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Cash V10
w w w. s k i d a t a . c o m
OPOS.Cash V10
SKIDATA AG
Documentation & Training
Untersbergstrasse 40
A-5083 Groedig/Salzburg
Tel.: +43 6246 888-0
Fax: +43 6246 888-7
Internet: http://www.skidata.com
E-mail: docu@skidata.com
Copyright
© 2012 by SKIDATA AG. All rights reserved. The information provided in this document is
protected by copyright law. No part of this documentation may be copied or reproduced without the
prior written consent of SKIDATA AG. SKIDATA AG reserves the right to make changes to the
specifications and other information contained in this documentation without prior notice.
Note
Great care has been taken to make the information contained in this documentation as correct and
accurate as possible. Although this documentation is updated regularly, SKIDATA AG cannot
guarantee the absolute correctness and completeness of the information contained herein.
Trademarks
This documentation may contain representations of registered product or service trademarks
owned by SKIDATA AG or third parties, as well as references to proprietary know-how protected by
copyright laws or other legal provisions. In any case all rights remain exclusively with their
respective owners.
®
SKIDATA is a registered trademark of SKIDATA AG in the USA, the European Union and other
countries.
Contents
1 About this documentation __________________________________________ 6
1.1 Print layout ______________________________________________________________ 6
1.2 Symbols ________________________________________________________________ 6
2 System Overview _________________________________________________ 7
3 Installation _______________________________________________________ 8
4 Initial Configuration ______________________________________________ 10
4.1 Configuration Wizard ____________________________________________________10
4.2 Installing USB-based coders ______________________________________________12
4.3 Configuring connections _________________________________________________14
4.3.1 Configuration - Connections _______________________________________________________ 14
4.3.2 Configuration – Coding Device _____________________________________________________ 17
4.3.3 Configuration of Fiscal Devices ____________________________________________________ 20
4.3.4 Configuration - View _____________________________________________________________ 21
4.3.5 Configuration - Receipt ___________________________________________________________ 22
4.3.6 Configuration – Contact Assignment ________________________________________________ 23
4.3.7 Configuration - Advanced _________________________________________________________ 24
4.3.8 Konfiguration Online _____________________________________________________________ 25
The procedures described in this manual do not include troubleshooting. In case of problems,
please send an accurate problem description to SKIDATA AG Customer Service
1.2 Symbols
Important text passages and notes are marked by symbols and special typefaces throughout this
Manual.
Notice: Warns against actions that might cause hardware and/or software damage.
2 System Overview
OPOS.Cash can be easily set up in hotels, shops, tourist offices, etc., allowing for local advance
sale of tickets. Decentralizing the points of sale helps to reduce queues at the ticket booths at lifts
to ensure maximum convenience for guests.
OPOS.Cash is a solution with minimum hardware requirements and is available in two versions:
OPOS.Cash ‘Professional’, Package including SKIDATA Coder Light ‘OPOS’ for electronic
coding and visual imprinting of tickets or
OPOS.Cash ‘Starter’, Package including SKIDATA KeyDetector.Gate ‘Duo’ for electronic coding
of tickets.
OPOS.Cash provides many benefits. Not only does it provide a reliable sales system for issuing
fully valid, ready-to-use tickets; it also offers all the benefits of a centrally administered ticket
system, such as real-time updating of prices and validities.
OPOS.Cash is a state-of-the-art product and the result of many years of experience in dealing with
customers' requirements. SKIDATA has designed OPOS.Cash as a product that is not only user-
friendly but also provides intuitive and fast user interaction.
Fig. 1: Overview
DTA Engine
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3 Installation
OPOS.Cash can be installed either with a setup wizard (accessible via a link provided by
SKIDATA), or a data carrier (CD or USB stick).
Note: Before installing, verify that your hardware meets the minimum requirements. These
requirements are listed in the System Requirements OPOS.Cash 9.0 manual.
Note: Make sure that the coder is not connected to the PC while installing the OPOS.Cash
software.
A Setup Wizard will guide you through the installation process. The Setup Wizard will launch in the
language of the operating system:
Install ‒ 32bit or
Install ‒ 64bit
4 Initial Configuration
When installing OPOS.Cash for the first time, the Configuration Wizard will launch automatically.
Hint: The Wizard will launch only if no previous OPOS.Cash version was installed before.
Hint: The driver for the coder is automatically installed together with the OPOS.Cash
software. This means you will not have to install any further drivers.
The coder can be plugged in once the installation of the OPOS.Cash software has completed.
When connecting the coder, the software will automatically detect it.
The Hardware Update Wizard will open.
Hint: The COM port through which Coder Light ‘OPOS’ is addressed (this is required for the
OPOS configuration) is indicated in the LPT/COM Ports section of the Device Manager.
SSL/TLS (Secure Socket Layer/Transport Layer Security: secure connection between operator
and DTA
Multiple KeyLogon assigns a keycard to each individual client. When the user logs on with a
keycard, the product catalog of the respective client will be shown.
When this checkbox is activated, another input dialog for defining the client details will be shown.
Clicking the New button will bring up a dialog for specifying a keycard number and client:
New: Creates a new client account and keycard number for logging on.
Change: Allows for modifying the client account and/or keycard number.
Delete: Deletes the client account and keycard number.
Keycard Number: Enter serial number of the data carrier that will be used for logging on.
Client: Enter the name of the client to whom the sales should be assigned that are made with
the specified keycard.
Logging on with the keycard will automatically open the detail view of the specified client. The
tickets, packages and articles assigned to the client will be displayed and may be sold. Switching to
another client is possible at any time by logging on with the client’s keycard.
All relevant configuration Coding Device and tickets can be accessed via the Printer tab.
Printer Type
Here you can select the ticket printer from the drop-down list. The option Manual Serial No.
Input allows for pre-selling tickets via manual input of their serial number.
Printer Port
This specifies the port through which the printer is to be addressed. To check the port used by
Coder Light 'OPOS', go to Control Panel - System - Hardware - Device Manager.
Tickets
This lists all ticket supported for the current Client setting. Tickets can be activated and
deactivated by clicking the respective checkbox.
Print Intensity/Erase Intensity
These values can be adjusted to ensure optimum print and erasure quality of ticket label text.
The intensity is set by means of the sliding controllers. The default value for both printing and
erasing is 100%.
Ticket Soft Eject
This function is only available with Coder Basic and Coder Unlimited. If this checkbox is
activated, the ticket will not be ejected fully, but will remain in the output slot when issued so
that it can be taken manually. If this option is not activated, the ticket will be ejected by default.
Reset Device: Causes the device’s settings to be reset to their default values.
This is where the blank tickets for the single trays can be selected. Options: keycard / Barcode /
None The trays must be filled with the blank tickets as specified by the tray-to-ticket allocation
settings.
4.3.2.2 Maintenance
Clicking this button will bring up a window indicating the device, status, port, name, version, version
text and serial number of the connected ticket printer.
Activate
This button can only be used when the printer is off-line. In that case, clicking Activate will set
the printer to on-line mode.
The Update Firmware button allows for running a manual update of the firmware.
Start Cleaning Cycle
Clicking this button will bring up a dialogue prompting you to insert a cleaning ticket. The
cleaning procedure will start once the ticket has been inserted.
Close
This closes the maintenance dialogue.
The Fiscal Device tab contains the configuration options of the fiscal printer.
Communication channel: specifies the interface port for the fiscal printer.
Currency Code: specifies the currency.
Service Dialog: Clicking this button will bring up a dialog for special settings of the fiscal printer.
On the View tab you can set the language and viewing features of OPOS.Cash.
Language: lets you select the language for the user interface.
Reset: changes the language selection back to the default setting (i.e., the operating system
language).
User Interface: lets you specify the user interface to be used. The user interface can be set during
the installation but can be modified any time later on.
Hint: Changing the user interface setting will require OPOS.Cash to be re-started.
On the Receipt tab, you can manage invoice templates and configure relevant invoice settings.
Receipt Template
― Default: Selecting this option causes the charged tax to be stated on the printed invoice.
― Without tax: If this option is selected, the charged tax is not stated separately on the
printed invoice.
Number of receipt copies: Specifies the number of receipts to be issued along with each
invoice.
Auto Receipt: Selecting this option causes a receipt to be issued for each sale.
Print Address Header on Receipt: If this option is selected, the pre-defined address header
will be printed on the invoices.
On the Contact Assignment tab you can configure the basic settings for assigning contacts to sales
transactions.
Force contact assignment: This option will cause the Contact Search dialog to open every time a
sales transaction is made, allowing you to select the contact to be assigned to the transaction.
Create new contact by default: Activating this option will open the New Contact dialog every time
a sales transaction is made, allowing you to add a new contact or photo.
The Advanced tab contains general options for the use of OPOS.Cash.
Number of receipt copies: If a receipt is to be printed when issuing a ticket, the number of
receipts can be set here.
Auto Receipt: If this checkbox is activated, the specified number of receipts is printed
automatically when the ticket is issued.
Print Address Header on Receipt: The address header is automatically retrieved from the ski
system and printed on the receipt.
Trace Level: Defines the events to be recorded in the Trace log. Depending on the options
selected, the following events are logged:
― Errors: errors only (default setting)
― Warnings: all warnings and errors
― Information: all information, warnings and errors
― All: all events
The Trace log is recorded automatically. It can be opened and viewed by clicking the View
button and sent to the previously defined address by clicking the Send button. The address is
automatically retrieved from the system during the installation.
Permission Service, Sales Service, Inventory Service Contact Service and Configuration
Service are connection parameters that are applied automatically after the installation.
Timeout: if the program does not receive a response within this time, the transaction is
cancelled and a corresponding error message is displayed. The time is given in milliseconds;
the default is 6000 ms (= 6 seconds).
Check Services: Performs a test of all connections; a positive result is indicated by the
following symbol:
Individual functions can be selected and launched quickly and easily by means of software buttons.
All system and error messages are displayed in the panel on the right. The list of messages can be
navigated by means of the scroll buttons. The message area can be cleared by clicking System –
Clear Messages.
Production Status
Tickets successfully produced
Tickets and articles have (not yet) been produced. If tickets cannot produced because of
an error, the corresponding error message will be displayed in the appropriate screen area (i.e.
the green field in the upper right corner).
Production in progress
Produced Tickets
The number of the tickets/articles of this line that have already been produced.
Quantity of Products
Total number of tickets/articles of this line
Product Description
the full designation of the ticket/article.
Product Type
Ticket
Article
Package: combination of tickets and/or articles
Valid from
fixed validity start date
Depot
Ticket Medium Type
keycard
Barcode Ticket
Swatch
Unit Price/Total
price per unit and total price of the selected permissions/articles
The selected permission will be indicated in the input bar and can be copied to the production
list by clicking this button.
Quantity
Ticket category or article
Consumer Category
Validity start date (for T+1 or T+/-)
Unit price
Total price
5.4 Functions
Delivery on depot
Eject ticket
Receipt issue; automatic issuing and the number of receipts to be issued can be set via
Configuration Settings.
Allows for entering free text (notes, remarks etc.) that will be printed on the receipt.
Go to Start - Programs - SKIDATA - OPOS.Cash or click the program symbol on the desktop.
To be able to log in to the advance sales system, a SKID ATA ticket printer must be connected and
Internet access must be available. Note that the parameter settings must be set correctly.
5.7 Logon
There are several ways to log onto the system:
Automatically: If automatic logon is selected, OPOS.Cash will be launched without the need
for further confirmation.
About Key Logon: Key-based logon requires a special ID keycard, which must be placed on
the antenna of the printer for identification. If the keycard is password protected, this password
must be entered and confirmed. OPOS.Cash will launch once the user is successfully logged
on.
Hint: If Multiple KeyLogon is activated, clients will be logged on with their individual keycard. This
means that when they log on, only the tikcets, packages and other items assigned to this
particular client will be shown automatically. Switching to another client is possible at any time by
logging on with the other client’s keycard.
OK: Proceeds with installing the update and launching the application.
Cancel: Prevents installation of the latest update and launches the installed version of the
application. When omitting the installation, new prompts to install the latest software version will
be displayed at weekly intervals.
Closing by clicking X: When closing the prompt dialog window, the latest software version will
not be installed; a new prompt will be displayed the next time the program is run.
6.1 Catalog
This button is only enabled if more than one catalog can be selected. Clicking this button will bring
up a list of available catalogs for which tickets can be sold. The ticket range, consumer categories,
merchandise and product packages of the selected catalog will be loaded.
6.2.1 Tickets
Clicking Tickets will bring up a list of available ticket types for the selected catalog. Clicking the
blue arrow buttons on the right side will expand the list if more ticket types are available.
Tickets can be selected by clicking the corresponding buttons. The input bar shows the currently
selected ticket. This selection can be overwritten at any time without the need to delete the
previous selection first.
6.2.2 Consumers
Clicking Consumers will bring up a list of available consumer categories for the selected catalog.
The list can be extended with the arrow buttons if more categories are available.
Consumer categories can be selected by clicking the corresponding buttons. The input bar shows
the currently selected category. This selection can be overwritten at any time without the need to
delete it first.
6.2.3 Merchandise
Clicking Merchandise will bring up a list of available merchandise items for the selected catalog.
Merchandise items can be selected by clicking the corresponding buttons. The input bar shows the
currently selected article. This selection can be overwritten at any time without the need to delete
the previous selection first.
6.2.4 Packages
Clicking Packages will bring up a list of available product packages for the selected catalog. A
Package is a combination of tickets and/or other articles.
Packages can be selected by clicking the corresponding buttons. The input bar shows the currently
selected package and its content. The package can be overwritten at any time without the need to
delete the previous selection first.
When a permission with address registration is selected for production, the Contacts Management
program will be launched automatically. The name of the customer must be selected from the
contact list or entered via address registration (see Chapter 6.11.3 Contacts).
Depending on which permission is selected, certain input fields may be defined as mandatory. In
other words, the details that must be filled in on the address registration dialog depend on the
selected permission.
The photo can be either searched for and loaded via the Search button or generated via the
Capture Photo
When issuing a permission that requires an address registration, you can check whether the
customer details match the selected person group. For example, if a child ticket is issued, you can
check to verify that the specified birth date actually fulfills the requirements for that person group. If
the selected person group does not match the specified birth date, a message will be displayed.
You have the option of issuing the permission anyway, or terminating the procedure to select
another person group.
A variable ticket is a ticket with a freely definable value (e.g. point value). When a ticket of this type
is generated, a dialog window for entering the value will open. The maximum value corresponds to
a pre-defined limit.
The value can be entered into the corresponding field and confirmed with OK.
Once the desired quantities have been entered, the final package is shown in the production list,
ready for issuing.
Some permissions can be combined with an additional product. There are three types of add-on
products:
The start date of the validity can be selected by clicking the day on the calendar.
Activated buttons will be displayed in orange. The selected validity mode will also be indicated in
the respective line of the production list.
Clicking the Clear button will cause any existing text input to be deleted.
Manual ticket supply: Allows for tickets to be supplied manually for encoding and printing.
This function can only be selected if Tray Configuration has been activated under Configuration
- Printer. Clicking this button activates manual supply of the ticket medium for the selected
permission.
Example: If someone brings their own keycard, the tray intake can be individually deactivated for
that specific permission. The keycard must be supplied manually.
Delete new order line: The permission displayed in the order line will be deleted.
Pre-delete: Clicking this button before the ticket is issued will cause any permission details
that are printed on the ticket to be erased and replaced by the details of the new permission.
The input bar shows the following details of the selected permission/article:
Quantity
Item type: ticket, article or package
Consumer category
Validity start date (for T+1 or T+/- only)
Unit price
Total price
The desired quantity can be entered by clicking the appropriate button, or by using the + and - keys
or the keyboard. Use the buttons or the Del key to reset the quantity to 1.
Clicking this button will add the selection shown in the input bar to the production list.
Additional permissions/articles can then be selected and added to the production list, and so on.
Before producing/issuing the tickets and articles on the production list, it is possible to edit the list,
as and if necessary:
Deletes the selected line from the production list and inserts its details into the input bar for
editing.
Writes (encodes) all items of the list onto the specified data carrier.
If the production list is complete and correct, the ticket can be issued by clicking the
Production button.
If ticket production is not successful, an error message will be displayed in the corresponding field.
Hint: This sales mode requires the Manual Input of Serial No. option (Configuration – Printer) to
be activated.
Permissions can also be sold and activated via OPOS.Cash by specifying their serial number. You
will be prompted to enter the data carrier's serial number before the products are encoded on them.
The (unique) serial number is engraved on the data carrier. Entering the serial number will cause
the data carrier to be activated and encoded upon its first use at a reader.
Hint: To cancel a permission by manual input of a serial number, select the Read/Cancel Ticket
function and re-enter the serial number of the data carrier.
If ticket production is successful, a new sale can be started by clicking the New button.
All lines of the production list will be deleted.
Read Ticket
Reads the ticket data
Eject Ticket
The ticket is in the printer and can be ejected by clicking this button.
Ticket Details
Shows detailed information about the ticket
History
Displays all sales and usage details of each permission.
Contact
When a permission with address registration is read, this button can be used to open the
corresponding contact information.
Receipt
Issues a receipt
Cancel Ticket
Cancels the ticket and prints a cancellation mark on it. This function is only available for tickets
that are new and have not yet been used.
6.10 Receipt
Issues a receipt for the current transaction. This button is only enabled when the transaction
has been completed. The quantity and the automatic issuing of receipts can be defined under
Configuration – Advanced.
Allows for entering free text (notes, remarks etc.) that will be printed on the receipt.
6.11.1 Shutdown
6.11.2 Configuration
The Configuration button provides access to all relevant configuration settings (see Chap. 4.3
Configuring connections). The settings must be entered upon first use and can be modified later as
needed.
6.11.3 Contacts
Clicking the Contacts button or selecting a ticket with address registration will automatically bring
up the Contacts Management application.
Hint: Loading the contact records from the server may take some time. When loading more than
500 records, it is necessary to apply a data filter; when loading between 100 and 500 records,
using a data filter is recommended. In these cases, an on-screen message to that effect will be
displayed.
Refining the search by means of a filter will reduce the number of records that need to be loaded,
which will speed up the search.
Set Filter: The input boxes in the yellow section are for entering search criteria. These include last
name, first name, ZIP code, and city. This will restrict the list of records to the ones that match the
search string(s) entered (you may input search text in more than one input box for a more refined
search). Note that you may also enter wildcards: % can be used for one unknown character, and *
for any number of unknown characters. For example, to get all records whose name entry starts
with M, simply enter M*.
Search: Clicking the Search button will start the search of the database for records matching the
search criteria. If the number of matching records is greater than 500, you will need to refine the
search (filter) criteria.
Reset Filter: Clicking this button will clear all search input boxes, allowing you to enter new search
text. When you are finished, click Search again to find all matching records.
Select an Address: An existing address can be selected by clicking the corresponding address
line. Searching for a specific existing address can be simplified by setting a search filter. When an
address entry is opened, the contacts window will open, showing only the last name and first name
fields. To view more details, simply click the More>> button.
When an address entry is opened, the contacts window will open, showing only the last name and
first name fields. To view more details, simply click the More>> button. Any input made in the
search (filter) input boxes will be copied automatically to the contact dialog.
Input in boxes with a yellow frame around them is mandatory; input in the other fields is optional.
Hint: Input in the first name and last name boxes is always mandatory.
Once you have entered the ZIP code, the city will be filled in automatically.
Each address can or must have an ID photo linked to it (depending on whether or not the photo
field is a mandatory field). The following functions are available:
Photo from file: Allows for uploading an existing photo. Specifying the path will cause the
image file to be opened and the picture to be displayed.
Photo from camera: Allows using an external camera to capture the photo. This button is only
enabled if an external camera is connected.
Remove photo: Deletes the existing photo.
The address input can only be completed when all mandatory fields have been filled in.
6.11.3.2 Edit
6.11.3.3 Delete
6.11.3.4 Refresh
Clicking the Refresh button will re-load all contact address details.
6.11.4 Reports
Report details can be filtered by Contractor (operator), Date From - Until and Report.
The report can be issued by clicking the Retrieve Report button. The details are displayed on-
screen and can be printed.
6.11.5 Messages
6.11.6 Feedback
Opens Outlook for writing and sending messages. The pre-defined e-mail address of the recipient
is entered automatically.
6.11.7 Update
If program updates are available, they can be installed manually using this function.
6.11.8 Delete
Starts the delete function; lets you supply a keycard for deleting. The function automatically
terminates after a keycard has been deleted.
Clicking this icon will open a dialog for deleting tickets. Keycards must be supplied manually to the
ticket printer. The Batch Delete function will remain active until either no further keycard is supplied
or the function is cancelled manually.
6.11.10 Assistance
6.11.11 About
Clicking the About button will open a window showing the installed versions.
Click the Close button to exit the system functions and return to the main program window.
Displayed details include Name and address of the OPOS.Cash sales station.
Panel for selecting catalogs, pools, tickets, product packages and articles
Panel for selecting data carriers and setting ticket validities
This shows details of the selected tickets, packages and articles and allows for input of
quantities and activation of add-on articles (where applicable).
Go to Start - Programs - SKIDATA - OPOS.Cash or click the program symbol on the desktop.
To be able to log in to the advance sales system, a SKIDATA ticket printer must be connected and
Internet access must be available. Note that the parameter settings must be set correctly.
7.6 Logging on
Logging on is possible in various ways, depending on the configuration settings:
Automatic: If automatic logon is selected, OPOS.Cash will be launched without the need for
further confirmation.
Key Logon: Key-based logon requires a special ID keycard, which must be placed on the
antenna of the printer for identification. If the keycard is password protected, this password must
be entered and confirmed. OPOS.Cash will launch once the user is successfully logged on.
Selection of:
Catalog
Pool
8.1.1 Catalog
Clicking the Catalog list will reveal the list of all available catalogs. When a catalog is selected, the
product offering of the selected resort will be loaded. The Catalog list is only enabled if more than
one catalog can be selected. If only one catalog is available, it will be loaded automatically, and the
selection cannot be changed.
The pools, tickets, product packages and articles of the selected catalog will be loaded and
displayed.
The selected pool determines the validity and range of tickets, product packages and articles
available. Clicking the Pool list will reveal the list of available pools. A pool can be selected from the
list by clicking on its name.
Depending on the selected pool's product range, the following tabs are available:
Tickets
Packages
Articles
If the selected pool does not offer packages or articles, these tabs will not be shown.
The available ticket types are listed on the Tickets tab. A ticket may be linked to an Additional
Article; this article will be displayed automatically when the ticket is selected and can be activated
or deactivated as needed.
The price for each article line will change automatically, depending on the quantity and checkbox
status for add-on articles.
Hint: Issuing a ticket on depot means that the start date/time of its validity is hard-coded onto the
ticket upon its first use at a reader. The checkbox will be shown only if the ticket may be sold on
depot.
The Packages tab lists all available product packages. A package is a combination of several
products (permissions and/or articles.
The Articles tab lists all available articles. To add articles to the shopping basket:
The shopping basket can be opened by clicking the button; it will open automatically when a
product is added. Further products can be added at any time (see Chapter 8.1 Selecting products
for the shopping basket).
Here all products added to the shopping basket can be listed and edited prior to production.
The Shopping Basket view shows the following details (table columns):
Delete: Clicking this button will remove the selected line from the table.
Quantity: the selected quantity can be overwritten or changed by using the +/- buttons.
Product: indicates the selected product
Additional Product (if available): the sale of add-on products can be controlled by
activating/deactivating the checkbox.
Data carriers: The required data carrier can be selected from the list (all available data carrier
types are listed for selection).
Unit price: Indicates the unit price.
Total price: Shows the total price of the line, including add-on articles
Total: Shows the overall total amount of the entire shopping basket content
Once the added products have been checked for correctness, they are available for purchasing by
end consumers. The following buttons are provided:
The individual item lines of the shopping basket will be processed (i.e., produced and registered)
successively; the first column shows the current production status. The list of items already
produced contains the following details (table columns):
Status icon:
Production cancelled
Quantity: Overall quantity (quantity produced/total quantity)
Product
Additional product
Data carriers
Unit price: Price per product
Price: Item line price
Total: Sum total (all products)
When all items are produced, a receipt can be printed on the specified printer by clicking the
Receipt button. Clicking Reset will empty the shopping basket, removing all items in it at the time.
When a permission with address registration is selected for production, the Contacts Mangement
program will be launched automatically. The name of the customer must be selected from the
contact list or entered via address registration (see Chapter 8.3.3 Contacts).
Depending on which permission is selected, certain input fields may be defined as mandatory. In
other words, the details that must be filled in on the address registration dialog depend on the
selected permission.
The photo can be either searched for and loaded via the Search button or generated via the
Capture Photo
When issuing a permission that requires an address registration, you can check whether the
customer details match the selected person group. For example, if a child ticket is issued, you can
check to verify that the specified birth date actually fulfills the requirements for that person group. If
the selected person group does not match the specified birth date, a message will be displayed.
You have the option of issuing the permission anyway, or terminating the procedure to select
another person group.
A variable ticket is a ticket with a freely definable value (e.g. point value). When a ticket of this type
is generated, a dialog window for entering the value will open. The maximum value corresponds to
a pre-defined limit.
The value can be entered into the corresponding field and confirmed with OK.
Hint: This sales mode requires the Manual Input of Serial No. option (Configuration – Printer) to
be activated.
Permissions can also be sold and activated via OPOS.Cash by specifying their serial number. You
will be prompted to enter the data carrier's serial number before the products are encoded on them:
The (unique) serial number is engraved on the data carrier. Entering the serial number will cause
the data carrier to be activated and encoded upon its first use at a reader.
Hint: To cancel a permission by manual input of a serial number, select the Read/Cancel ticket
function and re-enter the serial number of the data carrier.
8.3 Functions
Various functions are available via the menu bar and by clicking the buttons in the tool bar:
8.3.1 Home
Reset to home.
Select Cancel and supply the ticket to the printer. This will cause the ticket details will be read and
shown on-screen. The ticket can now be cancelled.
― Valid until: specifies the time when the validity of the ticket expires.
― Order Date: the date and time when the ticket was issued.
― Order No.: the internal number of the ticket issuing job. Clicking the number will bring
up the corresponding list of transactions for the data carrier.
― Point of Sale: the number and name of the sales terminal where the ticket was issued.
― Contractor: the name of the contractor.
― Valid in Pool: specifies where the ticket is valid.
― Permission Serial No.: the serial number of the permission. Clicking the permission
serial number will open the permission history.
― Price: the price of the ticket.
― Money Back: the cash refund to be paid when a ticket is canceled.
― Usage Status: specifies whether or not the ticket has been used Used / Unused.
Cancel ticket: Cancels the permission; a cancellation mark is printed on the ticket. Note that
this function is only available for new tickets that have not been used yet.
Previous/Next Permission: When reading data carriers that contain multiple permissions on
various levels, this button allows for switching between the levels.
Back: Aborts the transaction cancellation without cancelling the permission
To cancel a ticket that is part of a package, you will need to cancel the entire package.
Hint: When canceling a ticket of a package, all tickets of the package will be canceled and
blocked, which means they can no longer be used. Tickets that are part of a package cannot be
canceled individually.
Clicking Transaction History on the menu bar (or specifying the order confirmation number) will
open a dialog, allowing you to search for and view all registered transactions of the respective
OPOS point of pre-sale. You can also use the transaction history for performing cancelations,
viewing the permission history or printing a cancelation slip.
Order Confirmation No.: here you can enter an order number to search for a specific
transaction.
Order Date: here you can specify a time period (date range) to list only the transactions that
were completed during the specified period.
The matching transactions will be listed in this window in the form of a tree structure. The tree
structure indicates the content of the transaction at the various levels. You can view the individual
level details by clicking and hide them by clicking . The following details are shown:
Permission: the data carrier serial number and permission serial number of the ticket.
Canceled: tickets, merchandise and packages marked with this symbol were canceled; the
information is sorted by serial number.
By clicking the various levels you can perform various functions. The following functions are
available:
Cancel Production (canceling merchandise items): you can cancel the sale of a merchandise
item by clicking the entry in the transaction list and clicking the Cancel Product button.
Permission History: clicking a ticket entry on the transaction history and then clicking the
Permission History button will bring up a window with usage details about the selected ticket.
Cancelation Receipt: Clicking this button will print a cancelation slip (called a cancelation
receipt).
Hint: The sale of merchandise items can only be canceled via the transaction history.
8.3.4 Contacts
Clicking the Contacts menu item or selecting a ticket with address registration will start the Contact
Administration dialog.
Hint: Loading the contact records from the server may take some time. When loading more than
500 records, it is necessary to apply a data filter; when loading between 100 and 500 records,
using a data filter is recommended. In these cases, an on-screen message to that effect will be
displayed.
Refining the search by means of a filter will reduce the number of records that need to be loaded,
which will speed up the search.
Set Filter: The input boxes in the yellow section are for entering search criteria. These include last
name, first name, ZIP code, and city. This will restrict the list of records to the ones that match the
search string(s) entered (you may input search text in more than one input box for a more refined
search). Note that you may also enter wildcards: % can be used for one unknown character, and *
for any number of unknown characters. For example, to get all records whose name entry starts
with M, simply enter M*.
Search: Clicking the Search button will start the search of the database for records matching the
search criteria. If the number of matching records is greater than 500, you will need to refine the
search (filter) criteria.
Reset Filter: Clicking this button will clear all search input boxes, allowing you to enter new search
text. When you are finished, click Search again to find all matching records.
Select an Address: An existing address can be selected by clicking the corresponding adderss
line. Searching for a specific existing address can be simplified by setting a search filter. When an
address entry is opened, the contacts window will open, showing only the last name and first name
fields. To view more details, simply click the More>> button.
By clicking the New button, the form for Contacts Management will open.
When an address entry is opened, the contacts window will open, showing only the last name and
first name fields. To view more details, simply click the More>> button.
Yellow framed fields are mandatory fields and must be filled in; the rest of the fields may be filled
in.
Hint: Input in the first name and last name fields (input boxes) is always mandatory!
Once you have entered the ZIP code, the city will be filled in automatically.
Every address can/must be assigned a photo image file (depending on whether the Photo field is a
mandatory field or not). The following functions are available:
Photo from file: Uses an existing photo. The photo is opened by entering the path of the file.
Photo from camera: Allows using an external camera to capture the photo. This button is only
enabled, if an external camera is connected to the device.
Remove photo: Deletes the existing photo.
The address input can only be confirmed after all mandatory fields have been filled in.
8.3.4.2 Edit
8.3.4.3 Delete
8.3.4.4 Refresh
Clicking the Refresh button will re-load all contact address details.
8.3.5 Pick Up
The Pick Up option allows for retrieving ticket reservation details and producing the pre-ordered
tickets. Reserved tickets can only be searched for and issued based on the order confirmation
number; producing tickets without this number is not possible.
The order confirmation number is stated on the customer's reservation confirmation notice.
8.3.6 Reports
Report details can be filtered by Contractor (operator), Date From - Until and Report.
The report can be issued by clicking the Retrieve Report button. The data are displayed on the
screen and can be printed.
8.3.7 Configuration
Selecting Configuration will open a dialog for editing the main configuration settings. See Chapter
4 Configuration for more details.
8.3.8 Help
8.3.9 About
Clicking the About button will open a window showing the installed versions.
8.3.10 Exit
Clicking this button will start the delete function for erasing the imprint on keycards. The cards
need to be supplied manually. The Batch Delete function will remain active until no further keycard
is supplied until either no further keycard is supplied or the function is cancelled manually.
Fig. 56:
8.4.2 Delete
Clicking this button will erase the imprint on a single keycard; this must be supplied manually.
Causes the ticket to be ejected. This will cause the printer to eject the previously drawn in
ticket.
8.4.4 Pre-Erase
This allows for erasing the label text of multiple tickets. The function will remain active until it
is deactivated again. When issued, all keycards will automatically be pre-erased before they are
printed.
Hint: While the Pre-Erase function is active, the keycard must be supplied manually two times:
once for erasing the keycard's label text, and once for printing and encoding.
Clicking this icon will activate manual ticket feed mode. Note that this function is only
available for printers with ticket supply trays. Activating this function will switch from automatic to
manual ticket supply; this means that for coding, erasing, etc. all tickets must be inserted manually.