BREANNA R.

PIANKA
851 Murdock Ave. Meriden, CT 06450 | 203-464-5204 | breanna.pianka@gmail.com
EDUCATION
Nichols College - Dudley, MA
Candidate for Bachelor of Science in Business Administration Anticipated: May 2018
Major: Human Resource Management; Minor: Business Communications
ACHIEVEMENTS
Nichols College
Deans List High Honors: Cumulative GPA 3.76
Member of Zeta Alpha Phi: Nichols Honor Society
WORK EXPERIENCE
Nichols College Dudley, MA
Resident Advisor, Residence Life August 2015 - Present
Handle escalations, questions or concerns related to resident living for 33 students
Formulate and implement team building events monthly
Monitor the dorm and enforce policies to ensure resident safety
Information Technology Assistant, IT Department January 2016 - Present
Delegate incoming phone calls to proper areas
Properly analyze and organize information from customers to help fix technical issues
Technectics Group Oxford, MA October 2016 October 2017
Human Resource Intern
Provide administrative support for the Human Resource department
Personnel file maintenance and process administrative changes
Conduct research on current law changes and help interpret and implement them with employees
Coordinate with other employees about wellness programs
Research hourly employees wage surveys in local and state databases
Lowes Home Improvement Wallingford, CT June 2015 August 2016
Cashier, Front End Customer Service
Efficiently operate register equipment to quickly process financial transactions
Effectively greet customers and ensure customer satisfaction

VOLUNTEER WORK
Special Olympics: Coach and assistant twelve softball players during the summer June 2014 - Present
EXTRA-CURRICULAR ACTIVITIES
Vice President of Human Resource Management Club February 2016 - Present
Student Member of SHRM May 2017 - Present