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Republic of the Philippines

Department of Health
SAN LAZARO HOSPITAL
Manila, Philippines

(AREA)

Skills and
Training
Enhancement
Program (STEP)
Orientation for New Employee (ONE)
STEP ONE to on boarding employee at [Name of the area].

[ Date ]

Sama-Sama, Tulong-Tulong GO ISO


Republic of the Philippines
Department of Health
SAN LAZARO HOSPITAL
Manila, Philippines

Overview: [of the Orientation Program]

Purpose: [of the Orientation Program]

General Objectives: [of the Orientation Program]

Vision: [of the ward/unit]

Mission: [of the ward/unit]

Sama-Sama, Tulong-Tulong GO ISO


Republic of the Philippines
Department of Health
SAN LAZARO HOSPITAL
Manila, Philippines

I. Duties and Responsibilities:

A. Nursing Attendant I

Nursing Administrative Function [ in bullet type]

Manpower and Development Function [ in bullet type]

Male Attendant I [ in bullet type]

Female Attendant I [if the responsibilities of the male and female attendants are
entirely different you may separate it] [ in bullet type]

Sama-Sama, Tulong-Tulong GO ISO


Republic of the Philippines
Department of Health
SAN LAZARO HOSPITAL
Manila, Philippines

B. Nursing Attendant II

Nursing Administrative Function [ in bullet type]

Manpower and Development Function [ in bullet type]

Male Attendant II [ in bullet type]

Female Attendant II [if the responsibilities of the male and female attendants are
entirely different you may separate it] [ in bullet type]

Sama-Sama, Tulong-Tulong GO ISO


Republic of the Philippines
Department of Health
SAN LAZARO HOSPITAL
Manila, Philippines

C. Midwife I [if applicable]

Nursing Administrative Function [ in bullet type]

Manpower and Development Function [ in bullet type]

Sama-Sama, Tulong-Tulong GO ISO


Republic of the Philippines
Department of Health
SAN LAZARO HOSPITAL
Manila, Philippines

D. Midwife II [if applicable]

Nursing Administrative Function [ in bullet type]

Manpower and Development Function [ in bullet type]

Sama-Sama, Tulong-Tulong GO ISO


Republic of the Philippines
Department of Health
SAN LAZARO HOSPITAL
Manila, Philippines

E. Nurse I

Nursing Administrative Function [ in bullet type]

Manpower and Development Function [ in bullet type]


1. Recommend needs related professional growth and development,
participates in the orientation and training of new staff/trainees.
2. Ensures participation in the following:
Committee Work Meeting
Nursing and Research studies
Quality Management Systems (QMS) Improvement
Seminars and Trainings

Sama-Sama, Tulong-Tulong GO ISO


Republic of the Philippines
Department of Health
SAN LAZARO HOSPITAL
Manila, Philippines

F. Nurse II

Nursing Administrative Function [ in bullet type]

Manpower and Development Function [ in bullet type]

Sama-Sama, Tulong-Tulong GO ISO


Republic of the Philippines
Department of Health
SAN LAZARO HOSPITAL
Manila, Philippines

G. Nurse III

Nursing Administrative Function [ in bullet type]

Manpower and Development Function [ in bullet type]

Sama-Sama, Tulong-Tulong GO ISO


Republic of the Philippines
Department of Health
SAN LAZARO HOSPITAL
Manila, Philippines

II. Monthly Schedule:


May include the following: (if there is any)
a. cut-off of request of off-duties
b. policies on shifting/exchange of off duties, vacation leave, sick leave, privilege
leave
c. schedule of Unit meeting and Department meeting

III. Prescribed Uniform: [only if white uniform is not applicable]

For example:

IV. Evaluation:

Proper setting of expectation is crucial for newly hired. They should be guided
properly when they will be evaluated and the things that are being evaluated
on them as a new employee.
Performance Appraisal Checklist (1st, 3rd, 6th & 12th month)
Performance Monitoring and Coaching Report (PMCR)
Individual Performance Commitment and Review (IPCR)

V. Emergency SOPs and Plan:

Sama-Sama, Tulong-Tulong GO ISO


Republic of the Philippines
Department of Health
SAN LAZARO HOSPITAL
Manila, Philippines

VI. Process Flow: [per ward]

VII. Orientation Program Proposal:

1ST WEEK DAY 1 7


TIME TARGET EXPECTED
PROGRAM ACTIVITIES
FRAME ORIENTEE OUTCOME
Introduction Shift: Welcoming
to the of the new
ward employee
Courtesy call
to the
Objective/s: Department
Responsible Head Developmen
To develop a
person: Ocular t of good
foundation and
visitation of and effective
effective the area working
working equipment/s relationships
relationships upplies Understandi
To identify available and ng of the
major roles its proper roles and
and functions location functions
To introduce Discussion Determine
the nursing of the the nursing
standards following: standards
related to their Vision related to
job description Mission their job
Goals description

Sama-Sama, Tulong-Tulong GO ISO


Republic of the Philippines
Department of Health
SAN LAZARO HOSPITAL
Manila, Philippines

Organization
al Structure
Policies and
SOPs
Uniform
Schedule
and
requisitions
Process flow
Important
forms and
quality records

Emergency
SOPs &
Plan
Reiteration of
Occupational
Health and
Safety
Procedures
Strict
observance
of Infection
Control
Technique
1-2 hours of
actual work
with
supervision for
5 days

Sama-Sama, Tulong-Tulong GO ISO


Republic of the Philippines
Department of Health
SAN LAZARO HOSPITAL
Manila, Philippines

2ND WEEK DAY 8 14


TIME TARGET EXPECTED
PROGRAM ACTIVITIES
FRAME ORIENTEE OUTCOME
6-7 hours of
actual work
for 5 days
1 hour
huddle after
work
Reiteration of
Skills and Occupational
Training Health and Developed
Shift:
Development Safety attitude, skills
Procedures and knowledge
Objective/s: Strict in
To observance of implementation
strengthen the Infection of work
attitude, skills Control specifics along
Responsible Techniques with standards
and knowledge
person: Identifies 2-3 of the ward
of the
performed job process flow
Buddy
Buddy system
with the
senior staff
Q&A about
related
matters

Sama-Sama, Tulong-Tulong GO ISO


Republic of the Philippines
Department of Health
SAN LAZARO HOSPITAL
Manila, Philippines

3RD WEEK DAY 15 21


TIME TARGET EXPECTED
PROGRAM ACTIVITIES
FRAME ORIENTEE OUTCOME

7 hours of
actual work
for 5 days
30 minutes
huddle after
work
Skills and Reiteration of
Training Occupational
Shift: Health and
Enhancement
Safety application of
Procedures knowledge in
Objective/s:
Strict work related
To
observance of duties and
demonstrate
Infection responsibilities
knowledge in
Responsible Control
performing
person: Techniques
selected skills
Identifies 4-7
process flow
Buddy Buddy
system with the
senior staff
Goal setting
Q&A about
related matters

Sama-Sama, Tulong-Tulong GO ISO


Republic of the Philippines
Department of Health
SAN LAZARO HOSPITAL
Manila, Philippines

4TH WEEK DAY 22 28


TIME TARGET EXPECTED
PROGRAM ACTIVITIES
FRAME ORIENTEE OUTCOME

8 hours of
actual work
regularly
Understand
Monitoring the
and monitoring
Evaluation tools
(Performance Understand
Objective/s: Appraisal and recognized
To attain/ Responsible Checklist, PMCR the implication
obtain person: & IPCR) of excellent
excellent job Provision of job
performance feedbacks performance
as reflected in Evaluati
the monitoring on / Self
and evaluation assessm
ent of
perform
ance

Sama-Sama, Tulong-Tulong GO ISO


Republic of the Philippines
Department of Health
SAN LAZARO HOSPITAL
Manila, Philippines

FLOW CHART
APPENDICES

Sama-Sama, Tulong-Tulong GO ISO


Republic of the Philippines
Department of Health
SAN LAZARO HOSPITAL
Manila, Philippines

A. Floor Plan

Sama-Sama, Tulong-Tulong GO ISO


Republic of the Philippines
Department of Health
SAN LAZARO HOSPITAL
Manila, Philippines

B. Nursing Service Organizational Structure

Sama-Sama, Tulong-Tulong GO ISO

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