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DHL EXPRESS:
Services
Shipping tools
Services
DHL EXPRESS is the global market leader and specialist But what really sets us apart is the international shipping This guide enables you to find out how DHL EXPRESS can
in international shipping and courier delivery services, expertise of our people. Their knowledge, coupled help you with your international shipping needs, and
and we’ve been building and continuously improving our with their passion and ‘can-do’ attitude, delivers a truly to see what best fits your needs from our wide range of
service for more than 40 years. Key to our success is the world-class service and ensures that your shipments get products and services. Should you have any questions,
strength of our global network with more than 100,000 to their destination securely and as quickly as possible. please get in touch with your account manager or visit us
employees operating in more than 220 countries and Their expertise has been further enhanced recently as a on http://www.dhl.co.th/th/express.html.
territories – all focused on delivering the highest levels result of all our employees participating in the company’s
of service. award-winning Certified International Specialists (CIS)
engagement and development program.
Export services
DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists 3
Import services
Services
Optional services
Shipping tools
Surcharges
All our services are time definite and offer you a secure door-to-door delivery service of goods and documents Zones and rates
Customs services
to and from virtually every country. Whether you need your shipments delivered at the start, middle or end of
a working day, our services offer full track-and-trace visibility so you always know where your shipments are.
EXPORT SERVICES
DHL EXPRESS 9:00 (10:30 to the USA) DHL EXPRESS 12:00 DHL EXPRESS WORLDWIDE
Our premium time-definite service offers a delivery before With EXPRESS 12:00 you will receive your shipments Our most popular EXPRESS WORLDWIDE product offers
9:00 (10:30 to the USA) on lanes that guarantee either before 12 noon on the next possible working day. an end of day delivery service anywhere around the world
a next or second business day delivery. EXPRESS 9:00 is EXPRESS 12:00 offers a money-back guarantee and allows for pieces up to 70kg and shipments up to 1,000kg.
offered to the majority of business centers in Europe, for heavier pieces up to 70kg or 1,000kg per shipment.
the Middle East, Africa, Asia and the Americas. EXPRESS We deliver reliably and fast to more global destinations
9:00 features a money-back guarantee and is suitable for across a single integrated network than any other express
pieces up to 30kg and shipments up to 300kg. delivery company.
DHL EXPRESS 9:00 (10:30 to the USA) DHL EXPRESS 12:00 DHL EXPRESS WORLDWIDE
Service description Delivery before 9:00 (10:30 to the USA) Delivery before 12 noon on the next Delivery by the end of the next possible
on the next possible working day possible working day working day
To check what product is available from your address, please check the DHL Capability Tool (http://dct.dhl.com) or call DHL Customer Services on 66 2345 5000.
Export services
DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists 4
Import services
Services
Domestic services
How to ship with DHL EXPRESS
Optional services
Shipping tools
Surcharges
OPTIONAL SERVICES
DHL EXPRESS offers a wide range of Optional Services Extended Liability View charges
– from non-standard deliveries and billing options to If you are sending valuable documents such as passports,
climate neutral shipping. In this way, we give you the visa applications or regulatory certificates you can
flexibility to choose the service that best fits your needs extend the DHL standard liability with this service.
when using our express delivery services worldwide. It provides coverage and compensation in the case
of loss or damage.
Duties and Taxes Paid View charges
To make exporting your shipment even easier, DHL EXPRESS GoGreen Climate Neutral View charges
can arrange for the shipper or a third party to be billed This service is for customers who need a reliable method
for any duties and taxes payable at destination, rather to calculate their annual carbon emissions at a shipment
than the receiver of the shipment being billed. Charges apply level and subsequently offset these emissions through
whenever the shipper requests that duties, taxes or other approved environmental programs. The whole process is
regulatory fees be paid outside of the destination country. verified annually by an independent body accredited by
the United Nations.
Non Standard Pickup View charges
If your business needs a dedicated vehicle to collect GoGreen Carbon Estimate View charges
unusual shipments or a pickup outside normal business This is a high-level calculation using averages based on
hours, we can arrange this for you. lane and transportation mode. The report records the
results over the last three months. There is no offsetting
Shipment Insurance View charges involved in this service.
We recommend this comprehensive protection for your
valuable or personal shipments in the unlikely event of GoGreen Carbon Footprint View charges
physical damage or loss. In addition, you can agree an This is a detailed calculation of the carbon footprint of
insurance premium based on the value of the contents shipments sent in a stated period. The report uses the
that will provide even greater peace of mind. same measurement principles as Climate Neutral but
without the offsetting.
Export services
DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists 6
Import services
Services
Domestic services
How to ship with DHL EXPRESS
Optional services
Shipping tools
Surcharges
SURCHARGES
In order to maintain a consistently high level of service, Over Sized Piece View charges
in specific circumstances DHL Express levies a surcharge for This fixed surcharge is applied to any non-palletized piece
exceptional activities, ensuring that these surcharges are with a single dimension in excess of 120cm, or any pallet
fair for all of our customers. with a base dimension in excess of 120cm or a height in
excess of 120cm. The Over Sized Piece surcharge applies to
Fuel Surcharge View charges domestic and international shipments.
This variable surcharge is applied to the weight charge of
each shipment. It is derived from publically available fuel Over Handled Piece View charges
oil indices that are also shown on the DHL Express website This fixed surcharge is applied to any pallet within a
at www.dhl.com/fuelsurcharge. The charge is calibrated shipment that is not stackable because of its shape,
every month to the oil price that was current two months packaging or content. The Over Handled Piece surcharge
prior to the billing month. The Fuel Surcharge applies to applies to domestic and international shipments.
domestic and international shipments.
Dangerous Goods View charges
Remote Area View charges This surcharge is applied to any shipment that contains
This fixed surcharge is applied when a shipment is sent substances or commodities that are classified as
to or imported from a remote location, such as highlands hazardous. Dangerous Goods surcharges apply to
and islands. For shipment weights over the billed weight domestic and international shipments.
of 70kg, a higher per kilo charge is payable. The Remote
Area surcharge applies to domestic and international Address Correction View charges
shipments. This fixed surcharge is applied to any shipment that has
an incorrect delivery address at the time of pickup and
Over Weight Piece View charges the delivery cannot be fulfilled after making efforts at
This fixed surcharge is applied to any piece that exceeds the destination to determine the correct address. The
the scale weight of 70kg. The Over Weight Piece surcharge Address Correction surcharge applies to domestic and
applies to domestic and international shipments. international shipments.
Export services
DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists 7
Import services
Services
Domestic services
How to ship with DHL EXPRESS
Optional services
Shipping tools
Surcharges
CUSTOMS SERVICES
DHL EXPRESS is the international specialist in shipping, Bonded Storage View charges
with extensive knowledge and experience of dealing Storage charges apply when the shipment cannot be
with customs topics worldwide. For your peace of mind, released by customs due to inaccurate or missing paperwork.
we provide a wide range of Customs Services support These charges take effect three days after the shipment
for customs-clearance processes. By making sure that arrival date or the broker notification, whichever is later.
clearance is a smooth and efficient process, we free you
to focus on your core business. With our online tool Handover to Broker View charges
(https://tas.dhl.com) we provide essential customs At the customer’s request, the clearance paperwork
information to help you prepare your shipments. is transferred to an independent broker to handle
customs clearance within the same customs office.
Disbursement View charges DHL is subsequently not responsible for the timeliness
At the receiver’s request, this service sees DHL credit or cash of the submission to customs or for the release of
used to fund the clearance, duty and tax charges relating to the shipment.
a shipment or piece, instead of the receiver using their own
bond or credit line. The customs process is accelerated, with
DHL making prompt payment of relevant charges while the
receiver defers payment until an agreed date.
Services
Height
Width
Length
How to prepare your
DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists shipment
9
Services
Packaging your
shipment
How to ship with DHL EXPRESS
Shipping tools
Paying for your
shipment
Zones and rates
Generic or broad descriptions are no longer permitted and Importer (Bill to): Receiver if different from Importer 6 Type of Export
Tax ID / VAT No:
are likely to cause delays. Descriptions should include the The options are: (1) Permanent; (2) Temporary; and
items, how many there are, what they are made of, and Shipment Reference:
(3) Repair & Return.
what they will be used for. For example, describing items Full Description of
Goods
Commodity
Code
Item
Quantity
Unit Value Subtotal
Value
Net Country of
[Currency] Weight Manufacture/Origin
Incoterms: 7
This relates to the place of manufacture, not the country of Reason for Export: 8
export. If items are manufactured in more than one country, I/ We hereby certifythat the information contained in this invoice is true and correct and that
the contents of the shipmetns are as stated above
please list the origins.
Position in Company: Signature:
Company Stamp
How to prepare your
DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists shipment
10
Services
Packaging your
shipment
How to ship with DHL EXPRESS
Shipping tools
Paying for your
shipment
Zones and rates
edges of boxes. credit card or by bank transfer. You can open an account
with DHL EXPRESS to pay via bank transfer; and all
account customers receive invoices on a pre-determined
basis. For more details please get in touch with a
Customer Service Advisor at your local DHL EXPRESS
office or go to http://www.dhl.com/en/express/shipping/
open_account.html.
DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists 11
Services
Shipping tools
SHIPPING SOLUTIONS
Making shipping easier Easyship
DHL EXPRESS offers a choice of electronic tools to suit This is an offline advanced shipment management tool for
even the most demanding requirements. We invest any organization with large shipping volumes or regular
continually in market-leading technologies to make scheduled deliveries. DHL Easyship can handle the needs of
it easier for you to send your shipments around the multinational supply chains or any business with a central
world. As a result, you have more time to focus on shipping function. It is a Windows-based system, which is easy
your business. to use yet very powerful – enabling you to handle everything
from regular mailshots to multi-stage shipping processes.
Our electronic solutions cover online and offline
options, as well as integrated solutions. In addition, MyDHL Customer Shipping Integration
we provide industry-specific solutions tailored for MyDHL gives you access to all DHL’s online capabilities. It Using EDI and XML Services enables you to incorporate
the Life Sciences and Technology sectors. More allows you to prepare your shipments, arrange collections, DHL’s online shipping capabilities into your own website,
information about our general capabilities is provided store address details and use proactive tracking services. warehouse or customer service application. This provides
on this page. You can register online on www.mydhl.com to MyDHL global shipment tracking while making it faster and easier
and benefit from online billing solutions, eReturn and a to access information about transit times, rates and
www.dhl.com lot more – all via a single portal, giving you access to one courier bookings.
Our website provides a comprehensive guide to or more accounts.
DHL EXPRESS shipping services, as well as transport Specific Solutions
news, service updates and contact details. To make doing DHL eMailShip DHL offers additional capabilities for businesses
business with us even easier, the site features interactive DHL has created a set of reusable forms to make the requiring more specialized solutions – for example, its
tools that include online booking, tracking and a shipping process as quick and convenient as sending an Medical Express and Collect & Return services. For more
volumetric weight calculator. email. DHL eMailShip is for any smart business that wants information, please contact your DHL Account Manager or
time and cost savings when it comes to shipping. local Customer Service team.
Calculate the price of
your shipment
DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists Optional services 12
Surcharges
Services
2. Weigh your shipment (see page 8 and Shipment Insurance By shipment value THB 450 or 2% of stated shipment value if higher
www.dhl.com/volumetricweight)
Extended Liability Per shipment THB 150
3. Determine the rating zone of the destination GoGreen Climate Neutral By shipment weight THB 4.6 per kilogram or THB 5 minimum
(see pages 14 and 15)
GoGreen Carbon Estimate Per report THB 12,000
4. Find the rate for your shipment using the rating zone
GoGreen Carbon Footprint Per annum THB 120,000
and weight of your shipment.
Calculate the price of
your shipment
DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists Optional services 13
Surcharges
Services
Customs services
SURCHARGES
Surcharges View explanation How we charge Additional charge
Additional Handling
Address Correction Per shipment THB 400 Handover to Broker Per shipment THB 300
Calculate the price of
your shipment
DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists Optional services 14
Surcharges
Services
Customs services
Surcharges
Services
Customs services
Surcharges
Services
Customs services
3.5 2791 2791 3245 3293 3626 3634 4496 6565 8034 24 5410 6028 9582 9619 9775 10458 13429 17905 23031
4 2976 2976 3440 3491 3877 3884 4893 7145 8679 25 5626 6216 9980 10017 10169 10884 13987 18575 23869
4.5 3161 3161 3635 3689 4128 4134 5290 7725 9324 26 5842 6404 10378 10415 10563 11310 14545 19245 24707
5 3346 3346 3830 3887 4379 4384 5687 8305 9969 27 6058 6592 10776 10813 10957 11736 15103 19915 25545
5.5 3430 3499 4024 4099 4543 4635 5988 8743 10414 28 6274 6780 11174 11211 11351 12162 15661 20585 26383
6 3514 3652 4218 4311 4707 4886 6289 9181 10859 6490 6968 11572 11609 11745 12588 16219 21255 27221
29
6.5 3598 3805 4412 4523 4871 5137 6590 9619 11304
30 6706 7156 11970 12007 12139 13041 16777 21925 28059
7 3682 3958 4606 4735 5035 5388 6891 10057 11749
40 7280 7760 13600 14080 13600 18400 19280 23440 29360
7.5 3766 4111 4800 4947 5199 5639 7192 10495 12194
50 9100 9700 17000 17600 17000 23000 24100 29300 36700
8 3850 4264 4994 5159 5363 5890 7493 10933 12639
60 10920 11640 20400 20400 20400 27600 28920 35160 44040
8.5 3934 4417 5188 5371 5527 6141 7794 11371 13084
70 12740 13580 23800 23800 23800 32200 33740 41020 51380
9 4018 4570 5382 5583 5691 6392 8095 11809 13529
9.5 4102 4723 5576 5795 5855 6643 8396 12247 13974 Above 30.0kg (Multiplier rate per kg.)
10 4186 4876 5770 6007 6019 6894 8697 12685 14419 From 30.1 182 194 340 352 340 460 482 586 734
11 4222 4916 5992 6209 6237 7080 8947 12939 14945 From 70.1 130 158 314 324 304 412 418 466 608
12 4258 4956 6214 6411 6455 7266 9197 13193 15471 Above 300* 120 156 304 314 292 414 422 450 560
Add THB 800 to the above prices for EXPRESS 9:00 or add THB 200 EXPRESS 12:00 *Any individual piece or shipment above 1,000kg or with odd dimensions (length > 300cm, width > 120cm or
Terms and conditions apply – see http://www.dhl.co.th/th/express.html for details height > 160cm) requires pre-approval from DHL and may be charged at alternative rates. Please contact your
DHL account manager.
Calculate the price of
your shipment
DHL Service & Rate Guide 2016: Thailand DHL EXPRESS: the international specialists Optional services 17
Surcharges
Services
Customs services
3.5 3350 3350 3892 3952 4351 4360 5394 7879 9642 24 6506 7240 11496 11538 11732 12558 16112 21483 27648
4 3572 3572 4126 4190 4652 4660 5870 8575 10416 25 6766 7466 11974 12016 12204 13070 16782 22287 28654
4.5 3794 3794 4360 4428 4953 4960 6346 9271 11190 26 7026 7692 12452 12494 12676 13582 17452 23091 29660
5 4016 4016 4594 4666 5254 5260 6822 9967 11964 27 7286 7918 12930 12972 13148 14094 18122 23895 30666
5.5 4117 4200 4827 4920 5451 5561 7183 10493 12498 28 7546 8144 13408 13450 13620 14606 18792 24699 31672
6 4218 4384 5060 5174 5648 5862 7544 11019 13032 7806 8370 13886 13928 14092 15118 19462 25503 32678
29
6.5 4319 4568 5293 5428 5845 6163 7905 11545 13566
30 8066 8596 14364 14406 14564 15630 20132 26307 33684
7 4420 4752 5526 5682 6042 6464 8266 12071 14100
40 8720 9280 16320 16880 16320 22080 23120 28160 35200
7.5 4521 4936 5759 5936 6239 6765 8627 12597 14634
50 10900 11600 20400 21100 20400 27600 28900 35200 44000
8 4622 5120 5992 6190 6436 7066 8988 13123 15168
60 13080 13920 24480 25320 24480 33120 34680 42240 52800
8.5 4723 5304 6225 6444 6633 7367 9349 13649 15702
70 15260 16240 28560 29540 28560 38640 40460 49280 61600
9 4824 5488 6458 6698 6830 7668 9710 14175 16236
9.5 4925 5672 6691 6952 7027 7969 10071 14701 16770 Above 30.0kg (Multiplier rate per kg.)
10 5026 5856 6924 7206 7224 8270 10432 15227 17304 From 30.1 218 232 408 422 408 552 578 704 880
11 5070 5904 7190 7448 7486 8494 10732 15531 17936 From 70.1 156 190 376 388 364 494 502 560 730
12 5114 5952 7456 7690 7748 8718 11032 15835 18568 Above 300* 144 188 364 376 350 496 506 540 672
Add THB 800 to the above prices for EXPRESS 9:00 or add THB 200 EXPRESS 12:00 *Any individual piece or shipment above 1,000kg or with odd dimensions (length > 300cm, width > 120cm or
Terms and conditions apply – see http://www.dhl.co.th/th/express.html for details height > 160cm) requires pre-approval from DHL and may be charged at alternative rates. Please contact your
DHL account manager.
DHL Express International (Thailand) Ltd.
319 Chamchuri Square Building. Floor 22&23
Phayathai Road, Khwaeng Pathumwan
Khet Pathumwan, Bangkok 10330