ISO/TS 16949:2009 PRE-TEST page 1 of 2

1. Which of the following is Not true? 6. A ______________________ typically includes the

organization's design, manufacturing, engineer-
a) Quality Policy needs to be documented. ing, quality, production and other appropriate
b) Quality objectives need to be documented. personnel.
c) Quality objectives must be consistent with the
a) task force
Quality Policy.
b) committee
d) Purchasing Procedure must be documented.
c) deployment team
2. Part of the ________________________ shall be the d) multidisciplinary approach
monitoring of quality objectives, and the regular
reporting and evaluation of the cost of poor 7. It is important for the Organization to ensure ef-
quality fective review of the customers requirements
and to ensure that the organization has the ca-
a) analysis of data pability to fulfill the requirements. Which clause
b) internal audit of the ISO/TS 16949 Standard addresses the
c) determining customer requirements above requirements?

d) management review a) 7.1

3. All customer engineering standards/ b) 7.2
specifications and changes based on customer- c) 5.2
required schedule shall be timely reviewed as d) 8.2.1
soon as possible, and shall not exceed
________________ 8. Unless otherwise specified by the customer,
suppliers to the organization shall be third party
a) two days registered to _________________ by an accredited
b) one working weeks third-party certification body
c) two working weeks
a) ISO 13485.
d) the launching date
b) ISO 9001.
4. The organization shall have a process to c) ISO/TS 16949.
______________ its personnel are awareness level d) ISO 14001.
that are related and important to their activities
and how they contribute to the achievement of 9. Where specified by the ___________ (e.g. cus-
the quality objectives. tomer engineering drawing, specification), the
organization shall purchase products, materials
a) supervise or services from approved sources
b) monitor
a) customer
c) analyze
b) supplier
d) measure
c) contract
5. Who shall be designated to be responsible and d) management
authorized to ensure that customer require-
ments are addressed? 10. In some industry sectors, _____________________
is a means by which identification and traceabil-
a) Management Representative ity are maintained.
b) QA Manager
a) configuration management.
c) Operators
b) bar coding management
d) Customer Representative
c) management review
d) internal audit
ISO/TS 16949:2002 PRE-TEST page 2 of 2

11. Is calibration is adequate for ensuring the con-

sistency of the measuring, monitoring and test
equipment?

a) Yes
b) No

12. Activities that based on process data aimed at

the avoidance of maintenance problems by pre-
diction of likely failure modes are known as

a) Breakdown Maintenance
b) Predictive Maintenance
c) Preventive Maintenance.
d) Operational Qualification.

13. A planned action to eliminate causes of equip-

ment failure and unscheduled interruptions to
production, as an output of the manufacturing
process design is known as

a) Breakdown Maintenance
b) Predictive Maintenance
c) Preventive Maintenance.
d) Operational Qualification.

14. When extra costs or charges incurred additional

to contracted delivery are defined as

a) extra cost
b) cost of poor quality
c) premium freight
d) cargo cost

15. Product characteristic or manufacturing process

parameter which can affect safety or compliance
with regulations, fit, function, performance or
subsequent processing of product

a) special process
b) critical to quality
c) special characteristics
d) safety features