I.

Certification from DOLE that Company Has No

Pending / Has Pending Case
The DOLE is mandated to review labor standards cases coming from Regional Offices through the
exercise of their visitorial powers under Article 128 of the Labor Code, as amended and review the
Order of the POEA Administrator pertaining to recruitment violations.

The Certification is issued to stakeholders for bidding purposes, renewal of license and withdrawal
of escrow deposit.

Client/s/Applicant/s

DOLE stakeholders/clients, Companies, Corporations, Agencies, Government Offices and Other

Legal Entities

Requirements

For Individual

Application for Clearance/Request Form or letter request indicating the purpose

Identification Card of the requesting party

For Corporation, Agency and Other Legal Entities

For Bidding purposes

Application for Clearance/Request Form or letter request indicating the purpose

Photocopy of the Official Receipt (OR) of the bidding fee
Pertinent bidding document/s showing that the Certification of No Pending / With
Pending Case from DOLE Office is being required of the company i.e., Checklist
of Eligibility Requirements, Instruction to Bidders and the like
Identification Card of the requesting party

For Renewal of License/Certificate of Registration

Application for Clearance/Request Form or letter request indicating the purpose

Identification Card of the requesting party

For Withdrawal of Escrow Deposit

Photocopy of escrow deposit

Any document showing/certifying that the Certification of No Pending/With Pending
Case from DOLE is being required of the company.
Identification Card of the requesting party

For Other Legal/Valid Purpose

Any document showing/certifying that the Certification of No Pending/With Pending

Case from DOLE is being required of the company.
Identification Card of the requesting party

Service fee

None

Where to apply
 For bidding purposes and withdrawal of POEAs escrow deposit - Legal Service, Department of
th
Labor and Employment, 6 Floor, DOLE Bldg., Intramuros, Manila

_____________________________________________________________________ (Specific
address of the Regional/Field Office)

Total Process Cycle Time

Maximum of three (3) working days upon receipt of complete documents

Basic Steps

Steps Activity Action Duration of

Applicant/Client DOLE Officer Transaction

Start Start

1. Get Clearance/Request Provide DOLE Vivien A.

form (DOLE Clearance/ Clearance/Request Saison, AO
Request form) and the list form and list of III and/or
of requirements from the requirements. Francisco
Action Officer and fill-up Escuadra,
the form. Process
Server, LS

2. Submit to Action Officer Check the Vivien A.

the filled up request form completeness of the Saison, AO
or letter-request with the form and documentary III and/or
documentary requirements. Francisco
requirements. Escuadra,
Process
Server, LS
Steps Activity Action Duration of
Applicant/Client DOLE Officer Transaction
a. If application and/ Vivien A.
or documents are Saison, AO
not complete: III and/or
Francisco
Return the application Escuadra,
form and documents to Process
the client indicating the Server, LS
lacking requirement/s
and explain, as may be
necessary.

Application is deemed
not filed.

AC AD

AC AD

3. Get the claim stub b. For complete Vivien A.

indicating the date and documents: Saison, AO
time of release of III and/or
certificate. Issue claim stub Francisco
indicating the date and Escuadra,
time of release of Process
certificate. Server, LS

Check with the docket Atty.

records of pending Marissa S.
cases. Mapalo,
OIC
Service/Bureau/Region Chief,
al Director/Field Office CRID, LS
Head/Designated
Approving Officer sign OIC
the certificate. Director
Ricardo V.
Gloria, Jr.,
LS

4. Present the claim stub to Release the Certificate Vivien A. Maximum

the Action Officer on the of Has No Saison, AO of three (3)
scheduled date and claim Pending/Pending Case III and/or working
Certificate of Has No on the scheduled Francisco days upon
Pending/Pending Case. release date. Escuadra, submission
Process of complete
Server, LS documents
Steps Activity Action Duration of
Applicant/Client DOLE Officer Transaction
BC BD

BC BD

If the claimant of the

requested service is other
than the one who filed the
application, submit the
letter of authorization
together with photocopy
of their IDs
(Filer/Applicant and
Authorized
Representative to
present original for
verification purposes).

End End

Note:

The Clearance Certificate can be claimed only up to 1 month from the date of its scheduled release,
otherwise, file a new clearance/request form or letter request.