Rev G 1

SyncView Plus
User Guide
Management Software V1.6x

for effective Management of Synchronization Equipment
SyncView™ PLUS - User Guide - Revision G - April 2014

This page has been intentionally left blank
SyncView™ PLUS - User Guide - Revision G - April 2014 ii

What's new in this revision
 New page layout and logo
SyncView™ PLUS - User Guide - Revision G - April 2014 iii

SyncView™ PLUS - User Guide - Revision G - April 2014 iv

Table of Contents
Table of Contents
1. INTRODUCTION .................................................................................... 1-1
1.1 About this manual........................................................................ 1-3
1.1.1 Copyright Notice .................................................................. 1-3
1.2 Reading Guide ............................................................................. 1-4
1.3 License Conditions ....................................................................... 1-5
1.3.1 "As is" Warranty Statement ................................................... 1-6
1.4 Certification ................................................................................. 1-7
1.5 Maintenance & Troubleshooting .................................................. 1-7
2. SOFTWARE DESCRIPTION ..................................................................... 2-1

2.1 Overview ..................................................................................... 2-3
2.2 Supported Equipment .................................................................. 2-4
2.3 Main Functions............................................................................. 2-5
2.3.1 Network Browser ................................................................. 2-5
2.3.2 Physical View ....................................................................... 2-5
2.3.3 Logical View ........................................................................ 2-5
2.3.4 Fault Management ............................................................... 2-5
2.3.5 Inventory Viewer ................................................................. 2-5
2.3.6 Performance Management ..................................................... 2-5
2.3.7 SyncTerminal ...................................................................... 2-5
2.3.8 Back-up and Restore ............................................................ 2-6
2.3.9 FTP and Firmware Downloader ............................................... 2-6
2.3.10 Security Management ........................................................... 2-6
2.3.11 Third Party Equipment Management ....................................... 2-6
2.3.12 Network Editor..................................................................... 2-6
2.3.13 Cluster................................................................................ 2-6
2.3.14 XML Export ......................................................................... 2-7
2.3.15 Download for ESM ................................................................ 2-7
2.3.16 License File ......................................................................... 2-9
2.3.17 Connection Unit Classed Description ..................................... 2-11
2.4 SyncView Variants ..................................................................... 2-12
2.4.1 SyncView as Element Manager............................................. 2-12
2.4.2 SyncView as Element Manager PRO ...................................... 2-12
2.4.3 SyncView as Network Manager ............................................ 2-13
2.4.4 SyncView as Network Manager Advanced .............................. 2-13
2.4.5 SyncView as Network Manager Client ................................... 2-13
2.4.6 SyncView as Supervisor ...................................................... 2-13
2.5 Operating System and Database ................................................ 2-14
2.6 Architecture ............................................................................... 2-15
SyncView™ PLUS - User Guide - Revision G - April 2014 v

Table of Contents
3. GRAPHICAL USER INTERFACE ............................................................... 3-1

3.1 Element Manager Version ............................................................ 3-3
3.1.1 Introduction ........................................................................ 3-3
3.1.2 Main Concepts ..................................................................... 3-3
3.1.3 Main Window ....................................................................... 3-4
3.1.4 Equipment Access ................................................................ 3-6
3.1.5 Shortcut Creation ................................................................. 3-9
3.2 Network Manager Version.......................................................... 3-10
3.2.1 Introduction ...................................................................... 3-10
3.2.2 Main Window Description .................................................... 3-11
3.2.3 NM / RM Architecture.......................................................... 3-23
3.2.4 Supervisor ........................................................................ 3-25
3.2.5 Time Synchronization ......................................................... 3-27
3.2.6 3rd Party and OSA Legacy Equipment .................................... 3-28
3.2.7 PTP Equipment (53xx family) .............................................. 3-30
3.3 Network Element Management .................................................. 3-31
3.4 Event Viewer (Event & Alarms Management) ............................ 3-31
3.4.1 Introduction ...................................................................... 3-31
3.4.2 Main Window ..................................................................... 3-31
3.4.3 Menu and Toolbar .............................................................. 3-32
3.4.4 Alarms List ........................................................................ 3-39
3.4.5 Pagination and Status Bar ................................................... 3-47
3.5 Sync Performances Management ............................................... 3-48
3.5.1 Introduction ...................................................................... 3-48
3.5.2 Main Window Description .................................................... 3-48
3.5.3 Performances Visualization .................................................. 3-50
3.5.4 The Graph Window ............................................................. 3-52
3.5.5 The Graph Window Menu Bar ............................................... 3-53
3.5.6 Zooming ........................................................................... 3-54
3.5.7 Template Selection ............................................................. 3-56
3.5.8 Refreshing Configuration ..................................................... 3-57
3.5.9 Templates ......................................................................... 3-58
3.5.10 Archiving .......................................................................... 3-60
3.5.11 Data Management .............................................................. 3-61
3.5.12 Chart Printing .................................................................... 3-63
3.6 SyncTerminal - Command Line Interface ................................... 3-64
3.7 Export XML Files (Interface for NMS ) ....................................... 3-71
3.8 Equipment Configuration Backup and Restore ........................... 3-72
3.8.1 Backup ............................................................................. 3-72
3.8.2 Restore ............................................................................. 3-74
3.9 Equipment Firmware Download Management for 48C family ..... 3-75
3.9.1 Upgrade Procedure Concepts ............................................... 3-75
SyncView™ PLUS - User Guide - Revision G - April 2014 vi

Table of Contents
3.9.2 FTP Download Folder Configuration ...................................... 3-75

3.9.3 Download Procedure ........................................................... 3-78
3.10 Equipment Firmware Download Management for RMU family .. 3-79
3.10.1 Upgrade Procedure ............................................................. 3-79
GLOSSARY........................................................................................................I
DOCUMENT HISTORY ................................................................................... III
SyncView™ PLUS - User Guide - Revision G - April 2014 vii

Table of Contents
SyncView™ PLUS - User Guide - Revision G - April 2014 viii

List of Procedures
List of Procedures
Procedure 3-1 Element Manager Main Window Settings ............................................................. 3-5
Procedure 3-2 Equipment Access ................................................................................................ 3-6
Procedure 3-3 Creating a Filter for Events & Alarms .................................................................. 3-35
Procedure 3-4 Creating a Filter for Events & Alarms .................................................................. 3-40
Procedure 3-5 FTP Firmware Download .................................................................................... 3-78
Procedure 3-6 RMU Firmware Upgrade ..................................................................................... 3-82
SyncView™ PLUS - User Guide - Revision G - April 2014 ix

List of Procedures
SyncView™ PLUS - User Guide - Revision G - April 2014 x

Introduction
1. Introduction
 About this manual

 Reading Guide
 License Conditions
 Certification
 Maintenance & Troubleshooting
SyncView™ PLUS - User Guide - Revision G - April 2014 1-1

Introduction

Introduction
1.1 About this manual

This User Guide has been designed to provide basic and detailed information for the
correct use and operation of the SyncView™ PLUS software.
The overall SyncView Manual is divided in 3 parts:
• SyncView User Guide

A common guide for all SyncView variants. It shows how to operate with
SyncView Network Management and Element Manager versions.
Intended for SyncView Operators.
• Graphical User Interface User Guides
These guides are specific to each type of equipment supported by SyncView™
PLUS. They present the physical and logical GUI and their related functions.
Intended for SyncView Operators.
(see section 3.3 Network Element Management)
• SyncView Installation & Administration Guide
This guide provides detailed information for correct installation and configuration
as well as security management and maintenance.
Reserved for System Engineers/Administrators, responsible for installation.
1.1.1 Copyright Notice

Copyright © 2014 Oscilloquartz SA
All Rights Reserved
The Oscilloquartz product described in this book is furnished under a license

agreement and may be used only in accordance with the terms of the agreement.
The contents and information in this document are provided in connection with
Oscilloquartz products. No license, expressed or implied by estoppels or
otherwise, to any intellectual property rights is granted by this document. Except
as provided in Oscilloquartz SA’s Terms and Conditions of Sale for such
products.
This document is exclusive property of Oscilloquartz SA and may not, in whole

or in part, be copied, photocopied, reproduced, modified, translated, reduced to
any electronic medium or machine-readable, stored in a retrieval system, or
transmitted in any form without prior consent in writing from Oscilloquartz SA,
Brévards 16, 2002 Neuchâtel 2, Switzerland.

Introduction
Every effort has been made to ensure the accuracy of this guide. However,
Oscilloquartz SA makes no warranties with respect to this documentation and
disclaims any implied warranties of merchantability and fitness for a particular
purpose. Oscilloquartz SA shall not be liable for any errors or for incidental or
consequential damages in connection with the furnishing, performance, or use of
this manual or the examples herein.
Oscilloquartz SA may make changes to specifications and product descriptions at

any time, without notice.
1.2 Reading Guide

Special icons, attracting the reader's attention, precede important and/or critical
information in this document. Hereafter are explanations of each icon.
CAUTION
This symbol is extremely important and must not be neglected. It precedes
information or procedures regarding installation, operation or maintenance.
Follow all steps or procedures, as instructed, to avoid any damage to
equipment or serious personal injury.
Note:
A note symbol informs the reader that additional information on the related
subject is provided in order to simplify a described task, suggest other
references or even just simplify an explanation.
Recommendation:
Recommendations advise the user on manufacturer tested methods and
procedures proven valuable for correct use and optimum equipment results.

Introduction
1.3 License Conditions

License Grant . Oscilloquartz grants you a license to Use one copy of the Software.
"Use means using, storing, loading, installing, executing, and displaying the Software.
You may not modify the Software or disable any licensing or control features of the
Software.
Ownership . The Software is owned and copyrighted by Oscilloquartz SA or its third

party suppliers. Your license confers no title to or ownership in, the Software and is not
a sale of any rights in the Software. Oscilloquartz's third party suppliers may protect
their rights in the event of any violation of these License Terms.
Copies and Adaptations . You may only make copies or adaptations of the Software
for archival purposes or when copying or adaptation is an essential step in the
authorized Use of the Software. You must reproduce all copyright notices in the original
Software on all copies or adaptations. You may not copy the Software onto any public
network, bulletin board or similar system.
No Disassembly or Decryption . You may not disassemble or decompile the
Software.
Transfer . Your license will automatically terminate upon any transfer of the Software.
Upon transfer, you must deliver the Software, including all copies and related
documentation, to the transferee. The transferee must accept these License Terms as
a condition of the transfer.
Termination . Oscilloquartz may terminate your license, upon notice, for failure to
comply with any of these License Terms. Upon termination, you must immediately
destroy the Software, together with all copies, adaptations and merged portions in any
form.
Export Requirements . You may not export or re-export the Software or any copy or
adaptation in violation of any applicable laws or regulations.

Introduction
1.3.1 "As is" Warranty Statement

DISCLAIMER : TO THE EXTENT ALLOWED BY LOCAL LAW, THIS
OSCILLOQUARTZ SOFTWARE PRODUCT ("SOFTWARE") IS PROVIDED TO
YOU "AS IS" WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND,
WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. OSCILLOQUARTZ
SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS
OF MERCHANTABILITY, SATISFACTORY QUALITY, NON-INFRINGEMENT
AND FITNESS FOR A PARTICULAR PURPOSE.
Some countries, states, and provinces do not allow exclusion of implied
warranties or conditions so the above exclusion may not apply to you. You may
have other rights that vary from country to country, state to state, or province to
province.
Limitations of liability
EXCEPT TO THE EXTENT PROHIBITED BY LOCAL LAW, IN NO EVENT WILL
OSCILLOQUARTZ OR ITS SUBSIDIARIES, AFFILIATES OR SUPPLIERS BE
LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR OTHER
DAMAGES (INCLUDING LOST PROFIT, LOST DATA, OR DOWNTIME
COSTS), ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS
OF USE OF THE SOFTWARE, WHETHER BASED IN WARRANTY,
CONTRACT, TORT, OR OTHER LEGAL THEORY, AND WHETHER OR NOT
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Local law
Your Use of the Software is entirely at your own risk. Should the Software prove
defective, you assume the entire cost of all service, repair, or correction. Some
countries, states, and provinces do not allow the exclusion of limitation of liability
for incidental and consequential damages, so the above limitation may not apply
to you.
Note:
EXCEPT TO THE EXTENT ALLOWED BY LOCAL LAW, THESE
WARRANTY TERMS DO NOT EXCLUDE, RESTRICT OR
MODIFY, AND ARE IN ADDITION TO, THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE LICENSE OF THE
SOFTWARE TO YOU.

Introduction
1.4 Certification
COMPANY CERTIFICATION:
• Certified ISO 9001 since 1994 and ISO 14001 since 2000 by The Swiss
Association for Quality and Management Systems (SQS)
A variety of Oscilloquartz products are certified world-wide. For details, please refer to
our web site at www.oscilloquartz.com
1.5 Maintenance & Troubleshooting

Please refer to the SyncView™ PLUS "Installation & Administration Guide".

Introduction

Software Description
2. Software Description
 Overview
 Supported Equipment
 Main Functions
 SyncView Variants
 Operating System and Database
 Architecture


2.1 Overview
SyncView™ PLUS is Oscilloquartz' powerful Synchronization Management System that
allows telecom operators to manage all Oscilloquartz synchronization elements from a
single point and optionally enables control at regional levels. The system offers a user-
friendly graphical interface with network and element views. SyncView™ PLUS is
based on the .net framework.
SyncView™ PLUS is based on a client/server architecture. Multiple client applications

can be connected to a server allowing access to applications such as network browser,
alarm list and performance management.
The Database as well as the Communication server can be independent from the rest
of the system and therefore can be installed for example in a secure RAID server to
ensure reliability of the system. It is possible to configure SyncView™ PLUS either with
a database or directly connected to the equipment. Description of the tree part of
SyncView™ PLUS will be descript in this document.
• UI: User Interface

• CS: CommServer
• DB: DataBase
SyncView™ PLUS supports all Oscilloquartz' synchronization equipment including

PRC, SDU, SASE and GPS line of products provided with management interface. All
functionalities are fully supported by the graphical interface.

2.2 Supported Equipment
Equipment Shelf Release

3030 Cesium N/A
3230 Cesium N/A
5200B GPS N/A
5201 GNSS N/A
5210 GNSS 1.0
5240 MML E1 1.0E, 1.1E
5240 MML T1 1.0T, 1.1T
5240 TL1 1.1T
5320 PTP Slave 1.0
5330 PTP Grand Master 1.0
5331 PTP Grand Master 1.0, 2.0
5530B with 5548B (bus I2C) 2.0
5530B with UMI 2.0
5533B N/A
5533C MML E1 2.0E, 2.0T
5538 N/A
5581C MML E1 2.0E, 2.1E, 2.1T
5581C TL1 T1 2.1T
5548A (ESM versions 1.22, 1.23, 2.28)
5548B (ESM versions 2.27 & 2.28) 2.0, 2.1, 2.2
5548C TSG 1.1x, 1.2x
5548C SSU 1.2x, 1.3x, 1.4x, 1.5x
5585B with 5548B (bus I2C) 1.0
5585B with UMI 1.0

2.3 Main Functions
2.3.1 Network Browser

The Network Manager displays a survey of the network administration and
equipment, in the form of element icons presented on geographic maps. These
maps display all of the elements within the network in a hierarchical plan view.
This hierarchy allows the operator to ascend or descend to higher or lower levels
of map detail, and network representation. The element icons include basic
equipment, and groups of equipment or Nodes, situated in their relative positions
within the network maps.
2.3.2 Physical View

This view displays the real front view of the equipment with led state and gives
access to the entire configuration.
2.3.3 Logical View

This view displays the logical element of the equipment and gives access to the
entire configuration. The view also displays the actual state of all cards of the
shelf.
2.3.4 Fault Management

The SyncView™ PLUS Fault Management (Event Viewer) provides the following
functions:
Alarm reception, alarm state display, alarm list handling, alarm log handling.
2.3.5 Inventory Viewer

This view displays the entire inventory of the shelf and individual cards.
2.3.6 Performance Management

Performance data coming from managed elements capable of performance
measurements are collected simultaneously on all input references, over
predefined periods. SyncView™ PLUS Performance Management correlates
data relating to the performance of the synchronization systems to evaluate short
and long term trends as well as potential problems in the network. It also
generates MTIE, TDEV and frequency graphs for comparison with international
standards such as ITU-T or ETSI.
2.3.7 SyncTerminal
The SyncTerminal is an ASCII based terminal that allows communicating with
equipment using the equipment native commands such as TL1 or MML and also
by receiving the equipment spontaneous messages.
It is also possible to write commands scripts, e.g. send a command lot to be
saved in a file to an equipment.
2.3.8 Back-up and Restore

The SyncView™ PLUS offers the possibility to do a backup and/or a restore from
or to the physical network elements. The backup save all parameters of
equipment and the restore allows reading this backup file and set all of these
parameters to the equipment.
2.3.9 FTP and Firmware Downloader

The FTP Downloader allows downloading equipment firmware from a FTP server
to a 5548C MAC card in order to program these firmware’s on their respective
cards at a later time. Firmware downloader allows upgrading the firmware in all or
in selected card’s.
2.3.10 Security Management

Each user is allocated a Security Management profile. The profile controls the
actions that a user may perform and the elements upon which these actions can
be performed. SyncView™ PLUS provides five user-configurable authority levels.
2.3.11 Third Party Equipment Management

The Network Manager allows managing 3rd party and OSA Legacy equipment,
e.g. equipment that is normally managed in local mode via RS232 link. For
example, OSA Legacy 45x family.
2.3.12 Network Editor

The SyncView™ PLUS Network Editor allows building both logical and
geographical representations of the entire synchronization network.
2.3.13 Cluster
The SyncViewPlus cluster plug-In functionality, provides a high-availability cluster
or failover cluster. A failover cluster is a set of servers that are configured so that
if one server becomes unavailable, another server automatically takes over for
the failed server and continues processing. Each server in the cluster has at least
one other server in the cluster identified as its standby server.
All database data, Syncview Plus files and settings are replicate.
Cluster can be used and supported with SyncViewPlus Network Manager and
Network Manager advanced. (For more details please see “Cluster Installation
and Configuration” in installation guide manual)

2.3.14 XML Export

Export XML module allows to share the basic data of SyncView Plus. This data is
NE network, Inventory of NE’s, alarms and performances.
2.3.15 Download for ESM

Download for ESM allows to download new firmware for ESM in SASE 5548B.
The download can be opened by clicking on the Download… item in the
contextual menu on the SASE.
First select the ESM.OMF file with the select file button. The click on the
Download button to start the process.
SyncView Plus will start the process sending informations and when the ESM is
ready the download will start to send the file.

When the download is finished, SyncView Plus will display an information dialog.
Now the download plugin enables you to restart the ESM module of the SASE
and will restart with the new software. Click on the restart button.

2.3.16 License File

The license file is a software solution to replace hardware dongle based
protection for SyncView Plus.
This plugin can be opened from the Configuration item of the main menu of
SyncView Plus.
When SyncView Plus is installed for the first time and no file or dongle is
detected, SyncView Plus uses a trial license of 30 days.
In order to obtain a license from Oscilloquartz, a hardware configuration file must

be send to Oscilloquartz. Select the hardware tab of the window.

Click on the save button, SyncView Plus will generate a hardware configuration
file name hardware.lic (this file can be renamed) and must be sent to
Oscilloquartz. This file contains the hardware information of the PC to generate a
license which will work only on this machine.
When Oscilloquartz send back the license file, open the License tab of the
License plugin and import the new license with the Import License button.
SyncView Plus needs to restart the services to take into account the new license.
Wait a moment and a confirmation dialog will appear.

Then the window display the new license file with the new authorizations’.
A Warning message is provide when license is about to expire
2.3.17 Connection Unit Classed Description

The equipment authorization is split in classes as follows:
Class Type of equipment
1 5548C, 5548B
2 5581C
3 5240, 5533C, 5210, 5201
4 OSA Legacy, 5585B, 533x, 45xx, 3x3x, GNSS
5 3rd Party
6 5320

2.4 SyncView Variants
2.4.1 SyncView as Element Manager

The Element Manager (EM), made to be used locally for the management
configuration of synchronization equipment from Oscilloquartz. The equipment is
accessed via a graphical element interface, over an RS-232 serial
communication link or TCP/IP remote connection.
The Element Manager allows only one connection at a time per equipment.
Element Manager provides a fault management, inventory, terminal commands

(SyncTerminal), downloader, Physical View, Logical View.
A license file or hardware key (dongle) is not necessary
2.4.2 SyncView as Element Manager PRO

Same behavior as Element Manager, but providing additional features such as :
Performance management and Backup Restore plug-ins.
Performance management: Graphical interface to show performance

measurement curve on a graph basic.
Backup Restore: Tool to store and restore equipment configuration.
Requires a license file or hardware key (dongle)

2.4.3 SyncView as Network Manager

This variant allows the operators having the fall sync equipment under control on
a same time.
Network Manager displays a survey of the network administration and equipment,
in the form of element icons presented on geographic maps. These maps display
all of the elements within the network in a hierarchical plan view. Provides all
management plug-ins.
2.4.4 SyncView as Network Manager Advanced

Same behavior as Network Manager, but offering possibilities to create an
NM/RM architecture. This deployment allows balancing the network load on
several machines. It’s aimed to control large networks of up to several hundreds
of NEs.
2.4.5 SyncView as Network Manager Client

The client of SyncView™ PLUS allows connecting remotely in a Server machine,
i.e : Network Manager, NM or RM.
Only the graphical interface is required for this mode.
2.4.6 SyncView as Supervisor
The Supervisor mode of SyncView™ PLUS allows remote connections to several

SyncView machine stations at the same time, i.e : Network Manager, NM or RM.
Only the graphical interface is required for this mode.

2.5 Operating System and Database

The following table lists the operating system, machine and database requirements.
IMPORTANT
Only English language versions of the Windows operating systems are
compatible.
SyncView™ Element Manager

PLUS Network Manager Network Manager Adv. Supervisor
System SVPlus Client
Operating
Windows Server 2008 Windows Server 2008 Windows 7 Pro Windows 7 Pro
System
Windows Server 2003 Windows Server 2003 Windows XP Pro Windows XP Pro
32bits
Operating
Windows Server 2012 r2 Windows Server 2012 r2 Windows 7 Pro Windows 7 Pro
System
Windows Server 2008 r2 Windows Server 2008 r2 Windows XP Pro Windows XP Pro
64bits
Available
20 GB 40 GB 20 GB 20 GB
disk space
Processor Pentium 4, 2 GHz Pentium 4, 2 GHz Pentium 4, 2 GHz Pentium 4, 1.5 GHz
Memory 2 GB 2 GB 2 GB 2 GB
Screen
Resolution 1280 x 1024 1280 x 1024 1280 x 1024 1280 x 1024
(minimun)
SQL Srvr. Express

SQL 2012
SQL Srvr.2012
Database SQL 2008 None None
SQL Srvr.2008
SQL 2005
SQL Srvr.2005

2.6 Architecture
The Element Manager version of SyncView™ PLUS allows managing one equipment
at a time either locally via RS232 or remotely via Ethernet as shown in picture below.
Ethernet
NE NE
RS232
GUI Database Services
The Network Manager version allows managing up to 200 units from one single server
and collects, processes and stores alarms, events or performance messages from
those units simultaneously via Ethernet.
Ethernet
NE 1
NE 2

The Network Manager Advanced, in addition to the features of the Network Manager,
allows hierarchically configuring the network by specifying a NM and several RMs. This
deployment allows balancing the network load on several machines. It’s aimed to
control large networks of up to several hundreds of NEs.
As shown in this figure, in case of RM1 failure, the NM acts as a replacement machine
while waiting for the RM1 to be operational again.
The Network Manager Client is the GUI only version of the Network Manager. It can
perform all Network Manager tasks by using the services and the database provided by
the server on which it is connected.

The Supervisor of SyncView™ PLUS allows connecting and manage via remote
several servers machine with a Network Manager or Network Manager Advanced
installed.


Graphical User Interface
3. Graphical User Interface
 Element Manager Version

 Network Manager Version
 Network Element Management
 Event Viewer (Event & Alarms Management)
 Sync Performances Management
 SyncTerminal - Command Line Interface
 Export XML Files (Interface for NMS )
 Equipment Configuration Backup and Restore
 Equipment Firmware Download Management
for 48C family
 Equipment Firmware Download Management
for RMU family


3.1 Element Manager Version
3.1.1 Introduction
The Element Manager (EM), provides access to Oscilloquartz equipment via a
graphical element interface, over an RS-232 serial communication link or TCP/IP
remote connection. This element interface includes status examination,
configuration and control. In TCP/IP connection, there is also a CLI (Command
Line Interface), to communicate directly with the equipment using MML (Man
Machine Language) or TL1 commands.
Note:
For specific equipment GUIs, see section 3.3 Network Element
Management.
3.1.2 Main Concepts

There are two types of Element Managers, Element Manager and Element
Manager Pro.
Element Manager:
• Fault Management
o Alarm reception
o Alarm Display
o Alarm List handling
• Inventory of the equipment
• FTP Downloader & Download (only for 48C equipment type)
• Configuration Management
o Element Interface for the OSA equipment
o Local configuration and control of an OSA equipment
o Logical and Physical View of an OSA equipment
Element Manager Pro:
• All functions of Element Manager

• Performance Management
• Backup and Restore the configuration of an equipment
• Show alarms historic from the equipment
• Requires a license file or hardware key (dongle)

3.1.3 Main Window
3.1.3.1 Menu Options
File
Exit Close the application.
View
Event Viewer… Open the Event Viewer plug-In to get alarm list.
Open the CommServer Viewer plug-In to get
CommServer Viewer… commands status
Configuration
Open FTP Downloader PlugIn to made and
FTP Downloader operate download.
Open License plug-In to import new license file or
License upgrade the dongle license.
Help
About Open About dialog box window.

3.1.3.2 Settings
1
2
STEP ACTION
1 Choose the type of equipment
2 Choose the release of the equipment
3 Choose the type of connection :

TCP/IP for remote, or RS232 for local
4 IP Address and Port: Specifies the IP Address and Port to the

equipment
Procedure 3-1 Element Manager Main Window Settings
User options must be used when changing the default OSA user in the equipment.
Name: User Name
Password: User Password.
Note:
In 5548C units the Release is detected automatically, for this
reason, is not necessary to enter it.

3.1.4 Equipment Access

STEP ACTION
1 Select equipment type.
2 Select equipment release (not necessary for 48C NEs).
3 Select type of connection (TCP or RS232).
4 Set IP Address and port.
5 Set User name and password if it is different by default
6 Click Connect button
Procedure 3-2 Equipment Access
Equipment not connected – Connection status is Red

Equipment connected – Connection status is Green
To access to the equipment, fill the settings and click the the Connect button. The
connection status led will change to Green once successfully connected.
Alarms State
Connection Status
1 2 3 4 5
1) Critical (Red)
2) Major (Orange)
3) Minor (Yellow)
4) Event / Warning (Bleu)
5) Clear (Green)

To access to the different plug-Ins, click in the corresponding button to open it.
Select button Unselect button
For disconnect to the equipment, it is enough to click the “Disconnect” button.
Note:
When disconnecting all historic alarms and the performances are
clear from the Element Manager.

3.1.5 Shortcut Creation

This option allows creating a shortcut on the desktop to connect directly to the
equipment.
Click the button Create Shortcut, in Distinguished Name dialog box, enter the
name of the shortcut and click Ok.
A shortcut called Element Manager for <ShortCut name> is created on the

desktop.
Note:
Only characters or number are supported in shortcut name

3.2 Network Manager Version
3.2.1 Introduction
The MainView displays a survey of the network administration and equipment, in
the form of element icons presented on geographic maps. These maps display all
of the elements within the network in a hierarchical plan view. This hierarchy
allows the operator to ascend or descend to higher or lower levels of map detail,
and network representation. The element icons includes basic equipment, and
groups of equipment or Nodes, situated in their relative positions within the
network maps.
Each descended level shows more detail, and is represented by a different map
of the network. Each map is implemented as an equivalent map background
within separate windows of the Network Browser.
MainView gives an instance summary of the entire network, and its alarm states,
at a single glance. Each element icon gives a summary of the alarm conditions
found at that position.
Each level corresponds to a window of the Network Browser, and permits the
visualization of the installed equipment, which compose the network.
It is possible to get to an element icon from the map or from the Tree Network
element.

3.2.2 Main Window Description
SyncView™ PLUS is a dynamic architecture that uses plug-In, each module

(Logical View, Physical View, Event Viewer, etc…) are the plug-Ins, and they are
accessible or not according to the rights of the user.
The MainView is divided in two components: A tree with the network topology
and a Network Browser that represents the network topology graphically, from
the highest network view down to Network Element level.
MainView works in two modes, Element Manager and Administrative Network

Manager.
Element Manager mode is always available, this mode allows the user to connect
to the equipment via Remote (TCP/IP) or RS232 (Serial communication port).
To use Administrative Network mode, a license file or dongle (hardware USB

key) provided by Oscilloquartz is necessary. This mode allows the user to
configure and manage a network of equipment. In this mode there is a permanent
(spontaneous) connection for each equipment.

3.2.2.1 Menu
1 2 3 4 5 6 7 8
1) File
• Exit: Exits the SyncView™ PLUS system.
2) View
• Network Equipment: Show or hide Network Equipment select tree
window.
• NE Description: Shows or hides Local Manager select tree window.
• Dashboard
• Alarms activities
• Event Viewer: Opens Event Viewer for selected equipment.
• Log Viewer: Opens Log Viewer
• CommServer Viewer…
3) Network Element
This menu is available only when a network element symbol is selected in the map,
and shows the plug-In(s) associated to this equipment.
• Logical View: Launches a Logical View of the selected equipment.

• Physical View: Launches a Physical View of the selected equipment.
• Event Viewer: This launches the Event Viewer, which allows detailed
viewing, filtering and manipulation of Alarm records.
• Performances: This menu item launches the Performance Manager,
which allows the performance graphs for MTIE, TDEV, and Ym curves to
be displayed from performance records.
• Inventory: Launches the Inventory, which allows showing a detail of the
cards that are in the equipment.
• Alarm audit:
• Performance audit:
• SyncTerminal: Launches the terminal program to allow direct entry of TL1
or MML commands.
• Backup/Restore: Launches Backup & Restore plug-In to create a backup
of equipment settings, and restoring these settings in the same or another
equipment.
• Downloader: Launches downloader plug-In, to select a method for

upgrade of the 48C equipment cards.
4) Node
This menu is available only when a node symbol is selected in the map, and shows
the plug-In(s) associated to several units.
• Event Viewer: This launches the Event Viewer, allowing detailed viewing,
filtering and manipulation of Alarm records.
5) Configuration
• Options: Launches dialog box settings for MainView.
• Network Editor (refer to the "Installation & Administration Guide")
• Security Manager (refer to the "Installation & Administration Guide")
• FTP Downloader
(see section 3.9-Equipment Firmware Download Management
for 48C family)
• Time Synchronization
• License, dongle license or hardware
• Deployment Tool (refer to the "Installation & Administration Guide")
• Diagnostic Tools
• Tools -> Database Backup
• Alarms filtering
• Option , Main view Option , windows, totem, alarm sound
• Security Manager
• Tools -> XML Export (Optional feature Alarms filtering
• Cluster Manager (Optional feature)
6) Reports
• Network Elements & Inventory
• Alarms & Statistics

7) Window
Provides standard windows arrangement feature.
• Cascade
• Arrange Horizontal
• Arrange Vertical
• Minimize all
• Maximize all
8) Help
• Open “About” dialog box
• Help

3.2.2.2 Main Toolbar
1 2 3 4
1) This box contains two options:
• - Network: allows a user to show all alarms in the system.

• - Current View: show alarms only for the select view (node).
2) Status alarms:
In order to allow the operator to see an overview of the alarms in the network from
any level of the Network Browser, a summary bar is available at the toolbar of every
Network Browser window. This summary gives the operator the number of actives
alarms for a given severity.
Critical alarms Major alarms Minor alarms Warning alarms
3) Element Manager
Opens the Element Manager Window, see section 3.1-Element Manager Version
4) Event Viewer
Opens the Event Viewer for selected element or for the Network, to see Alarms and
Events.

3.2.2.3 Tree Network Topology
This hierarchical tree contains the

topology of the network, represented by
the nodes and Network Elements.
Symbols
Node
Network Element
The server of the network is the root of

the tree.
When the operator selects a Network

Element in the tree, this one is
automatically select in the Network
Browser.
Erreur !
The Network Equipments and NE description

windows must be put easily in any place of the
main view of Network Manager.

3.2.2.4 Dashboard
Dashboard user interfaces display management information in an easy to read
mode. The main displaying information’s are: Time synchronization, Database
backup and the optional plug-In Cluster and XML Export
Show the time and NE from which the

others NE’s are synchronized.
Show the period, date and time for the

next Database backup
Show the Cluster system state
Show XML Export configuration, the

path where the files are saved and the
select export items.
3.2.2.5 Activity Alarms

Display the alarms received by the system, this module only show the alarms, is not
possible to acknowledged, or managed the alarms, is independently to the
EventViewer.

3.2.2.6 Network Browser Topology

The system is capable of supporting any number of map interfaces, arranged as
stand alone views or associated into single or multiple hierarchies.

3.2.2.7 Totem Icons

The alarms, occurring on a Network Element are immediately sent to Interface
Manger. The presence of a new alarm is indicated to the operator by a visual effect
(blink led in alarms status) or by a sound.
In the case of an element group (Node), the displayed alarms are the sum of the
alarms present in the elements.
Each icon contains the following information:
• The severity of the active alarms,

• Active and not acknowledged alarms,
• Active, but acknowledged alarms,
• Clear alarms,
• Connection state,
• Network element name
Network element symbol
This state led became green when a spontaneous or a management connection is

established.
Connections state
Network element icon
High severity active alarms Alarms state
Network element name

Node element symbol
If at least one Network element in the node group is disconnecting, the connection
state in the node symbol is red. This state led became green when a spontaneous
or a management connection is established.
The displayed alarms are the sum of the alarms present in the group.

Alarm State
The alarm totem-pole represents the current alarm conditions of the associated
Network Element.
Flashing colors represent unacknowledged active alarms; solid colors represent

active acknowledged alarms.
Critical Major Minor Warning Clear

(Red) (Orange) (Yellow) (Bleu) (Green)
Sample
There are three clear

alarms
There are more than nine alarms
The levels of perceived severity alarms are identified by the standard X.721 colors.
(Recommendation: ITU X.721 ISO/IEC).
The Alarm State of each Network Elements displayed by the SyncView™ PLUS
Network Browser is updated as soon as a new alarm is reported. This is achieved
by events.
Network elements symbol States
Totem unselected with active alarms and without connection.
Totem selected with active alarms and with connection (spontaneous

or management connection).

Totem unselected without active alarms and with connection

(spontaneous or management connection).
Totem disabled; means that, the connection with the physical Network
Element is broken.
Network Element description
NE Description window shows the information about the selected network element
symbol.
3.2.2.8 Contextual Menu
Contextual menus are dynamic. They propose the available functionalities for the
selected equipment.
These same options are available in the application menu.

3.2.2.9 MainView Options
Configuration of Network browser windows
Allows multiple Map

interfaces on same main
window
Only one Map interfaces

can be opened at the same
time
This option allows the user to

show the label of equipment
symbol. Otherwise by default,
the label is visible only when
there is an alarm or event
upon selection
Allows the user to select

which function is executed
when double clicking on NE
symbol element

Check the box to make sound

upon an alarm or event
Select “beep” for default

computer sound or “Sound” to
emit a customized sound
according to the below setting.
Different sounds to choose from
are found in the “Sounds”
system directory.
(“SyncView™ PLUS \Sounds”)
Alarms Sound: This option, when activated, allows generating a sound when an
alarm is generated by the equipment.
Different sounds to choose from are found in the “Sounds” system directory.
3.2.3 NM / RM Architecture
3.2.3.1 NM
The Network Manager (NM) is the top layer in the Network Synchronization
Management system, it gives a conceptual overview of the network.
Equipment (Network element) can be managed by a NM and a RM. This
redundancy provides fault tolerance. A NM manages NEs (Network Elements)
which can be RMs, NE, or RMs and NEs together.
3.2.3.2 RM
The Regional Manager (RM), is the central layer in the Network Synchronization
Management system. The base software for the RM is exactly the same as for a
NM, and therefore the same software can be deployed in both roles. The differences
are only apparent on configuration and therefore help to ensure consistency
between NM and RM. The SyncView™ PLUS software when acting as a RM simply
disables it’s NM management capabilities and concentrates on managing only NEs .


3.2.4 Supervisor
3.2.4.1 Introduction
The SyncView supervisor not differ from Syncview Client except it extends its
functionalities. It can connect remotly to several SyncView servers. It can perform all
Network Manager tasks by using the services and the databases provided by the
servers on which it is connected.
3.2.4.2 Configuration
For Supervisor configuration, please refer to “Installation Guide on Supervisor
configuration chapter (2.10)”.
3.2.4.3 Main Window

Here after the network stands for the union of all networks of the servers on wich
the supervisor is connected to.
As the main view of the network manager, the main view of supervisor displays a
survey of the network administration and equipment, in the form of element icons
presented on geographic maps. These maps display all of the elements within the
network in a hierarchical plan view. This hierarchy allows the operator to ascend or
descend to higher or lower levels of map detail, and network representation. The
element icons includes basic equipment, and groups of equipment or Nodes,
situated in their relative positions within the network maps.
Each descended level shows more detail, and is represented by a different map of
the network. Each map is implemented as an equivalent map background within
separate windows of the Network Browser.
MainView gives an instance summary of the entire network, and its alarm states, at
a single glance. Each element icon gives a summary of the alarm conditions found
at that position.
Each level corresponds to a window of the Network Browser, and permits the
visualization of the installed equipment, which compose the network.
The top level is the supervisor its self.

The second level contains all servers on which the supervisor is connected to.
Only one server can be selected (on tree view or on map view). Except the Main
View the Event Viewer and the Network Editor which reflect the entire network (all
servers) state, other plugIns reflect the selected server state, i.e opening Security
Manager plugIn will open Security Manager for selected server.


3.2.5 Time Synchronization
3.2.5.1 Introduction
The time synchronization utility serves to propagate the time from one source
equipment to the rest of the network elements
3.2.5.2 Setting up Time Synchronization for the Network.

Open the Time Synchronization dialog via the menu :
Configuration -> Time Synchronization.
A Time Synchronization dialog appears as on figure below.
2
3
1) Synchronization hour.
Select the hour of the day at which to synchronize the equipment.
2) Synchronization source.
The time source used which must be either local time of PC or Network Element
time.
3) Network Element source.

When Network Element is selected as synchronization source, select the network
element which must be used as time source.
Click Schedule or Synchronize when the configuration is done.

3.2.6 3rd Party and OSA Legacy Equipment

The Network Manager can manage 3rd party and Oscilloquartz Legacy
equipment, e.g. equipment that is envisaged to be managed in local mode via
RS232 link. For example; the OSA 45xx family.
When creating a totem with these characteristics (refer to the "Installation &
Administration Guide"), in the browser there are two possibilities, showing
spontaneous alarms for this equipment (Event Viewer) and open the manager
software.
The local element management software must be installed and functional on the
SyncView™ PLUS computer.

Open software manager (for configuration refer to the "Installation &

Administration Guide")
When opening the manager software, the communication with the CommServer
(spontaneous port), will be closed while the manager software is open. That’s
mean when a spontaneous arrive in this moment the SyncView™ PLUS can’t
receive this alarm or event, but when the local software is close an alarm audit
will be make, and then the alarm status is synchronized. Several different User
interface can be open at the same time.

3.2.7 PTP Equipment (53xx family)

The Network Manager can manage PTP equipment, e.g. equipment that is
envisaged to be managed via a WEB page.
When using a totem with these characteristics (refer to the "Installation &
Administration Guide"), in the browser, there are two possibilities, showing
alarms for this equipment (Event Viewer) and open the WEB page interface.
The communication with OSA 53X0 equipment family is accomplished via a web
page. Refer to the OSA 5331 GRANDMASTER and OSA 5320 SLAVE
documentation respectively.

3.3 Network Element Management

For Graphical User Interfaces (GUI), please refer to the individual "GUI Guide"
corresponding to each particular OSA equipment.
These guides can be found either:
• Electronically via Acrobat Reader on this CD-ROM.
• In the last sections of the printed manual version.
3.4 Event Viewer (Event & Alarms Management)
3.4.1 Introduction
The Event Viewer displays all active alarms and events at the equipment (NE) or
AlarmLog associated. It records filters and analyst. The Event Viewer can be also
used to view archived Alarm/Events
3.4.2 Main Window

The event viewer interface can be used either for a single element, for a node or
for the whole network.
Alarms can be sorted and filtered by any field.
The screen is roughly divided into 3 parts (from top to bottom):
1) Menu and toolbar

2) Alarms list
3) Pagination and status bar
Furthermore, there is an optional fourth part showing more details on the selected
alarm.

3.4.3 Menu and Toolbar

The menu provides access to the following functionalities
File
• Open: Allows opening an alarms XML file.

• Save : Allow exporting the actives alarms in an XML file.
• Generate Report: Produce a report of the alarms currently in the event
viewers. It is possible to select different kinds of reports.
• Archives… Produce a archives alarms file
View
The view menu allows customizing the displayed information.

It is possible to hide or show the history tab, the ready to archive tab and the
details pane.
It is also possible to freeze the display of alarms and to re-enable it.
Alarms
• Acknowledged selection: Acknowledge the selected alarm(s). The name

of the user acknowledging the alarm is saved in the database and can be
seen in the alarm list.
• Acknowledged all: Acknowledge all alarms that are currently not
acknowledged in the event viewer. The name of the user acknowledging
the alarm is saved in the database and can be seen in the alarm list
• Comment: It is possible to add a comment to an alarm. This comment
can be seen in the Details pane. Comments can only be added or
modified before the alarm is acknowledged.
• Exclude selection : This special function allows manual clearing of an
alarm. It is not supposed
to be used in normal operation.
One possible purpose is: A card has an alarm. This card is upgraded to a
next release that does not support this alarm anymore. In that case a
ghost alarm will stay forever in the system. To avoid this, it is possible to
manually clear it.
Manual clear only affects SyncView’s database. It is not sent to the
equipment.
Configuration
• Settings
• Filters

3.4.3.1 Filters
1 2 3 4 5 6 7 8
1) Acknowledged Selection
2) Acknowledged All
3) Filter Edition
4) Filtering
5) Show or hide alarm details
6) Freeze alarms
7) Reports
8) Setting
Filtering comprises two aspects: on the one hand applying an existing filter and on
the other hand creating a new filter or modifying a filter.
Applying a filter
Simply select the filter name in the combo-box in the toolbar.

Defining a filter
The following form can be opened either by clicking the filter button in the toolbar or
by selecting the menu item in the Configuration menu.
To create a new filter, click the New button and enter the filter name.
To modify an existing filter, select its name in the list.
To delete an existing filter, select its name in the list and click the Delete button.
The lower part of the form now allows writing a logical equation.

STEP ACTION
1 Click new button
2 Add filter name
3 Select ColumnName and operator
4 Enter the value
5 Select the condition (or /and)
6 Same steps for second and other conditions
7 Click Apply button
8 Select the filter in Event Viewer main window
Procedure 3-3 Creating a Filter for Events & Alarms
3.4.3.2 Settings
The settings are split into 3 tabs Columns, General and Archiving.
Columns
Choose which columns must appear in the list.

The first half contains items which will be used both for TL1 and MML alarms. The
second half contains items dedicated to TL1.

General
Erreur !
Choose the way the alarms are displayed in the list and the length of a page.
Archiving Alarms

This tab is used either to parameterize the auto-archiving function, or to launch a

manual archiving.

Auto-archiving is processed at a regular period, for instance each second day. An

archive file is made when the number of alarms in the interface ready to be archived
(in the 3rd alarm panel) exceeds the threshold defined on this page. For instance, if
1’000 alarms are ready to be archived with a threshold set at 800, all alarms will be
archived.
Manual archive is launched on demand. A file is generated if the number of alarms

in the ready to be archived interface is greater than the threshold.
3.4.3.3 Reports
Produces a report of the actives alarms currently in the event viewers
(File ->generate report). It is possible to select two different kinds of reports, Simple
list or Detail List (more information about the alarms).
These reports can be:
• Printed
• Exported in format: pdf, xls, rtf, doc, rpt
• Grouped (create personalized group reports)
• Found (search for specific reports)

3.4.4 Alarms List

The alarms are split in 3 panes:
1 2
1) Active:
Contains all the active alarms, plus the alarms that were cleared during the last
24 hours and that are not acknowledged.
2) Ready to archive:
Contains the alarms that are cleared for more than 1 week, acknowledged or not.
As the name suggests, only the alarms in this pane can be archived.
3) Alarms Sorting:
It is possible to sort the list by any field. Right-click on a column header to open
the context menu and select either ascending or descending sorting.

3.4.4.1 Alarms Filtering

For a better visibility of alarms on the network, Alarms Filtering is the solution. This
function masks alarms that are not needed by the user.
Creating Filters
STEP ACTION
1 Click on Configuration and Alarms Filtering
2 Click on or check Enable Alarm filtering
3 Select Items grouping by network or by equipment type
4 Select an alarm, fill in the Alarm ID number and add a comment for
that specific alarm. Also, all alarms can be chosen giving them all
the same comment.
5 If One is selected indicate the Alarm ID and comment
6 Click on “Add to selected NE’s"
7 Same steps for second ID alarm
Procedure 3-4 Creating a Filter for Events & Alarms

Select to enable or disable event viewer information
Alarm filtering enabled

Deleting Filters
STEP ACTION
1 Click on mouse right on the ID Alarm
Or
indicate the Alarm ID
2 Click on “Delete from here or Delete from all NEs
Or
Click on Remove from selected NEs

3.4.4.2 Alarms and Statistics Reports
Produces a report of alarms and statistics with preview by graph alone, report alone
or graph and report simultaneously.
The user can choose alarms/events lists, equipment (source), type and time
limitation as criteria for generating reports.
These reports can be:
• Printed
• Exported in format: rpt, pdf, xls, xls (data only), rtf, doc.
• Grouped (create personalized group reports)
• Found (search for specific reports)
Add header, remarks, logo and report title

The following figure shows what the user Interface looks like:
1 3
1) Lists : Active Alarms

Actives Events
Historical Alarms
Historical Events
Ready to archive Alarms
Ready to archive Events
2) Sources: All networks elements
3) Type: By severity
By equipment
By equipment and break on severity
By date
By date and break on severity
4) Time limitation: start time and date and end time and date

3.4.4.3 Log viewer

The Log Viewer serves as the graphical interface (terminal) to all services and
commands sent by user, system. To have log user, the equipment must use the
commserver SyncView Plus to transmit the command. Here is the list of
equipment:
Class Type of equipment
1 5548C, 5548B
2 5581C
3 5240, 5533C
Date : yy.mm.dd
Time : hh :mm :ss
Machine : Computer uses for
action
User: system or user info (sender)
Level: system or Network
Equipement
Function: system affect
Action: command send or status
ErrorCode: fail or success

Data must be exported to PDF document

3.4.5 Pagination and Status Bar
3.4.5.1 Pagination
To avoid very long response time in case of huge quantity of alarms and to avoid
flickering when new alarms are added in the list, the event viewer uses a multi
pages system.
The bar on bottom gives the possibility to move between the pages.
1 2 3 4 5 6 7
1) Move to first page

2) Move to previous page
3) Actual page number
4) Move to next page
5) Move to last page
6) Total number of alarms
7) Number of pages
The size of the pages can be configured in the event viewer settings
(see section 3.4.3.2-Settings).
It is also possible to jump directly to a page. To do this, edit the page number in the
middle of the buttons.
When entering non-numeric characters or an invalid page number (less than one or
greater than maximum number of pages), a warning appears:
To effectively jump, leave the edit-box, for instance with the <Tab> key.
3.4.5.2 Status bar
The event viewer’s status bar contains a summary of the active alarms, in the
totems of the main view.

3.5 Sync Performances Management
3.5.1 Introduction
The Sync performances management is achieved by the Performance Viewer
Plug-in. The performance Viewer allows the user:
• To visualize shelf and archives performances data

(MTIE, TDEV, and YM):
• To analyze and compare performances data from different shelves.
• To customize chart elements
(curves, axis, legend, titles, comments, colors etc...)
• To print charts as they appear on the screen
• To save a chart as an image file (bmp, jpg, png, gif, wmf , tiff and pdf ) for
future usage
• To save a chart to clipboard for future usage
• To configure user template thresholds
• To process manual archiving and configure auto archiving
• To import/export performances data for/to an xml file
3.5.2 Main Window Description

The main window has three panes View. TreeView pane to select equipment,
Criteria pane to make filters and Performance sets pane to show the sets
corresponding to criteria.
3.5.2.1 Tree view pane

The tree view pane is located on the left side of the window and allows user to
make selection of one or many units:
3.5.2.2 Criteria Pane

The Criteria pane is located on the upper side of the window and allows user to:
• Select performances type to display (MTIE, TDEV, and YM).

• Select performances TAU to display for 5548B equipment family.
• Select performances inputs line to display.
• Select performances period of time

3.5.2.3 Performance Sets Pane

The performance set pane is located on the right bottom side of the window and
displays a list of performances corresponding to the equipment selection and criteria
selected.
Once the units are chosen and criteria selected, the user can select some sets for
edition, export or visualization by opening graph view.
1
3
1) Tree view pane

2) Criteria pane
3) Performances sets pane

3.5.3 Performances Visualization
3.5.3.1 Shelf Performances

• Select some Equipment from treeview
• Select Performances type
• Select input lines
• Select Performances time for 5548B
• Select performances set
These performance selections are described hereafter in this section.
3.5.3.2 Archive Performances
• From the main menu select File  Archives. An archive loading window
is opened.
• Select an archive file from the list and then click OK button.

3.5.3.3 Equipment Selection

• Go to Criteria pane and select one or many units from the tree view.
• By default the equipment from where the performance viewer has been
launched is selected.
3.5.3.4 Performance Type Selection

• Go to Criteria pane and toggle between MTIE, TDEV and YM to change
performances types’ selection.
• By default MTIE type is selected.
3.5.3.5 Input Lines Selection

• Go to Criteria pane.
• By default, there is no filter on input lines. All option is checked.
• Select/Unselect desired inputs lines
• Select ALL to disable input line filtering.
3.5.3.6 Performance Time Selection

• Go to criteria pane.
• By default there is no filter on time period. All option is checked.
• Set the Start time and End time and then click Apply button.
3.5.3.7 Performance Sets Selection

• Go to Performance set pane where available sets are displayed.
• By default there is no set selected.
• Select a set by checking the set in the list.
• A contextual menu enable multiple selection .

3.5.4 The Graph Window

Once some sets are selected, click “Graph button” to open a graph view.
The graphing windows (see example below) display graphs of the MTIE,TDEV
and YM. The windows are resizeable and have the ability to be printed out or
copied to the Windows clipboard for pasting into other Windows applications.
Only one window graph can be opened. Changing selected performances sets
will change graph window accordingly.
The graph window displays at least the data of the current selected sets. But it
can also display templates curves. The function data and the template data are
displayed in different colors and/or different line patterns. Each series is listed in
a legend above the graph area with its name, its color and its line pattern.

3.5.5 The Graph Window Menu Bar
3.5.5.1 Menu Headings

Window : Window controls for printing and copying.
Fonts : Sets the font attributes for the text displayed on graph axis.
Attributes : For adjusting the properties of the graph.
Templates : Select the template gabarit to be shown
3.5.5.2 "Window" Menu Items

Print Preview : Opens the Print preview dialogue box. This window
allows printer selection, printer setup and margins
adjustments.
Print Print the graph window
Copy to clipboard : Copies the contents of the client area to the Windows
clipboard (in meta-file format) for pasting to other
Windows applications.
Copy as Copies the image client area in the selected format
(bmp, jpg, emf , wmf, gif, png, tiff, or pdf): The default
format is png.
Close : Closes the graph window.
3.5.5.3 "Fonts" Menu Items

X title : Configuration of the x axis title font.
Y title : Configuration of the y axis title font.
X labels : Configuration of the x axis labels font.
Y labels : Configuration of the y axis labels font.
3.5.5.4 "Attributes" Menu Items

Header/Footer : Opens the graph header/footer editor dialogue box.
Series : Opens the series editor dialog box.

3.5.6 Zooming
3.5.6.1 Zoom IN
You can zoom into the graph simply by selecting a rectangle on the graph.
The rectangle is defined from the upper left corner to the lower right corner while
holding the left mouse button down. During mouse move a white rectangle is drawn
to visualise the selection. If You do not move from left to right and from top to
bottom, the zoom will not be displayed. Once the zoomed part is displayed, You can
even zoom further by selecting again a zone.
Left mouse button down and

move from top to bottom and
left to right

3.5.6.2 Zoom OUT
To come back to the full curve display, simply select a rectangle where the release
corner does not end under and right of the starting corner.
The following view shows the different possibilities to zoom back to the full curve.
Left mouse button down

and move from bottom to
top and either left or right
or from bottom to top and
right to left.

3.5.7 Template Selection

• On graph window menu bar, select the template mask from the list to set it
as current template.
• Set Show check box to checked state in order display the template curve.
• To remove template curve, set Show check box to unchecked state.
• The template curve is always drawn in red.

3.5.8 Refreshing Configuration

From the main menu select Configuration  Refresh.
A refresh dialog window appears.
To enable refreshing, select refreshing enabled option, set refresh time in
seconds and then click OK button.
To disable refreshing, select refreshing disabled option and click OK button.
By default the refresh time is set to 60 seconds.
Refreshing doesn’t work for archive performances data.

3.5.9 Templates
3.5.9.1 Displaying Curve

On Chart pane Toolbox, select the template mask from the list to set it as current
template.
Set Show check box to checked state in order display the template curve.
To remove template curve, set Show check box to unchecked state.
The template curve is always drawn in red color.
3.5.9.2 Editing Templates

From the main menu select Configuration  User Template or click Edit button on
the Chart pane Toolbox.
The Edit template window is opened and it is showing the current selected template.
The Edit template window presents templates data in two separated tabs, one for
user templates and other for default templates. Only user templates can be
modified.

3.5.9.3 Standards for 5548B Equipment

The standards proposed by Oscilloquartz for 5548B equipment family are:
• G. 812 Type I input wander tolerance (MTIE and TDEV).
• G. 812 Type II to IV input wander tolerance (MTIE and TDEV).
• G. 812 Type I input pull in (YM).
• G. 812 Type II input pull in (YM).
• G. 812 Type III and IV input pull in (YM).
The user can configure its own template.
3.5.9.4 Standards for 5548C Equipment

The standards proposed by Oscilloquartz for 5548C equipment family are:
• G. 823 Network limit for wander at PRC interfaces (MTIE and TDEV).
• G. 823 Network limit for wander at SSU interfaces (MTIE and TDEV).
The user can configure its own template.
3.5.9.5 User Templates Configuration

From the main menu select Configuration  User Template or click Edit button on
the Chart pane Toolbox to open Edit template window if it is not already opened.
Click the “User” tab to show existing user templates.

To add a new template:

• Click "New" button.
• Set the template name on the header.
• Fill template grid values for MTIE, TDEV and YM.
• Click the Apply button to save values.
To add modify an existing template:
• Select template name in the list.
• Fill template grid values for MTIE, TDEV and YM.
• Click the Apply button to save values.
To delete an existing template:
• Select template name in the list.
• Click the Delete button.
• The template name is removed from the list.
3.5.10 Archiving
3.5.10.1 Manual Archiving

From the main menu, select ConfigurationArchiving
Archiving window appears.
On” when” panel, select “Run immediately” option.

On “How” panel set the lower threshold from which the process will start (To start
the process without condition set the threshold to 0).
In the sample above the manual archiving will start only if there are more than 5000
performance sets in the database.

3.5.10.2 Auto Archiving

• From the main menu, select ConfigurationArchiving
Archiving window appears:
• On” when” panel select “Schedule auto archiving” option.

• On “How” panel select the auto archive frequency in days and set the
lower threshold from which the process will start (To start the process
without condition set the threshold to 0).
• In the sample above, the auto archiving process will start only if there are
more than 5000 performance sets in the database.
3.5.10.3 Visualizing Archive Performances

See section 3.5.3.2-Archive Performances
In archiving mode, the title of the main window is the archive file name and there is
no equipment name selected.
Archiving mode is disabled if an equipment is selected.
3.5.11 Data Management
3.5.11.1 Exporting Performance Sets as xml file

Chosen sets of performances can be exported as xml file and stored on disk drive.
To export performance sets, proceed as follows:
• Select performances set

(See section 3.5.3.7-Performance Sets ).
• Click “Export” button. Or from the main menu select File  Export.
• A save as file dialog window appears.
• Set the file name and click the Save button to save the file.

3.5.11.2 Importing Performance Sets from xml file

The performance sets xml data file can be loaded from a device location.
• From the main menu select File  Import.

• An open file dialog window is opened.
• Select the file name and then click Open.
3.5.11.3 Exporting Chart as image file

Chart can be saved as (BMP, PNG, JPG, EMF, GIF, TIFF and PDF) files
• From the graph window main menu, select Window  Copy as.
• A save as dialog window appears.
• Set the file name and select the Save as type from the list
• Click the the Save button to save the file.
3.5.11.4 Copying Chart in Clipboard

• From the graph window main menu, go to window menu and select 
Copy to clipboard.
• The chart is copied to clipboard for future usage.
3.5.11.5 Performances Data Grid View

• Chosen sets of performances can be viewed in a data grid.
• Select performances set (See section 3.5.3.7-Performance Sets ) and
Click “Data” button to open data grid view.
• The data in the grid can be copied in clipboard using ctrl+c and pasted in
a file such as xls file or word document.

3.5.12 Chart Printing
3.5.12.1 Print Preview

• From the graph window main menu, select Window  Print preview.
• A page set up properties window is opened.
• Set page properties and print properties.
3.5.12.2 Print
• From the graph window main menu, select window  Print.
• The graph will be printed immediately.

3.6 SyncTerminal - Command Line Interface

The SyncTerminal allows sending commands and receive events to/from an
equipment.
From SyncView™ PLUS, the terminal can be launched via the menu:
“Network Element”  “SyncTerminal” or by right clicking on a network element 
“SyncTerminal”.
1
1) Menu bar.
Terminal:
Connect  Connects to an equipment via the connection dialog.
Close current connection  Closes active connection.
Run Script  Executes a script using Script Editor Dialog.
Stop Script  Stops running script.
Print  Prints the terminal contents.
Exit  Quits the application.
Edit:
Find  Finds text in the tracing window.
Find Next  Find following matching text.

Tools:
Lock Terminal  Locks access to terminal.
Ping current connections  Issues a ping command at the address used by the current
connection.
Ping specific address  Issues a ping command to a specific address.
Options  Displays the options dialog.
Window:
Cascade, Tile vertical/horizontal  organizes multiple terminal windows.
Tile horizontal
Tile vertical
Clear  Clears current terminal window.
Close  Closes current terminal window.
Close All  Closes all terminal windows.
Help:
About  Shows SyncTerminal version information.
2) Tool bar.
1 2 3 4 5 6 7
1) Executes a script using Script Editor Dialog.

2) Stops running script.
3) Prints the terminal contents.
4) Clears current terminal window.
5) Shows/Hides Commands panel.
6) Shows SyncTerminal version information.
7) Exit button.
3) Commands Panel.
Shows the list of commands supported by the equipment.
Clicking on a command has the same result as typing it in the command editor window.
4) Terminal Window.
Shows commands sent to the equipment and also the responses and events received.
5) Command Help window.

When a command is entered, this window is automatically displayed, showing a brief
description of the command and also it’s complete syntax.

6) Command Editor Window:

This editor serves to type commands that must be sent to the equipment.
Typing the “Enter” key generates the “send” command of the text entered in this
window.
7) Status Bar.
Displays SyncTerminal status and also some statistics when running a script.
Connect Dialog
TCP/IP Connection: RS-232 Connection:
1 2 1
TCP/IP Connection:
1) IP Address of the equipment.

2) Connection port.
RS-232 Connection:
1) COM port to use.

Script Editor Dialog
2 3 4
1) Commands Editor: Commands to be executed when running the script.
2) Auto repeat option: Mark this checkbox if the script needs to be repeated.
3) Load Script button: Allows loading a script file.
4) Save Script As button: Allows saving a script to a file.

Find Dialog
Simply enter the text to find and click OK.
Lock Terminal Dialog
Enter and confirm a password and by clicking OK the terminal is locked until the
password is entered again.
Ping specific address Dialog
Enter the IP address to ping and click OK.

Options Dialog
1
2 1
2
4 3
4
Scripts Tab.
1) Specifies that a response must be received from the equipment before sending the
next command.
2) Auto repeat option: Mark this checkbox if the script needs to be repeated.
3) Response time allowed to the equipment.
4) Wait time between two commands.
Display Tab.
1) Check this box to add a time stamp to any event received/sent.

2) Check this box to show MML keep-alive messages.
3) Check this box to hide MML alarms & events.
4) Check this box to hide spontaneous MML messages.
5) Specify maximum terminal buffer size.

Log Tab.
Mark the “Log Input to File” checkbox for logging the input data into a file.
Protocol Tab.
The current shelf in use can be changed via the “Select Shelf” box.
TL1 or MML languages can be selected along with their respective commands files.

3.7 Export XML Files (Interface for NMS )
Export XML module allows to share the basic data of SyncView Plus. This data is NE
network, Inventory of NE’s, alarms and performances.
This application collects the basic information from the SyncViewPlus database
(alarms, performances, inventory and NE network) and exports the data, in a xml
standard format file, towards a specific directory previously configured by the user. This
module allows creating an interface between SyncViewPlus and the NMS
From SyncView™ PLUS, Export XML file can be launched via the menu:
“Configuration”  “Tools”
1 2
1) State: Enable or disable the exportation tool.
2) Update Period: Frequency at which information is collected.
3) Export Items: Selection of the data to be exported.
4) Output Directory: The directory where the files are to be saved.

3.8 Equipment Configuration Backup and Restore

This plug-in allow the user to make a backup and/or a restore from or to the physical
network elements.
3.8.1 Backup
This option is retrieving all information from the physical NE (Network element)
and save it in an xml file.

The name suggested by default is composed by:
[Network element symbol name][Date][Time].xml
This name is optional, and it can be modified by the user.
1) File Name: XML file name select by the user.
2) Directory: Path of the file will be saved.
3) Status: Action carrying out by the plug-in. (Backup or restore).
4) Progress: Status of progression of backup or restore.

3.8.2 Restore
This option allows the user to read an xml backup file and set all parameters from
it to the physical Network element.
Load the Backup file.
Click the Restore button to restore the settings to the equipment.

3.9 Equipment Firmware Download Management

for 48C family
3.9.1 Upgrade Procedure Concepts

To upgrade the firmware for 5548C equipment cards it necessary to do two
steps:
• Use FTP Downloader to put the firmware’s to the MAC.

• Use Downloader to upgrade all or selected card’s
3.9.2 FTP Download Folder Configuration

The FTP Downloader allows downloading equipment firmware from a FTP server
to a 5548C MAC card in order to program these firmware’s on their respective
cards at a later time.

1) Menu
• File
o Close : Quit plug-in.
• Options
o FTP Configuration : Open dialog box FTP configuration settings
(see section 3.9.2.1-FTP Configuration Dialog Box)
• Download
o Start download: Start FTP transfer to the MAC.
2) Available versions
Shows all releases present in the FTP folder.
The release files to be downloaded are selected here.
3) List of NEs
Shows a list of connected Network Elements on which a download can be
processed. It is possible to choose multiple elements.
4) Catalog Description
Shows the content of the catalog file for the currently selected release.
5) FTP Folder information

Shows which FTP folder is actually configured.
Note:
To activate the “Start Download” button is necessary to select an
available version and at least one equipment.

3.9.2.1 FTP Configuration Dialog Box
1
2
3
4
5
1) FTP Server Address.
This is the address of the machine serving as FTP server.
2)Server Path Button.

Click to explore and locate the root folder at the selected FTP server.
3) Server FTP root path
4) User name and password.

The user’s name and password to be used when login into the FTP server.
5) Check name
This button allows verifying the correct user authenticity. To active the Ok button
is necessary to check the user.
All the information is stored in the database.

3.9.3 Download Procedure

The Equipment downloader allows programming the previously FTP downloaded
firmware on the selected cards in a specific equipment.
The following figure shows the Download dialog

1 2 3
4
STEP ACTION
1 Select a pre-defined download setup or “Custom” if it’s necessary to

download any card in any order
2 Enter the download order for the specified card. (Only active in
Custom download)
3 If checked, the card will be downloaded
4 Shows download progress and card name
Procedure 3-5 FTP Firmware Download

3.10 Equipment Firmware Download Management

for RMU family
This plug-in allows upgrading the RMU (Remote Management Unit) for 5533C, 5581C
and 5240 units.
3.10.1 Upgrade Procedure
STEP ACTION
1 Open RMUDownload plugIn

STEP ACTION
2 Click Open and select the file that must be downloaded, Boot or
Application file

STEP ACTION
3 Click the Finish button
4 Wait detecting RMU state

STEP ACTION
5 Wait establishing connection and Upgrading. Don’t remove the RMU

in this moment
Procedure 3-6 RMU Firmware Upgrade
A dialog box confirm the end of the procedure

Glossary
Glossary
CS CommServer
DB DataBase
GUI Graphical User Interface
MAC Monitoring & Alarms Card
MTIE Maximum Time Interval Error
NE Network Element
NM National Manager
OSA Oscilloquartz SA
RM Regional Manager
RMU Remote Manager Unit
SSU Synchronization Supply Unit
SV SyncView
T1 An abbreviated form of 1544 kbit/s, also called DS1
TAU Time Loop Constant
TDEV Time DEViation - Square root of TVAR, expressed in nano seconds.
TSG Timing Signal Generator
UI User Interface
Fractional Frequency Deviation - normalized instantaneous offset from a reference,

YM
in function of time.
SyncView™ PLUS - User Guide - Revision G - April 2014 I

Glossary
SyncView™ PLUS - User Guide - Revision G - April 2014 II

Document History
Document History
Project N° : S10.SV0.A81
Document Type : User Guide
Version : English
Author : OSA
Revision : G
Last Up-date : 10.04.2014
Creation : 31.10.2008
REVISION DATE CORRECTIONS

A 31.10.2008 - Creation based on V1.5x
B 06.07.2012 - Updated supported equipment table
C 25.10.2012 - Add PTP products and new print screens
- Update operating system requirements
D 09.08.2013
- Add new SyncView Plus print screen
E 29.01.2014 - Add new SyncView Plus print screen
- Add Windows server 2012 R2
F 18.02.2014
- Update license configuration, either file or dongle
G 10.04.2014 - New page layout and logo
SyncView™ PLUS - User Guide - Revision G - April 2014 III

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SyncView Plus

Management Software V1.6x

SyncView™ PLUS - User Guide - Revision G - April 2014

SyncView™ PLUS - User Guide - Revision G - April 2014 ii

 New page layout and logo

SyncView™ PLUS - User Guide - Revision G - April 2014 iii

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2. SOFTWARE DESCRIPTION ..................................................................... 2-1

SyncView™ PLUS - User Guide - Revision G - April 2014 v

3. GRAPHICAL USER INTERFACE ............................................................... 3-1

SyncView™ PLUS - User Guide - Revision G - April 2014 vi

3.9.2 FTP Download Folder Configuration ...................................... 3-75

DOCUMENT HISTORY ................................................................................... III

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 About this manual

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1.1 About this manual

The overall SyncView Manual is divided in 3 parts:

• SyncView User Guide

1.1.1 Copyright Notice

All Rights Reserved

The Oscilloquartz product described in this book is furnished under a license

This document is exclusive property of Oscilloquartz SA and may not, in whole

SyncView™ PLUS - User Guide - Revision G - April 2014 1-3

Oscilloquartz SA may make changes to specifications and product descriptions at

1.2 Reading Guide

SyncView™ PLUS - User Guide - Revision G - April 2014 1-4

1.3 License Conditions

Ownership . The Software is owned and copyrighted by Oscilloquartz SA or its third

SyncView™ PLUS - User Guide - Revision G - April 2014 1-5

1.3.1 "As is" Warranty Statement

SyncView™ PLUS - User Guide - Revision G - April 2014 1-6

1.5 Maintenance & Troubleshooting

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SyncView™ PLUS is based on a client/server architecture. Multiple client applications

• UI: User Interface

SyncView™ PLUS supports all Oscilloquartz' synchronization equipment including

SyncView™ PLUS - User Guide - Revision G - April 2014 2-3

2.2 Supported Equipment

Equipment Shelf Release

SyncView™ PLUS - User Guide - Revision G - April 2014 2-4

2.3 Main Functions

2.3.1 Network Browser

2.3.2 Physical View

2.3.3 Logical View

2.3.4 Fault Management

2.3.5 Inventory Viewer

2.3.6 Performance Management

2.3.8 Back-up and Restore

2.3.9 FTP and Firmware Downloader

2.3.10 Security Management