cannot be dissolved.
Programming error in jobs involving the cassette EE-PROM
(read/write jobs in customer-specific AREA)
or error in password handling for the cassette
Application:
Change application program
2800BD00 CDM_CAS_PASSWORD_ERROR
Reason:
Old password incorrect
The old password was transferred incorrectly when an attempt was made to change the cassette
password
Application:
Change application program. Specify correct password
2800BE00 CDM_CAS_SYNTAX_ERROR
Reason:
Syntax error in job
Programming error in jobs involving the cassette EE-PROM
(read/write jobs in customer-specific AREA)
or error in password handling for the cassette
Application:
Change application program
2800C000 CDM_INVALID_CAS
Reason:
Cash cannot be dispensed from the selected cassette as the cassette has not been inserted
Measure:
Insert cassette
System administrator:
Check cassette, dispenser module (switches, contacts)
2800C100 CDM_CAS_SW_LOCK
Reason:
Cash cannot be dispensed from the specified cassette. It has been locked by the application
software. (CASnUSLO:Y;)
Application:
Unlock the cassette from the software side before repeating the job.
2800C200 CDM_CAS_HW_LOCK
Reason:
Hardware lock
(no money, money jam in dispenser module, etc.) (CASnHWWLO:Y;)
Application:
Read out cassette status and cassette-specific warning status, react according to status
2800C300 CDM_REF_INIT_ERROR
Reason:
It was not possible to determine the reference value with the specified number of banknotes
Application:
The job should be carried out with the number of banknotes specified as 0, as the error will not
occur in this case (automatic determination of the required number of banknotes)
Measure:
Repeat the job with a larger number of notes
2800C400 CDM_REF_INVALID_NR_NOTES
Reason:
The specified number of banknotes was too high for reference value determination (max. 40
banknotes)
(syntax error in job)
Application:
Repeat the job with a number of banknotes < 40 or program the job with the number of banknotes =
0
2800C500 CDM_REF_TABLE_FULL
Reason:
It was not possible to determine the reference value because the table already contains the
maximum of 248 reference values
Measure:
Replace the EE-PROM and re-initialize reference values
2800C600 CDM_CAS_PRESSURE_ERROR
Reason:
It was not possible to accumulate the data-specific pressure when the cassette capacity data are
updated.
Application:
Repeat the job, if the error occurs again, lock the cassette
Measure:
Repeat update of capacity data.
If the same message is issued again: Log the cassette on again and update the capacity data
again.
If the same message appears again:
Check cassette contents (banknotes, slider, etc.). If necessary, inform system administrator
System administrator: Replace wiring (check dispenser module, cassette), if necessary, replace
cassette
2800D000 CDM_TRANS_KEY_NOT_AVAIL
Reason:
The transport key (TK) for line encryption between the central unit and the controller of the cash-out
module is missing.
Application:
If necessary, change application program
Measure:
Start encryption new
2800D100 CDM_LINE_KEY_NOT_AVAIL
Reason:
The line key (LK) for line encryption between the central unit and the controller of the cash-out
module is missing.
Measure:
Start encryption new
2800D200 CDM_DOOR_CLOSED
Reason:
The safe door is not open at the beginning or at the end of the encryption (device status
CDDOOR__ unequal 0)
Measure:
Open safe door, repeat job.
2800D300 CDM_KEY_TEST_ERROR
Reason:
It was not possible to carry out the "CODE TEST" application command correctly.
Measure:
Start encryption new
2800D400 CDM_ENCRYPT_OFF
Reason:
As encryption was switched off it is not possible to carry out the key test.
Measure:
Start encryption new
2800D500 CDM_INVALID_IV
Reason:
This message occurs in the dialog between the cash-out module and CSCCDM.DLL.
Measure:
Start encryption new
2800D600 CDM_ENCPRYTION_ERROR
Reason:
This error occurs in the dialog between the cash-out module and the CSCCDM.DLL.
Measure:
Start encryption new
StWarn:
28000001 CDM_WARNING_GENERAL
Reason:
Operation possible within limits
- photosensor(s) lightly contaminated (CDWS....: = 1)
- reject cassette filled min. 80 % (CDWSREJE = N)
- Cash provided via alternative denominations (CDWSGENE = A)
- evaluate cassette-specific warning (CDWSCA..)
Application:
Evaluate warning status
28000002 CDM_WARNING_LB
Reason:
Photosensors dirty
Photosensor status in warning status (CDWS....: >= 2)
Measure:
Clean the photosensor(s) involved
System administrator:
If necessary, replace the photosensor (with board)
28000003 CDM_WARNING_THRESHOLD_VALUE
Reason:
This warning is issued with each job!!
The message is only issued if a threshold value unequal 0 is set in the parameter table (application
program, error analysis, preventive maintenance)
Measure:
If necessary, reset the threshold value;
otherwise, evaluate and carry out specific measures
28000004 CDM_WARNING_EEPROM_MS
Reason:
EE-PROM measuring station/gauge has almost reached its total number of write cycles.
Application:
Inform system administrator and ensure that the EE-PROM will be replaced as soon as possible.
28000005 CDM_WARNING_EEPROM_LBAMP
Reason:
EE-PROM of the photosensor amplifier has almost reached its total number of write cycles.
Application:
Inform system administrator and ensure that the EE-PROM will be replaced as soon as possible.
28000006 CDM_WARNING_RETRACT
Reason:
Retract executed, all photosensors free, shutter completely closed.
28000007 CDM_WARNING_MONEY
Reason:
Time out, removal of cash not performed in the specified time
Device status
EOF
Hardware parameters
Software module
Cassette status
CDCASLEN: hhhh; Length cassette status. No. of following bytes after ; incl. EOF
(0000-FFFF)
REJCODE_: a; Processing ID
N values not up-to-date
Y values up-to-date
CASnSTAT: a; Status
C dis. module incl. cassette swapped
D pressure cannot be built up
F wrong cassette type
I internal magnet cannot be addressed
K cassette makes contact
M cassette missing
N default (no./password) missing/wrong
P negative password comparison
R cassette full inserted
S memory cannot be processed
CASnCODE: a; Processing ID
Y values up-to-date
N values not up-to-date
CASnREJ_: dddd; Number of banknotes moved from this cassette into the reject
cassette (reset each time cassette is inserted!)
CASnREJC: dd; Reject no. with double separation (reset each time cassette is
inserted!)
Error statistics
EOF
Table of parameters
EOF
Warning status
CDWSLEN_: hhhh; Length warning field. Number of following bytes from ; incl.
EOF (0000-FFFF)
Photosensor status:
d can be:
0 OK
1 slightly contaminated
2 heavily contaminated or receiver too slow
3 faulty
Modules:
Cassettes:
EOF
Two conditions can occur per cassette slot (e.g.: too many single rejects in series and
minimum filling level in cassette 3: CDWSCAS3: 1601):
.. ..00 No status
Measure:
None
Measure:
Fill cassette or lock application
Measure:
Fill cassette
..03 Current number of banknotes = 0, but at least 1 banknote in the cassette. (This is reset with
"Update capacity data")
Measure:
Update capacity data
Measure:
Call service, replace module
..06 When the banknotes are removed from the cassette, banknotes may show from the closed cassette
or be caught in the dispensing rollers.
A VISUAL CHECK IS NECESSARY!!
Measure:
Check the cassette and the dispensing module
..07 Reference value determination necessary for banknote in the measuring station/gauge
(This is reset after a successful reference value determination)
Measure:
Determine reference value
Application:
Repeat job
Measure:
If necessary, have the hardware checked by a technician
Application:
Repeat job
Measure:
If necessary, have the hardware checked by a technician
Measure:
Insert cassette again; if necessary, have the hardware checked by a technician
Measure:
Check the cassette or the dispensing module
..12
Banknote does not reach the dispensing photosensor
Measure:
Check the cassette or the dispensing module
..15 Banknote-specific parameters in the cassette not up-to-date (is reset with "Update capacity data")
Measure:
Update capacity data
Measure:
Check the elasticity of the single reject switch or photosensor L20.
The messages described above are only set and deleted for certain jobs. This is illus-
trated by the following table:
Position of photosensors
CDM
CDM V1
CDM NG
StCode:
2000EF00 CNG_INVALID_RESPONSE
Reason:
The received V.24 data were not in the expected format.
Measure:
Check the hardware.
2000EF01 CNG_INVALID_CRC
Reason:
Invalid CRC (check character) received with encrypted line.
Measure:
Initialize the line again (by using the function "CscCngEncryption" with the specifications
CNG_ENCRYPTION_TEST and/or CNG_ENCRYPTION_INIT_L).
Check the hardware.
2000EF02 CNG_INVALID_FRM_AUTO_LOAD
Reason:
Wrong value for FRM_AUTO_LOAD/LOADER_CTL in Registry with [CSCCNG].
Measure:
Check the parameter FRM_AUTO_LOAD/LOADER_CTL in Registry.
2000EF03 CNG_INVALID_LED
Reason:
Wrong value for LED, LED_FLASH or LED_FREQ in Registry with [CSCCNG].
Measure:
Check the parameters LED, LED2, LED_FLASH, LED2_FLASH and LED_FREQ in file Registry.
2000EF04 CNG_FIRMWARE_INCOMPLETE
Reason:
Firmware loading could not be completed. A possible cause is that it may have been attempted to
load a firmware version that was not suitable (e.g. a CNG firmware into a ProCash CRS).
Measure:
Check the configuration. Load a firmware released for the self-service system.
2000EF05 CNG_INVALID_CURRENCY_FILES
Reason:
Wrong value for the keywords CURRENCY_FILES or FILE#x in Registry.
Measure:
Check the parameter for the keywords CURRENCY_FILES and FILE#x in Registry.
2000EF06 CNG_INVALID_CUR_FILE_FORMAT
Reason:
Wrong structure/contents for the Currency Data Files.
Measure:
Check the structure/contents of the Currency Data Files.
2000EF07 CNG_INVALID_RECOVERY
Reason:
Wrong value for RECOVERY in Registry with [CSCCNG].
Measure:
Check the parameter RECOVERY in Registry.
2000EF08 CNG_INVALID_VARIANT
Reason:
Wrong value for VARIANT in Registry with [CSCCNG].
Measure:
Check the parameter VARIANT in Registry.
2000EF09 CNG_INVALID_BEB_STATISTICS
Reason:
Wrong value for BEB_STATISTIC or BEB_STATISTICS_ROOT in Registry with [CSCCNG].
Measure:
Check the parameter BEV_STATISTICS or BEB_STATISTICS_ROOT in Registry.
2000EF0A CNG_INSUFFICIENT_MODULES
Reason:
Insufficient number of currency modules installed in CRS.
Application:
Application specific behaviour. Check the configuration of CNG.
2000EF0B CNG_INVALID_CHECK_MODULES
Reason:
Wrong value for CHECK_MODULES in Registry with [CSCCNG].
Measure:
Check the parameter CHECK_MODULES in Registry.
2000EF0C CNG_INVALID_DISPENSEIN_TRACE
Reason:
Wrong value for DISPENSEIN_TRACE in Registry with [CSCCNG].
Measure:
Check the parameter DISPENSEIN_TRACE in Registry.
2000EF0D CNG_INVALID_CURRENCY_AUTOLOAD
Reason:
Wrong value for CY_AUTOLOAD in Registry with [CSCCNG].
Measure:
Check the parameter CY_AUTOLOAD in Registry.
2000EF0E CNG_INVALID_CURRENCY_MAP_NOTES
Reason:
Wrong value for CY_MAP_NOTES in Registry with [CSCCNG].
Measure:
Check the parameter CY_MAP_NOTES in Registry.
2000EF0F CNG_INVALID_CONFIG_BACKUP
Reason:
Wrong value for CONFIG_BACKUP in Registry with [CSCCNG]. This is an internal keyvalue used
by the DH. This value is not to be changed by anyone.
A possible cause is that this value was changed manually or the system was interrupted during
download of currency files (power off).
Measure:
Check the parameter CONFIG_BACKUP in Registry.
2000EF10 CNG_INVALID_LOADER_CTL
Reason:
Wrong value for LOADER_CTL in registry with [CSCCNG] or [CSCCNG/BIM_FRM].
Measure:
Check the parameter LOADER_CTL in registry.
2000EF11 CNG_INVALID_BIM_TYPE
Reason:
Unknown BIM type detected.
Measure:
Check the configuration.
2000EF12 CNG_OPEN_CURRENCY_FILE_FAILED
Reason:
A currency file could not be opened.
Measure:
Check the existence/contents of the currency files.
2000EF13 CNG_READ_CURRENCY_FILE_FAILED
Reason:
A currency file could not be read.
Measure:
Check the contents of the currency files.
2000EF14 CNG_OPEN_FIRMWARE_FILE_FAILED
Reason:
A firmware file could not be opened.
Measure:
Check the existence/contents of the firmware files.
2000EF15 CNG_READ_FIRMWARE_FILE_FAILED
Reason:
A firmware file could not be read.
Measure:
Check the contents of the firmware files.
2000EF16 CNG_INVALID_FRM_FILE_FORMAT
Reason:
A firmware file for the controller or one of the subcomponents is useless. Either the firmware file
does not fit the component or the structure of the firmware file is damaged.
Measure:
Check the contents of the firmware files and the configuration.
2800F000 CNG_FRM_SW_MISSING
Reason:
The firmware is not loaded in the CDM NG.
Measure:
Load the firmware with the function "CscCngInit".
2800F001 CNG_FRM_SYNTAX
Reason:
The parameters of the command have a wrong syntax.
Application:
Check the parameters of the last API function call.
2800F002 CNG_FRM_DEVICE_NOT_READY
Reason:
One of the locks is active or an error occurred that requires a corrective operator action.
Measure:
Check the status of the device to inquire the reason and react according to the reason.
2800F003 CNG_FRM_ERROR
Reason:
An error occurred during the execution of the command.
Measure:
Check the status of the device to inquire the reason and react according to the reason.
2800F004 CNG_FRM_DOOR_NOT_OPEN
Reason:
The safe door must be open for the execution of the actual command (switching the encryption
on/off).
Measure:
Open the safe door.
2800F005 CNG_FRM_CONTEXT
Reason:
The command cannot be executed at this point of time or a special HW component is missing or
not configured.
Application:
Check the status to see, if this command can be executed.
Measure:
Check the hardware and the configuration.
2800F006 CNG_FRM_ERROR_DECRYPTION
Reason:
The CDM NG recognized a problem with the encryption and a first try to resynchronize the line was
not successful. Perhaps the transport key is not valid.
Application:
Try again to resynchronize the line by using the function "CscCngEncryption" with the specifications
CNG_ENCRYPTION_TEST and/or CNG_ENCRYPTION_INIT_L. Perhaps the transport key must
be loaded again.
Measure:
Check the line.
2800F007 CNG_FRM_MONEY_NOT_REMOVED
Reason:
Command has timed out.
Application:
Application specific behaviour. Repeat the command if necessary.
2800F008 CNG_FRM_SCOP
Reason:
- HASH value of Firmware not correct
- certificate not correct
- amount to be dispensed greater than allowed by certificate
- currency of certificate and cassettes different
Measure:
Check firmware on disk.
Call program support.
2800F012 CNG_FRM_ACCESS_DEVICE_NOT_READY
Reason:
This is the same error as CNG_FRM_DEVICE_NOT_READY with the exception that the banknotes
were accessible to the customer (according to the <MON> flag).
Measure:
Check the status of the device to inquire the reason and react according to the reason.
2800F013 CNG_FRM_ACCESS_ERROR
Reason:
This is the same error as CNG_FRM_ERROR with the exception that the banknotes were
accessible to the customer (according to the <MON> flag).
Measure:
Check the status of the device to inquire the reason and react according to the reason.
2800F015 CNG_FRM_ACCESS_CONTEXT
Reason:
This is the same error as CNG_FRM_CONTEXT with the exception that the banknotes were
accessible to the customer (according to the <MON> flag).
Measure:
Check the hardware and the configuration.
StWarn:
2000E002 CNG_NO_ACTUAL_FIRMWARE
Reason:
The firmware on the disk is newer than the software presently loaded in the CDM NG.
Application:
If necessary load the firmware by using the API function "CscCngInit".
2000E003 CNG_NO_FIRMWARE
Reason:
There is no firmware loaded in the CDM NG.
Application:
Load the firmware by using the API function "CscCngInit".
2000E004 CNG_WARN_LED
Reason:
The device handler was configured to switch LEDs when waiting for the removal of banknotes. An
error occurred when accessing the SEL DH to switch the LEDs.
Measure:
Check the configuration of CNG and SEL device handler.
2000E006 CNG_WARN_INSUFFICIENT_MODULES
Reason:
Number of currency modules in the CRS is insufficient; is less than the number of configured
currency files.
Application:
Application specific behaviour. Check the configuration of CNG.
2800E000 CNG_WARN_MONEY_NOT_REMOVED
Reason:
This is a status that tells the application that no (or not all) banknotes have been taken by the
customer.
Application:
Application specific behaviour.
2800E001 CNG_WARN_MONEY_REMOVED
Reason:
This is a status that tells the application that all banknotes have been taken by the customer.
Application:
Application specific behaviour.
2800E005 CNG_WARN_ENTRY_HANDLING
Reason:
Input tray operator error (e.g. input tray closed without input of banknotes).
Application:
Application specific behaviour. Repeat the last command if necessary.
2800E007 CNG_WARN_PROTOCOL_RETRY
Reason:
An command could not be executed after 3 repetitions.
Application:
Application specific behaviour. Repeat the command if necessary.
Reason:
Context error
Measure:
Evaluate the system and cassette status. If necessary inform System administrator.
20001001 CNG_EXT_2X0_SW_DEFECT
Reason:
No response from the CDM (software)
Measure:
Restart system. If necessary inform System administrator.
20001010 CNG_EXT_2X0_CONTR_DEFECT
Reason:
CDM electronics faulty
Measure:
Replace controller
20001011 CNG_EXT_2X0_NO_FIRMWARE
Reason:
Software missing in the CDM
Application:
Load the firmware with the API function "CscCngInit".
Measure:
Put the application again into operation. If necessary inform System administrator.
20001012 CNG_EXT_2X0_SAFETY_CIRC_OPEN
Reason:
CDM has not been inserted completely
Measure:
Insert the CDM into the safe. If necessary inform System administrator.
20001013 CNG_EXT_2X0_DLOC_YES
Reason:
The maximal number of retracts has been reached
Application:
Reset the lock flag by using the API function "CscCngStatusWrite - CNG_STATUS_UNLOCK".
Measure:
Remove the customer money from the retract box and transport path using operator function.
20001014 CNG_EXT_2X0_CONFIG_NO_CAS
Reason:
Minimum configuration missing. In order to operate, the CDM requires at least one reject-/retract
cassette and one cash-out cassette.
Measure:
Insert the reject cassette and log on using operator function.
20001018 CNG_EXT_2X0_JAM_DISPENSE
Reason:
Note jam during dispensing
Cash not accessible by customer
Measure:
Check the note path from the cassettes to the collecting tray.
If necessary inform System administrator.
20001019 CNG_EXT_2X0_JAM_OUTPUT_TRANS
Reason:
Money jam in the output transport
Measure:
Eliminate money jam using operator function. If necessary inform System administrator.
20001020 CNG_EXT_2X0_SINGLE_REJ_DEFECT
Reason:
Single reject switch faulty/blocked
Measure:
Check the note paths using operator function. If necessary inform System administrator.
20001021 CNG_EXT_2X0_MS_DEFECT
Reason:
Measuring station faulty
Measure:
Inform Service.
20001022 CNG_EXT_2X0_LBAMP_DEFECT
Reason:
Photosensor amplifier faulty or photosensor initialization not successful.
Measure:
Check the note paths using operator function. If necessary inform System administrator.
20001023 CNG_EXT_2X0_RESET_RW_DEFECT
Reason:
Bundle reject switch faulty/blocked
Measure:
If necessary eliminate money jam using operator function. If necessary inform System
administrator.
20001024 CNG_EXT_2X0_RESET_RR_DEFECT
Reason:
Reject/retract drive faulty/blocked
Measure:
Check the reject cassette using operator function. If necessary inform System administrator.
20001025 CNG_EXT_2X0_VMOTOR_DEFECT
Reason:
Dispensing drive faulty/blocked
BBA UT: CDM has not been inserted completely
Measure:
Check the note paths using operator function. If necessary inform System administrator
BBA UT: Bring the CDM into the cash-out position in the safe.
20001026 CNG_EXT_2X0_COL_TRAY_DEFECT
Reason:
Switching dispensing/transport or vertical transport faulty/blocked
Measure:
Check the note paths using operator function. If necessary inform System administrator.
20001028 CNG_EXT_2X0_TRANS_SHUT_DEFECT
Reason:
Shutter cannot be opened/defect
SHUT=C, MON=N -> shutter can not open, cash not accessible by customer
SHUT=U, MON=P -> shutter undefined, cash accessible by customer
SHUT=U, MON=W -> shutter undefined, cash was removed
SHUT=U, MON=R -> shutter undefined, cash was retracted
Measure:
Check shutter, if necessary inform System administrator.
20001029 CNG_EXT_2X0_OFFER_LB_L26_UE_COV
Reason:
Manipulation during delivery
Measure:
Check shutter, if necessary inform System administrator.
20001031 CNG_EXT_2X0_CAS1_BUNDLE_REJECT
Reason:
Too many bundle rejects (cassette 1)
Measure:
Check cassette 1, if necessary inform System administrator.
20001032 CNG_EXT_2X0_CAS2_BUNDLE_REJECT
Reason:
Too many bundle rejects (cassette 2)
Measure:
Check cassette 2, if necessary inform System administrator.
20001033 CNG_EXT_2X0_CAS3_BUNDLE_REJECT
Reason:
Too many bundle rejects (cassette 3)
Measure:
Check cassette 3, if necessary inform System administrator.
20001034 CNG_EXT_2X0_CAS4_BUNDLE_REJECT
Reason:
Too many bundle rejects (cassette 4)
Measure:
Check cassette 4, if necessary inform System administrator.
20001035 CNG_EXT_2X0_CAS5_BUNDLE_REJECT
Reason:
Too many bundle rejects (cassette 5)
Measure:
Check cassette 5, if necessary inform System administrator.
20001036 CNG_EXT_2X0_CAS6_BUNDLE_REJECT
Reason:
Too many bundle rejects (cassette 6)
Measure:
Check cassette 6, if necessary inform System administrator.
20001041 CNG_EXT_2X0_CAS1_NO_SEPARATION
Reason:
Note extraction impossible (cassette 1) or incorrect note pressure while inserting the cassette.
Measure:
Check cassette 1, if necessary inform System administrator.
20001042 CNG_EXT_2X0_CAS2_NO_SEPARATION
Reason:
Note extraction impossible (cassette 2)
or incorrect note pressure while inserting the cassette.
Measure:
Check cassette 2, if necessary inform System administrator.
20001043 CNG_EXT_2X0_CAS3_NO_SEPARATION
Reason:
Note extraction impossible (cassette 3) or incorrect note pressure while inserting the cassette.
Measure:
Check cassette 3, if necessary inform System administrator.
20001044 CNG_EXT_2X0_CAS4_NO_SEPARATION
Reason:
Note extraction impossible (cassette 4) or incorrect note pressure while inserting the cassette.
Measure:
Check cassette 4, if necessary inform System administrator.
20001045 CNG_EXT_2X0_CAS5_NO_SEPARATION
Reason:
Note extraction impossible (cassette 5) or incorrect note pressure while inserting the cassette.
Measure:
Check cassette 5, if necessary inform System administrator.
20001046 CNG_EXT_2X0_CAS6_NO_SEPARATION
Reason:
Note extraction impossible (cassette 6) or incorrect note pressure while inserting the cassette.
Measure:
Check cassette 6, if necessary inform System administrator.
20001051 CNG_EXT_2X0_CAS1_MANY_BAD_NOTES
Reason:
Too many bad notes (cassette 1).
Measure:
Inform system administrator.
20001052 CNG_EXT_2X0_CAS2_MANY_BAD_NOTES
Reason:
Too many bad notes (cassette 2).
Measure:
Inform system administrator.
20001053 CNG_EXT_2X0_CAS3_MANY_BAD_NOTES
Reason:
Too many bad notes (cassette 3).
Measure:
Inform system administrator.
20001054 CNG_EXT_2X0_CAS4_MANY_BAD_NOTES
Reason:
Too many bad notes (cassette 4).
Measure:
Inform system administrator.
20001055 CNG_EXT_2X0_CAS5_MANY_BAD_NOTES
Reason:
Too many bad notes (cassette 5).
Measure:
Inform system administrator.
20001056 CNG_EXT_2X0_CAS6_MANY_BAD_NOTES
Reason:
Too many bad notes (cassette 6).
Measure:
Inform system administrator.
20001061 CNG_EXT_2X0_CAS1_EEPROM_ERR
Reason:
Cassette 1 faulty.
Measure:
Inform service.
20001062 CNG_EXT_2X0_CAS2_EEPROM_ERR
Reason:
Cassette 2 faulty.
Measure:
Inform Service.
20001063 CNG_EXT_2X0_CAS3_EEPROM_ERR
Reason:
Cassette 3 faulty.
Measure:
Inform Service.
20001064 CNG_EXT_2X0_CAS4_EEPROM_ERR
Reason:
Cassette 4 faulty.
Measure:
Inform Service.
20001065 CNG_EXT_2X0_CAS5_EEPROM_ERR
Reason:
Cassette 5 faulty.
Measure:
Inform Service.
20001066 CNG_EXT_2X0_CAS6_EEPROM_ERR
Reason:
Cassette 6 faulty.
Measure:
Inform Service.
20001070 CNG_EXT_2X0_CONTAM_MS
Reason:
Photosensors measuring station soiled.
Measure:
Inform System administrator.
20001071 CNG_EXT_2X0_DEDUC_FLAG_LAM1
Reason:
Dispenser sensor soiled (cassette 1) or pressure sensor faulty.
Measure:
Inform system administrator.
20001072 CNG_EXT_2X0_DEDUC_FLAG_LAM2
Reason:
Dispenser sensor soiled (cassette 2) or pressure sensor faulty.
Measure:
Inform system administrator.
20001073 CNG_EXT_2X0_DEDUC_FLAG_LAM3
Reason:
Dispenser sensor soiled (cassette 3) or pressure sensor faulty.
Measure:
Inform system administrator.
20001074 CNG_EXT_2X0_DEDUC_FLAG_LAM4
Reason:
Dispenser sensor soiled (cassette 4) or pressure sensor faulty.
Measure:
Inform system administrator.
20001075 CNG_EXT_2X0_DEDUC_FLAG_LAM5
Reason:
Dispenser sensor soiled (cassette 5) or pressure sensor faulty.
Measure:
Inform system administrator.
20001076 CNG_EXT_2X0_DEDUC_FLAG_LAM6
Reason:
Dispenser sensor soiled (cassette 6) or pressure sensor faulty.
Measure:
Inform system administrator.
20001081 CNG_EXT_2X0_EMPTY_FLAG_KL1
Reason:
Empty sensor soiled (cassette 1).
Measure:
Inform system administrator.
20001082 CNG_EXT_2X0_EMPTY_FLAG_KL2
Reason:
Empty sensor soiled (cassette 2).
Measure:
Inform system administrator.
20001083 CNG_EXT_2X0_EMPTY_FLAG_KL3
Reason:
Empty sensor soiled (cassette 3).
Measure:
Inform system administrator.
20001084 CNG_EXT_2X0_EMPTY_FLAG_KL4
Reason:
Empty sensor soiled (cassette 4).
Measure:
Inform system administrator.
20001085 CNG_EXT_2X0_EMPTY_FLAG_KL5
Reason:
Empty sensor soiled (cassette 5).
Measure:
Inform system administrator.
20001086 CNG_EXT_2X0_EMPTY_FLAG_KL6
Reason:
Empty sensor soiled (cassette 6).
Measure:
Inform system administrator.
20001090 CNG_EXT_2X0_CONTAM_LB1
Reason:
Photosensor L1 soiled.
Measure:
Inform system administrator.
20001091 CNG_EXT_2X0_CONTAM_LB18
Reason:
Photosensor L18 soiled.
Measure:
Inform system administrator.
20001093 CNG_EXT_2X0_CONTAM_LB21
Reason:
Photosensor L21 soiled.
Measure:
Inform system administrator.
20001098 CNG_EXT_2X0_CONTAM_LB27
Reason:
Photosensor L27 soiled.
Measure:
Inform system administrator.
20001099 CNG_EXT_2X0_CONTAM_LB28
Reason:
Photosensor L28 soiled.
Measure:
Inform system administrator.
20001800 CNG_EXT_CMD_CONTEXT_ERROR
Reason:
Context error
Measure:
Evaluate the system and cassette status. If necessary inform System administrator.
20001801 CNG_EXT_CMD_SW_DEFECT
Reason:
No response from the CDM (software)
Measure:
Start system again, if necessary inform System administrator.
20001805 CNG_EXT_CMD_CHIPCONT_COMM_ERR
Reason:
Communication problem with the chip card controller.
Measure:
Replace the chip card controller.
20001806 CNG_EXT_CMD_CHIPCARD_COMM_ERR
Reason:
Communication problem with the chip card.
Measure:
Check / replace the chip card.
20001807 CNG_EXT_CMD_HW_NOT_CONFIRMED
Reason:
HW configuration does not confirm.
Application:
Configuration after examination by command confirm.
20001808 CNG_EXT_CMD_IDENT_PROM_ERROR
Reason:
Communication problem with the EE-PROM collector.
Measure:
Check / replace EE-PROM.
20001809 CNG_EXT_CMD_SERVICE_SWITCH_OPEN
Reason:
Service switch is open
Measure:
Push CMD-V4 completely into safe. Inform service if necessary.
20001810 CNG_EXT_CMD_CONTR_DEFECT
Reason:
CMD electronics faulty.
Measure:
Replace controller
20001811 CNG_EXT_CMD_NO_FIRMWARE
Reason:
Software missing in the CMD
Application:
Load the firmware with the API function "CscCngInit".
Measure:
Put the application again into operation. If necessary inform System administrator.
20001812 CNG_EXT_CMD_SAFETY_CIRC_OPEN
Reason:
CMD has not been inserted completely
Measure:
Insert the CMD into the safe. If necessary inform System administrator.
20001813 CNG_EXT_CMD_DLOC_YES
Reason:
The maximal number of retracts has been reached
Application:
Reset the lock flag by using the API function "CscCngStatusWrite - CNG_STATUS_UNLOCK".
Measure:
Remove the customer money from the retract box and transport path using operator function.
20001814 CNG_EXT_CMD_CONFIG_NO_CAS
Reason:
Minimum configuration missing. In order to operate, the CDM requires at least one reject-/retract
cassette and one cash-out cassette.
Measure:
Insert the cassettes and log on using operator function.
20001817 CNG_EXT_CMD_OUTPUT_TRANS_DEFECT
Reason:
Gripper belt drive faulty.
Measure:
Replace output transport or controller
20001818 CNG_EXT_CMD_JAM_DISPENSE
Reason:
Note jam during dispensing
Cash not accessible by customer
Measure:
Check the note path from the cassettes to the collecting tray.
If necessary inform System administrator.
20001819 CNG_EXT_CMD_NOTE_TRANS_BLOCKED
Reason:
Gripper transport defective / blocked
Measure:
Eliminate the blockade using operator function, if necessary inform system administrator.
20001820 CNG_EXT_CMD_SINGLE_REJ_DEFECT
Reason:
Single reject switch faulty/blocked
Measure:
Check the note paths using operator function. If necessary inform System administrator.
20001821 CNG_EXT_CMD_MS_DEFECT
Reason:
Measuring station faulty
Measure:
Inform service.
20001822 CNG_EXT_CMD_LBAMP_DEFECT
Reason:
Photosensor amplifier faulty or photosensor initialization not successful.
Measure:
Check the note paths using operator function. If necessary inform System administrator.
20001823 CNG_EXT_CMD_TURNTABLE_DEFECT
Reason:
Circle switch faulty/blocked
Measure:
If necessary eliminate money jam using operator function. If necessary inform System
administrator.
20001824 CNG_EXT_CMD_RESET_RR_DEFECT
Reason:
Reject/retract drive faulty/blocked
Measure:
Check the reject cassette using operator function. If necessary inform System administrator.
20001825 CNG_EXT_CMD_VMOTOR_DEFECT
Reason:
Dispensing drive faulty/blocked
BBA UT: CMD has not been inserted completely
Measure:
Check the note paths using operator function. If necessary inform System administrator
BBA UT: Bring the CMD into the cash-out position in the safe.
20001826 CNG_EXT_CMD_STACKER_DEFECT
Reason:
Stacker drive faulty /blocked
Measure:
Check the note paths using operator function. If necessary inform System administrator.
20001828 CNG_EXT_CMD_TRANS_SHUT_DEFECT
Reason:
Shutter cannot be open/close
SHUT=C, MON=N -> shutter cannot be open, cash not accessible by customer
SHUT=U, MON=P -> shutter undefined, cash is accessible by customer
SHUT=U, MON=W -> shutter undefined, cash has been withdrawn
SHUT=U, MON=P -> shutter undefined, cash accessible by customer
Measure:
Check shutter, if necessary inform System administrator.
20001829 CNG_EXT_CMD_PS_OFFER_COV
Reason:
Manipulation during delivery
Measure:
Check shutter, if necessary inform System administrator.
20001831 CNG_EXT_CMD_CAS1_MANY_REJECTS
Reason:
Too many rejects during dispensing from cassette 1
Measure:
Check cassette 1, if necessary inform System administrator.
20001832 CNG_EXT_CMD_CAS2_MANY_REJECTS
Reason:
Too many rejects during dispensing from cassette 2
Measure:
Check cassette 2, if necessary inform System administrator.
20001833 CNG_EXT_CMD_CAS3_MANY_REJECTS
Reason:
Too many rejects during dispensing from cassette 3
Measure:
Check cassette 3, if necessary inform System administrator.
20001834 CNG_EXT_CMD_CAS4_MANY_REJECTS
Reason:
Too many rejects during dispensing from cassette 4
Measure:
Check cassette 4, if necessary inform System administrator.
20001835 CNG_EXT_CMD_CAS5_MANY_REJECTS
Reason:
Too many rejects during dispensing from cassette 5
Measure:
Check cassette 5, if necessary inform System administrator.
20001836 CNG_EXT_CMD_CAS6_MANY_REJECTS
Reason:
Too many rejects during dispensing from cassette 6
Measure:
Check cassette 6, if necessary inform System administrator.
20001841 CNG_EXT_CMD_CAS1_NO_SEPARATION
Reason:
Note extraction impossible (cassette 1) or incorrect note pressure while inserting the cassette.
Measure:
Check cassette 1, if necessary inform System administrator.
20001842 CNG_EXT_CMD_CAS2_NO_SEPARATION
Reason:
Note extraction impossible (cassette 2) or incorrect note pressure while inserting the cassette.
Measure:
Check cassette 2, if necessary inform System administrator.
20001843 CNG_EXT_CMD_CAS3_NO_SEPARATION
Reason:
Note extraction impossible (cassette 3) or incorrect note pressure while inserting the cassette.
Measure:
Check cassette 3, if necessary inform System administrator.
20001844 CNG_EXT_CMD_CAS4_NO_SEPARATION
Reason:
Note extraction impossible (cassette 4) or incorrect note pressure while inserting the cassette.
Measure:
Check cassette 4, if necessary inform System administrator.
20001845 CNG_EXT_CMD_CAS5_NO_SEPARATION
Reason:
Note extraction impossible (cassette 5) or incorrect note pressure while inserting the cassette.
Measure:
Check cassette 5, if necessary inform System administrator.
20001846 CNG_EXT_CMD_CAS6_NO_SEPARATION
Reason:
Note extraction impossible (cassette 6) or incorrect note pressure while inserting the cassette.
Measure:
Check cassette 6, if necessary inform System administrator.
20001851 CNG_EXT_CMD_CAS1_MANY_BAD_NOTES
Reason:
Too many bad notes (cassette 1).
Measure:
Inform system administrator.
20001852 CNG_EXT_CMD_CAS2_MANY_BAD_NOTES
Reason:
Too many bad notes (cassette 2).
Measure:
Inform system administrator.
20001853 CNG_EXT_CMD_CAS3_MANY_BAD_NOTES
Reason:
Too many bad notes (cassette 3).
Measure:
Inform system administrator.
20001854 CNG_EXT_CMD_CAS4_MANY_BAD_NOTES
Reason:
Too many bad notes (cassette 4).
Measure:
Inform system administrator.
20001855 CNG_EXT_CMD_CAS5_MANY_BAD_NOTES
Reason:
Too many bad notes (cassette 5).
Measure:
Inform system administrator.
20001856 CNG_EXT_CMD_CAS6_MANY_BAD_NOTES
Reason:
Too many bad notes (cassette 6).
Measure:
Inform system administrator.
20001861 CNG_EXT_CMD_CAS1_EEPROM_ERR
Reason:
Cassette 1 faulty.
Measure:
Inform service.
20001862 CNG_EXT_CMD_CAS2_EEPROM_ERR
Reason:
Cassette 2 faulty.
Measure:
Inform Service.
20001863 CNG_EXT_CMD_CAS3_EEPROM_ERR
Reason:
Cassette 3 faulty.
Measure:
Inform Service.
20001864 CNG_EXT_CMD_CAS4_EEPROM_ERR
Reason:
Cassette 4 faulty.
Measure:
Inform Service.
20001865 CNG_EXT_CMD_CAS5_EEPROM_ERR
Reason:
Cassette 5 faulty.
Measure:
Inform Service.
20001866 CNG_EXT_CMD_CAS6_EEPROM_ERR
Reason:
Cassette 6 faulty.
Measure:
Inform Service.
20001870 CNG_EXT_CMD_MS_defect
Reason:
Photosensors measuring station soiled.
Measure:
Inform system administrator.
20001871 CNG_EXT_CMD_DEDUC_FLAG_LAM1
Reason:
Dispenser sensor soiled (cassette 1) or pressure sensor faulty.
Measure:
Inform system administrator.
20001872 CNG_EXT_CMD_DEDUC_FLAG_LAM2
Reason:
Dispenser sensor soiled (cassette 2) or pressure sensor faulty.
Measure:
Inform system administrator.
20001873 CNG_EXT_CMD_DEDUC_FLAG_LAM3
Reason:
Dispenser sensor soiled (cassette 3) or pressure sensor faulty.
Measure:
Inform system administrator.
20001874 CNG_EXT_CMD_DEDUC_FLAG_LAM4
Reason:
Dispenser sensor soiled (cassette 4) or pressure sensor faulty.
Measure:
Inform system administrator.
20001875 CNG_EXT_CMD_DEDUC_FLAG_LAM5
Reason:
Dispenser sensor soiled (cassette 5) or pressure sensor faulty.
Measure:
Inform system administrator.
20001876 CNG_EXT_CMD_DEDUC_FLAG_LAM6
Reason:
Dispenser sensor soiled (cassette 6) or pressure sensor faulty.
Measure:
Inform system administrator.
20001881 CNG_EXT_CMD_EMPTY_FLAG_KL1
Reason:
Empty sensor soiled (cassette 1).
Measure:
Inform system administrator.
20001882 CNG_EXT_CMD_EMPTY_FLAG_KL2
Reason:
Empty sensor soiled (cassette 2).
Measure:
Inform system administrator.
20001883 CNG_EXT_CMD_EMPTY_FLAG_KL3
Reason:
Empty sensor soiled (cassette 3).
Measure:
Inform system administrator.
20001884 CNG_EXT_CMD_EMPTY_FLAG_KL4
Reason:
Empty sensor soiled (cassette 4).
Measure:
Inform system administrator.
20001885 CNG_EXT_CMD_EMPTY_FLAG_KL5
Reason:
Empty sensor soiled (cassette 5).
Measure:
Inform system administrator.
20001886 CNG_EXT_CMD_EMPTY_FLAG_KL6
Reason:
Empty sensor soiled (cassette 6).
Measure:
Inform system administrator.
20001890 CNG_EXT_CMD_CONTAM_LB1
Reason:
Photosensor L1 soiled.
Measure:
Inform system administrator.
20001891 CNG_EXT_CMD_CONTAM_LB18
Reason:
Photosensor L18 soiled.
Measure:
Inform system administrator.
20001893 CNG_EXT_CMD_CONTAM_LB2
Reason:
Control tray single reject L2 soiled.
Measure:
Inform system administrator.
20001895 CNG_EXT_CMD_CONTAM_LB26_LB27
Reason:
Withdrawal photosensor soiled.
Measure:
Inform system administrator.
2000189A CNG_EXT_CMD_CONTAM_LB28_LB29
Reason:
Photosensor bundle rear edge control (presenter) soiled.
Measure:
Inform system administrator.
2000189D CNG_EXT_CMD_CONTAM_LB2_REJECT_BOX
Reason:
Photosensor reject box soiled.
Measure:
Inform system administrator.
2000189E CNG_EXT_CMD_CONTAM_LB3_REJECT_BOX
Reason:
Photosensor reject box soiled.
Measure:
Inform system administrator.
20003000 CNG_EXT_CRS_CONTEXT_ERROR
Reason:
SW or handling error.
Measure:
Evaluate the system and cassette status. If necessary inform System administrator.
20003010 CNG_EXT_CRS_SW_DEFEKT
Reason:
No response from the CRS (software).
Measure:
Start system again, if necessary inform system administrator.
20003016 CNG_EXT_CRS_FRM_DEFEKT
Reason:
CDM electronic faulty.
Measure:
Replace controller.
20003020 CNG_EXT_CRS_COMM_INT_ERROR
Reason:
Communication problem master <==> slave
Measure:
Start system again, if necessary inform system administrator.
20003025 CNG_EXT_CRS_SUBCONTR_NO_FRM
Reason:
Communication problem master <==> slave
Measure:
Start system again, if necessary inform system administrator.
20003100 CNG_EXT_CRS_SUBCONTR_DEFEKT
Reason:
Controller safe module faulty.
Measure:
Replace controller.
20003101 CNG_EXT_CRS_SUBCONTR_NO_BOOTER
Reason:
Cash controller no booter / faulty
Measure:
Replace controller.
20003105 CNG_EXT_CRS_CONTR_DEFEKT
Reason:
Counter controller faulty.
Measure:
Replace controller.
20003106 CNG_EXT_CRS_CONTR_NO_BOOTER
Reason:
Counter controller no booter / faulty
Measure:
Replace controller.
20003110 CNG_EXT_CRS_NO_SW
Reason:
Software missing.
Measure:
Start system again, if necessary inform system administrator.
20003120 CNG_EXT_CRS_SAFE_SAFETYCIRC_OPEN
Reason:
Safe module has not been inserted completely
Measure:
Insert the safe module into the safe. If necessary inform System administrator.
20003125 CNG_EXT_COUNT_SAFETYCIRC_OPEN
Reason:
Front or rear door not closed
Counter module has not been inserted completely
Measure:
Close the front or rear door.
Insert the counter module. If necessary inform system administrator.
20003135 CNG_EXT_CRS_DLOC_YES
Reason:
The maximal number of retracts has been reached
Application:
Reset the lock flag by using the API function "CscCngStatusWrite - CNG_STATUS_UNLOCK".
Measure:
Remove the money from the retract box and transport path using operator function.
20003136 CNG_EXT_CRS_ILOC_YES
Reason:
Device lock after jam in counter area
Application:
Reset the lock flag by using the API function "CscCngStatusWrite - CNG_STATUS_UNLOCK".
Measure:
Remove the notes from the transport path in the counter area using operator function "check note
paths" and reset device lock.
20003137 CNG_EXT_CRS_L3_BOX_FULL
Reason:
Cash-in box for L3 notes is full.
Application:
Execute RESET after empty and release of the L3 box.
Measure:
Empty and release the L3 box.
20003140 CNG_EXT_CRS_CONF_NO_CASHOUT_CAS
Reason:
Minimum configuration for cash-out missing.
Measure:
Insert at least one cash-out cassette and the reject cassette (all box) and log on using operator
function.
20003145 CNG_EXT_CRS_CONF_NO_CASHIN_CASS
Reason:
Minimum configuration for cash-in missing.
Measure:
Insert at least the cash-in box 1 (all box) and the retract cassette and log on using operator
function.
20003146 CNG_EXT_CONF_AUTHENTICATOR_MISS
Reason:
Minimum configuration of banknote identification module is missing.
Application:
Load the currency data files with the API function "CscCngBim - CNG_BIM_LOAD_MON".
Measure:
Check the banknote identification module configuration load currency data file(s) if necessary.
20003170 CNG_EXT_JAM_CASHIN_TRANSPNT_CASS
Reason:
Note jam "safe delivery <==> cash-in cassettes" during cash-in
Measure:
Eliminate money jam "safe delivery <==> cash-in cassettes" using operator function "check note
paths". If necessary inform System administrator.
20003171 CNG_EXT_JAM_CASHIN_TRANSPNT_DRUM
Reason:
Money jam "safe delivery <==> roller" during cash-in.
Measure:
Eliminate money jam "safe delivery <==> roller" using operator function "check note paths". If
necessary inform System administrator.
20003175 CNG_EXT_JAM_CASHIN_IN_OUT_TRAY
Reason:
Money jam "filling try <==> cash-out try" during cash-in.
Measure:
Eliminate money jam "filling tray <==> cash-out tray" using operator function "check note paths". If
necessary inform System administrator.
20003176 CNG_EXT_JAM_CASHIN_TRAY_ESCROW
Reason:
Money jam "filling try <==> escrow" during cash-in.
Measure:
Eliminate money jam "filling tray <==> escrow" using operator function "check note paths". If
necessary inform System administrator.
20003178 CNG_EXT_JAM_CASHIN_ESCROW_OUT
Reason:
Money jam "escrow <==> cash-out tray" during reject/retract.
Measure:
Eliminate money jam "escrow <==> cash-out tray" using operator function "check note paths". If
necessary inform System administrator.
20003179 CNG_EXT_JAM_IN_ESCROW_TRANSPNT
Reason:
Money jam "escrow <==> safe delivery" during cash-in.
Measure:
Eliminate money jam "escrow <==> safe delivery" using operator function "check note paths". If
necessary inform System administrator.
20003180 CNG_EXT_CASS_TRANSPORT
Reason:
Money jam "cash-out cassette <==> safe delivery" during cash-out
Money jam when emptying the drums (money jam in front of the cassette)
Measure:
Eliminate money jam "cash-out cassette <==> safe delivery" or "drum storage <==> cash-in
cassette" using operator function "check note paths".
If HSK1 is used ensure that the cable is connected. Inform system administrator if necessary.
20003181 CNG_EXT_JAM_OUT_DRUM_TRANSPNT
Reason:
Money jam "roller <==> safe delivery" during cash-out.
Measure:
Eliminate money jam "roller <==> safe delivery" using operator function "check note paths". If
necessary inform System administrator.
20003182 CNG_EXT_JAM_OUT_TRANSPNT_REJCASS
Reason:
Money jam "safe delivery <==> reject/retract cassette" during reject/retract.
Measure:
Eliminate money jam "safe delivery <==> reject/retract cassette" using operator function "check
note paths". If necessary inform System administrator.
20003185 CNG_EXT_JAM_OUT_TRANSPNT_OUTTRAY
Reason:
Money jam "safe delivery <==> cash-out tray" during cash-out.
Measure:
Eliminate money jam "safe delivery <==> cash-out tray" using operator function "check note paths".
If necessary inform System administrator.
20003186 CNG_EXT_JAM_REJ_OUTTRAY_TRANSPNT
Reason:
Money jam "cash-out tray <==> safe delivery" during bundle reject.
Measure:
Eliminate money jam "cash-out tray <==> safe delivery" using operator function "check note paths".
If necessary inform System administrator.
20003187 CNG_EXT_JAM_RET_OUTTRAY_TRANSPNT
Reason:
Money jam "cash-out tray <==> safe delivery" during retract.
Measure:
Eliminate money jam "cash-out tray <==> safe delivery" using operator function "check note paths".
If necessary inform System administrator
20003200 CNG_EXT_DEFLECTOR_DEF_INBOX_1
Reason:
Switch cash-in cassette 1 (M11 / GL9 safe module) faulty / blocked.
Measure:
Replace the appropriate module or controller.
Inform system administrator / service.
20003201 CNG_EXT_DEFLECTOR_DEF_INBOX_2
Reason:
Switch cash-in cassette 1 (M12 / GL10 safe module) faulty / blocked.
Measure:
Replace the appropriate module or controller.
Inform system administrator / service.
20003202 CNG_EXT_DEFLECTOR_DEF_INBOX_3
Reason:
Switch cash-in cassette 1 (M13 / GL11 safe module) faulty / blocked.
Measure:
Replace the appropriate module or controller.
Inform system administrator / service.
20003203 CNG_EXT_DEFLECTOR_DEF_INBOX_4
Reason:
Switch cash-in cassette 1 (M14 / GL12 safe module) faulty / blocked.
Measure:
Replace the appropriate module or controller.
Inform system administrator / service.
20003204 CNG_EXT_DEFLECTOR_DEF_INBOX_5
Reason:
Switch cash-in cassette 1 (M15 / GL13 safe module) faulty / blocked.
Measure:
Replace the appropriate module or controller.
Inform system administrator / service.
20003205 CNG_EXT_DEFLECTOR_DEF_TRANSPNT
Reason:
Switch safe delivery /escrow / cash-out tray /MA3 /GL5 counter area) faulty/blocked.
Measure:
Replace the appropriate module or controller.
Inform system administrator / service.
20003206 CNG_EXT_DEFLECTOR_DEF_SINGLE_REJ
Reason:
Single reject (MA2) switch (after thickness measuring station at filling tray) faulty/blocked.
Measure:
Replace the appropriate module or controller.
Inform system administrator / service.
20003207 CNG_EXT_DEFLECTOR_DEFECT_ESCROW
Reason:
Switch escrow (MA6) faulty/blocked.
Measure:
Replace the appropriate module or controller.
Inform system administrator / service.
20003210 CNG_EXT_CRS_MS_DEFECT_CASHOUT
Reason:
Measuring station faulty (safe module)
Measure:
Replace the appropriate module or controller.
Inform system administrator / service.
20003211 CNG_EXT_CRS_LINE_X_ERROR_CONF
Reason:
Wrong tape sensor Line-X configuration.
Measure:
Check the currency data, configuration and firmware in the Line-XLA. Respectively load again
and/or configure.
20003212 CNG_EXT_CRS_CONTAM_LINE_X_SENS
Reason:
Tape sensor Line-X soiled.
Measure:
Check/clean Line-XLA (Sensor window / press rolls).
20003213 CNG_EXT_CRS_LINE_X_SENS_DEFECT
Reason:
Tape sensor Line-X in the banknote identification module reports an error.
Measure:
Check the tape sensor in the banknote identification module or its configuration. If necessary
replace the banknote identification module.
20003214 CNG_EXT_CRS_TAPE_SENSOR_DEFECT
Reason:
Tape sensor in the banknote identification module reports an error.
Measure:
Check the tape sensor in the banknote identification module or its configuration. If necessary
replace the banknote identification module.
20003215 CNG_EXT_CRS_MS_DEFECT_CASHIN
Reason:
Measuring station faulty (counter area)
Measure:
Replace the appropriate module or controller.
Inform system administrator / service.
20003216 CNG_EXT_AUTHENTICATOR_READER_DEF
Reason:
Banknote identification module: reader background soiled or lines faulty.
Measure:
Justify or replace the banknote identification module.
Inform system administrator / service.
20003217 CNG_EXT_AUTHENTICATOR_COMM_DEF
Reason:
Banknote identification module: communication reader faulty
Measure:
Replace the banknote identification module.
Inform system administrator / service.
20003218 CNG_EXT_AUTHENTICATOR_NOTETIMING
Reason:
Banknote identification module: note impulse missing or out of tolerance.
Measure:
Replace the banknote identification module.
Inform system administrator / service.
20003219 CNG_EXT_AUTHENTICATOR_RESPONSE
Reason:
The banknote identification module reports an acknowledgement error.
Measure:
Reconfigure or replace the banknote identification module.
Inform system administrator / service.
20003220 CNG_EXT_CRS_LB_AMP_DEFECT
Reason:
Photosensor amplifier faulty or photosensor initialization not successfully or device not configured.
Measure:
Initialize or replace the photosensor amplifier.
Inform system administrator / service.
20003230 CNG_EXT_CRS_DEFL_RETRACT_DEF
Reason:
Retract switch MA4 / GL8 (safe delivery / retract) faulty/blocked
Measure:
Replace the transport or controller.
Inform system administrator / service.
20003231 CNG_EXT_CRS_DEFL_SELECTION_DEF
Reason:
Selection switch MA7 / GL14 at safe module (cassettes / rollers) faulty / blocked.
Measure:
Replace the transport or controller.
Inform system administrator / service.
20003232 CNG_EXT_CRS_DEFL_REJECT_DEF
Reason:
Single reject switch MA8 /GL15 at safe module (safe delivery / cassettes) faulty/ blocked
Measure:
Replace the transport or controller.
Inform system administrator / service.
20003233 CNG_EXT_CRS_DEFL_RETRACT_DEF
Reason:
Switchover add-on compartment RR cassette MA20 / GL20 defective / blocked.
Measure:
Replace transport or controller. Inform system administrator / service.
20003234 CNG_EXT_CRS_DEFL_SELECTION_DEF
Reason:
Selection switch MA21 / GL21 in the cash area (cassettes / drums) is defective/blocked.
Measure:
Replace transport or controller. Inform system administrator / service.
20003235 CNG_EXT_CRS_DEFL_SELECT_REJ_DEF
Reason:
Selection switch MA22 / GL22 in the cash area (cassettes / drums) is defective/blocked.
Measure:
Replace transport or controller. Inform system administrator / service.
20003250 CNG_EXT_CRS_TRANS_MOTOR_M1_DEF
Reason:
Transport motor M1 (safe module) faulty / blocked.
Measure:
Replace the transport motor or controller.
Inform system administrator / service.
20003251 CNG_EXT_CRS_TRANS_MOTOR_M4_DEF
Reason:
Transport motor M4 in the cash area is defective/blocked.
Measure:
Replace transport motor or controller. Inform system administrator / service.
20003255 CNG_EXT_CRS_TRANS_MOTOR_M2_DEF
Reason:
Transport motor M2 (counter area) faulty / blocked.
Measure:
Replace the transport motor or controller.
Inform system administrator / service.
20003256 CNG_EXT_CRS_TRANS_MOTOR_M3_DEF
Reason:
Transport motor M3 (counter area) faulty / blocked.
Measure:
Replace the transport motor or controller.
Inform system administrator / service.
20003285 CNG_EXT_SHUTTER_ERROR_OUT_TRAY
Reason:
Shutter error cash-out tray
Measure:
Eliminate the error and perform a "RESET". If necessary inform System administrator.
20003286 CNG_EXT_SHUTTER_ERROR_IN_TRAY
Reason:
Shutter error filling tray
Measure:
Eliminate the error and perform a "RESET". If necessary inform System administrator.
20003287 CNG_EXT_ROCKER_BLOCKED_OUT_TRAY
Reason:
Beater in cash-out tray blocked
Measure:
Eliminate the error and perform a "RESET". If necessary inform System administrator.
20003295 CNG_EXT_MANIPULATION_OUT_TRAY
Reason:
Photosensor cash-out tray covered
Measure:
Eliminate the error and perform a "RESET". If necessary inform System administrator.
20003296 CNG_EXT_MANIPULATION_IN_TRAY
Reason:
Photosensor filling tray covered
Measure:
Eliminate the error and perform a "RESET". If necessary inform System administrator.
20003310 CNG_EXT_CASHOUT_CAS1_BUNDLE_REJ
Reason:
Too many bundle rejects (cash-out cassette 1)
Measure:
Check cash-out cassette 1, if necessary inform System administrator.
20003320 CNG_EXT_CASHOUT_CAS2_BUNDLE_REJ
Reason:
Too many bundle rejects (cash-out cassette 2)
Measure:
Check cash-out cassette 2, if necessary inform System administrator.
20003330 CNG_EXT_CASHOUT_CAS3_BUNDLE_REJ
Reason:
Too many bundle rejects (cash-out cassette 3)
Measure:
Check cash-out cassette 3, if necessary inform System administrator.
20003340 CNG_EXT_CASHOUT_CAS4_BUNDLE_REJ
Reason:
Too many bundle rejects (cash-out cassette 4)
Measure:
Check cash-out cassette 4, if necessary inform System administrator.
20003405 CNG_EXT_CASHIN_NO_SEPARATION
Reason:
Extraction from filling tray impossible
Measure:
Check the filling tray and perform a "RESET". If necessary inform system administrator.
20003406 CNG_EXT_CASHOUT_NO_SEPARATION
Reason:
Note extraction from cash-out tray impossible
Measure:
Check the cash-out tray and perform a "RESET". If necessary inform system administrator.
20003407 CNG_EXT_CRS_DETECT_METAL_CASHIN
Reason:
Metal detection in filling tray
Measure:
Check the filling tray content or replace it. If necessary inform system administrator.
20003408 CNG_EXT_CRS_DETECT_HIGH_CASHIN
Reason:
Banknote with excessive height detected in cash-in tray
Measure:
Check content of cash-in tray or replace it, inform system administrator if necessary.
20003410 CNG_EXT_CRS_CAS1_NO_SEPARATION
Reason:
Note extraction impossible (cash-out cassette 1) or incorrect note pressure while inserting the
cassette.
Measure:
Check cash-out cassette 1, if necessary inform System administrator.
20003411 CNG_EXT_CRS_DRUM1_NO_SEPARATION
Reason:
Note extraction from Roller 1 impossible
Measure:
Check roller 1 and perform a "RESET". If necessary inform system administrator.
20003420 CNG_EXT_CRS_CAS2_NO_SEPARATION
Reason:
Note extraction impossible (cash-out cassette 2) or incorrect note pressure while inserting the
cassette.
Measure:
Check cash-out cassette 2, if necessary inform System administrator.
20003421 CNG_EXT_CRS_DRUM2_NO_SEPARATION
Reason:
Note extraction from Roller 2 impossible
Measure:
Check roller 2 and perform a "RESET". If necessary inform system administrator.
20003430 CNG_EXT_CRS_CAS3_NO_SEPARATION
Reason:
Note extraction impossible (cash-out cassette 3) or incorrect note pressure while inserting the
cassette.
Measure:
Check cash-out cassette 3, if necessary inform System administrator.
20003431 CNG_EXT_CRS_DRUM3_NO_SEPARATION
Reason:
Note extraction from Roller 3 impossible
Measure:
Check roller 3 and perform a "RESET". If necessary inform system administrator.
20003440 CNG_EXT_CRS_CAS4_NO_SEPARATION
Reason:
Note extraction impossible (cash-out cassette 4) or incorrect note pressure while inserting the
cassette.
Measure:
Check cash-out cassette 4, if necessary inform System administrator.
20003441 CNG_EXT_CRS_DRUM4_NO_SEPARATION
Reason:
Note extraction from Roller 4 impossible
Measure:
Check roller 4 and perform a "RESET". If necessary inform system administrator.
20003451 CNG_EXT_CRS_DRUM5_NO_SEPARATION
Reason:
Note extraction from Roller 5 impossible
Measure:
Check roller 5 and perform a "RESET". If necessary inform system administrator.
20003461 CNG_EXT_CRS_DRUM6_NO_SEPARATION
Reason:
Note extraction from Roller 6 impossible
Measure:
Check roller 6 and perform a "RESET". If necessary inform system administrator.
20003510 CNG_EXT_CRS_CAS1_OUT_WIDTH_TOL
Reason:
Too many bad notes (cash-out cassette 1)
Measure:
Check the content of cash-out cassette 1 and perform a "RESET". If necessary inform system
administrator.
20003520 CNG_EXT_CRS_CAS2_OUT_WIDTH_TOL
Reason:
Too many bad notes (cash-out cassette 2)
Measure:
Check the content of cash-out cassette 2 and perform a "RESET". If necessary inform system
administrator.
20003530 CNG_EXT_CRS_CAS3_OUT_WIDTH_TOL
Reason:
Too many bad notes (cash-out cassette 3)
Measure:
Check the content of cash-out cassette 3 and perform a "RESET". If necessary inform system
administrator.
20003540 CNG_EXT_CRS_CAS4_OUT_WIDTH_TOL
Reason:
Too many bad notes (cash-out cassette 4)
Measure:
Check the content of cash-out cassette 4 and perform a "RESET". If necessary inform system
administrator.
20003605 CNG_EXT_ESCROW_DEFECT
Reason:
ESCROW faulty (no impulse)
Measure:
Replace the ESCROW. Inform system administrator.
20003606 CNG_EXT_ESCROW_START_ERROR
Reason:
ESCROW: beginning of tape not found or not leave.
Measure:
Perform a "RESET".
20003607 CNG_EXT_ESCROW_STEP_MOTOR
Reason:
Internal ESCROW error (step motor)
Measure:
Perform a "RESET".
20003608 CNG_EXT_ESCROW_TIMING
Reason:
Wrong values from ESCROW impulse panel
Measure:
Inform system administrator
20003610 CNG_EXT_CRS_CAS1_EEPROM_ERR
Reason:
Cash-out cassette 1 faulty
Measure:
Inform service.
20003611 CNG_EXT_CRS_DRUM1_DEFECT
Reason:
Roller 1 faulty
Measure:
Inform service.
20003620 CNG_EXT_CRS_CAS2_EEPROM_ERR
Reason:
Cassette 2 faulty
Measure:
Inform service.
20003621 CNG_EXT_CRS_DRUM2_DEFECT
Reason:
Roller 2 faulty
Measure:
Inform service.
20003630 CNG_EXT_CRS_CAS3_EEPROM_ERR
Reason:
Cassette 3 faulty
Measure:
Inform service.
20003631 CNG_EXT_CRS_DRUM3_DEFECT
Reason:
Roller 3 faulty
Measure:
Inform service.
20003640 CNG_EXT_CRS_CAS4_EEPROM_ERR
Reason:
Cassette 4 faulty
Measure:
Inform service.
20003641 CNG_EXT_CRS_DRUM4_DEFECT
Reason:
Roller 4 faulty
Measure:
Inform service.
20003651 CNG_EXT_CRS_DRUM5_DEFECT
Reason:
Roller 5 faulty
Measure:
Inform service.
20003661 CNG_EXT_CRS_DRUM6_DEFECT
Reason:
Roller 6 faulty
Measure:
Inform service.
20003700 CNG_EXT_CRS_CONTAM_MS_SAFE
Reason:
Photosensor thickness measuring station (safe module) soiled.
Measure:
Inform system administrator.
20003705 CNG_EXT_CRS_CONTAM_MS_COUNT
Reason:
Photosensor thickness measuring station (counter area) soiled.
Measure:
Inform system administrator.
20003710 CNG_EXT_CRS_DEDUC_FLAG_LAM1
Reason:
Dispenser sensor soiled (cash-out cassette 1) or pressure sensor faulty.
Measure:
Inform system administrator.
20003720 CNG_EXT_CRS_DEDUC_FLAG_LAM2
Reason:
Dispenser sensor soiled (cash-out cassette 2) or pressure sensor faulty.
Measure:
Inform system administrator.
20003730 CNG_EXT_CRS_DEDUC_FLAG_LAM3
Reason:
Dispenser sensor soiled (cash-out cassette 3) or pressure sensor faulty.
Measure:
Inform system administrator.
20003740 CNG_EXT_CRS_DEDUC_FLAG_LAM4
Reason:
Dispenser sensor soiled (cash-out cassette 4) or pressure sensor faulty.
Measure:
Inform system administrator.
20003810 CNG_EXT_CRS_EMPTY_FLAG_KL1
Reason:
Empty sensor soiled (cash-out cassette 1)
Measure:
Inform system administrator.
20003820 CNG_EXT_CRS_EMPTY_FLAG_KL2
Reason:
Empty sensor soiled (cash-out cassette 2)
Measure:
Inform system administrator.
20003830 CNG_EXT_CRS_EMPTY_FLAG_KL3
Reason:
Empty sensor soiled (cash-out cassette 3)
Measure:
Inform system administrator.
20003840 CNG_EXT_CRS_EMPTY_FLAG_KL4
Reason:
Empty sensor soiled (cash-out cassette 4)
Measure:
Inform system administrator.
20003901 CNG_EXT_CRS_CONTAM_LB1
Reason:
Photosensor LS1 (counter area) soiled
Measure:
Inform system administrator.
20003902 CNG_EXT_CRS_CONTAM_LB2
Reason:
Photosensor LS2 (counter area) soiled
Measure:
Inform system administrator.
20003903 CNG_EXT_CRS_CONTAM_LB3
Reason:
Photosensor LS3 (counter area) soiled
Measure:
Inform system administrator.
20003904 CNG_EXT_CRS_CONTAM_LB4
Reason:
Photosensor LS4 (counter area) soiled
Measure:
Inform system administrator.
20003905 CNG_EXT_CRS_CONTAM_LB5
Reason:
Photosensor LS5 (counter area) soiled
Measure:
Inform system administrator.
20003906 CNG_EXT_CRS_CONTAM_LB6
Reason:
Photosensor LS6 (counter area) soiled
Measure:
Inform system administrator.
20003907 CNG_EXT_CRS_CONTAM_LB7
Reason:
Photosensor LS7 (counter area) soiled
Measure:
Inform system administrator.
20003908 CNG_EXT_CRS_CONTAM_LB8
Reason:
Photosensor LS8 (counter area) soiled
Measure:
Inform system administrator.
20003909 CNG_EXT_CRS_CONTAM_LB9
Reason:
Photosensor LS9 (counter area) soiled
Measure:
Inform system administrator.
20003910 CNG_EXT_CRS_CONTAM_LB10
Reason:
Photosensor LS10 (safe module) soiled
Measure:
Inform system administrator.
20003911 CNG_EXT_CRS_CONTAM_LB11
Reason:
Photosensor LS11 (safe module) soiled
Measure:
Inform system administrator.
20003912 CNG_EXT_CRS_CONTAM_LB12
Reason:
Photosensor LS12 (safe module) soiled
Measure:
Inform system administrator.
20003913 CNG_EXT_CRS_CONTAM_LB13
Reason:
Photosensor LS13 (safe module) soiled
Measure:
Inform system administrator.
20003914 CNG_EXT_CRS_CONTAM_LB14
Reason:
Photosensor LS14 (safe module) soiled
Measure:
Inform system administrator.
20003915 CNG_EXT_CRS_CONTAM_LB15
Reason:
Photosensor LS15 (safe module) soiled
Measure:
Inform system administrator.
20003916 CNG_EXT_CRS_CONTAM_LB16
Reason:
Photosensor LS16 (safe module) soiled
Measure:
Inform system administrator.
20003917 CNG_EXT_CRS_CONTAM_LB17
Reason:
Photosensor LS17 (safe module) soiled
Measure:
Inform system administrator.
20003918 CNG_EXT_CRS_CONTAM_LB18
Reason:
Photosensor LS18 (safe module) soiled
Measure:
Inform system administrator.
20003919 CNG_EXT_CRS_CONTAM_LB19
Reason:
Photosensor LS19 (safe module) soiled
Measure:
Inform system administrator.
20003920 CNG_EXT_CRS_CONTAM_LB20
Reason:
Photosensor LS20 (safe module) soiled
Measure:
Inform system administrator.
20003921 CNG_EXT_CRS_CONTAM_LB21
Reason:
Photosensor LS21 (safe module) soiled
Measure:
Inform system administrator.
20003922 CNG_EXT_CRS_CONTAM_LB22
Reason:
Photosensor LS22 (safe module) soiled
Measure:
Inform system administrator.
20003923 CNG_EXT_CRS_CONTAM_LB23
Reason:
Photosensor LS23 (safe module) soiled
Measure:
Inform system administrator.
20003924 CNG_EXT_CRS_CONTAM_LB24
Reason:
Photosensor LS24 (safe module) soiled
Measure:
Inform system administrator.
20003925 CNG_EXT_CRS_CONTAM_LB25
Reason:
Photosensor LS25 (counter module) soiled.
Measure:
Inform system administrator.
20003926 CNG_EXT_CRS_CONTAM_LB26
Reason:
Photosensor LS26 (counter module) soiled.
Measure:
Inform system administrator.
20003931 CNG_EXT_CRS_CONTAM_LB_DRUM1
Reason:
Phostosensor roller 1 (safe module) soiled
Measure:
Inform system administrator.
20003932 CNG_EXT_CRS_CONTAM_LB_DRUM2
Reason:
Phostosensor roller 2 (safe module) soiled
Measure:
Inform system administrator.
20003933 CNG_EXT_CRS_CONTAM_LB_DRUM3
Reason:
Phostosensor roller 3 (safe module) soiled
Measure:
Inform system administrator.
20003934 CNG_EXT_CRS_CONTAM_LB_DRUM4
Reason:
Phostosensor roller 4 (safe module) soiled
Measure:
Inform system administrator.
20003935 CNG_EXT_CRS_CONTAM_LB_DRUM5
Reason:
Phostosensor roller 5 (safe module) soiled
Measure:
Inform system administrator.
20003936 CNG_EXT_CRS_CONTAM_LB_DRUM6
Reason:
Phostosensor roller 6 (safe module) soiled
Measure:
Inform system administrator.
20003941 CNG_EXT_CRS_DRUM1_WRONG_POS
Reason:
The filled roller 1 is not placed at the original position or the 36Volt voltage is missing at the roller.
Measure:
Inform system administrator or service.
20003942 CNG_EXT_CRS_DRUM2_WRONG_POS
Reason:
The filled roller 2 is not placed at the original position or the 36Volt voltage is missing at the roller.
Measure:
Inform system administrator or service.
20003943 CNG_EXT_CRS_DRUM3_WRONG_POS
Reason:
The filled roller 3 is not placed at the original position or the 36Volt voltage is missing at the roller.
Measure:
Inform system administrator or service.
20003944 CNG_EXT_CRS_DRUM4_WRONG_POS
Reason:
The filled roller 4 is not placed at the original position or the 36Volt voltage is missing at the roller.
Measure:
Inform system administrator or service.
20003945 CNG_EXT_CRS_DRUM5_WRONG_POS
Reason:
The filled roller 5 is not placed at the original position or the 36Volt voltage is missing at the roller.
Measure:
Inform system administrator or service.
20003946 CNG_EXT_CRS_DRUM6_WRONG_POS
Reason:
The filled roller 6 is not placed at the original position or the 36Volt voltage is missing at the roller.
Measure:
Inform system administrator or service.
20003951 CNG_EXT_CRS_ERR_LOAD_FW_COMP_1
Reason:
Error in download of firmware for drum 1 subcomponent or 1st vertical stacker cassette.
Measure:
Repeat firmware download, otherwise inform system administrator or service.
20003952 CNG_EXT_CRS_ERR_LOAD_FW_COMP_2
Reason:
Error in download of the firmware for drum 2 subcomponent or 2nd vertical stacker cassette.
Measure:
Repeat firmware download, otherwise inform system administrator or service.
20003953 CNG_EXT_CRS_ERR_LOAD_FW_COMP_3
Reason:
Error in download of firmware for drum 3 subcomponent.
Measure:
Repeat firmware download, otherwise inform system administrator or service.
20003954 CNG_EXT_CRS_ERR_LOAD_FW_COMP_4
Reason:
Error in download of firmware for drum 4 subcomponent.
Measure:
Repeat firmware download, otherwise inform system administrator or service.
20003955 CNG_EXT_CRS_ERR_LOAD_FW_COMP_5
Reason:
Error in download of firmware for drum 5 subcomponent.
Measure:
Repeat firmware download, otherwise inform system administrator or service.
20003961 CNG_EXT_CRS_ERR_LOAD_FW_HSK_1
Reason:
Error in download of the firmware for HSK 1.
Measure:
Repeat firmware download, otherwise inform system administrator or service.
20003962 CNG_EXT_CRS_ERR_LOAD_FW_HSK_2_1
Reason:
Error in download of firmware for 1st HSK 2.
Measure:
Repeat firmware download, otherwise inform system administrator or service.
20003963 CNG_EXT_CRS_ERR_LOAD_FW_HSK_2_2
Reason:
Error in download of firmware for 2nd HSK 2.
Measure:
Repeat firmware download, otherwise inform system administrator or service.
20003964 CNG_EXT_CRS_ERR_LOAD_FW_HSK_2_3
Reason:
Error in download of firmware for 3rd HSK 2.
Measure:
Repeat firmware download, otherwise inform system administrator or service.
20003965 CNG_EXT_CRS_ERR_LOAD_FW_HSK_2_4
Reason:
Error in download of firmware for 4th HSK 2.
Measure:
Repeat firmware download, otherwise inform system administrator or service.
20003971 CNG_EXT_CRS_COMM_ERROR_HSK_1
Reason:
Communication error of HSK 1.
Measure:
epeat insertion of HSK 1 and repeat transaction; otherwise inform system administrator or service.
20003972 CNG_EXT_CRS_COMM_ERROR_HSK_2_1
Reason:
Communication error of 1st HSK 2.
Measure:
Repeat insertion of 1st HSK 2 and repeat transaction, otherwise inform system administrator or
service.
20003973 CNG_EXT_CRS_COMM_ERROR_HSK_2_2
Reason:
Communication error of 2nd HSK 2.
Measure:
Repeat insertion of 2nd HSK 2 and repeat transaction; otherwise inform system administrator or
service.
20003974 CNG_EXT_CRS_COMM_ERROR_HSK_2_3
Reason:
Communication error of 3rd HSK 2.
Measure:
Repeat insertion of 3rd HSK 2 and repeat transaction; otherwise inform system administrator or
service.
20003975 CNG_EXT_CRS_COMM_ERROR_HSK_2_4
Reason:
Communication error of 4th HSK 2.
Measure:
Repeat insertion of 4th HSK 2 and repeat transaction; otherwise inform system administrator or
service.
20004001 CNG_EXT_SW_DEFEKT
Reason:
No response from the CDM (software)
Measure:
Start system again, if necessary inform System administrator.
20004010 CNG_EXT_CONTR_DEFEKT
Reason:
CDM electronics faulty
Measure:
Replace controller.
20004011 CNG_EXT_NO_FIRMWARE
Reason:
Software missing in the CDM
Application:
Load the firmware with the API function "CscCngInit".
Measure:
Put the application again into operation.
If necessary inform System administrator.
20004012 CNG_EXT_SAFETY_CIRC_BREAK_OPEN
Reason:
CDM has not been inserted completely
Measure:
Bring the CDM into the cash-out position in the safe. If necessary inform System administrator.
20004013 CNG_EXT_DLOC_YES
Reason:
The maximal number of retracts has been reached
Application:
Reset the lock flag by using the API function "CscCngStatusWrite - CNG_STATUS_UNLOCK".
Measure:
Remove the customer money from the retract box and transport path using operator function.
20004018 CNG_EXT_JAM_DISPENSE
Reason:
Note jam during dispensing
Cash not accessible by customer
Measure:
Check the note path from the cassettes to the collecting tray. If necessary inform System
administrator.
20004020 CNG_EXT_SINGLE_REJ_DEFECT
Reason:
Single reject switch faulty/blocked
Measure:
Check the note paths using operator function. If necessary inform System administrator.
20004021 CNG_EXT_MS_DEFECT
Reason:
Measuring station faulty
Measure:
Inform service.
20004022 CNG_EXT_LBAMP_DEFECT
Reason:
Photosensor amplifier faulty or photosensor initialization not successful.
Measure:
Check the note paths using operator function. If necessary inform System administrator.
20004025 CNG_EXT_VMOTOR_DEFECT
Reason:
Dispensing drive faulty/blocked
BBA UT: CDM has not been inserted completely
Measure:
Check the note paths using operator function. If necessary inform System administrator
BBA UT: Bring the CDM into the cash-out position in the safe.
20004026 CNG_EXT_COL_TRAY_DEFECT
Reason:
CDM_NG: Switching dispensing/transport or vertical transport faulty/blocked
CMD-V4: Stacker drive faulty /blocked
Measure:
Check the note paths using operator function. If necessary inform System administrator.
20004100 CNG_EXT_CAS_NOT_READY
Reason:
Cassette unknown , missing, reinserted
Application:
Dispensing command and reference value cannot be executed. Cash can be dispensed out of
another cassette.
Measure:
Insert the cash-out cassette(s) and log on using operator function.
20004114 CNG_EXT_CONFIG_NO_REJECT
Reason:
Reject cassette missing
Measure:
Insert the reject cassette and log on using operator function.
20004119 CNG_EXT_JAM_REJECT_STACK_REJ
Reason:
Money jam in the output transport facility during reject
Measure:
Eliminate money jam using operator function. If necessary inform System administrator.
20004123 CNG_EXT_RESET_RW_DEFECT
Reason:
Rreject- / circle switch faulty/blocked
Cash not accessible by customer
Measure:
If necessary eliminate money jam using operator function. If necessary inform System
administrator.
20004124 CNG_EXT_RESET_RR_DEFECT
Reason:
Reject/retract drive faulty/blocked
Cash not accessible by customer
Measure:
Check the reject cassette using operator function. If necessary inform System administrator.
20004128 CNG_EXT_TRANS_SHUT_ERR_OPEN
Reason:
Shutter cannot be opened/defect
Cash not accessible by customer
Measure:
Check shutter, if necessary inform System administrator.
20004129 CNG_EXT_OFFER_LB_L26_UE_COV
Reason:
Manipulation in Cash-out position
Cash was removed from customer
Measure:
Check shutter, if necessary inform System administrator.
20004200 CNG_EXT_SHUTTER_BLOCKED
Reason:
Shutter have been blocked
Application:
The command cannot be executed.
Measure:
Examine the cash-out of the SAT and shutter for foreign matters.
20004214 CNG_EXT_CONFIG_REJECT_NOT_READY
Reason:
Reject cassette not logged on
Measure:
Insert the reject cassette and log on using operator function.
20004219 CNG_EXT_JAM_REJECT_OVER_STACKER
Reason:
Money jam in the output transport facility during reject
Cash not accessible by customer
Measure:
Eliminate money jam using operator function. If necessary inform System administrator.
20004223 CNG_EXT_RETRACT_RW_DEFECT
Reason:
Reject-/Circle switch faulty/blocked
Cash was accessible by customer during retract
Measure:
If necessary eliminate money jam using operator function. If necessary inform System
administrator.
20004224 CNG_EXT_RETRACT_RR_DEFECT
Reason:
Reject/retract drive faulty/blocked
Cash was accessible by customer during retract
Measure:
Check the reject cassette using operator function. If necessary inform System administrator.
20004228 CNG_EXT_OFFER_SHUT_ERR_UNDEF
Reason:
Shutter undefined
Cash was accessible by customer
Measure:
Check shutter, if necessary inform System administrator.
20004229 CNG_EXT_WITHDRAWN_LB_L26_UE_COV
Reason:
Manipulation in withdrawal position
Cash has been withdrawn by the customer
Measure:
Check shutter, if necessary inform System administrator.
20004300 CNG_EXT_SHUTTER_OPEN
Reason:
Shutter open
Application:
The command cannot be executed
Measure:
Check shutter
20004314 CNG_EXT_CONFIG_NO_CAS
Reason:
Cash-out cassette(s) missing
Measure:
Insert the cash-out cassette(s) and log on using operator function.
20004319 CNG_EXT_JAM_TRANS_STACKER_OVER
Reason:
Money jam in the output transport facility during delivery
Cash not accessible by customer
Measure:
Eliminate money jam using operator function. If necessary inform System administrator.
20004328 CNG_EXT_WITHDRAWN_SHUT_ERR_CLOS
Reason:
Shutter cannot be closed / undefined
Cash has been withdrawn by the customer
Measure:
Check shutter, if necessary inform System administrator.
20004329 CNG_EXT_RETRACT_LB_L26_UE_COV
Reason:
Manipulation during retract
Cash was accessible by customer
Measure:
Check shutter, if necessary inform System administrator.
20004400 CNG_EXT_SHUTTER_UNDEFINED
Reason:
Shutter undefined
Application:
The command cannot be executed.
Measure:
Check shutter.
20004414 CNG_EXT_CONFIG_CAS_NOT_READY
Reason:
No cash-out cassette(s) logged on
Measure:
Log on the cash-out cassette(s) using operator function.
20004419 CNG_EXT_JAM_TRANS_OVER_SHUT
Reason:
Money jam in the output transport facility during delivery
Cash was accessible by customer
Measure:
Eliminate money jam using operator function. If necessary inform System administrator.
20004428 CNG_EXT_RETRACT_SHUT_ERR_UNDEF
Reason:
Shutter undefined during retract
Cash was accessible by customer
Measure:
Check shutter, if necessary inform System administrator.
20004429 CNG_EXT_TRANS_LB_L26_UE_COVERED
Reason:
Manipulation during delivery
Cash not accessible by customer
Measure:
Check shutter, if necessary inform System administrator.
20004500 CNG_EXT_L26_UE_COVERED
Reason:
Manipulation at cash-out photosensor
Application:
The command cannot be executed.
Measure:
Inform System administrator.
20004519 CNG_EXT_JAM_RETR_SHUT_OVER
Reason:
Money jam in the output transport facility during retract
Cash was accessible by customer
Measure:
Eliminate money jam using operator function. If necessary inform System administrator.
20004529 CNG_EXT_OFFER_SHUT_BLOCKED
Reason:
Manipulation during delivery
Cash was accessible by customer
Measure:
Check shutter, if necessary inform System administrator.
20004600 CNG_EXT_LB_COVERED
Reason:
Note paths blocked
Application:
The command cannot be executed.
Measure:
Check all note paths. Inform System administrator.
20004619 CNG_EXT_JAM_RETR_HORIZ_STACKER
Reason:
Money jam in the output transport facility during retract
Cash was accessible by customer
Measure:
Eliminate money jam using operator function. If necessary inform System administrator.
20004629 CNG_EXT_WITHDRAWN_SHUT_BLOCKED
Reason:
Manipulation in withdrawal position
Cash has been withdrawn by the customer
Measure:
Check shutter, if necessary inform System administrator.
20004700 CNG_EXT_DEVICE_LOCK
Reason:
The maximal number of retracts has been reached
Application:
Command cannot be executed.
Reset the lock flag by using the API function "CscCngStatusWrite - CNG_STATUS_UNLOCK"
Measure:
Remove the customer money from the retract box and transport path using operator function.
20004719 CNG_EXT_JAM_RETR_STACKER_REJ
Reason:
Money jam in the output transport facility during retract
Cash was accessible by customer
Measure:
Eliminate money jam using operator function. If necessary inform System administrator.
20004729 CNG_EXT_RETR_SHUT_BLOCKED
Reason:
Manipulation during retract
Cash was accessible by customer
Measure:
Check shutter, if necessary inform System administrator.
20004800 CNG_EXT_SINGLE_REJ_ERROR
Reason:
Single reject switch faulty
Application:
The dispensing command and reference value cannot be executed.
Measure:
If necessary eliminate money jam using operator function. If necessary inform System
administrator.
20004829 CNG_EXT_TRANS_SHUT_BLOCKED
Reason:
Manipulation during delivery
Cash not accessible by customer
Measure:
Check shutter, if necessary inform System administrator.
20004900 CNG_EXT_SELF_TEST_AKTIVATE
Reason:
Self-test activated
Application:
Command cannot be executed, RESET.
Measure:
If necessary eliminate money jam using operator function.
Bring the CDM into the cash-out position in the safe. If necessary inform System administrator.
20004919 CNG_EXT_OFFER_LB_UE_COV
Reason:
Transport photosensor covered during withdrawal
Cash was accessible by customer
Measure:
If necessary eliminate money jam using operator function. If necessary inform System
administrator.
20004A00 CNG_EXT_FEED_JAM
Reason:
The jam was not eliminated effectively
Application:
Command cannot be executed.
Measure:
If necessary eliminate money jam using operator function.
Bring the CDM into the cash-out position in the safe. If necessary inform System administrator.
20004A19 CNG_EXT_WITHDRAWN_LB_UE_COV
Reason:
Transport photosensor unexpectedly covered during withdrawal
Cash has been withdrawn by the customer
Measure:
If necessary eliminate money jam using operator function. If necessary inform System
administrator.
20004B00 CNG_EXT_CAS_MISSING
Reason:
Cash-out cassette missing or not inserted correctly
Application:
The command cannot be executed. Cash can be dispensed out of another cassette.
Measure:
Insert the cash-out cassette(s) and log on using operator function.
20004B19 CNG_EXT_RETR_LB_UE_COV
Reason:
Transport photosensor unexpectedly covered during retract
Cash was accessible by customer
Measure:
if necessary eliminate money jam operator function. If necessary inform System administrator.
20004C19 CNG_EXT_MOTOR_DEFECT
Reason:
Motor defect
Measure:
inform service.
20004D00 CNG_EXT_CAS_EMPTY
Reason:
Cassette is empty
Application:
The command cannot be executed. Cash can be dispensed out of another cassette.
Measure:
Insert the filled cash-out cassette(s) and log on using operator function.
20004E00 CNG_EXT_CAS_DEFECT
Reason:
Cassette or dispensing sensor defect
Application:
The command cannot be executed. Cash can be dispensed out of another cassette.
Measure:
Insert the cash-out cassette(s) and log on using operator function.
20004F00 CNG_EXT_CAS_DISP_EMPTY
Reason:
A cassette becomes empty during dispensing procedure.
Application:
Requested amount cannot be dispensed.
Cash can be dispensed out of another cassette.
Measure:
Insert the filled cash-out cassette(s) and log on using operator function.
20008031 CNG_EXT_CAS1_BUNDLE_REJECT
Reason:
Too many bundle rejects (cassette 1)
Measure:
Check cassette 1, if necessary inform System administrator.
20008032 CNG_EXT_CAS2_BUNDLE_REJECT
Reason:
Too many bundle rejects (cassette 2)
Measure:
Check cassette 2, if necessary inform System administrator.
20008033 CNG_EXT_CAS3_BUNDLE_REJECT
Reason:
Too many bundle rejects (cassette 3)
Measure:
Check cassette 3, if necessary inform System administrator.
20008034 CNG_EXT_CAS4_BUNDLE_REJECT
Reason:
Too many bundle rejects (cassette 4)
Measure:
Check cassette 4, if necessary inform System administrator.
20008035 CNG_EXT_CAS5_BUNDLE_REJECT
Reason:
Too many bundle rejects (cassette 5)
Measure:
Check cassette 5, if necessary inform System administrator.
20008036 CNG_EXT_CAS6_BUNDLE_REJECT
Reason:
Too many bundle rejects (cassette 6)
Measure:
Check cassette 6, if necessary inform System administrator.
20008041 CNG_EXT_CAS1_NO_SEPARATION
Reason:
Note extraction impossible (cassette 1) or incorrect note pressure while inserting the cassette.
Measure:
Check cassette 1, if necessary inform System administrator.
20008042 CNG_EXT_CAS2_NO_SEPARATION
Reason:
Note extraction impossible (cassette 2)
or incorrect note pressure while inserting the cassette.
Measure:
Check cassette 2, if necessary inform System administrator.
20008043 CNG_EXT_CAS3_NO_SEPARATION
Reason:
Note extraction impossible (cassette 3) or incorrect note pressure while inserting the cassette.
Measure:
Check cassette 3, if necessary inform System administrator.
20008044 CNG_EXT_CAS4_NO_SEPARATION
Reason:
Note extraction impossible (cassette 4) or incorrect note pressure while inserting the cassette.
Measure:
Check cassette 4, if necessary inform System administrator.
20008045 CNG_EXT_CAS5_NO_SEPARATION
Reason:
Note extraction impossible (cassette 5) or incorrect note pressure while inserting the cassette.
Measure:
Check cassette 5, if necessary inform System administrator.
20008046 CNG_EXT_CAS6_NO_SEPARATION
Reason:
Note extraction impossible (cassette 6) or incorrect note pressure while inserting the cassette.
Measure:
Check cassette 6, if necessary inform System administrator.
20008061 CNG_EXT_CAS1_EEPROM_ERR
Reason:
Cassette 1 faulty
Measure:
Inform service.
20008062 CNG_EXT_CAS2_EEPROM_ERR
Reason:
Cassette 2 faulty
Measure:
Inform service.
20008063 CNG_EXT_CAS3_EEPROM_ERR
Reason:
Cassette 3 faulty
Measure:
Inform service.
20008064 CNG_EXT_CAS4_EEPROM_ERR
Reason:
Cassette 4 faulty
Measure:
Inform service.
20008065 CNG_EXT_CAS5_EEPROM_ERR
Reason:
Cassette 5 faulty
Measure:
Inform service.
20008066 CNG_EXT_CAS6_EEPROM_ERR
Reason:
Cassette 6 faulty
Measure:
Inform service.
20008070 CNG_EXT_CONTAM_MS
Reason:
Photosensors measuring station soiled
Measure:
Inform system administrator.
20008071 CNG_EXT_DEDUC_FLAG_LAM1
Reason:
Dispenser sensor soiled (cassette 1)
or pressure sensor faulty.
Measure:
Inform system administrator.
20008072 CNG_EXT_DEDUC_FLAG_LAM2
Reason:
Dispenser sensor soiled (cassette 2) or pressure sensor faulty.
Measure:
Inform system administrator.
20008073 CNG_EXT_DEDUC_FLAG_LAM3
Reason:
Dispenser sensor soiled (cassette 3) or pressure sensor faulty.
Measure:
Inform system administrator.
20008074 CNG_EXT_DEDUC_FLAG_LAM4
Reason:
Dispenser sensor soiled (cassette 4) or pressure sensor faulty.
Measure:
Inform system administrator.
20008075 CNG_EXT_DEDUC_FLAG_LAM5
Reason:
Dispenser sensor soiled (cassette 5) or pressure sensor faulty.
Measure:
Inform system administrator.
20008076 CNG_EXT_DEDUC_FLAG_LAM6
Reason:
Dispenser sensor soiled (cassette 6) or pressure sensor faulty.
Measure:
Inform system administrator.
20008081 CNG_EXT_EMPTY_FLAG_KL1
Reason:
Empty sensor soiled (cassette 1)
Measure:
Inform system administrator.
20008082 CNG_EXT_EMPTY_FLAG_KL2
Reason:
Empty sensor soiled (cassette 2)
Measure:
Inform system administrator.
20008083 CNG_EXT_EMPTY_FLAG_KL3
Reason:
Empty sensor soiled (cassette 3)
Measure:
Inform system administrator.
20008084 CNG_EXT_EMPTY_FLAG_KL4
Reason:
Empty sensor soiled (cassette 4)
Measure:
Inform system administrator.
20008085 CNG_EXT_EMPTY_FLAG_KL5
Reason:
Empty sensor soiled (cassette 5)
Measure:
Inform system administrator.
20008086 CNG_EXT_EMPTY_FLAG_KL6
Reason:
Empty sensor soiled (cassette 6)
Measure:
Inform system administrator.
20008090 CNG_EXT_CONTAM_LB1
Reason:
Photosensor L1 soiled
Measure:
Inform system administrator.
20008091 CNG_EXT_CONTAM_LB18
Reason:
Photosensor L18 soiled
Measure:
Inform system administrator.
20008092 CNG_EXT_CONTAM_LB19
Reason:
Photosensor L19 soiled
Measure:
Inform system administrator.
20008093 CNG_EXT_CONTAM_LB21
Reason:
Photosensor L21 soiled
Measure:
Inform system administrator.
20008094 CNG_EXT_CONTAM_LB22
Reason:
Photosensor L22 soiled
Measure:
Inform system administrator.
20008095 CNG_EXT_CONTAM_LB26
Reason:
Photosensor L26 soiled
Measure:
Inform system administrator.
20008096 CNG_EXT_CONTAM_LB33
Reason:
Photosensor L33 soiled
Measure:
Inform system administrator.
20008097 CNG_EXT_CONTAM_LB35
Reason:
Photosensor L35 soiled
Measure:
Inform system administrator.
20008098 CNG_EXT_CONTAM_LB27
Reason:
Photosensor L27 soiled
Measure:
Inform system administrator.
20008099 CNG_EXT_CONTAM_LB28
Reason:
Photosensor L28 soiled
Measure:
Inform system administrator.
2000809A CNG_EXT_CONTAM_LB29
Reason:
Photosensor L29 soiled
Measure:
Inform system administrator.
2000809B CNG_EXT_CONTAM_LB36
Reason:
Photosensor L36 soiled
Measure:
Inform system administrator.
2000809C CNG_EXT_CONTAM_LB37
Reason:
Photosensor L37 soiled
Measure:
Inform system administrator.
20008151 CNG_EXT_CAS1_MULTIPLE_NOTES
Reason:
Too many double notes (cassette 1)
Measure:
Inform system administrator.
20008152 CNG_EXT_CAS2_MULTIPLE_NOTES
Reason:
Too many double notes (cassette 2)
Measure:
Inform system administrator.
20008153 CNG_EXT_CAS3_MULTIPLE_NOTES
Reason:
Too many double notes (cassette 3)
Measure:
Inform system administrator.
20008154 CNG_EXT_CAS4_MULTIPLE_NOTES
Reason:
Too many double notes (cassette 4)
Measure:
Inform system administrator.
20008155 CNG_EXT_CAS5_MULTIPLE_NOTES
Reason:
Too many double notes (cassette 5)
Measure:
Inform system administrator.
20008156 CNG_EXT_CAS6_MULTIPLE_NOTES
Reason:
Too many double notes (cassette 6)
Measure:
Inform System administrator.
20008251 CNG_EXT_CAS1_OUT_WIDTH_TOL
Reason:
Too many bad notes (cassette 1)
Measure:
Inform system administrator.
20008252 CNG_EXT_CAS2_OUT_WIDTH_TOL
Reason:
Too many bad notes (cassette 2)
Measure:
Inform system administrator.
20008253 CNG_EXT_CAS3_OUT_WIDTH_TOL
Reason:
Too many bad notes (cassette 3)
Measure:
Inform system administrator.
20008254 CNG_EXT_CAS4_OUT_WIDTH_TOL
Reason:
Too many bad notes (cassette 4)
Measure:
Inform system administrator.
20008255 CNG_EXT_CAS5_OUT_WIDTH_TOL
Reason:
Too many bad notes (cassette 5)
Measure:
Inform system administrator.
20008256 CNG_EXT_CAS6_OUT_WIDTH_TOL
Reason:
Too many bad notes (cassette 6)
Measure:
Inform system administrator.
20008300 CNG_EXT_COLL_TRAY_NOT_EMPTY_DIV
Reason:
Banknotes left in the stacker after output to the diverter.
Measure:
Check the note paths using operator function. If necessary inform System administrator.
20008312 CNG_EXT_SAFE_CIRC_BRK_OPEN_DIV
Reason:
CDM has not been inserted completely.
Cash or the first partial dispensing operation is in the diverter.
Measure:
Bring the CDM into the cash-out position in the safe. If necessary inform System administrator.
20008313 CNG_EXT_DLOC_YES_DIV
Reason:
There is cash left in the diverter after reset/booting.
Application:
Application specific behaviour.
Measure:
Remove the cash from the diverter using operator function.
20008314 CNG_EXT_CONFIG_DIVERTER
Reason:
Dispensing not possible.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Check the note paths using operator function. If necessary inform System administrator.
20008315 CNG_EXT_RIGHT_OCCUPIED_DIVERTER
Reason:
Command could not be executed as the right-hand output tray is still occupied.
Application:
Application specific behaviour.
Measure:
Remove the cash from the output tray using operator function.
20008316 CNG_EXT_LEFT_OCCUPIED_DIVERTER
Reason:
Command could not be executed as the left-hand output tray is still occupied.
Application:
Application specific behaviour.
Measure:
Remove the cash from the output tray using operator function.
20008318 CNG_EXT_JAM_DISPENSE_DIV
Reason:
Note jam during the second partial dispensing operation.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Check the note paths using operator function. If necessary inform System administrator.
20008319 CNG_EXT_JAM_TRANS_DIVERTER
Reason:
Note jam in the output transport.
Measure:
Check the note paths using operator function. If necessary inform System administrator.
20008320 CNG_EXT_SINGLE_REJ_DEFECT_DIV
Reason:
Single reject switch faulty/blocked.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Check the note paths using operator function. If necessary inform System administrator.
20008321 CNG_EXT_MS_DEFECT_DIV
Reason:
Measuring station faulty.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform Service.
20008322 CNG_EXT_LBAMP_DEFECT_DIV
Reason:
Photosensor amplifier faulty or photosensor initialization not successful.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Check the note paths using operator function. If necessary inform System administrator.
20008323 CNG_EXT_RESET_RW_DEFECT_DIV
Reason:
Bundle reject switch faulty / blocked.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Check the note paths using operator function. If necessary inform System administrator.
20008324 CNG_EXT_RESET_RR_DEFECT_DIV
Reason:
Reject/retract drive faulty/blocked.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Check the note paths using operator function. If necessary inform System administrator.
20008325 CNG_EXT_VMOTOR_DEFECT_DIV
Reason:
Dispensing drive faulty/blocked.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Check the note paths using operator function. If necessary inform System administrator.
20008326 CNG_EXT_COL_TRAY_DEFECT_DIV
Reason:
Switching dispensing/transport faulty.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Check the note paths using operator function. If necessary inform System administrator.
20008328 CNG_EXT_TRANS_ERR_DIVERTER
Reason:
Diverter does not reach the specified end position. Possibly note jam in the diverter.
Measure:
Check the note paths using operator function. If necessary inform System administrator.
20008329 CNG_EXT_JAM_COLL_TRAY_DIV
Reason:
Banknotes jammed in the stacker, under the output photosensor.
Measure:
Check the note paths using operator function. If necessary inform System administrator.
20008331 CNG_EXT_CAS1_BUNDLE_REJECT_DIV
Reason:
Too many bundle rejects (cassette 1).
Cash of the first partial dispensing operation is in the diverter.
Measure:
Check cassette 1, if necessary inform System administrator.
20008332 CNG_EXT_CAS2_BUNDLE_REJECT_DIV
Reason:
Too many bundle rejects (cassette 2).
Cash of the first partial dispensing operation is in the diverter.
Measure:
Check cassette 2, if necessary inform System administrator.
20008333 CNG_EXT_CAS3_BUNDLE_REJECT_DIV
Reason:
Too many bundle rejects (cassette 3).
Cash of the first partial dispensing operation is in the diverter.
Measure:
Check cassette 3, if necessary inform System administrator.
20008334 CNG_EXT_CAS4_BUNDLE_REJECT_DIV
Reason:
Too many bundle rejects (cassette 4).
Cash of the first partial dispensing operation is in the diverter.
Measure:
Check cassette 4, if necessary inform System administrator.
20008335 CNG_EXT_CAS5_BUNDLE_REJECT_DIV
Reason:
Too many bundle rejects (cassette 5).
Cash of the first partial dispensing operation is in the diverter.
Measure:
Check cassette 5, if necessary inform System administrator.
20008336 CNG_EXT_CAS6_BUNDLE_REJECT_DIV
Reason:
Too many bundle rejects (cassette 6).
Cash of the first partial dispensing operation is in the diverter.
Measure:
Check cassette 6, if necessary inform System administrator.
20008341 CNG_EXT_CAS1_NO_SEPARATION_DIV
Reason:
Note extraction impossible (cassette 1) or incorrect note pressure while inserting the cassette. Cash
of the first partial dispensing operation is in the diverter.
Measure:
Check cassette 1, if necessary inform System administrator.
20008342 CNG_EXT_CAS2_NO_SEPARATION_DIV
Reason:
Note extraction impossible (cassette 2) or incorrect note pressure while inserting the cassette. Cash
of the first partial dispensing operation is in the diverter.
Measure:
Check cassette 2, if necessary inform System administrator.
20008343 CNG_EXT_CAS3_NO_SEPARATION_DIV
Reason:
Note extraction impossible (cassette 3) or incorrect note pressure while inserting the cassette. Cash
of the first partial dispensing operation is in the diverter.
Measure:
Check cassette 3, if necessary inform System administrator.
20008344 CNG_EXT_CAS4_NO_SEPARATION_DIV
Reason:
Note extraction impossible (cassette 4) or incorrect note pressure while inserting the cassette. Cash
of the first partial dispensing operation is in the diverter.
Measure:
Check cassette 4, if necessary inform System administrator.
20008345 CNG_EXT_CAS5_NO_SEPARATION_DIV
Reason:
Note extraction impossible (cassette 5) or incorrect note pressure while inserting the cassette. Cash
of the first partial dispensing operation is in the diverter.
Measure:
Check cassette 5, if necessary inform System administrator.
20008346 CNG_EXT_CAS6_NO_SEPARATION_DIV
Reason:
Note extraction impossible (cassette 6) or incorrect note pressure while inserting the cassette. Cash
of the first partial dispensing operation is in the diverter.
Measure:
Check cassette 6, if necessary inform System administrator.
20008351 CNG_EXT_CAS1_MULTIPLE_NOTES_DIV
Reason:
Too many double notes (cassette 1).
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008352 CNG_EXT_CAS2_MULTIPLE_NOTES_DIV
Reason:
Too many double notes (cassette 2).
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008353 CNG_EXT_CAS3_MULTIPLE_NOTES_DIV
Reason:
Too many double notes (cassette 3).
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008354 CNG_EXT_CAS4_MULTIPLE_NOTES_DIV
Reason:
Too many double notes (cassette 4).
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008355 CNG_EXT_CAS5_MULTIPLE_NOTES_DIV
Reason:
Too many double notes (cassette 5).
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008356 CNG_EXT_CAS6_MULTIPLE_NOTES_DIV
Reason:
Too many double notes (cassette 6).
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008361 CNG_EXT_CAS1_EEPROM_ERR_DIV
Reason:
Cassette 1 faulty. Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform Service.
20008362 CNG_EXT_CAS2_EEPROM_ERR_DIV
Reason:
Cassette 2 faulty. Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform Service.
20008363 CNG_EXT_CAS3_EEPROM_ERR_DIV
Reason:
Cassette 3 faulty. Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform Service.
20008364 CNG_EXT_CAS4_EEPROM_ERR_DIV
Reason:
Cassette 4 faulty. Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform Service.
20008365 CNG_EXT_CAS5_EEPROM_ERR_DIV
Reason:
Cassette 5 faulty. Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform Service.
20008366 CNG_EXT_CAS6_EEPROM_ERR_DIV
Reason:
Cassette 6 faulty. Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform Service.
20008370 CNG_EXT_CONTAM_MS_DIV
Reason:
Photosensors measuring station soiled.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008371 CNG_EXT_DEDUC_FLAG_LAM1_DIV
Reason:
Dispenser sensor soiled (cassette 1) or pressure sensor faulty.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008372 CNG_EXT_DEDUC_FLAG_LAM2_DIV
Reason:
Dispenser sensor soiled (cassette 2) or pressure sensor faulty.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008373 CNG_EXT_DEDUC_FLAG_LAM3_DIV
Reason:
Dispenser sensor soiled (cassette 3) or pressure sensor faulty.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008374 CNG_EXT_DEDUC_FLAG_LAM4_DIV
Reason:
Dispenser sensor soiled (cassette 4) or pressure sensor faulty.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008375 CNG_EXT_DEDUC_FLAG_LAM5_DIV
Reason:
Dispenser sensor soiled (cassette 5) or pressure sensor faulty.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008376 CNG_EXT_DEDUC_FLAG_LAM6_DIV
Reason:
Dispenser sensor soiled (cassette 6) or pressure sensor faulty.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008381 CNG_EXT_EMPTY_FLAG_KL1_DIV
Reason:
Empty sensor soiled (cassette 1).
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008382 CNG_EXT_EMPTY_FLAG_KL2_DIV
Reason:
Empty sensor soiled (cassette 2).
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008383 CNG_EXT_EMPTY_FLAG_KL3_DIV
Reason:
Empty sensor soiled (cassette 3).
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008384 CNG_EXT_EMPTY_FLAG_KL4_DIV
Reason:
Empty sensor soiled (cassette 4).
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008385 CNG_EXT_EMPTY_FLAG_KL5_DIV
Reason:
Empty sensor soiled (cassette 5).
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008386 CNG_EXT_EMPTY_FLAG_KL6_DIV
Reason:
Empty sensor soiled (cassette 6).
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008390 CNG_EXT_CONTAM_LB1_DIV
Reason:
Photosensor L1 soiled.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008391 CNG_EXT_CONTAM_LB18_DIV
Reason:
Photosensor L18 soiled.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008392 CNG_EXT_CONTAM_LB19_DIV
Reason:
Photosensor L19 soiled.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008393 CNG_EXT_CONTAM_LB21_DIV
Reason:
Photosensor L21 soiled.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008394 CNG_EXT_CONTAM_LB22_DIV
Reason:
Photosensor L22 soiled.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008395 CNG_EXT_CONTAM_LB26_DIV
Reason:
Photosensor L26 soiled.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008396 CNG_EXT_CONTAM_LB33_DIV
Reason:
Photosensor L33 soiled.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008397 CNG_EXT_CONTAM_LB35_DIV
Reason:
Photosensor L35 soiled.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008398 CNG_EXT_CONTAM_LB27_DIV
Reason:
Photosensor L27 soiled.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008399 CNG_EXT_CONTAM_LB28_DIV
Reason:
Photosensor L28 soiled.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
2000839A CNG_EXT_CONTAM_LB29_DIV
Reason:
Photosensor L29 soiled.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
2000839B CNG_EXT_CONTAM_LB36_DIV
Reason:
Photosensor L36 soiled.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
2000839C CNG_EXT_CONTAM_LB37_DIV
Reason:
Photosensor L37 soiled.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Inform system administrator.
20008400 CNG_EXT_OUTPUT_NOT_EMPTY_DIV
Reason:
Banknotes left in the stacker after output to the diverter.
Measure:
Check the note paths using operator function. If necessary inform System administrator.
20008419 CNG_EXT_JAM_TRANS_DIV_OCCUP
Reason:
Note jam in the output transport.
Cash of the first partial dispensing operation is in the diverter.
Measure:
Check the note paths using operator function. If necessary inform System administrator.
2000A000 CNG_EXT_TRANS_LB_UE_COV
Reason:
Wrong command
2000A100 CNG_EXT_SYNTAX_ERROR
Reason:
Wrong command
Application:
Change application program
Measure:
Inform system administrator.
2000A200 CNG_EXT_INVALID_PROG
Reason:
Programming error
Application:
Change application program
Measure:
Inform system administrator.
2000FFFF CNG_EXT_NO_EXTENDED_ERROR
Reason:
AZN-NG: The extended error code has not yet been generated, as a new error condition was
defined in SCOD.
CMD-V4:
SCOD 08: Missing or faulty "Collector" EE-Prom
SCOD 17: Jam or defect in gripper feed
Application:
Check the application if it was really necessary to inquire the extended error code.
StCode:
20008000 LDR_FRM_ERROR
Reason:
The firmware indicates an unexpected error code. The buffer pOutData must be evaluated.
Measure:
Inform Customer Service.
20008001 LDR_INVALID_FRM_DATA
Reason:
Invalid data in response from peripheral controller.
Measure:
Check firmware file.
20008002 LDR_INVALID_FRM_FILE_MOD
Reason:
Invalid MODSEG ID in firmware file on the system.
Measure:
Check firmware file.
20008003 LDR_FRM_FILE_NOT_FOUND
Reason:
The firmware file was not found in the directory <CSCROOT>\FRM.
Measure:
Check configuration.
20008004 LDR_FRM_FILE_OPEN_FAILED
Reason:
Error when open a firmware file.
Measure:
Check configuration.
StCode:
20008000 P36_THREAD_START_ERROR
Reason:
The thread which receives the signature data could not started.
Measure:
Software error, inform service.
20008001 P36_THREAD_STOP_ERROR
Reason:
The thread which receives the signature data could not stopped.
Measure:
Software error, inform service.
20008002 P36_INVALID_P36SIGPARA
Reason:
The pointer "pP36SigPara" is illegal.
Application:
Transfer a legal pointer to the device handler in the application program.
2000F000 P36_ERR_CHKSUM2
Reason:
The received signature data (BIM hardware -> PC) has a checksum error.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
2000F001 P36_INVALID_SIGDATA
Reason:
The received signature data is invalid (no start id, no stop id, no signature data between start and
stop id).
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
2000FFFE P36_ERR_OVERFLOW
Reason:
The received signature data has a overflow error.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
2000FFFF P36_ERR_CHKSUM1
Reason:
The received signature data (internal BIM -> hardware) has a checksum error.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
StWarn:
2000F000 P36_WARN_CHKSUM2
Reason:
The received signature data (BIM hardware -> PC) has a checksum error.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
2000FFFE P36_WARN_OVERFLOW
Reason:
The received signature data has a overflow error.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
2000FFFF P36_WARN_CHKSUM1
Reason:
The received signature data (internal BIM -> hardware) has a checksum error.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
StCode:
20008001 COUT_NO_COINS
Reason:
There are no coins inside the hopper.
Application:
Dispense from other hopper if possible.
Measure:
Refill with coins. Check hardware.
20008002 COUT_OUT_OF_ORDER
Reason:
The hopper does not work properly.
Application:
Stop further cash-out operations from hopper.
20008003 COUT_POWER_ERR_RECOVER
Reason:
Power supply failure with recovery.
There has been a power failure while the machine was executing COUT_PAY_OUT and the state
of the machine has been saved.
Application:
The required response depends on the application.
20008004 COUT_POWER_ERR
Reason:
Power supply failure without recovery.
There has been a power failure while the machine was executing COUT_PAY_OUT and the state
of the machine has not been saved.
Application:
The required response depends on the application.
20008005 COUT_RESET_RECOVER
Reason:
Reset with recovery.
A reset occurred while the machine was executing COUT_PAY_OUT or COUT_PAY_EMPTY and
the state of the machine has been saved.
Application:
The required response depends on the application.
20008006 COUT_RESET
Reason:
Reset without recovery.
A reset occurred while the machine was executing COUT_PAY_OUT or COUT_PAY_EMPTY and
the state of the machine has not been saved.
Application:
The required response depends on the application.
20008007 COUT_HOPPER_NOT_INSTALLED
Reason:
Hopper not installed. The hopper was not connected correctly when the system started or when the
last manual test was done.
Application:
Check application program and dispense change from other hopper, if necessary.
Measure:
Check device configuration and correct it if necessary.
20008008 COUT_HOPPER_BLOCKED
Reason:
The motor of the hopper is blocked.
Measure:
Check the hopper. Remove coin jam if necessary.
20008009 COUT_SENSOR_ERROR
Reason:
Photosensor failure. The photosensor does not work properly or something has been placed in its
beam during standby.
Measure:
Check photosensor or hardware.
2000800A COUT_HOPPER_NOT_CONNECTED
Reason:
The hopper is not connected, the wire is broken or the motor does not work.
Application:
Stop further cash-out operations from hopper. Dispense from other hopper if possible.
Measure:
Check the hardware.
2000801F COUT_INVALID_PARA
Reason:
Invalid parameters. The parameters of a command are out of range.
Application:
Check application program.
200080FF COUT_HOPPER_NOT_CONFIGURED
Reason:
The hopper is not configured via registry.
Application:
Stop further cash-out operations from hopper. Dispense from other hopper if possible.
Measure:
Check the registry.
20008100 COUT_PROTOCOL_TX_TIMEOUT
Reason:
The total protocol monitoring time during transmission has been exceeded.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
20008101 COUT_PROTOCOL_RX_TIMEOUT
Reason:
The total protocol monitoring time during receive has been exceeded.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
20008102 COUT_INVALID_ACK_TYPE
Reason:
The received acknowledge type is invalid.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
20008103 COUT_MAX_TX_RETRIES
Reason:
The maximum number of repeat transmissions has been reached.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
20008104 COUT_MAX_RX_RETRIES
Reason:
The maximum number of receive repeats has been reached.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
20008105 COUT_TOO_MANY_COINS
Reason:
The number of coins per hopper to be paid out is invalid.
Measure:
Check the parameter MAXCOINSPERHOPPER in Registry.
20008106 COUT_LOW_LEVEL_SET
Reason:
The low-level switch is set before a pay-out command.
Application:
Repeat the command with the specification COUT_PAY_EMPTY.
20008107 COUT_INVALID_LED
Reason:
Wrong value for LED, LED_FLASH or LED_FREQ in Registry.
Measure:
Check the parameters LED, LED_FLASH and LED_FREQ in Registry.
StWarn:
20009000 COUT_WARN_LED
Reason:
The device handler was configured to switch LEDs when pay out coins. An error occurred when
accessing the SEL DH to switch the LEDs.
Measure:
Check the configuration of COUT and SEL device handler.
StCode:
20008100 CIN_PROTOCOL_TX_TIMEOUT
Reason:
The total protocol monitoring time during transmission has been exceeded.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
20008101 CIN_PROTOCOL_RX_TIMEOUT
Reason:
The total monitoring time during receive has been exceeded.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
20008102 CIN_INVALID_ACK_TYPE
Reason:
The received acknowledge type is invalid.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
20008103 CIN_MAX_TX_RETRIES
Reason:
The maximum number of repeat transmission has been reached.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
20008104 CIN_MAX_RX_RETRIES
Reason:
The maximum number of receive retries has been reached.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
28008001 CIN_DISK_JAM
Reason:
The coin disk is jammed.
Measure:
Check the coin disk, if necessary inform service.
28008002 CIN_COUNT_SECT_JAM
Reason:
There is a jam at the counter section detected.
Measure:
Check the counter section, if necessary inform service.
28008003 CIN_NO_MAIN_STORAGE
Reason:
The main storage is missing.
Measure:
Insert the main storage.
28008004 CIN_LOW_VOLTAGE
Reason:
Voltage is too low.
Measure:
Call Customer Service.
28008005 CIN_REAL_TIME_CLOCK
Reason:
There is an error at the real time clock detected or the accumulator voltage is too low.
Measure:
Call Customer Service.
28008006 CIN_NO_VOLTAGE
Reason:
8 volt and/or 24 volt has been interrupted or not present.
Measure:
Call Customer Service.
28008008 CIN_COIN_RECOGNITION
Reason:
General error while the device coin recognition.
Measure:
Call Customer Service.
2800800A CIN_START_CALIBRATE
Reason:
Error while the coin transaction is executed (calibrate error).
Measure:
Call Customer Service.
2800800B CIN_TEACH_CALIBRATE
Reason:
Error while the device is teaching (calibrate error).
Measure:
Call Customer Service.
2800800C CIN_FLAP_INTERMEDIATE_STORAGE
Reason:
The flap at the intermediate storage is jammed.
Measure:
Check the flap at the intermediate storage, if necessary inform service.
2800800D CIN_FLAP_MAIN_STORAGE
Reason:
The flap at the main storage is jammed.
Measure:
Check the flap at the main storage, if necessary inform service.
2800800E CIN_POSITION_FUNNEL
Reason:
The coin funnel is not in the right position.
Measure:
Call Customer Service.
2800800F CIN_INTERNAL_MEMORY_ERROR
Reason:
Internal memory error.
Measure:
Call Customer Service.
28008015 CIN_NO_EJECT_BOX
Reason:
The eject box was taken during the eject process.
Measure:
Check the eject box, if necessary inform service.
StCode:
20008000 BCD_INVALID_RESPONSE
Reason:
The BCD does not respond in the expected way to a command sent by the device handler (no ACK
response, or incorrect data length).
Application:
Make sure the BCD is in the correct status ("operation step") for the requested function. Repeat the
command and if necessary initialize the device again beforehand.
Measure:
Check the hardware, or the BCD firmware version.
20008001 BCD_INVALID_COMMAND
Reason:
The BCD does not allow the requested function or specification during the current operation step.
Application:
Make sure the BCD is in the correct status ("operation step") for the requested function. Repeat the
command and if necessary initialize the device again beforehand.
Measure:
Check the hardware, or the BCD firmware version.
20008003 BCD_INVALID_BKNOTES_FILE
Reason:
The banknote denomination file bknotes.bcd cannot be opened or closed.
Application:
Make sure that no other application or thread opens this file exclusively, or wait and retry until the
file is accessible again.
Make sure there is enough free RAM to load the file.
Measure:
Check the existence and access permissions of the denomination file
<CSCROOT>\FRM\bknotes.bcd.
20008004 BCD_INVALID_BKN_FILE_FORMAT
Reason:
Syntax error in the banknote denomination file bknotes.bcd.
Measure:
Check the banknote denomination file <CSCROOT>\FRM\bknotes.bcd.
Make sure that the <country>.<denom> codes are written correctly.
Make sure that all sections use only denominations that are defined in the [AcceptableBanknotes]
section.
20008005 BCD_BKNFILE_SECTION_NOT_FOUND
Reason:
The requested denomination section was not found in the banknote denomination file bknotes.bcd.
Application:
Check the application software and the banknote denomination file
<CSCROOT>\FRM\bknotes.bcd.
20008006 BCD_BKNFILE_DENOMIN_NOT_FOUND
Reason:
1. A country/denomination code in the selected section of the denomination file bknotes.bcd was
not found in the [AcceptableBanknotes] section.
2. A country/denomination code received from the BCD was not found in the denomination file
bknotes.bcd (when looking up the symbolic name for that code).
Measure:
Check the denomination file <CSCROOT>\FRM\bknotes.bcd.
Make sure that the <country>.<denom> codes are written correctly.
Make sure that all sections use only denominations that are defined in the [AcceptableBanknotes]
section.
Make sure that the [AcceptableBanknotes] section contains exactly the denominations that are
supported by the BCD firmware.
Check the BCD hardware and firmware version.
20008007 BCD_SHUTTER_ERROR
Reason:
Error while accessing the BCD shutter (via the special electronics).
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware, especially the SEL, the shutter hardware, and cables.
Check the SEL configuration, esp. door1, door2, and distance sensor.
20008008 BCD_BAD_UVLAMP
Reason:
The banknote recognition unit has determined that the brightness of the UV lamp has fallen below
40% of the original value.
Application:
Cancel all open transactions and report a fatal error. After a replacement of the lamp, see section
"Measure" below.
Measure:
Call a service technican to replace the defective part or unit. After replacement and restart, the
lamp status flag is not reset the lamp has warmed up sufficiently (up to 30 minutes) and a valid
banknote recognition has been made. Install the latest BCD device handler DLL (this error can
occur only in older versions).
20008009 BCD_PROCESS_ERROR0
Reason:
Error with the internal process synchronization: various mutex or event errors.
Application:
Terminate and start again.
Measure:
Restart the system. Check the installation of the CSC Software.
2000800A BCD_PROCESS_ERROR1
Reason:
Error at the start of the protocol process: CreateProcess returned an error.
Application:
Terminate and start again.
Measure:
Restart the system. Check the installation of the CSC Software, especially
<CSCROOT>\bin\bcdprotp.exe.
2000800B BCD_PROCESS_ERROR2
Reason:
Error at the start of the protocol process: process was aborted.
Application:
Terminate and start again.
Measure:
Restart the system. Check the installation of the CSC Software, especially
<CSCROOT>\bin\bcdprotp.exe.
2000800C BCD_PROCESS_ERROR3
Reason:
Error at the start of the protocol process: process does not respond.
Application:
Terminate and start again.
Measure:
Restart the system. Check the installation of the CSC Software, especially
<CSCROOT>\bin\bcdprotp.exe.
2000800D BCD_PROCESS_ERROR4
Reason:
Error at the start of the protocol process: process did not start correctly.
Application:
Terminate and start again.
Measure:
Restart the system. Check the installation of the CSC Software, especially
<CSCROOT>\bin\bcdprotp.exe.
2000800E BCD_PROCESS_ERROR5
Reason:
Error at the start of the protocol process: program version incompatible with the device handler.
Application:
Terminate.
Measure:
Restart the system. Check the installation of the CSC Software, especially CSCWBCD.DLL and
BCDPROTP.EXE.
2000800F BCD_PROCESS_ERROR6
Reason:
Error with the internal process synchronization: timeout during data transfer.
Application:
Terminate and start again.
Measure:
Restart the system. Check the installation of the CSC Software.
20008010 BCD_PROCESS_ERROR7
Reason:
Error when trying to terminate the protocol process: process does not respond.
Measure:
Restart the system. Check the installation of the CSC Software.
20008020 BCD_INVALID_HANDLE2
Reason:
The second serial line of the BCD (CSCBCD2) was not opened correctly.
Application:
Close and open the device again.
Measure:
Restart the system. Check the configuration key CSCBCD2.
20008021 BCD_INVALID_RESP2_XSUM
Reason:
Checksum error when receiving data on the second serial line of the BCD (CSCBCD2).
Application:
Repeat the function.
Measure:
Check the cable and connectors. Restart the system.
20008022 BCD_INVALID_RESP2_RES1
Reason:
Error when receiving data on the second serial line of the BCD (CSCBCD2);
the byte RES1 is invalid.
Application:
Repeat the function.
Measure:
Check the cable and connectors. Restart the system.
20008023 BCD_INVALID_RESP2_RES2
Reason:
Error when receiving data on the second serial line of the BCD (CSCBCD2);
the byte RES2 is invalid.
Application:
Repeat the function.
Measure:
Check the cable and connectors. Restart the system.
20008024 BCD_INVALID_RESP2_RES3
Reason:
Error when receiving data on the second serial line of the BCD (CSCBCD2);
the byte RES3 is invalid.
Application:
Repeat the function.
Measure:
Check the cable and connectors. Restart the system.
20008025 BCD_INVALID_RESP2_RES4
Reason:
Error when receiving data on the second serial line of the BCD (CSCBCD2);
the byte RES4 is invalid.
Application:
Repeat the function.
Measure:
Check the cable and connectors. Restart the system.
2000FE89 BCD_INVALID_PTXDATA
Reason:
The pointer "pTxData" is illegal.
Application:
Transfer a legal pointer to the Multiplexer in the application program.
2000FE92 BCD_INVALID_ACK_TYPE
Reason:
The received acknowledge type is invalid (only ACK, NAK and DLE are valid).
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
2000FE93 BCD_MAX_TX_RETRIES
Reason:
The maximum number of repeat transmissions has been reached.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
2000FE95 BCD_PROTOCOL_TX_TIMEOUT
Reason:
The total protocol monitoring time during transmission has been exceeded.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
2000FE96 BCD_PROTOCOL_RX_TIMEOUT
Reason:
The total protocol monitoring time during receive has been exceeded.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
StWarn:
2000E004 BCD_WARN_LED
Reason:
An error occurred when accessing the SEL DH to switch an LED.
Measure:
Check the configuration of the BCD and the SEL device handlers.
Check the hardware.
StCode:
20008102 DPS_INVALID_DATA_ACCESS
Reason:
Cannot access full length of data area in a structure.
Application:
Check application program
20008104 DPS_INVALID_CANCEL
Reason:
Active function cannot be cancelled. Possibly a programming error.
Application:
Check application program.
20008105 DPS_FRM_FILE_OPEN_FAILED
Reason:
Cannot open the firmware file.
Measure:
Check the firmware file.
20008106 DPS_FRM_FILE_ACCESS_ERROR
Reason:
Cannot read the firmware file to be loaded.
Measure:
Check the firmware file.
20008107 DPS_INVALID_FRM_FILE_DATA
Reason:
Detect invalid firmware file data.
Measure:
Check the firmware file.
20008108 DPS_INVALID_FILE_CHKSUM
Reason:
Detect an invalid checksum of the firmware file data.
Measure:
Check the firmware file.
20008200 DPS_PROTOCOL_WRITE_TIMEOUT
Reason:
A V24 WRITE command could not be executed in the specified monitoring time.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
20008201 DPS_PROTOCOL_READ_TIMEOUT
Reason:
A V24 READ command could not be executed in the specified monitoring time.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
20008202 DPS_MAX_TX_RETRIES
Reason:
The maximum number of repeat transmissions has been reached.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
20008203 DPS_MAX_RX_RETRIES
Reason:
The maximum number of receive repeats has been reached.
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
20008204 DPS_MAX_CDM_RETRIES
Reason:
Repetition counter expired.
Application:
Repeat job. Check appropriations in Registry/CSC.INI. If necessary raise counter.
Measure:
Check channel number / line. If recurs, notify Service
Check hardware
20008205 DPS_INVALID_ACK_TYPE
Reason:
The received acknowledge type is invalid (only ACK and NAK are valid).
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check the hardware.
20008206 DPS_PROTOCOL_ENQ_TIMEOUT
Reason:
Repetition counter expired.
Application:
Repeat job
Measure:
Check channel number / line. If recurs, notify Service
Check hardware
20008207 DPS_INVALID_FRM_DATA
Reason:
- expected block length does not match transmitted block length
- invalid block label
- invalid command specification
Application:
Repeat the command and if necessary initialize the device again beforehand.
Measure:
Check hardware.
20008208 DPS_ERROR_SEM_TIMEOUT
Reason:
An error (internal error) occurred during or after abortion of the CscDpsEntry job.
Measure:
Check configuration. Report the error log of this entry to Service.
20008209 DPS_PROTOCOL_CAN_TIMEOUT
Reason:
The CscDpsEntry job was cancelled by the user. This cancel was not confirmed by the unit.
Measure:
Check hardware. Re-initialize device if required. Report error log of this entry to Service.
20008300 DPS_INVALID_LED
Reason:
Wrong value for LED, LED_FLASH or LED_FREQ in Registry/CSC.INI with [CSCDPS].
Measure:
Check the parameters LED, LED_FLASH and LED_FREQ in Registry/CSC.INI.
28008000 DPS_FRM_UNDEF_ERROR
Reason:
Undefined error code
Application:
Repeat job
Measure:
Initialize device. If error recurs, notify Service
Check hardware
28008001 DPS_FRM_INVALID_COMMAND
Reason:
The DLL command specification is invalid.
Application:
Repeat job
Measure:
Check hardware / line
28008002 DPS_FRM_INVALID_PARAM
Reason:
The DLL command specification in invalid.
Application:
Repeat job
Measure:
Check hardware / line
28008003 DPS_FRM_ERROR_CASSETTE
Reason:
The deposit cassette has not been installed correctly or is not available.
Measure:
Install cassette. If error occurs again, insert cassette again, otherwise inform customer service.
28008004 DPS_FRM_NO_OPERATION
Reason:
Job cannot be executed because there is an envelope in the transport path.
Application:
Evaluate status information, possibly retry job.
28008005 DPS_FRM_ENVELOPE_JAM
Reason:
Envelope jammed in transport path
Application:
Evaluate status information, possibly retry job.
Measure:
Check transport path, remove jam.
28008006 DPS_FRM_ERROR_TIMEOUT
Reason:
The operator did not insert an envelope during the monitoring period.
Application:
Respond with respect to application.
28008007 DPS_FRM_ERROR_ENTRY
Reason:
The envelope starting the feed operation and converging the feed sensor remained in that position
during the complete period of execution. The envelope left the feed area at the end of the job.
Application:
Log transaction and terminate it with a defined status (also for the customer).
28008008 DPS_FRM_ERROR_SHUTTER
Reason:
Undefined status. Defective sensor or attempt of manipulation.
Application:
Repeat job
Measure:
Check shutter for foreign matters. If error persists: call customer service.
28008009 DPS_FRM_SHUTTER_NOT_EMPTY
Reason:
The dispensed envelope has not been;
- removed from the shutter;
- inserted properly.
Attempt of manipulation.
Application:
Draw in envelope
Measure:
Check shutter for foreign matters. If error persists: call customer service.
2800800A DPS_FRM_SHUTTER_OPEN
Reason:
Shutter could not be closed. Faulty sensor or attempt of manipulation.
Application:
Repeat job
Measure:
Check shutter for foreign matters. If error persists: call customer service.
2800800B DPS_FRM_OUT_OF_ENVELOPES
Reason:
No envelopes available any longer.
Measure:
Load envelopes. if error persists: inform customer service.
2800800C DPS_FRM_SIG_SDOUT
Reason:
The photosensor L7 (SDOUT) has no function, because of strong pollution.
Measure:
Check position of envelopes and load them again. If error recurs, notify Service
2800800D DPS_FRM_ERROR_PRINTER
Reason:
The end of the envelope was reached before all characters could be printed. This is possible if,
- the envelope is shorter than expected;
- the envelope was folded during transport;
- the sensor is faulty.
Measure:
Check the hardware
2800800E DPS_FRM_ERROR_PRN_TRANSPORT
Reason:
Print unit motor error
Measure:
Call customer service, replace print unit.
2800800F DPS_FRM_SIG_SPHEAD
Reason:
"Envelope under print head" sensor could not detect envelope.
Measure:
Check transport route. If error appears again: call customer service, replace print unit.
28008010 DPS_FRM_SIG_SPOUT
Reason:
"Envelope in printer conveyor" sensor could not detect envelope.
Measure:
Check transport route. If error appears again: call customer service, replace print unit.
28008011 DPS_FRM_ERROR_ADD_TRANSPORT
Reason:
Motor problem of conveyor transport.
Measure:
Call customer service, replace conveyor transport.
28008012 DPS_FRM_SIG_SCINSIDE
Reason:
"Envelope in conveyor transport entry" sensor could not detect envelope.
Measure:
Check conveyor transport route. If error persists: call customer service.
28008013 DPS_FRM_SIG_SCMIDDLE
Reason:
"Envelope in middle of conveyor transport" sensor could not detect envelope.
Measure:
Check conveyor transport route. If error persists: call customer service.
28008014 DPS_FRM_SIG_SCOUT
Reason:
"Envelope in conveyor transport exit" sensor could not detect envelope.
Measure:
Check conveyor transport route. If error persists: call customer service.
28008015 DPS_FRM_ERROR_OUT_OF_PLACE
Reason:
No connection between print unit and conveyor transport.
Measure:
Insert print unit again. If error recurs, notify Service
28008016 DPS_FRM_ERROR_DISPENSER
Reason:
No envelope dispenser or programming error.
Application:
Change application program.
Measure:
Install envelope dispenser
28008017 DPS_FRM_ERROR_PRN_HEAD
Reason:
Print head not locked or not available.
Measure:
Install print head or repeat procedure. If error recurs, notify Service
28008018 DPS_FRM_ERROR_ENVELOPE_LEN
Reason:
The inserted envelope is too long.
Application:
Respond with respect to application.
28008019 DPS_FRM_ENVELOPE_NOT_FOUND
Reason:
No envelope was detected after a command for drawing in or dispensing an envelope.
Status message
28008020 DPS_FRM_SIG_ENV
Reason:
Failure of "Envelope in shutter" sensor. An envelope was detected in the unit but not in the shutter.
Application:
Log transaction and terminate it with a defined status (also for the customer).
Measure:
Check shutter for foreign matters. If error persists: call customer service.
28008021 DPS_FRM_OPEN_BANDAGE
Reason:
Error when opening the bandage. The safety switch that switches the 24V may not be closed.
Measure:
Check the safety switch. If the error remains, call customer service, replace print unit.
28008022 DPS_FRM_CLOSE_BANDAGE
Reason:
Error when closing the bandage. The safety switch that switches the 24V may not be closed.
Measure:
Check the safety switch. If the error remains, call customer service, replace print unit.
28008023 DPS_FRM_DISPENSE_TIMEOUT
Reason:
The operator did not remove the offered envelope during the monitored time.
Application:
Respond with respect to application.
28008024 DPS_FRM_CRIT_ERROR_SHUTTER
Reason:
An error has occurred in the shutter.
The envelope position is undetermined. It is not inside the deposit cassette.
Application:
Evaluate status information, possibly retry job.
Measure:
Check transport path, remove jam.
28008025 DPS_FRM_CRIT_ERROR_BANDAGE
Reason:
An error has occurred on the bandage.
The envelope didnt get into the deposit cassette.
Application:
Evaluate status information, possibly retry job.
Measure:
Check transport path, remove jam.
280080E8 DPS_FRM_NOT_LOADED
Reason:
The firmware is not loaded or started.
Application:
Load the appropriate firmware.
280080EA DPS_FRM_NOT_ENOUGH_MEMORY
Reason:
Memory for the firmware file is too short.
Measure:
Call customer service, check firmware file and the hardware.
280080EB DPS_FRM_FILE_CHECKSUM
Reason:
Checksum of the firmware file is invalid.
Measure:
Check the validity of the firmware file.
280080EC DPS_FRM_HARDWARE_ERROR
Reason:
Hardware error. Failure to program the flash memory.
Measure:
Call customer service, check firmware file and the hardware.
280080F0 DPS_FRM_COMMAND_CANCELED
Reason:
Job cancelled by CANCEL.
Application:
Respond with respect to application.
StWarn:
20000001 DPS_WARN_LED
Reason:
The device handler was configured to switch LEDs when waiting for the removal/input of an
envelope. An error occurred when accessing the SEL DH to switch the LEDs.
Measure:
Check the configuration of DPS and SEL device handler.
20000002 DPS_WARN_NO_FIRMWARE
Reason:
There is no firmware loaded or the download firmware is faulty. This warning can only occur by the
API function "CscDpsOpen".
Application:
Load the firmware by using the API function "CscDpsInit".
20000003 DPS_WARN_FRM_FILE_ACCESS_ERROR
Reason:
Cannot open or read the firmware file on disk. This warning can only occur by the API function
"CscDpsOpen".
Measure:
Check the firmware file.
20000004 DPS_WARN_FRM_FILE_DATA_ERROR
Reason:
The API-Function "CscDpsOpen" check the validity of the firmware file on Disk. This warning occur
if a faulty firmware file was found.
Measure:
Check the firmware file.
StCode:
20008000 CCDM_INVALID_PARA
Reason:
Invalid parameter in command.
Application:
Check the parameter in CscDhwPara structure.
20008001 CCDM_NO_DOCUMENT
Reason:
No document inserted.
Application:
Respond are required by application.
20008002 CCDM_MICR_NOT_SELECTED
Reason:
Function CscPrtRead was called, but no MICR mode via CscPrtControl selected.
Application:
Check application program. Inform Customer Service if error occurs again.
Measure:
Software error, inform service.
20008003 CCDM_INVALID_WINDOWS_VERSION
Reason:
The CCDM device handler presumes MS-Windows 2000 or MS-Windows XP.
Application:
Check the installed windows version. Only Windows2000 and Windows XP supported.
Measure:
Software error, inform service.
20008004 CCDM_PAPER_TRAY
Reason:
There is still a document in the scanner.
Application:
Move document to the reject box.
Measure:
Check the hardware if necessary.
20008005 CCDM_INVALID_RESPONSE
Reason:
The CCDM-HW send a unknown response to a command.
The received V.24 data were not in the expected format.
Measure:
Check the hardware and the V24-connection .
20008006 CCDM_ERROR_OPEN_RAW_FILE
Reason:
Cannot open raw file (CCDM.RAW).
Application:
Check application program. Inform Customer Service if error occurs again.
20008007 CCDM_ERROR_WRITE_RAW_FILE
Reason:
Error writing raw file (CCDM.RAW).
Application:
Check application program. Inform Customer Service if error occurs again.
20008008 CCDM_ERROR_SHUTTER_OPEN
Reason:
The shutter could not be opened.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
20008009 CCDM_ERROR_SHUTTER_CLOSE
Reason:
The shutter could not be closed.
Application:
Repeat the command if necessary.
Measure:
Check the hardware if necessary.
2000800A CCDM_INVALID_CRC
Reason:
Invalid CRC (check character) received with encrypted line.
Application:
Initialize the line again (by using the function "CscCcdmEncryption" with the specifications
CCDM_ENCRYPTION_TEST and/or CCDM_ENCRYPTION_INIT_L).
Measure:
Check the hardware.
2000800B CCDM_INVALID_FRM_LOAD
Reason:
Wrong value for FRM_LOAD in Registry with [CSCCCDM].
Application:
Check the parameter FRM_LOAD in Registry.
2000800C CCDM_FIRMWARE_INCOMPLETE
Reason:
Firmware loading could not be completed. A possible cause is that it may have been attempted to
load a firmware version that was not suitable.
Application:
Check the configuration. Load a firmware released for the self-service system.
2000800D CCDM_INVALID_LED
Reason:
Wrong value for LED, LED_FLASH or LED_FREQ in Registry with [CSCCCDM].
Application:
Check the parameters LED, LED_FLASH and LED_FREQ in file Registry.
2000800E CCDM_INVALID_DIM
Reason:
Wrong value for MAX_HEIGHT_CHEQUE, MAX_HEIGHT_NOTES , MAX_WIDTH_CHEQUE or
MAX_WIDTH_NOTES in Registry with [CSCCCDM].
Application:
Check the parameters MAX_HEIGHT_CHEQUE, MAX_HEIGHT_NOTES ,
MAX_WIDTH_CHEQUE or MAX_WIDTH_NOTES in file Registry.
2000800F CCDM_INVALID_CAM_COLOR
Reason:
Wrong value for the parameter SCAN_FRONT_RED, SCAN_FRONT_GREEN,
SCAN_FRONT_BLUE, SCAN_BACK_RED, SCAN_ BACK _GREEN or SCAN_ BACK _BLUE in
Registry with [CSCCCDM].
Application:
Check the parameters SCAN_FRONT_RED, SCAN_FRONT_GREEN, SCAN_FRONT_BLUE,
SCAN_BACK_RED, SCAN_ BACK _GREEN
or SCAN_ BACK _BLUE in file Registry.
20008010 CCDM_INVALID_SHUTTER_STATE
Reason:
Wrong value for SHUTTER_BEHAVIOUR in Registry with [CSCCCDM].
Application:
Check the parameter SHUTTER_BEHAVIOUR in file Registry.
20008011 CCDM_THREAD_START_ERROR
Reason:
The thread which receives the image/signature data could not started.
Measure:
Software error, inform service.
20008012 CCDM_THREAD_STOP_ERROR
Reason:
The thread which receives the image/signature data could not stopped.
Measure:
Software error, inform service.
20008013 CCDM_INVALID_P36SIGPARA
Reason:
The pointer "pP36SigPara" is illegal.
Application:
Transfer a legal pointer to the device handler in the application program.
20008014 CCDM_INVALID_CHEQUEDATA
Reason:
The transferred cheque data (pointer, length) is illegal.
Application:
Transfer the cheques/sheets to the customer position.
Measure:
Check the hardware.
20008015 CCDM_NO_CHEQUENUMBER
Reason:
No cheque number received while dispensing cheques or sheets.
Maybe there are cheques/sheets on the ESCROW, but it was not possible to get an image.
Application:
Transfer the cheques/sheets to the customer position.
Measure:
Check the hardware.
20008016 CCDM_ERROR_OPEN_CY_FILE
Reason:
An error occurred while opening a currency file.
Maybe the file is configured in registry but doesn't exists in the directory %CSCROOT%\FRM.
Application:
Check the configuration.
Measure:
Configuration error, inform system administrator.
20008017 CCDM_ERROR_READ_CY_FILE
Reason:
An error occurred while opening a currency file.
Maybe the file is configured in registry but doesn't exists in the directory %CSCROOT%\FRM.
Application:
Check the configuration.
Measure:
Configuration error, inform system administrator.
20008018 CCDM_ERROR_WRONG_CY_FILE
Reason:
The currency file is not dedicated for the installed note sensor.
Application:
Check the configuration.
Measure:
Configuration error, inform system administrator.
20008019 CCDM_ERROR_WRONG_CY_KEY
Reason:
A wrong keyword inside a currency file has been detected.
Maybe the currency file is corrupt or not compatible to the hardware.
Application:
Check the configuration.
Measure:
Configuration error, inform system administrator.
2000801A CCDM_ERROR_CY_LOAD_NEW_EMPTY
Reason:
The loading of new currency data to the note sensor is only possible, if all cassettes are empty.
Maybe there are notes inside the device, which are not stock of the new currency file.
Application:
Application specific behavior. Wiat for flushing the cassettes.
Measure:
Inform system administrator.
2000801B CCDM_ERROR_CY_LOAD_NEW
Reason:
During the initialization of the DH a new currency file has been loaded.
The application program has to read the new, modified note table and possibly assign new note
id's.
Only commands for which the note id's are uncritical will be accepted.
Application:
Read the new note table.
Measure:
In case of repeatedly occurrence check the application program.
2000801C CCDM_ERR_OPEN_SENS_FRM_FILE
Reason:
An error occurred while opening a firmware file.
Maybe the file is configured in registry but doesn't exists in the directory %CSCROOT%\FRM.
Application:
Check the configuration.
Measure:
Configuration error, inform system administrator.
2000801D CCDM_ERR_RD_SENS_FRM_FILE
Reason:
An error occured while reading a sensor firmware file.
Defective file.
Application:
Check configuration.
Measure:
Inform system administrator.
2000801E CCDM_ERR_WRONG_SENS_FRM_FILE
Reason:
The firmware file is not dedicated for the installed sensor.
Application:
Check configuration.
Measure:
Inform system administrator.
2000801F CCDM_INVALID_SENS_FRM_LOAD
Reason:
Wrong value for SENS_FRM_LOAD in Registry with [CSCCCDM].
Application:
Check the parameter SENS_FRM_LOAD in Registry.
20008020 CCDM_ERR_WRONG_NOTE_TABLE
Reason:
It is not possible to read the current note table from the note sensor or the note table is empty or
corrupt.
Application:
Application specific behaviour. Repeat the command if necessary.
Measure:
Hardware error. Inform Customer Service if error occurs again.
20008021 CCDM_ERR_TO_MUCH_NOTES
Reason:
Too much notes inserted.
Only one note is allowed if the note type has been set to 'R' during the entry command.
Application:
Application specific behaviour. Inform the user that only one note is allowed.
20008022 CCDM_TMO_READ_SIGID
Reason:
Timeout while waiting for signature ID.
During a dispense command one ore more L2 or L3 notes have been detected.
The sensor didn't supply the signature id of one of this notes in the given time.
Application:
Application specific behaviour. Repeat the command if necessary.
Measure:
Hardware error. Inform Customer Service if error occurs again.
20008023 CCDM_INVALID_CHEQUE_COUNT
Reason:
A difference between the number of cheques on ESCROW and the number of scanned cheques
detected.
During a dispense command one ore more scanned cheques did not reach the ESCROW.
Application:
Application specific behaviour. Cancel the transaction.
Measure:
Hardware error or jam.
20008024 CCDM_ERR_UNPROCCESSED_SHEETS
Reason:
A previous transaction didn't finished faultless. Cheques or sheets from this transaction are
detected on ESCROW. An new entry is not possible in this situation.
Application:
Application specific behaviour. Transport the content of the ESCROW to a box or return it to the
customer.
20008025 CCDM_ERR_UNPROCCESSED_NOTES
Reason:
A previous transaction didn't finished faultless. Notes from this transaction are detected on
ESCROW. An new entry is not possible in this situation.
Application:
Application specific behaviour. Transport the content of the ESCROW to a box or return it to the
customer.
20008026 CCDM_ERR_OPEN_FRM_FILE
Reason:
An error occurred while opening a sensor firmware file.
Maybe the file is configured in registry but doesn't exists in the directory %CSCROOT%\FRM.
Application:
Check the configuration.
Measure:
Configuration error, inform system administrator.
20008027 CCDM_ERR_RD_FRM_FILE
Reason:
An error occured while reading a CCDM firmware file.
May be the file is corrupt.
Application:
Check the configuration.
Measure:
Inform system administrator.
20008030 CCDM_P36_ERR_CHKSUM
Reason:
The checksum of the signature data of a note is wrong.
A possible reason is a V24 transmission error.
Application:
Application specific behaviour.
20009201 CCDM_IMACON_ERROR_SYNTAX
Reason:
Illegal arguments calling IMACON.DLL.
Application:
Check application program. Inform Customer Service if error occurs again.
20009202 CCDM_IMACON_ERROR_INPUT_OPEN
Reason:
Cannot open input file.
Application:
Check application program. Inform Customer Service if error occurs again.
20009203 CCDM_IMACON_ERROR_INPUT_READ
Reason:
Error reading input.
Application:
Check application program. Inform Customer Service if error occurs again.
20009204 CCDM_IMACON_ERROR_OUTPUT_OPEN
Reason:
Cannot open output file.
Application:
Check application program. Inform Customer Service if error occurs again.
20009205 CCDM_IMACON_ERROR_OUTPUT_WRITE
Reason:
Error writing output file.
Application:
Check application program. Inform Customer Service if error occurs again.
20009206 CCDM_IMACON_ERROR_MEMORY
Reason:
Not enough memory.
Application:
Check application program. Inform Customer Service if error occurs again.
20009207 CCDM_IMACON_ERROR_TOO_LONG
Reason:
Image too long.
Application:
Check application program. Inform Customer Service if error occurs again.
20009208 CCDM_IMACON_ERROR_TOO_LARGE
Reason:
Image too large (for TIF).
Application:
Check application program. Inform Customer Service if error occurs again.
20009209 CCDM_IMACON_ERROR_TOO_SMALL
Reason:
Image too small (<1 row).
Application:
Check application program. Inform Customer Service if error occurs again.
2000920A CCDM_IMACON_ERROR_TIFFCONV
Reason:
Error in final conversion step.
Application:
Check application program. Inform Customer Service if error occurs again.
2000920B CCDM_IMACON_ERROR_TEMPFILE
Reason:
Error in temp file access.
Application:
Check application program. Inform Customer Service if error occurs again.
2000920C CCDM_IMACON_ERROR_DLL_LOAD
Reason:
Error loading imareco.dll.
Application:
Check application program. Inform Customer Service if error occurs again.
200092E0 CCDM_IMACON_ERROR_JPG
Reason:
IMACON.DLL returns an error while generation of JPG image.
Application:
Check application program. Inform Customer Service if error occurs again.
200092F0 CCDM_IMACON_ERROR_RECO
Reason:
IMACON.DLL returns an error while generation of recognition data.
Application:
Check application program. Inform Customer Service if error occurs again.
200092FF CCDM_IMACON_UNDEF_ERROR
Reason:
IMACON.DLL returned undefined error.
Application:
Check application program. Inform Customer Service if error occurs again.
20009300 CCDM_DQF_ERR_ILLEGAL_PARAM
Reason:
Internal error while calling DQF.DLL.
Measure:
Inform Customer Service if error occurs again.
20009301 CCDM_DQF_ERR_NO_MEMORY
Reason:
Internal error while calling DQF.DLL.
Measure:
Inform Customer Service if error occurs again.
20009302 CCDM_DQF_ERR_HGHLOW_INVALID
Reason:
Internal error while calling DQF.DLL.
Measure:
Inform Customer Service if error occurs again.
20009303 CCDM_DQF_ERR_LOWEFFECTIVELEVEL_RANGE
Reason:
Internal error while calling DQF.DLL.
Measure:
Inform Customer Service if error occurs again.
20009304 CCDM_DQF_ERR_HIGHEFFECTIVELEVEL_RANGE
Reason:
Internal error while calling DQF.DLL.
Measure:
Inform Customer Service if error occurs again.
20009305 CCDM_DQF_ERR_SENSITIVNESS_RANGE
Reason:
Internal error while calling DQF.DLL.
Measure:
Inform Customer Service if error occurs again.
200093FF CCDM_DQF_UNDEF_ERROR
Reason:
DQF.DLL returned undefined error.
Measure:
Check application program. Inform Customer Service if error occurs again.
2800F000 CCDM_FRM_SW_MISSING
Reason:
The firmware is not loaded in the CCDM.
Application:
Load the firmware.
2800F001 CCDM_FRM_SYNTAX
Reason:
The parameters of the command have a wrong syntax.
Application:
Check the parameters of the last API function call.
2800F002 CCDM_FRM_DEVICE_NOT_READY
Reason:
One of the locks is active or an error occurred that requires a corrective operator action.
Measure:
Check the status of the device to inquire the reason and react according to the reason.
2800F003 CCDM_FRM_ERROR
Reason:
An error occurred during the execution of the command.
Measure:
Check the status of the device to inquire the reason and react according to the reason.
2800F004 CCDM_FRM_DOOR_NOT_OPEN
Reason:
The safe door must be open for the execution of the actual command (switching the encryption
on/off).
Measure:
Open the safe door.
2800F005 CCDM_FRM_CONTEXT
Reason:
The command cannot be executed at this point of time or a special HW component is missing or
not configured.
Application:
Check the status to see, if this command can be executed.
Measure:
Check the hardware and the configuration.
2800F006 CCDM_FRM_NO_BUNDLE_AVAILABLE
Reason:
The application program tried to dispense a bundle, but the IO-tray is empty.
Software error.
Application:
Check the application program.
2800F007 CCDM_FRM_BUNDLE_NOT_REMOVED
Reason:
Customer did not remove the bundle until the command has timed out.
Application:
Application specific behaviour. Repeat the command if necessary.
2800F008 CCDM_FRM_ENTRY
Reason:
Cheques or sheets are not correct inserted.
Application:
Application specific behaviour. Repeat the command if necessary.
2800F009 CCDM_FRM_BOOT
Reason:
The CCDM firmware initiated a boot.
Possible reason are: The safty switch has been closed, the RESET button has been pressed or an
internal firmware error occurred during a command.
Application:
Poll the CCDM by using the command CscCcdmReadStatus(..) to detect the status of the device.
The further proceeding depends from the situation. ( Notes,sheets inside the device? )
2800F00A CCDM_SENS_HW_ERROR
Reason:
The note sensor module reported a hardware error.
Application:
Application specific behaviour. Repeat the command if necessary.
Measure:
Check the note sensor.
2800F00B CCDM_SENS_FRM_ERROR
Reason:
The note sensor module reported a firmware error.
Application:
Application specific behaviour. Repeat the command if necessary.
Measure:
Check the note sensor. Reload the sensor firmware.
2800F00C CCDM_SENS_COM_ERROR
Reason:
An comunication error has been reported by the sensor module
Application:
Application specific behaviour. Repeat the command if necessary.
Measure:
Check the note sensor.
2800F00D CCDM_SENS_DATA_ERROR
Reason:
The note sensor detected an error in the data format.
Possible reasons are: Currency data corrupt, signature data of a note wrong.
Application:
Application specific behaviour. Repeat the command if necessary. Check the application program.
Measure:
Check the note sensor. Reload the sensor firmware or the note table.
2800F00E CCDM_SENS_NOTE_TAB_ERROR
Reason:
The note sensor detected an error in the note table.
Possible reasons are: Note table full, Note table corrupt.
Application:
Application specific behaviour. Repeat the command if necessary. Check the application program.
Measure:
Check the installed note memory modules and the currency files.
2800F00F CCDM_FRM_SENS_WRONG_NOTE_ASSIGN
Reason:
The assignment of a note is wrong.
Possible reasons: The application tried to assign a id less than 1 or greater than 254;
or the sended note table cantains the same id for different currencies or different denominations.
Application:
Application specific behaviour. Check the application program.
Measure:
Check the application program and the relevant registry keys.
2800F010 CCDM_SENS_READER_ERROR
Reason:
The sensor couldn't read the document (note or cheque).
Adverse light conditions during the sheet scanning.
Application:
Application specific behaviour. Repeat the command if necessary.
Measure:
Check the sensor module.
Beware of improper oerating. Close all doors to prevent adverse light conditions.
2800F011 CCDM_SENS_DOWNLOAD_ERROR
Reason:
An error occured during downloding of firmware or currency data.
May be, the firmware or currency file is not capable for this sensor.
Application:
Application specific behaviour. Repeat the command if necessary. Check the configuration.
Measure:
If it is a correct firmware or currency file check the sensor module.
Reload the sensor firmware.
2800F012 CCDM_SENS_UNKNOWN_ERROR
Reason:
The sensor responded with an unknown error code.
Application:
Application specific behaviour. Repeat the command if necessary. Check the configuration.
Measure:
Check the sensor module. Reload the sensor firmware.
Inform the system administrator.
2800F0A0 CCDM_FRM_TRAY_METAL
Reason:
Bundle with detected metal in tray.
Application:
At next the application has to eject the bundle.
2800F0A1 CCDM_FRM_TRAY_NOT_DISPENSED
Reason:
Tray is occupied with not dispensable notes or cheques.
Application:
Application specific behaviour.
2800F0A2 CCDM_FRM_TRAY_ERROR
Reason:
A not specified tray error occurred.
Application:
Application specific behaviour. Repeat the command if necessary.
2800F0A3 CCDM_FRM_SHUTTER_ERROR
Reason:
Shutter error while the command CscCcdmCashIn.
Application:
Application specific behaviour. Repeat the command if necessary.
2800F0A4 CCDM_FRM_ESCROW_EMPTY
Reason:
CscCcdmTransport command received, but the ESCROW is empty. (nothing to transport!).
Application:
Application specific behaviour.
2800F0A5 CCDM_FRM_ESCROW_FULL
Reason:
ESCROW full while dispending a bundle.
Application:
Application specific behaviour. Perform transport command.
2800F0A6 CCDM_FRM_ESCROW_READY
Reason:
Cheques or sheets on ESCROW while performing the next transaction.
Application:
Application specific behaviour.
2800F0A7 CCDM_FRM_ESCROW_JAM
Reason:
Cheques or notes jammed on the ESCROW.
Application:
Application specific behaviour. Repeat the command if necessary.
Measure:
Check the hardware. Inform service.
2800F0A8 CCDM_FRM_COMPONENT_NOT_AVAILABLE
Reason:
There exists no hardware equipment to perform the requested command.
E.g. The application tried to dispense notes, but the CCDM is not equipped with a note checker.
Application:
Transfer the cheques/sheets to the customer position.
Measure:
Check the hardware. Inform service.
StWarn
2800E000 CCDM_WARN_ENTRY_HANDLING
Reason:
Tray operating error (e.g. banknotes not correct inserted).
Application:
Application specific behaviour. Repeat the last command if necessary.
2800E001 CCDM_WARN_BUNDLE_NOT_INSERTED
Reason:
This status will be returned by the CscwCcdmEntry(..) command and tells the application that the
customer didn't insert sheets in the given time. (Time Out)
Application:
Application specific behaviour.
2800E002 CCDM_WARN_BUNDLE_NOT_REMOVED
Reason:
This is a status that tells the application that no (or not all) banknotes or cheques have been taken
by the customer. It will be returned by the command CscwCcdmEject(...).
Application:
Application specific behaviour.
2800E003 CCDM_WARN_BUNDLE_REMOVED
Reason:
This status tells the application that banknotes or cheques have been taken by the customer while
retract to IO or box.
Application:
Application specific behaviour.
2800E004 CCDM_WARN_SHEETS_AVAILABLE
Reason:
There are sheets available in the IO tray, e.g. rejected notes or cheques after dispensing.
Application:
Eject the content of the IO tray before performing the command.
2800E00A CCDM_NO_ACTUAL_FIRMWARE
Reason:
The loaded firmware is older than the firmware found on the disk.
Application:
Load the actual firmware by using the API function "CscCcdmInit".
2800E00B CCDM_NO_FIRMWARE
Reason:
There is no firmware loaded into the CCCDM.
Application:
Load the firmware by using the API function "CscCcdmInit".
2800E00C CCDM_WARN_LED
Reason:
The device handler was configured to switch LEDs when customer action is necessary. An error
occurred when accessing the SEL DH to switch the LEDs.
Application:
Check the configuration of CCDM and SEL device handler.
2800E010 CCDM_WARN_CY_NEW
Reason:
Return of the function CscCcdmInit() if a new currency file has been detected on the hard disk and
the data has been loaded into the sensor.
May be the note assignment has changed.
In the next step the application program has to read the modified note table and send a new note
assignment to the reader.
Only commands for which the note assignment is uncritical will be accepted.
Any other command will be returned with the error code CCDM_ERROR_CY_LOAD_NEW.
Application:
Read the new currency table and send a new note assignment.
2800E011 CCDM_WARN_CY_NEW_EMPTY
Reason:
Returned by the function CscCcdmInit() if a new currency file has been detected.
The administrator has to flush all cassettes before loading the new currency data.
Application:
Application specific behaviour. Initiate the loading of currency files.
2800E014 CCDM_WARN_FRM_NEW
Reason:
One or more new firmware loaded automatically by the Device Handler.
Application:
Application specific behaviour.
2800E015 CCDM_WARN_CY_INCONSISTENT
Reason:
The currently loaded note table is inconsistent to the sensor-firmware.
Application:
The application must load the correct currency file appropriate to the just loaded sensor firmware.
Reason:
General firmware error.
Measure:
Inform system administrator.
29050001 CCDM_EXT_ERR_001
Reason:
No connection to dispenser module.
Measure:
Inform system administrator.
29060002 CCDM_EXT_ERR_002
Reason:
No connection to amplifier logic.
Measure:
Inform system administrator.
29070003 CCDM_EXT_ERR_003
Reason:
o connection to stacker logic.
Measure:
Inform system administrator.
29080015 CCDM_EXT_ERR_021
Reason:
Battery on controller board empty.
Measure:
Inform system administrator.
29090018 CCDM_EXT_ERR_024
Reason:
Device configuration of controller incorrect or missing.
Measure:
Inform system administrator.
290C0016 CCDM_EXT_ERR_022
Reason:
Safety switch active.
Measure:
Inform system administrator.
29110017 CCDM_EXT_ERR_023
Reason:
Data transfer on RS 232 interface.
Measure:
Wait for the data communication.
29120019 CCDM_EXT_ERR_025
Reason:
The application overloads the CCDM hardware ( too many reset commands per time unit).
Measure:
Inform system administrator.
29130090 CCDM_EXT_ERR_144
Reason:
- Mechanical blocking (foreign matter)
- Plug has not been plugged in
- Shutter is defective
Measure:
Inform system administrator.
29140091 CCDM_EXT_ERR_145
Reason:
Error on metal detection unit.
Measure:
Inform system administrator.
29150078 CCDM_EXT_ERR_120
Reason:
Error on swivel transport unit or in the area of the bundle alignment.
Measure:
Inform system administrator.
29150079 CCDM_EXT_ERR_121
Reason:
Error on swivel transport unit or in the area of the bundle alignment.
Measure:
Inform system administrator.
2915007A CCDM_EXT_ERR_122
Reason:
Error on swivel transport unit or in the area of the bundle alignment.
Measure:
Inform system administrator.
29150082 CCDM_EXT_ERR_130
Reason:
Error on swivel transport unit or in the area of the bundle alignment.
Measure:
Inform system administrator.
29160064 CCDM_EXT_ERR_100
Reason:
Media jam in dispenser module. Transport error detected before dispensing.
Measure:
Inform system administrator.
2916006C CCDM_EXT_ERR_108
Reason:
Media jam in dispenser module. Transport error detected before dispensing.
Measure:
Inform system administrator.
2916006F CCDM_EXT_EER_111
Reason:
Media jam in dispenser module. Transport error detected before dispensing.
Measure:
Inform system administrator.
29160070 CCDM_EXT_ERR_112
Reason:
Media jam in dispenser module. Transport error detected before dispensing.
Measure:
Inform system administrator.
291600B5 CCDM_EXT_ERR_181
Reason:
Media jam in dispenser module. Transport error detected before dispensing.
Measure:
Inform system administrator.
29180065 CCDM_EXT_ERR_101
Reason:
Paper jam detected during separation process.
Measure:
Inform system administrator.
29180066 CCDM_EXT_ERR_102
Reason:
Paper jam detected during separation process.
Measure:
Inform system administrator.
29180067 CCDM_EXT_ERR_103
Reason:
Paper jam detected during separation process.
Measure:
Inform system administrator.
29180069 CCDM_EXT_ERR_105
Reason:
Paper jam detected during separation process.
Measure:
Inform system administrator.
2918006A CCDM_EXT_ERR_106
Reason:
Paper jam detected during separation process.
Measure:
Inform system administrator.
2918006E CCDM_EXT_ERR_110
Reason:
Paper jam detected during separation process.
Measure:
Inform system administrator.
29180071 CDDM_EXT_ERR_113
Reason:
Paper jam detected during separation process.
Measure:
Inform system administrator.
29180072 CCDM_EXT_ERR_114
Reason:
Paper jam detected during separation process.
Measure:
Inform system administrator.
29180073 CCDM_EXT_ERR_115
Reason:
Paper jam detected during separation process.
Measure:
Inform system administrator.
291800C9 CCDM_EXT_ERR_201
Reason:
Paper jam detected during separation process.
Measure:
Inform system administrator.
29190096 CCDM_EXT_ERR_150
Reason:
Error of hall sensors.
Measure:
Inform system administrator.
29190097 CCDM_EXT_ERR_151
Reason:
Hall sensor error.
Measure:
Inform system administrator.
291A0074 CCDM_EXT_ERR_116
Reason:
Media jam in reject transport area.
Measure:
Inform system administrator.
291A00B4 CCDM_EXT_ERR_180
Reason:
Media jam in reject transport area.
Measure:
Inform system administrator.
291B008C CCDM_EXT_ERR_140
Reason:
Error on the cam disk.
Measure:
Inform system administrator.
291B008D CCDM_EXT_ERR_141
Reason:
Error on the cam disk.
Measure:
Inform system administrator.
291C00C8 CCDM_EXT_ERR_200
Reason:
Media jam in front of or in the alignment station.
Measure:
Inform system administrator.
291C00CA CCDM_EXT_ERR_202
Reason:
Media jam in front of or in the alignment station.
Measure:
Inform system administrator.
291C00CB CCDM_EXT_ERR_203
Reason:
Media jam in front of or in the alignment station.
Measure:
Inform system administrator.
291C00CC CCDM_EXT_ERR_204
Reason:
Media jam in front of or in the alignment station.
Measure:
Inform system administrator.
291C00CD CCDM_EXT_ERR_205
Reason:
Media jam in front of or in the alignment station.
Measure:
Inform system administrator.
291C00CE CCDM_EXT_ERR_206
Reason:
Media jam in front of or in the alignment station.
Measure:
Inform system administrator.
291E001E CCDM_EXT_ERR_030
Reason:
Error magnetic character reader.
Measure:
Inform system administrator.
291F0028 CCDM_EXT_ERR_040
Reason:
Error cheque/cash reader.
Measure:
Inform service.
291F0032 CCDM_EXT_ERR_050
Reason:
BEB module is defective.
Measure:
Inform service.
2920002D CCDM_EXT_ERR_045
Reason:
External light in cheque/cash reader.
Measure:
Inform system administrator.
29200035 CCDM_EXT_ERR_053
Reason:
External light in cheque/cash reader.
Measure:
Inform system administrator.
29210029 CCDM_EXT_ERR_041
Reason:
Communication problems with cheque/cash reader.
Measure:
Inform system administrator.
2921002A CCDM_EXT_ERR_042
Reason:
Communication problems with cheque/cash reader.
Measure:
Inform system administrator.
2921002B CCDM_EXT_ERR_043
Reason:
Communication problems with cheque/cash reader.
Measure:
Inform system administrator.
2921002C CCDM_EXT_ERR_044
Reason:
BEB note table configuration not Ok.
Measure:
Inform system administrator.
29210033 CCDM_EXT_ERR_051
Reason:
BEB firmware error.
Measure:
Inform system administrator.
29210034 CCDM_EXT_ERR_052
Reason:
BEB syntax error.
Measure:
Inform system administrator.
2922002F CCDM_EXT_ERR_047
Reason:
Communication problems (time out)
RS232 interface <-> cheque/cash reader
Measure:
Inform system administrator.
29220030 CCDM_EXT_ERR_048
Reason:
Communication problem from BEB to RS232 interface.
Measure:
Inform system administrator.
29220031 CCDM_EXT_ERR_049
Reason:
BEB firmware and CCDM firmware are incompatible.
Measure:
Inform system administrator.
29220036 CCDM_EXT_ERR_054
Reason:
Communication problems RS232 interface <-> BEB module
Measure:
Inform system administrator.
29220037 CCDM_EXT_ERR_055
Reason:
BEB module not mounted or not properly connected to the backplane.
Measure:
Inform system administrator.
29220038 CCDM_EXT_ERR_056
Reason:
BEB firmware and CCDM firmware are incompatible.
Measure:
Inform system administrator.
29280136 CCDM_EXT_ERR_310
Reason:
Media jam in sensor transport.
Measure:
Inform system administrator.
29280137 CCDM_EXT_ERR_311
Reason:
Media jam in sensor transport.
Measure:
Inform system administrator.
29280138 CCDM_EXT_ERR_312
Reason:
Media jam in sensor transport.
Measure:
Inform system administrator.
29280139 CCDM_EXT_ERR_313
Reason:
Document jam in enterance area of sensor transport unit.
Measure:
Inform system administrator.
29280144 CCDM_EXT_ERR_324
Reason:
Media jam in sensor transport.
Measure:
Inform system administrator.
2928014D CCDM_EXT_ERR_333
Reason:
Media jam in sensor transport.
Measure:
Inform system administrator.
292801F5 CCDM_EXT_ERR_501
Reason:
Deflector in wrong position.
Measure:
Inform system administrator.
292801F6 CCDM_EXT_ERR_502
Reason:
Jam between sensor transport (paper deflecting units) and in front of RLS1.
Measure:
Inform system administrator.
29290140 CCDM_EXT_ERR_320
Reason:
Document jam between ALS1 and SLS1.
Measure:
Inform system administrator.
29290141 CCDM_EXT_ERR_321
Reason:
Malfunction of the 3-way deflector (during transport from alignment station).
Measure:
Inform system administrator.
29290142 CCDM_EXT_ERR_322
Reason:
Malfunction of the 3-way deflector (during transport from the escrow unit).
Measure:
Inform system administrator.
29290143 CCDM_EXT_ERR_323
Reason:
Document jam in the area SLS1 -> document deflecting units -> escrow unit /reject transport.
Measure:
Inform system administrator.
292A012D CCDM_EXT_ERR_301
Reason:
Media jam in sensor transport at the 3-way deflector.
Measure:
Inform system administrator.
292B012E CCDM_EXT_ERR_302
Reason:
Media jam in sensor transport at the reject deflector.
Measure:
Inform system administrator.
292E014C CCDM_EXT_ERR_332
Reason:
Document jam between sensor transport and reject transport.
Measure:
Inform system administrator.
292E01F7 CCDM_EXT_ERR_503
Reason:
Document jam between sensor transport and reject transport.
Measure:
Inform system administrator.
292E01F8 CCDM_EXT_ERR_504
Reason:
Document jam between sensor transport and reject transport.
Measure:
Inform system administrator.
292F00AA CCDM_EXT_ERR_170
Reason:
Initialization error of reject transport.
Measure:
Inform system administrator.
2930014B CCDM_EXT_ERR_331
Reason:
Document jam between sensor transport and deposit / reject transport.
Measure:
Inform system administrator.
29300259 CCDM_EXT_ERR_601
Reason:
Document jam between sensor transport and deposit / reject transport.
Measure:
Inform system administrator.
2930025A CCDM_EXT_ERR_602
Reason:
Document jam between sensor transport and deposit / reject transport.
Measure:
Inform system administrator.
2932014A CCDM_EXT_ERR_330
Reason:
Document jam at the escrow unit.
Measure:
Inform system administrator.
29320192 CCDM_EXT_ERR_402
Reason:
Document jam at the escrow unit.
Measure:
Inform system administrator.
29320193 CCDM_EXT_ERR_403
Reason:
Document jam at the escrow unit.
Measure:
Inform system administrator.
29320194 CCDM_EXT_ERR_404
Reason:
Document jam at the escrow unit.
Measure:
Inform system administrator.
29320195 CCDM_EXT_ERR_405
Reason:
Document jam at the escrow unit.
Measure:
Inform system administrator.
29320196 CCDM_EXT_ERR_406
Reason:
Document jam at the escrow unit.
Measure:
Inform system administrator.
29320258 CCDM_EXT_ERR_600
Reason:
Document jam at the escrow unit.
Measure:
Inform system administrator.
29330190 CCDM_EXT_ERR_400
Reason:
Torn band or full drum; tape no longer under ESL2.
Measure:
Inform service.
29340191 CCDM_EXT_ERR_401
Reason:
Band torn; tape no longer under ELS2.
Measure:
Inform service.
293C0041 CCDM_EXT_ERR_065
Reason:
Error photosensor VLS10
Measure:
Inform system administrator.
293D003D CCDM_EXT_ERR_061
Reason:
Error photosensor VLS1
Measure:
Inform system administrator.
293E0040 CCDM_EXT_ERR_064
Reason:
Error photosensor VLS7
Measure:
Inform system administrator.
293F003E CCDM_EXT_ERR_062
Reason:
Error photosensor VLS2
Measure:
Inform system administrator.
293F004D CCDM_EXT_ERR_077
Reason:
Error photosensor VLS12
Measure:
Inform system administrator.
2940003F CCDM_EXT_ERR_063
Reason:
Error photosensor VLS6
Measure:
Inform system administrator.
2941004B CCDM_EXT_ERR_075
Reason:
Error photosensor VLS11
Measure:
Inform system administrator.
29420044 CCDM_EXT_ERR_068
Reason:
Error photosensor ALS3
Measure:
Inform system administrator.
29430045 CCDM_EXT_ERR_069
Reason:
Error photosensor ALS4
Measure:
Inform system administrator.
29440043 CCDM_EXT_ERR_067
Reason:
Error photosensor ALS2
Measure:
Inform system administrator.
29450042 CCDM_EXT_ERR_066
Reason:
Error photosensor ALS1
Cover of alignment station is not closed.
Measure:
Inform system administrator.
29460047 CCDM_EXT_ERR_071
Reason:
Error photosensor SLS3
Magnetic character reader not closed.
Measure:
Inform system administrator.
29470046 CCDM_EXT_ERR_070
Reason:
Error photosensor SLS1
Measure:
Inform system administrator.
29480048 CCDM_EXT_ERR_072
Reason:
Error photosensor ELS1
Measure:
Inform system administrator.
2949004C CCDM_EXT_ERR_076
Reason:
Error photosensor ELS5
Measure:
Inform system administrator.
294A0049 CCDM_EXT_ERR_073
Reason:
Error photosensor RLS1
Measure:
Inform system administrator.
294B004A CCDM_EXT_ERR_074
Reason:
Error photosensor RLS2
Measure:
Inform system administrator.
29500050 CCDM_EXT_ERR_080
Reason:
Error photosensor KLS2
Measure:
Inform system administrator.
29510051 CCDM_EXT_ERR_081
Reason:
Error photosensor KLS3
Measure:
Inform system administrator.
29520052 CCDM_EXT_ERR_082
Reason:
Error photosensor KLS8
Measure:
Inform system administrator.
29530053 CCDM_EXT_ERR_083
Reason:
Error photosensor KLS11
Measure:
Inform system administrator.
29540054 CCDM_EXT_ERR_084
Reason:
Error photosensor KLS1_5
Measure:
Inform system administrator.
29550055 CCDM_EXT_ERR_085
Reason:
Error photosensor KLS2_5
Measure:
Inform system administrator.
295A025B CCDM_EXT_ERR_603
Reason:
Incorrect position of deflector in transfer unit.
Measure:
Inform system administrator.
295A025C CCDM_EXT_ERR_604
Reason:
Incorrect position of deflector in transfer unit.
Measure:
Inform system administrator.
295A025E CCDM_EXT_ERR_606
Reason:
Incorrect position of deflector in transfer unit.
Measure:
Inform system administrator.
295A0261 CCDM_EXT_ERR_609
Reason:
Incorrect position of deflector in transfer unit.
Measure:
Inform system administrator.
295A0264 CCDM_EXT_ERR_612
Reason:
Incorrect position of deflector in transfer unit.
Measure:
Inform system administrator.
295B0266 CCDM_EXT_ERR_614
Reason:
Incorrect position of deflector in cassette module.
Measure:
Inform system administrator.
295B026A CCDM_EXT_ERR_618
Reason:
Deflector (cassette 1 / cassette 2) is not functioning
Measure:
Inform system administrator.
295C0260 CCDM_EXT_ERR_608
Reason:
Incorrect position of deflector in cassette module 1.
Measure:
Inform system administrator.
295C0262 CCDM_EXT_ERR_610
Reason:
Incorrect position of deflector in cassette module.
Measure:
Inform system administrator.
295D0267 CCDM_EXT_ERR_615
Reason:
Error in cassette 1.
Measure:
Inform service.
295E0263 CCDM_EXT_ERR_611
Reason:
Incorrect position of deflector in cassette module.
Measure:
Inform system administrator.
295E0265 CCDM_EXT_ERR_613
Reason:
Incorrect position of deflector in cassette module.
Measure:
Inform system administrator.
295F0268 CCDM_EXT_ERR_616
Reason:
Error in cassette 2.
Measure:
Inform service.
2960025D CCDM_EXT_ERR_605
Reason:
Incorrect position of deflector in cassette module.
Measure:
Inform system administrator.
2960025F CCDM_EXT_ERR_607
Reason:
Incorrect position of deflector in cassette module.
Measure:
Inform system administrator.
29600269 CCDM_EXT_ERR_617
Reason:
Incorrect position of deflector in cassette module.
Measure:
Inform system administrator.
StCode:
20008100 MDM_MEMORY_ALLOC_ERROR
Reason:
OS/2 report an error when requesting memory for a data buffer.
Application:
Check the application program
Measure:
Check memory configuration of the PC hardware, check disc space.
20008101 MDM_LB_NOT_INSTALLED
Reason:
The status of a non-existent light barrier was requested.
Application:
Check the application program
Measure:
Check CSC.INI [BUILDOUT]
Check the hardware
20008102 MDM_COMMUNICATION_ERROR
Reason:
The MDM hardware does not respond at OPEN.
Measure:
Check the V.24 line to the MDM hardware.
20008FFF MDM_INVALID_ERROR_DATA
Reason:
Internal error. Possible hardware error.
Measure:
Check the hardware.
Report the trace log of this entry to Service.
28008020 MDM_WRONG_BLOCK_ID
Reason:
Block ID wrong (internal error)
Measure:
Check software and firmware release.
28008021 MDM_WRONG_DEVICE_ID
Reason:
Device number wrong (internal error)
Measure:
Check software and firmware release.
28008022 MDM_WRONG_JOB_SPEC
Reason:
Job specification wrong (internal error)
Measure:
Check software and firmware release.
28008023 MDM_SMALL_REC_BUFF
Reason:
Return buffer too small (internal error)
Measure:
Check software and firmware release.
28008024 MDM_ERROR_JOB_SPEC
Reason:
Syntax error in job specification (internal error)
Measure:
Check software and firmware release.
28008025 MDM_JOB_NOT_READY
Reason:
The last command has not been processed yet.
Application:
Wait for processing to be completed and repeat the command.
If necessary, change the application program.
28008030 MDM_DOOR_NOT_OPENED
Reason:
The door could not be fully opened.
Cash was not accessible to customer.
Application:
Repeat the command after a short delay, as the door may have been blocked externally.
Measure:
If the error occurs again, have the hardware checked by Service.
28008031 MDM_DOOR_NOT_CLOSED
Reason:
Door cannot be closed completely Door is blocked (by operator/customer or object)
Application:
Repeat job after a short pause.
When the door can be closed, repeat job.
When the door still does not close, close door before next transaction. End application if error
recurs
Measure:
Repeat "Door close" job.
If error remains, notify Service.
28008040 MDM_GENERAL_HW_ERROR
Reason:
The hardware error cannot be specified closer.
Measure:
Have the hardware checked by Service.
28008041 MDM_EPROM_FAILURE
Reason:
E-PROM faulty
Application:
End application
Measure:
Have the hardware checked by Service.
28008042 MDM_EEPROM_FAILURE
Reason:
EE-PROM faulty
Application:
End application
Measure:
Have the hardware checked by Service.
28008043 MDM_PROCESSOR_FAILURE
Reason:
Processor faulty
Application:
End application
Measure:
Have the hardware checked by Service.
28008045 MDM_LB_FAILURE
Reason:
One or more light barriers are dirty or faulty.
Application:
End application
Measure:
Clean the light barriers. If the error occurs again, have the hardware checked by Service.
28008046 MDM_WAIT_EXCEEDED
Reason:
This message only occurs when the "Door open" job or "Door close" was issued more than three
times quickly.
Application:
Issue job again after 30 sec. Abort application if error occurs again.
Measure:
Have the hardware checked by Service.
StWarn:
28008050 LB_LIMIT
Reason:
The values of one or a number of light barriers are below the minimum value.
Measure:
Clean the light barriers. If the warning occurs again, have the hardware checked by Service.
28008051 LIGHT_FAILURE
Reason:
The light bulb in the cash output tray is defective.
Measure:
Replace the light bulb
28008052 MDM_DOOR_N_COMPLETE_OPENED
Reason:
Door does not reach the "open" end position when opened.
CASH WAS ACCESSIBLE TO CUSTOMER !!!
Application:
Repeat the job
Measure:
Have mechanism checked by Customer Service if error occurs again.
StCode:
20008000 PPD_UNDEF_FRM_ERROR
Reason:
An unknown internal error has occurred in the firmware.
Measure:
Check the hardware
20008101 PPD_MEMORY_ALLOC_ERROR
Reason:
OS/2 reports an error when requesting memory for a data buffer.
Application:
Check the application program
Measure:
Check memory configuration of the PC hardware, check disk space.
20008102 PPD_INVALID_RX_DATA
Reason:
Wrong/undefined character job acknowledgment.
Application:
Repeat the job.
Measure:
Check the firmware release.
20008103 PPD_INVALID_FRM_DATA
Reason:
Invalid data in response from peripheral controller.
Measure:
Check configuration.
20008104 PPD_INVALID_FRM_FILE_MOD
Reason:
Invalid MODSEG ID in FRM file on the system.
Measure:
Check configuration.
20008105 PPD_CTF_FILE_NOT_FOUND
Reason:
The file *.CTF was not found in the directory <CSCROOT>\FRM.
Measure:
Check configuration.
20008106 PPD_FRM_FILE_NOT_FOUND
Reason:
The file *.FRM was not found in the directory <CSCROOT>\FRM.
Measure:
Check configuration.
20008107 PPD_CTF_FILE_OPEN_FAILED
Reason:
Error when opening a *.CTF file.
Measure:
Check configuration.
20008108 PPD_FRM_FILE_OPEN_FAILED
Reason:
Error when opening a *.FRM file.
Measure:
Check configuration.
20008109 PPD_INVALID_CTF_FILE_DATA
Reason:
Invalid data in teh *.CTF file.
Measure:
Check CTF file.
28008020 PPD_FRM_INVALID_BLOCK_ID
Reason:
Block ID wrong (internal error)
Measure:
Check software and firmware release.
28008021 PPD_FRM_INVALID_DEV_ID
Reason:
Device number wrong (internal error)
Measure:
Check software and firmware release.
28008022 PPD_FRM_INVALID_JOB_ID
Reason:
Job specification wrong (internal error)
Measure:
Check software and firmware release.
28008023 PPD_FRM_INVALID_BUFFER_LEN
Reason:
Job longer than receive buffer (internal error)
Measure:
Check software and firmware release.
28008024 PPD_FRM_INVALID_JOB
Reason:
Syntax error in job specification (internal error)
Measure:
Check software and firmware release.
28008030 PPD_FRM_MOTION_ERROR
Reason:
No motion messages when door is opened.
Measure:
Check the mechanics and sensor. Inform customer Service.
28008040 PPD_FRM_GENERAL_HW_ERROR
Reason:
The hardware error cannot be specified closer.
Measure:
Have the hardware checked by Service.
28008041 PPD_FRM_EPROM_ERROR
Reason:
E-PROM faulty
Application:
End application
Measure:
Have the hardware checked by Service.
28008043 PPD_FRM_PROCESSOR_FAILURE
Reason:
Processor faulty
Application:
End application
Measure:
Have the hardware checked by Service.
28008044 PPD_FRM_CHECKSUM_ERROR
Reason:
Checksum error in hardware RAM.
Application:
Reboot system.
Measure:
Inform customer Service. Replace the hardware.
280080E0 PPD_FRMLD_INVALID_BLK_LEN_CHAR
Reason:
Characters 1-3 (block length) not equal to decimal digits.
Measure:
Check SW and firmware release. If necessary, check the hardware.
280080E1 PPD_FRMLD_INVALID_BLK_LEN
Reason:
Block length not in valid area (3-250).
Measure:
Check SW and firmware release. If necessary, check the hardware.
280080E2 PPD_FRMLD_INVALID_BLK
Reason:
Block length specification not equal to received block length.
Measure:
Check SW and firmware release. If necessary, check the hardware.
280080E3 PPD_FRMLD_INVALID_BLK_ID
Reason:
Invalid Block ID (N,E).
Measure:
Check SW and firmware release. If necessary, check the hardware.
280080E4 PPD_FRMLD_INVALID_DEV_ID
Reason:
Invalid Device ID
Measure:
Check SW and firmware release. If necessary, check the hardware.
280080E5 PPD_FRMLD_INVALID_COMMAND
Reason:
Invalid Job ID
Measure:
Check SW and firmware release. If necessary, check the hardware.
280080E6 PPD_FRMLD_INVALID_CMD_PARA
Reason:
Invalid Job parameter
Measure:
Check SW and firmware release. If necessary, check the hardware.
280080E7 PPD_FRM_JOB_NOT_READY
Reason:
The last command has not been processed yet.
Application:
Wait for processing to be completed and repeat the command.
If necessary, change the application program.
280080E8 PPD_FRM_NOT_LOAD
Reason:
Firmware not loaded or started.
Application:
If the error occurs at OPEN, check the firmware-dependent files and the configuration. Boot the
system.
Measure:
Inform customer Service. Replace the hardware.
280080E9 PPD_FRMLD_INVALID_FILE_LEN
Reason:
Wrong file length
Measure:
Check firmware and configuration.
280080EA PPD_FRMLD_INVALID_MEM
Reason:
Memory for program module too small.
Measure:
Check firmware and configuration.
280080EB PPD_FRMLD_INVALID_FILE_CRC
Reason:
Invalid file check character
Measure:
Check firmware and configuration.
280080EC PPD_FRMLD_HW_ERROR
Reason:
Hardware not functioning/faulty.
Measure:
Check the hardware.
StWarn:
28008050 PPD_NOT_COMPLETE_OPENED
Reason:
The door could not be fully opened. Door is blocked (by operator/customer or object)
Application:
Repeat the command after a short delay, as the door may have been blocked externally.
Measure:
If the error occurs again, have the hardware checked by Service.
28008051 PPD_NOT_COMPLETE_CLOSED
Reason:
Door cannot be closed completely. Door is blocked (by operator/customer or object)
Application:
Repeat job after a short pause.
Measure:
If error remains, notify Service.
28008052 PPD_SWITCH_UNIT_WRN
Reason:
Contact bar without function
Measure:
DO NOT CLOSE DOOR !
Serious jamming possible if closed !
Check contact bar. Inform Customer Service.
28008053 PPD_LIGHT_BARRIER_WRN
Reason:
Light barrier is dirty or faulty.
Measure:
Have the hardware checked by Service.
28008054 PPD_HEAVY_MOVEABLE
Reason:
Door is difficult to operate
Measure:
Open the door and check the mechanics. Inform Customer Service.
28008055 PPD_FRM_NOT_LOAD_WRN
Reason:
Firmware not loaded or started.
Application:
If the warning occurs at OPEN, load the firmware with the CscPdpInit() function.
Measure:
Inform customer Service. Replace the hardware.
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June 2004
Published by
Wincor Nixdorf International GmbH
33094 Paderborn
Germany
Printed in Germany
Order No.: June 2004