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A generalized CDR consists of CN CDR and UTRAN CDR. RNO engineers focus on UTRAN
CDR, so the following sections focus on KPI index analysis at UTRAN side.
The related index at UTRAN side is the number of RAB for each service triggered by RNC. It
consists of the following two aspects:
After the service is set up, the RNC sends CN the RAB RELEASE REQUEST message.
After the service is set up, the RNC sends CN the IU RELEASE REQUEST message.
Afterwards, it receives the IU RELEASE COMMAND sent by CN.
Upon statistics, sort them by specific services. Meanwhile, traffic statistics includes the
cause to release of RAB of each service by RNC.
CS CDR is calculated as below:

PS CDR is calculated as below:

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DT is drive test.
CQT is call quality test.
Call drop occurs usually due to handover, which is described in handover problems
analysis . The following sections describe the call drop not due to handover.

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Uplink or downlink DCH power helps to confirm the weak coverage is in uplink or
downlink by the following methods.
If the uplink transmit power reaches the maximum before call drop, the uplink BLER is
weak or NodeB report RL failure according to single subscriber tracing recorded by RNC,
the call drop is probably due to weak uplink coverage.
If the downlink transmit power reaches the maximum before call drop and the downlink
BLER is weak, the call drop is probably due to weak downlink coverage.
In a balanced uplink and downlink without uplink or downlink interference, both the
uplink and downlink transmit power will be restricted. You need not to judge whether
uplink or downlink is restricted first. If the uplink and downlink is badly unbalanced,
interference probably exists in the restricted direction.
A simple and direct method for confirming coverage is to observe the data collected by
scanner. If the RSCP and Ec/Io of the best cell is low, the call drop is due to weak coverage.
Weak coverage might be due to the following causes:
Lack of NodeBs
Incorrectly configured sectors
NodeB failure due to power amplifier failure
The over great indoor penetration loss causes weak coverage. Incorrectly
configured sectors or disabling of NodeB will occur, so at the call drop point, the
coverage is weak. You must distinguish them.

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Downlink interference usually refers to pilot pollution. When over three cells meets the
handover requirements in the coverage area, the active set replaces the best cell or the
best cell changes due to fluctuation of signals. When the comprehensive quality of active
set is bad (CPICH Ec/Io changes around 10 dB), handover failure usually causes SRB reset
or TRB reset.
Uplink interference might be internal or external. Most of scenario uplink interference is
external.
Without interference, the uplink and downlink are balanced. Namely, the uplink and
downlink transmit power before call drop will approach the maximum. When downlink
interference exists, the uplink transmit power is low or BLER is convergent. When the
downlink transmit power reaches the maximum, the downlink BLER is not convergent. It is
the same with uplink interference. You can use this method to distinguish them.

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The RNC CDR involves the number of RAB of each service triggered by RNC, including two
aspects:
After a service is established successfully, the RNC sends CN the RAB RELEASE
REQUEST message.
After a service is established successfully, the RNC sends CN the IU RELEASE
REQUEST message, and then receives the IU RELEASE COMMAND message sent by
CN.
AMR CDR = VS.RAB.Loss.CS.RF.AMR / VS.RAB.SuccEstab.AMR.
VP CDR = VS.RAB.Loss.CS.Conv64K / VS.RAB.SuccEstCS.Conv.64.
To analyze PS call drop of various rates, you can analyze the following indexes:
VS.RAB.Loss.PS.64K / VS.RAB.SuccEstPS.64
VS.RAB.Loss.PS.128K / VS.RAB.SuccEstPS.128
VS.RAB.Loss.PS.384K / VS.RAB.SuccEstPS.384
Based on analysis of previous indexes, you can obtain the performance of various services
and rates in the network, as well as SHO/HHO call drop. More important, you can obtain
the cells with bad indexes and periods.

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Checking the signaling trace result at UE side and we can see that call drop happened.

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Only checking the signaling trace result at UE side is not enough. We can check the
measurement result from scanner.
From the measurement result in scanner we can see that the signaling from scrambling
code 170 is very good but it is not in the active set of the UE. It is a problem.

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From previous analysis we can see that it is possible that scrambling code 170 is not
configured as the neighboring cell. To confirm it we can check the neighboring cell list in
measurement control message before call drop.

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Scrambling code 170 is not in the neighboring cell list of scrambling code 6. So the
problem is confirmed. It is because of the missing neighboring cell configuration.

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From the signaling trace result in RNC we can see that RNC receives 1A measurement
report(for scrambling code 208) from UE and it sends active set update to the UE, but
the RNC can not receive active set update complete from the UE. It means the UE can
not set up connection with the cell with scrambling code 208, so call drop happens.

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From the collected information in UE side we can see that the P-CPICH RSCP and Ec/Io are
good. It means downlink coverage is good.
We also find that the UE Tx power is very high (around 23dBm). It is possible that the
uplink interference is high, so UE Tx power is high because of power control.

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