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CLIENT BRANCH BRAND PARTNER_NAME TICKET_NUMBER

AMAZON HYDERABAD MOTO G5S PLUS (BLUSH GOLD, 64G DIRECT HYDERABAD 550127961
AMAZON HYDERABAD ONEPLUS 5T (MIDNIGHT BLACK 8GB DIRECT HYDERABAD 550127976
AMAZON HYDERABAD HONOR 7X (BLUE, 4GB RAM + 32GB DIRECT HYDERABAD 550128075
AMAZON HYDERABAD OPPO F3 PLUS (GOLD, 64GB) WITH DIRECT HYDERABAD 550128100
AMAZON HYDERABAD NOKIA 6 (MATTE BLACK, 32GB) DIRECT HYDERABAD 550128140
AMAZON HYDERABAD SAMSUNG GALAXY J7 MAX (GOLD, 3 DIRECT HYDERABAD 550128172
AMAZON HYDERABAD REDMI Y1 LITE (GOLD,16GB) DIRECT HYDERABAD 550128182
AMAZON HYDERABAD ONOR 7X (BLACK, 4GB RAM + 32GB DIRECT HYDERABAD 550128216
AMAZON HYDERABAD ONE PLUS DIRECT HYDERABAD 550128228
AMAZON HYDERABAD LENOVO DIRECT HYDERABAD 550128239
AMAZON HYDERABAD INFOCUS TURBO 5 PLUS (MIDNIGHT DIRECT HYDERABAD 550128244
AMAZON HYDERABAD MOTOROLA MOTO E4 XT1760 (IRON DIRECT HYDERABAD 550128250
AMAZON HYDERABAD APPLE IPHONE SE (GOLD, 32GB) DIRECT HYDERABAD 550128264
AMAZON HYDERABAD REDMI 4 (BLACK, 64GB) DIRECT HYDERABAD 550128265
AMAZON HYDERABAD ONEPLUS 5 (SLATE GREY, 64GB)(C DIRECT HYDERABAD 550128274
AMAZON HYDERABAD MICROMAX CANVAS 1 C1 (CHROME B DIRECT HYDERABAD 550128279
AMAZON HYDERABAD LENOVO K8 NOTE (VENOM BLACK, DIRECT HYDERABAD 550128281
AMAZON HYDERABAD MOTO G5 S PLUS DIRECT HYDERABAD 550128282
AMAZON HYDERABAD HONOR DIRECT HYDERABAD 550128311
AMAZON HYDERABAD COOLPAD NOTE 5 (ROYAL GOLD, 32 DIRECT HYDERABAD 550128315
AMAZON HYDERABAD MOTO G5S PLUS (LUNAR GREY, 64G DIRECT HYDERABAD 550128324
AMAZON HYDERABAD LENOVO VIBE K4 NOTE (BLACK, 16 DIRECT HYDERABAD 550128325
AMAZON HYDERABAD REDMI Y1 LITE (GOLD,16GB) DIRECT HYDERABAD 550128328
AMAZON HYDERABAD COOLPAD NOTE 5 LITE (ROYAL G DIRECT HYDERABAD 550128331
AMAZON HYDERABAD HONOR 7X (BLUE, 4GB RAM + 32GB DIRECT HYDERABAD 550128340
AMAZON HYDERABAD LENOVO K8 NOTE (VENOM BLACK, 4 DIRECT HYDERABAD 550128354
AMAZON HYDERABAD MOTO G5S PLUS DIRECT HYDERABAD 550128356
AMAZON HYDERABAD MOTO G5S PLUS (LUNAR GREY, 64G DIRECT HYDERABAD 550128359
AMAZON HYDERABAD INTEX DIRECT HYDERABAD 550128375
AMAZON HYDERABAD INFOCUS TURBO 5 PLUS (MIDNIGHT DIRECT HYDERABAD 550128378
AMAZON HYDERABAD HONOR 7X (BLACK, 4GB RAM + 64G DIRECT HYDERABAD 550128382
AMAZON HYDERABAD ONEPLUS DIRECT HYDERABAD 550128396
AMAZON HYDERABAD MOTO G PLUS, 4TH GEN (WHITE, 1 DIRECT HYDERABAD 550128397
AMAZON HYDERABAD LENOVO K8 NOTE (FINE GOLD, 4GB DIRECT HYDERABAD 550128410
AMAZON HYDERABAD ONEPLUS 5T (MIDNIGHT BLACK 6GB DIRECT HYDERABAD 550128433
AMAZON HYDERABAD REDMI 4 (BLACK, 16 GB) DIRECT HYDERABAD 550128439
AMAZON HYDERABAD INTEX DIRECT HYDERABAD 550128443
AMAZON HYDERABAD SAMSUNG GALAXY J7 PRIME GOLD ( DIRECT HYDERABAD 550128447
AMAZON HYDERABAD REDMI 4 (GOLD, 64GB) DIRECT HYDERABAD 550128452
AMAZON HYDERABAD MOTO G5 PLUS (32GB, FINE GOLD) DIRECT HYDERABAD 550128474
AMAZON HYDERABAD MICROMAX CANVAS INFINITY (BLAC DIRECT HYDERABAD 550128484
AMAZON HYDERABAD NOKIA 6 (MATTE BLACK, 32GB) DIRECT HYDERABAD 550128490
AMAZON HYDERABAD INFOCUS TURBO 5 PLUS (MIDNIGHT DIRECT HYDERABAD 550128497
TICKET_CREATED_DATE TICKET_CREATED_TIME BRAND TICKET NO BRAND SUB ORDER NO
12/10/2017 0:22:17
12/10/2017 9:31:29
12/10/2017 14:49:22
12/10/2017 16:48:10
12/10/2017 19:11:09
12/10/2017 20:46:03
12/10/2017 21:28:06
12/11/2017 0:55:01
12/11/2017 9:50:28
12/11/2017 10:49:00
12/11/2017 11:03:27
12/11/2017 11:24:10
12/11/2017 12:07:42
12/11/2017 12:09:00
12/11/2017 12:20:34
12/11/2017 12:46:03
12/11/2017 12:50:39
12/11/2017 12:57:59
12/11/2017 14:34:44
12/11/2017 14:43:33
12/11/2017 15:09:41
12/11/2017 15:11:45
12/11/2017 15:18:11
12/11/2017 15:35:54
12/11/2017 15:51:21
12/11/2017 16:51:41
12/11/2017 16:56:14
12/11/2017 17:03:19
12/11/2017 18:07:36
12/11/2017 18:18:59
12/11/2017 18:33:17
12/11/2017 18:59:32
12/11/2017 18:59:43
12/11/2017 19:39:24
12/11/2017 20:25:58
12/11/2017 20:42:24
12/11/2017 20:53:36
12/11/2017 21:06:01
12/11/2017 21:23:53
12/11/2017 22:30:27
12/11/2017 22:54:11
12/11/2017 23:19:47
12/11/2017 23:45:15
PRODUCT CATEGORY BRAND_ORDER_NUMBER CUSTOMER_NAME
MOBILE 406-5071588-3398750 Anup
MOBILE 407-0704127-4373911 Harshada
MOBILE 405-4269372-8669912 aseer
MOBILE 402-6116982-6517123 Manicharan reddy
MOBILE 406-3456552-4070722 Ammie
MOBILE 407-0279960-8944367 Kavita Panyam
MOBILE 171-9154313-5152333 G RAJA Sekhar
MOBILE 402-8046306-8734715 shyam
MOBILE 407-5733248-9914729 Prathiksha shetty
MOBILE 402-3001264-6797966 Harsha
MOBILE 405-0922736-7908361 Konduru Sairam
MOBILE 406-5200808-2754745 suryaprakash sabbani
MOBILE 404-2254346-3670725 Venu Gopal Maryala
MOBILE 406-3220220-9519554 Balaji Yalamanchili
MOBILE 408-2880280-1801941 Govind srinath sagar
MOBILE 402-3213747-7559527 Prakash Konsam
MOBILE 171-3661320-7309169 Abhinaw Sai
MOBILE 403-1116848-6697933 Cheenuru PoornaChendar
MOBILE 171-2575415-2498758 D.DURGA SAIRAM
MOBILE 407-8480391-6706713 Ravi Ankam
MOBILE 404-0365374-8308370 Mahidhar raju jalumuru
MOBILE 402-7331339-0172326 Manikant
MOBILE 407-0531880-7081139 Anil Goud
MOBILE 403-1213957-3734755 akhila
MOBILE 403-4363583-0780335 K. Shiva kumar
MOBILE 404-9982256-1932329 vandana samala
MOBILE 171-4783591-6843569 Vipul Gupta
MOBILE 171-2980590-9003507 Satish gupta
MOBILE 407-5885354-5391535 Dushyant reddy
MOBILE 403-1556655-4613966 Sam
MOBILE 404-0349988-6731543 saiprasad
MOBILE 403-7009695-7964318 Prabhas Vamshi
MOBILE 402-6910542-1348323 Pardeep Gupta
MOBILE 407-1159941-8796336 suresh
MOBILE 403-0084259-0241922 Venkat
MOBILE 171-2577432-3729905 syed arshad
MOBILE 402-3234780-1321149 Ravinder Maddela
MOBILE 402-6661477-9513133 Rajnish kumar
MOBILE 406-8663033-9628331 Naresh reddy
MOBILE 407-7775459-4316368 jagadeesh
MOBILE 405-8227334-5073959 Venugopal chary
MOBILE 403-7313849-1973943 Venkatesh Kakarla
MOBILE 405-0485404-9466715 sagar
ADDRESS
B7,Orion,divyashree tech park Raidurgam
606 vididhi, opp addlife Indo American cancer hospital road no 14 Banjara hills
flat no.402, mq dreams, opposite pillar 150 attapur Landmark : behind ratnadeep supe
8-4-19/3,mrr colony Karmanghat,saroornagar,Hyderabad
Q city, Nanakramguda , Gachibouuli
Plot No. 70 and 71, Flat no. 204, Abhilash Arcade, Lane No 5 Madhavpuri, Sainikpuri, P.O. Secunderaba
Flat No: 203, MYCASA Apartment, Ganesh Housing Colony Quthbullapur
Suchitra,qutbullapur, hp petrol bunk,side street near my casa appartment,sri balaji nivas
302, 3rd floor,creative shantinivas apartment East maredpally secunderabad
2-44 gandipet osman sagar HYDERABAD, TELANGAN
Wipro Tecnologies, Wipro circle Manikonda SEZ, Gachibowli HYDERABAD,
Plot no.89/P, Road No.4 Raghavendra nagar colony, Peerzadigu Uppal.Opp. Decothlon sport showroom, Aur
H:No: 12-14-366, Vinobha Nagar, Behind Ram Theatre, Lalap
Zenoti (Urenok Software Solutions Pvt Ltd Q2, 4th Floor, Cyber Towers, Madhapur
2-2-185/39/2/a1, mallikarjun nagar Near Rose buds high school, Amberpet
Flat# 201, Plot# 44 RK Sadan Journalist Colony, Road# 3 Gowlidoddi
3-6-644 Flat 501, SVS Vedanta Ranga Nivas, St 9, Himayathnagar, Ashok Nagar Bridge
6th Floor, ICICI Bank Tower, Plot No 12, Nanakram Guda Gachi 6th Floor, ICICI Bank Tower, Plot No 12,
SRI CHENNAKESAVA NILYAM, DOOR NO: 1-60/30/81/134, 4TH FLOOR, NUMBER: 401, T ANJAYYA NAGAR, NEAR KOTHA
Flat No. 101 South, Road Number 6 Raghava Nagar colony RN Reddy Nagar, Meerpet
Cyber pearl. Block b 6th floor
Varshita enclave ground floor ,2-2-1144/12 new Nallakunta , HYDERABAD, TELANGANA 500044 India
KONGARA KALAN VILLAGE IBRAHIMPATNAM MANDAL
3-4-16-73/b/1, sri rama coloney ramanthapur near pochamma temple
1-10-28/231/40A, Nagarjuna nagar colony, Kushaiguda, Ecil
h.no 11-3-292/37/1,. 1st floor West side Srinivas Agarwal co
Deloitte us India pvt ltd Block A
3-61/1 Sathamrai
61306, Indu fortune Fields Gardenia KPHB phase - 13 HYDERABAD
andhra christian theological college near lic office gandhinagar, lower tankbund, Hyderabad
fuji electric india (Regus) 4th floor,gumidelli commercial complex
8-2-109/18,OMKAR NAGAR, LB NAGAR Landmark : Opposite hp petrol bunk,HYDER
403, Atrium, Road # 6, Sector 1, Block B, Neknampur, Rajender Nagar
plot no.62 temple rock enclave colony / 3 / tardbund
Flat no202 Moon light residency jawahar nagar ,yousfguda
19-4-8/62/A hashamabad chandrayangutta bandlaguda 19-4-8/62/A hashamabad chandrayangutta b
Street NO. 10,ASHOKNAGAR, Landmark : Abhimanam BOYS HOSTEL (Room n
41/14khanmat village serillingampally mal rang a teddy distr Cyberabad filling station dealers in Bha
house no-65 plot no- 14/67 navya brindhavan navya nagar colo house no-65 plot no- 14/67 navya brindha
Flat No:103 srs mallikarjuna hevens Kompally Landmark : Bank Of India
H.NO: 13-155, Mallikarjun nagar colony Udyognagar, Badangpet HYDERABAD
Building no : 9, Orion Towers, Raheja IT Park ,Mindspace Madhapur, OPP to THE WESTIN HOTEL
H.no 12/56 Raghavendra Nagar colony
CITY POSTAL_CODE REGION STATE MOBILE_NUMBER
GACHIBOWLI SERILINGAMPALLI 500032 1 Telangana 917799054514
BANJARA HILLS KHAIRATABAD 500034 1 Telangana 919822050099
ATTAPUR HYDERABAD 500048 1 Telangana 919177218418
JILLELLAGUDA HYDERABAD 500079 1 Telangana 919553776088
GACHIBOWLI SERILINGAMPALLI 500032 1 Telangana 918142100977
SAINIKPURI RR 500094 1 Telangana 918885028572
IDA JEEDIMETLA RR 500055 1 Telangana 918639761798
IDA JEEDIMETLA RR 500055 1 Telangana 919133881527
NEHRUNAGAR HYD 500026 1 Telangana 919619696980
AZIZ NAGAR MOINABAD 500075 1 Telangana 919177399332
GACHIBOWLI SERILINGAMPALLI 500032 1 Telangana 918247543921
BODUPPAL HYDERABAD 500039 1 Telangana 919160480550
LALLAGUDA HYD 500017 1 Telangana 918008198817
CYBERABAD SHAIKPET 500081 1 Telangana 919849550555
AMBERPET HYDERABAD 500013 1 Telangana 918897317671
GACHIBOWLI SERILINGAMPALLI 500032 1 Telangana 918897702464
GAGAN MAHAL HIMAYATHNAGAR 500029 1 Telangana 919030037625
GACHIBOWLI SERILINGAMPALLI 500032 1 Telangana 919700630626
GACHIBOWLI SERILINGAMPALLI 500032 1 Telangana 919553892468
JILLELLAGUDA HYDERABAD 500079 1 Telangana 919010595046
CYBERABAD SHAIKPET 500081 1 Telangana 919885593959
AMBERNAGAR HYDERABAD 500044 1 Telangana 919059039845
ADIBATLA RANGAREDDY 501510 1 Telangana 919603150011
AMBERPET HYDERABAD 500013 1 Telangana 917207306369
DR AS RAO NAGAR HYD 500062 1 Telangana 918341107050
SITAPHALMANDI HYD 500061 1 Telangana 919000583589
CYBERABAD SHAIKPET 500081 1 Telangana 918805533500
HASANNAGAR HYDERABAD 500052 1 Telangana 917207321737
KPHB COLONY RR 500072 1 Telangana 919652036674
BHOLAKPUR HYD 500080 1 Telangana 919441791555
HYD AIRPORT II HYD 500016 1 Telangana 918142588805
L B NAGAR HYDERABAD 500074 1 Telangana 919849904923
500089 917207209897
MANOVIKASNAGAR RR 500009 1 Telangana 919542365675
A.GS. STAFF QUARTERS KHAIRATABAD 500045 1 Telangana 919908065670
BALAPUR HYDERABAD 500005 1 Telangana 918801122053
ASHOKNAGAR HYD 500020 1 Telangana 919652450326
CYBERABAD SHAIKPET 500081 1 Telangana 918074541842
A.I.E. R.C.PURAM R.C.PURAM 502032 1 Telangana 919989890403
ALWAL RR 500010 1 Telangana 919000284446
BADANGPET HYDERABAD 500058 1 Telangana 917416563880
CYBERABAD SHAIKPET 500081 1 Telangana 919581444661
PUDUR K.V.RANGAREDDY 501401 1 Telangana 919704096107
MAIL_ID

mharshada69@gmail.com
beatit2002@gmail.com
manicharanreddy06@yah00.com
ranjithannie334@gmail.com
kavita.panyam@gmail.com

kondurusairam@hotmail.com
sabbanisuryaprakash7@gmail.com
chaitucool4u@gmail.com
balajiy@hotmail.com
srisonu73@gmail.com

abhishek_b_8@yahoo.co.in

shiva.kumar0695@gmail.com

sandeep.kprao@gmail.com

dondapatiforchrist@gmail.com

sams.vamshi26@gmail.com

ravindermaddela786@gmail.com
dayashankar689@gmail.com

kakarlav3@gmail.com
BRAND_MODEL_NO IMEI_NO POP DATE
B0714DP3B9 356477085043339 12/8/2017
OnePlus 5T (Midnight Black 8GB 867287034143250 ###
B0784BZ5VY 867344030200731 12/7/2017
B06XPFG9HD 863885031822992 12/9/2017
Nokia 6 (Matte Black, 32GB) 356029085585403 ###
B073PWKTRS 352093091373174 12/2/2017
B0756RCV54 865397031271400 ###
B077PT5Q4B 867344030137990 12/7/2017
B0757142K9 867287034650593 12/1/2017
B01FM7HV34 862168033242522 12/2/2017
B075316Z2D 352520090297384 12/2/2017
B073M8VF3R 355637083222570 12/7/2017
B071RC52N6 359203074677706 ###
B01N9J9N6A 866418038003767 12/7/2017
B0759NK466 866790030673395 12/7/2017
B074F3X7NH 911573904125113 12/5/2017
B01LZKSUXF 864510037738344 12/5/2017
B071HWTHPH 351893082884555 12/6/2017
B01FM7J8BC 862512033580417 ###
B01FM7H0K8 911533257997229 12/5/2017
B071HWTHPH 351893085792813 12/6/2017
Lenovo Vibe K4 Note (Black, 16 867802028361575 12/6/2017
B0756RCV54 865397036205189 ###
Coolpad Note 5 Lite (Royal G 911543402321175 12/1/2017
B0784BZ5VY 867344030077261 12/7/2017
B01LZKSUXF 864510037984633 12/3/2017
B071HWTHPH 356477085557338 12/4/2017
B071HWTHPH 356477085150589 12/7/2017
B071VNQ7RT 911573501163525 12/1/2017
B075316Z2D 352520090384372 12/4/2017
B077PTJT5Z 866676030274435 12/7/2017
B0756ZFXVB 867287035819270 12/5/2017
B01DDP85KU 351891083815842 ###
B071HWTHS5 866941032408302 12/7/2017
B0756ZFXVB 867287035347231 12/3/2017
B01MT0QKAG 866759032578829 12/7/2017
B074X1DDBH 911537350207196 ###
B01LY4V6IM 357488084581319 12/7/2017
B01NAKU37U 865686033545948 ###
B071ZZ8N5Y 358958064944595 12/9/2017
B0725RBY9X 911530150415218 12/6/2017
B072LNVPMN 356029085498789 12/3/2017
B075316Z2D 352520090810327 ###
PROBLEM DESCRIPTION
as per customer camera quality is not upto mark
unable to open the goggle application sometime , hanging issue
flickering display
USED_PRODUCT_SHIPPED
HANGS FREQUENTLY
DISPLAY ISSUE, CAMERA ISSUE, AUDIO ISSUE, VIDEO ISSUE.REMOTE LIGHTING IS NOT WORKING.
battery issue and hanging issue
display flicker
TOUCH NOT WORKING COMPLETELY
charger is not working and headphone jack
DISPLAY SCREEN IS BLUR / FLICKERING
FINGERPRINT SENSOR NOT WORKING AND APPLICATIONS ARE GETTING CLOSED BY ITSELF
Customer states that the battery is draining very fast.
Heating and hanging issue
dot on the screen.
back panel not supported
Software issue and heating issue
Product and shipping box damaged.
headset jack is not working
UNABLE TO TURN ON THE PHONE
CUSTOMER SAYS HANGS FREQUENTLY
used phone
PHONE GETS TURN OFF AUTOMATICALLY
touch issues
phone is getting switched off while only using.
HEATING ISSUE
Back camera consists of dust particles in it.
CUSTOMER'S PHONE IS HEATING
DEAD_ON_ARRIVAL
ISSUE : camera issue & performance issue
display blinks when the customer watches videos on youtube
IMAGE / VIDEO NOT GETTING CAPTUREDIssue: while taking picture camera stuck sometimes.
software issues and apps running automatically
HANGS FREQUENTLY
pattern lock is not working properly
dead on arrival.
DISPLAY SCREEN IS BLUR / FLICKERINGIssue: display flickering,blur in display and cx saying he might have received a used mobi
Charging issue.
SPECIFIC FEATURE NOT WORKING
Scratches on the back side ... cx feels that the phone was already used.
Scratches on Mobile
CX mentioned that the phone is getting hanged.
NO SOUND FROM THE SPEAKER
AGENT COMMENT
as per customer camera quality is not upto mark
unable to open the goggle application sometime , hanging issue
flickering display
USED_PRODUCT_SHIPPED
HANGS FREQUENTLY
DISPLAY ISSUE, CAMERA ISSUE, AUDIO ISSUE, VIDEO ISSUE.REMOTE LIGHTING IS NOT WORKING.
battery issue and hanging issue
display flicker
TOUCH NOT WORKING COMPLETELY
charger is not working and headphone jack
DISPLAY SCREEN IS BLUR / FLICKERING
FINGERPRINT SENSOR NOT WORKING AND APPLICATIONS ARE GETTING CLOSED BY ITSELF
Customer states that the battery is draining very fast.
Heating and hanging issue
dot on the screen.
back panel not supported
Software issue and heating issue
Product and shipping box damaged.
headset jack is not working
UNABLE TO TURN ON THE PHONE
CUSTOMER SAYS HANGS FREQUENTLY
used phone
PHONE GETS TURN OFF AUTOMATICALLY
touch issues
phone is getting switched off while only using.
HEATING ISSUE
Back camera consists of dust particles in it.
CUSTOMER'S PHONE IS HEATING
DEAD_ON_ARRIVAL
ISSUE : camera issue & performance issue
display blinks when the customer watches videos on youtube
IMAGE / VIDEO NOT GETTING CAPTUREDIssue: while taking picture camera stuck sometimes.
software issues and apps running automatically
HANGS FREQUENTLY
pattern lock is not working properly
dead on arrival.
DISPLAY SCREEN IS BLUR / FLICKERINGIssue: display flickering,blur in display and cx saying he might have received a used mobi
Charging issue.
SPECIFIC FEATURE NOT WORKING
Scratches on the back side ... cx feels that the phone was already used.
Scratches on Mobile
CX mentioned that the phone is getting hanged.
NO SOUND FROM THE SPEAKER
ISSUE CATEGORY ISSUE SUB CATEGORY
SOFTWARE_ISSUE CAMERA NOT WORKING IN 3RD PARTY APP
SOFTWARE_INSTALLATION_ACTIVATION_RELATED UNABLE TO USE 3RD PARTY APP
DISPLAY_ISSUE DISPLAY SCREEN IS BLUR / FLICKERING
QUALITY_ISSUE USED_PRODUCT_SHIPPED
HANGING_ISSUE HANGS FREQUENTLY
AUDIO_SOUND_SPEAKER_RELATED CUSTOMER FACING VOICE CLARITY (ON CALL)
BATTERY_RELATED BATTERY BACKUP IS LOW
DISPLAY_ISSUE DISPLAY SCREEN IS BLUR / FLICKERING
TOUCH_NOT_WORKING TOUCH NOT WORKING COMPLETELY
ACCESSORY_DEFECTIVE CHARGER_DEFECTIVE
DISPLAY_ISSUE DISPLAY SCREEN IS BLUR / FLICKERING
FEATURE_ISSUE SPECIFIC FEATURE NOT WORKING
BATTERY_RELATED BATTERY BACKUP IS LOW
BATTERY_RELATED BATTERY BACKUP IS LOW
DISPLAY_ISSUE DISPLAY HAS GOT DEAD PIXELS / BLANK LINES
HANDSET DAMAGED BACK PANEL DAMAGED
SOFTWARE_INSTALLATION_ACTIVATION_RELATED UNABLE TO DOWNLOAD / INSTALL THE 3RD PARTY APP
HANDSET DAMAGED DISPLAY DAMAGED
DETECTION_COMPATIBILITY_ISSUES HEADSET IS NOT WORKING / GETTING DETECTED
POWER_ISSUE UNABLE TO TURN ON THE PHONE
HANGING_ISSUE HANGS FREQUENTLY
QUALITY_ISSUE USED_PRODUCT_SHIPPED
DEFECTIVE_PRODUCT PHONE GETS TURN OFF AUTOMATICALLY
TOUCH_NOT_WORKING TOUCH NOT WORKING COMPLETELY
POWER_ISSUE UNABLE TO TURN ON THE PHONE
HEATING_ISSUE CUSTOMER'S PHONE IS HEATING
HARDWARE_ISSUE BACK CAMERA NOT WORKING (IMAGE / VIDEO)
HEATING_ISSUE CUSTOMER'S PHONE IS HEATING
POWER_ISSUE DEAD_ON_ARRIVAL
HARDWARE_ISSUE OTHER SENSORS NOT WORKING
DISPLAY_ISSUE DISPLAY SCREEN IS BLUR / FLICKERING
FEATURE_ISSUE IMAGE / VIDEO NOT GETTING CAPTURED
SOFTWARE_ISSUE CAMERA NOT WORKING IN 3RD PARTY APP
HANGING_ISSUE HANGS FREQUENTLY
FEATURE_ISSUE SPECIFIC FEATURE NOT WORKING
POWER_ISSUE DEAD_ON_ARRIVAL
DISPLAY_ISSUE DISPLAY SCREEN IS BLUR / FLICKERING
ACCESSORY_DEFECTIVE CHARGER_DEFECTIVE
FEATURE_ISSUE SPECIFIC FEATURE NOT WORKING
HANDSET DAMAGED BACK PANEL DAMAGED
HANDSET DAMAGED SCRATCHES ON MOBILE
HANGING_ISSUE HANGS FREQUENTLY
AUDIO_SOUND_SPEAKER_RELATED NO SOUND FROM THE SPEAKER
STATUS ENGINEER NAME SCHEDULE DATE SCHEDULE TIME RESCHEDULE1 DATE
Scheduled Shashidar Reddy 12/11/2017 10:00:00
Re-Scheduled Vishnu Vardhan Reddy 12/11/2017 10:00:00 12/12/2017
Re-Scheduled kranthi bhushan 12/11/2017 12:00:00 12/12/2017
Re-Scheduled Surya barath Sali 12/11/2017 14:00:00 12/12/2017
Scheduled Shashidar Reddy 12/11/2017 15:00:00
Scheduled Prem Challa 12/11/2017 16:00:00
Scheduled Shiva Kumar Reddy 12/11/2017 18:00:00
Scheduled CH. Madhukar 12/12/2017 10:00:00
Scheduled Shashidar Reddy 12/12/2017 10:00:00
Scheduled kranthi bhushan 12/12/2017 10:00:00
Scheduled Madhu nayak 12/12/2017 10:00:00
Scheduled Ciguru Durga Prasad 12/12/2017 10:00:00
Scheduled CH. Madhukar 12/12/2017 11:00:00
Scheduled Prem Challa 12/12/2017 11:00:00
Scheduled Shashidar Reddy 12/12/2017 11:00:00
Scheduled kranthi bhushan 12/12/2017 11:00:00
Scheduled Madhu nayak 12/12/2017 11:00:00
Scheduled Ciguru Durga Prasad 12/12/2017 11:00:00
Scheduled Prem Challa 12/12/2017 13:00:00
Scheduled Shashidar Reddy 12/12/2017 13:00:00
Scheduled CH. Madhukar 12/12/2017 14:00:00
Scheduled Prem Challa 12/12/2017 14:00:00
Scheduled Prem Challa 12/12/2017 15:00:00
Scheduled Shashidar Reddy 12/12/2017 15:00:00
Scheduled kranthi bhushan 12/12/2017 15:00:00
Scheduled Prem Challa 12/12/2017 16:00:00
Scheduled Shashidar Reddy 12/12/2017 16:00:00
Scheduled Madhu nayak 12/11/2017 15:00:00
Acknowledged
Acknowledged
Acknowledged
Acknowledged
Acknowledged
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Acknowledged
Acknowledged
Acknowledged
Acknowledged
Acknowledged
Acknowledged
Acknowledged
Acknowledged
RESCHEDULE1 TIME REMARKS1 RESCHEDULE2 DATE RESCHEDULE2 TIME REMARKS2 CALL_TYPE
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ONSITE_DATE_TIME
BRAND TICKET_NUMCUSTOMER_NAME
MOTO G5S550127961 Anup
NOKIA 6 ( 550128140 Ammie
INFOCUS 550128244 Konduru Sairam
REDMI 4 (550128265 Balaji Yalamanchili
MICROMAX 550128279 Prakash Konsam
MOTO G5 550128282 Cheenuru PoornaChendar
HONOR 550128311 D.DURGA SAIRAM
MOTO G5S550128324 Mahidhar raju jalumuru
MOTO G5S550128356 Vipul Gupta
LENOVO K8 550128410 suresh
SAMSUNG550128447 Rajnish kumar
NOKIA 6 ( 550128490 Venkatesh Kakarla
ADDRESS CITY
B7,Orion,divyashree tech park Raidurgam GACHIBOWLI SERILIN
Q city, Nanakramguda , Gachibouuli GACHIBOWLI SERILIN
Wipro Tecnologies, Wipro circle Manikonda SEZ, Gachibowli HYDERABAD, GACHIBOWLI SERILIN
Zenoti (Urenok Software Solutions Pvt Ltd Q2, 4th Floor, Cyber Towers, Madhapur CYBERABAD SHAIKPE
Flat# 201, Plot# 44 RK Sadan Journalist Colony, Road# 3 Gowlidoddi GACHIBOWLI SERILIN
6th Floor, ICICI Bank Tower, Plot No 12, Nanakram Guda Gachi 6th Floor, ICICI Bank Tower, Pl GACHIBOWLI SERILIN
SRI CHENNAKESAVA NILYAM, DOOR NO: 1-60/30/81/134, 4TH FLOOR, NUMBER: 401, T ANJ GACHIBOWLI SERILIN
Cyber pearl. Block b 6th floor CYBERABAD SHAIKPE
Deloitte us India pvt ltd Block A CYBERABAD SHAIKPE
plot no.62 temple rock enclave colony / 3 / tardbund MANOVIKASNAGAR R
41/14khanmat village serillingampally mal rang a teddy distr Cyberabad filling station dealer CYBERABAD SHAIKPE
Building no : 9, Orion Towers, Raheja IT Park ,Mindspace Madhapur, OPP to THE WESTIN HO CYBERABAD SHAIKPE
MOBILE_NUMBEassign
917799054514 madhu
918142100977 madhu
918247543921 madhu
919849550555 madhu
918897702464 shashi
919700630626 madhu
919553892468 madhu
919885593959 madhu
918805533500 madhu
919542365675 madhu
918074541842 shashi
919581444661 madhu